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{"sheet":"PROJETO","index":0,"n_rows":3,"n_cols":2,"rows_kept":3,"cut":false,"hidden":false,"merged":[]}
["ID_Projeto",1770]
["Projeto","Pesquisa de satisfação dos franqueados e lojas póprias no relacionamento com a Help - 2021"]
["Data","2021-10-25"]

{"sheet":"ATRIBUTOS","index":1,"n_rows":116,"n_cols":6,"rows_kept":116,"cut":false,"hidden":false,"merged":[]}
["ID_Atributo","Atributo","Grupo","Área / Dimensão","Impacto","Importância"]
[1,"Estudos feitos pela Equipe de Expansão para análise de praças e localização do ponto: prazos de retorno e atendimento.","Qualidade Percebida","Implantação da Loja",0.68]
[2,"Suporte e acompanhamento durante a implantação da loja: atendimento oferecido pela equipe, prazo de retorno e cronograma de implantação.","Qualidade Percebida","Implantação da Loja",0.48]
[3,"Projeto arquitetônico / layout elaborado para a loja: qualidade, detalhamento e prazo de retorno.","Qualidade Percebida","Implantação da Loja",0.46]
[4,"Fornecedores homologados de mobiliário e comunicação visual em termos de qualidade dos materiais e serviço de montagem.","Qualidade Percebida","Implantação da Loja",0.55000000000000004]
[5,"Fornecedores homologados de mobiliário e comunicação visual em termos de atendimento: disposição para servir, cortesia, organização, cuidado na execução e cumprimento dos prazos acordados.","Qualidade Percebida","Implantação da Loja",0.49]
[6,"Fornecedores homologados de mobiliário e comunicação visual em termos de condições comerciais: preço e condições de pagamento.","Qualidade Percebida","Implantação da Loja",0.69]
[7,"Fornecedor homologado de uniformes em termos de qualidade dos materiais.","Qualidade Percebida","Implantação da Loja",0.56000000000000005]
[8,"Fornecedor homologado de uniformes em termos de atendimento: disposição para servir, cortesia, organização, cuidado na execução e cumprimento dos prazos acordados.","Qualidade Percebida","Implantação da Loja",0.53]
[9,"Fornecedor homologado de uniformes em termos de condições comerciais: preço e condições de pagamento. ","Qualidade Percebida","Implantação da Loja",0.7]
[10,"Facilidade nos cadastros da loja: Código da Loja help! e Cadastro Itaú.","Qualidade Percebida","Implantação da Loja",0.57999999999999996]
[11,"Suporte na instalação e configuração dos sistemas Fale Sempre Mais e Intergrall.","Qualidade Percebida","Implantação da Loja",0.68]
[12,"Prazo para entrega ou de reposição dos equipamentos periféricos: câmera, pad, polegar.","Qualidade Percebida","Implantação da Loja",0.52]
[13,"Qualidade dos equipamentos periféricos: câmera, pad, polegar.","Qualidade Percebida","Implantação da Loja",0.5]
[14,"Processo de alinhamento dos objetivos e metas da loja.","Qualidade Percebida","Implantação da Loja",0.56000000000000005]
[15,"Aplicação do Treinamento de Formação de Franqueados em termos de duração do treinamento (5 dias).","Qualidade Percebida","Implantação da Loja",0.48]
[16,"Aplicação do Treinamento de Formação de Franqueados em termos de geração de segurança para operar a loja.","Qualidade Percebida","Implantação da Loja",0.68]
[17,"Aplicação do Treinamento de Formação Inicial da Equipe  para operação da loja em termos de duração do treinamento.","Qualidade Percebida","Implantação da Loja",0.49]
[18,"Aplicação do Treinamento de Formação Inicial da Equipe  para operação da loja em termos de geração de segurança para operar os sistemas e vender os produtos.","Qualidade Percebida","Implantação da Loja",0.67]
[19,"Suporte ao marketing inicial da loja: na pré-abertura e no período de inauguração.","Qualidade Percebida","Implantação da Loja",0.51]
[20,"Mix de produtos adequado ao público alvo da help!: aposentados e pensionistas do INSS e servidores públicos.","Qualidade Percebida","Produtos",0.48]
[21,"Comparativo do mix de produtos da help! em relação à concorrência: quantidade de produtos, taxas, prazos, agilidade no pagamento e exigência de documentação.","Qualidade Percebida","Produtos",0.48]
[22,"Atratividade do produto em relação à concorrência: Dinheiro Extra (Crédito em conta).","Qualidade Percebida","Produtos",0.69]
[23,"Atratividade do produto em relação à concorrência: BMG Card.","Qualidade Percebida","Produtos",0.38]
[24,"Atratividade do produto em relação à concorrência: Super Conta (Público Privado).","Qualidade Percebida","Produtos",0.41]
[25,"Atratividade do produto em relação à concorrência: Super Conta INSS.","Qualidade Percebida","Produtos",0.55000000000000004]
[26,"Atratividade do produto em relação à concorrência: Empréstimo Consignado Itaú.","Qualidade Percebida","Produtos",0.43]
[27,"Atratividade do produto em relação à concorrência: Cartão BMG Crédito Pessoal (BMG Mais).","Qualidade Percebida","Produtos",0.46]
[28,"Atratividade do produto em relação à concorrência: Conta BMG.","Qualidade Percebida","Produtos",0.46]
[29,"Atratividade do produto em relação à concorrência: Cartão Multi.","Qualidade Percebida","Produtos",0.56000000000000005]
[30,"Atratividade do produto em relação à concorrência: Sindnapi.","Qualidade Percebida","Produtos",0.44]
[31,"Atratividade do produto em relação à concorrência: Seguro Prestamista.","Qualidade Percebida","Produtos",0.42]
[32,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Dinheiro Extra (Crédito em conta).","Qualidade Percebida","Produtos",0.69]
[33,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: BMG Card.","Qualidade Percebida","Produtos",0.39]
[34,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Super Conta (Público Privado).","Qualidade Percebida","Produtos",0.48]
[35,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Super Conta INSS.","Qualidade Percebida","Produtos",0.67]
[36,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Empréstimo Consignado Itaú.","Qualidade Percebida","Produtos",0.45]
[37,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Cartão BMG Crédito Pessoal (BMG Mais).","Qualidade Percebida","Produtos",0.55000000000000004]
[38,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Conta BMG.","Qualidade Percebida","Produtos",0.56000000000000005]
[39,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Cartão Multi.","Qualidade Percebida","Produtos",0.67]
[40,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Sindnapi.","Qualidade Percebida","Produtos",0.45]
[41,"Atratividade do produto para o cliente em termos dos benefícios oferecidos: Seguro Prestamista.","Qualidade Percebida","Produtos",0.44]
[42,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Dinheiro Extra (Crédito em conta).","Qualidade Percebida","Produtos",0.69]
[43,"Facilidade do cliente em cumprir com os requisitos para obter o produto: BMG Card.","Qualidade Percebida","Produtos",0.42]
[44,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Super Conta (Público Privado).","Qualidade Percebida","Produtos",0.56000000000000005]
[45,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Super Conta INSS.","Qualidade Percebida","Produtos",0.69]
[46,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Empréstimo Consignado Itaú.","Qualidade Percebida","Produtos",0.42]
[47,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Cartão BMG Crédito Pessoal (BMG Mais).","Qualidade Percebida","Produtos",0.46]
[48,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Conta BMG.","Qualidade Percebida","Produtos",0.45]
[49,"Facilidade do cliente em cumprir com os requisitos para obter o produto: Sindnapi.","Qualidade Percebida","Produtos",0.43]
[50,"Eficácia do processo de lançamento de novos produtos em termos de suporte: comunicação, material de apoio e treinamento no lançamento de novos produtos.","Qualidade Percebida","Produtos",0.55000000000000004]
[51,"Eficácia do processo de lançamento de novos produtos em termos de aceitação e desempenho dos novos produtos.","Qualidade Percebida","Produtos",0.7]
[52,"Eficácia do Portal de Vendas em termos de estabilidade: disponível a maior parte do tempo.","Qualidade Percebida","Sistemas de Informação e Gestão",0.4]
[53,"Eficácia do Portal de Vendas em termos de facilidade de navegação entre os diversos módulos e telas.","Qualidade Percebida","Sistemas de Informação e Gestão",0.37]
[54,"Eficácia do Portal de Vendas em termos de informações disponibilizadas: completas, úteis, claras.","Qualidade Percebida","Sistemas de Informação e Gestão",0.55000000000000004]
[55,"Eficácia do Portal de Vendas em termos de suporte técnico e comercial para resolver dúvidas ou problemas do dia-a-dia.","Qualidade Percebida","Sistemas de Informação e Gestão",0.53]
[56,"Eficácia do Processo de Geração de Leads (CRM) em termos de quantidade dos leads fornecidos.","Qualidade Percebida","Sistemas de Informação e Gestão",0.54]
[57,"Eficácia do Processo de Geração de Leads (CRM) em termos de qualidade dos leads fornecidos.","Qualidade Percebida","Sistemas de Informação e Gestão",0.69]
[58,"Eficácia do Processo de Geração de Leads (CRM) em termos de processo de utilização e operação dos leads.","Qualidade Percebida","Sistemas de Informação e Gestão",0.68]
[59,"Eficácia do Processo de Geração de Leads (CRM) em termos de eficácia na resolução de problemas com os leads: atendimento, rapidez no retorno, solução dos problemas.","Qualidade Percebida","Sistemas de Informação e Gestão",0.67]
[60,"Eficácia do Sistema IBCONSIG em termos de:: Estabilidade: disponível a maior parte do tempo.","Qualidade Percebida","Sistemas de Informação e Gestão",0.42]
[61,"Eficácia do Sistema IBCONSIG em termos de facilidade de navegação entre os diversos módulos e telas.","Qualidade Percebida","Sistemas de Informação e Gestão",0.39]
[62,"Eficácia do Sistema IBCONSIG em termos de informações disponibilizadas: completas, úteis, claras.","Qualidade Percebida","Sistemas de Informação e Gestão",0.41]
[63,"Eficácia do Sistema IBCONSIG em termos de suporte técnico e comercial para resolver dúvidas ou problemas do dia-a-dia.","Qualidade Percebida","Sistemas de Informação e Gestão",0.56000000000000005]
[64,"Qualidade dos materiais de orientação e padronização disponibilizados no Intergrall: completos, fáceis de entender, que ajudam a implantação e controle.","Qualidade Percebida","Sistemas de Informação e Gestão",0.67]
[65,"Eficácia da estratégia de comunicação da marca: direcionamento, plano de mídia, propaganda, anúncios etc.","Qualidade Percebida","Marketing",0.68]
[66,"Eficácia dos comunicados via e-mail e disponibilizados na Extranet Único help!: em tempo hábil, claros e objetivos.","Qualidade Percebida","Marketing",0.46]
[67,"Eficácia das campanhas promocionais de marketing para o cliente em termos de comunicação antecipada aos franqueados e lojas.","Qualidade Percebida","Marketing",0.52]
[68,"Eficácia das campanhas promocionais de marketing para o cliente em termos de periodicidade: frequência adequada.","Qualidade Percebida","Marketing",0.67]
[69,"Eficácia das campanhas promocionais de marketing para o cliente em termos de eficácia: focando o público certo, atrativas, estimulantes.","Qualidade Percebida","Marketing",0.53]
[70,"Eficácia das campanhas de vendas com os colaboradores: clareza e objetividade.","Qualidade Percebida","Marketing",0.52]
[71,"Eficácia das campanhas de vendas com os colaboradores: estimulantes, envolvem os colaboradores na busca de melhores resultados.","Qualidade Percebida","Marketing",0.67]
[72,"Eficácia do material de comunicação interna na loja: qualidade, quantidade, atratividade.","Qualidade Percebida","Marketing",0.52]
[73,"Apoio do Marketing ás ações locais desenvolvidas pelo Franqueado.","Qualidade Percebida","Marketing",0.69]
[74,"Frequência de contatos com a loja: visitas, reuniões via webconferência, e-mails, ligações telefônicas.","Qualidade Percebida","Apoio Comercial",0.41]
[75,"Orientações sobre as estratégias comerciais e do negócio para o franqueado.","Qualidade Percebida","Apoio Comercial",0.48]
[76,"Eficácia dos indicadores de desempenho do franqueado: quantidade de relatórios, abrangência, clareza e facilidade no entendimento.","Qualidade Percebida","Apoio Comercial",0.53]
[77,"Assessoria na interpretação do resultado dos indicadores de desempenho e na tomada de ações corretivas.","Qualidade Percebida","Apoio Comercial",0.7]
[78,"Apoio na gestão e processos da loja: o que fazer e como fazer.","Qualidade Percebida","Apoio Comercial",0.57999999999999996]
[79,"Apoio na intermediação com as áreas e resolução de problemas do dia-a-dia.","Qualidade Percebida","Apoio Comercial",0.69]
[80,"Treinamentos da Academia help! em termos de duração dos vídeos.","Qualidade Percebida","Suporte Operacional",0.43]
[81,"Treinamentos da Academia help! em termos de provas e conteúdos disponíveis na biblioteca.","Qualidade Percebida","Suporte Operacional",0.46]
[82,"Treinamento Academia de Líderes para Supervisores e Coordenadores em termos de formato e duração.","Qualidade Percebida","Suporte Operacional",0.56999999999999995]
[83,"Treinamento Academia de Líderes para Supervisores e Coordenadores em termos de conteúdo: interessante, objetivo, aplicável, motivador.","Qualidade Percebida","Suporte Operacional",0.53]
[84,"Treinamento de Técnicas de Vendas em termos de formato: conteúdos disponibilizados e carga horária.","Qualidade Percebida","Suporte Operacional",0.5]
[85,"Treinamento de Técnicas de Vendas em termos de eficácia: qualidade do aprendizado, aplicável no dia-a-dia.","Qualidade Percebida","Suporte Operacional",0.57999999999999996]
[86,"Reunião Matinal help! (realizada semanalmente) em termos de formato: periodicidade (3 vezes por semana) e duração (20 minutos).","Qualidade Percebida","Suporte Operacional",0.44]
[87,"Reunião Matinal help! (realizada semanalmente) em termos de conteúdo: interessante, objetivo, aplicável, motivador.","Qualidade Percebida","Suporte Operacional",0.56000000000000005]
[88,"Suporte prestado pelo SAF - Serviço de Apoio ao Franqueado em termos de disponibilidade e receptividade às consultas, dúvidas e problemas.","Qualidade Percebida","Suporte Operacional",0.46]
[89,"Suporte prestado pelo SAF - Serviço de Apoio ao Franqueado em termos de eficácia no encaminhamento para a área certa, que solucionará o problema.","Qualidade Percebida","Suporte Operacional",0.54]
[90,"Suporte prestado pelo SAF - Serviço de Apoio ao Franqueado em termos de eficácia na resposta, rapidez e coerência.","Qualidade Percebida","Suporte Operacional",0.7]
[91,"Suporte prestado pela Mesa em termos de clareza, homogeneidade e coerência nas análises de propostas e respostas das requisições.","Qualidade Percebida","Suporte Operacional",0.68]
[92,"Suporte prestado pela Mesa em termos de cumprimento dos prazos para análise de propostas e respostas das requisições.","Qualidade Percebida","Suporte Operacional",0.55000000000000004]
[93,"Suporte prestado pela Mesa em termos de facilidade para resolver problemas indicados nas requisições e reanálises de propostas.","Qualidade Percebida","Suporte Operacional",0.6]
[94,"Suporte prestado pela Mesa em termos de clareza e trato no contato com clientes internos e externos.","Qualidade Percebida","Suporte Operacional",0.45]
[95,"Facilidade no acesso ao Portal de Negociação BMG: Módulo Gestão de Contratos, informações disponibilizadas para negociação do saldo devedor.","Qualidade Percebida","Suporte Operacional",0.47]
[96,"Eficácia do Programa de Excelência: organização, suporte, duração, indicadores avaliados, comunicação, premiações.","Qualidade Percebida","Suporte Operacional",0.67]
[97,"Eficácia do Programa Cliente Oculto: comunicação, itens avaliados, aplicação, resultados, tempo de retorno das dúvidas.","Qualidade Percebida","Suporte Operacional",0.67]
[98,"Eficácia da Pesquisa Engajamento: questões objetivas, frequência da aplicação, tempo para resposta, disponibilização dos resultados.","Qualidade Percebida","Suporte Operacional",0.57999999999999996]
[99,"Eficácia da Extranet Único help! em termos de facilidade de navegação entre os diversos módulos e telas.","Qualidade Percebida","Suporte Operacional",0.53]
[100,"Eficácia da Extranet Único help! em termos de informações disponibilizadas: completas, úteis, claras, atualizadas","Qualidade Percebida","Suporte Operacional",0.56999999999999995]
[101,"Suporte prestado pela área de Comissionamento em termos de relatórios claros, objetivos, esclarecedores.","Qualidade Percebida","Suporte Operacional",0.68]
[102,"Suporte prestado pela área de Comissionamento em termos de suporte prestado para esclarecimento de dúvidas e solução de problemas.","Qualidade Percebida","Suporte Operacional",0.69]
[103,"Suporte da Área Financeira em termos de transparência no Fluxo de Cobrança ao franqueado: royalties, taxa de franquia e equipamentos de formalização.","Qualidade Percebida","Suporte Operacional",0.69]
[104,"Suporte da Área Financeira aos Franqueados no esclarecimento de dúvidas e solução de problemas sobre o Fluxo de Cobrança.","Qualidade Percebida","Suporte Operacional",0.7]
[105,"Suporte da Área Financeira em termos de transparência no Fluxo de Fundo Fixo (Cartão Alelo), ANEPS e demais serviços.","Qualidade Percebida","Suporte Operacional",0.46]
[106,"Suporte da Área Financeira às Lojas Próprias no esclarecimento de dúvidas e solução de problemas sobre o Fluxo de Fundo Fixo.","Qualidade Percebida","Suporte Operacional",0.54]
[107,"Empresa que tem transparência e respeito com seus franqueados.","Qualidade Percebida","Imagem Corporativa",0.7]
[108,"Empresa que tem uma solução multisserviços: vários produtos em um só lugar (one stop shop).","Qualidade Percebida","Imagem Corporativa",0.63]
[109,"Empresa sólida, que transmite confiança e segurança ao cliente.","Qualidade Percebida","Imagem Corporativa",0.62]
[110,"Empresa ética: séria, honesta, transparente.","Qualidade Percebida","Imagem Corporativa",0.59]
[111,"Marca help! reconhecida pelo mercado e pelos consumidores.","Qualidade Percebida","Imagem Corporativa",0.61]
[112,"Clareza das metas e dos ganhos.","Condições do Negócio","Condições do Negócio",0.77]
[113,"Assessoria para melhoria das metas e maximização dos ganhos.","Condições do Negócio","Condições do Negócio",0.78]
[114,"Relação custo x benefício do investimento realizado na franquia.","Condições do Negócio","Condições do Negócio",0.8]
[115,"Rentabilidade do negócio em relação ao projetado.","Condições do Negócio","Condições do Negócio",0.81]

{"sheet":"SEGMENTOS","index":2,"n_rows":48,"n_cols":3,"rows_kept":48,"cut":false,"hidden":false,"merged":[]}
["ID_Segmento","Segmento","Comparativo"]
[1770,"Geral"]
[1771,"Franquias",1770]
[1772,"Lojas próprias",1770]
[1773,"Franquias - Franqueados",1771]
[1774,"Franquias - Gestores de Negócios",1771]
[1775,"Franquias - Supervisores",1771]
[1776,"Franquias - Consultores",1771]
[1777,"Lojas próprias - Supervisores",1772]
[1778,"Lojas próprias - Consultores",1772]
[1779,"Regional Franquia N-NE",1771]
[1780,"Regional Própria S-SE",1772]
[1781,"Regional Franquia S-SE-CO",1771]
[1782,"Regional Própria N-NE-CO",1772]
[1798,"Franquias N-NE - Norte",1779]
[1799,"Franquias N-NE - Nordeste",1779]
[1800,"Franquias S-SE-CO - Sul",1781]
[1801,"Franquias S-SE-CO - Sudoeste",1781]
[1802,"Franquias S-SE-CO - Centro-Oeste",1781]
[1803,"Lojas Próprias N-NE-CO - Norte",1782]
[1804,"Lojas Próprias N-NE-CO - Nordeste",1782]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste",1782]
[1806,"Lojas Próprias S-SE - Sul",1780]
[1807,"Lojas Próprias S-SE - Sudoeste",1780]
[1808,"Área - Comercial",1770]
[1809,"Área - CRM",1770]
[1810,"Área - Expansão Franquia",1770]
[1811,"Área - Franquias",1770]
[1812,"Área - Marketing",1770]
[1813,"Área - Produtos",1770]
[1814,"Área - SAF",1770]
[1815,"Área - T&D",1770]
[1816,"Área - TI",1770]
[1829,"Área - Financeiro",1770]
[1830,"Área - Mesa",1770]
[1831,"Área - Comissionamento",1770]
[1817,"Todos - Menos de 1 ano",1771]
[1818,"Todos - De 1 a 3 anos",1771]
[1819,"Todos - De 3 anos ou mais de help",1771]
[1820,"Franqueados + Gestores - Até 1 ano",1771]
[1821,"Franqueados + Gestores  - De 1 a 3 anos",1771]
[1822,"Franqueados + Gestores - De 3 anos ou mais",1771]
[1823,"Supervisores de Franquias - Até 1 ano",1771]
[1824,"Supervisores de Franquias  - De 1 a 3 anos",1771]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help",1771]
[1826,"Consultores de Franquias - Até 1 ano",1771]
[1827,"Consultores de Franquias - 1 a 3 anos",1771]
[1828,"Consultores de Franquias - 3 anos ou mais",1771]

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[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2021-10-25",347,null,null,null,null,131,null,null,216]
[1826,"Consultores de Franquias - Até 1 ano","2021-10-25",133,null,null,null,null,23,null,null,110]
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[1774,"Franquias - Gestores de Negócios","2021-10-25",7.4242424242424239,7.6567164179104479,7.9375,8.1111111111111107,7.9130434782608692,7.5909090909090908,7.9733333333333336,7.704225352112676,7.7692307692307692,8,7.9714285714285715,7.732394366197183,7.9605263157894735,7.7971014492753623,7.7532467532467528,7.8,null,null,7.9545454545454541,8.4615384615384617,7.4365079365079367,7.9448818897637796,9.015625,7.609375,8.5,8.421875,8.279069767441861,8.0625,8.265625,7.9922480620155039,8.1692307692307686,8.2384615384615376,8.7769230769230777,7.7076923076923078,8.3798449612403108,8.6031746031746028,8.5271317829457356,8.2170542635658919,8.2945736434108532,8,8.140625,8.1904761904761898,8.78125,7.587301587301587,8.140625,8.5396825396825395,8.3492063492063497,8.395348837209303,8.1317829457364343,8.1782945736434112,8.229007633587786,null,null,null,null,6.8925619834710741,6.1735537190082646,6.73109243697479,6.1749999999999998,null,null,null,null,7.1951219512195124,8.1065573770491799,null,7.8114754098360653,7.8571428571428568,7.9749999999999996,8.2083333333333339,8.1639344262295079,null,7.7,null,null,null,8.2357723577235777,8.258064516129032,8.2822580645161299,null,null,8,8.1393442622950811,null,null,null,null,null,null,null,null,null,null,null,null,8.0500000000000007,7.8016528925619832,7.9834710743801649,8.2396694214876032,8.25,7.833333333333333,7.9339622641509431,7.9223300970873787,7.961904761904762,null,null,8.9007633587786259,8.7404580152671763,8.8787878787878789,9.0149253731343286,8.8195488721804516,8.3760683760683765,8.0260869565217394,8.276190476190477,8.233009708737864,8.0128238929596041]
[1775,"Franquias - Supervisores","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2972972972972965,8.4220183486238529,null,8.5633802816901401,7.2185273159144892,7.9135514018691593,8.618823529411765,6.7359413202933984,8.5508274231678492,8.5083135391923985,7.9198113207547172,8.0661938534278956,8.2992874109263663,7.366028708133971,7.9280575539568341,8.2433734939759038,8.6073170731707318,7.1007556675062968,8.5837320574162685,8.5655339805825239,8.002433090024331,8.1599045346062056,8.2687651331719128,7.427884615384615,7.8444976076555024,7.9975247524752477,8.4420289855072461,7.0024570024570023,8.3617021276595747,8.5683453237410063,8.0554216867469872,8.1425178147268404,7.5250596658711215,8.3684210526315788,8.4323040380047498,7.0169082125603861,7.8995098039215685,8.0048780487804869,7.3480392156862742,7.1829268292682924,6.29126213592233,7.1102941176470589,6.6439024390243899,7.8934010152284264,8.1002444987775064,8.0938271604938272,7.6879606879606879,8.150485436893204,8.3293269230769234,8.3740831295843527,8.2292682926829261,8.2628992628992624,8.2317073170731714,8.3518072289156624,8.2262773722627731,8.4400977995110029,null,8.3819951338199505,8.3844282238442815,8.3181818181818183,null,null,null,8.4150485436893199,8.4098765432098759,8.3880597014925371,8.477722772277227,8.4605911330049253,8.4609571788413103,8.4853658536585375,8.4691358024691361,7.9282178217821784,7.8656716417910451,7.5682382133995034,7.4317617866004966,7.4348894348894348,7.3357843137254903,7.4975490196078427,8.0399002493765579,8.1386138613861387,null,8.2142857142857135,8.2616136919315402,8.2635467980295569,null,null,null,null,null,null,8.9416058394160576,8.8921568627450984,8.9659367396593677,9.0413625304136254,8.9708737864077666,null,null,null,null,8.0673454220406331]
[1776,"Franquias - Consultores","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1438596491228061,8.371024734982333,null,8.3427152317880786,7.1931150293870694,7.9693708609271523,8.5033112582781456,6.8346253229974163,8.382747068676716,8.5379426644182121,7.8657214345287736,8.1447587354409325,8.2194304857621443,7.2865546218487394,7.6610597140454164,8.0871404399323179,8.4877222692633367,7.0396475770925111,8.3169491525423727,8.5682403433476395,7.9518486672398971,8.1649746192893407,8.1835174171622764,7.3196930946291561,7.5686106346483708,7.9257045260461148,8.2610544217687067,7.0336581045172721,8.125,8.4311377245508989,7.9228813559322031,8.1468354430379755,7.3957805907172993,8.1863979848866499,8.2781954887218046,7.4925503943908849,7.986795774647887,8.0187500000000007,7.5244444444444447,7.351590106007067,6.83348095659876,7.3672014260249554,7.1618962432915918,7.8888888888888893,8.0658362989323837,8.0989304812834231,7.8330324909747295,8.0989304812834231,8.1362445414847162,8.2596830985915499,8.1487088156723058,8.1315555555555559,8.1072999120492533,8.3505696757230492,8.2347294938917983,8.333625218914186,null,8.17526690391459,8.1994727592267136,8.091228070175438,null,null,null,8.2539964476021321,8.3447653429602884,null,null,8.2140945584299736,8.2710027100270995,8.3131672597864767,8.4363799283154126,7.9138405132905589,7.7627272727272727,7.6645454545454541,7.4522522522522525,7.5072202166064983,7.3607878245299911,7.6486486486486482,8.0343270099367654,8.0143112701252228,null,8.0216606498194949,8.1242124212421238,8.1768402154398565,null,null,null,null,null,null,8.719750889679716,8.688057040998217,8.7453580901856771,8.8553682342502213,8.8035398230088493,null,null,null,null,8.0043699666776913]
[1777,"Lojas próprias - Supervisores","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3333333333333339,8.6666666666666661,null,8.065420560747663,6.7943925233644862,7.6915887850467293,8.4351851851851851,6.3867924528301883,8.4112149532710276,7.9252336448598131,7.7009345794392523,7.8598130841121492,8.0092592592592595,6.962616822429907,7.990654205607477,8.0648148148148149,8.433962264150944,6.8737864077669899,8.4519230769230766,8,7.7549019607843137,8.0095238095238095,7.990654205607477,6.9528301886792452,7.9351851851851851,7.8037383177570092,8.0377358490566042,6.4905660377358494,7.9904761904761905,7.9433962264150946,7.8285714285714283,7.9150943396226419,7.3148148148148149,7.8888888888888893,8.2222222222222214,7.0784313725490193,7.7745098039215685,7.4851485148514856,7.1683168316831685,6.5048543689320386,5.3203883495145634,6.3039215686274508,6.0495049504950495,7.3838383838383841,7.73,7.326732673267327,7.0980392156862742,7.5490196078431371,7.6730769230769234,7.9047619047619051,7.8446601941747574,8.0194174757281562,7.716981132075472,7.883495145631068,7.8301886792452828,7.9711538461538458,null,8.019047619047619,7.7075471698113205,7.5333333333333332,null,null,null,8.3301886792452837,8.4455445544554451,8.3333333333333339,8.2718446601941746,8.233009708737864,8.25,8.2476190476190467,8.2857142857142865,8.0098039215686274,7.865384615384615,7.6826923076923075,7.1262135922330101,7.4811320754716979,7.1714285714285717,7.4368932038834954,7.7238095238095239,8,null,7.9047619047619051,7.9528301886792452,8.1067961165048548,null,null,null,null,8.1515151515151523,7.9191919191919196,9,8.2524271844660202,8.490384615384615,8.7333333333333325,8.4285714285714288,null,null,null,null,7.7617173082166957]
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[1801,"Franquias S-SE-CO - Sudoeste","2021-10-25",6.8055555555555554,7.2428571428571429,7.6865671641791042,7.8194444444444446,7.867647058823529,7.1428571428571432,7.76,7.676056338028169,7.1764705882352944,7.5342465753424657,7.666666666666667,7.6438356164383565,7.7763157894736841,7.2028985507246377,7.211267605633803,7.2307692307692308,7.8388888888888886,8.02247191011236,7.1014492753623184,8.2155361050328235,7.1254162042175357,7.7744774477447747,8.4547461368653423,6.8223981900452486,8.1618625277161865,8.3433667781493863,7.7552602436323363,7.9116022099447516,8.0300668151447656,7.2427293064876954,7.6499442586399109,7.9026845637583891,8.3751399776035829,7.0367816091954021,8.1273743016759781,8.3977272727272734,7.8246013667425967,8.0089686098654713,7.9774011299435026,7.2857142857142856,7.553793884484711,7.6867196367763908,8.1842696629213485,6.9593967517401394,7.8998887652947722,8.2505643340857784,7.8219484882418815,8.0143964562569217,7.3255555555555558,8.0100334448160542,8.0488346281908996,7.2443559096945549,7.8680000000000003,7.8840970350404316,7.3378196500672948,6.9871495327102799,6.3563892145369287,6.961313012895662,6.6103896103896105,7.6993103448275866,7.9103078982597053,7.9048913043478262,7.5969945355191255,7.7643610785463073,7.9446366782006921,8.1479999999999997,7.8724911452184179,7.8507109004739339,7.8764705882352946,8.1344148319814593,7.9663182346109176,8.1420982735723779,6.5333333333333332,8.0907859078590789,8.042440318302388,7.968211920529801,7.7818181818181822,7.9090909090909092,7.8636363636363633,8.1233243967828415,8.2141882673942703,8.0066889632107028,8.0668896321070243,8.0852503382949941,8.1155433287482808,8.2048517520215629,8.2987721691678029,7.7128987517337029,7.5806896551724137,7.4019204389574762,7.2540760869565215,7.3088435374149663,7.1424694708276801,7.3986394557823125,7.8983516483516487,7.8163507109004735,7.2727272727272725,7.8738095238095234,7.9219858156028371,7.9480519480519485,7.0588235294117645,7.1980198019801982,7.4660194174757279,7.53,null,null,8.5626450116009281,8.5221962616822431,8.6152073732718897,8.7471264367816097,8.6124567474048437,7.6074766355140184,7.3113207547169807,7.2621359223300974,7.0792079207920793,7.7142306924358222,7.3115361872565519]
[1802,"Franquias S-SE-CO - Centro-Oeste","2021-10-25",8.6666666666666661,8.2857142857142865,8.2857142857142865,7.7142857142857144,8,7.833333333333333,8,8,8,8.4,8.3333333333333339,8.3333333333333339,8.6666666666666661,8.5,8.25,8.5,7.708333333333333,8.08,7.8,8.2857142857142865,7.2714285714285714,8.126760563380282,8.183098591549296,6.6,8.71830985915493,7.871428571428571,7.929577464788732,7.676056338028169,8.0571428571428569,6.7142857142857144,7.394366197183099,8.2857142857142865,8.2058823529411757,6.6268656716417906,8.3857142857142861,7.867647058823529,8.0588235294117645,7.619718309859155,7.943661971830986,6.8428571428571425,7.371428571428571,7.955223880597015,7.8857142857142861,6.7794117647058822,8.2285714285714278,8.1212121212121211,7.6571428571428575,7.9142857142857146,7.044776119402985,8.056338028169014,8.0985915492957741,7.4827586206896548,8.1578947368421044,7.9482758620689653,7.5714285714285712,7.5151515151515156,6.6119402985074629,7.2835820895522385,7.1641791044776122,7.833333333333333,7.7586206896551726,7.9137931034482758,7.5272727272727273,7.9384615384615387,7.828125,8,7.8615384615384611,7.8125,7.71875,8.3076923076923084,8.2461538461538453,7.9821428571428568,7.125,8.0181818181818176,8.0909090909090917,8.1428571428571423,8.6666666666666661,8.7777777777777786,8.6666666666666661,7.9629629629629628,8.0740740740740744,7.8947368421052628,7.85,7.9245283018867925,8.134615384615385,8.134615384615385,8.3396226415094343,7.8979591836734695,7.9,7.795918367346939,7.3018867924528301,7.4444444444444446,7.2592592592592595,7.5660377358490569,7.6851851851851851,7.8524590163934427,8.6666666666666661,8,8.0952380952380949,8.0819672131147549,8.2857142857142865,7.8571428571428568,8.5,8.2857142857142865,null,null,8.7166666666666668,8.5714285714285712,8.7619047619047628,8.758064516129032,8.7460317460317452,8.625,8,8.5714285714285712,8.5714285714285712,7.9618499180029021,8.4434335443037973]
