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{"sheet":"PROJETO","index":0,"n_rows":3,"n_cols":2,"rows_kept":3,"cut":false,"hidden":false,"merged":[]}
["ID_Projeto",9960]
["Projeto","Pesquisa de Satisfação dos clientes da XYZ Energia"]
["Data","2020-04-30"]

{"sheet":"ATRIBUTOS","index":1,"n_rows":27,"n_cols":6,"rows_kept":27,"cut":false,"hidden":false,"merged":[]}
["ID_Atributo","Atributo","Grupo","Área / Dimensão","Impacto","Importância"]
[1,"Capacidade de flexibilizar condições de forma a tornar viável a negociação.","Qualidade percebida","Negociação / renegociação",0.65]
[2,"Capacidade de dar assessoria na fase de negociação buscando a melhor solução para o cliente.","Qualidade percebida","Negociação / renegociação",0.6]
[3,"Transparência na negociação.","Qualidade percebida","Negociação / renegociação",0.78]
[4,"Clareza do contrato (de cada uma das cláusulas).","Qualidade percebida","Negociação / renegociação",0.76]
[5,"Definição clara de responsabilidades (de ambas as partes).","Qualidade percebida","Negociação / renegociação",0.8]
[6,"Coerência no processo de análise de crédito (compatível com o porte do cliente).","Qualidade percebida","Negociação / renegociação",0.55000000000000004]
[7,"Adequação final do contrato (que deixe sua empresa confortável e garantida).","Qualidade percebida","Negociação / renegociação",0.6]
[8,"Agilidade do processo de negociação (até a assinatura do contrato).","Qualidade percebida","Negociação / renegociação",0.51]
[9,"Recebimento da fatura com a devida antecedência (em tempo hábil para processamento).","Qualidade percebida","Faturamento",0.51]
[10,"Exatidão dos dados da fatura em relação ao contrato.","Qualidade percebida","Faturamento",0.5]
[11,"Fatura contendo informações completas e claras sobre a venda de energia.","Qualidade percebida","Faturamento",0.48]
[12,"Facilidade para resolver eventuais problemas de faturamento.","Qualidade percebida","Faturamento",0.63]
[13,"Canais de comunicação eficazes de relacionamento.","Qualidade percebida","Relacionamento pós-venda",0.56999999999999995]
[14,"Contatos, reuniões ou visitas periódicas que contribuem para a melhoria do relacionamento comercial e técnico.","Qualidade percebida","Relacionamento pós-venda",0.52]
[15,"Capacidade em dar assessoria comercial e técnica na gestão do contrato e em assuntos de energia.","Qualidade percebida","Relacionamento pós-venda",0.7]
[16,"Comportamento proativo (se antecipa às necessidades do cliente).","Qualidade percebida","Relacionamento pós-venda",0.77]
[17,"Agilidade na resposta às solicitações do cliente.","Qualidade percebida","Relacionamento pós-venda",0.56000000000000005]
[18,"Facilidade de navegação no site / portal","Qualidade percebida","Canais de relacionamento",0.68]
[19,"Utilidade das informações do site / portal.","Qualidade percebida","Canais de relacionamento",0.83]
[20,"Empresa sólida (tradicional, que transmite confiança).","Qualidade percebida","Imagem corporativa",0.52]
[21,"Empresa comprometida com a satisfação do cliente.","Qualidade percebida","Imagem corporativa",0.67]
[22,"Empresa ética.","Qualidade percebida","Imagem corporativa",0.57999999999999996]
[23,"Empresa que investe em sustentabilidade.","Qualidade percebida","Imagem corporativa",0.46]
[24,"Preço médio pago pela energia em relação ao mercado livre.","Condições comerciais","Condições comerciais",0.65]
[25,"Redução dos gastos em relação a ser um cliente cativo.","Condições comerciais","Condições comerciais",0.75]
[26,"Condições de pagamento adequadas.","Condições comerciais","Condições comerciais",0.53]

{"sheet":"SEGMENTOS","index":2,"n_rows":13,"n_cols":3,"rows_kept":13,"cut":false,"hidden":false,"merged":[]}
["ID_Segmento","Segmento","Comparativo"]
[2900,"Mercado"]
[9960,"Todos os clientes",2900]
[9961,"Clientes da Região 1",9960]
[9962,"Clientes da Região 2",9960]
[9963,"Clientes da Região 3",9960]
[9964,"Clientes de porte A",9960]
[9965,"Clientes de Porte B",9960]
[9966,"Clientes de Porte C",9960]
[9967,"Clientes do Segmento K",9960]
[9968,"Clientes do Segmento M",9960]
[9969,"Clientes do Segmento P",9960]
[9970,"Clientes do Segmento V",9960]

{"sheet":"USUARIOS","index":3,"n_rows":2,"n_cols":53,"rows_kept":2,"cut":false,"hidden":false,"merged":[]}
["ID_Usuario","Segmento","Senha","Visualiza01","Visualiza02","Visualiza03","Visualiza04","Visualiza05","Visualiza06","Visualiza07","Visualiza08","Visualiza09","Visualiza10","Visualiza11","Visualiza12","Visualiza13","Visualiza14","Visualiza15","Visualiza16","Visualiza17","Visualiza18","Visualiza19","Visualiza20","Visualiza21","Visualiza22","Visualiza23","Visualiza24","Visualiza25","Visualiza26","Visualiza27","Visualiza28","Visualiza29","Visualiza30","Visualiza31","Visualiza32","Visualiza33","Visualiza34","Visualiza35","Visualiza36","Visualiza37","Visualiza38","Visualiza39","Visualiza40","Visualiza41","Visualiza42","Visualiza43","Visualiza44","Visualiza45","Visualiza46","Visualiza47","Visualiza48","Visualiza49","Visualiza50"]
[9960,"Todos os clientes","A1B2C3",2900,9960,9961,9962,9963,9964,9965,9966,9967,9968,9969,9970]

{"sheet":"PERFIL","index":4,"n_rows":13,"n_cols":15,"rows_kept":13,"cut":false,"hidden":false,"merged":[]}
["ID_SEGMENTO","SEGMENTO_NOME","DATA","Qtd. de respondentes","Região","Região","Região","Porte","Porte","Porte","Segmento","Segmento","Segmento","Segmento"]
["-","-","-","-","Região 1","Região 2","Região 3","A","B","C","K","M","P","V"]
[9960,"Todos os clientes","2020-04-30",75,30,20,25,{"$f":"+D3*0.2","v":15},23,37,5,15,20,35,9960]
[9961,"Clientes da Região 1","2020-04-30",30,null,null,null,6,9,15,2,6,8,14]
[9962,"Clientes da Região 2","2020-04-30",20,null,null,null,4,6,10,2,4,5,9]
[9963,"Clientes da Região 3","2020-04-30",25,null,null,null,5,8,12,2,5,7,11]
[9964,"Clientes de porte A","2020-04-30",15,6,4,5,null,null,null,1,3,4,7]
[9965,"Clientes de Porte B","2020-04-30",23,9,6,8,null,null,null,2,5,6,10]
[9966,"Clientes de Porte C","2020-04-30",37,14,10,13,null,null,null,3,8,9,17]
[9967,"Clientes do Segmento K","2020-04-30",5,2,1,2,1,2,2]
[9968,"Clientes do Segmento M","2020-04-30",15,6,4,5,3,5,7]
[9969,"Clientes do Segmento P","2020-04-30",20,8,5,7,4,7,9]
[9970,"Clientes do Segmento V","2020-04-30",35,14,9,12,7,11,17]

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[2900,"Mercado","2020-04-30",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1,7.5]
[9960,"Todos os clientes","2020-04-30",8.5,8.6,6.5,8.3000000000000007,8.4,8.3000000000000007,7.9,8.9,9.1,6.3,9.1,8.1,8.3000000000000007,7.9,7.2,6.3,8.1999999999999993,7.9,8.4,6.5,8.3000000000000007,9.1,6.3,7.2,6.3,8.4,8.3000000000000007,7.9]
[9961,"Clientes da Região 1","2020-04-30",8.1999999999999993,8.1,6.2,8.1,8.9,8.5,8.3000000000000007,8.1,8.4,6.1,8.8000000000000007,8.1,7.8,7.6,7.2,6.3,7.6,7.3,8.1999999999999993,6.2,8.1,8.4,6.1,7.2,6.3,8.1999999999999993,8,7.8]
[9962,"Clientes da Região 2","2020-04-30",8.6,8.6999999999999993,6.3,8.1999999999999993,8.5,8.3000000000000007,7.9,8.6,8.9,6,9,8.1999999999999993,8.1999999999999993,8.1,7.2,5.6,7.9,7.8,8.4,6.3,8.1999999999999993,8.9,6,7.2,5.6,8.4,8.1999999999999993,8]
[9963,"Clientes da Região 3","2020-04-30",8.6,8.6999999999999993,6.8,8.4,8,8,7.6,9.1,9.1999999999999993,6.2,9.1999999999999993,8.3000000000000007,8.1,7.8,7.1,5.6,8.5,7.6,8.3000000000000007,6.8,8.4,9.1999999999999993,6.2,7.1,5.6,8.3000000000000007,8.1999999999999993,7.7]
[9964,"Clientes de porte A","2020-04-30",8.4,8.4,6.6,8.1,8.5,8.5,8.1,9.1,9.1,6.3,9.3000000000000007,8.1,8.1,7.7,6.9,6.1,8.1,7.9,8.1999999999999993,6.6,8.1,9.1,6.3,6.9,6.1,8.1999999999999993,8.1999999999999993,7.8]
[9965,"Clientes de Porte B","2020-04-30",8.1999999999999993,8.4,6.5,7.8,7.8,7.9,7.1,9,9,6.1,9,7.7,7.5,6.9,6.6,5.4,7.5,7.4,7.7,6.5,7.8,9,6.1,6.6,5.4,7.7,7.8,7.9]
[9966,"Clientes de Porte C","2020-04-30",8.6,9.1,7,8.6999999999999993,7.8,7.4,7.2,8.4,9.1999999999999993,6.8,9.1,8,8.3000000000000007,8.3000000000000007,6.4,4.9000000000000004,7.5,6.9,8.6999999999999993,7,8.6999999999999993,9.1999999999999993,6.8,6.4,4.9000000000000004,8.6999999999999993,8.1,8.1]
[9967,"Clientes do Segmento K","2020-04-30",8.8000000000000007,9,7.2,8.8000000000000007,8.1,8.1,7.8,8.8000000000000007,9.3000000000000007,5.9,9.3000000000000007,8,8.6,8.3000000000000007,7.5,6.7,8.4,8.1,8.9,7.2,8.8000000000000007,9.3000000000000007,5.9,7.5,6.7,8.9,8.5,8.3000000000000007]
[9968,"Clientes do Segmento M","2020-04-30",8.3000000000000007,8.4,5.9,8,8.5,8.4,8,9.1,9.1999999999999993,6,9.1,7.9,8.1,7.7,7.1,5.9,8.1,7.7,8.1999999999999993,5.9,8,9.1999999999999993,6,7.1,5.9,8.1999999999999993,8.1,7.9]
[9969,"Clientes do Segmento P","2020-04-30",7.6,8.3000000000000007,6.1,7.8,8.1,7.9,7.5,8.5,8.8000000000000007,6.4,8.8000000000000007,8,8.1,8,7,6.1,8.4,7.7,7.9,6.1,7.8,8.8000000000000007,6.4,7,6.1,7.9,8,7.9]
[9970,"Clientes do Segmento V","2020-04-30",8.1,8.1999999999999993,5.2,8.1,8.3000000000000007,8.5,8,8.4,8.6999999999999993,5.0999999999999996,8.6,7,8.1999999999999993,5.8,6.7,5.7,7.3,7.2,8.1999999999999993,5.2,8.1,8.6999999999999993,5.0999999999999996,6.7,5.7,8.1999999999999993,7.8,6.9]

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[2900,"Mercado","2019-04-20"]
[9960,"Todos os clientes","2019-04-20",8.4,8.5,8.5,8.1999999999999993,8.1999999999999993,8.1999999999999993,7.7,8.9,9,8.3000000000000007,9.1999999999999993,8.1,8.1,7.7,7.1,6.2,8.3000000000000007,8,8.3000000000000007,8.5,8.1999999999999993,9,8.3000000000000007,7.1,6.2,8.3000000000000007,8.3000000000000007,7.8]
[9961,"Clientes da Região 1","2019-04-20",8,7.9,7.5,7.4,8.5,8,7.7,8.5,8.6999999999999993,8.9,9.4,8.6999999999999993,8,8.1,7.3,6,8.3000000000000007,7.8,8.1,7.5,7.4,8.6999999999999993,8.9,7.3,6,8.1,8.1999999999999993,8]
[9962,"Clientes da Região 2","2019-04-20",8.3000000000000007,8.6,8,8.1999999999999993,8.1,7.8,7.6,8.8000000000000007,8.9,8.3000000000000007,9.1,8.1999999999999993,8,7.9,7,6.2,7.6,7.7,8.1,8,8.1999999999999993,8.9,8.3000000000000007,7,6.2,8.1,8.1,7.8]
[9963,"Clientes da Região 3","2019-04-20",8.3000000000000007,8.6999999999999993,8.5,8.1999999999999993,8,7.8,7.2,8.8000000000000007,9,8.3000000000000007,9.3000000000000007,8.1999999999999993,8,7.5,6.7,5.6,8.1999999999999993,7.7,8.1,8.5,8.1999999999999993,9,8.3000000000000007,6.7,5.6,8.1,8.1999999999999993,7.7]
[9964,"Clientes de porte A","2019-04-20",8.6,8.3000000000000007,8.8000000000000007,8.1,8.1999999999999993,8.3000000000000007,8,9,8.9,8.1,9.1999999999999993,7.8,8,7.4,7,5.6,8.1999999999999993,7.9,8.1999999999999993,8.8000000000000007,8.1,8.9,8.1,7,5.6,8.1999999999999993,8.1,7.6]
[9965,"Clientes de Porte B","2019-04-20",8.5,8.5,8.4,7.8,7.2,7.5,6.7,8.6999999999999993,8.9,8,9,7.4,7.6,7,5.7,4.8,7.4,6.7,7.8,8.4,7.8,8.9,8,5.7,4.8,7.8,7.7,7.4]
[9966,"Clientes de Porte C","2019-04-20",8,8.6,8.6,7.9,8.4,8.5,8.1999999999999993,8.6999999999999993,8.8000000000000007,8.5,9,7.9,7.9,7.6,6,5.8,7.6,7.4,8.1,8.6,7.9,8.8000000000000007,8.5,6,5.8,8.1,8.1,8]
[9967,"Clientes do Segmento K","2019-04-20",8.6999999999999993,8.6,8.8000000000000007,8.3000000000000007,8.1999999999999993,8.4,7.6,9.1,9.1,8.1999999999999993,9.1,8,8.1999999999999993,8,7,5.9,8.3000000000000007,8,8.5,8.8000000000000007,8.3000000000000007,9.1,8.1999999999999993,7,5.9,8.5,8.3000000000000007,7.9]
[9968,"Clientes do Segmento M","2019-04-20",8.6,8.4,8.1,8.1999999999999993,8.6,8.3000000000000007,8,8.9,9,8.6,9.5,8.5,8,7.8,7.3,6,8.6,7.9,8.5,8.1,8.1999999999999993,9,8.6,7.3,6,8.5,8.4,8]