[1803,"Lojas Próprias N-NE-CO - Norte","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8,9,null,7.3,7.1,6.8,8,6,8.3333333333333339,8.4,7.2,6.7,7.5,7,7.4444444444444446,7.6,8.1,6,8.25,7.625,7.2,7,8,6.666666666666667,7,7,7,4.5999999999999996,8.4444444444444446,7.6,7,6.5,7.2,7.4,7.9,6.7777777777777777,7.8,7.2,6.2,7,4.7,6.4,6.5,6.5,7.2,6.9,6.4,7.1,7.4,8,7.3,7.4,7.2,7.7,7.5,7.3,null,7.9,7.4,6.9,null,null,null,8.1,8.1,7.75,7.25,8.1,7.6,8.1,8,6.7,6.7,6.9,7.4,7.6,7.1,7.6,7.2,7.8,null,7.3,7.7,7.7,null,null,null,null,7.8,7.5,null,8.5,8.125,8.25,7.875,null,null,null,null,7.3402247998612031]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8095238095238093,6.9047619047619051,7.666666666666667,7.9508196721311473,6.8688524590163933,8.4761904761904763,8.7619047619047628,7.65,7.9841269841269842,8.1111111111111107,7.412698412698413,7.580645161290323,7.709677419354839,8.1833333333333336,6.95,8.431034482758621,8.6031746031746028,7.7333333333333334,8.101694915254237,7.9661016949152543,7.5081967213114753,7.7049180327868854,7.629032258064516,7.564516129032258,6.7704918032786887,8.1475409836065573,8.4444444444444446,7.596774193548387,7.9672131147540988,7.4262295081967213,8.2063492063492056,8.2539682539682548,7.3090909090909095,8.2181818181818187,7.872727272727273,7.9454545454545453,7.4363636363636365,5.9423076923076925,6.7636363636363637,6.709090909090909,7.68,8.0370370370370363,8.0545454545454547,7.709090909090909,7.9629629629629628,7.6296296296296298,8.3333333333333339,8.2777777777777786,8.2307692307692299,7.9821428571428568,8.5283018867924536,8.0545454545454547,8.3214285714285712,null,8.6296296296296298,8.5357142857142865,8.25,null,null,null,8.6428571428571423,8.8000000000000007,8.85,8.7142857142857135,8.5272727272727273,8.6,8.6964285714285712,8.8000000000000007,8.0909090909090917,8.0535714285714288,8,7.7547169811320753,7.7037037037037033,7.5,7.8148148148148149,7.5892857142857144,8.1698113207547163,null,8.0535714285714288,8.327272727272728,8.4,null,null,null,null,8.1730769230769234,7.9807692307692308,8.75,8.7857142857142865,9.0892857142857135,9.125,8.9285714285714288,null,null,null,null,8.0016985706870969]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5,8.5,null,7.6578947368421053,6.3684210526315788,7.6315789473684212,8.3947368421052637,6.5526315789473681,7.8421052631578947,8.026315789473685,7.5789473684210522,7.2777777777777777,7.5945945945945947,7.0540540540540544,7.9473684210526319,8,7.9736842105263159,6.8684210526315788,7.9729729729729728,8.3157894736842106,7.8055555555555554,7.2162162162162158,7.4736842105263159,7.2222222222222223,7.7297297297297298,7.666666666666667,7.7837837837837842,6.4,7.756756756756757,8.3157894736842106,7.7105263157894735,7.0789473684210522,7.3157894736842106,7.7894736842105265,7.9736842105263159,7.2285714285714286,8.0857142857142854,7.6571428571428575,7,6.1944444444444446,5.4722222222222223,6.25,6,6.8857142857142861,7.1111111111111107,6.8888888888888893,6.5428571428571427,7.416666666666667,7.666666666666667,8.0277777777777786,8.1999999999999993,8.0571428571428569,7.8888888888888893,8.1666666666666661,7.7777777777777777,8.0277777777777786,null,8.0810810810810807,7.3783783783783781,7.5405405405405403,null,null,null,8.5,8.3714285714285719,7.9333333333333336,8,8.4411764705882355,8,8.742857142857142,8.6571428571428566,8.0571428571428569,7.8888888888888893,7.8571428571428568,7.5294117647058822,7.8571428571428568,7.3055555555555554,7.5882352941176467,8,7.9411764705882355,null,8.257142857142858,8.0285714285714285,8.117647058823529,null,null,null,null,7.9428571428571431,7.8857142857142861,10,8.25,8.8888888888888893,8.9444444444444446,8.3888888888888893,null,null,null,null,7.7226177542823073]
[1806,"Lojas Próprias S-SE - Sul","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1509433962264151,6.9811320754716979,7.9056603773584904,8.6981132075471699,6.1730769230769234,8.25,8.3076923076923084,7.5849056603773581,8.3207547169811313,8.2884615384615383,7.2075471698113205,7.9423076923076925,8.0754716981132084,8.6470588235294112,6.4901960784313726,8.2692307692307701,8.634615384615385,7.75,8.2884615384615383,8.3584905660377355,7.3018867924528301,7.784313725490196,7.6888888888888891,8.34,6.5686274509803919,7.9807692307692308,8.408163265306122,7.9038461538461542,8.2549019607843146,7.1923076923076925,7.75,8.2641509433962259,7.4444444444444446,8.0222222222222221,7.7045454545454541,7.0227272727272725,6.4,5.7555555555555555,6.2727272727272725,6.177777777777778,7.8,7.7727272727272725,7.6222222222222218,7.4888888888888889,8.0444444444444443,8.0227272727272734,8.204545454545455,8.204545454545455,8.1818181818181817,8.0227272727272734,8.3488372093023262,8.204545454545455,8.3181818181818183,null,8.1363636363636367,8.0222222222222221,7.5111111111111111,null,null,null,8.7777777777777786,8.7777777777777786,8.6666666666666661,8.6666666666666661,8.4318181818181817,8.7142857142857135,8.5111111111111111,8.6888888888888882,7.8636363636363633,7.8,7.5227272727272725,7.1590909090909092,7.558139534883721,7.3555555555555552,7.3555555555555552,8.0444444444444443,8.1111111111111107,null,8.1777777777777771,8.1777777777777771,8.2888888888888896,null,null,null,null,8.5681818181818183,8.295454545454545,8,8.6590909090909083,8.6363636363636367,9.1363636363636367,8.6444444444444439,null,null,null,null,7.9049362364162503]
[1807,"Lojas Próprias S-SE - Sudoeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1111111111111107,8.3333333333333339,null,8.2119565217391308,6.8852459016393439,7.6270270270270268,8.301075268817204,6.9344262295081966,8.2918918918918916,8.4731182795698921,7.596774193548387,7.8216216216216212,7.9562841530054644,6.7621621621621619,7.6448087431693992,7.9392265193370166,8.4371584699453557,6.9382022471910112,8.2857142857142865,8.4184782608695645,7.7252747252747254,7.9285714285714288,8.0333333333333332,6.7934782608695654,7.697802197802198,7.6983240223463687,8.0110497237569067,6.882022471910112,7.8076923076923075,8.1813186813186807,7.6460674157303368,7.8633879781420761,6.9615384615384617,8,8.0765027322404368,7.4142011834319526,7.8502994011976046,7.6543209876543212,7.4285714285714288,6.5917159763313613,5.9058823529411768,6.5928143712574849,6.5843373493975905,7.6296296296296298,7.8095238095238093,7.6626506024096388,7.3772455089820363,7.9520958083832332,7.6184971098265892,7.9767441860465116,7.7543859649122808,7.7514792899408285,7.8214285714285712,8.0287356321839081,7.8779069767441863,8.1058823529411761,null,8.0350877192982448,7.8857142857142861,7.8678160919540234,null,null,null,8.2528735632183903,8.3550295857988157,8.1875,8.125,8.2965116279069768,8.2544378698224854,8.2383720930232567,8.3625730994152043,7.8698224852071004,7.75,7.5823529411764703,7.2215568862275452,7.276470588235294,7.1812865497076022,7.3779069767441863,7.6358381502890174,7.8362573099415203,null,7.7738095238095237,7.8908045977011492,8.0348837209302317,null,null,null,null,8.1096774193548384,7.865384615384615,9.6,8.3157894736842106,8.4161849710982661,8.6220930232558146,8.5344827586206904,null,null,null,null,7.7920169325111939]
[1808,"Área - Comercial","2021-10-25",null,null,null,null,null,null,null,null,null,null,7.8157894736842106,null,null,7.5555555555555554,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2171799027552677,8.1960470085470085,null,8.0432692307692299,8.1291866028708135,8.1483253588516753,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0150504475762521]
[1809,"Área - CRM","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.168686379059622,6.4861583292860612,7.1202346041055717,6.8463796477495107,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.9053647400501914]
[1810,"Área - Expansão Franquia","2021-10-25",7.1696428571428568,7.6434782608695651,7.9818181818181815,7.9743589743589745,7.8571428571428568,7.3423423423423424,7.8770491803278686,7.7391304347826084,7.4545454545454541,null,null,7.8086956521739133,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.6848204195504621]
[1811,"Área - Franquias","2021-10-25",null,null,null,null,null,null,null,null,null,7.6302521008403366,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0211198428290764,7.5441176470588234,8.0300492610837431,8.1193737769080236,8.173764072442486,null,null,null,null,null,null,8.7711048158640228,8.673300970873786,8.7691566265060246,8.8870656370656373,8.7786333012512028,7.9601990049751246,7.5929648241206031,7.7089947089947088,7.586021505376344,8.1497412064126635,7.7120450108666949]
[1812,"Área - Marketing","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4298245614035086,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0677233429394821,8.253627082213864,8.0657574281539208,8.0591397849462361,8.0416263310745411,8.2914258188824661,8.1610576923076916,8.3240492769148364,6.9901477832512313,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9684379102087775]
[1813,"Área - Produtos","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3354574419663177,7.1580645161290324,7.8875739644970411,8.5326037391700869,6.8626710712600287,8.3836246550137989,8.4716459197787,7.8693259972489686,8.0618982118294369,8.1912240184757508,7.30452865064695,7.7621247113163969,8.0863109048723896,8.5186567164179099,7.0708433734939762,8.3530783582089558,8.5232503522780654,7.95947219604147,8.1115760111576005,8.1708001871782869,7.3445535296867694,7.6894613583138174,7.9007561436672971,8.2761682242990648,7.012042389210019,8.1209453197404997,8.4145999064108565,7.9346710219318712,8.1018518518518512,7.4298286243631315,8.1695150115473449,8.2527522935779825,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9456836459869269]
[1814,"Área - SAF","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9131637168141591,7.7908640616400664,7.6415198237885464,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.7818492007475903]
[1815,"Área - T&D","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.5897435897435894,7.6074766355140184,8.1862745098039209,8.3861386138613856,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3179128563743951,8.3836891078270384,8.2350427350427342,8.3181818181818183,8.2942453854505978,8.3224917309812572,8.3677105831533485,8.4556341861731088,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2053784793422686]
[1816,"Área - TI","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,7.975806451612903,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.365096359743041,7.9639008620689653,7.9602396514161224,7.4601626016260161,null,null,null,null,7.8311036789297654,8.0189701897018963,8.0152256661228929,7.7142857142857144,7.984892787524366,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8289683963031678]
[1829,"Área - Financeiro","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.7608695652173916,7.7771739130434785,8.1587837837837842,7.9393939393939394,null,null,null,null,null,null,null,null,null,7.9090553003596487]
[1830,"Área - Mesa","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.42943437671609,7.4838533114395185,7.34020618556701,7.585924713584288,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4598546468267264]
[1831,"Área - Comissionamento","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4578947368421051,7.5454545454545459,null,null,null,null,null,null,null,null,null,null,null,null,null,7.5016746411483251]
[1817,"Todos - Menos de 1 ano","2021-10-25",7.666666666666667,8.4499999999999993,8.3529411764705888,8.8235294117647065,8.625,8.235294117647058,8.15,8.4210526315789469,7.7894736842105265,7.3684210526315788,8.2222222222222214,8.1764705882352935,7.8,7.8947368421052628,8.0952380952380949,7.9523809523809526,8.2116788321167888,8.4444444444444446,7.3684210526315788,8.4020618556701034,7.4764397905759159,8.0307692307692307,8.6410256410256405,7.2105263157894735,8.463917525773196,8.5773195876288657,8.0673575129533681,8.2849740932642479,8.4352331606217614,7.5876288659793811,8.0362694300518136,8.3333333333333339,8.59375,7.4946808510638299,8.5544041450777204,8.6613756613756614,8.2513089005235596,8.31958762886598,8.3769633507853403,7.6217616580310885,7.9893617021276597,8.1,8.347150259067357,7.5502645502645507,8.3419689119170979,8.5625,8.2303664921465973,8.3072916666666661,7.7487179487179487,8.2135416666666661,8.3538461538461544,7.418181818181818,8.0975609756097562,8.1180124223602483,7.5214723926380369,7.4491978609625669,6.650537634408602,7.3206521739130439,7.117647058823529,8.0687499999999996,8.1585365853658534,8.2012195121951219,7.8597560975609753,8.0957446808510642,8.2239583333333339,8.3757575757575751,8.236559139784946,8.1099476439790568,8.1578947368421044,8.4921465968586389,8.4635416666666661,8.4464285714285712,7.0434782608695654,8.3475609756097562,8.331325301204819,8.2440476190476186,8.0833333333333339,8.0833333333333339,8.5833333333333339,8.3132530120481931,8.5060975609756095,8.2622950819672134,8.2295081967213122,8.3292682926829276,8.3170731707317067,8.3493975903614466,8.4457831325301207,7.8834355828220861,7.71875,7.6707317073170733,7.4,7.4216867469879517,7.2638036809815949,7.4787878787878785,8.037974683544304,8.0382513661202193,7.6363636363636367,8.0382513661202193,8.28042328042328,8.2606382978723403,7.7272727272727275,7.6190476190476186,7.9,8.0476190476190474,null,null,8.7340425531914896,8.6719576719576725,8.7142857142857135,8.7819148936170208,8.6808510638297864,7.833333333333333,7.625,7.3181818181818183,7.3636363636363633,8.0748087680260792]
[1818,"Todos - De 1 a 3 anos","2021-10-25",6.3571428571428568,7.384615384615385,7.8461538461538458,8.0714285714285712,7.3076923076923075,6.25,7.6428571428571432,7.4285714285714288,7.0714285714285712,6.0769230769230766,7.0769230769230766,7,7.2857142857142856,7.4285714285714288,6.416666666666667,7.166666666666667,8.5569620253164551,8.6973684210526319,7.2142857142857144,8.567901234567902,7.4187500000000002,8.2345679012345681,8.7937499999999993,7.4078947368421053,8.625,8.4423076923076916,8.2955974842767297,8.6049382716049383,8.6645569620253173,8.0822784810126578,8.2784810126582276,8.2229299363057322,8.8789808917197455,7.5629139072847682,8.5723270440251564,8.6322580645161295,8.3910256410256405,8.6392405063291147,8.6838709677419352,8.3311688311688314,8.3441558441558445,8.2215189873417724,8.566037735849056,7.3612903225806452,8.5253164556962027,8.7515923566878975,8.3164556962025316,8.5471698113207548,8.2012578616352201,8.6024844720496887,8.5796178343949041,7.984375,8.4724409448818889,8.4803149606299204,7.92741935483871,7.7763157894736841,6.9605263157894735,7.6066666666666665,7.4315068493150687,8.3333333333333339,8.6062992125984259,8.5440000000000005,8.2741935483870961,8.3466666666666658,8.359477124183007,8.484375,8.4078947368421044,8.4238410596026494,8.3701298701298708,8.5935483870967744,8.4444444444444446,8.7086614173228352,6.625,8.3730158730158735,8.476923076923077,8.4615384615384617,8.0833333333333339,8.3333333333333339,8.125,8.78125,8.8373983739837403,8.4838709677419359,8.370967741935484,8.5511811023622055,8.6062992125984259,8.707692307692307,8.8661417322834648,8.48,8.2959999999999994,8.1463414634146343,7.9024390243902438,7.8740157480314963,7.775193798449612,8.0307692307692307,8.2713178294573648,8.3445945945945947,7.375,8.32,8.331125827814569,8.4797297297297298,6.8181818181818183,7.3181818181818183,8.0869565217391308,7.9565217391304346,null,null,9.0261437908496731,8.9867549668874176,9.0131578947368425,9.1788079470198678,8.9342105263157894,7.583333333333333,7.5,7.3043478260869561,7.1739130434782608,8.0876018835543846]
[1819,"Todos - De 3 anos ou mais de help","2021-10-25",7.2,7.4878048780487809,7.9249999999999998,7.7906976744186043,7.7951807228915664,7.3170731707317076,7.8522727272727275,7.6341463414634143,7.4415584415584419,7.9195402298850572,7.8433734939759034,7.8588235294117643,8.1222222222222218,7.5,7.6309523809523814,7.5810810810810807,8.015625,8.2227979274611407,7.4814814814814818,8.3079847908745244,7.1017042330951075,7.8418478260869566,8.498367791077257,6.7788407428249862,8.3538461538461544,8.4628916987355698,7.811372334609076,7.9901423877327495,8.1240352811466376,7.2064017660044151,7.6879823594266812,8.0481727574750828,8.4791086350974929,6.9821428571428568,8.3119419642857135,8.4991596638655462,7.8901408450704222,8.0428015564202333,8.1044109436069238,7.2299107142857144,7.6017847183491352,7.8506787330316739,8.2427293064876963,6.9220554272517321,8.0619811842833418,8.3691275167785228,7.8695652173913047,8.0409065782200102,7.3274238227146817,8.1263796909492267,8.213894967177243,7.3092063492063488,7.9086261980830672,7.9011627906976747,7.4165596919127088,7.0846867749419955,6.4264962231260894,7.05607476635514,6.7668030391583871,7.7650562541363337,7.9562419562419562,7.9529032258064518,7.6536712150747235,7.9410735122520419,8.0247553252734605,8.2219387755102034,8.0169096209912531,8.02112676056338,7.9994192799070847,8.2421965317919081,8.1025936599423627,8.2798982188295174,7.0384615384615383,8.1909032671364503,8.158629441624365,8.0486725663716818,8.03125,8.1055900621118013,8.0869565217391308,8.2805111821086257,8.3344155844155843,8.2055267702936092,8.3218588640275382,8.2695035460992905,8.2994090610636899,8.3412596401028285,8.4229274611398957,7.8697368421052634,7.757180156657963,7.5977763243950296,7.3946510110893673,7.4582790091264668,7.3120567375886525,7.5598179453836147,7.9487345879299154,7.9912023460410557,7.556962025316456,8.003535651149086,8.0827464788732399,8.1376684241359101,7.5136986301369859,7.5694444444444446,7.6879432624113475,7.7071428571428573,8.1587837837837842,7.9393939393939394,8.7485955056179776,8.6459302325581397,8.7537485582468282,8.8730525100980966,8.7756041426927496,8.0392156862745097,7.6026490066225163,7.833333333333333,7.6879432624113475,7.8668977885305278]
[1820,"Franqueados + Gestores - Até 1 ano","2021-10-25",7.666666666666667,8.4499999999999993,8.3529411764705888,8.8235294117647065,8.625,8.235294117647058,8.15,8.4210526315789469,7.7894736842105265,7.3684210526315788,8.2222222222222214,8.1764705882352935,7.8,7.8947368421052628,8.0952380952380949,7.9523809523809526,null,null,7.3684210526315788,8.125,7.48,7.96,8.52,7.1739130434782608,8.4166666666666661,8.0399999999999991,8.0416666666666661,7.5454545454545459,8.0416666666666661,7.88,7.92,8.08,8.4,7.9130434782608692,8.3913043478260878,8.3478260869565215,8.3913043478260878,8,8.2608695652173907,7.958333333333333,7.916666666666667,7.75,8.24,7.625,8.25,8.2083333333333339,8.4583333333333339,8.4347826086956523,8.2799999999999994,8.08,8.1199999999999992,null,null,null,null,6.958333333333333,6.0434782608695654,6.625,6.708333333333333,null,null,null,null,7.208333333333333,7.875,null,8.0869565217391308,7.708333333333333,7.791666666666667,8.125,8.0833333333333339,null,7.0434782608695654,null,null,null,8.0833333333333339,8.0833333333333339,8.5833333333333339,null,null,7.666666666666667,7.7142857142857144,null,null,null,null,null,null,null,null,null,null,null,null,7.95,7.6363636363636367,7.6818181818181817,7.958333333333333,7.958333333333333,7.7272727272727275,7.6190476190476186,7.9,8.0476190476190474,null,null,8.5,8.3333333333333339,8.5,8.5,8.4166666666666661,7.833333333333333,7.625,7.3181818181818183,7.3636363636363633,7.9408708141966251,7.5310941695435361]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2021-10-25",6.3571428571428568,7.384615384615385,7.8461538461538458,8.0714285714285712,7.3076923076923075,6.25,7.6428571428571432,7.4285714285714288,7.0714285714285712,6.0769230769230766,7.0769230769230766,7,7.2857142857142856,7.4285714285714288,6.416666666666667,7.166666666666667,null,null,7.2142857142857144,8.3333333333333339,7.1739130434782608,7.75,9,7.791666666666667,8.2173913043478262,7.666666666666667,8.625,8.4583333333333339,8.3913043478260878,7.7727272727272725,7.875,7.8695652173913047,9.1818181818181817,7.4090909090909092,8.1739130434782616,8.0434782608695645,8.2272727272727266,8.4090909090909083,8.4285714285714288,8,7.8260869565217392,7.5909090909090908,8.3636363636363633,6.9565217391304346,7.7391304347826084,8.2173913043478262,7.9545454545454541,8.304347826086957,8.0434782608695645,8.1304347826086953,7.7391304347826084,null,null,null,null,7,6.083333333333333,6.75,6.375,null,null,null,null,7.291666666666667,7.5909090909090908,null,7.25,7.4347826086956523,7.541666666666667,7.916666666666667,7.458333333333333,null,6.625,null,null,null,8.0833333333333339,8.3333333333333339,8.125,null,null,7.8695652173913047,7.7826086956521738,null,null,null,null,null,null,null,null,null,null,null,null,8.1304347826086953,7.375,8.0434782608695645,7.875,7.9130434782608692,6.8181818181818183,7.3181818181818183,8.0869565217391308,7.9565217391304346,null,null,8.5833333333333339,8.4583333333333339,8.4347826086956523,8.625,8.0833333333333339,7.583333333333333,7.5,7.3043478260869561,7.1739130434782608,7.6621197450305285,7.3871881306182345]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2021-10-25",7.2,7.4878048780487809,7.9249999999999998,7.7906976744186043,7.7951807228915664,7.3170731707317076,7.8522727272727275,7.6341463414634143,7.4415584415584419,7.9195402298850572,7.8433734939759034,7.8588235294117643,8.1222222222222218,7.5,7.6309523809523814,7.5810810810810807,null,null,7.4814814814814818,8.341317365269461,7.3435582822085887,7.7239263803680984,8.9512195121951219,7.4716981132075473,8.2147239263803673,8.1280487804878057,8.220858895705522,7.9263803680981599,8.1392405063291147,7.8136645962732922,8.1445783132530121,8.0722891566265051,8.7743902439024382,7.5308641975308639,8.2085889570552144,8.329192546583851,8.3006134969325149,8,8.1219512195121943,7.7777777777777777,8.0920245398773005,8.0368098159509209,8.6829268292682933,7.4683544303797467,7.9509202453987733,8.283950617283951,8.1975308641975317,8.1999999999999993,7.8536585365853657,8,7.9820359281437128,null,null,null,null,6.8544303797468356,5.9936708860759493,6.6794871794871797,5.9490445859872612,null,null,null,null,7.1772151898734178,7.7658227848101262,null,7.4213836477987423,7.4394904458598727,7.5350318471337578,8.0448717948717956,8.037974683544304,null,7.0384615384615383,null,null,null,8.03125,8.1055900621118013,8.0869565217391308,null,null,7.9025974025974026,8.0915032679738559,null,null,null,null,null,null,null,null,null,null,null,null,7.9177215189873413,7.556962025316456,7.8789808917197455,7.9872611464968148,8.0749999999999993,7.5136986301369859,7.5694444444444446,7.6879432624113475,7.7071428571428573,null,null,8.7108433734939759,8.5508982035928138,8.8284023668639051,8.9588235294117649,8.6568047337278102,8.0392156862745097,7.6026490066225163,7.833333333333333,7.6879432624113475,7.8261269056274907,7.7892920926635423]
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[1772,"Lojas próprias","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.158682634730539,null,8.5394736842105257,7.6395864106351548,8.2416302765647735,8.8739130434782609,7.5532846715328468,8.8431085043988276,8.3422222222222224,8.5518248175182485,8.5102339181286553,8.7452692867540023,8.0970588235294123,8.5871833084947831,8.567448680351907,8.9369501466275665,7.7110778443113777,8.7967359050445104,8.5646359583952449,8.5609022556390979,8.5373352855051241,8.7411242603550292,8.1460176991150437,8.5266272189349106,8.2503816793893137,8.5322580645161299,7.6499261447562779,8.4860088365243005,8.4386227544910177,8.4985119047619051,8.6067746686303384,null,8.5357664233576642,8.4801762114537453,7.4310850439882694,8.0583090379008748,8.2724594992636238,null,null,6.8588410104011883,6.7633136094674553,7.2029850746268655,7.9345238095238093,8.0370370370370363,8.0103857566765573,7.6887218045112782,8.1451612903225801,8.4925595238095237,8.6617647058823533,null,8.4020926756352772,8.4666666666666668,8.606194690265486,8.6070901033973417,8.5267062314540052,null,8.4874074074074066,null,null,null,8.4771723122238587,8.5447870778267259,8.418181818181818,8.5922131147540988,null,null,8.3469721767594116,8.444991789819376,8.557377049180328,8.6119402985074629,8.1419753086419746,8.0015151515151519,7.8232628398791544,null,7.8582434514637907,7.5955555555555554,7.65,null,null,7.0376766091051808,7.5455974842767297,6.274285714285714,7.1980830670926519,null,null,null,null,null,null,null,8.7914831130690168,8.924667651403249,9.0206489675516224,8.883652430044183,null,null,null,null,8.2384606583020652]
[1773,"Franquias - Franqueados","2020-10-25",7.8,8.2368421052631575,8.4499999999999993,7.55,7.5428571428571427,7.1,7.4358974358974361,7.5405405405405403,7.1282051282051286,8.463414634146341,7.45,8.6944444444444446,8.6999999999999993,7.3947368421052628,8.5,7.9230769230769234,null,null,7.5277777777777777,8.4938271604938276,8.1851851851851851,8.5696202531645564,9.0740740740740744,7.8493150684931505,8.9746835443037973,7.2,8.4625000000000004,8.4499999999999993,8.6125000000000007,7.7236842105263159,8.7820512820512828,8.65,9.0374999999999996,7.7297297297297298,8.8571428571428577,7.9367088607594933,8.6666666666666661,8.5316455696202524,8.7435897435897427,7.6624999999999996,8.6419753086419746,8.2151898734177209,8.9012345679012341,7.0649350649350646,8.4430379746835449,7.5185185185185182,8.4556962025316462,8.5,null,7.924050632911392,8.0256410256410255,6.5,7.6375000000000002,8.0506329113924053,null,null,6.7249999999999996,6.8571428571428568,6.8441558441558445,7.9749999999999996,8.1624999999999996,7.9746835443037973,7.4615384615384617,7.9102564102564106,7.9,8.2874999999999996,null,7.7750000000000004,7.95,8.4499999999999993,8.4683544303797476,8.2405063291139236,6.283950617283951,8.3625000000000007,8.5641025641025639,8.5189873417721511,8.6623376623376629,8.3086419753086425,8.4074074074074066,8.4,8.56,null,null,8.2972972972972965,8.2602739726027394,8.5569620253164551,8.6962025316455698,7.9473684210526319,7.962025316455696,7.6794871794871797,null,7.9367088607594933,7.883116883116883,7.5949367088607591,7.9753086419753085,8.0123456790123448,7.9506172839506171,8.5949367088607591,8.2592592592592595,8.6666666666666661,null,7.0625,8.7088607594936711,7.8875000000000002,8.0625,null,9.0370370370370363,8.7874999999999996,9.0124999999999993,9.0625,8.6999999999999993,8.432098765432098,null,8.6419753086419746,8.8271604938271597,8.1185402509599705,8.650331554261685]
[1774,"Franquias - Gestores de Negócios","2020-10-25",7.5714285714285712,8.4242424242424239,8.5294117647058822,7.8484848484848486,8,7.3636363636363633,7.53125,7.666666666666667,7.068965517241379,8.6764705882352935,8.0909090909090917,8.0882352941176467,8.4411764705882355,7.967741935483871,9.3333333333333339,9,null,null,7.6875,8.6296296296296298,7.7777777777777777,8.4259259259259256,8.8703703703703702,7.4259259259259256,8.8269230769230766,8.4528301886792452,8.5094339622641506,8.5769230769230766,8.4038461538461533,7.8301886792452828,8.6481481481481488,8.6037735849056602,9,7.716981132075472,8.7692307692307701,8.4905660377358494,8.4074074074074066,8.7407407407407405,8.415094339622641,7.84,8.4716981132075464,8.235294117647058,8.6415094339622645,7.4150943396226419,8.2641509433962259,8.3584905660377355,8.4230769230769234,8.6111111111111107,null,7.8,8.0370370370370363,6.3773584905660377,7.2692307692307692,8.0384615384615383,null,null,6.2884615384615383,6.0943396226415096,6.2307692307692308,7.3773584905660377,7.75,7.6226415094339623,7.1960784313725492,7.4905660377358494,8.2115384615384617,8.115384615384615,null,8,8.5192307692307701,8.5192307692307701,8.384615384615385,8.24,6.7719298245614032,8.5192307692307701,8.2280701754385959,7.8771929824561404,7.9824561403508776,8.7058823529411757,8.5576923076923084,8.3589743589743595,8.5384615384615383,null,null,8.42,8.4489795918367339,8.1568627450980387,8.3888888888888893,7.9245283018867925,7.666666666666667,7.3818181818181818,null,7.5192307692307692,7.4285714285714288,7.4117647058823533,7.5438596491228074,8.0877192982456148,7.4912280701754383,8.117647058823529,7.6315789473684212,7.8301886792452828,null,null,null,null,null,null,8.9122807017543852,8.7358490566037741,9.0566037735849054,9.2115384615384617,8.8490566037735849,7.4385964912280702,null,7.4035087719298245,7.1403508771929829,8.0666952613181575,7.3169386347965979]
[1775,"Franquias - Supervisores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3934426229508201,null,8.9573333333333327,8.0938337801608586,8.5702917771883289,9.0505319148936163,7.636604774535809,9.0978835978835981,8.5978552278820377,8.5186170212765955,8.5013192612137196,8.7718832891246681,8.14247311827957,8.6912568306010929,8.8637602179836517,9.112903225806452,7.8113207547169807,9.0610079575596814,8.7289972899729005,8.5786666666666669,8.4853333333333332,8.75,8.3008130081300813,8.6185286103542236,8.4617486338797807,8.8509485094850948,7.671159029649596,8.7324324324324323,8.7123655913978499,8.5442359249329751,8.6310160427807485,null,8.6010638297872344,8.5935828877005349,7.0213903743315509,8.1021505376344081,8.3468834688346885,null,null,6.9918256130790191,6.8140161725067383,7.307901907356948,8.0054347826086953,8.3314763231197766,8.357923497267759,8.0754716981132084,8.2635869565217384,8.5768194070080863,8.7553763440860219,null,8.435483870967742,8.5415549597855236,8.7595628415300553,8.7983870967741939,8.6950549450549453,null,8.844086021505376,7.8826979472140764,7.8152492668621703,7.3255131964809381,8.9544235924932973,8.9413333333333327,8.7360000000000007,8.7836734693877556,null,null,8.6726190476190474,8.841317365269461,8.6195652173913047,8.7711171662125338,8.5111111111111111,8.4363143631436319,8.1468144044321331,null,8.1150684931506856,7.9945945945945942,7.897849462365591,7.364583333333333,7.682291666666667,7.2397660818713447,7.5777126099706749,6.916666666666667,7.4911764705882353,null,null,null,null,null,null,7.8315508021390379,9.0802139037433154,9.2432432432432439,9.3387096774193541,9.279569892473118,null,null,null,null,8.3690296712717256]