[9969,"Clientes do Segmento P","2019-04-20",7.8,8.3000000000000007,7.9,7.6,7.4,7.3,6.3,8.4,8.6999999999999993,8.1,8.9,7.8,7.7,7.1,5.7,5.0999999999999996,7.9,6.9,7.6,7.9,7.6,8.6999999999999993,8.1,5.7,5.0999999999999996,7.6,7.7,7.6]
[9970,"Clientes do Segmento V","2019-04-20",7.3,7.4,6.8,5.4,6,7,6.2,8.1999999999999993,8.4,7.5,8.5,6.9,7.1,6.5,5.2,4.3,6.9,6.2,7.3,6.8,5.4,8.4,7.5,5.2,4.3,7.3,7.2,6.9]

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[2900,"Mercado","2018-04-20"]
[9960,"Todos os clientes","2018-04-20",8.1,8.3000000000000007,8.1999999999999993,7.8,8.1,8.1,7.5,8.6999999999999993,8.9,8.1999999999999993,9.1999999999999993,7.9,7.9,7.5,6.8,5.9,8,7.9,8.1,8.1999999999999993,7.8,8.9,8.1999999999999993,6.8,5.9,8.1,8.1,7.8]
[9961,"Clientes da Região 1","2018-04-20",8.3000000000000007,8.4,8.1,8,9.1999999999999993,9,8.8000000000000007,8.9,9.1999999999999993,8.8000000000000007,9.3000000000000007,8.5,8.5,8,7.4,7.1,8.6,8.4,8.6,8.1,8,9.1999999999999993,8.8000000000000007,7.4,7.1,8.6,8.5,8.1999999999999993]
[9962,"Clientes da Região 2","2018-04-20",7.9,8.4,7.9,7.8,8.3000000000000007,8.1999999999999993,7.4,8.1,8.8000000000000007,8.1999999999999993,9.3000000000000007,8,7.8,7.8,6.7,5.7,7.6,7.7,8.1999999999999993,7.9,7.8,8.8000000000000007,8.1999999999999993,6.7,5.7,8.1999999999999993,8,8.1999999999999993]
[9963,"Clientes da Região 3","2018-04-20",8,8.3000000000000007,8.1999999999999993,7.9,7.9,7.6,7,8.6,8.8000000000000007,8.3000000000000007,9.1,7.8,8.1,7.3,6.2,5.3,8.1,7.8,8,8.1999999999999993,7.9,8.8000000000000007,8.3000000000000007,6.2,5.3,8,8,7.5]
[9964,"Clientes de porte A","2018-04-20",8,8,8.1,7.4,8.5,8.6999999999999993,8.4,9.1,8.9,8.4,9.4,7.7,7.8,7.6,6.9,6.1,8,8.1,8.3000000000000007,8.1,7.4,8.9,8.4,6.9,6.1,8.3000000000000007,8.1999999999999993,7.8]
[9965,"Clientes de Porte B","2018-04-20",8,8.1,8.3000000000000007,7.5,7.7,7.9,6.9,8.3000000000000007,8.3000000000000007,8,9,7.5,7.2,6.5,5.9,4.9000000000000004,7.8,7.6,7.6,8.3000000000000007,7.5,8.3000000000000007,8,5.9,4.9000000000000004,7.6,7.7,7.8]
[9966,"Clientes de Porte C","2018-04-20",7.7,8,7.9,7.3,7.7,7.8,6.7,8.5,8.6999999999999993,7.6,9,7.3,7.7,7.3,6.4,5.0999999999999996,7.9,7.4,7.6,7.9,7.3,8.6999999999999993,7.6,6.4,5.0999999999999996,7.6,7.7,7.4]
[9967,"Clientes do Segmento K","2018-04-20",8.4,8.1999999999999993,8.4,7.8,7.6,7.8,6.9,8.4,8.4,8,9,7.7,7.8,7.3,7.1,5.9,7.8,7.6,8,8.4,7.8,8.4,8,7.1,5.9,8,7.9,7.6]
[9968,"Clientes do Segmento M","2018-04-20",8.1999999999999993,8.1,8.1,7.9,8.6,8.3000000000000007,8.1999999999999993,8.9,9.3000000000000007,8.1999999999999993,9.3000000000000007,8.1999999999999993,8.1,7.5,6.7,5.4,8.3000000000000007,7.8,7.9,8.1,7.9,9.3000000000000007,8.1999999999999993,6.7,5.4,7.9,8.1999999999999993,7.8]
[9969,"Clientes do Segmento P","2018-04-20",6.9,8.1,7.8,7.2,8,8.1,7.1,8.3000000000000007,8.6999999999999993,8.3000000000000007,9.1999999999999993,7.8,8,7.5,6.7,5.6,7.7,7.9,7.6,7.8,7.2,8.6999999999999993,8.3000000000000007,6.7,5.6,7.6,7.9,7.9]
[9970,"Clientes do Segmento V","2018-04-20",6.9,8.1,7.8,7.2,8,8.1,7.1,8.3000000000000007,8.6999999999999993,8.3000000000000007,9.1999999999999993,7.8,8,7.5,6.7,5.6,7.7,7.9,7.6,7.8,7.2,8.6999999999999993,8.3000000000000007,6.7,5.6,7.6,7.9,7.9]

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[9967,"Clientes do Segmento K","2020-04-30",0.96299999999999997,0.94399999999999995,0.72699999999999998,0.90700000000000003,0.79,0.79600000000000004,0.76500000000000001,0.90900000000000003,0.97199999999999998,0.69499999999999995,0.97299999999999998,0.82899999999999996,0.89600000000000002,0.84499999999999997,0.74299999999999999,0.54300000000000004,0.83499999999999996,0.82399999999999995,0.94399999999999995,0.72699999999999998,0.90700000000000003,0.97199999999999998,0.69499999999999995,0.74299999999999999,0.54300000000000004,0.94399999999999995,0.86699999999999999,0.877]
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[9960,"Todos os clientes","2020-04-30",3.2000000000000001E-2,2.3E-2,0.14799999999999999,4.8000000000000001E-2,6.0999999999999999E-2,7.5999999999999998E-2,0.112,0.03,1.6E-2,0.19,8.0000000000000002E-3,4.4999999999999998E-2,0.04,6.3E-2,0.14399999999999999,0.24099999999999999,6.2E-2,6.4000000000000001E-2,3.1E-2,0.14799999999999999,4.8000000000000001E-2,1.6E-2,0.19,0.14399999999999999,0.24099999999999999,3.1E-2,5.7000000000000002E-2,0.05]
[9961,"Clientes da Região 1","2020-04-30",2.7027027027027001E-2,1.3698630136986301E-2,0.16944444444444401,6.9444444444444406E-2,5.4054054054054099E-2,6.9444444444444406E-2,0.108108108108108,6.5789473684210495E-2,3.8961038961039002E-2,0.20194805194805199,1.3157894736842099E-2,0.04,5.1948051948052E-2,6.7567567567567599E-2,0.121621621621622,0.21126760563380301,6.8493150684931503E-2,6.7567567567567599E-2,2.66666666666667E-2,0.16944444444444401,6.9444444444444406E-2,3.8961038961039002E-2,0.20194805194805199,0.121621621621622,0.21126760563380301,2.66666666666667E-2,5.8999999999999997E-2,5.2999999999999999E-2]
[9962,"Clientes da Região 2","2020-04-30",0,1.6129032258064498E-2,0.14761904761904801,4.7619047619047603E-2,5.0847457627118703E-2,8.7719298245614002E-2,0.140350877192982,3.0769230769230799E-2,0,0.16587301587301601,0,6.15384615384615E-2,1.58730158730159E-2,1.6129032258064498E-2,0.14516129032258099,0.34920634920634902,4.7619047619047603E-2,5.1724137931034503E-2,1.5625E-2,0.14761904761904801,4.7619047619047603E-2,0,0.16587301587301601,0.14516129032258099,0.34920634920634902,1.5625E-2,5.2999999999999999E-2,3.5999999999999997E-2]
[9963,"Clientes da Região 3","2020-04-30",2.4E-2,1.6E-2,0.14918032786885199,4.91803278688525E-2,0.106194690265487,0.117117117117117,0.13761467889908299,7.8125E-3,7.8125E-3,0.197619047619048,1.55038759689923E-2,2.32558139534884E-2,4.7619047619047603E-2,4.9586776859504099E-2,0.154471544715447,0.30909090909090903,4.7619047619047603E-2,0.108108108108108,1.6260162601626001E-2,0.14918032786885199,4.91803278688525E-2,7.8125E-3,0.197619047619048,0.154471544715447,0.30909090909090903,1.6260162601626001E-2,6.4000000000000001E-2,9.9000000000000005E-2]
[9964,"Clientes de porte A","2020-04-30",3.4482758620689703E-2,1.72413793103448E-2,0.13448275862069001,3.4482758620689703E-2,7.0175438596491196E-2,7.0175438596491196E-2,8.7719298245614002E-2,1.63934426229508E-2,1.63934426229508E-2,0.182786885245902,0,1.58730158730159E-2,3.2786885245901599E-2,1.8181818181818198E-2,0.14516129032258099,0.28070175438596501,3.1746031746031703E-2,1.7857142857142901E-2,3.2786885245901599E-2,0.13448275862069001,3.4482758620689703E-2,1.63934426229508E-2,0.182786885245902,0.14516129032258099,0.28070175438596501,3.2786885245901599E-2,4.7E-2,4.5999999999999999E-2]
[9965,"Clientes de Porte B","2020-04-30",7.0422535211267595E-2,5.63380281690141E-2,0.18333333333333299,8.3333333333333301E-2,0.11111111111111099,9.8360655737704902E-2,0.140625,1.2987012987013E-2,1.3157894736842099E-2,0.27162162162162201,0,6.5789473684210495E-2,0.121621621621622,0.15384615384615399,0.194444444444444,0.37704918032786899,9.85915492957746E-2,0.101449275362319,8.8235294117647106E-2,0.18333333333333299,8.3333333333333301E-2,1.3157894736842099E-2,0.27162162162162201,0.194444444444444,0.37704918032786899,8.8235294117647106E-2,9.5000000000000001E-2,2.5999999999999999E-2]
[9966,"Clientes de Porte C","2020-04-30",2.4390243902439001E-2,0,0.125,2.5000000000000001E-2,0.157894736842105,0.23684210526315799,0.21621621621621601,7.3170731707317097E-2,2.4390243902439001E-2,0.197619047619048,2.3809523809523801E-2,0,4.7619047619047603E-2,2.5000000000000001E-2,0.26829268292682901,0.41463414634146301,0.14285714285714299,0.17142857142857101,2.4390243902439001E-2,0.125,2.5000000000000001E-2,2.4390243902439001E-2,0.197619047619048,0.26829268292682901,0.41463414634146301,2.4390243902439001E-2,8.8999999999999996E-2,5.8000000000000003E-2]
[9967,"Clientes do Segmento K","2020-04-30",2.7777777777777801E-2,2.7777777777777801E-2,0.12777777777777799,2.7777777777777801E-2,0.13,0.122448979591837,0.13265306122449,5.4545454545454501E-2,1.8348623853211E-2,0.16886792452830199,0,1.8018018018018001E-2,1.88679245283019E-2,2.9126213592233E-2,0.100917431192661,0.104761904761905,5.5045871559633003E-2,1.0989010989011E-2,1.86915887850467E-2,0.12777777777777799,2.7777777777777801E-2,1.8348623853211E-2,0.16886792452830199,0.100917431192661,0.104761904761905,1.86915887850467E-2,4.7E-2,1.7000000000000001E-2]
[9968,"Clientes do Segmento M","2020-04-30",6.5789473684210495E-2,0.04,0.18,0.08,5.1948051948052E-2,6.5789473684210495E-2,0.103896103896104,2.4691358024691398E-2,2.53164556962025E-2,0.210975609756098,2.53164556962025E-2,0.1125,6.0975609756097601E-2,0.102564102564103,0.16666666666666699,0.30666666666666698,0.125,9.2105263157894704E-2,0.11111111111111099,0.18,0.08,2.53164556962025E-2,0.210975609756098,0.16666666666666699,0.30666666666666698,0.11111111111111099,0.09,7.0000000000000007E-2]
[9969,"Clientes do Segmento P","2020-04-30",8.4507042253521097E-2,4.2253521126760597E-2,0.17142857142857101,7.1428571428571397E-2,6.15384615384615E-2,9.2307692307692299E-2,9.2307692307692299E-2,5.4794520547945202E-2,2.7777777777777801E-2,0.16351351351351401,2.8169014084507001E-2,8.4507042253521097E-2,1.35135135135135E-2,4.3478260869565202E-2,0.150684931506849,0.29230769230769199,2.8169014084507001E-2,6.0606060606060601E-2,1.4492753623188401E-2,0.17142857142857101,7.1428571428571397E-2,2.7777777777777801E-2,0.16351351351351401,0.150684931506849,0.29230769230769199,1.4492753623188401E-2,6.5000000000000002E-2,4.4999999999999998E-2]
[9970,"Clientes do Segmento V","2020-04-30",4.4444444444444398E-2,4.4444444444444398E-2,0.16818181818181799,6.8181818181818205E-2,6.25E-2,6.25E-2,9.375E-2,4.3478260869565202E-2,4.2553191489361701E-2,0.213829787234043,0,0.170212765957447,6.3829787234042507E-2,0.34782608695652201,0.155555555555556,0.256410256410256,5.4054054054054099E-2,6.6666666666666693E-2,4.3478260869565202E-2,0.16818181818181799,6.8181818181818205E-2,4.2553191489361701E-2,0.213829787234043,0.155555555555556,0.256410256410256,4.3478260869565202E-2,8.7999999999999995E-2,9.2999999999999999E-2]

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[2900,"Mercado","2019-04-20"]
[9960,"Todos os clientes","2019-04-20",3.6999999999999998E-2,2.5000000000000001E-2,3.5999999999999997E-2,5.1999999999999998E-2,7.8E-2,0.09,0.13800000000000001,0.03,1.7999999999999999E-2,3.6999999999999998E-2,5.0000000000000001E-3,5.0999999999999997E-2,4.3999999999999997E-2,8.5000000000000006E-2,0.16600000000000001,0.251,0.05,4.4999999999999998E-2,3.2000000000000001E-2,3.5999999999999997E-2,5.1999999999999998E-2,1.7999999999999999E-2,3.6999999999999998E-2,0.16600000000000001,0.251,3.2000000000000001E-2,5.6000000000000001E-2,5.3999999999999999E-2]
[9961,"Clientes da Região 1","2019-04-20",2.4E-2,7.2999999999999995E-2,2.4E-2,9.5000000000000001E-2,2.3E-2,7.0000000000000007E-2,0.14000000000000001,4.4999999999999998E-2,4.7E-2,0,0,0,6.8000000000000005E-2,2.4E-2,7.0000000000000007E-2,0.214,6.8000000000000005E-2,4.9000000000000002E-2,4.8000000000000001E-2,2.4E-2,9.5000000000000001E-2,4.7E-2,0,7.0000000000000007E-2,0.214,4.8000000000000001E-2,4.9000000000000002E-2,2.9000000000000001E-2]
[9962,"Clientes da Região 2","2019-04-20",4.1000000000000002E-2,1.4E-2,5.3999999999999999E-2,5.5E-2,8.5999999999999993E-2,0.157,0.157,1.2999999999999999E-2,0,2.5999999999999999E-2,0,3.9E-2,6.5000000000000002E-2,8.5000000000000006E-2,0.153,0.27800000000000002,0.105,5.6000000000000001E-2,7.9000000000000001E-2,5.3999999999999999E-2,5.5E-2,0,2.5999999999999999E-2,0.153,0.27800000000000002,7.9000000000000001E-2,6.7000000000000004E-2,6.6000000000000003E-2]