[1776,"Franquias - Consultores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3567251461988299,null,8.7806072477962775,7.907389162561576,8.4234146341463418,8.9453125,7.6442687747035576,8.9037328094302559,8.6400394477317555,8.4946131243878558,8.4187192118226601,8.6248766041461007,7.8960396039603964,8.3873517786561269,8.6722939424031775,8.9675196850393704,7.7824773413897281,8.8629999999999995,8.7221664994984955,8.5144855144855143,8.3827893175074184,8.6170000000000009,8.0158887785501491,8.3175879396984929,8.3801820020222451,8.7396449704142007,7.60383064516129,8.6950495049504948,8.6310583580613258,8.4662027833001989,8.4675834970530452,null,8.5411764705882351,8.395604395604396,7.4154154154154153,8.0330992978936813,8.3524096385542173,null,null,7.1744897959183671,7.1275303643724692,7.5116279069767442,8.0591836734693878,8.1804281345565748,8.2816326530612248,8.0174002047082915,8.265656565656565,8.5101626016260159,8.42741935483871,null,8.3104145601617798,8.4500504540867816,8.6042296072507547,8.5753012048192776,8.5338042381432899,null,8.4277108433734949,null,null,null,8.5579053373615306,8.6378269617706245,8.5083969465648863,8.6795665634674926,null,null,8.3588621444201312,8.5206971677559906,8.385005065856129,8.5431472081218267,8.2996845425867516,8.2536231884057969,8.1311134235171689,null,8.0345549738219901,7.90216271884655,7.9426559356136819,7.7242044358727098,7.8312439729990357,6.9473684210526319,7.5243128964059194,6.3548698167791704,7.5362946912242688,null,null,null,null,null,null,7.7953667953667951,8.8052472250252265,8.9949799196787144,9.0906344410876141,9.0871743486973955,null,null,null,null,8.2741578200451471]
[1777,"Lojas próprias - Supervisores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8421052631578947,null,8.5989304812834231,7.661290322580645,8.2010582010582009,8.9576719576719572,7.1648936170212769,8.9516129032258061,8.1223404255319149,8.572192513368984,8.5561497326203213,8.764705882352942,8.1038251366120218,8.7540983606557372,8.7219251336898402,8.9945945945945951,7.6850828729281764,8.8021390374331556,8.4836956521739122,8.6187845303867405,8.5591397849462361,8.7433155080213911,8.1902173913043477,8.6098901098901095,8.2068965517241388,8.6174863387978142,7.5297297297297296,8.387096774193548,8.4193548387096779,8.5300546448087431,8.6162162162162161,null,8.442622950819672,8.4270270270270267,7.1702127659574471,8.0211640211640205,8.1999999999999993,null,null,6.4702702702702704,6.4866310160427805,6.908602150537634,7.8877005347593583,8.085106382978724,7.9027027027027028,7.5355191256830603,8.1336898395721917,8.3675675675675674,8.5684210526315798,null,8.2880434782608692,8.4162162162162168,8.5106382978723403,8.4510869565217384,8.4919786096256686,null,8.7005347593582893,null,null,null,8.5631578947368414,8.6031746031746028,8.3309352517985609,8.4420289855072461,null,null,8.2275449101796401,8.3837209302325579,8.4247311827956981,8.5238095238095237,8.0546448087431699,7.9081081081081077,7.7326203208556148,null,7.6833333333333336,7.4708994708994707,7.5159574468085104,null,null,7.1818181818181817,7.558139534883721,6.9005235602094244,7.5357142857142856,null,null,null,null,null,null,null,8.810526315789474,8.855614973262032,8.9259259259259256,8.8201058201058196,null,null,null,null,8.1991078517193827]
[1778,"Lojas próprias - Consultores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2845188284518834,null,8.5171026156941654,7.6313645621181259,8.2570281124497988,8.8423153692614775,7.7002012072434605,8.80241935483871,8.4271047227926079,8.5441767068273098,8.4929577464788739,8.7379999999999995,8.0945674044265594,8.5245901639344268,8.5090909090909097,8.9154929577464781,7.7207392197125255,8.7946611909650922,8.595092024539877,8.5392561983471076,8.5291750503018111,8.7402862985685079,8.1295546558704448,8.4959514170040489,8.2661122661122661,8.5010020040080168,7.6951219512195124,8.5233265720081128,8.4460580912863072,8.486707566462167,8.6032388663967616,null,8.569721115537849,8.5,7.5303643724696352,8.0724346076458744,8.2995951417004044,null,null,7.0061475409836067,6.8691206543967276,7.3161157024793386,7.952577319587629,8.0184804928131417,8.0511247443762777,7.7468879668049793,8.1494949494949491,8.5400410677618073,8.6979591836734702,null,8.4453608247422682,8.4857142857142858,8.6428571428571423,8.6653144016227177,8.5400410677618073,null,8.4057377049180335,null,null,null,8.4437627811860949,8.522357723577235,8.4522471910112351,8.6514285714285712,null,null,8.3918918918918912,8.469107551487415,8.608247422680412,8.6465696465696471,8.1763440860215049,8.0378947368421052,7.8589473684210525,null,7.9253731343283578,7.6440329218106999,7.7012195121951219,null,null,6.9826464208242953,7.5409482758620694,6.0392927308447941,7.0742358078602621,null,null,null,null,null,null,null,8.7841140529531572,8.9510204081632647,9.0572597137014323,8.908163265306122,null,null,null,null,8.2434110015753834]
[1779,"Regional Franquia N-NE","2020-10-25",8.4782608695652169,8.8260869565217384,8.9130434782608692,7.8636363636363633,7.9090909090909092,7.1363636363636367,8.2380952380952372,8,7.6,8.9130434782608692,8.1739130434782616,8.8181818181818183,9.2173913043478262,8.1,8.6923076923076916,8.384615384615385,null,8.8837209302325579,8.1904761904761898,8.9583333333333339,8.132352941176471,8.6812500000000004,9.1514522821576758,7.6968421052631575,9.176842105263157,8.6631355932203391,8.6687631027253662,8.697478991596638,8.8802521008403357,8.1680851063829785,8.6999999999999993,8.9617021276595743,9.2478991596638647,7.9675324675324672,9.1279317697228137,8.8247863247863254,8.689361702127659,8.6826722338204601,8.8202959830866803,8.3162393162393169,8.6381156316916492,8.6730769230769234,9.082105263157894,7.8599137931034484,8.8955223880597014,8.8305084745762716,8.7347368421052636,8.8000000000000007,null,8.6638830897703549,8.6202531645569618,7.5243128964059194,8.2637130801687757,8.5732484076433124,null,null,7.4967741935483874,7.1471861471861473,7.634615384615385,8.2068965517241388,8.3160173160173159,8.4699570815450649,8.2291220556745177,8.4967880085653107,8.6457883369330446,8.6524520255863546,null,8.5138592750533046,8.6858974358974361,8.8319148936170215,8.8259023354564761,8.6861471861471866,6.8048780487804876,8.7468085106382976,8.0182926829268286,8.0121951219512191,7.6358024691358022,8.8720682302771863,8.9319148936170212,8.8249999999999993,8.9715189873417724,null,null,8.6781609195402307,8.8156682027649769,8.7806451612903231,8.8552915766738654,8.5166297117516638,8.4600431965442766,8.2739130434782613,null,8.3267973856209156,8.1688311688311686,8.1125265392781323,7.6065573770491799,7.8729508196721314,7.1838565022421523,7.6554054054054053,6.6168032786885247,7.5506912442396317,null,7.5217391304347823,8.9130434782608692,8,7.9565217391304346,null,7.8651452282157672,9.0533049040511724,9.1923076923076916,9.2997858672376879,9.2200854700854702,8.0243902439024382,null,8.2195121951219505,8.1707317073170724,8.4353439628083624,8.1462349557993381]
[1780,"Regional Própria S-SE","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1775700934579447,null,8.545454545454545,7.6091269841269842,8.2133072407045002,8.83984375,7.5019607843137255,8.851272015655578,8.2720156555772988,8.5274509803921568,8.43921568627451,8.7196078431372541,7.9704142011834316,8.5272727272727273,8.5629921259842519,8.8917322834645667,7.667338709677419,8.8217821782178216,8.5147347740667971,8.5250501002004011,8.4488188976377945,8.7236580516898616,8.0552268244575931,8.4683794466403164,8.1857142857142851,8.4990176817288798,7.5980198019801977,8.4636542239685664,8.3432539682539684,8.4580000000000002,8.550295857988166,null,8.4735812133072415,8.4674556213017755,7.2919132149901378,8.003921568627451,8.2250996015936249,null,null,6.8517034068136269,6.7320000000000002,7.131048387096774,7.9080000000000004,8.0179282868525892,7.9462151394422307,7.690283400809717,8.1161417322834648,8.4909819639278563,8.6336633663366342,null,8.3712574850299397,8.4590818363273446,8.5857988165680474,8.5785288270377738,8.5188866799204774,null,8.4661354581673312,null,null,null,8.4249011857707519,8.5108910891089113,8.4138888888888896,8.5734463276836159,null,null,8.3098901098901106,8.4201312910284472,8.5180722891566258,8.5682730923694788,8.1425619834710741,8.0224489795918359,7.8441295546558703,null,7.8692946058091282,7.6087824351297408,7.6396039603960393,null,null,7.0148305084745761,7.5738758029978586,6.282692307692308,7.2193548387096778,null,null,null,null,null,null,null,8.7992125984251963,8.9071146245059296,8.9763779527559056,8.9132149901380675,null,null,null,null,8.2116527873940193]
[1781,"Regional Franquia S-SE-CO","2020-10-25",7.3461538461538458,8.0833333333333339,8.2941176470588243,7.6078431372549016,7.6956521739130439,7.2549019607843137,7.16,7.4130434782608692,6.895833333333333,8.4038461538461533,7.54,8.2083333333333339,8.2941176470588243,7.4693877551020407,8.7272727272727266,8.0909090909090917,null,8.2486772486772484,7.3404255319148932,8.7326355851569932,7.8863419293218717,8.3696682464454977,8.8945868945868938,7.6205571565802117,8.8517110266159698,8.4952290076335881,8.4226020892687554,8.3323809523809516,8.5497131931166344,7.8453410182516814,8.3961538461538456,8.603664416586307,8.8986615678776282,7.7026239067055391,8.8100289296046288,8.6058252427184474,8.4643545279383421,8.3115384615384613,8.5701754385964914,7.9460500963391141,8.3129251700680271,8.2546705998033438,8.6305182341650664,7.4625850340136051,8.5771812080536911,8.4698564593301437,8.3681159420289859,8.3853472882968596,null,8.4215033301617499,8.3175217812197477,7.0987415295256531,7.8821811100292116,8.2097560975609749,null,null,6.8796844181459562,6.9318403115871474,7.2654867256637168,7.930186823992134,8.1485148514851478,8.1640316205533594,7.8564356435643568,8.09197651663405,8.41015625,8.4167478091528718,null,8.2052785923753664,8.3404669260700395,8.5386875612144948,8.5233463035019454,8.4853228962818008,6.3505154639175254,8.4320388349514559,8.0448717948717956,7.9009584664536741,7.6134185303514377,8.5461613216715264,8.5920542635658919,8.4258160237388733,8.5617469879518069,null,null,8.3216187433439828,8.4744680851063823,8.2911764705882351,8.4872798434442274,8.2305358948432765,8.171144278606965,7.9939698492462314,null,7.894153225806452,7.7890547263681595,7.795121951219512,7.6582633053221292,7.7861811391223155,7.0558943089430892,7.6012332990750258,6.6489262371615316,7.6251298026998962,null,6.8771929824561404,8.625,7.8421052631578947,8.1052631578947363,null,7.9305816135084424,8.7871720116618075,8.999030067895248,9.0893203883495151,9.0541062801932366,8.0206185567010309,null,8.0927835051546388,8.1134020618556697,8.1197105326375567,8.0798631432044292]
[1782,"Regional Própria N-NE-CO","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.125,null,8.52247191011236,7.7283236994219653,8.3238636363636367,8.9719101123595504,7.7028571428571428,8.8187134502923978,8.5609756097560972,8.6228571428571428,8.7183908045977017,8.8192090395480225,8.4682080924855487,8.7556818181818183,8.5804597701149419,9.068965517241379,7.8372093023255811,8.7218934911242609,8.7195121951219505,8.668674698795181,8.7942857142857136,8.7919075144508678,8.4152046783625725,8.6999999999999993,8.4424242424242433,8.6300578034682083,7.8023255813953485,8.552941176470588,8.7317073170731714,8.6162790697674421,8.7732558139534884,null,8.7183908045977017,8.5172413793103452,7.8342857142857145,8.2159090909090917,8.4067796610169498,null,null,6.8793103448275863,6.8522727272727275,7.4080459770114944,8.0116279069767433,8.0924855491329488,8.1976744186046506,7.6842105263157894,8.2298850574712645,8.497109826589595,8.742857142857142,null,8.4940476190476186,8.4885057471264371,8.6666666666666661,8.6896551724137936,8.5497076023391809,null,8.5491329479768794,null,null,null,8.6300578034682083,8.642045454545455,8.4296296296296305,8.6417910447761201,null,null,8.4551282051282044,8.5197368421052637,8.6705202312138727,8.7383720930232567,8.1402439024390247,7.9411764705882355,7.7619047619047619,null,7.8263473053892216,7.5574712643678161,7.68,null,null,7.1030303030303035,7.4674556213017755,6.25,7.1366459627329188,null,null,null,null,null,null,null,8.7687861271676297,8.9766081871345023,9.1529411764705877,8.7965116279069768,null,null,null,null,8.3179610352548732]
[1798,"Franquias N-NE - Norte","2020-10-25",10,9.5,9.5,8,9,7.5,9,9.5,9.5,10,8.5,9.5,9.5,9.5,9,10,null,8.6,9.5,9.4387755102040813,8.5876288659793811,9.0833333333333339,9.5510204081632661,7.9072164948453612,9.4421052631578952,9.2688172043010759,8.9684210526315784,9.09375,9.1170212765957448,8.2446808510638299,9.1041666666666661,9.4468085106382986,9.6666666666666661,8.085106382978724,9.3617021276595747,9.2105263157894743,9.0736842105263165,9.2268041237113394,9.1458333333333339,8.408602150537634,9.1263157894736846,9.1789473684210527,9.59375,8.21875,9.3404255319148941,9.3548387096774199,9.1958762886597931,9.2268041237113394,null,9.216494845360824,9.1546391752577314,8.1666666666666661,8.875,8.9263157894736835,null,null,8.1827956989247319,7.8936170212765955,8.2736842105263158,8.89247311827957,9.0537634408602159,9.1111111111111107,8.6373626373626369,8.8936170212765955,9.085106382978724,9.2291666666666661,null,8.9684210526315784,9.0416666666666661,9.3125,9.3263157894736839,9.1354166666666661,7.2,9.1999999999999993,8.1,8.1666666666666661,7.5666666666666664,9.3191489361702136,9.3617021276595747,9.1515151515151523,9.3636363636363633,null,null,8.9239130434782616,9.2065217391304355,9.1875,9.2021276595744688,8.8842105263157887,8.8297872340425538,8.7717391304347831,null,8.956989247311828,8.8229166666666661,8.536082474226804,7.6530612244897958,7.8571428571428568,7.3793103448275863,7.7111111111111112,6.6836734693877551,7.5176470588235293,null,7.5,8.75,8.75,8.5,null,7.9793814432989691,9.414893617021276,9.554347826086957,9.6702127659574462,9.5319148936170208,8.4,null,8.6,8.6,8.8897932241877005,8.5432314410480341]
[1799,"Franquias N-NE - Nordeste","2020-10-25",8.3333333333333339,8.7619047619047628,8.8571428571428577,7.85,7.8,7.1,8.1578947368421044,7.8421052631578947,7.3888888888888893,8.8095238095238102,8.1428571428571423,8.75,9.1904761904761898,7.9444444444444446,8.6363636363636367,8.0909090909090917,null,8.9210526315789469,8.0526315789473681,8.835078534031414,8.0158311345646442,8.5807291666666661,9.0494791666666661,7.6428571428571432,9.1105263157894729,8.5145118733509229,8.5942408376963346,8.5973684210526322,8.821989528795811,8.1489361702127656,8.5962566844919781,8.8404255319148941,9.1421052631578945,7.9375,9.0693333333333328,8.7265415549597858,8.5920000000000005,8.5445026178010473,8.7374005305039795,8.293333333333333,8.513440860215054,8.5442359249329751,8.952506596306069,7.7663043478260869,8.7840000000000007,8.7018469656992092,8.6164021164021172,8.6904761904761898,null,8.5235602094240832,8.4827586206896548,7.3607427055702921,8.1084656084656093,8.4840425531914896,null,null,7.325268817204301,6.9565217391304346,7.4718498659517429,8.0350404312668466,8.1300813008130088,8.3164893617021285,8.1303191489361701,8.3967828418230557,8.5338753387533881,8.5040214477211791,null,8.3983957219251337,8.594086021505376,8.7085561497326207,8.6994680851063837,8.5683060109289624,6.75,8.6319999999999997,8,7.9776119402985071,7.6515151515151514,8.76,8.8244680851063837,8.7401574803149611,8.8680000000000003,null,null,8.612244897959183,8.7105263157894743,8.6747967479674788,8.7669376693766932,8.4185393258426959,8.3658536585365848,8.1494565217391308,null,8.1666666666666661,7.9972677595628419,8.0026737967914432,7.5948717948717945,7.8769230769230774,7.1364902506963785,7.6412429378531073,6.6,7.5587392550143271,null,7.5263157894736841,8.9473684210526319,7.8421052631578947,7.8421052631578947,null,7.836363636363636,8.9626666666666672,9.1037234042553195,9.2064343163538869,9.1417112299465249,7.9722222222222223,null,8.1666666666666661,8.1111111111111107,8.3349102897053822,8.0910965550703544]
[1800,"Franquias S-SE-CO - Sul","2020-10-25",8.8000000000000007,9,9,7.666666666666667,8,7.2,6.833333333333333,6.6,6.4,8.6666666666666661,7.166666666666667,6.833333333333333,7.333333333333333,7.166666666666667,10,10,null,9,8.1999999999999993,8.9333333333333336,7.9029850746268657,8.4130434782608692,8.9197080291970803,7.4160583941605838,8.9197080291970803,8.8623188405797109,8.6376811594202891,8.1666666666666661,8.5882352941176467,7.5111111111111111,8.2867647058823533,8.6240601503759393,8.8235294117647065,7.4626865671641793,8.9626865671641784,8.9197080291970803,8.5955882352941178,8.0977443609022561,8.5036496350364956,7.5820895522388057,8.2666666666666675,8.1777777777777771,8.4347826086956523,7.2366412213740459,8.6518518518518519,8.7058823529411757,8.4890510948905114,8.2043795620437958,null,8.437956204379562,8.139705882352942,7.0444444444444443,7.9777777777777779,8.4135338345864668,null,null,7.0530303030303028,6.9037037037037035,7.1742424242424239,8.2030075187969924,8.496240601503759,8.3925925925925924,8.0814814814814806,8.3582089552238799,8.4961240310077528,8.4621212121212128,null,8.2615384615384624,8.4153846153846157,8.5658914728682163,8.592307692307692,8.59375,7.2222222222222223,8.6390977443609014,8.0810810810810807,7.9729729729729728,7.5945945945945947,8.5629629629629633,8.7014925373134329,8.7727272727272734,8.8977272727272734,null,null,8.4285714285714288,8.5039370078740166,8.1940298507462686,8.3629629629629623,8.1317829457364343,7.9849624060150379,7.7480916030534353,null,7.9389312977099236,7.833333333333333,7.7744360902255636,7.7659574468085104,7.8794326241134751,7.0153846153846153,7.40625,6.6950354609929077,7.6377952755905509,null,7.25,9.25,9,9,null,7.9571428571428573,8.9111111111111114,9.08955223880597,9.1333333333333329,9.1259259259259267,8,null,8.1111111111111107,7.8888888888888893,8.2438180100381864,7.9980591945657444]
[1801,"Franquias S-SE-CO - Sudoeste","2020-10-25",7.1707317073170733,7.9189189189189193,8.1750000000000007,7.666666666666667,7.6764705882352944,7.3,7.1842105263157894,7.5714285714285712,6.9459459459459456,8.3249999999999993,7.5526315789473681,8.3888888888888893,8.3333333333333339,7.2972972972972974,8.5882352941176467,7.7058823529411766,null,8.2469879518072293,7.0555555555555554,8.6896551724137936,7.870967741935484,8.3593570608495984,8.881609195402298,7.6142191142191145,8.8273878020713461,8.4122401847575059,8.3705408515535105,8.3371824480369519,8.5202312138728331,7.8826945412311265,8.3888242142025611,8.5909090909090917,8.9027777777777786,7.7164705882352944,8.7762237762237767,8.5411764705882351,8.4305717619603264,8.330626450116009,8.5715976331360952,7.9883720930232558,8.3011764705882349,8.2425328554360817,8.6430232558139544,7.4630715123094955,8.5475638051044083,8.4078794901506377,8.3255269320843084,8.3905529953917046,null,8.4016110471806673,8.3231492361927142,7.0481220657276999,7.8382526564344746,8.1524822695035457,null,null,6.8349282296650715,6.8983451536643026,7.2583333333333337,7.8711217183770881,8.0685920577617321,8.1117788461538467,7.8082026537997589,8.0343601895734604,8.3835294117647052,8.3882352941176475,null,8.1757075471698109,8.304806565064478,8.5289256198347108,8.504683840749415,8.4593639575971729,6.2716049382716053,8.38849765258216,8.0381679389312986,7.8897338403041823,7.6197718631178706,8.5235294117647058,8.566236811254397,8.3561151079136682,8.4862888482632535,null,null,8.2772020725388593,8.4405684754521957,8.2965599051008301,8.487544483985765,8.2203182374540997,8.1724969843184567,8.002433090024331,null,7.8437118437118434,7.7451923076923075,7.7641509433962268,7.636877828054299,7.7692307692307692,7.05672009864365,7.6264009962640102,6.6527149321266972,7.6298619824341278,null,6.86,8.58,7.7,8.06,null,7.913636363636364,8.7644287396937575,8.9847596717467759,9.0822561692126911,9.0467836257309937,8.0246913580246915,null,8.0864197530864192,8.1604938271604937,8.0863261779836133,8.0960698689956345]
[1802,"Franquias S-SE-CO - Centro-Oeste","2020-10-25",7.333333333333333,8.3333333333333339,8.5,7.166666666666667,7.5,7,7.333333333333333,7.166666666666667,7,8.6666666666666661,7.833333333333333,8.5,9,8.8333333333333339,9,9.25,null,7.4545454545454541,8.3333333333333339,8.9565217391304355,8.1333333333333329,8.4347826086956523,9.0652173913043477,8.3478260869565215,9.1086956521739122,8.9772727272727266,8.7608695652173907,8.7391304347826093,9,8.1333333333333329,8.8666666666666671,8.7826086956521738,9.0434782608695645,8.155555555555555,9,8.8837209302325579,8.7111111111111104,8.5777777777777775,8.75,8.2272727272727266,8.6818181818181817,8.7111111111111104,9,8.1111111111111107,8.9130434782608692,8.9347826086956523,8.8181818181818183,8.8260869565217384,null,8.7555555555555564,8.7391304347826093,8.195652173913043,8.4222222222222225,8.6739130434782616,null,null,7.1956521739130439,7.6304347826086953,7.666666666666667,8.2173913043478262,8.5869565217391308,8.4444444444444446,8.0652173913043477,8.3863636363636367,8.6666666666666661,8.8222222222222229,null,8.6,8.8000000000000007,8.6444444444444439,8.6818181818181817,8.6666666666666661,6.1428571428571432,8.6444444444444439,8.0769230769230766,7.9230769230769234,7.5384615384615383,8.9318181818181817,8.7555555555555564,8.6999999999999993,8.9655172413793096,null,null,8.8292682926829276,9.0512820512820511,8.4883720930232567,8.8636363636363633,8.720930232558139,8.720930232558139,8.5952380952380949,null,8.7380952380952372,8.536585365853659,8.454545454545455,7.7391304347826084,7.8260869565217392,7.1627906976744189,7.7142857142857144,6.4347826086956523,7.4871794871794872,null,6.666666666666667,8.5,8.6666666666666661,7.666666666666667,null,8.1739130434782616,8.844444444444445,9,9.0909090909090917,8.9777777777777779,8,null,8.1428571428571423,7.8571428571428568,8.4222154571237144,7.9975046787273847]
[1803,"Lojas Próprias N-NE-CO - Norte","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,9.1428571428571423,null,8.3333333333333339,7.7647058823529411,8.3888888888888893,8.8333333333333339,6.8235294117647056,7.7777777777777777,8.764705882352942,8.882352941176471,8.8888888888888893,8.882352941176471,8.235294117647058,8.9444444444444446,8.8888888888888893,9.1666666666666661,7.4117647058823533,8.0588235294117645,8.9444444444444446,8.6470588235294112,8.9444444444444446,9,8.5555555555555554,8.8888888888888893,8.5882352941176467,8.8333333333333339,7.6111111111111107,7.5555555555555554,9,8.7777777777777786,8.9411764705882355,null,8.7222222222222214,8.3333333333333339,7.666666666666667,7.4705882352941178,8.5,null,null,7.2352941176470589,6.9411764705882355,8,7.9444444444444446,7.9411764705882355,8.1666666666666661,8.1764705882352935,8.3888888888888893,8.3529411764705888,8.6666666666666661,null,8.3529411764705888,8.2941176470588243,8.7058823529411757,8.4705882352941178,8.2941176470588243,null,8.4444444444444446,null,null,null,8.5555555555555554,8.3333333333333339,7.8461538461538458,8,null,null,8.25,8.5333333333333332,8.6111111111111107,8.6666666666666661,8.2941176470588243,8.0588235294117645,8,null,8.2222222222222214,8.2222222222222214,7.8888888888888893,null,null,7.2222222222222223,7.6875,6.333333333333333,6.75,null,null,null,null,null,null,null,8.6111111111111107,8.2777777777777786,8.7222222222222214,8.5555555555555554,null,null,null,null,8.355093412613563]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2388059701492544,null,8.75,7.9529411764705884,8.5402298850574709,9.1931818181818183,8.104651162790697,9.1666666666666661,8.6666666666666661,8.6896551724137936,8.7411764705882344,8.8977272727272734,8.4069767441860463,8.8863636363636367,8.6896551724137936,9.2441860465116275,8.1279069767441854,9.0481927710843379,8.6493506493506498,8.9166666666666661,8.8390804597701145,8.862068965517242,8.2705882352941185,8.882352941176471,8.6190476190476186,8.8735632183908049,8.0705882352941174,8.8928571428571423,8.8684210526315788,8.8390804597701145,8.8850574712643677,null,8.862068965517242,8.6321839080459775,8.0114942528735629,8.5568181818181817,8.579545454545455,null,null,7.1363636363636367,7,7.7126436781609193,8.2117647058823522,8.3255813953488378,8.3372093023255811,7.7261904761904763,8.3448275862068968,8.5977011494252871,8.8965517241379306,null,8.6144578313253017,8.6321839080459775,8.8000000000000007,8.8735632183908049,8.7529411764705891,null,8.7441860465116275,null,null,null,8.882352941176471,8.8965517241379306,8.8382352941176467,9.0149253731343286,null,null,8.6329113924050631,8.6883116883116891,8.8139534883720927,8.9411764705882355,8.5696202531645564,8.2857142857142865,8.3095238095238102,null,8.1341463414634152,7.8255813953488369,7.9534883720930232,null,null,6.8641975308641978,7.4186046511627906,6.2555555555555555,7.1875,null,null,null,null,null,null,null,8.931034482758621,9.3058823529411772,9.4880952380952372,8.9302325581395348,null,null,null,null,8.5003482301226381]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.5263157894736841,null,8.27536231884058,7.4117647058823533,8.0294117647058822,8.72463768115942,7.4057971014492754,8.6666666666666661,8.3913043478260878,8.4558823529411757,8.6764705882352935,8.7391304347826093,8.5373134328358216,8.5223880597014929,8.3484848484848477,8.8059701492537314,7.5151515151515156,8.4696969696969688,8.7272727272727266,8.32258064516129,8.7058823529411757,8.6307692307692303,8.4923076923076923,8.390625,8.1803278688524586,8.2461538461538453,7.4696969696969697,8.384615384615385,8.5074626865671643,8.265625,8.5846153846153843,null,8.5151515151515156,8.3939393939393945,7.6417910447761193,7.9411764705882355,8.1764705882352935,null,null,6.3484848484848486,6.5882352941176467,6.8507462686567164,7.7424242424242422,7.8358208955223878,8.0307692307692307,7.4776119402985071,7.9848484848484844,8.3787878787878789,8.5522388059701484,null,8.3538461538461544,8.3283582089552244,8.4696969696969688,8.4925373134328357,8.3484848484848477,null,8.2878787878787872,null,null,null,8.2985074626865671,8.367647058823529,8.0588235294117645,8.3333333333333339,null,null,8.2931034482758612,8.3508771929824555,8.5151515151515156,8.5151515151515156,7.569230769230769,7.4545454545454541,6.9384615384615387,null,7.328125,7.0298507462686564,7.2941176470588234,null,null,7.3174603174603172,7.484375,6.1739130434782608,7.145161290322581,null,null,null,null,null,null,null,8.569230769230769,8.7230769230769223,8.8307692307692314,8.661538461538461,null,null,null,null,8.0612233251566625]
[1806,"Lojas Próprias S-SE - Sul","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.901408450704225,null,8.4974093264248705,7.463917525773196,8.1632653061224492,8.862244897959183,7.5736040609137056,8.9289340101522843,8.1428571428571423,8.4517766497461935,8.4102564102564106,8.7179487179487172,7.9141414141414144,8.5497382198952874,8.4923857868020303,8.862244897959183,7.7936507936507935,8.8247422680412377,8.4846938775510203,8.4816753926701569,8.3711340206185572,8.7230769230769223,7.9846153846153847,8.4717948717948719,8.2234042553191493,8.474747474747474,7.6102564102564099,8.5025641025641026,8.2642487046632116,8.4611398963730569,8.3928571428571423,null,8.4010152284263953,8.4263959390862944,7.0974358974358971,7.9141414141414144,8.2256410256410248,null,null,6.7692307692307692,6.5743589743589741,7.0205128205128204,7.7692307692307692,8,7.9333333333333336,7.598958333333333,8.1218274111675122,8.4603174603174605,8.5927835051546388,null,8.3769633507853403,8.4611398963730569,8.5773195876288657,8.5625,8.3641025641025646,null,8.3212435233160615,null,null,null,8.3350515463917532,8.4791666666666661,8.2706766917293226,8.4848484848484844,null,null,8.3426966292134832,8.3611111111111107,8.4427083333333339,8.4554973821989527,7.8888888888888893,7.7659574468085104,7.6096256684491976,null,7.7180851063829783,7.2590673575129534,7.484375,null,null,7.1781609195402298,7.588571428571429,6.266331658291457,7.1875,null,null,null,null,null,null,null,8.7806122448979593,9.0102040816326525,9.0103092783505154,8.9897435897435898,null,null,null,null,8.1495515331226365]
[1807,"Lojas Próprias S-SE - Sudoeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.314685314685315,null,8.5750798722044728,7.7,8.2444444444444436,8.825949367088608,7.4568690095846648,8.8025477707006363,8.3523809523809529,8.5750798722044728,8.4571428571428573,8.7206349206349199,8.0064724919093848,8.5131578947368425,8.6077170418006439,8.9102564102564106,7.5895765472312702,8.819935691318328,8.5335463258785946,8.5519480519480524,8.4968152866242033,8.7240259740259738,8.0993589743589745,8.4662379421221861,8.1622516556291398,8.514469453376206,7.5903225806451609,8.4394904458598727,8.3922829581993561,8.456026058631922,8.64951768488746,null,8.5191082802547768,8.4935483870967747,7.4134615384615383,8.0608974358974361,8.2247557003257334,null,null,6.9046052631578947,6.8327868852459019,7.2026578073089702,7.9967213114754099,8.0293159609120526,7.9543973941368078,7.7483443708609272,8.1125401929260459,8.5096774193548388,8.659163987138264,null,8.3677419354838705,8.4577922077922079,8.5910543130990416,8.5884244372990359,8.6168831168831161,null,8.5566343042071189,null,null,null,8.4807692307692299,8.5303514376996805,8.4977973568281939,8.6261261261261257,null,null,8.2888086642599283,8.4584837545126348,8.5653594771241828,8.6384364820846908,8.3050847457627111,8.1821192052980134,7.9869706840390879,null,7.9659863945578229,7.8279220779220777,7.7348242811501597,null,null,6.9194630872483218,7.5650684931506849,6.2928348909657323,7.2387543252595155,null,null,null,null,null,null,null,8.8108974358974361,8.8419354838709676,8.9554140127388528,8.865384615384615,null,null,null,null,8.2492523542319898]
[1808,"Área - Comercial","2020-10-25",null,null,null,null,null,null,null,null,null,null,7.7397260273972606,null,null,7.6521739130434785,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5172413793103452,8.0357142857142865,null,7.6210526315789471,8.594855305466238,8.6504809894640395,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1158920759963706]
[1809,"Área - CRM","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.0065055762081787,6.9251732101616632,7.3262180974477955,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.0859656279392125]
[1810,"Área - Expansão Franquia","2020-10-25",7.6933333333333334,8.3239436619718301,8.486486486486486,7.6849315068493151,7.7647058823529411,7.2191780821917808,7.47887323943662,7.5970149253731343,7.1029411764705879,null,null,8.4,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.7751408294466042]
[1811,"Área - Franquias","2020-10-25",null,null,null,null,null,null,null,null,null,8.56,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8133418858242463,7.0778906627963236,7.5957135898684855,6.5258964143426299,7.4770143351458227,null,null,null,null,null,null,7.9102067183462532,8.8458008260670038,9.0174632352941178,9.1131034482758615,9.0366636113657197,8.0217391304347831,null,8.1304347826086953,8.1304347826086953,8.0896931016413323,8.0942028985507246]
[1812,"Área - Marketing","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.6029411764705879,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4863362667901807,8.5441176470588243,null,8.3331790837575195,8.4541685859051121,8.6233287229137847,8.6148897058823533,8.5412418906394816,6.4855072463768115,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1873011473105173]
[1813,"Área - Produtos","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.7218961625282159,7.8636363636363633,8.3973897389738976,8.9438202247191008,7.61608359836438,8.9189678587596202,8.484282460136674,8.5155756207674944,8.4660633484162897,8.6817564508827516,7.9926973984481968,8.5204034846400738,8.6692553677478301,8.9859346642468232,7.7619268179712826,8.8743119266055039,8.6402579456471678,8.542567878508974,8.4623069936421427,8.6777011494252871,8.0874542124542117,8.4493554327808464,8.3448598130841116,8.6975898135516143,7.6059907834101379,8.6170698311273384,8.5382151029748279,8.4880843263061418,8.5428571428571427,null,8.5092550790067722,8.4337294332723953,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4532676266094704]