[9963,"Clientes da Região 3","2019-04-20",4.3999999999999997E-2,1.0999999999999999E-2,3.4000000000000002E-2,5.1999999999999998E-2,0.10299999999999999,0.124,0.20300000000000001,2.7E-2,1.0999999999999999E-2,3.2000000000000001E-2,0,4.2000000000000003E-2,3.2000000000000001E-2,9.4E-2,0.246,0.307,5.0999999999999997E-2,0.05,1.7999999999999999E-2,3.4000000000000002E-2,5.1999999999999998E-2,1.0999999999999999E-2,3.2000000000000001E-2,0.246,0.307,1.7999999999999999E-2,6.0999999999999999E-2,6.9000000000000006E-2]
[9964,"Clientes de porte A","2019-04-20",4.2000000000000003E-2,4.2000000000000003E-2,4.2000000000000003E-2,4.2000000000000003E-2,9.2999999999999999E-2,9.5000000000000001E-2,0.13300000000000001,2.5000000000000001E-2,2.5000000000000001E-2,3.6999999999999998E-2,0,7.4999999999999997E-2,7.6999999999999999E-2,0.13,0.17699999999999999,0.30299999999999999,5.1999999999999998E-2,5.6000000000000001E-2,0.04,4.2000000000000003E-2,4.2000000000000003E-2,2.5000000000000001E-2,3.6999999999999998E-2,0.17699999999999999,0.30299999999999999,0.04,7.0999999999999994E-2,5.8999999999999997E-2]
[9965,"Clientes de Porte B","2019-04-20",0.02,0.02,4.1000000000000002E-2,8.8999999999999996E-2,0.214,0.19,0.25600000000000001,0.02,1.9E-2,4.1000000000000002E-2,0,7.6999999999999999E-2,6.8000000000000005E-2,9.2999999999999999E-2,0.28299999999999997,0.40899999999999997,0.106,0.13600000000000001,2.1999999999999999E-2,4.1000000000000002E-2,8.8999999999999996E-2,1.9E-2,4.1000000000000002E-2,0.28299999999999997,0.40899999999999997,2.1999999999999999E-2,8.6999999999999994E-2,0.10199999999999999]
[9966,"Clientes de Porte C","2019-04-20",8.3000000000000004E-2,4.2999999999999997E-2,4.2999999999999997E-2,8.6999999999999994E-2,4.2999999999999997E-2,6.8000000000000005E-2,0.109,4.1000000000000002E-2,6.3E-2,0.02,0.02,0.10199999999999999,4.2999999999999997E-2,0.106,0.28899999999999998,0.318,0.106,9.5000000000000001E-2,6.3E-2,4.2999999999999997E-2,8.6999999999999994E-2,6.3E-2,0.02,0.28899999999999998,0.318,6.3E-2,7.8E-2,6.4000000000000001E-2]
[9967,"Clientes do Segmento K","2019-04-20",1.6E-2,1.6E-2,1.6E-2,4.7E-2,3.5999999999999997E-2,5.5E-2,0.125,1.4999999999999999E-2,0,1.4999999999999999E-2,0,3.1E-2,3.1E-2,5.0999999999999997E-2,0.108,0.27100000000000002,6.3E-2,1.7000000000000001E-2,0,1.6E-2,4.7E-2,0,1.4999999999999999E-2,0.108,0.27100000000000002,0,3.5999999999999997E-2,1.7999999999999999E-2]
[9968,"Clientes do Segmento M","2019-04-20",2.3E-2,0,7.2999999999999995E-2,7.4999999999999997E-2,4.4999999999999998E-2,9.0999999999999998E-2,9.0999999999999998E-2,4.7E-2,2.3E-2,2.1999999999999999E-2,0,0,6.8000000000000005E-2,4.9000000000000002E-2,9.0999999999999998E-2,0.24399999999999999,0,2.4E-2,4.4999999999999998E-2,7.2999999999999995E-2,7.4999999999999997E-2,2.3E-2,2.1999999999999999E-2,9.0999999999999998E-2,0.24399999999999999,4.4999999999999998E-2,4.2999999999999997E-2,7.9000000000000001E-2]
[9969,"Clientes do Segmento P","2019-04-20",9.0999999999999998E-2,6.7000000000000004E-2,0.105,9.1999999999999998E-2,0.14899999999999999,0.16400000000000001,0.253,5.0999999999999997E-2,3.7999999999999999E-2,7.6999999999999999E-2,3.9E-2,0.114,3.7999999999999999E-2,0.16200000000000001,0.28599999999999998,0.38700000000000001,7.5999999999999998E-2,0.13900000000000001,6.5000000000000002E-2,0.105,9.1999999999999998E-2,3.7999999999999999E-2,7.6999999999999999E-2,0.28599999999999998,0.38700000000000001,6.5000000000000002E-2,0.10299999999999999,5.1999999999999998E-2]
[9970,"Clientes do Segmento V","2019-04-20",8.3000000000000004E-2,4.2999999999999997E-2,4.2999999999999997E-2,8.6999999999999994E-2,4.2999999999999997E-2,6.8000000000000005E-2,0.109,4.1000000000000002E-2,6.3E-2,0.02,0.02,0.10199999999999999,4.2999999999999997E-2,0.106,0.28899999999999998,0.318,0.106,9.5000000000000001E-2,6.3E-2,4.2999999999999997E-2,8.6999999999999994E-2,6.3E-2,0.02,0.28899999999999998,0.318,6.3E-2,7.8E-2,6.4000000000000001E-2]

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["ID_Segmento","Segmento","Data",1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,"IIQP","II$P"]
[2900,"Mercado","2018-04-20"]
[9960,"Todos os clientes","2018-04-20",5.7000000000000002E-2,3.6999999999999998E-2,5.0999999999999997E-2,8.5000000000000006E-2,0.08,9.6000000000000002E-2,0.14699999999999999,3.9E-2,2.3E-2,4.2999999999999997E-2,8.0000000000000002E-3,6.9000000000000006E-2,5.3999999999999999E-2,8.1000000000000003E-2,0.17799999999999999,0.27600000000000002,6.8000000000000005E-2,5.1999999999999998E-2,4.8000000000000001E-2,5.0999999999999997E-2,8.5000000000000006E-2,2.3E-2,4.2999999999999997E-2,0.17799999999999999,0.27600000000000002,4.8000000000000001E-2,6.6000000000000003E-2,5.5E-2]
[9961,"Clientes da Região 1","2018-04-20",5.2999999999999999E-2,2.7E-2,6.8000000000000005E-2,0.12,1.2999999999999999E-2,1.2999999999999999E-2,3.7999999999999999E-2,3.7999999999999999E-2,1.2999999999999999E-2,0,0,1.2999999999999999E-2,0,5.5E-2,0.10100000000000001,9.2999999999999999E-2,2.5000000000000001E-2,3.9E-2,2.5999999999999999E-2,6.8000000000000005E-2,0.12,1.2999999999999999E-2,0,0.10100000000000001,9.2999999999999999E-2,2.5999999999999999E-2,3.1E-2,1.9E-2]
[9962,"Clientes da Região 2","2018-04-20",0.10199999999999999,1.7000000000000001E-2,0.121,8.5999999999999993E-2,9.0999999999999998E-2,9.0999999999999998E-2,0.16400000000000001,0.11700000000000001,3.4000000000000002E-2,5.1999999999999998E-2,0,6.7000000000000004E-2,8.5999999999999993E-2,1.7999999999999999E-2,0.193,0.35299999999999998,0.158,5.8999999999999997E-2,5.1999999999999998E-2,0.121,8.5999999999999993E-2,3.4000000000000002E-2,5.1999999999999998E-2,0.193,0.35299999999999998,5.1999999999999998E-2,8.1000000000000003E-2,3.4000000000000002E-2]