[1814,"Área - SAF","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2648467432950188,8.1813909774436091,8.001417099669343,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1492182734693248]
[1815,"Área - T&D","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.7142857142857135,8.1999999999999993,null,8.2438162544169611,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5090664875755539,8.6600817438692097,null,null,8.4075566750629722,8.5400907715582459,8.4795918367346932,8.605104408352668,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4843993213173352]
[1816,"Área - TI","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,8.5810810810810807,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.2943327239488118,8.0201188843164157,8.3080459770114938,null,null,null,null,null,7.9911751045053414,8.1495109455053569,8.1821561338289968,7.8856209150326801,8.1957623215108253,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0675337874156661]
[1829,"Área - Financeiro","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.7088607594936711,7.8875000000000002,8.0625,null,null,null,null,null,null,null,null,null,null,8.2196202531645568]
[1830,"Área - Mesa","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9776190476190481,7.8099906629318392,7.8184742647058822,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8686946584189235]
[1831,"Área - Comissionamento","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.0625,null,null,null,null,null,null,null,null,null,null,null,null,null,7.0625]
[1817,"Todos - Menos de 1 ano","2020-10-25",8,8,7.833333333333333,7.5714285714285712,8,8.2857142857142865,7.8571428571428568,7.833333333333333,7.666666666666667,7.7142857142857144,7.4285714285714288,9,8.8571428571428577,7.5,9,8,null,8.2173913043478262,6.8,8.3725490196078436,7.8301886792452828,8.3269230769230766,8.8679245283018862,7.6730769230769234,8.4705882352941178,7.7115384615384617,8.25,8.2075471698113205,8.5961538461538467,7.38,8.3773584905660385,8.5471698113207548,8.9622641509433958,7.78,8.882352941176471,8,8.4807692307692299,8.4038461538461533,8.5192307692307701,7.3076923076923075,8.4117647058823533,8.1224489795918373,8.4615384615384617,7.4230769230769234,8.4423076923076916,8.25,8.117647058823529,8.4716981132075464,null,8.5576923076923084,8.4705882352941178,7.1372549019607847,8,8.1132075471698109,null,null,6.5283018867924527,6.9433962264150946,7.0576923076923075,7.8431372549019605,7.9807692307692308,7.8269230769230766,7.7692307692307692,8.0769230769230766,8.3076923076923084,8.5576923076923084,null,8.3962264150943398,8.3773584905660385,8.584905660377359,8.4615384615384617,8.5,6.9230769230769234,8.6274509803921564,8.4285714285714288,7.9545454545454541,7.9090909090909092,8.5961538461538467,8.6730769230769234,8.0285714285714285,8.4444444444444446,null,null,8.0399999999999991,8.5098039215686274,8.1730769230769234,8.4509803921568629,8.1632653061224492,8,8.0399999999999991,null,7.6862745098039218,7.634615384615385,7.5576923076923075,7.5094339622641506,7.716981132075472,7.1428571428571432,7.6304347826086953,6.7735849056603774,7.54,null,6.625,8.375,8.125,8,null,8.2641509433962259,8.7924528301886795,8.7924528301886795,8.8867924528301891,8.6037735849056602,7.8461538461538458,null,8.0769230769230766,8.2307692307692299,8.072722707755922,8.0678535438360761]
[1818,"Todos - De 1 a 3 anos","2020-10-25",8.25,9,8.875,8.4,8.2666666666666675,7,8.1333333333333329,7.6875,7.4375,8.625,7.875,9.0666666666666664,9.2666666666666675,8.625,8.4444444444444446,7.7,null,8.5,8.375,8.7089552238805972,7.9662921348314608,8.4481481481481477,8.9963099630996304,7.6870229007633588,9.0149253731343286,8.2943396226415089,8.4925373134328357,8.3445692883895131,8.6865671641791042,7.8014981273408237,8.4216417910447756,8.6052631578947363,8.9514925373134329,7.8346153846153843,8.879245283018868,8.6098484848484844,8.4887218045112789,8.3955223880597014,8.6022727272727266,7.9431818181818183,8.2781954887218046,8.3218390804597693,8.7303370786516847,7.6098484848484844,8.5762081784386623,8.4370370370370367,8.4301886792452834,8.5390334572490705,null,8.5111111111111111,8.3773584905660385,7.5902255639097742,8.3811320754716974,8.5893536121673009,null,null,7.3825757575757578,7.1735849056603778,7.6755725190839694,8.1254752851711025,8.338461538461539,8.3217054263565888,7.942084942084942,8.4312977099236637,8.4679245283018876,8.475471698113207,null,8.2105263157894743,8.3609022556390986,8.6136363636363633,8.5056179775280896,8.5114503816793885,5.9729729729729728,8.4681647940074907,8.03125,7.9793814432989691,7.760416666666667,8.6804511278195484,8.7602996254681642,8.6494252873563227,8.8604651162790695,null,null,8.4763948497854074,8.5021276595744677,8.4486692015209126,8.6130268199233715,8.2159999999999993,8.2578125,8.0428015564202333,null,7.972762645914397,7.8314176245210732,7.8745247148288975,7.6945454545454544,7.7127272727272729,7.0236220472440944,7.5968379446640313,6.7454545454545451,7.6404958677685952,null,6.8620689655172411,8.7241379310344822,7.8965517241379306,8.2758620689655178,null,7.9014598540145986,8.8143939393939394,9.0902255639097742,9.1358490566037744,9.1466165413533833,8.2702702702702702,null,8.486486486486486,8.5945945945945947,8.2469653332295803,8.4647704473031986]
[1819,"Todos - De 3 anos ou mais de help","2020-10-25",7.4905660377358494,8.1372549019607838,8.4423076923076916,7.4901960784313726,7.5744680851063828,7.14,7.2244897959183669,7.5333333333333332,6.9130434782608692,8.6538461538461533,7.74,8.1568627450980387,8.3461538461538467,7.3404255319148932,8.75,8.526315789473685,null,8.3355704697986575,7.4255319148936172,8.8424092409240931,7.9684123025768914,8.4773289365210225,8.9752270850536746,7.6339434276206326,8.9594370860927146,8.6392352452202825,8.5115702479338839,8.4792703150912114,8.6480865224625632,8.0016750418760463,8.511354079058032,8.7474747474747474,9.0224812656119902,7.7739204064352245,8.9168067226890759,8.7164556962025319,8.5470588235294116,8.4370308590492069,8.6652578191039726,8.1201680672268903,8.4452926208651391,8.4119148936170216,8.7946577629382308,7.5879354290569241,8.7086481947942911,8.6292887029288696,8.5108877721943053,8.5107973421926904,null,8.491721854304636,8.4181360201511328,7.1564339781328847,7.9180050718512254,8.2745762711864401,null,null,7.0283993115318415,6.9615713065755767,7.3304867634500424,8,8.1801724137931036,8.2662671232876708,7.9905660377358494,8.177872340425532,8.4948717948717949,8.4910941475826966,null,8.3188405797101446,8.4715378079864063,8.6371379897785356,8.650847457627119,8.5581196581196579,6.6363636363636367,8.5406091370558368,8.013927576601672,7.9273743016759779,7.5658263305322127,8.6432203389830509,8.6855452240067628,8.5566878980891712,8.6683937823834203,null,null,8.443629697525207,8.6029411764705888,8.4555555555555557,8.6061381074168803,8.3496932515337416,8.2750000000000004,8.0932055749128917,null,8.059492563429572,7.9384748700173313,7.9144792548687555,7.6360682372055235,7.8399675060926075,7.1100266193433894,7.6225402504472273,6.6092607636068239,7.5963800904977372,null,7.2790697674418601,8.7619047619047628,7.8372093023255811,7.9302325581395348,null,7.8968058968058967,8.8865368331922099,9.0644067796610166,9.1713316369804918,9.1190878378378386,7.9431818181818183,null,7.9886363636363633,7.9204545454545459,8.216939551446373,7.9507244938467654]
[1820,"Franqueados + Gestores - Até 1 ano","2020-10-25",8,8,7.833333333333333,7.5714285714285712,8,8.2857142857142865,7.8571428571428568,7.833333333333333,7.666666666666667,7.7142857142857144,7.4285714285714288,9,8.8571428571428577,7.5,9,8,null,null,6.8,8.4166666666666661,8.3076923076923084,8.6666666666666661,9.384615384615385,7.7692307692307692,8.5,7.7692307692307692,8.3333333333333339,8.5384615384615383,8.5833333333333339,7.583333333333333,8.5384615384615383,8.8461538461538467,9.5384615384615383,7.3076923076923075,9,7.7692307692307692,8.4166666666666661,8.2307692307692299,8.4615384615384617,7.1538461538461542,8.5833333333333339,8.3636363636363633,9.25,7.166666666666667,8.1538461538461533,7.6923076923076925,8.0833333333333339,8.8461538461538467,null,8.5384615384615383,8.6666666666666661,7.615384615384615,8.615384615384615,8.615384615384615,null,null,6.6923076923076925,6.8461538461538458,6.666666666666667,8.4615384615384617,8.3076923076923084,7.4615384615384617,7.7692307692307692,7.833333333333333,9,9.1538461538461533,null,8.9230769230769234,8.7692307692307701,9.0769230769230766,9.0769230769230766,8.8333333333333339,6.9230769230769234,9.2307692307692299,8.5833333333333339,8.0769230769230766,8.0769230769230766,8.8461538461538467,8.9230769230769234,8.3333333333333339,8.6666666666666661,null,null,8,8.2307692307692299,8,8.5,7.8461538461538458,7.9230769230769234,7.5,null,7.5384615384615383,7.9230769230769234,7.6923076923076925,7.7692307692307692,8.2307692307692299,7.615384615384615,8.3333333333333339,7.9230769230769234,8.1538461538461533,null,6.625,8.375,8.125,8,null,9.0769230769230766,9.1538461538461533,9.3076923076923084,9.3076923076923084,8.5384615384615383,7.8461538461538458,null,8.0769230769230766,8.2307692307692299,8.2445787283447078,8.0678535438360761]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2020-10-25",8.25,9,8.875,8.4,8.2666666666666675,7,8.1333333333333329,7.6875,7.4375,8.625,7.875,9.0666666666666664,9.2666666666666675,8.625,8.4444444444444446,7.7,null,null,8.375,8.3888888888888893,8.0555555555555554,8.5142857142857142,8.9166666666666661,7.71875,9.0571428571428569,6.7142857142857144,8.1428571428571423,8.0285714285714285,8.4444444444444446,7.5428571428571427,8.5882352941176467,8.4722222222222214,8.8333333333333339,7.806451612903226,8.764705882352942,7.8857142857142861,8.3333333333333339,8.3055555555555554,8.4571428571428573,7.5882352941176467,8.3055555555555554,7.8857142857142861,8.6388888888888893,6.9393939393939394,8.25,7.3611111111111107,8.264705882352942,8.257142857142858,null,7.8857142857142861,7.7714285714285714,6.4857142857142858,7.7941176470588234,7.9705882352941178,null,null,6.6764705882352944,6.6470588235294121,6.5757575757575761,7.8,7.8529411764705879,7.628571428571429,7.0303030303030303,7.7428571428571429,8.2285714285714278,8.4,null,7.7142857142857144,7.9428571428571431,8.3142857142857149,8.3142857142857149,8.0571428571428569,5.9729729729729728,8.3428571428571434,8.3611111111111107,8.2702702702702702,8.5,8.4444444444444446,8.3611111111111107,8.3809523809523814,8.4285714285714288,null,null,8.4666666666666668,8.0344827586206904,8.5714285714285712,8.5405405405405403,7.8285714285714283,8.0588235294117645,7.6,null,7.8611111111111107,7.7058823529411766,7.7352941176470589,7.756756756756757,7.7297297297297298,7.4864864864864868,8.4857142857142858,8.2432432432432439,8.2972972972972965,null,6.8620689655172411,8.7241379310344822,7.8965517241379306,8.2758620689655178,null,8.8648648648648649,8.9428571428571431,9.0285714285714285,9.1714285714285708,8.9428571428571431,8.2702702702702702,null,8.486486486486486,8.5945945945945947,8.0590080722252839,8.4647704473031986]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2020-10-25",7.4905660377358494,8.1372549019607838,8.4423076923076916,7.4901960784313726,7.5744680851063828,7.14,7.2244897959183669,7.5333333333333332,6.9130434782608692,8.6538461538461533,7.74,8.1568627450980387,8.3461538461538467,7.3404255319148932,8.75,8.526315789473685,null,null,7.4255319148936172,8.6321839080459775,7.9651162790697674,8.4883720930232567,8.9651162790697683,7.6341463414634143,8.9166666666666661,8.0941176470588232,8.6395348837209305,8.6904761904761898,8.5595238095238102,7.8902439024390247,8.8117647058823536,8.6666666666666661,9.0235294117647058,7.7590361445783129,8.8170731707317067,8.3333333333333339,8.6785714285714288,8.8095238095238102,8.6987951807228914,7.8795180722891569,8.6860465116279073,8.3452380952380949,8.8023255813953494,7.3176470588235292,8.4578313253012052,8.0823529411764703,8.5647058823529409,8.6162790697674421,null,7.7674418604651159,8.0470588235294116,6.2588235294117647,7.2,7.9880952380952381,null,null,6.4823529411764707,6.4578313253012052,6.5952380952380949,7.6,8.0117647058823529,7.9761904761904763,7.4216867469879517,7.7261904761904763,7.7857142857142856,8,null,7.7590361445783129,8.1785714285714288,8.4523809523809526,8.3855421686746983,8.2317073170731714,6.6363636363636367,8.3333333333333339,8.4252873563218387,8.2674418604651159,8.3647058823529417,8.4096385542168672,8.4404761904761898,8.3898305084745761,8.5762711864406782,null,null,8.3580246913580254,8.4625000000000004,8.3902439024390247,8.5952380952380949,8,7.7441860465116283,7.5465116279069768,null,7.7682926829268295,7.6708860759493671,7.4096385542168672,7.8181818181818183,8.1477272727272734,7.8977272727272725,8.3855421686746983,7.9090909090909092,8.3809523809523814,null,7.2790697674418601,8.7619047619047628,7.8372093023255811,7.9302325581395348,null,9.0227272727272734,8.6352941176470583,8.9882352941176471,9.0714285714285712,8.7176470588235286,7.9431818181818183,null,7.9886363636363633,7.9204545454545459,8.0896282124621735,7.9507244938467654]
[1823,"Supervisores de Franquias - Até 1 ano","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5,null,7.875,7.5555555555555554,7.5555555555555554,9.1111111111111107,7.5555555555555554,8.2222222222222214,7.7777777777777777,7.7777777777777777,8.5555555555555554,8.7777777777777786,7.625,8.4444444444444446,7.8888888888888893,8.7777777777777786,7.1111111111111107,8.4444444444444446,7.75,8,8.4444444444444446,8.5555555555555554,7.375,8.7777777777777786,8,8.4444444444444446,7.2222222222222223,8.2222222222222214,8.5555555555555554,8,8.5555555555555554,null,8.6666666666666661,8.2222222222222214,6.666666666666667,7.8888888888888893,7.8888888888888893,null,null,6,6.8888888888888893,7.2222222222222223,7.666666666666667,8,8.1111111111111107,7.333333333333333,7.5555555555555554,7.1111111111111107,8.3333333333333339,null,7.5555555555555554,7.4444444444444446,8.5555555555555554,8.3333333333333339,7.7777777777777777,null,8.75,8.2222222222222214,7.7777777777777777,7.666666666666667,8.6666666666666661,8.6666666666666661,8.2857142857142865,8.5714285714285712,null,null,8,9.1428571428571423,8.5555555555555554,8.1111111111111107,8.25,8,7.7777777777777777,null,7.75,7.2222222222222223,6.7777777777777777,6.5555555555555554,7,7.75,7.333333333333333,6.8888888888888893,7.666666666666667,null,null,null,null,null,null,8.1111111111111107,8.8888888888888893,9.1111111111111107,9.2222222222222214,8.7777777777777786,null,null,null,null,7.969503112309436]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.6111111111111107,null,8.8307692307692314,8.1999999999999993,8.567164179104477,9.0447761194029859,7.6461538461538465,9.2089552238805972,8.6363636363636367,8.6716417910447756,8.4925373134328357,9.08955223880597,8.1044776119402986,8.5820895522388057,8.7611940298507456,9.138461538461538,7.9230769230769234,8.9552238805970141,8.6818181818181817,8.6119402985074629,8.567164179104477,8.8484848484848477,8.3181818181818183,8.4153846153846157,8.5846153846153843,8.9242424242424239,7.9696969696969697,8.8333333333333339,8.5820895522388057,8.5970149253731343,8.7727272727272734,null,8.7014925373134329,8.707692307692307,7.5970149253731343,8.7313432835820901,8.7761194029850742,null,null,7.4848484848484844,7.044776119402985,7.8939393939393936,8.1818181818181817,8.4696969696969688,8.3333333333333339,8.2985074626865671,8.656716417910447,8.6716417910447756,8.7164179104477615,null,8.4029850746268657,8.4179104477611943,8.7538461538461547,8.7761194029850742,8.815384615384616,null,8.8955223880597014,7.833333333333333,7.8,7.3166666666666664,9.0447761194029859,9.0149253731343286,8.816326530612244,8.9375,null,null,8.8421052631578956,8.9122807017543852,8.6865671641791042,8.861538461538462,8.484375,8.4925373134328357,8.2272727272727266,null,8.4242424242424239,8.1194029850746272,8.0447761194029859,7.367647058823529,7.4852941176470589,7,7.640625,6.75,7.278688524590164,null,null,null,null,null,null,7.7462686567164178,8.8955223880597014,9.1194029850746272,9.1791044776119399,9.2835820895522385,null,null,null,null,8.4380648999192971]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2702702702702702,null,9.0132450331125824,8.0869565217391308,8.6013289036544851,9.0500000000000007,7.6369636963696372,9.0993377483443716,8.6140939597315445,8.5066666666666659,8.5016501650165015,8.7009966777408643,8.1649831649831643,8.7241379310344822,8.9175257731958766,9.1174496644295306,7.808080808080808,9.102990033222591,8.766101694915255,8.5886287625418056,8.4682274247491645,8.7337883959044369,8.3220338983050848,8.6587030716723543,8.4486301369863011,8.8469387755102034,7.618243243243243,8.7254237288135599,8.746621621621621,8.5488215488215484,8.6020066889632112,null,8.5766666666666662,8.58,6.9026845637583891,7.9662162162162158,8.2627986348122864,null,null,6.9109589041095889,6.7593220338983047,7.1780821917808222,7.9761092150170647,8.3098591549295779,8.3711340206185572,8.0474576271186447,8.1952054794520546,8.6,8.7770270270270263,null,8.4695945945945947,8.6026936026936021,8.7671232876712324,8.8175675675675684,8.6965517241379313,null,8.8350168350168357,7.882352941176471,7.819852941176471,7.3161764705882355,8.9427609427609429,8.9331103678929757,8.7319587628865971,8.7526315789473692,null,null,8.6544117647058822,8.818518518518518,8.6061643835616444,8.7713310580204773,8.5243055555555554,8.4368600682593851,8.13986013986014,null,8.0549828178694156,7.9897959183673466,7.8986486486486482,7.3876221498371333,7.7459283387622149,7.27536231884058,7.5682656826568264,6.9543973941368078,7.5333333333333332,null,null,null,null,null,null,7.8422818791946307,9.1275167785234892,9.2755102040816322,9.378378378378379,9.2939189189189193,null,null,null,null,8.3645661991672551]
[1826,"Consultores de Franquias - Até 1 ano","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.117647058823529,null,8.4838709677419359,7.709677419354839,8.4193548387096779,8.5806451612903221,7.666666666666667,8.5333333333333332,7.666666666666667,8.3548387096774199,7.967741935483871,8.5483870967741939,7.2333333333333334,8.2903225806451619,8.612903225806452,8.7741935483870961,8.2142857142857135,8.9655172413793096,8.1785714285714288,8.6451612903225801,8.4666666666666668,8.5333333333333332,7.354838709677419,8.2333333333333325,8.068965517241379,8.1612903225806459,7.580645161290323,8.6333333333333329,8.4,8.1666666666666661,8.2903225806451619,null,8.5333333333333332,8.4666666666666668,7.068965517241379,7.774193548387097,7.967741935483871,null,null,6.612903225806452,7,7.161290322580645,7.6206896551724137,7.833333333333333,7.9,7.9,8.32258064516129,8.3666666666666671,8.3666666666666671,null,8.4193548387096779,8.4838709677419359,8.387096774193548,8.2333333333333325,8.5806451612903221,null,8.3333333333333339,null,null,null,8.4666666666666668,8.5666666666666664,7.7894736842105265,8.3000000000000007,null,null,8.0666666666666664,8.4838709677419359,8.1333333333333329,8.5333333333333332,8.2857142857142865,8.0333333333333332,8.3448275862068968,null,7.7333333333333334,7.6333333333333337,7.7333333333333334,7.67741935483871,7.709677419354839,6.75,7.3928571428571432,6.258064516129032,7.2142857142857144,null,null,null,null,null,null,7.967741935483871,8.612903225806452,8.4838709677419359,8.612903225806452,8.5806451612903221,null,null,null,null,8.0681695346899804]
[1827,"Consultores de Franquias - 1 a 3 anos","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4523809523809526,null,8.7305389221556879,7.8554216867469879,8.3869047619047628,8.9940476190476186,7.6969696969696972,8.9277108433734949,8.4939024390243905,8.4939759036144586,8.3515151515151516,8.5757575757575761,7.7333333333333334,8.3233532934131738,8.5705521472392636,8.9041916167664663,7.8048780487804876,8.8719512195121943,8.7361963190184042,8.4723926380368102,8.3454545454545457,8.5337423312883427,7.8658536585365857,8.2181818181818187,8.3105590062111805,8.672727272727272,7.6,8.5449101796407181,8.6107784431137731,8.3963414634146343,8.5059523809523814,null,8.5654761904761898,8.3757575757575751,7.8231707317073171,8.3597560975609753,8.6419753086419746,null,null,7.4878048780487809,7.3353658536585362,7.8098159509202452,8.1728395061728403,8.3874999999999993,8.4713375796178347,7.9811320754716979,8.4875000000000007,8.4355828220858893,8.3926380368098155,null,8.2378048780487809,8.4268292682926838,8.6219512195121943,8.4363636363636356,8.4876543209876552,null,8.3212121212121204,null,null,null,8.5828220858895712,8.7439024390243905,8.625,8.9126213592233015,null,null,8.3356164383561637,8.4362416107382554,8.3229813664596275,8.5283018867924536,8.1920529801324502,8.1999999999999993,8.0641025641025639,null,7.806451612903226,7.7374999999999998,7.833333333333333,7.8117647058823527,7.8,6.9245283018867925,7.3766233766233764,6.4176470588235297,7.625,null,null,null,null,null,null,7.7529411764705882,8.7530864197530871,9.0914634146341466,9.110429447852761,9.1341463414634152,null,null,null,null,8.27909762242707]
[1828,"Consultores de Franquias - 3 anos ou mais","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3571428571428577,null,8.8019441069258804,7.9254278728606353,8.4309927360774815,8.9490909090909092,7.632802937576499,8.9124087591240873,8.704878048780488,8.5,8.4493284493284495,8.6376988984088126,7.9533742331288346,8.4041769041769037,8.6949569495694963,8.9877750611246938,7.7627965043695379,8.8574969021065684,8.7382133995037226,8.5179677819083022,8.3872549019607838,8.636926889714994,8.0714285714285712,8.3412500000000005,8.4055068836045059,8.7750611246943766,7.6055276381909547,8.7281672816728175,8.6437346437346445,8.4913793103448274,8.4664224664224665,null,8.5364963503649633,8.3970223325062037,7.3449131513647643,7.9763092269326688,8.3088418430884179,null,null,7.1312101910828023,7.0895334174022695,7.4641509433962261,8.0519645120405574,8.1517067003792665,8.2585119798234548,8.0291878172588831,8.2190237797246564,8.5309734513274336,8.4367959949937426,null,8.3211586901763219,8.4535175879396984,8.6090225563909772,8.6167290886392003,8.541353383458647,null,8.4531835205992518,null,null,null,8.5562500000000004,8.6187500000000004,8.5112781954887211,8.6481835564053533,null,null,8.3753387533875348,8.5392953929539299,8.4070351758793969,8.5464824120603016,8.3212435233160615,8.2727272727272734,8.1365979381443303,null,8.0922077922077928,7.9462227912932137,7.9725685785536156,7.7081339712918657,7.8421052631578947,6.9593709043250325,7.5589005235602098,6.3456937799043063,7.5312916111850869,null,null,null,null,null,null,7.7976047904191619,8.8233082706766925,8.9950062421972543,9.1051314142678343,9.0971357409713569,null,null,null,null,8.2827532801730097]

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[1771,"Franquias","2019-10-25",7.5434782608695654,7.3953488372093021,8.2391304347826093,7.3863636363636367,7.1707317073170733,6.5714285714285712,null,null,null,7.333333333333333,6.8636363636363633,7.6842105263157894,8.3829787234042552,7.354166666666667,null,7.6511627906976747,null,7.875,7.1555555555555559,8.5164051355206851,7.7089655172413796,8.5027472527472536,8.8940852819807432,null,null,8.398860398860398,8.429558011049723,8.2728531855955687,null,null,null,8.7182320441988956,8.949720670391061,null,null,8.6451149425287355,8.4430379746835449,8.3240611961057027,null,null,null,8.1098591549295769,8.6769662921348321,null,null,8.5021645021645025,8.4253521126760571,8.3882681564245818,null,8.5290055248618781,null,6.9606741573033704,7.8821879382889204,8.3072625698324014,null,null,6.4767932489451479,7.3735795454545459,7.3620933521923622,7.9716312056737593,8.144475920679886,8.2361308677098144,7.8624161073825505,8.2751773049645383,8.4361111111111118,8.1336146272855139,null,8.2767732962447838,8.3841886269070738,8.7351724137931033,8.7582872928176787,8.662551440329219,7.3414634146341466,8.5356164383561648,8.5176470588235293,8.6588235294117641,8.4578313253012052,8.5661157024793386,8.6739726027397257,8.7272727272727266,8.7272727272727266,null,null,null,8.2512733446519526,null,8.7941988950276251,8.1612903225806459,8.0788732394366196,7.814345991561181,null,null,7.4377564979480164,7.4377564979480164,null,null,null,null,null,null,null,7.8815789473684212,null,null,null,null,9.1178918169209435,8.8928571428571423,9.1320495185694632,9.2277091906721544,9.0370370370370363,8.3333333333333339,null,7.7368421052631575,7.6923076923076925,8.0286945384295318,7.8950950993059461]
[1772,"Lojas próprias","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2451923076923084,7.2398137369033764,8.174768518518519,8.4202561117578583,null,null,7.838036809815951,8.24,8.1055099648300111,null,null,null,8.3637426900584799,8.479857819905213,null,null,8.0901234567901241,8.2657926102502977,8.0477897252090802,null,null,null,7.8974970202622172,8.1211764705882352,null,null,7.9492574257425739,8.0475059382422796,7.9655990510083035,null,8.1583236321303847,null,6.8193624557260923,7.769047619047619,8.0587544065804941,null,null,5.9262782401902498,6.9881516587677721,7.0797619047619049,7.5975308641975312,7.7524390243902435,7.7736777367773682,7.5384615384615383,7.9691211401425175,8.0700934579439245,7.9371293001186238,null,7.9437280187573274,8.1175785797438884,8.2044392523364493,8.2182030338389733,8.1911421911421911,null,7.4716312056737593,null,null,null,7.7663551401869162,8.0127462340672082,8.4006968641114987,8.4006968641114987,null,null,null,7.6417445482866047,null,8.5279069767441857,7.8518518518518521,7.8427370948379354,7.6095238095238091,null,null,6.9488966318234615,6.9488966318234615,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3965936739659366,8.8292682926829276,8.9144508670520235,8.7259001161440182,null,null,null,null,7.8435502606126608]
[1773,"Franquias - Franqueados","2019-10-25",7.5714285714285712,7.4242424242424239,8.2857142857142865,7.4242424242424239,7.161290322580645,6.3939393939393936,null,null,null,7.4054054054054053,6.7272727272727275,7.7931034482758621,8.4722222222222214,7.4054054054054053,null,7.6969696969696972,null,7.8648648648648649,7.2058823529411766,8.296875,7.7121212121212119,8.3787878787878789,9.2835820895522385,null,null,7.2461538461538462,8.640625,8.59375,null,null,null,8.5970149253731343,9.1515151515151523,null,null,7.8571428571428568,8.4920634920634921,8.4090909090909083,null,null,null,7.8358208955223878,8.9384615384615387,null,null,7.3484848484848486,8.4153846153846157,8.5384615384615383,null,8.2615384615384624,null,6.6417910447761193,7.8208955223880601,7.9701492537313436,null,null,6.1791044776119399,7.0454545454545459,6.8307692307692305,8.296875,8.2424242424242422,8,7.46875,8.09375,8.2388059701492544,8.3333333333333339,null,8.03125,8.21875,8.9701492537313428,8.9090909090909083,8.6716417910447756,7.2307692307692308,8.75,8.5,8.6911764705882355,8.4696969696969688,8.4925373134328357,8.6417910447761201,8.5384615384615383,8.5384615384615383,null,null,null,8.4166666666666661,null,8.6666666666666661,7.8923076923076927,7.870967741935484,7.578125,null,null,7.6515151515151514,7.6515151515151514,null,null,null,null,null,null,null,7.921875,null,null,null,null,8.9558823529411757,8.7538461538461547,9.2205882352941178,9.1940298507462686,8.6119402985074629,8.3088235294117645,null,7.6060606060606064,7.5588235294117645,7.9541897651182989,7.7943946305076892]
[1774,"Franquias - Gestores de Negócios","2019-10-25",7.4545454545454541,7.3,8.0909090909090917,7.2727272727272725,7.2,7.2222222222222223,null,null,null,7.0909090909090908,7.2727272727272725,7.333333333333333,8.0909090909090917,7.1818181818181817,null,7.5,null,7.9090909090909092,7,8.4117647058823533,7.7777777777777777,8.3888888888888893,8.8888888888888893,null,null,6.9444444444444446,8.1111111111111107,8.5,null,null,null,8.5,8.8235294117647065,null,null,7.7777777777777777,8.3888888888888893,8.4444444444444446,null,null,null,7.7222222222222223,8.1764705882352935,null,null,8.0555555555555554,8.2777777777777786,8.5882352941176467,null,8.3333333333333339,null,6.333333333333333,7,7.2941176470588234,null,null,5.5,6.3888888888888893,6.4444444444444446,8.1111111111111107,8,8.0555555555555554,7.7647058823529411,7.666666666666667,8.3333333333333339,7.5555555555555554,null,8,8.6111111111111107,8.8888888888888893,9.2222222222222214,8.3333333333333339,7.7647058823529411,8.2777777777777786,8.5882352941176467,8.5294117647058822,8.4117647058823533,8.5555555555555554,8.6666666666666661,8.764705882352942,8.764705882352942,null,null,null,8.6428571428571423,null,8.8235294117647065,8.2222222222222214,8.1666666666666661,8.1111111111111107,null,null,7.7647058823529411,7.7647058823529411,null,null,null,null,null,null,null,7.666666666666667,null,null,null,null,9.1764705882352935,9.125,9.2777777777777786,9.3333333333333339,8.7222222222222214,8.4375,null,8.6,8.6,7.9108758613461356,8.5525129369639696]
[1775,"Franquias - Supervisores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.6771300448430502,7.8296943231441052,8.681222707423581,8.9698275862068968,null,null,8.4499999999999993,8.6163793103448274,8.4502164502164501,null,null,null,8.8464912280701746,9.0264317180616747,null,null,8.7844036697247709,8.6315789473684212,8.5782608695652183,null,null,null,8.2177777777777781,8.7212389380530979,null,null,8.6203703703703702,8.5964125560538118,8.638766519823788,null,8.734782608695653,null,6.9315068493150687,8.1926605504587151,8.4298642533936654,null,null,6.3165137614678901,7.4470046082949306,7.5479452054794525,8.0275229357798157,8.3899082568807337,8.3640552995391708,7.9861751152073737,8.3824884792626726,8.5438596491228065,8.3119266055045866,null,8.4868421052631575,8.5701754385964914,8.8217391304347821,8.8854625550660788,8.804347826086957,null,8.7631578947368425,null,null,null,8.8565217391304341,8.891774891774892,8.7991266375545845,8.7991266375545845,null,null,null,8.4157894736842103,null,8.8701298701298708,8.2139737991266379,8.1385281385281392,7.9740259740259738,null,null,7.5732758620689653,7.5732758620689653,null,null,null,null,null,null,null,null,null,null,null,null,9.2246696035242284,9.0540540540540544,9.1790393013100431,9.269565217391305,9.1,null,null,null,null,8.3564052859981626]
[1776,"Franquias - Consultores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4659949622166248,7.6383495145631066,8.4289156626506028,8.7878048780487799,null,null,8.6240601503759393,8.3048780487804876,8.1124694376528126,null,null,null,8.6763990267639901,8.8793103448275854,null,null,8.7329974811083115,8.3308457711442792,8.1604938271604937,null,null,null,8.1125000000000007,8.6311881188118811,null,null,8.6513994910941481,8.3391089108910883,8.2162162162162158,null,8.4647201946472013,null,7.0563725490196081,7.7658536585365852,8.3381995133819959,null,null,6.6544117647058822,7.4317617866004966,7.3876543209876546,7.8839506172839506,8.0024752475247531,8.2139303482587067,null,8.2733990147783256,8.4127764127764131,8.0317848410757939,null,8.2102689486552567,8.2968369829683706,8.6414634146341456,8.6440677966101696,8.5966183574879231,null,8.3870192307692299,null,null,null,8.4160583941605847,8.5579710144927539,8.7156626506024093,8.7156626506024093,null,null,null,8.1186943620178038,null,8.7707317073170739,8.1720698254364095,8.0726817042606509,7.7462311557788945,null,null,7.3149038461538458,7.3149038461538458,null,null,null,null,null,null,null,null,null,null,null,null,9.0831295843520774,8.8161209068010074,9.0849514563106801,9.2053140096618353,9.0845410628019323,null,null,null,null,8.1716522922899095]