[9963,"Clientes da Região 3","2018-04-20",5.6000000000000001E-2,0.04,5.6000000000000001E-2,6.3E-2,8.1000000000000003E-2,0.127,0.21299999999999999,3.3000000000000002E-2,2.1999999999999999E-2,3.3000000000000002E-2,6.0000000000000001E-3,9.1999999999999998E-2,3.4000000000000002E-2,5.7000000000000002E-2,0.25900000000000001,0.39200000000000002,7.2999999999999995E-2,8.5999999999999993E-2,4.7E-2,5.6000000000000001E-2,6.3E-2,2.1999999999999999E-2,3.3000000000000002E-2,0.25900000000000001,0.39200000000000002,4.7E-2,7.2999999999999995E-2,8.6999999999999994E-2]
[9964,"Clientes de porte A","2018-04-20",3.1E-2,1.6E-2,1.6E-2,6.3E-2,3.2000000000000001E-2,3.2000000000000001E-2,4.9000000000000002E-2,1.4E-2,0,2.9000000000000001E-2,0,7.0999999999999994E-2,0.03,3.3000000000000002E-2,0.13,0.20599999999999999,1.4999999999999999E-2,0,0,1.6E-2,6.3E-2,0,2.9000000000000001E-2,0.13,0.20599999999999999,0,3.5999999999999997E-2,5.0999999999999997E-2]
[9965,"Clientes de Porte B","2018-04-20",5.1999999999999998E-2,3.5000000000000003E-2,3.5999999999999997E-2,0.123,0.111,0.111,0.2,6.3E-2,3.1E-2,8.1000000000000003E-2,1.6E-2,6.3E-2,0.14499999999999999,0.17199999999999999,0.27900000000000003,0.40799999999999997,3.4000000000000002E-2,7.2999999999999995E-2,5.0999999999999997E-2,3.5999999999999997E-2,0.123,3.1E-2,8.1000000000000003E-2,0.27900000000000003,0.40799999999999997,5.0999999999999997E-2,9.7000000000000003E-2,3.1E-2]
[9966,"Clientes de Porte C","2018-04-20",8.5999999999999993E-2,5.1999999999999998E-2,7.0000000000000007E-2,0.123,8.5999999999999993E-2,0.125,0.24099999999999999,4.9000000000000002E-2,6.7000000000000004E-2,9.7000000000000003E-2,0,8.1000000000000003E-2,3.3000000000000002E-2,0.107,0.19600000000000001,0.42599999999999999,5.7000000000000002E-2,0.04,6.9000000000000006E-2,7.0000000000000007E-2,0.123,6.7000000000000004E-2,9.7000000000000003E-2,0.19600000000000001,0.42599999999999999,6.9000000000000006E-2,8.8999999999999996E-2,4.9000000000000002E-2]
[9967,"Clientes do Segmento K","2018-04-20",3.5000000000000003E-2,5.8999999999999997E-2,0.06,9.6000000000000002E-2,0.10299999999999999,0.115,0.192,7.0000000000000007E-2,5.8999999999999997E-2,7.0999999999999994E-2,2.4E-2,7.0999999999999994E-2,6.3E-2,9.2999999999999999E-2,0.14799999999999999,0.26300000000000001,9.8000000000000004E-2,9.0999999999999998E-2,6.3E-2,0.06,9.6000000000000002E-2,5.8999999999999997E-2,7.0999999999999994E-2,0.14799999999999999,0.26300000000000001,6.3E-2,7.8E-2,7.8E-2]
[9968,"Clientes do Segmento M","2018-04-20",4.4999999999999998E-2,4.5999999999999999E-2,6.2E-2,0.104,0.03,7.6999999999999999E-2,9.1999999999999998E-2,1.4E-2,0,7.0000000000000007E-2,0,4.2999999999999997E-2,4.5999999999999999E-2,0.105,0.26200000000000001,0.36099999999999999,6.3E-2,3.5999999999999997E-2,9.7000000000000003E-2,6.2E-2,0.104,0,7.0000000000000007E-2,0.26200000000000001,0.36099999999999999,9.7000000000000003E-2,7.1999999999999995E-2,5.0999999999999997E-2]
[9969,"Clientes do Segmento P","2018-04-20",0.17399999999999999,3.5000000000000003E-2,0.06,0.11799999999999999,0.108,8.3000000000000004E-2,0.19500000000000001,7.8E-2,2.1999999999999999E-2,3.4000000000000002E-2,0,4.3999999999999997E-2,4.8000000000000001E-2,7.9000000000000001E-2,0.21199999999999999,0.29199999999999998,0.122,5.2999999999999999E-2,0.13100000000000001,0.06,0.11799999999999999,2.1999999999999999E-2,3.4000000000000002E-2,0.21199999999999999,0.29199999999999998,0.13100000000000001,8.1000000000000003E-2,3.5000000000000003E-2]
[9970,"Clientes do Segmento V","2018-04-20",0.123,0.111,0.111,0.2,6.3E-2,3.1E-2,8.1000000000000003E-2,1.6E-2,6.3E-2,0.14499999999999999,0.17199999999999999,0.27900000000000003,0.40799999999999997,3.4000000000000002E-2,7.2999999999999995E-2,5.0999999999999997E-2,8.5999999999999993E-2,5.1999999999999998E-2,3.1E-2,0.111,0.2,6.3E-2,0.14499999999999999,7.2999999999999995E-2,5.0999999999999997E-2,3.1E-2,7.8E-2,8.1000000000000003E-2]

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["-","-","-","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Inatisfeito","Muito insatisfeito","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitvamente não","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitvamente não","Clientes Primes","Clientes Favoráveis","Clientes Vulneráveis","Clientes Insatisfeitos","Clientes Alto Risco","IFC"]
[2900,"Mercado","2020-04-30",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.84099999999999997]
[9960,"Todos os clientes","2020-04-30",0.46700000000000003,0.46500000000000002,5.6000000000000001E-2,8.9999999999999993E-3,3.0000000000000001E-3,0.43099999999999999,0.35499999999999998,0.17499999999999999,2.7E-2,1.2E-2,0.68,0.29199999999999998,2.3E-2,2E-3,2E-3,0.48699999999999999,0.45100000000000001,5.2999999999999999E-2,8.9999999999999993E-3,1E-3,0.92800000000000005]
[9961,"Clientes da Região 1","2020-04-30",0.57699999999999996,0.34599999999999997,6.4000000000000001E-2,1.2999999999999999E-2,0,0.60299999999999998,0.24399999999999999,0.115,2.5999999999999999E-2,1.2999999999999999E-2,0.70499999999999996,0.26900000000000002,2.5999999999999999E-2,0,0,0.59,0.34599999999999997,6.4000000000000001E-2,0,0,0.93600000000000005]
[9962,"Clientes da Região 2","2020-04-30",0.44600000000000001,0.49199999999999999,4.5999999999999999E-2,0,1.4999999999999999E-2,0.438,0.32800000000000001,0.188,3.1E-2,1.6E-2,0.58699999999999997,0.36499999999999999,3.2000000000000001E-2,0,1.6E-2,0.435,0.5,4.8000000000000001E-2,0,1.6E-2,0.91900000000000004]
[9963,"Clientes da Região 3","2020-04-30",0.42899999999999999,0.46,9.5000000000000001E-2,1.6E-2,0,0.32300000000000001,0.51600000000000001,0.161,0,0,0.68300000000000005,0.30199999999999999,1.6E-2,0,0,0.435,0.53200000000000003,3.2000000000000001E-2,0,0,0.96799999999999997]
[9964,"Clientes de porte A","2020-04-30",0.372,0.55800000000000005,4.7E-2,2.3E-2,0,0.32600000000000001,0.27900000000000003,0.30199999999999999,7.0000000000000007E-2,2.3E-2,0.76700000000000002,0.20899999999999999,2.3E-2,0,0,0.41899999999999998,0.46500000000000002,0.11600000000000001,0,0,0.88400000000000001]
[9965,"Clientes de Porte B","2020-04-30",0.51800000000000002,0.42699999999999999,3.5999999999999997E-2,8.9999999999999993E-3,8.9999999999999993E-3,0.46800000000000003,0.35099999999999998,0.14399999999999999,2.7E-2,8.9999999999999993E-3,0.748,0.23400000000000001,8.9999999999999993E-3,0,8.9999999999999993E-3,0.55500000000000005,0.39100000000000001,3.5999999999999997E-2,1.7999999999999999E-2,0,0.92700000000000005]
[9966,"Clientes de Porte C","2020-04-30",0.73799999999999999,0.23300000000000001,2.9000000000000001E-2,0,0,0.68600000000000005,0.19600000000000001,9.8000000000000004E-2,0.02,0,0.83499999999999996,0.16500000000000001,0,0,0,0.73,0.25,0.02,0,0,0.98]
[9967,"Clientes do Segmento K","2020-04-30",0.36099999999999999,0.54100000000000004,9.8000000000000004E-2,0,0,0.4,0.45,0.11700000000000001,1.7000000000000001E-2,1.7000000000000001E-2,0.52500000000000002,0.42599999999999999,3.3000000000000002E-2,0,1.6E-2,0.4,0.51700000000000002,6.7000000000000004E-2,1.7000000000000001E-2,0,0.9]
[9968,"Clientes do Segmento M","2020-04-30",0.35,0.6,0.05,0,0,0.29299999999999998,0.41499999999999998,0.24399999999999999,2.4E-2,2.4E-2,0.71399999999999997,0.26200000000000001,2.4E-2,0,0,0.33300000000000002,0.61499999999999999,5.0999999999999997E-2,0,0,0.94899999999999995]
[9969,"Clientes do Segmento P","2020-04-30",0.42599999999999999,0.49199999999999999,8.2000000000000003E-2,0,0,0.35799999999999998,0.375,0.25,1.7000000000000001E-2,0,0.63700000000000001,0.34699999999999998,1.6E-2,0,0,0.41499999999999998,0.52500000000000002,5.8999999999999997E-2,0,0,0.94099999999999995]
[9970,"Clientes do Segmento V","2020-04-30",0.34,0.51100000000000001,0.14899999999999999,0,0,0.55600000000000005,0.28899999999999998,0.111,0,4.3999999999999997E-2,0.59599999999999997,0.34,6.4000000000000001E-2,0,0,0.48899999999999999,0.42199999999999999,6.7000000000000004E-2,2.1999999999999999E-2,0,0.88900000000000001]

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["-","-","-","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Inatisfeito","Muito insatisfeito","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitvamente não","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitvamente não","Clientes Primes","Clientes Favoráveis","Clientes Vulneráveis","Clientes Insatisfeitos","Clientes Alto Risco","IFC"]
[2900,"Mercado","2019-04-20"]
[9960,"Todos os clientes","2019-04-20",0.438,0.46600000000000003,8.2000000000000003E-2,0,1.4E-2,0.41699999999999998,0.375,0.18099999999999999,1.4E-2,1.4E-2,0.63500000000000001,0.33800000000000002,2.7E-2,0,0,0.28299999999999997,0.46300000000000002,0.22800000000000001,2.1999999999999999E-2,4.0000000000000001E-3,0.72]
[9961,"Clientes da Região 1","2019-04-20",0.48699999999999999,0.504,0,8.0000000000000002E-3,0,0.42899999999999999,0.39500000000000002,0.16800000000000001,0,8.0000000000000002E-3,0.748,0.252,0,0,0,0.318,0.45500000000000002,0.22700000000000001,0,0,0.77300000000000002]
[9962,"Clientes da Região 2","2019-04-20",0.73799999999999999,0.23300000000000001,2.9000000000000001E-2,0,0,0.68600000000000005,0.19600000000000001,9.8000000000000004E-2,0.02,0,0.83499999999999996,0.16500000000000001,0,0,0,0.40799999999999997,0.39500000000000002,0.184,1.2999999999999999E-2,0,0.78900000000000003]
[9963,"Clientes da Região 3","2019-04-20",0.5,0.48199999999999998,1.7999999999999999E-2,0,0,0.28599999999999998,0.46400000000000002,0.214,3.5999999999999997E-2,0,0.66100000000000003,0.33900000000000002,0,0,0,0.30399999999999999,0.41799999999999998,0.215,6.3E-2,0,0.65800000000000003]
[9964,"Clientes de porte A","2019-04-20",0.35,0.6,0.05,0,0,0.29299999999999998,0.41499999999999998,0.24399999999999999,2.4E-2,2.4E-2,0.71399999999999997,0.26200000000000001,2.4E-2,0,0,0.35399999999999998,0.438,0.188,2.1000000000000001E-2,0,0.77100000000000002]
[9965,"Clientes de Porte B","2019-04-20",0.42599999999999999,0.49199999999999999,8.2000000000000003E-2,0,0,0.35799999999999998,0.375,0.25,1.7000000000000001E-2,0,0.63700000000000001,0.34699999999999998,1.6E-2,0,0,0.379,0.45500000000000002,0.16700000000000001,0,0,0.83299999999999996]
[9966,"Clientes de Porte C","2019-04-20",0.44600000000000001,0.49199999999999999,4.5999999999999999E-2,0,1.4999999999999999E-2,0.438,0.32800000000000001,0.188,3.1E-2,1.6E-2,0.58699999999999997,0.36499999999999999,3.2000000000000001E-2,0,1.6E-2,0.221,0.52900000000000003,0.24,0,0.01,0.74]
[9967,"Clientes do Segmento K","2019-04-20",0.42399999999999999,0.51200000000000001,4.8000000000000001E-2,8.0000000000000002E-3,8.0000000000000002E-3,0.38200000000000001,0.439,0.13,4.1000000000000002E-2,8.0000000000000002E-3,0.67700000000000005,0.29899999999999999,2.4E-2,0,0,0.29499999999999998,0.47399999999999998,0.20499999999999999,1.2999999999999999E-2,1.2999999999999999E-2,0.74399999999999999]
[9968,"Clientes do Segmento M","2019-04-20",0.372,0.55800000000000005,4.7E-2,2.3E-2,0,0.32600000000000001,0.27900000000000003,0.30199999999999999,7.0000000000000007E-2,2.3E-2,0.76700000000000002,0.20899999999999999,2.3E-2,0,0,6.6000000000000003E-2,0.52500000000000002,0.36099999999999999,3.3000000000000002E-2,1.6E-2,0.54100000000000004]
[9969,"Clientes do Segmento P","2019-04-20",0.51800000000000002,0.42699999999999999,3.5999999999999997E-2,8.9999999999999993E-3,8.9999999999999993E-3,0.46800000000000003,0.35099999999999998,0.14399999999999999,2.7E-2,8.9999999999999993E-3,0.748,0.23400000000000001,8.9999999999999993E-3,0,8.9999999999999993E-3,0.45800000000000002,0.40600000000000003,0.13500000000000001,0,0,0.86499999999999999]