[1777,"Lojas próprias - Supervisores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5701754385964914,7.4192139737991267,8.5086206896551726,8.7030567685589517,null,null,8.121621621621621,8.5198237885462547,8.4112554112554108,null,null,null,8.670995670995671,8.7946428571428577,null,null,8.442922374429223,8.5973451327433636,8.3542600896860986,null,null,null,8.0540540540540544,8.2775330396475777,null,null,8.0723981900452486,8.2376681614349767,8.2589285714285712,null,8.3030303030303028,null,6.9086956521739129,8.1194690265486731,8.1798245614035086,null,null,5.8716814159292037,7.1921397379912664,7.2456140350877192,7.826291079812207,7.9369369369369371,7.877272727272727,7.5384615384615383,7.9823788546255505,8.3973799126637552,7.964757709251101,null,8.2270742358078603,8.3333333333333339,8.4279475982532759,8.4805194805194812,8.4891774891774894,null,7.7433628318584073,null,null,null,8.2034632034632029,8.4267241379310338,8.5739130434782602,8.5739130434782602,null,null,null,7.7312500000000002,null,8.762931034482758,8.1774891774891767,8.2532751091703052,7.9342105263157894,null,null,7.0649350649350646,7.0649350649350646,null,null,null,null,null,null,null,null,null,null,null,null,null,8.7882882882882889,9.0956521739130434,9.1465517241379306,8.8608695652173921,null,null,null,null,8.0825343316121838]
[1778,"Lojas próprias - Consultores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1225165562913908,7.1746031746031749,8.0522151898734169,8.3174603174603181,null,null,7.7318718381112985,8.1380417335473521,7.991961414790997,null,null,null,8.25,8.3661290322580637,null,null,7.9593908629441623,8.1435562805872763,7.9364820846905539,null,null,null,7.8411669367909242,8.0642054574638848,null,null,7.9028960817717202,7.9789983844911143,7.8594507269789986,null,8.1050955414012744,null,6.7860615883306323,7.6400651465798042,8.0144462279293744,null,null,5.9463414634146341,6.9121951219512194,7.0179738562091503,7.5159128978224459,7.683946488294314,7.7352445193929178,null,7.9642276422764224,7.9505582137161088,7.9269480519480515,null,7.8397435897435894,8.0382165605095537,8.1228070175438596,8.1214057507987221,8.0813397129186608,null,7.3725806451612907,null,null,null,7.6048,7.8605388272583205,8.3375594294770199,8.3375594294770199,null,null,null,7.6120331950207465,null,8.4410828025477702,7.7277227722772279,7.6870860927152318,7.488562091503268,null,null,6.9063492063492067,6.9063492063492067,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2516666666666669,8.7321711568938198,8.8293838862559237,8.6767036450079242,null,null,null,null,7.7532559633509717]
[1779,"Regional Franquia N-NE","2019-10-25",7.882352941176471,7.5294117647058822,8.764705882352942,7.4705882352941178,7.0588235294117645,6.4375,null,null,null,7.7058823529411766,7.75,7.9333333333333336,8.7058823529411757,7.4705882352941178,null,8.1764705882352935,null,8.4705882352941178,6.875,8.6409266409266401,7.9655172413793105,8.6666666666666661,9.0419847328244281,null,null,8.6338582677165352,8.611538461538462,8.6409266409266401,null,null,null,8.8544061302681989,9.1532567049808424,null,null,8.7943548387096779,8.5372549019607842,8.615384615384615,null,null,null,8.3000000000000007,8.8627450980392162,null,null,8.7410358565737045,8.6431372549019603,8.61328125,null,8.6666666666666661,null,7.1821705426356592,8.0271317829457356,8.4069767441860463,null,null,6.3643410852713176,7.3294117647058821,7.5669291338582676,8.2598425196850389,8.4824902723735409,8.5254901960784313,8.1363636363636367,8.515748031496063,8.6,8.3764705882352946,null,8.3590733590733599,8.5249042145593865,8.8973384030418252,8.8854961832061061,8.7651515151515156,7,8.673003802281368,8.387096774193548,8.387096774193548,8.3666666666666671,8.7356321839080469,8.7870722433460084,8.9652509652509647,8.9652509652509647,null,null,null,8.3971962616822431,null,8.9805447470817121,8.40234375,8.3176470588235301,8.1146245059288535,null,null,7.6996197718631176,7.6996197718631176,null,null,null,null,null,null,null,8.5,null,null,null,null,9.2635658914728687,9.0519999999999996,9.2824427480916025,9.3778625954198471,9.171102661596958,8.4333333333333336,null,7.916666666666667,7.96,8.196742990020395,8.0832765745125226]
[1780,"Regional Própria S-SE","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3213166144200628,7.2598187311178251,8.2027027027027035,8.3434190620272322,null,null,7.846394984326019,8.2850609756097562,8.1489361702127656,null,null,null,8.3586626139817621,8.3947772657450077,null,null,8.066037735849056,8.2846153846153854,8.0850077279752703,null,null,null,7.8759689922480618,8.0320610687022906,null,null,7.9291338582677167,7.9938366718027734,7.9892802450229707,null,8.1649016641452352,null,6.7217125382263001,7.7092307692307696,8.0244274809160299,null,null,5.9121725731895225,7.0154083204930666,7.0804953560371517,7.5523809523809522,7.7271293375394325,7.7424960505529228,7.5178571428571432,7.9492307692307689,8.127272727272727,7.9339477726574499,null,7.9530303030303031,8.119335347432024,8.2196969696969688,8.2348484848484844,8.1729893778452194,null,7.5383435582822083,null,null,null,7.8085106382978724,8.0512048192771086,8.3912386706948645,8.3912386706948645,null,null,null,7.6464646464646462,null,8.5233785822021115,7.8740279937791602,7.8495297805642634,7.6434108527131785,null,null,6.9214501510574022,6.9214501510574022,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4233807266982623,8.7945619335347427,8.8873873873873865,8.7099697885196381,null,null,null,null,7.8365653596059763]
[1781,"Regional Franquia S-SE-CO","2019-10-25",7.3448275862068968,7.3076923076923075,7.931034482758621,7.333333333333333,7.25,6.6538461538461542,null,null,null,7.129032258064516,6.3571428571428568,7.5217391304347823,8.1999999999999993,7.290322580645161,null,7.3076923076923075,null,7.5483870967741939,7.3103448275862073,8.4434389140271495,7.5646551724137927,8.4111349036402565,8.8107526881720428,null,null,8.265625,8.3275862068965516,8.0669546436285096,null,null,null,8.6414686825053995,8.8329670329670336,null,null,8.5625,8.3903508771929829,8.159041394335512,null,null,null,8,8.5733041575492344,null,null,8.3665158371040729,8.303296703296704,8.2630434782608688,null,8.4514038876889845,null,6.8348017621145374,7.8,8.251091703056769,null,null,6.5408388520971306,7.3986636971046771,7.2472406181015456,7.8093126385809315,7.9510022271714922,8.0714285714285712,7.7021276595744679,8.1396895787139698,8.3434782608695652,7.9978070175438596,null,8.230434782608695,8.304347826086957,8.6428571428571423,8.6861471861471866,8.6043010752688165,7.5490196078431371,8.4582441113490372,8.5925925925925934,8.8148148148148149,8.5094339622641506,8.4709677419354836,8.6102783725910061,8.5952890792291221,8.5952890792291221,null,null,null,8.1679999999999993,null,8.6916488222698067,8.0262582056892775,7.9450549450549453,7.6484716157205241,null,null,7.2905982905982905,7.2905982905982905,null,null,null,null,null,null,null,7.56,null,null,null,null,9.03671706263499,8.8044444444444441,9.0473118279569889,9.1434689507494653,8.9613733905579398,8.2777777777777786,null,7.6538461538461542,7.5660377358490569,7.9347590887078461,7.8045139953209102]
[1782,"Regional Própria N-NE-CO","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9948453608247423,7.1725888324873095,8.0808080808080813,8.6767676767676765,null,null,7.8079096045197742,8.0876288659793811,7.9589743589743591,null,null,null,8.3807106598984777,8.7668393782383411,null,null,8.1781609195402307,8.2010582010582009,7.9210526315789478,null,null,null,7.9690721649484537,8.4205128205128208,null,null,8.0231213872832363,8.2279792746113998,7.8842105263157896,null,8.1363636363636367,null,7.1502590673575126,7.9736842105263159,8.1734693877551017,null,null,5.973958333333333,6.8974358974358978,7.0773195876288657,7.7555555555555555,7.838709677419355,7.8833333333333337,7.6037735849056602,8.0364583333333339,7.8775510204081636,7.947916666666667,null,7.9119170984455955,8.1116751269035525,8.1530612244897966,8.1624365482233507,8.251256281407036,null,7.2474226804123711,null,null,null,7.6262626262626263,7.8844221105527641,8.4321608040200999,8.4321608040200999,null,null,null,7.6258503401360542,null,8.5431472081218267,7.7783505154639174,7.8205128205128203,7.4974358974358974,null,null,7.0402010050251258,7.0402010050251258,null,null,null,null,null,null,null,null,null,null,null,null,null,8.306878306878307,8.9447236180904515,9.0050251256281406,8.7788944723618094,null,null,null,null,7.8665349664575182]
[1798,"Franquias N-NE - Norte","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5813953488372086,8.4222222222222225,8.9555555555555557,9,null,null,8.8372093023255811,8.7727272727272734,8.7727272727272734,null,null,null,9.1363636363636367,9.1777777777777771,null,null,8.9523809523809526,8.795454545454545,8.7674418604651159,null,null,null,8.7111111111111104,8.8181818181818183,null,null,8.9047619047619051,8.6511627906976738,8.545454545454545,null,8.5111111111111111,null,7.666666666666667,8.2444444444444436,8.704545454545455,null,null,7.0227272727272725,8.0909090909090917,7.5681818181818183,7.9777777777777779,8.4444444444444446,8.5777777777777775,7.75,8.6363636363636367,8.7333333333333325,8.3555555555555561,null,8.4,8.3555555555555561,8.6818181818181817,8.844444444444445,8.6222222222222218,6.5,8.545454545454545,8.75,7.25,7.5,8.6976744186046506,8.6818181818181817,9,9,null,null,null,8.4857142857142858,null,8.9767441860465116,8.3333333333333339,8.2558139534883725,7.9534883720930232,null,null,7.7333333333333334,7.7333333333333334,null,null,null,null,null,null,null,8,null,null,null,null,9.0697674418604652,8.8780487804878057,9.3777777777777782,9.4444444444444446,9,7.25,null,7.666666666666667,8,8.3524341060594196,7.6651003491227261]
[1799,"Franquias N-NE - Nordeste","2019-10-25",7.882352941176471,7.5294117647058822,8.764705882352942,7.4705882352941178,7.0588235294117645,6.4375,null,null,null,7.7058823529411766,7.75,7.9333333333333336,8.7058823529411757,7.4705882352941178,null,8.1764705882352935,null,8.4705882352941178,6.875,8.6527777777777786,7.8703703703703702,8.606481481481481,9.0506912442396317,null,null,8.5924170616113749,8.5787037037037042,8.6139534883720934,null,null,null,8.7972350230414751,9.1481481481481488,null,null,8.7621359223300974,8.4834123222748818,8.5852534562211975,null,null,null,8.213953488372093,8.8720379146919424,null,null,8.7081339712918666,8.6415094339622645,8.6273584905660385,null,8.6990740740740744,null,7.07981220657277,7.981220657276995,8.3457943925233646,null,null,6.2289719626168223,7.1706161137440763,7.5666666666666664,8.3205741626794261,8.4905660377358494,8.5142857142857142,8.2021276595744688,8.4904761904761905,8.5720930232558139,8.3809523809523814,null,8.3504672897196262,8.5601851851851851,8.9406392694063932,8.8940092165898612,8.794520547945206,7.0740740740740744,8.6986301369863011,8.3333333333333339,8.5555555555555554,8.5,8.7431192660550465,8.8082191780821919,8.9581395348837205,8.9581395348837205,null,null,null,8.3798882681564244,null,8.9813084112149539,8.4158878504672892,8.3301886792452837,8.1476190476190471,null,null,7.692660550458716,7.692660550458716,null,null,null,null,null,null,null,8.5652173913043477,null,null,null,null,9.3023255813953494,9.0861244019138763,9.2626728110599075,9.3640552995391708,9.2064220183486238,8.615384615384615,null,7.9523809523809526,7.9545454545454541,8.1940831226104098,8.1469097294975512]
[1800,"Franquias S-SE-CO - Sul","2019-10-25",8,7.5,9.1666666666666661,8.8333333333333339,8.5,6.666666666666667,null,null,null,7.333333333333333,7.5,9,9.1666666666666661,8.3333333333333339,null,8.5,null,8.5,7.833333333333333,8.6521739130434785,7.549295774647887,8.704225352112676,8.9130434782608692,null,null,8.6268656716417915,8.591549295774648,8.257142857142858,null,null,null,8.7536231884057969,8.9718309859154921,null,null,8.9705882352941178,8.8142857142857149,8.2608695652173907,null,null,null,7.9855072463768115,8.6811594202898554,null,null,8.6268656716417915,8.7794117647058822,8.420289855072463,null,8.8656716417910442,null,6.234375,7.390625,8.359375,null,null,6.569230769230769,7.3833333333333337,6.7384615384615385,7.5625,7.8,7.9846153846153847,7.5454545454545459,8.1212121212121211,8.5857142857142854,7.9090909090909092,null,8.464788732394366,8.535211267605634,8.8028169014084501,8.9859154929577461,8.6056338028169019,8.1999999999999993,8.71830985915493,8.1666666666666661,9.1666666666666661,7.6,8.6056338028169019,8.6714285714285708,8.8142857142857149,8.8142857142857149,null,null,null,8.2173913043478262,null,8.7777777777777786,8.1029411764705888,7.8142857142857141,7.6714285714285717,null,null,7.380281690140845,7.380281690140845,null,null,null,null,null,null,null,8.1999999999999993,null,null,null,null,9.28169014084507,9,9.125,9.2638888888888893,9.1388888888888893,8.5,null,8.3333333333333339,8.3333333333333339,8.2024679773870712,8.3820380133702876]
[1801,"Franquias S-SE-CO - Sudoeste","2019-10-25",7.1428571428571432,7.3157894736842106,7.4761904761904763,7.05,7,6.7222222222222223,null,null,null,6.8695652173913047,6.15,6.8125,7.8636363636363633,6.9130434782608692,null,7,null,7.1739130434782608,7.0952380952380949,8.4147727272727266,7.5444743935309972,8.3538873994638063,8.8150134048257378,null,null,8.1955922865013768,8.2702702702702702,8.0189189189189189,null,null,null,8.615591397849462,8.81163434903047,null,null,8.4986072423398333,8.3131868131868139,8.1117166212534055,null,null,null,7.9860724233983289,8.536986301369863,null,null,8.3230337078651679,8.2191780821917817,8.2445652173913047,null,8.3458445040214482,null,6.9076086956521738,7.8373983739837394,8.1962365591397841,null,null,6.5054644808743172,7.3902439024390247,7.3297002724795641,7.8246575342465752,7.930939226519337,8.0581717451523538,7.6802721088435373,8.1239669421487601,8.2771739130434785,7.9864130434782608,null,8.1475409836065573,8.2431693989071047,8.5934959349593498,8.6059782608695645,8.5822102425876015,7.5813953488372094,8.4021447721179623,8.6444444444444439,8.7777777777777786,8.6,8.4123989218328834,8.5641711229946527,8.5320855614973254,8.5320855614973254,null,null,null,8.1501597444089455,null,8.6461126005361937,7.9781420765027322,7.9449035812672175,7.624657534246575,null,null,7.1951871657754012,7.1951871657754012,null,null,null,null,null,null,null,7.3571428571428568,null,null,null,null,8.9864498644986455,8.7569832402234642,9.0351351351351354,9.1236559139784941,8.9164420485175206,8.1999999999999993,null,7.5116279069767442,7.3863636363636367,7.8534304654314298,7.667621001421157]
[1802,"Franquias S-SE-CO - Centro-Oeste","2019-10-25",7.5,6,9,4,4,6,null,null,null,9.5,5,9.5,9,8.5,null,6.5,null,9,8,8.2380952380952372,7.9545454545454541,8.4347826086956523,8.4347826086956523,null,null,8.3333333333333339,8.4347826086956523,8.2608695652173907,null,null,null,8.7272727272727266,8.7391304347826093,null,null,8.3333333333333339,8.3181818181818183,8.6086956521739122,null,null,null,8.2727272727272734,8.8260869565217384,null,null,8.2631578947368425,8.2272727272727266,8.0869565217391308,null,8.9565217391304355,null,7.3636363636363633,8.3636363636363633,8.8636363636363633,null,null,7.0454545454545459,7.6,7.3809523809523814,8.2727272727272734,8.7272727272727266,8.545454545454545,8.75,8.454545454545455,8.6818181818181817,8.454545454545455,null,8.8260869565217384,8.5652173913043477,8.954545454545455,9.0434782608695645,8.9565217391304355,6,8.5652173913043477,8.6666666666666661,8.6666666666666661,8.6666666666666661,9,9.1739130434782616,8.9565217391304355,8.9565217391304355,null,null,null,8.375,null,9.1818181818181817,8.5652173913043477,8.3636363636363633,7.9565217391304346,null,null,8.5652173913043477,8.5652173913043477,null,null,null,null,null,null,null,9.3333333333333339,null,null,null,null,9.0869565217391308,8.954545454545455,9,9.0869565217391308,9.1304347826086953,9,null,8.3333333333333339,8.6666666666666661,8.1173200997801835,8.648347436029594]
[1803,"Lojas Próprias N-NE-CO - Norte","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5,6.75,7.5,8.375,null,null,8.625,8.125,8.75,null,null,null,8.625,8.875,null,null,8.75,8.5,8,null,null,null,7.75,8,null,null,7.875,7.75,8,null,8.875,null,7.625,8.375,8.75,null,null,6,6.5,7,7.75,8,8,4.5,8.5,8.4285714285714288,8.625,null,8.5714285714285712,7.625,8.25,9,8.625,null,6.25,null,null,null,7,7.625,8.5,8.5,null,null,null,7.25,null,8.25,7.125,7.5,7.125,null,null,7.625,7.625,null,null,null,null,null,null,null,null,null,null,null,null,null,8.875,9.5,9.75,9,null,null,null,null,7.9476391775925403]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9411764705882355,7.2295081967213113,8.1219512195121943,8.778688524590164,null,null,7.6788990825688073,8.0500000000000007,7.9495798319327733,null,null,null,8.4065040650406502,8.8512396694214868,null,null,8.1111111111111107,8.2280701754385959,7.8620689655172411,null,null,null,8,8.5042016806722689,null,null,7.91588785046729,8.2689075630252109,7.8782608695652172,null,8.0737704918032787,null,7.1440677966101696,8.0086956521739125,8.1583333333333332,null,null,5.7203389830508478,6.8235294117647056,6.9831932773109244,7.6915887850467293,7.8303571428571432,7.8636363636363633,7.612903225806452,8,8.0327868852459012,7.7966101694915251,null,8.0252100840336134,8.2809917355371905,8.3801652892561975,8.2561983471074374,8.3577235772357721,null,7.208333333333333,null,null,null,7.6829268292682924,7.9837398373983737,8.463414634146341,8.463414634146341,null,null,null,7.4333333333333336,null,8.6446280991735538,7.6333333333333337,7.6583333333333332,7.3223140495867769,null,null,6.8536585365853657,6.8536585365853657,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2672413793103452,9.0243902439024382,9.0650406504065035,8.9512195121951219,null,null,null,null,7.8589359360913855]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0298507462686572,7.1194029850746272,8.0746268656716413,8.5294117647058822,null,null,7.9333333333333336,8.1515151515151523,7.882352941176471,null,null,null,8.3030303030303028,8.59375,null,null,8.2241379310344822,8.1194029850746272,8.0151515151515156,null,null,null,7.9411764705882355,8.3235294117647065,null,null,8.2413793103448274,8.2121212121212128,7.8805970149253728,null,8.1617647058823533,null,7.1044776119402986,7.8656716417910451,8.132352941176471,null,null,6.4242424242424239,7.0735294117647056,7.2537313432835822,7.8615384615384611,7.833333333333333,7.903225806451613,7.9,8.045454545454545,7.5373134328358207,8.1363636363636367,null,7.6417910447761193,7.867647058823529,7.7313432835820892,7.8970588235294121,8.014705882352942,null,7.4393939393939394,null,null,null,7.5970149253731343,7.7352941176470589,8.367647058823529,8.367647058823529,null,null,null,8.0408163265306118,null,8.3970588235294112,8.1212121212121211,8.1492537313432845,7.8636363636363633,null,null,7.3088235294117645,7.3088235294117645,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3076923076923084,8.735294117647058,8.8088235294117645,8.4411764705882355,null,null,null,null,7.8703723085630397]
[1806,"Lojas Próprias S-SE - Sul","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1875,7.1256830601092895,8.2622950819672134,8.4098360655737707,null,null,7.822222222222222,8.3879781420765021,8.2240437158469941,null,null,null,8.3701657458563528,8.3480662983425411,null,null,7.9777777777777779,8.3966480446927374,7.9943820224719104,null,null,null,7.8381502890173413,8.0828729281767959,null,null,7.9382022471910112,8.1508379888268152,8.0444444444444443,null,8.0277777777777786,null,6.286516853932584,7.51123595505618,7.960893854748603,null,null,6.0284090909090908,6.882022471910112,7.04,7.4651162790697674,7.7586206896551726,7.7298850574712645,7.2558139534883717,7.8033707865168536,8.2513661202185791,7.85,null,8.0597826086956523,8.2349726775956285,8.182320441988951,8.248618784530386,8.291208791208792,null,7.1966292134831464,null,null,null,7.6557377049180326,7.8423913043478262,8.3681318681318686,8.3681318681318686,null,null,null,7.5343511450381682,null,8.4754098360655732,7.7039106145251397,7.5852272727272725,7.4692737430167595,null,null,6.5409836065573774,6.5409836065573774,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3757225433526017,8.7569060773480665,8.857923497267759,8.5081967213114762,null,null,null,null,7.803002331658238]
[1807,"Lojas Próprias S-SE - Sudoeste","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3722943722943715,7.3110647181628394,8.1801242236024851,8.3179916317991633,null,null,7.85589519650655,8.2452431289640593,8.1199999999999992,null,null,null,8.3542976939203353,8.4127659574468083,null,null,8.1008771929824555,8.2420382165605091,8.1194029850746272,null,null,null,7.8898305084745761,8.0126582278481013,null,null,7.9256017505470462,7.9340425531914898,7.9682875264270612,null,8.2162162162162158,null,6.8844537815126055,7.7838983050847457,8.0483193277310932,null,null,5.8689217758985199,7.0658174097664546,7.0955414012738851,7.5851528384279474,7.715217391304348,7.7472766884531588,7.6079999999999997,8.0042372881355934,8.0796645702306087,7.9660297239915074,null,7.9117647058823533,8.0751565762004169,8.2338204592901878,8.2296450939457202,8.1278825995807136,null,7.666666666666667,null,null,null,7.8673684210526318,8.1312499999999996,8.4,8.4,null,null,null,7.686813186813187,null,8.5416666666666661,7.9396551724137927,7.9502164502164501,7.7103004291845494,null,null,7.0668058455114826,7.0668058455114826,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4413043478260867,8.8087318087318085,8.8985507246376816,8.7870563674321502,null,null,null,null,7.8488261952483844]
[1808,"Área - Comercial","2019-10-25",null,null,null,null,null,null,null,null,null,null,6.8636363636363633,null,null,7.354166666666667,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9644670050761421,8.5176470588235293,null,8.4578313253012052,8.1333754740834383,8.3157564344005017,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9438400468554073]
[1809,"Área - CRM","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.1784793814432986,null,7.2087912087912089,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.6936352951172537]
[1810,"Área - Expansão Franquia","2019-10-25",7.5434782608695654,7.3953488372093021,8.2391304347826093,7.3863636363636367,7.1707317073170733,6.5714285714285712,null,null,null,null,null,7.6842105263157894,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4272417106123632]
[1811,"Área - Franquias","2019-10-25",null,null,null,null,null,null,null,null,null,7.333333333333333,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,9.1178918169209435,8.6248357424441533,8.9678841309823678,9.0577164366373903,8.8685534591194966,8.3333333333333339,null,7.7368421052631575,7.6923076923076925,8.4147442278157651,7.9208277103013955]
[1812,"Área - Marketing","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.1555555555555559,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2373096446700504,8.0270270270270263,null,8.0960559796437668,8.2392405063291143,8.4478178368121437,8.4655281467425674,8.4076874606175167,7.3414634146341466,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.046409508003542]
[1813,"Área - Produtos","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.369210697977822,7.4545454545454541,8.3247487437185921,8.6374527112232027,null,null,8.0975609756097562,8.3271918678526049,8.1822222222222223,null,null,null,8.5262824572514244,8.6955128205128212,null,null,8.3466135458167336,8.3470967741935489,8.175449871465295,null,null,null,7.9948353776630086,8.3745198463508324,null,null,8.2045303131245841,8.2203608247422686,8.1597177677998722,null,8.3278584965255842,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2647617093664216]
[1814,"Área - SAF","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9941935483870967,7.9513933895009723,7.7034171502256612,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8830013627045767]
[1815,"Área - T&D","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.6511627906976747,null,7.875,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5500945179584118,8.5500945179584118,null,null,null,7.9333874898456536,null,8.6496212121212128,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.201560088096894]
[1816,"Área - TI","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,8.3829787234042552,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.8838999358563182,7.8209916291049577,8.1723037651563502,null,null,null,null,null,7.771617161716172,7.9338138925294892,7.9881266490765173,7.7244701348747595,8.1085972850678729,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8651999085318556]
[1829,"Área - Financeiro","2019-10-25"]
[1830,"Área - Mesa","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.1733668341708539,7.1733668341708539,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.1733668341708539]
[1831,"Área - Comissionamento","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8815789473684212,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8815789473684212]
[1817,"Todos - Menos de 1 ano","2019-10-25",8.8000000000000007,8.25,8.1666666666666661,7.6,7.25,7.333333333333333,null,null,null,6.2857142857142856,5.333333333333333,8.5,9.1428571428571423,8.4285714285714288,null,6.333333333333333,null,7,7.5,8.4642857142857135,7.6206896551724137,8.4482758620689662,9.0714285714285712,null,null,8.48,8.6428571428571423,8.3928571428571423,null,null,null,8.7241379310344822,8.8571428571428577,null,null,8.4615384615384617,8.4074074074074066,8.5,null,null,null,8.2142857142857135,8.4482758620689662,null,null,8.52,7.9285714285714288,8.1071428571428577,null,8.3103448275862064,null,7.0370370370370372,8.0357142857142865,7.5714285714285712,null,null,6.5714285714285712,7.0370370370370372,7.3076923076923075,8.0714285714285712,8.3571428571428577,8.3703703703703702,8.1875,8.0357142857142865,8.5172413793103452,8.1071428571428577,null,8.1785714285714288,8.6785714285714288,9.0740740740740744,9.0344827586206904,8.6551724137931032,8.6666666666666661,8.5357142857142865,8.2857142857142865,9.1428571428571423,9.1428571428571423,8.5862068965517242,8.6551724137931032,8.6206896551724146,8.6206896551724146,null,null,null,8,null,8.8275862068965516,8.4285714285714288,8.3214285714285712,7.8214285714285712,null,null,7.8965517241379306,7.8965517241379306,null,null,null,null,null,null,null,8.8000000000000007,null,null,null,null,9.137931034482758,8.931034482758621,9.1724137931034484,9.2758620689655178,8.9285714285714288,8.8571428571428577,null,7.5,7.5714285714285712,8.12906491790541,7.9223514051327211]
[1818,"Todos - De 1 a 3 anos","2019-10-25",7.5333333333333332,7.5333333333333332,8.1333333333333329,7.9285714285714288,7.5,6.4615384615384617,null,null,null,7.4666666666666668,6.666666666666667,7.25,8.4,7.5333333333333332,null,8.5,null,8.1333333333333329,7.1428571428571432,8.4461538461538463,7.6466165413533833,8.5303030303030312,8.8014705882352935,null,null,8.2121212121212128,8.5970149253731343,8.4148148148148145,null,null,null,8.7333333333333325,8.9849624060150379,null,null,8.4384615384615387,8.4809160305343507,8.4210526315789469,null,null,null,7.7348484848484844,8.7272727272727266,null,null,8.3030303030303028,8.5227272727272734,8.6470588235294112,null,8.5833333333333339,null,6.9849624060150379,8.0977443609022561,8.3533834586466167,null,null,6.4809160305343507,7.7307692307692308,7.3731343283582094,7.9767441860465116,8.0300751879699241,8.1923076923076916,7.5901639344262293,8.2330827067669166,8.2794117647058822,8.1940298507462686,null,8.1716417910447756,8.2388059701492544,8.6194029850746272,8.6074074074074076,8.6074074074074076,7.4814814814814818,8.3430656934306562,8.7586206896551726,8.7931034482758612,8.5925925925925934,8.2962962962962958,8.4666666666666668,8.7037037037037042,8.7037037037037042,null,null,null,7.8659793814432986,null,8.8592592592592592,7.8805970149253728,7.778625954198473,7.5303030303030303,null,null,7.2611940298507465,7.2611940298507465,null,null,null,null,null,null,null,7.8518518518518521,null,null,null,null,9.0681818181818183,8.8560606060606055,9.0888888888888886,9.2148148148148152,8.9044117647058822,8.3103448275862064,null,7.8148148148148149,7.8214285714285712,8.0364850087421225,7.9620074281580635]
[1819,"Todos - De 3 anos ou mais de help","2019-10-25",7.3076923076923075,7.166666666666667,8.32,7.04,6.9565217391304346,6.4347826086956523,null,null,null,7.5384615384615383,7.3913043478260869,7.7,8.16,6.9615384615384617,null,7.4782608695652177,null,7.9615384615384617,7.08,8.5359116022099446,7.7282415630550618,8.4991181657848323,8.9076376554174068,null,null,8.4403669724770634,8.3790035587188605,8.2325581395348841,null,null,null,8.7142857142857135,8.9459459459459456,null,null,8.7037037037037042,8.435804701627486,8.2921146953405014,null,null,null,8.1945454545454552,8.6769509981851183,null,null,8.5503731343283587,8.4272727272727277,8.3387681159420293,null,8.5275310834813496,null,6.9510869565217392,7.8224637681159424,8.3333333333333339,null,null,6.4710144927536231,7.3053016453382087,7.3619744058500913,7.9653284671532845,8.1614678899082573,8.2399267399267391,7.9140271493212673,8.297794117647058,8.4702702702702695,8.1202185792349724,null,8.3070017953321358,8.4042933810375668,8.7464539007092199,8.7803571428571434,8.6761061946902647,7.1020408163265305,8.5823008849557514,8.408163265306122,8.5102040816326525,8.2857142857142865,8.629893238434164,8.7243816254416959,8.7384341637010667,8.7384341637010667,null,null,null,8.3411016949152543,null,8.7767857142857135,8.2159709618874768,8.137931034482758,7.8820326678765884,null,null,7.455985915492958,7.455985915492958,null,null,null,null,null,null,null,7.7954545454545459,null,null,null,null,9.1285714285714281,8.899814471243042,9.1403197158081699,9.2283185840707969,9.0743362831858398,8.2708333333333339,null,7.7209302325581399,7.6279069767441863,8.0002891817396904,7.8480844625502684]