[9970,"Clientes do Segmento V","2019-04-20",0.48799999999999999,0.39,9.8000000000000004E-2,2.4E-2,0,0.39200000000000002,0.36699999999999999,0.16500000000000001,6.3E-2,1.2999999999999999E-2,0.64200000000000002,0.29599999999999999,6.2E-2,0,0,0.38100000000000001,0.371,0.21,3.7999999999999999E-2,0,0.71399999999999997]

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["-","-","-","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Inatisfeito","Muito insatisfeito","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitvamente não","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitvamente não","Clientes Primes","Clientes Favoráveis","Clientes Vulneráveis","Clientes Insatisfeitos","Clientes Alto Risco","IFC"]
[2900,"Mercado","2018-04-20"]
[9960,"Todos os clientes","2018-04-20",0.44600000000000001,0.49199999999999999,4.5999999999999999E-2,0,1.4999999999999999E-2,0.438,0.32800000000000001,0.188,3.1E-2,1.6E-2,0.58699999999999997,0.36499999999999999,3.2000000000000001E-2,0,1.6E-2,0.216,0.39200000000000002,0.373,0.02,0,0.58799999999999997]
[9961,"Clientes da Região 1","2018-04-20",0.38500000000000001,0.53800000000000003,6.2E-2,1.4999999999999999E-2,0,0.373,0.28599999999999998,0.27,6.3E-2,8.0000000000000002E-3,0.61199999999999999,0.34899999999999998,3.1E-2,0,8.0000000000000002E-3,0.20499999999999999,0.58899999999999997,0.20499999999999999,0,0,0.79500000000000004]
[9962,"Clientes da Região 2","2018-04-20",0.42899999999999999,0.46,9.5000000000000001E-2,1.6E-2,0,0.32300000000000001,0.51600000000000001,0.161,0,0,0.68300000000000005,0.30199999999999999,1.6E-2,0,0,0.4,0.36,0.24,0,0,0.76]
[9963,"Clientes da Região 3","2018-04-20",0.42399999999999999,0.51200000000000001,4.8000000000000001E-2,8.0000000000000002E-3,8.0000000000000002E-3,0.38200000000000001,0.439,0.13,4.1000000000000002E-2,8.0000000000000002E-3,0.67700000000000005,0.29899999999999999,2.4E-2,0,0,0.3,0.433,0.23300000000000001,1.7000000000000001E-2,1.7000000000000001E-2,0.7]
[9964,"Clientes de porte A","2018-04-20",0.48799999999999999,0.39,9.8000000000000004E-2,2.4E-2,0,0.39200000000000002,0.36699999999999999,0.16500000000000001,6.3E-2,1.2999999999999999E-2,0.64200000000000002,0.29599999999999999,6.2E-2,0,0,0.34499999999999997,0.4,0.218,1.7999999999999999E-2,1.7999999999999999E-2,0.70899999999999996]
[9965,"Clientes de Porte B","2018-04-20",0.48699999999999999,0.504,0,8.0000000000000002E-3,0,0.42899999999999999,0.39500000000000002,0.16800000000000001,0,8.0000000000000002E-3,0.748,0.252,0,0,0,0.33300000000000002,0.39700000000000002,0.24399999999999999,1.2999999999999999E-2,1.2999999999999999E-2,0.70499999999999996]
[9966,"Clientes de Porte C","2018-04-20",0.5,0.38,0.12,0,0,0.54300000000000004,0.32600000000000001,0.13,0,0,0.71399999999999997,0.245,0.02,0.02,0,6.2E-2,0.52300000000000002,0.41499999999999998,0,0,0.58499999999999996]
[9967,"Clientes do Segmento K","2018-04-20",0.372,0.55800000000000005,4.7E-2,2.3E-2,0,0.32600000000000001,0.27900000000000003,0.30199999999999999,7.0000000000000007E-2,2.3E-2,0.76700000000000002,0.20899999999999999,2.3E-2,0,0,0.40899999999999997,0.379,0.182,1.4999999999999999E-2,1.4999999999999999E-2,0.75800000000000001]
[9968,"Clientes do Segmento M","2018-04-20",0.51800000000000002,0.42699999999999999,3.5999999999999997E-2,8.9999999999999993E-3,8.9999999999999993E-3,0.46800000000000003,0.35099999999999998,0.14399999999999999,2.7E-2,8.9999999999999993E-3,0.748,0.23400000000000001,8.9999999999999993E-3,0,8.9999999999999993E-3,0.20599999999999999,0.52400000000000002,0.23799999999999999,3.2000000000000001E-2,0,0.69799999999999995]
[9969,"Clientes do Segmento P","2018-04-20",0.48799999999999999,0.39,9.8000000000000004E-2,2.4E-2,0,0.39200000000000002,0.36699999999999999,0.16500000000000001,6.3E-2,1.2999999999999999E-2,0.64200000000000002,0.29599999999999999,6.2E-2,0,0,0.33900000000000002,0.45,0.193,1.7999999999999999E-2,0,0.77100000000000002]
[9970,"Clientes do Segmento V","2018-04-20",0.438,0.46600000000000003,8.2000000000000003E-2,0,1.4E-2,0.41699999999999998,0.375,0.18099999999999999,1.4E-2,1.4E-2,0.63500000000000001,0.33800000000000002,2.7E-2,0,0,6.2E-2,0.52300000000000002,0.41499999999999998,0,0,0.58499999999999996]

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["Faturamento","Mmmmmmmmmmmm mmmmmmmmmmmmmmm mmmmmmm mmmmmmmmmmmmmmmmm mmmm mmm","critica; sugestao","Cliente Livre",9960,9961,9964,9967]
["Faturamento","Oooooooooooo oooooooooooooooooooooo ooooooo ooooooooooooooooo oooo ooo","critica","Cliente Livre",9960,9961,9964,9967]
["Faturamento","Pppppppppppp pppppppppppppppppppppp ppppppp ppppppppppppppppp pppp ppp","sugestao","Cliente Livre",9960,9961,9964,9967]
["Faturamento","Rrrrrrrrrrrr rrrrrrrrrrrrrrrrrrrrrr rrrrrrr rrrrrrrrrrrrrrrrr rrrr rrr","elogio","Cliente Livre",9960,9961,9964,9967]
["Faturamento","Ssssssssssss ssssssssssssssssssssss sssssss sssssssssssssssss ssss sss","critica","Cliente Livre",9960,9961,9964,9967]
["Faturamento","Tttttttttttt tttttttttttttttttttttt ttttttt ttttttttttttttttt tttt ttt","critica","Cliente Livre",9960,9961,9964,9967]
["Pós-venda","Uuuuuuuuuuuu uuuuuuuuuuuuuuuuuuuuuu uuuuuuu uuuuuuuuuuuuuuuuu uuuu uuu","critica; sugestao","Cliente Livre",9960,9961,9964,9967]
["Pós-venda","Xxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxx xxxxxxxxxxxxxxxxx xxxx xxx","sugestao","Cliente Livre",9960,9961,9964,9967]
["Pós-venda","Wwwwwwwwwwww wwwwwwwwwwwwwwwwwwwwww wwwwwww wwwwwwwwwwwwwwwww wwww www","critica; sugestao","Cliente Livre",9960,9961,9964,9967]
["Pós-venda","Yyyyyyyyyyyy yyyyyyyyyyyyyyyyyyyyyy yyyyyyy yyyyyyyyyyyyyyyyy yyyy yyy","sugestao","Cliente Livre",9960,9961,9964,9967]
["Pós-venda","Zzzzzzzzzzzz zzzzzzzzzzzzzzzzzzzzzz zzzzzzz zzzzzzzzzzzzzzzzz zzzz zzz","critica","Cliente Livre",9960,9961,9964,9967]