[1820,"Franqueados + Gestores - Até 1 ano","2019-10-25",8.8000000000000007,8.25,8.1666666666666661,7.6,7.25,7.333333333333333,null,null,null,6.2857142857142856,5.333333333333333,8.5,9.1428571428571423,8.4285714285714288,null,6.333333333333333,null,7,7.5,8.2857142857142865,6.7142857142857144,7.8571428571428568,9.4285714285714288,null,null,7.5714285714285712,8.6666666666666661,7.666666666666667,null,null,null,8.4285714285714288,8.8333333333333339,null,null,7.5,7,7.333333333333333,null,null,null,7.2857142857142856,8.7142857142857135,null,null,7.8571428571428568,8,7.333333333333333,null,7.2857142857142856,null,6.1428571428571432,7.7142857142857144,6.8571428571428568,null,null,5.4285714285714288,6.4285714285714288,6.666666666666667,7.8571428571428568,8.5714285714285712,7.8571428571428568,8.1428571428571423,6.7142857142857144,8.7142857142857135,7.8571428571428568,null,9,9.3333333333333339,9.5714285714285712,9.1428571428571423,7.7142857142857144,8.6666666666666661,8.8571428571428577,8.2857142857142865,9.1428571428571423,9.1428571428571423,8.2857142857142865,8.7142857142857135,9,9,null,null,null,9.3333333333333339,null,8.7142857142857135,8.2857142857142865,8.7142857142857135,7.7142857142857144,null,null,8.5714285714285712,8.5714285714285712,null,null,null,null,null,null,null,8.8000000000000007,null,null,null,null,9.5714285714285712,9.1428571428571423,9.5714285714285712,9.7142857142857135,8.8333333333333339,8.8571428571428577,null,7.5,7.5714285714285712,7.9585261051876097,7.9223514051327211]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2019-10-25",7.5333333333333332,7.5333333333333332,8.1333333333333329,7.9285714285714288,7.5,6.4615384615384617,null,null,null,7.4666666666666668,6.666666666666667,7.25,8.4,7.5333333333333332,null,8.5,null,8.1333333333333329,7.1428571428571432,8.2857142857142865,8,8.4444444444444446,9.1071428571428577,null,null,7.2592592592592595,8.7857142857142865,8.6428571428571423,null,null,null,8.6785714285714288,9.0357142857142865,null,null,7.9230769230769234,8.6785714285714288,8.5,null,null,null,7.6071428571428568,8.8461538461538467,null,null,7.2857142857142856,8.3928571428571423,8.9285714285714288,null,8.7037037037037042,null,6.6785714285714288,8.25,8.5,null,null,6.1071428571428568,7.5714285714285712,7.0714285714285712,8.5925925925925934,8.3928571428571423,8.4285714285714288,7.5185185185185182,8.3333333333333339,8.3571428571428577,8.2857142857142865,null,8.0740740740740744,8.2592592592592595,8.9285714285714288,8.8148148148148149,8.7857142857142865,7.4814814814814818,8.862068965517242,8.7586206896551726,8.7931034482758612,8.5925925925925934,8.7857142857142865,8.7857142857142865,8.2222222222222214,8.2222222222222214,null,null,null,8.6111111111111107,null,8.8214285714285712,8,7.884615384615385,7.7857142857142856,null,null,7.615384615384615,7.615384615384615,null,null,null,null,null,null,null,7.8518518518518521,null,null,null,null,8.9655172413793096,8.7857142857142865,9.2413793103448274,9.1428571428571423,8.6896551724137936,8.3103448275862064,null,7.8148148148148149,7.8214285714285712,8.0841769188390877,7.9620074281580635]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2019-10-25",7.3076923076923075,7.166666666666667,8.32,7.04,6.9565217391304346,6.4347826086956523,null,null,null,7.5384615384615383,7.3913043478260869,7.7,8.16,6.9615384615384617,null,7.4782608695652177,null,7.9615384615384617,7.08,8.3478260869565215,7.7142857142857144,8.42,9.2200000000000006,null,null,7.0816326530612246,8.3541666666666661,8.6458333333333339,null,null,null,8.5399999999999991,9.1428571428571423,null,null,7.8367346938775508,8.5,8.5,null,null,null,8,8.7551020408163271,null,null,7.5714285714285712,8.4285714285714288,8.4791666666666661,null,8.183673469387756,null,6.58,7.3,7.591836734693878,null,null,6.08,6.591836734693878,6.5714285714285712,8.125,8.0204081632653068,7.795918367346939,7.4468085106382977,8,8.14,8.1428571428571423,null,7.8775510204081636,8.204081632653061,8.8800000000000008,9.0399999999999991,8.6199999999999992,7.1020408163265305,8.5,8.408163265306122,8.5102040816326525,8.2857142857142865,8.3800000000000008,8.56,8.7291666666666661,8.7291666666666661,null,null,null,8.3414634146341466,null,8.625,7.895833333333333,7.8510638297872344,7.6382978723404253,null,null,7.58,7.58,null,null,null,null,null,null,null,7.7954545454545459,null,null,null,null,8.9387755102040813,8.804347826086957,9.18,9.1999999999999993,8.58,8.2708333333333339,null,7.7209302325581399,7.6279069767441863,7.8617753396803032,7.8480844625502684]
[1823,"Supervisores de Franquias - Até 1 ano","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.75,7.4444444444444446,8.7777777777777786,9,null,null,8.75,8.7777777777777786,8.1111111111111107,null,null,null,8.8888888888888893,8.7777777777777786,null,null,9,9,8.8888888888888893,null,null,null,8.25,7.666666666666667,null,null,8.375,7.666666666666667,8.3333333333333339,null,9.1111111111111107,null,7.75,8.5555555555555554,7.666666666666667,null,null,6.5555555555555554,6.7777777777777777,7.333333333333333,8,8.4444444444444446,8.6666666666666661,8.2222222222222214,8.6666666666666661,8.7777777777777786,8.2222222222222214,null,8.6666666666666661,8.6666666666666661,8.8888888888888893,8.8888888888888893,8.8888888888888893,null,8.875,null,null,null,8.8888888888888893,8.8888888888888893,8.6666666666666661,8.6666666666666661,null,null,null,7.5,null,8.8888888888888893,8.4444444444444446,8.1111111111111107,7.7777777777777777,null,null,7.2222222222222223,7.2222222222222223,null,null,null,null,null,null,null,null,null,null,null,null,9,9,8.8888888888888893,9.1111111111111107,8.5555555555555554,null,null,null,null,8.2780418953375907]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.6857142857142851,7.9444444444444446,8.6571428571428566,8.7297297297297298,null,null,8.1351351351351351,8.3243243243243246,8.4054054054054053,null,null,null,8.6388888888888893,9,null,null,8.5945945945945947,8.4285714285714288,8.5405405405405403,null,null,null,7.8378378378378377,8.7837837837837842,null,null,8.5714285714285712,8.5142857142857142,8.7567567567567561,null,8.6388888888888893,null,7.0294117647058822,8.2857142857142865,8.3428571428571434,null,null,6.2424242424242422,7.8181818181818183,7.6,7.8529411764705879,8.2285714285714278,8.2121212121212128,7.6470588235294121,8.2285714285714278,8.3243243243243246,8.4,null,8.378378378378379,8.486486486486486,8.621621621621621,8.6756756756756754,8.621621621621621,null,8.4594594594594597,null,null,null,8.4444444444444446,8.378378378378379,8.486486486486486,8.486486486486486,null,null,null,7.666666666666667,null,8.5405405405405403,7.7027027027027026,7.5405405405405403,7.4864864864864868,null,null,7.3243243243243246,7.3243243243243246,null,null,null,null,null,null,null,null,null,null,null,null,8.9722222222222214,8.8108108108108105,8.8888888888888893,9.0270270270270263,8.7297297297297298,null,null,null,null,8.1898619143283025]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.6722222222222225,7.8260869565217392,8.6810810810810803,9.0161290322580641,null,null,8.5028571428571436,8.6666666666666661,8.4756756756756761,null,null,null,8.8852459016393439,9.0441988950276251,null,null,8.8139534883720927,8.6521739130434785,8.570652173913043,null,null,null,8.2944444444444443,8.7611111111111111,null,null,8.6416184971098264,8.6592178770949726,8.6298342541436472,null,8.7351351351351347,null,6.8757062146892656,8.1551724137931032,8.4858757062146886,null,null,6.3181818181818183,7.411428571428571,7.5485714285714289,8.0628571428571423,8.4195402298850581,8.3771428571428572,8.0402298850574709,8.398843930635838,8.5769230769230766,8.2988505747126435,null,8.5,8.5824175824175821,8.8586956521739122,8.9281767955801108,8.8369565217391308,null,8.8196721311475414,null,null,null,8.9351351351351358,8.9945945945945951,8.8688524590163933,8.8688524590163933,null,null,null,8.5935483870967744,null,8.9351351351351358,8.306010928961749,8.2594594594594586,8.0810810810810807,null,null,7.639784946236559,7.639784946236559,null,null,null,null,null,null,null,null,null,null,null,null,9.2857142857142865,9.107954545454545,9.25,9.3260869565217384,9.2010869565217384,null,null,null,null,8.3934260388947859]
[1826,"Consultores de Franquias - Até 1 ano","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.384615384615385,8.2307692307692299,8.5384615384615383,8.9166666666666661,null,null,8.9,8.5384615384615383,8.9230769230769234,null,null,null,8.7692307692307701,8.9230769230769234,null,null,8.545454545454545,8.5384615384615383,8.7692307692307701,null,null,null,8.6923076923076916,8.8461538461538467,null,null,9.1,8.0769230769230766,8.3076923076923084,null,8.3076923076923084,null,7.083333333333333,7.833333333333333,7.916666666666667,null,null,7.25,7.6363636363636367,7.6363636363636367,8.25,8.1666666666666661,8.454545454545455,null,8.3333333333333339,8.2307692307692299,8.1666666666666661,null,7.4615384615384617,8.384615384615385,8.9090909090909083,9.0769230769230766,9,null,8.1538461538461533,null,null,null,8.5384615384615383,8.4615384615384617,8.384615384615385,8.384615384615385,null,null,null,8,null,8.8461538461538467,8.5,8.25,7.916666666666667,null,null,8,8,null,null,null,null,null,null,null,null,null,null,null,null,9,8.7692307692307701,9.1538461538461533,9.1538461538461533,9.2307692307692299,null,null,null,null,8.3375616640673247]
[1827,"Consultores de Franquias - 1 a 3 anos","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3880597014925371,7.3478260869565215,8.5,8.71830985915493,null,null,8.632352941176471,8.6666666666666661,8.3285714285714292,null,null,null,8.8028169014084501,8.9558823529411757,null,null,8.5522388059701484,8.4264705882352935,8.3235294117647065,null,null,null,7.7313432835820892,8.6521739130434785,null,null,8.579710144927537,8.579710144927537,8.47887323943662,null,8.5072463768115938,null,7.084507042253521,7.9428571428571431,8.3000000000000007,null,null,6.7428571428571429,7.7536231884057969,7.380281690140845,7.7941176470588234,7.7857142857142856,8.0869565217391308,null,8.1971830985915499,8.225352112676056,8.056338028169014,null,8.1,8.1,8.4927536231884062,8.4929577464788739,8.5285714285714285,null,8.070422535211268,null,null,null,8.0281690140845079,8.3857142857142861,9,9,null,null,null,7.7115384615384617,null,9.0428571428571427,7.9275362318840576,7.867647058823529,7.4477611940298507,null,null,7.098591549295775,7.098591549295775,null,null,null,null,null,null,null,null,null,null,null,null,9.1641791044776113,8.91044776119403,9.1285714285714281,9.3428571428571434,9.0857142857142854,null,null,null,null,8.1705697587935351]
[1828,"Consultores de Franquias - 3 anos ou mais","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.485804416403786,7.6757575757575758,8.4096385542168672,8.7981651376146797,null,null,8.6137071651090338,8.2195121951219505,8.0337423312883427,null,null,null,8.6452599388379205,8.861538461538462,null,null,8.7774294670846391,8.3021806853582554,8.1018518518518512,null,null,null,8.1687499999999993,8.6180124223602483,null,null,8.6528662420382165,8.2981366459627335,8.1547987616099071,null,8.4620060790273559,null,7.0492307692307694,7.725609756097561,8.3617021276595747,null,null,6.6134969325153374,7.356037151702786,7.3808049535603715,7.8892307692307693,8.0434782608695645,8.2329192546583858,null,8.2879256965944279,8.4613003095975241,8.0214723926380369,null,8.2638036809815958,8.3353658536585371,8.663636363636364,8.6595744680851059,8.5951661631419931,null,8.4638554216867465,null,null,null,8.4954128440366965,8.598187311178247,8.667673716012084,8.667673716012084,null,null,null,8.1992753623188399,null,8.7094801223241589,8.2125000000000004,8.1097178683385582,7.8025078369905954,null,null,7.3343373493975905,7.3343373493975905,null,null,null,null,null,null,null,null,null,null,null,null,9.0699088145896649,8.7981072555205042,9.0729483282674774,9.1782477341389725,9.0785498489425986,null,null,null,null,8.1651939427353355]

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[1770,"Geral","2018-10-25",7.2972972972972974,7.2439024390243905,8.35,7.4318181818181817,7.3409090909090908,7.95,null,null,null,7.4883720930232558,7.975609756097561,7.7179487179487181,7.9772727272727275,7.9767441860465116,null,8.1363636363636367,null,8.2325581395348841,7.6744186046511631,8.5109677419354846,7.467005076142132,8.35,8.6787954830614797,null,null,8.4456233421750664,8.2594936708860764,7.8307493540051683,null,null,null,8.5962025316455701,8.7909319899244327,null,null,8.621513944223107,8.3578680203045685,7.9043250327653993,7.4318181818181817,null,null,7.8785166240409206,8.5121328224776498,null,null,8.4602122015915118,7.3409090909090908,7.9728331177231562,null,8.5081967213114762,null,7.2644736842105262,7.8853754940711465,8.2058047493403699,null,null,6.4484126984126986,7.2885638297872344,null,8.1510204081632658,8.2273342354533145,8.1741496598639447,7.729766803840878,8.125166444740346,8.2282321899736139,8.1515957446808507,null,null,8.1305483028720626,8.510471204188482,8.6428571428571423,8.6129870129870127,7.2564102564102564,8.1943371943371943,7.4883720930232558,7.975609756097561,7.7179487179487181,null,7.4883720930232558,7.9767441860465116,null,null,null,null,null,null,7.4883720930232558,7.9790575916230368,7.9199475065616802,7.6361256544502618,null,null,6.8761290322580644,6.8761290322580644,null,null,null,null,null,7.975609756097561,null,7.5,null,null,null,null,8.8761061946902657,8.665317139001349,7.7179487179487181,9.0560625814863105,8.7984395318595574,8.3000000000000007,null,7.9,7.5,8.0060151810229581,7.9]
[1771,"Franquias","2018-10-25",7.2972972972972974,7.2439024390243905,8.35,7.4318181818181817,7.3409090909090908,7.95,null,null,null,7.4883720930232558,7.975609756097561,7.7179487179487181,7.9772727272727275,7.9767441860465116,null,8.1363636363636367,null,8.2325581395348841,7.6744186046511631,8.5379113018598005,7.4760563380281688,8.35,8.7111111111111104,null,null,8.5414201183431953,8.2598314606741567,7.8180515759312321,null,null,null,8.6067415730337071,8.826573426573427,null,null,8.6948148148148157,8.3667136812411851,7.8995633187772922,7.4318181818181817,null,null,7.8539007092198583,8.5926449787835928,null,null,8.5632352941176464,7.3409090909090908,7.9870503597122307,null,8.533519553072626,null,7.2302052785923756,7.8458149779735686,8.2411764705882344,null,null,6.5221238938053094,7.3249258160237387,null,8.1875,8.2742424242424235,8.2256097560975618,7.7871362940275652,8.1532738095238102,8.244509516837482,8.1481481481481488,null,null,8.1623188405797098,8.5356622998544402,8.6945244956772338,8.6565656565656557,7.2564102564102564,8.242857142857142,7.4883720930232558,7.975609756097561,7.7179487179487181,null,7.4883720930232558,7.9767441860465116,null,null,null,null,null,null,7.4883720930232558,7.966618287373004,7.9328467153284672,7.6458635703918727,null,null,6.9040114613180519,6.9040114613180519,null,null,null,null,null,7.975609756097561,null,7.5,null,null,null,null,8.8761061946902657,8.6796992481203006,7.7179487179487181,9.0667634252539919,8.8133140376266272,8.3000000000000007,null,7.9,7.5,8.0193319781206327,7.9]
[1772,"Lojas próprias","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2631578947368425,7.384615384615385,null,8.3766233766233764,null,null,7.615384615384615,8.2564102564102573,7.9473684210526319,null,null,null,8.5,8.4683544303797476,null,null,7.9871794871794872,8.2784810126582276,7.9473684210526319,null,null,null,8.103896103896103,7.7631578947368425,null,null,7.5135135135135132,null,7.8461538461538458,null,8.2727272727272734,null,7.5641025641025639,8.2307692307692299,7.8974358974358978,null,null,5.8076923076923075,6.9743589743589745,null,7.8481012658227849,7.8354430379746836,7.7468354430379751,7.2368421052631575,7.8860759493670889,8.08,8.1818181818181817,null,null,7.8421052631578947,8.2857142857142865,8.1710526315789469,8.220779220779221,null,7.7532467532467528,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0933333333333337,7.8051948051948052,7.5466666666666669,null,null,6.6233766233766236,6.6233766233766236,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5394736842105257,null,8.9615384615384617,8.6666666666666661,null,null,null,null,7.9274060895953928]
[1773,"Franquias - Franqueados","2018-10-25",7.1923076923076925,7.1379310344827589,8.3333333333333339,7.225806451612903,7.096774193548387,7.9666666666666668,null,null,null,7.3666666666666663,8.0714285714285712,7.6923076923076925,8.2903225806451619,7.833333333333333,null,8.1612903225806459,null,8.1666666666666661,7.3,8.2542372881355934,8.0847457627118651,8.3333333333333339,9.0333333333333332,null,null,7.6551724137931032,8.6271186440677958,8.2678571428571423,null,null,null,8.5344827586206904,9.0500000000000007,null,null,7.8596491228070171,8.6,8.254545454545454,7.225806451612903,null,null,7.7627118644067794,8.9666666666666668,null,null,7.6206896551724137,7.096774193548387,8.4210526315789469,null,8.8644067796610173,null,7.0338983050847457,7.8448275862068968,8.2372881355932197,null,null,6.5344827586206895,7.568965517241379,null,8.3636363636363633,8.4363636363636356,8.2037037037037042,7.333333333333333,8.1428571428571423,8,8.3035714285714288,null,null,8.1206896551724146,8.7894736842105257,8.7931034482758612,8.8448275862068968,6.9137931034482758,8.5964912280701746,7.3666666666666663,8.0714285714285712,7.6923076923076925,null,7.3666666666666663,7.833333333333333,null,null,null,null,null,null,7.3666666666666663,7.7857142857142856,7.7719298245614032,7.4561403508771926,null,null,7.3157894736842106,7.3157894736842106,null,null,null,null,null,8.0714285714285712,null,7.3518518518518521,null,null,null,null,8.6206896551724146,8.6491228070175445,7.6923076923076925,8.9473684210526319,8.2413793103448274,8.1724137931034484,null,7.8596491228070171,7.4464285714285712,8.0352118240985888,7.8214276366735049]
[1774,"Franquias - Gestores de Negócios","2018-10-25",7.5454545454545459,7.5,8.4,7.9230769230769234,7.9230769230769234,7.9,null,null,null,7.7692307692307692,7.7692307692307692,7.7692307692307692,7.2307692307692308,8.3076923076923084,null,8.0769230769230766,null,8.384615384615385,8.5384615384615383,8.7777777777777786,7.8,8.4,9.0952380952380949,null,null,8.1666666666666661,8.1999999999999993,8.3333333333333339,null,null,null,8.5238095238095237,9.0476190476190474,null,null,8.6666666666666661,8.9499999999999993,8.2857142857142865,7.9230769230769234,null,null,8.0476190476190474,9,null,null,8.6842105263157894,7.9230769230769234,8.4285714285714288,null,8.4761904761904763,null,7,7.4761904761904763,7.6190476190476186,null,null,5.7142857142857144,7.333333333333333,null,8.0952380952380949,8.1904761904761898,8.3809523809523814,8,8,8.5238095238095237,7.75,null,null,8.5714285714285712,9.0476190476190474,9.1428571428571423,8.8571428571428577,8.25,8.1904761904761898,7.7692307692307692,7.7692307692307692,7.7692307692307692,null,7.7692307692307692,8.3076923076923084,null,null,null,null,null,null,7.7692307692307692,8.1904761904761898,8.1428571428571423,8,null,null,6.8571428571428568,6.8571428571428568,null,null,null,null,null,7.7692307692307692,null,8,null,null,null,null,9.1904761904761898,9,7.7692307692307692,9.3809523809523814,9.0476190476190474,8.8333333333333339,null,8.1666666666666661,8.5,8.1650758944734143,8.4802430848398664]
[1775,"Franquias - Supervisores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3038674033149178,7.1803278688524594,null,8.7675675675675677,null,null,8.5321637426900576,8.104395604395604,7.7528089887640448,null,null,null,8.7010869565217384,8.9617486338797807,null,null,8.8313953488372086,8.2826086956521738,7.9378531073446323,null,null,null,7.6949152542372881,8.6333333333333329,null,null,8.6900584795321638,null,8.0114285714285707,null,8.5652173913043477,null,6.7885714285714283,7.5402298850574709,8.0058139534883725,null,null,6.196531791907514,7.1220930232558137,null,8.1219512195121943,8.290909090909091,8.1280487804878057,7.682634730538922,8.0809248554913289,8.2068965517241388,8.104046242774567,null,null,8.08,8.5664739884393057,8.7840909090909083,8.7386363636363633,null,8.4858757062146886,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9943502824858754,7.9378531073446323,7.5771428571428574,null,null,6.8587570621468927,6.8587570621468927,null,null,null,null,null,null,null,null,null,null,null,null,8.970930232558139,8.7559523809523814,null,9.1206896551724146,8.7816091954022983,null,null,null,null,8.0817041470246469]
[1776,"Franquias - Consultores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.6621315192743769,7.5022321428571432,null,8.6277533039647576,null,null,8.6806526806526811,8.2771618625277164,7.7629796839729117,null,null,null,8.5812917594654792,8.7317073170731714,null,null,8.7523364485981308,8.3438202247191011,7.8202764976958523,null,null,null,7.9196428571428568,8.5089285714285712,null,null,8.6342592592592595,null,7.9004524886877832,null,8.480088495575222,null,7.4496487119437935,7.9883177570093462,8.3668224299065415,null,null,6.692488262910798,7.3735224586288419,null,8.1947115384615383,8.2505966587112169,8.2589928057553958,7.8743961352657008,8.1914893617021285,8.2784222737819029,8.1643192488262919,null,null,8.1811926605504581,8.4655963302752291,8.6241457858769923,8.5890410958904102,null,8.1033707865168534,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9678160919540231,7.941860465116279,7.681192660550459,null,null,6.8713318284424378,6.8713318284424378,null,null,null,null,null,null,null,null,null,null,null,null,8.8571428571428577,8.6380952380952376,null,9.0457665903890163,8.8904109589041092,null,null,null,null,8.1432620551568728]
[1777,"Lojas próprias - Supervisores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3571428571428577,7.931034482758621,null,8.068965517241379,null,null,7.6206896551724137,8.5517241379310338,8.3103448275862064,null,null,null,8.7586206896551726,8.1999999999999993,null,null,7.9655172413793105,8.3666666666666671,8,null,null,null,8.3103448275862064,7.6896551724137927,null,null,7.2307692307692308,null,7.8620689655172411,null,8.2758620689655178,null,7.5862068965517242,8.2666666666666675,7.9333333333333336,null,null,5.6333333333333337,6.9666666666666668,null,7.8,7.8666666666666663,7.9666666666666668,7.7142857142857144,7.9666666666666668,8.615384615384615,8.1666666666666661,null,null,8.3571428571428577,8.1428571428571423,8.25,8.3571428571428577,null,8.2758620689655178,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3571428571428577,8.0344827586206904,7.7931034482758621,null,null,6.8620689655172411,6.8620689655172411,null,null,null,null,null,null,null,null,null,null,null,null,null,8.7241379310344822,null,9.068965517241379,8.8965517241379306,null,null,null,null,8.0967019778780696]
[1778,"Lojas próprias - Consultores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2083333333333339,7.0612244897959187,null,8.5625,null,null,7.6122448979591839,8.0816326530612237,7.7234042553191493,null,null,null,8.3469387755102034,8.6326530612244898,null,null,8,8.2244897959183678,7.916666666666667,null,null,null,7.979166666666667,7.8085106382978724,null,null,7.666666666666667,null,7.8367346938775508,null,8.2708333333333339,null,7.5510204081632653,8.2083333333333339,7.875,null,null,5.916666666666667,6.979166666666667,null,7.8775510204081636,7.8163265306122449,7.6122448979591839,6.958333333333333,7.8367346938775508,7.795918367346939,8.1914893617021285,null,null,7.541666666666667,8.3673469387755102,8.125,8.1428571428571423,null,7.4375,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9361702127659575,7.666666666666667,7.3913043478260869,null,null,6.479166666666667,6.479166666666667,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4255319148936163,null,8.8979591836734695,8.5306122448979593,null,null,null,null,7.8198169224042999]
[1779,"Regional Franquia N-NE","2018-10-25",7.8888888888888893,7.833333333333333,8.6,7.75,7.416666666666667,8.7272727272727266,null,null,null,8.6363636363636367,8.3636363636363633,8.7272727272727266,8.9166666666666661,8.6666666666666661,null,8.9166666666666661,null,9,8,8.5512820512820511,7.7196652719665275,8.6,8.7907949790794984,null,null,8.6739130434782616,8.3775933609958511,8.0638297872340434,null,null,null,8.5916666666666668,8.9113924050632907,null,null,8.8434782608695652,8.4184100418410051,8.1888412017167376,7.75,null,null,8.1059322033898304,8.7829787234042556,null,null,8.752136752136753,7.416666666666667,8.225531914893617,null,8.697478991596638,null,7.397260273972603,8.031531531531531,8.4703196347031966,null,null,6.4162895927601813,7.5944700460829493,null,8.3270142180094791,8.5048076923076916,8.5761904761904759,8.1057692307692299,8.4654377880184324,8.4080717488789229,8.4318181818181817,null,null,8.3973214285714288,8.7623318385650233,8.8177777777777777,8.8088888888888892,7.25,8.4094827586206904,8.6363636363636367,8.3636363636363633,8.7272727272727266,null,8.6363636363636367,8.6666666666666661,null,null,null,null,null,null,8.6363636363636367,8.2719298245614041,8.25,8.0308370044052868,null,null,7.3755458515283845,7.3755458515283845,null,null,null,null,null,8.3636363636363633,null,8.6,null,null,null,null,9.0630630630630638,8.8990825688073389,8.7272727272727266,9.2432432432432439,9.0088495575221241,9.0869565217391308,null,8.35,7.95,8.3125586141836596,8.4465941467851007]
[1780,"Regional Própria S-SE","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.365384615384615,7.5769230769230766,null,8.4230769230769234,null,null,7.7307692307692308,8.3584905660377355,7.9038461538461542,null,null,null,8.75,8.3962264150943398,null,null,8.134615384615385,8.3584905660377355,8,null,null,null,8.3076923076923084,7.784313725490196,null,null,7.3125,null,7.8461538461538458,null,8.4705882352941178,null,7.7307692307692308,8.3962264150943398,8.0961538461538467,null,null,5.7547169811320753,6.9811320754716979,null,8.0188679245283012,7.9245283018867925,7.867924528301887,7.384615384615385,8.0188679245283012,8.34,8.3725490196078436,null,null,8.08,8.4117647058823533,8.3725490196078436,8.3529411764705888,null,7.9215686274509807,null,null,null,null,null,null,null,null,null,null,null,null,null,8.34,7.9411764705882355,7.7,null,null,6.784313725490196,6.784313725490196,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5294117647058822,null,9.0769230769230766,8.7692307692307701,null,null,null,null,8.0544984078065553]
[1781,"Regional Franquia S-SE-CO","2018-10-25",7.1071428571428568,7,8.2666666666666675,7.3125,7.3125,7.6551724137931032,null,null,null,7.09375,7.833333333333333,7.3214285714285712,7.625,7.709677419354839,null,7.84375,null,7.96875,7.5625,8.5311827956989248,7.3524416135881108,8.2666666666666675,8.6715176715176714,null,null,8.4730941704035878,8.1995753715498942,7.6933045356371492,null,null,null,8.6144067796610173,8.7845188284518834,null,null,8.617977528089888,8.3404255319148941,7.751101321585903,7.3125,null,null,7.727078891257996,8.4978813559322042,null,null,8.4641255605381165,7.3125,7.8652173913043475,null,8.451882845188285,null,7.1511879049676024,7.7559912854030504,8.13232104121475,null,null,6.5733041575492344,7.1969365426695839,null,8.1213483146067418,8.1681415929203531,8.0605381165919283,7.6382022471910114,8.0043956043956044,8.1652173913043473,8.0109890109890109,null,null,8.0493562231759661,8.4267241379310338,8.635394456289978,8.5833333333333339,7.2592592592592595,8.1602564102564106,7.09375,7.833333333333333,7.3214285714285712,null,7.09375,7.709677419354839,null,null,null,null,null,null,7.09375,7.8156182212581342,7.7787418655097618,7.4567099567099566,null,null,6.6737739872068227,6.6737739872068227,null,null,null,null,null,7.833333333333333,null,7.06,null,null,null,null,8.7850877192982448,8.5727069351230423,7.3214285714285712,8.9828693790149892,8.7182795698924735,8,null,7.7346938775510203,7.5,7.8932733334765155,7.7399587347754943]
[1782,"Regional Própria N-NE-CO","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.0416666666666661,7,null,8.2799999999999994,null,null,7.384615384615385,8.0399999999999991,8.0416666666666661,null,null,null,8,8.615384615384615,null,null,7.6923076923076925,8.115384615384615,7.84,null,null,null,7.68,7.72,null,null,7.884615384615385,null,7.8461538461538458,null,7.884615384615385,null,7.2307692307692308,7.88,7.5,null,null,5.92,6.96,null,7.5,7.6538461538461542,7.5,6.916666666666667,7.615384615384615,7.56,7.8076923076923075,null,null,7.384615384615385,8.0384615384615383,7.76,7.9615384615384617,null,7.4230769230769234,null,null,null,null,null,null,null,null,null,null,null,null,null,7.6,7.5384615384615383,7.24,null,null,6.3076923076923075,6.3076923076923075,null,null,null,null,null,null,null,null,null,null,null,null,null,8.56,null,8.7307692307692299,8.4615384615384617,null,null,null,null,7.6703187120398297]
[1798,"Franquias N-NE - Norte","2018-10-25"]
[1799,"Franquias N-NE - Nordeste","2018-10-25"]
[1800,"Franquias S-SE-CO - Sul","2018-10-25"]
[1801,"Franquias S-SE-CO - Sudoeste","2018-10-25"]
[1802,"Franquias S-SE-CO - Centro-Oeste","2018-10-25"]
[1803,"Lojas Próprias N-NE-CO - Norte","2018-10-25"]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2018-10-25"]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2018-10-25"]
[1806,"Lojas Próprias S-SE - Sul","2018-10-25"]
[1807,"Lojas Próprias S-SE - Sudoeste","2018-10-25"]
[1808,"Área - Comercial","2018-10-25",null,null,null,null,null,null,null,null,null,null,7.975609756097561,null,null,7.9767441860465116,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1943371943371943,7.4883720930232558,null,7.7179487179487181,null,7.4883720930232558,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8068973400794164]
[1809,"Área - CRM","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.4484126984126986,7.2885638297872344,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.868488264099966]
[1810,"Área - Expansão Franquia","2018-10-25",7.2972972972972974,7.2439024390243905,8.35,7.4318181818181817,7.3409090909090908,7.95,null,null,null,null,null,7.7179487179487181,null,null,null,null,null,null,null,null,null,8.35,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4318181818181817,null,null,null,null,null,null,null,7.3409090909090908,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.975609756097561,7.7179487179487181,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.975609756097561,null,null,null,null,null,null,null,null,7.7179487179487181,null,null,null,null,null,null,7.7029799962726786]
[1811,"Área - Franquias","2018-10-25",null,null,null,null,null,null,null,null,null,7.4883720930232558,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4883720930232558,null,null,null,7.4883720930232558,null,null,null,null,null,null,null,7.4883720930232558,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.8761061946902657,8.665317139001349,7.7179487179487181,9.0560625814863105,8.7984395318595574,8.3000000000000007,null,7.9,7.5,8.0639468780899346,7.9000000000000012]
[1812,"Área - Marketing","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.6744186046511631,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2282321899736139,8.1515957446808507,null,null,8.1305483028720626,8.510471204188482,8.6428571428571423,8.6129870129870127,7.2564102564102564,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1509400573275723]
[1813,"Área - Produtos","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5109677419354846,7.467005076142132,8.35,8.6787954830614797,null,null,8.4456233421750664,8.2594936708860764,7.8307493540051683,null,null,null,8.5962025316455701,8.7909319899244327,null,null,8.621513944223107,8.3578680203045685,7.9043250327653993,7.4318181818181817,null,null,7.8785166240409206,8.5121328224776498,null,null,8.4602122015915118,7.3409090909090908,7.9728331177231562,null,8.5081967213114762,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.2062155235231824]
[1814,"Área - SAF","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9790575916230368,7.9199475065616802,7.6361256544502618,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.845043584211659]
[1815,"Área - T&D","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.1363636363636367,null,8.2325581395348841,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9767441860465116,null,null,null,null,null,null,7.4883720930232558,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9585095137420714]
[1816,"Área - TI","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,7.9772727272727275,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.2644736842105262,7.8853754940711465,8.2058047493403699,null,null,null,null,null,8.1510204081632658,8.2273342354533145,8.1741496598639447,7.729766803840878,8.125166444740346,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.9711515785507236]
[1829,"Área - Financeiro","2018-10-25"]
[1830,"Área - Mesa","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.8761290322580644,6.8761290322580644,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.8761290322580644]
[1831,"Área - Comissionamento","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.5,null,null,null,null,null,null,null,null,null,null,null,null,null,7.5]
[1817,"Todos - Menos de 1 ano","2018-10-25",6.4,7.7272727272727275,8.454545454545455,8.6363636363636367,8.0909090909090917,7.6363636363636367,null,null,null,6.0909090909090908,8.6363636363636367,7.7,7.7272727272727275,7.6363636363636367,null,7.9090909090909092,null,8,7.7272727272727275,8.2631578947368425,7.2820512820512819,8.454545454545455,8.3000000000000007,null,null,7.9210526315789478,8.3000000000000007,8.1081081081081088,null,null,null,8.2105263157894743,8.5128205128205128,null,null,8.0789473684210531,8.4102564102564106,7.9189189189189193,8.6363636363636367,null,null,7.5555555555555554,8.3947368421052637,null,null,7.9729729729729728,8.0909090909090917,8.0833333333333339,null,8.3157894736842106,null,7.2564102564102564,8.2564102564102573,7.9230769230769234,null,null,6.1842105263157894,7.5405405405405403,null,8,8.1944444444444446,7.75,6.7777777777777777,7.8157894736842106,8.0512820512820511,7.8157894736842106,null,null,8.1025641025641022,8.2368421052631575,8.4615384615384617,8.5641025641025639,6.7857142857142856,8.0731707317073162,6.0909090909090908,8.6363636363636367,7.7,null,6.0909090909090908,7.6363636363636367,null,null,null,null,null,null,6.0909090909090908,7.7105263157894735,7.5750000000000002,7.4358974358974361,null,null,6.4390243902439028,6.4390243902439028,null,null,null,null,null,8.6363636363636367,null,7.833333333333333,null,null,null,null,8.8205128205128212,8.6842105263157894,7.7,8.9743589743589745,8.375,7.5,null,7.384615384615385,7.3076923076923075,7.8475763241524747,7.3950876545848416]
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[1819,"Todos - De 3 anos ou mais de help","2018-10-25",7.6296296296296298,7.0666666666666664,8.3103448275862064,7.0303030303030303,7.0909090909090908,8.068965517241379,null,null,null,7.96875,7.7333333333333334,7.7241379310344831,8.0606060606060606,8.09375,null,8.2121212121212128,null,8.3125,7.65625,8.5537065052950076,7.4873323397913563,8.3103448275862064,8.735294117647058,null,null,8.5783699059561123,8.2574404761904763,7.8018154311649015,null,null,null,8.6290801186943629,8.8446745562130182,null,null,8.7315541601255884,8.3641791044776124,7.8984615384615386,7.0303030303030303,null,null,7.8699551569506729,8.6038863976083704,null,null,8.5972006220839816,7.0909090909090908,7.9817905918057663,null,8.5457227138643059,null,7.228615863141524,7.8208722741433023,8.2605304212168491,null,null,6.5421874999999998,7.3124018838304554,null,8.1987075928917612,8.2788461538461533,8.2532258064516135,7.8460291734197734,8.1735015772870661,8.2562111801242235,8.1679748822605962,null,null,8.1658986175115214,8.5531587057010778,8.7083969465648856,8.6620795107033643,7.359375,8.2534142640364188,7.96875,7.7333333333333334,7.7241379310344831,null,7.96875,8.09375,null,null,null,null,null,null,7.96875,7.9815668202764973,7.9550387596899226,7.6584615384615384,null,null,6.9330289193302894,6.9330289193302894,null,null,null,null,null,7.7333333333333334,null,7.431034482758621,null,null,null,null,8.8794992175273872,8.6794258373205739,7.7241379310344831,9.0723076923076924,8.8402457757296471,8.5161290322580641,null,8.0357142857142865,7.709090909090909,8.0381507340705962,8.077251451032625]
[1820,"Franqueados + Gestores - Até 1 ano","2018-10-25"]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2018-10-25"]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2018-10-25"]
[1823,"Supervisores de Franquias - Até 1 ano","2018-10-25"]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2018-10-25"]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2018-10-25"]
[1826,"Consultores de Franquias - Até 1 ano","2018-10-25"]
[1827,"Consultores de Franquias - 1 a 3 anos","2018-10-25"]
[1828,"Consultores de Franquias - 3 anos ou mais","2018-10-25"]

{"sheet":"APL_04_SAT","index":9,"n_rows":48,"n_cols":120,"rows_kept":48,"cut":false,"hidden":false,"merged":[]}
["ID_Segmento","Segmento","Data",1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,"ISQP","IS$P"]
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[1798,"Franquias N-NE - Norte","2021-10-25",1,1,1,1,1,0.83333333333333337,0.8571428571428571,1,1,1,0.83333333333333337,1,1,1,0.875,1,1,1,0.8571428571428571,0.9642857142857143,0.8303571428571429,0.9375,0.94690265486725667,0.56603773584905659,0.98113207547169812,0.94444444444444442,0.88181818181818183,0.90909090909090906,0.90990990990990994,0.62727272727272732,0.8165137614678899,0.95454545454545459,0.92727272727272725,0.65048543689320393,0.970873786407767,0.96226415094339623,0.92523364485981308,0.91666666666666663,0.90654205607476634,0.68269230769230771,0.76923076923076927,0.90654205607476634,0.92792792792792789,0.65686274509803921,0.97142857142857142,0.96261682242990654,0.95238095238095233,0.88888888888888884,0.73148148148148151,0.97297297297297303,0.95495495495495497,0.84693877551020413,0.93814432989690721,0.93814432989690721,0.7857142857142857,0.88785046728971961,0.79090909090909089,0.8571428571428571,0.80909090909090908,0.95789473684210524,0.97872340425531912,0.94791666666666663,0.86458333333333337,0.93577981651376152,0.88181818181818183,0.9375,0.91818181818181821,0.97222222222222221,0.9285714285714286,0.96363636363636362,0.9732142857142857,0.97959183673469385,1,0.91752577319587625,0.9375,0.9494949494949495,0.83333333333333337,1,0.91666666666666663,0.93939393939393945,0.9375,0.92500000000000004,0.95,0.95876288659793818,0.94845360824742264,0.95918367346938771,0.95918367346938771,0.956989247311828,0.86458333333333337,0.84375,0.84782608695652173,0.83870967741935487,0.82474226804123707,0.89690721649484539,0.95876288659793818,0.94545454545454544,0.91666666666666663,0.95370370370370372,0.96363636363636362,0.97297297297297303,1,1,1,1,null,null,0.95454545454545459,0.97272727272727277,0.97272727272727277,0.97169811320754718,0.98181818181818181,1,1,1,1,0.92045304408449657,1]
[1799,"Franquias N-NE - Nordeste","2021-10-25",0.68421052631578949,0.81818181818181823,0.90909090909090906,0.91304347826086951,0.78260869565217395,0.75,0.92,0.84,0.82608695652173914,0.68,0.875,0.81818181818181823,0.84615384615384615,0.84,0.84,0.90909090909090906,0.90361445783132532,0.93902439024390238,0.86956521739130432,0.93207547169811322,0.6877394636015326,0.83677298311444648,0.92655367231638419,0.6707070707070707,0.91081593927893734,0.9123809523809524,0.8298676748582231,0.88,0.90211132437619956,0.78967495219885275,0.82217973231357555,0.86781609195402298,0.94541910331384016,0.70987654320987659,0.90019193857965452,0.92202729044834308,0.85631067961165053,0.87164750957854409,0.90154440154440152,0.77480916030534353,0.79961464354527934,0.87159533073929962,0.92248062015503873,0.71255060728744934,0.88380952380952382,0.93217054263565891,0.85299806576402326,0.87140115163147791,0.7816091954022989,0.88380952380952382,0.91856060606060608,0.74886877828054299,0.84439359267734548,0.85483870967741937,0.74423963133640558,0.71769383697813116,0.622,0.74899598393574296,0.68686868686868685,0.87470449172576836,0.88221709006928406,0.89400921658986177,0.83564814814814814,0.874,0.88582677165354329,0.90660592255125283,0.85912698412698407,0.87698412698412698,0.87795275590551181,0.90457256461232605,0.88954635108481261,0.91363636363636369,0.69230769230769229,0.87528344671201819,0.88914027149321262,0.85135135135135132,0.8125,0.8,0.83076923076923082,0.90182648401826482,0.90209790209790208,0.92817679558011046,0.92777777777777781,0.88990825688073394,0.89559164733178653,0.90205011389521639,0.9124423963133641,0.84454756380510443,0.83101851851851849,0.81293302540415702,0.77209302325581397,0.77777777777777779,0.77345537757437066,0.8018433179723502,0.86713286713286708,0.87651821862348178,0.76190476190476186,0.86921529175050305,0.89090909090909087,0.89494949494949494,0.76666666666666672,0.77586206896551724,0.7857142857142857,0.78947368421052633,null,null,0.94411177644710575,0.94411177644710575,0.94411177644710575,0.94810379241516962,0.95427435387673953,0.87301587301587302,0.73770491803278693,0.82758620689655171,0.80701754385964908,0.84507301555496883,0.81119785896561813]
[1800,"Franquias S-SE-CO - Sul","2021-10-25",0.66666666666666663,0.88888888888888884,0.8571428571428571,0.875,0.875,0.55555555555555558,0.66666666666666663,0.66666666666666663,0.625,0.77777777777777779,0.77777777777777779,0.75,0.9,0.8,0.88888888888888884,0.77777777777777779,0.87912087912087911,0.9213483146067416,0.7,0.87443946188340804,0.62385321100917435,0.76681614349775784,0.9017857142857143,0.59276018099547512,0.80995475113122173,0.86818181818181817,0.73303167420814475,0.75784753363228696,0.79545454545454541,0.60730593607305938,0.74208144796380093,0.82790697674418601,0.88532110091743121,0.61502347417840375,0.83027522935779818,0.88018433179723499,0.7570093457943925,0.79357798165137616,0.82949308755760365,0.65740740740740744,0.72018348623853212,0.76279069767441865,0.81775700934579443,0.59069767441860466,0.83027522935779818,0.86363636363636365,0.76146788990825687,0.78139534883720929,0.66666666666666663,0.83944954128440363,0.85135135135135132,0.64215686274509809,0.77832512315270941,0.77889447236180909,0.71782178217821779,0.68518518518518523,0.55092592592592593,0.66824644549763035,0.60280373831775702,0.76923076923076927,0.80597014925373134,0.77832512315270941,0.79500000000000004,0.83568075117370888,0.875,0.87804878048780488,0.84507042253521125,0.83333333333333337,0.8165137614678899,0.86301369863013699,0.83486238532110091,0.88725490196078427,0.53846153846153844,0.87745098039215685,0.87623762376237624,0.85784313725490191,0.92307692307692313,0.92307692307692313,0.92307692307692313,0.86567164179104472,0.89054726368159209,0.85245901639344257,0.90322580645161288,0.88118811881188119,0.88324873096446699,0.88669950738916259,0.86206896551724133,0.80597014925373134,0.76381909547738691,0.75,0.71782178217821779,0.72636815920398012,0.69499999999999995,0.71859296482412061,0.78,0.81308411214953269,0.69230769230769229,0.82380952380952377,0.85308056872037918,0.863849765258216,0.77777777777777779,0.88888888888888884,1,1,null,null,0.93055555555555558,0.92093023255813955,0.91666666666666663,0.93548387096774188,0.93055555555555558,0.75,0.58333333333333337,0.9,0.8,0.79814985235689517,0.75965189873417738]
[1801,"Franquias S-SE-CO - Sudoeste","2021-10-25",0.61111111111111116,0.67142857142857137,0.76119402985074625,0.76388888888888884,0.75,0.62857142857142856,0.77333333333333332,0.74647887323943662,0.66176470588235292,0.72602739726027399,0.71014492753623193,0.75342465753424659,0.76315789473684215,0.62318840579710144,0.6901408450704225,0.63076923076923075,0.80555555555555558,0.848314606741573,0.65217391304347827,0.88074398249452956,0.65593784683684797,0.77117711771177122,0.89514348785871967,0.61651583710407243,0.84589800443458985,0.86845039018952064,0.77851605758582498,0.8066298342541437,0.82182628062360796,0.68456375838926176,0.76142697881828314,0.79865771812080533,0.87681970884658456,0.64252873563218393,0.83687150837988822,0.87272727272727268,0.79498861047835989,0.81614349775784756,0.80903954802259892,0.68934240362811794,0.72819932049830127,0.75936435868331442,0.85842696629213489,0.63921113689095133,0.81201334816462734,0.85665914221218964,0.79507278835386341,0.82059800664451832,0.69333333333333336,0.81159420289855078,0.82463928967813538,0.69057104913678624,0.82266666666666666,0.81671159029649598,0.71332436069986538,0.65186915887850472,0.53223915592028137,0.65064478311840568,0.58795749704840616,0.79172413793103447,0.82597054886211507,0.82744565217391308,0.76502732240437155,0.77022274325908557,0.80276816608996537,0.84,0.79456906729634003,0.79976303317535546,0.79294117647058826,0.84704519119351096,0.8025551684088269,0.83532536520584333,0.6,0.82791327913279134,0.81962864721485407,0.81324503311258278,0.79090909090909089,0.83636363636363631,0.81818181818181823,0.85924932975871315,0.85538881309686221,0.81270903010033446,0.81605351170568563,0.85115020297699595,0.86107290233837686,0.86388140161725069,0.87585266030013642,0.76560332871012482,0.75724137931034485,0.71467764060356653,0.67934782608695654,0.69795918367346943,0.67028493894165531,0.70476190476190481,0.81318681318681318,0.78436018957345977,0.66363636363636369,0.80238095238095242,0.81914893617021278,0.82290436835891378,0.63725490196078427,0.68316831683168322,0.71844660194174759,0.72,null,null,0.91067285382830632,0.89485981308411211,0.91013824884792627,0.9264367816091954,0.89504036908881202,0.71028037383177567,0.67924528301886788,0.67961165048543692,0.6633663366336634,0.76651357159252631,0.68283014609708892]
[1802,"Franquias S-SE-CO - Centro-Oeste","2021-10-25",1,0.8571428571428571,0.8571428571428571,0.7142857142857143,1,0.66666666666666663,1,1,0.8,1,0.83333333333333337,1,1,1,1,1,0.79166666666666663,0.84,0.8,0.9,0.62857142857142856,0.83098591549295775,0.87323943661971826,0.54285714285714282,0.971830985915493,0.82857142857142863,0.77464788732394363,0.78873239436619713,0.84285714285714286,0.5714285714285714,0.6901408450704225,0.87142857142857144,0.8970588235294118,0.59701492537313428,0.88571428571428568,0.8529411764705882,0.83823529411764708,0.73239436619718312,0.78873239436619713,0.54285714285714282,0.72857142857142854,0.83582089552238803,0.84285714285714286,0.6029411764705882,0.8571428571428571,0.84848484848484851,0.7,0.82857142857142863,0.62686567164179108,0.83098591549295775,0.84507042253521125,0.7931034482758621,0.91228070175438591,0.82758620689655171,0.7321428571428571,0.71212121212121215,0.58208955223880599,0.71641791044776115,0.70149253731343286,0.81481481481481477,0.84482758620689657,0.87931034482758619,0.8,0.86153846153846159,0.765625,0.81818181818181823,0.81538461538461537,0.8125,0.796875,0.87692307692307692,0.89230769230769236,0.7857142857142857,0.875,0.83636363636363631,0.81818181818181823,0.875,1,1,1,0.81481481481481477,0.81481481481481477,0.84210526315789469,0.8,0.73584905660377353,0.82692307692307687,0.82692307692307687,0.8867924528301887,0.79591836734693877,0.8,0.79591836734693877,0.660377358490566,0.72222222222222221,0.68518518518518523,0.75471698113207553,0.79629629629629628,0.83606557377049184,1,0.85245901639344257,0.88888888888888884,0.88524590163934425,1,0.8571428571428571,1,1,null,null,0.96666666666666667,0.92063492063492058,0.95238095238095233,0.93548387096774188,0.93650793650793651,1,0.88888888888888884,1,1,0.83681963288506045,0.97257383966244726]
[1803,"Lojas Próprias N-NE-CO - Norte","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,1,null,0.7,0.6,0.5,0.8,0.44444444444444442,1,0.9,0.7,0.5,0.6,0.7,0.66666666666666663,0.8,0.8,0.55555555555555558,0.75,0.75,0.5,0.5,0.77777777777777779,0.44444444444444442,0.5,0.7,0.66666666666666663,0.3,0.88888888888888884,0.8,0.7,0.6,0.7,0.7,0.8,0.66666666666666663,0.8,0.7,0.5,0.5,0.1,0.4,0.4,0.6,0.7,0.5,0.5,0.7,0.7,0.8,0.7,0.7,0.7,0.8,0.6,0.7,null,0.9,0.7,0.6,null,null,null,1,0.9,1,0.75,0.9,0.9,0.8,0.8,0.6,0.6,0.6,0.8,0.9,0.7,0.8,0.7,0.8,null,0.7,0.9,0.9,null,null,null,null,0.8,0.7,null,0.875,0.875,0.875,0.75,null,null,null,null,0.7034128931519068]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.87301587301587302,0.65079365079365081,0.80952380952380953,0.83606557377049184,0.68852459016393441,0.90476190476190477,0.93650793650793651,0.8,0.8571428571428571,0.88888888888888884,0.77777777777777779,0.75806451612903225,0.80645161290322576,0.91666666666666663,0.73333333333333328,0.89655172413793105,0.90476190476190477,0.85,0.86440677966101698,0.81355932203389836,0.75409836065573765,0.78688524590163933,0.79032258064516125,0.77419354838709675,0.67213114754098358,0.88524590163934425,0.87301587301587302,0.79032258064516125,0.83606557377049184,0.81967213114754101,0.82539682539682535,0.88888888888888884,0.74545454545454548,0.83636363636363631,0.8,0.81818181818181823,0.72727272727272729,0.44230769230769229,0.58181818181818179,0.5636363636363636,0.78,0.81481481481481477,0.8545454545454545,0.8,0.83333333333333337,0.81481481481481477,0.92592592592592593,0.90740740740740744,0.92307692307692313,0.8392857142857143,0.96226415094339623,0.89090909090909087,0.9285714285714286,null,0.94444444444444442,0.9464285714285714,0.8571428571428571,null,null,null,0.9821428571428571,0.98181818181818181,0.95,0.95238095238095233,0.92727272727272725,0.94545454545454544,0.9464285714285714,0.96363636363636362,0.83636363636363631,0.8571428571428571,0.79629629629629628,0.79245283018867929,0.77777777777777779,0.7142857142857143,0.79629629629629628,0.7857142857142857,0.84905660377358494,null,0.875,0.92727272727272725,0.94545454545454544,null,null,null,null,0.84615384615384615,0.82692307692307687,1,0.9642857142857143,1,0.9821428571428571,0.9642857142857143,null,null,null,null,0.84199223778936838]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,1,null,0.78947368421052633,0.5,0.84210526315789469,0.89473684210526316,0.57894736842105265,0.84210526315789469,0.78947368421052633,0.81578947368421051,0.75,0.78378378378378377,0.67567567567567566,0.86842105263157898,0.81578947368421051,0.78947368421052633,0.60526315789473684,0.81081081081081086,0.84210526315789469,0.77777777777777779,0.72972972972972971,0.73684210526315785,0.66666666666666663,0.7567567567567568,0.77777777777777779,0.7567567567567568,0.51428571428571423,0.7567567567567568,0.76315789473684215,0.73684210526315785,0.68421052631578949,0.68421052631578949,0.71052631578947367,0.73684210526315785,0.62857142857142856,0.88571428571428568,0.77142857142857146,0.6,0.47222222222222221,0.41666666666666669,0.55555555555555558,0.54285714285714282,0.6,0.75,0.66666666666666663,0.5714285714285714,0.77777777777777779,0.80555555555555558,0.83333333333333337,0.88571428571428568,0.91428571428571426,0.86111111111111116,0.88888888888888884,0.80555555555555558,0.86111111111111116,null,0.89189189189189189,0.81081081081081086,0.78378378378378377,null,null,null,0.94444444444444442,0.88571428571428568,0.8,0.8,0.88235294117647056,0.8529411764705882,0.91428571428571426,0.91428571428571426,0.82857142857142863,0.77777777777777779,0.8,0.76470588235294112,0.82857142857142863,0.72222222222222221,0.79411764705882348,0.86111111111111116,0.88235294117647056,null,0.94285714285714284,0.88571428571428568,0.91176470588235292,null,null,null,null,0.8,0.82857142857142863,1,0.88888888888888884,0.94444444444444442,0.94444444444444442,0.83333333333333337,null,null,null,null,0.78443471023075217]
[1806,"Lojas Próprias S-SE - Sul","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.84905660377358494,0.660377358490566,0.77358490566037741,0.8867924528301887,0.48076923076923078,0.78846153846153844,0.78846153846153844,0.75471698113207553,0.81132075471698117,0.82692307692307687,0.64150943396226412,0.75,0.77358490566037741,0.84313725490196079,0.52941176470588236,0.76923076923076927,0.86538461538461542,0.75,0.82692307692307687,0.83018867924528306,0.660377358490566,0.70588235294117652,0.8,0.88,0.66666666666666663,0.76923076923076927,0.81632653061224492,0.76923076923076927,0.84313725490196079,0.65384615384615385,0.76923076923076927,0.77358490566037741,0.77777777777777779,0.84444444444444444,0.77272727272727271,0.65909090909090906,0.6,0.46666666666666667,0.56818181818181823,0.53333333333333333,0.75555555555555554,0.77272727272727271,0.73333333333333328,0.71111111111111114,0.77777777777777779,0.75,0.81818181818181823,0.79545454545454541,0.81818181818181823,0.77272727272727271,0.86046511627906974,0.84090909090909094,0.86363636363636365,null,0.75,0.8,0.71111111111111114,null,null,null,0.91111111111111109,0.9555555555555556,0.93333333333333335,0.93333333333333335,0.81818181818181823,0.88095238095238093,0.8666666666666667,0.88888888888888884,0.77272727272727271,0.73333333333333328,0.68181818181818177,0.65909090909090906,0.69767441860465118,0.66666666666666663,0.68888888888888888,0.8666666666666667,0.8,null,0.84444444444444444,0.82222222222222219,0.8666666666666667,null,null,null,null,0.88636363636363635,0.86363636363636365,1,0.86363636363636365,0.86363636363636365,0.95454545454545459,0.82222222222222219,null,null,null,null,0.77700751765312059]
[1807,"Lojas Próprias S-SE - Sudoeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.77777777777777779,0.66666666666666663,null,0.89130434782608692,0.61748633879781423,0.76756756756756761,0.87096774193548387,0.62295081967213117,0.87027027027027026,0.85483870967741937,0.74731182795698925,0.76756756756756761,0.78688524590163933,0.59459459459459463,0.74863387978142082,0.81767955801104975,0.86885245901639341,0.6067415730337079,0.84615384615384615,0.85326086956521741,0.76923076923076927,0.79670329670329665,0.81666666666666665,0.63043478260869568,0.75824175824175821,0.78212290502793291,0.82320441988950277,0.5730337078651685,0.75274725274725274,0.81868131868131866,0.7696629213483146,0.77595628415300544,0.60989010989010994,0.81111111111111112,0.83606557377049184,0.7100591715976331,0.80838323353293418,0.79012345679012341,0.7142857142857143,0.56804733727810652,0.42941176470588233,0.55089820359281438,0.53012048192771088,0.77160493827160492,0.79761904761904767,0.74698795180722888,0.73053892215568861,0.83832335329341312,0.77456647398843925,0.83720930232558144,0.77192982456140347,0.75739644970414199,0.7857142857142857,0.82183908045977017,0.79069767441860461,0.81764705882352939,null,0.83625730994152048,0.79428571428571426,0.79885057471264365,null,null,null,0.86781609195402298,0.87573964497041423,0.83333333333333337,0.83333333333333337,0.89534883720930236,0.87573964497041423,0.85465116279069764,0.85964912280701755,0.79881656804733725,0.7678571428571429,0.74705882352941178,0.65269461077844315,0.71176470588235297,0.69590643274853803,0.73255813953488369,0.75722543352601157,0.783625730994152,null,0.77976190476190477,0.79885057471264365,0.84883720930232553,null,null,null,null,0.84516129032258069,0.80769230769230771,1,0.85380116959064323,0.87283236994219648,0.89534883720930236,0.88505747126436785,null,null,null,null,0.77283239639443524]
[1808,"Área - Comercial","2021-10-25",null,null,null,null,null,null,null,null,null,null,0.76315789473684215,null,null,0.72649572649572647,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85359265262020534,0.84829059829059827,null,0.81730769230769229,0.84688995215311003,0.84210526315789469,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81397711139458129]
[1809,"Área - CRM","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.67571497818710613,0.55512384652744051,0.67448680351906154,0.62084148727984345,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.63154177887836294]
[1810,"Área - Expansão Franquia","2021-10-25",0.6696428571428571,0.74782608695652175,0.81818181818181823,0.81196581196581197,0.7946428571428571,0.65765765765765771,0.81147540983606559,0.78260869565217395,0.71818181818181814,null,null,0.79130434782608694,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.76034873605436681]
[1811,"Área - Franquias","2021-10-25",null,null,null,null,null,null,null,null,null,0.74789915966386555,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.8236738703339882,0.72058823529411764,0.83349753694581286,0.85273972602739723,0.86294664708761626,null,null,null,null,null,null,0.92804532577903687,0.9121359223300971,0.92240963855421687,0.93484555984555984,0.91674687199230032,0.79104477611940294,0.71859296482412061,0.76719576719576721,0.74731182795698925,0.83197825533001923,0.75603633402406989]
[1812,"Área - Marketing","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.7192982456140351,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.82997118155619598,0.86566362170875877,0.82513395031660985,0.83333333333333337,0.82478218780251689,0.87138728323699421,0.8403846153846154,0.8671665773968934,0.66009852216748766,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81372195185174401]
[1813,"Área - Produtos","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.8948566226672735,0.66221198156682026,0.79790623577605824,0.90104879160966711,0.61963190184049077,0.87166513339466423,0.87920700783771322,0.78908757450710687,0.81980742778541948,0.84110854503464205,0.6894639556377079,0.77459584295612005,0.83016241299303939,0.89505597014925375,0.65012048192771088,0.85960820895522383,0.88727101925786755,0.8105560791705938,0.82659228265922824,0.8376228357510529,0.69658719027582983,0.74988290398126467,0.80056710775047257,0.8654205607476636,0.64354527938342965,0.83595922150139013,0.87505849321478713,0.80587960802613157,0.82638888888888884,0.70727188513200556,0.83787528868360273,0.85733944954128438,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.80122988089388769]
[1814,"Área - SAF","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.80530973451327437,0.78536048431480465,0.75660792951541855,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.78242604944783256]
[1815,"Área - T&D","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.76068376068376065,0.73831775700934577,0.85049019607843135,0.88613861386138615,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88111888111888115,0.88232074438970987,0.86182336182336183,0.86647727272727271,0.87242128121606954,0.87982359426681367,0.88174946004319654,0.88949373979314095,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85423822191761412]
[1816,"Área - TI","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,0.81451612903225812,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.71466809421841537,0.83243534482758619,0.82298474945533773,0.72411924119241189,null,null,null,null,0.81047937569676698,0.83902439024390241,0.83197389885807504,0.78270388615216202,0.82115009746588696,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.79940552071428028]
[1829,"Área - Financeiro","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.77717391304347827,0.78260869565217395,0.84459459459459463,0.81818181818181823,null,null,null,null,null,null,null,null,null,0.80563975536801635]
[1830,"Área - Mesa","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.71609006040637013,0.73508483853311435,0.71079761258817142,0.74795417348608839,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.72748167125343621]
[1831,"Área - Comissionamento","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.72105263157894739,0.74866310160427807,null,null,null,null,null,null,null,null,null,null,null,null,null,0.73485786659161279]
[1817,"Todos - Menos de 1 ano","2021-10-25",0.77777777777777779,0.9,0.88235294117647056,0.94117647058823528,0.9375,0.88235294117647056,0.75,0.89473684210526316,0.78947368421052633,0.73684210526315785,0.88888888888888884,0.88235294117647056,0.8,0.84210526315789469,0.90476190476190477,0.80952380952380953,0.87591240875912413,0.91111111111111109,0.68421052631578949,0.88659793814432986,0.73821989528795806,0.82051282051282048,0.91794871794871791,0.66315789473684206,0.87113402061855671,0.91752577319587625,0.81347150259067358,0.84974093264248707,0.88082901554404147,0.69587628865979378,0.79274611398963735,0.859375,0.90625,0.67553191489361697,0.87564766839378239,0.91005291005291,0.84816753926701571,0.85567010309278346,0.88481675392670156,0.71502590673575128,0.76595744680851063,0.82631578947368423,0.86528497409326421,0.73544973544973546,0.89119170984455953,0.90625,0.87434554973821987,0.88020833333333337,0.76410256410256405,0.85416666666666663,0.89743589743589747,0.72121212121212119,0.88414634146341464,0.8571428571428571,0.76073619631901845,0.73262032085561501,0.58064516129032262,0.69565217391304346,0.66310160427807485,0.85624999999999996,0.86585365853658536,0.86585365853658536,0.79878048780487809,0.85106382978723405,0.86458333333333337,0.89090909090909087,0.89247311827956988,0.84816753926701571,0.83157894736842108,0.90052356020942403,0.89583333333333337,0.88095238095238093,0.60869565217391308,0.87195121951219512,0.86746987951807231,0.85119047619047616,0.875,0.875,0.95833333333333337,0.86746987951807231,0.90243902439024393,0.85245901639344257,0.83606557377049184,0.87195121951219512,0.88414634146341464,0.90963855421686746,0.90963855421686746,0.82208588957055218,0.79374999999999996,0.77439024390243905,0.70909090909090911,0.72891566265060237,0.68711656441717794,0.73333333333333328,0.84810126582278478,0.84699453551912574,0.81818181818181823,0.84699453551912574,0.8835978835978836,0.88297872340425532,0.77272727272727271,0.80952380952380953,0.9,0.90476190476190477,null,null,0.93617021276595747,0.90476190476190477,0.92063492063492058,0.93085106382978722,0.91489361702127658,0.75,0.79166666666666663,0.72727272727272729,0.72727272727272729,0.83572147453841361]
[1818,"Todos - De 1 a 3 anos","2021-10-25",0.5,0.76923076923076927,0.84615384615384615,0.8571428571428571,0.69230769230769229,0.41666666666666669,0.7142857142857143,0.7142857142857143,0.5,0.38461538461538464,0.53846153846153844,0.53846153846153844,0.7142857142857143,0.7857142857142857,0.58333333333333337,0.58333333333333337,0.89873417721518989,0.94736842105263153,0.5714285714285714,0.94444444444444442,0.68125000000000002,0.86419753086419748,0.95,0.71710526315789469,0.91249999999999998,0.87820512820512819,0.86163522012578619,0.90123456790123457,0.91139240506329111,0.83544303797468356,0.86075949367088611,0.83439490445859876,0.9426751592356688,0.73509933774834435,0.89937106918238996,0.9096774193548387,0.87179487179487181,0.89873417721518989,0.90322580645161288,0.82467532467532467,0.86363636363636365,0.86075949367088611,0.91823899371069184,0.70322580645161292,0.89240506329113922,0.92356687898089174,0.85443037974683544,0.90566037735849059,0.80503144654088055,0.88819875776397517,0.89808917197452232,0.828125,0.90551181102362199,0.90551181102362199,0.79838709677419351,0.78289473684210531,0.625,0.7533333333333333,0.70547945205479456,0.91056910569105687,0.94488188976377951,0.93600000000000005,0.89516129032258063,0.86,0.85620915032679734,0.8828125,0.85526315789473684,0.88079470198675491,0.85064935064935066,0.89032258064516134,0.88235294117647056,0.92913385826771655,0.625,0.86507936507936511,0.87692307692307692,0.90769230769230769,0.70833333333333337,0.83333333333333337,0.75,0.9453125,0.94308943089430897,0.90322580645161288,0.87096774193548387,0.92125984251968507,0.90551181102362199,0.93076923076923079,0.93700787401574803,0.90400000000000003,0.84799999999999998,0.84552845528455289,0.78861788617886175,0.80314960629921262,0.75193798449612403,0.7846153846153846,0.84496124031007747,0.85135135135135132,0.625,0.85333333333333339,0.88079470198675491,0.8783783783783784,0.54545454545454541,0.63636363636363635,0.78260869565217395,0.78260869565217395,null,null,0.94771241830065356,0.94701986754966883,0.94078947368421051,0.94701986754966883,0.92105263157894735,0.70833333333333337,0.625,0.69565217391304346,0.65217391304347827,0.80992511166601655]
[1819,"Todos - De 3 anos ou mais de help","2021-10-25",0.67500000000000004,0.70731707317073167,0.8,0.77906976744186052,0.7831325301204819,0.64634146341463417,0.84090909090909094,0.76829268292682928,0.74025974025974028,0.8045977011494253,0.77108433734939763,0.81176470588235294,0.83333333333333337,0.69047619047619047,0.75,0.7432432432432432,0.8125,0.84455958549222798,0.75308641975308643,0.8913633894622488,0.65255634964266085,0.78967391304347823,0.89499455930359084,0.60664040517726503,0.86813186813186816,0.87520615722924688,0.78020776380535817,0.80941949616648412,0.83076074972436609,0.67604856512141276,0.7651598676957001,0.82668881506090808,0.88969359331476328,0.63997695852534564,0.8543526785714286,0.88291316526610641,0.80112676056338028,0.81712062256809337,0.82691233947515352,0.68359375,0.73842721695482427,0.79242081447963797,0.86073825503355705,0.62817551963048501,0.82512451577199775,0.8674496644295302,0.79431438127090304,0.81370923161967934,0.69252077562326875,0.83167770419426046,0.84956236323851209,0.70476190476190481,0.82108626198083068,0.8126614987080103,0.71437740693196405,0.66009280742459397,0.54619407321324809,0.66530373831775702,0.609000584453536,0.79748510919920579,0.82754182754182759,0.82,0.77192982456140347,0.8144690781796966,0.82383419689119175,0.8616071428571429,0.81516034985422736,0.82746478873239437,0.82171893147502906,0.86647398843930634,0.83054755043227668,0.86068702290076338,0.67307692307692313,0.85073670723894934,0.84390862944162437,0.82364096080910243,0.82499999999999996,0.84472049689440998,0.83850931677018636,0.87731629392971244,0.87532467532467528,0.85837651122625214,0.86919104991394147,0.86847195357833651,0.87721602101116214,0.87467866323907451,0.88341968911917101,0.79539473684210527,0.77937336814621405,0.74754741661216484,0.71102413568166989,0.73011734028683184,0.70986460348162472,0.74642392717815342,0.82089552238805974,0.81876832844574776,0.72151898734177211,0.83028874484384207,0.846830985915493,0.85940246045694202,0.73972602739726023,0.75694444444444442,0.75886524822695034,0.76428571428571423,0.84459459459459463,0.81818181818181823,0.92485955056179781,0.90988372093023251,0.92099192618223757,0.93421811886901329,0.9165707710011507,0.81045751633986929,0.72185430463576161,0.78472222222222221,0.76595744680851063,0.79346023881282945]
[1820,"Franqueados + Gestores - Até 1 ano","2021-10-25",0.77777777777777779,0.9,0.88235294117647056,0.94117647058823528,0.9375,0.88235294117647056,0.75,0.89473684210526316,0.78947368421052633,0.73684210526315785,0.88888888888888884,0.88235294117647056,0.8,0.84210526315789469,0.90476190476190477,0.80952380952380953,null,null,0.68421052631578949,0.83333333333333337,0.72,0.84,0.88,0.69565217391304346,0.875,0.8,0.91666666666666663,0.77272727272727271,0.875,0.84,0.8,0.84,0.92,0.82608695652173914,0.91304347826086951,0.86956521739130432,0.91304347826086951,0.86956521739130432,0.91304347826086951,0.875,0.83333333333333337,0.79166666666666663,0.88,0.83333333333333337,0.95833333333333337,0.83333333333333337,0.95833333333333337,1,0.96,0.84,0.88,null,null,null,null,0.625,0.52173913043478259,0.5,0.5,null,null,null,null,0.58333333333333337,0.79166666666666663,null,0.91304347826086951,0.79166666666666663,0.79166666666666663,0.875,0.875,null,0.60869565217391308,null,null,null,0.875,0.875,0.95833333333333337,null,null,0.7142857142857143,0.7142857142857143,null,null,null,null,null,null,null,null,null,null,null,null,0.85,0.81818181818181823,0.77272727272727271,0.83333333333333337,0.875,0.77272727272727271,0.80952380952380953,0.9,0.90476190476190477,null,null,0.95833333333333337,0.875,0.91666666666666663,0.875,0.875,0.75,0.79166666666666663,0.72727272727272729,0.72727272727272729,0.82681873503334469,0.74870540851553513]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2021-10-25",0.5,0.76923076923076927,0.84615384615384615,0.8571428571428571,0.69230769230769229,0.41666666666666669,0.7142857142857143,0.7142857142857143,0.5,0.38461538461538464,0.53846153846153844,0.53846153846153844,0.7142857142857143,0.7857142857142857,0.58333333333333337,0.58333333333333337,null,null,0.5714285714285714,0.91666666666666663,0.69565217391304346,0.83333333333333337,0.95652173913043481,0.83333333333333337,0.86956521739130432,0.83333333333333337,1,1,1,0.81818181818181823,0.83333333333333337,0.78260869565217395,0.95454545454545459,0.72727272727272729,0.91304347826086951,0.82608695652173914,0.86363636363636365,0.90909090909090906,0.90476190476190477,0.76190476190476186,0.78260869565217395,0.77272727272727271,0.86363636363636365,0.65217391304347827,0.78260869565217395,0.82608695652173914,0.81818181818181823,0.86956521739130432,0.78260869565217395,0.82608695652173914,0.73913043478260865,null,null,null,null,0.625,0.45833333333333331,0.58333333333333337,0.5,null,null,null,null,0.625,0.68181818181818177,null,0.58333333333333337,0.73913043478260865,0.70833333333333337,0.70833333333333337,0.75,null,0.625,null,null,null,0.70833333333333337,0.83333333333333337,0.75,null,null,0.82608695652173914,0.73913043478260865,null,null,null,null,null,null,null,null,null,null,null,null,0.82608695652173914,0.625,0.82608695652173914,0.79166666666666663,0.78260869565217395,0.54545454545454541,0.63636363636363635,0.78260869565217395,0.78260869565217395,null,null,0.91666666666666663,0.875,0.91304347826086951,0.91666666666666663,0.79166666666666663,0.70833333333333337,0.625,0.69565217391304346,0.65217391304347827,0.74216800850092246,0.67015799853237934]
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[1771,"Franquias","2020-10-25",0.82666666666666666,0.94366197183098588,0.94594594594594594,0.79452054794520544,0.82352941176470584,0.71232876712328763,0.78873239436619713,0.80597014925373134,0.73529411764705888,0.96,0.78082191780821919,0.91428571428571426,0.93243243243243246,0.82608695652173914,0.94285714285714284,0.8571428571428571,null,0.90948275862068961,0.76470588235294112,0.94839973873285432,0.81089954038082734,0.89381107491856682,0.95309446254071661,0.7420844327176781,0.95350360183366079,0.88815789473684215,0.8947712418300654,0.8781127129750983,0.90473061760841,0.79947054930509598,0.88410596026490063,0.92966157929661575,0.95269382391590018,0.76592890677397718,0.93691899070385121,0.91054739652870498,0.89522546419098148,0.87294272547728768,0.90793862575050033,0.82071713147410363,0.87232620320855614,0.8734006734006734,0.92880685563612397,0.73409243134628266,0.92129629629629628,0.89914304548450885,0.89139072847682121,0.89646133682830931,null,0.90065359477124185,0.88852023888520237,0.72377158034528555,0.85409726848767487,0.89906417112299464,null,null,0.67545638945233266,0.66689053055742109,0.7400673400673401,0.85415259959486833,0.88790760869565222,0.89445196211096079,0.85172647257955314,0.88582941571524509,0.90114324142568936,0.9017379679144385,null,0.87734584450402142,0.90040106951871657,0.92018779342723001,0.91661107404936626,0.91442048517520214,0.51449275362318836,0.90066666666666662,0.88655462184873945,0.92662473794549272,0.82736842105263153,0.90921228304405877,0.92077230359520634,0.93863179074446679,0.95408163265306123,null,null,0.90465793304221254,0.92358078602620086,0.90370370370370368,0.92794612794612796,0.88611111111111107,0.87193460490463215,0.84467353951890034,null,0.84148862853204687,0.81799591002044991,0.81751336898395721,0.82873636946760743,0.79538165490699164,0.62307692307692308,0.77558221594918841,0.51635663887107119,0.76234788833214029,null,0.625,1,0.86250000000000004,0.875,null,0.84302325581395354,0.94926568758344454,0.9599733155436958,0.96325985303941219,0.96606786427145708,0.94927536231884058,null,0.96376811594202894,0.89855072463768115,0.86225014365057695,0.93573191570153791]
[1772,"Lojas próprias","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86826347305389218,null,0.91812865497076024,0.75775480059084199,0.84716157205240172,0.93913043478260871,0.71970802919708032,0.93988269794721413,0.86370370370370375,0.90802919708029195,0.87865497076023391,0.93158660844250363,0.80588235294117649,0.88524590163934425,0.90175953079178883,0.95014662756598245,0.75449101796407181,0.93026706231454004,0.89301634472511149,0.89624060150375939,0.89604685212298685,0.9275147928994083,0.81858407079646023,0.89053254437869822,0.85801526717557253,0.88563049853372433,0.73707533234859679,0.88954344624447712,0.88622754491017963,0.8928571428571429,0.90132547864506629,null,0.88905109489051093,0.89280469897209991,0.74633431085043989,0.85422740524781338,0.8924889543446245,null,null,0.61961367013372959,0.60207100591715978,0.69701492537313436,0.82738095238095233,0.85925925925925928,0.8456973293768546,0.77443609022556392,0.87390029325513197,0.88244047619047616,0.91764705882352937,null,0.88041853512705526,0.87703703703703706,0.91002949852507375,0.91137370753323488,0.89317507418397624,null,0.87851851851851848,null,null,null,0.86303387334315174,0.88105726872246692,0.91313131313131313,0.93647540983606559,null,null,0.88052373158756136,0.90476190476190477,0.91803278688524592,0.92835820895522392,0.87037037037037035,0.83030303030303032,0.80664652567975825,null,0.81664098613251157,0.76740740740740743,0.7720588235294118,null,null,0.6248037676609105,0.74528301886792447,0.38714285714285712,0.66932907348242809,null,null,null,null,null,null,null,0.92511013215859028,0.930576070901034,0.92920353982300885,0.91752577319587625,null,null,null,null,0.85550457362718824]
[1773,"Franquias - Franqueados","2020-10-25",0.85,0.92105263157894735,0.95,0.72499999999999998,0.8,0.7,0.76923076923076927,0.78378378378378377,0.74358974358974361,0.92682926829268297,0.72499999999999998,1,0.97499999999999998,0.78947368421052633,0.92307692307692313,0.80769230769230771,null,null,0.80555555555555558,0.92592592592592593,0.90123456790123457,0.94936708860759489,0.97530864197530864,0.83561643835616439,0.96202531645569622,0.7,0.92500000000000004,0.91249999999999998,0.9375,0.80263157894736847,0.94871794871794868,0.9375,0.96250000000000002,0.7432432432432432,0.92207792207792205,0.810126582278481,0.91025641025641024,0.89873417721518989,0.92307692307692313,0.75,0.88888888888888884,0.84810126582278478,0.96296296296296291,0.67532467532467533,0.92405063291139244,0.72839506172839508,0.87341772151898733,0.91249999999999998,null,0.86075949367088611,0.89743589743589747,0.61250000000000004,0.8,0.87341772151898733,null,null,0.66249999999999998,0.64935064935064934,0.70129870129870131,0.85,0.88749999999999996,0.86075949367088611,0.79487179487179482,0.82051282051282048,0.77500000000000002,0.88749999999999996,null,0.8,0.82499999999999996,0.88749999999999996,0.91139240506329111,0.88607594936708856,0.46913580246913578,0.9,0.97435897435897434,0.97468354430379744,1,0.87654320987654322,0.90123456790123457,0.94,0.96,null,null,0.94594594594594594,0.9178082191780822,0.91139240506329111,0.96202531645569622,0.85526315789473684,0.86075949367088611,0.80769230769230771,null,0.810126582278481,0.79220779220779225,0.78481012658227844,0.92592592592592593,0.88888888888888884,0.90123456790123457,1,1,0.98765432098765427,null,0.625,1,0.86250000000000004,0.875,null,1,0.97499999999999998,0.98750000000000004,0.98750000000000004,0.95,0.98765432098765427,null,1,0.98765432098765427,0.86254949884376408,0.99196722195266596]
[1774,"Franquias - Gestores de Negócios","2020-10-25",0.8,0.96969696969696972,0.94117647058823528,0.87878787878787878,0.84848484848484851,0.72727272727272729,0.8125,0.83333333333333337,0.72413793103448276,1,0.84848484848484851,0.82352941176470584,0.88235294117647056,0.87096774193548387,1,1,null,null,0.71875,1,0.83333333333333337,0.92592592592592593,0.94444444444444442,0.66666666666666663,0.98076923076923073,0.90566037735849059,0.92452830188679247,0.92307692307692313,0.92307692307692313,0.77358490566037741,0.96296296296296291,0.98113207547169812,1,0.73584905660377353,0.96153846153846156,0.94339622641509435,0.96296296296296291,0.94444444444444442,0.96226415094339623,0.82,0.94339622641509435,0.90196078431372551,0.94339622641509435,0.71698113207547165,0.8867924528301887,0.8867924528301887,0.94230769230769229,0.96296296296296291,null,0.83636363636363631,0.85185185185185186,0.52830188679245282,0.73076923076923073,0.90384615384615385,null,null,0.40384615384615385,0.47169811320754718,0.5,0.71698113207547165,0.86538461538461542,0.83018867924528306,0.74509803921568629,0.77358490566037741,0.86538461538461542,0.88461538461538458,null,0.86274509803921573,0.96153846153846156,0.94230769230769229,0.90384615384615385,0.88,0.57894736842105265,0.94230769230769229,0.92982456140350878,1,0.78947368421052633,0.94117647058823528,0.92307692307692313,1,1,null,null,0.96,0.95918367346938771,0.94117647058823528,0.98148148148148151,0.79245283018867929,0.81481481481481477,0.69090909090909092,null,0.78846153846153844,0.75510204081632648,0.72549019607843135,0.77192982456140347,0.96491228070175439,0.80701754385964908,0.94117647058823528,0.85964912280701755,0.83018867924528306,null,null,null,null,null,null,1,0.96226415094339623,1,1,1,0.89473684210526316,null,0.91228070175438591,0.77192982456140347,0.85853621047251805,0.85581858576572434]
[1775,"Franquias - Supervisores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.96721311475409832,null,0.96533333333333338,0.82841823056300268,0.92307692307692313,0.96010638297872342,0.73209549071618041,0.97089947089947093,0.90348525469168905,0.89627659574468088,0.87862796833773082,0.92307692307692313,0.83064516129032262,0.91530054644808745,0.9536784741144414,0.97580645161290325,0.76280323450134768,0.95490716180371349,0.92411924119241196,0.91733333333333333,0.88533333333333331,0.92119565217391308,0.85907859078590787,0.90463215258855589,0.89617486338797814,0.94308943089430897,0.75202156334231807,0.92972972972972978,0.93817204301075274,0.90616621983914214,0.92513368983957223,null,0.93617021276595747,0.92780748663101609,0.69786096256684493,0.87096774193548387,0.90243902439024393,null,null,0.68119891008174382,0.64959568733153639,0.73024523160762944,0.86684782608695654,0.91086350974930363,0.90710382513661203,0.87870619946091644,0.88586956521739135,0.92452830188679247,0.94892473118279574,null,0.89784946236559138,0.91420911528150139,0.93989071038251371,0.93817204301075274,0.92582417582417587,null,0.94086021505376349,0.85923753665689151,0.90322580645161288,0.79472140762463339,0.93833780160857905,0.93600000000000005,0.94799999999999995,0.96734693877551026,null,null,0.94047619047619047,0.96706586826347307,0.93206521739130432,0.95095367847411449,0.90833333333333333,0.8807588075880759,0.84487534626038785,null,0.8575342465753425,0.8405405405405405,0.79032258064516125,0.73958333333333337,0.77604166666666663,0.71052631578947367,0.74780058651026393,0.63541666666666663,0.72941176470588232,null,null,null,null,null,null,0.86096256684491979,0.96791443850267378,0.97837837837837838,0.9731182795698925,0.97043010752688175,null,null,null,null,0.88493903066730173]
[1776,"Franquias - Consultores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88888888888888884,null,0.94123408423114596,0.79605911330049262,0.87707317073170732,0.94921875,0.74308300395256921,0.94499017681728881,0.89644970414201186,0.89030362389813911,0.8729064039408867,0.89437314906219156,0.78910891089108914,0.86363636363636365,0.91757696127110233,0.94094488188976377,0.77039274924471302,0.93,0.91173520561685051,0.88211788211788211,0.86251236399604347,0.89900000000000002,0.8123138033763655,0.85527638190954769,0.86552072800808899,0.92011834319526631,0.73286290322580649,0.91980198019801984,0.89910979228486643,0.88469184890656061,0.88113948919449903,null,0.89411764705882357,0.87512487512487513,0.75275275275275277,0.85857572718154462,0.89959839357429716,null,null,0.68877551020408168,0.68522267206477738,0.75935288169868553,0.8571428571428571,0.88073394495412849,0.89591836734693875,0.85158648925281477,0.89696969696969697,0.90447154471544711,0.88608870967741937,null,0.87664307381193129,0.89808274470232086,0.91440080563947634,0.90963855421686746,0.91422805247225025,null,0.88353413654618473,null,null,null,0.89929506545820748,0.91649899396378265,0.93129770992366412,0.94582043343653255,null,null,0.88512035010940915,0.90631808278867099,0.89057750759878418,0.91370558375634514,0.88538380651945325,0.87267080745341619,0.8563995837669095,null,0.84083769633507854,0.81462409886714726,0.83501006036217307,0.85728061716489878,0.78592092574734806,0.55684210526315792,0.75792811839323471,0.41562198649951781,0.7508125677139762,null,null,null,null,null,null,0.81563706563706562,0.93945509586276488,0.9487951807228916,0.95568982880161124,0.96392785571142281,null,null,null,null,0.86262082781297389]
[1777,"Lojas próprias - Supervisores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81052631578947365,null,0.92513368983957223,0.73655913978494625,0.84656084656084651,0.93650793650793651,0.62765957446808507,0.956989247311828,0.82978723404255317,0.91443850267379678,0.88235294117647056,0.93048128342245995,0.78688524590163933,0.90163934426229508,0.92513368983957223,0.96216216216216222,0.72928176795580113,0.9197860962566845,0.89673913043478259,0.90607734806629836,0.89247311827956988,0.90909090909090906,0.80978260869565222,0.89560439560439564,0.84482758620689657,0.89071038251366119,0.7189189189189189,0.86559139784946237,0.89784946236559138,0.91256830601092898,0.9027027027027027,null,0.8797814207650273,0.87567567567567572,0.7021276595744681,0.86772486772486768,0.88648648648648654,null,null,0.54594594594594592,0.55614973262032086,0.65591397849462363,0.82352941176470584,0.86702127659574468,0.83243243243243248,0.73224043715846998,0.87700534759358284,0.85945945945945945,0.91578947368421049,null,0.86413043478260865,0.89189189189189189,0.89893617021276595,0.89130434782608692,0.89839572192513373,null,0.91443850267379678,null,null,null,0.88421052631578945,0.89947089947089942,0.8920863309352518,0.92028985507246375,null,null,0.86227544910179643,0.90116279069767447,0.87634408602150538,0.93121693121693117,0.86338797814207646,0.81621621621621621,0.79679144385026734,null,0.81111111111111112,0.75661375661375663,0.77659574468085102,null,null,0.69318181818181823,0.72674418604651159,0.63350785340314131,0.73809523809523814,null,null,null,null,null,null,null,0.91578947368421049,0.91443850267379678,0.90476190476190477,0.89417989417989419,null,null,null,null,0.8500721565035072]
[1778,"Lojas próprias - Consultores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89121338912133896,null,0.91549295774647887,0.7657841140529531,0.84738955823293172,0.94011976047904189,0.75452716297786715,0.93346774193548387,0.87679671457905539,0.90562248995983941,0.87726358148893357,0.93200000000000005,0.81287726358148893,0.87909836065573765,0.89292929292929291,0.94567404426559354,0.76386036960985626,0.93429158110882959,0.89161554192229042,0.8925619834710744,0.89738430583501005,0.93456032719836402,0.82186234817813764,0.88866396761133604,0.86278586278586278,0.88376753507014028,0.74390243902439024,0.89858012170385393,0.88174273858921159,0.88548057259713697,0.90080971659919029,null,0.89243027888446214,0.89919354838709675,0.76315789473684215,0.84909456740442657,0.89473684210526316,null,null,0.64754098360655743,0.61963190184049077,0.71280991735537191,0.82886597938144335,0.85626283367556466,0.8507157464212679,0.79045643153526968,0.87272727272727268,0.89117043121149897,0.91836734693877553,null,0.88659793814432986,0.87142857142857144,0.91428571428571426,0.91886409736308317,0.89117043121149897,null,0.86475409836065575,null,null,null,0.85480572597137017,0.87398373983739841,0.9213483146067416,0.94285714285714284,null,null,0.88738738738738743,0.90617848970251713,0.93402061855670104,0.92723492723492729,0.87311827956989252,0.83578947368421053,0.81052631578947365,null,0.81876332622601278,0.77160493827160492,0.77032520325203258,null,null,0.59869848156182215,0.75215517241379315,0.29469548133595286,0.64410480349344978,null,null,null,null,null,null,null,0.92871690427698572,0.93673469387755104,0.93865030674846628,0.92653061224489797,null,null,null,null,0.85338122438711539]
[1779,"Regional Franquia N-NE","2020-10-25",0.91304347826086951,1,1,0.77272727272727271,0.81818181818181823,0.72727272727272729,0.90476190476190477,0.8571428571428571,0.8,0.95652173913043481,0.86956521739130432,1,1,0.9,0.92307692307692313,0.84615384615384615,null,0.97674418604651159,0.80952380952380953,0.95833333333333337,0.84033613445378152,0.92291666666666672,0.96473029045643155,0.73473684210526313,0.96,0.90042372881355937,0.9161425576519916,0.90336134453781514,0.92436974789915971,0.82978723404255317,0.89574468085106385,0.95106382978723403,0.97689075630252098,0.7857142857142857,0.95095948827292109,0.92094017094017089,0.9042553191489362,0.90187891440501045,0.91754756871035936,0.86752136752136755,0.89293361884368305,0.91239316239316237,0.96210526315789469,0.78663793103448276,0.92963752665245203,0.92161016949152541,0.91157894736842104,0.92842105263157892,null,0.91440501043841338,0.90506329113924056,0.7568710359408034,0.88818565400843885,0.93842887473460723,null,null,0.75053763440860211,0.68398268398268403,0.78418803418803418,0.88577586206896552,0.89826839826839822,0.92060085836909866,0.88008565310492504,0.93361884368308357,0.93088552915766742,0.92750533049040507,null,0.89978678038379534,0.91666666666666663,0.94042553191489364,0.94479830148619959,0.93722943722943719,0.58536585365853655,0.93191489361702129,0.88414634146341464,0.90853658536585369,0.81481481481481477,0.94456289978678043,0.95957446808510638,0.95625000000000004,0.96835443037974689,null,null,0.93793103448275861,0.9447004608294931,0.9419354838709677,0.95032397408207347,0.91574279379157431,0.91576673866090708,0.88043478260869568,null,0.90196078431372551,0.8571428571428571,0.85350318471337583,0.82377049180327866,0.81147540983606559,0.63677130044843044,0.786036036036036,0.51024590163934425,0.74193548387096775,null,0.73913043478260865,1,0.86956521739130432,0.82608695652173914,null,0.84024896265560167,0.97014925373134331,0.97008547008547008,0.97858672376873657,0.97435897435897434,0.95121951219512191,null,0.95121951219512191,0.87804878048780488,0.88710018074890995,0.92437959314090945]
[1780,"Regional Própria S-SE","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85514018691588789,null,0.9189723320158103,0.75992063492063489,0.84540117416829741,0.93359375,0.70392156862745103,0.94324853228962813,0.85322896281800387,0.91176470588235292,0.85882352941176465,0.9274509803921569,0.78698224852071008,0.87676767676767675,0.90354330708661412,0.94488188976377951,0.75,0.93663366336633669,0.88408644400785852,0.88977955911823647,0.88188976377952755,0.92445328031809149,0.80276134122287968,0.87944664031620556,0.8510204081632653,0.8801571709233792,0.73069306930693068,0.88998035363457761,0.87896825396825395,0.89,0.89349112426035504,null,0.88062622309197647,0.89349112426035504,0.71597633136094674,0.84313725490196079,0.89243027888446214,null,null,0.61923847695390777,0.59199999999999997,0.68346774193548387,0.82799999999999996,0.85657370517928288,0.83266932270916338,0.77327935222672062,0.86811023622047245,0.87775551102204408,0.90693069306930696,null,0.8782435129740519,0.87025948103792417,0.90532544378698221,0.91650099403578533,0.89065606361829031,null,0.87649402390438247,null,null,null,0.86363636363636365,0.87524752475247525,0.91388888888888886,0.93785310734463279,null,null,0.87912087912087911,0.90809628008752741,0.91767068273092367,0.91767068273092367,0.87190082644628097,0.83061224489795915,0.81376518218623484,null,0.81327800829875518,0.76447105788423153,0.77029702970297032,null,null,0.61228813559322037,0.74732334047109206,0.39615384615384613,0.66021505376344081,null,null,null,null,null,null,null,0.92519685039370081,0.92490118577075098,0.92519685039370081,0.92110453648915191,null,null,null,null,0.85093374892159712]
[1781,"Regional Franquia S-SE-CO","2020-10-25",0.78846153846153844,0.91666666666666663,0.92156862745098034,0.80392156862745101,0.82608695652173914,0.70588235294117652,0.74,0.78260869565217395,0.70833333333333337,0.96153846153846156,0.74,0.875,0.90196078431372551,0.79591836734693877,0.95454545454545459,0.86363636363636365,null,0.89417989417989419,0.74468085106382975,0.94386298763082777,0.79751671442215855,0.88056872037914691,0.94776828110161448,0.74543707973102791,0.95057034220532322,0.88263358778625955,0.88509021842355173,0.8666666666666667,0.89579349904397709,0.78578290105667625,0.87884615384615383,0.91996142719382834,0.94168260038240914,0.75704567541302237,0.93056894889103181,0.90582524271844655,0.89113680154142583,0.85961538461538467,0.90350877192982459,0.79961464354527934,0.86297376093294464,0.85545722713864303,0.91362763915547029,0.71039844509232264,0.91754554170661551,0.88899521531100478,0.88212560386473426,0.8820171265461465,null,0.89438629876308273,0.88092933204259438,0.70861568247821882,0.8383641674780915,0.88097560975609757,null,null,0.64102564102564108,0.65920155793573521,0.71976401179941008,0.83972468043264503,0.88316831683168318,0.8824110671936759,0.83861386138613858,0.86399217221135027,0.8876953125,0.88997078870496593,null,0.86705767350928642,0.89299610894941639,0.91087169441723803,0.90369649805447472,0.90410958904109584,0.4845360824742268,0.88640776699029122,0.88782051282051277,0.93610223642172519,0.83386581469648557,0.89310009718172978,0.9031007751937985,0.93026706231454004,0.94728915662650603,null,null,0.88924387646432379,0.91382978723404251,0.88627450980392153,0.9178082191780822,0.87259858442871585,0.85174129353233829,0.82814070351758795,null,0.813508064516129,0.8,0.80097560975609761,0.83099906629318399,0.78804855275443508,0.61686991869918695,0.77081192189105863,0.51914098972922507,0.77154724818276221,null,0.57894736842105265,1,0.85964912280701755,0.89473684210526316,null,0.84427767354596628,0.93974732750242951,0.9553831231813773,0.9563106796116505,0.96231884057971018,0.94845360824742264,null,0.96907216494845361,0.90721649484536082,0.85154250476737381,0.94053032008283433]
[1782,"Regional Própria N-NE-CO","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89166666666666672,null,0.9157303370786517,0.75144508670520227,0.85227272727272729,0.9550561797752809,0.76571428571428568,0.92982456140350878,0.89634146341463417,0.89714285714285713,0.93678160919540232,0.94350282485875703,0.86127167630057799,0.90909090909090906,0.89655172413793105,0.96551724137931039,0.76744186046511631,0.91124260355029585,0.92073170731707321,0.91566265060240959,0.93714285714285717,0.93641618497109824,0.86549707602339176,0.92352941176470593,0.87878787878787878,0.90173410404624277,0.7558139534883721,0.88823529411764701,0.90853658536585369,0.90116279069767447,0.92441860465116277,null,0.91379310344827591,0.89080459770114939,0.8342857142857143,0.88636363636363635,0.89265536723163841,null,null,0.62068965517241381,0.63068181818181823,0.73563218390804597,0.82558139534883723,0.86705202312138729,0.88372093023255816,0.77777777777777779,0.89080459770114939,0.89595375722543358,0.94857142857142862,null,0.88690476190476186,0.89655172413793105,0.92397660818713445,0.89655172413793105,0.90058479532163738,null,0.88439306358381498,null,null,null,0.86127167630057799,0.89772727272727271,0.91111111111111109,0.93283582089552242,null,null,0.88461538461538458,0.89473684210526316,0.91907514450867056,0.95930232558139539,0.86585365853658536,0.8294117647058824,0.7857142857142857,null,0.82634730538922152,0.77586206896551724,0.77714285714285714,null,null,0.66060606060606064,0.73964497041420119,0.3611111111111111,0.69565217391304346,null,null,null,null,null,null,null,0.92485549132947975,0.94736842105263153,0.94117647058823528,0.90697674418604646,null,null,null,null,0.86885077683739098]
[1798,"Franquias N-NE - Norte","2020-10-25",1,1,1,0.5,1,0.5,1,1,1,1,1,1,1,1,1,1,null,1,1,0.98979591836734693,0.88659793814432986,0.9375,0.98979591836734693,0.78350515463917525,0.95789473684210524,0.956989247311828,0.9263157894736842,0.9375,0.91489361702127658,0.82978723404255317,0.92708333333333337,0.97872340425531912,1,0.7978723404255319,0.93617021276595747,0.95789473684210524,0.9263157894736842,0.94845360824742264,0.92708333333333337,0.86021505376344087,0.9263157894736842,0.9263157894736842,1,0.82291666666666663,0.96808510638297873,0.956989247311828,0.93814432989690721,0.96907216494845361,null,0.95876288659793818,0.95876288659793818,0.84375,0.95833333333333337,0.94736842105263153,null,null,0.86021505376344087,0.81914893617021278,0.85263157894736841,0.967741935483871,0.989247311827957,0.98888888888888893,0.87912087912087911,0.95744680851063835,0.97872340425531912,0.97916666666666663,null,0.95789473684210524,0.97916666666666663,0.98958333333333337,0.98947368421052628,0.96875,0.8,0.96842105263157896,0.8666666666666667,0.9,0.76666666666666672,0.97872340425531912,0.97872340425531912,0.98484848484848486,0.98484848484848486,null,null,0.95652173913043481,0.97826086956521741,0.98958333333333337,0.97872340425531912,0.93684210526315792,0.91489361702127658,0.89130434782608692,null,0.94623655913978499,0.92708333333333337,0.89690721649484539,0.81632653061224492,0.81632653061224492,0.66666666666666663,0.82222222222222219,0.46938775510204084,0.78823529411764703,null,0.75,1,1,1,null,0.87628865979381443,1,0.98913043478260865,1,1,0.8,null,1,0.8,0.92790054533360045,0.86986899563318776]
[1799,"Franquias N-NE - Nordeste","2020-10-25",0.90476190476190477,1,1,0.8,0.8,0.75,0.89473684210526316,0.84210526315789469,0.77777777777777779,0.95238095238095233,0.8571428571428571,1,1,0.88888888888888884,0.90909090909090906,0.81818181818181823,null,0.97368421052631582,0.78947368421052633,0.95026178010471207,0.82849604221635886,0.91927083333333337,0.95833333333333337,0.72222222222222221,0.96052631578947367,0.88654353562005273,0.91361256544502623,0.89473684210526316,0.92670157068062831,0.82978723404255317,0.88770053475935828,0.94414893617021278,0.97105263157894739,0.78260869565217395,0.95466666666666666,0.91152815013404831,0.89866666666666661,0.89005235602094246,0.91511936339522548,0.86933333333333329,0.88440860215053763,0.90884718498659522,0.9525065963060686,0.77717391304347827,0.92,0.9129287598944591,0.90476190476190477,0.91798941798941802,null,0.90314136125654454,0.89124668435013266,0.73474801061007955,0.87037037037037035,0.93617021276595747,null,null,0.7231182795698925,0.64945652173913049,0.76675603217158173,0.86522911051212936,0.87533875338753386,0.9042553191489362,0.88031914893617025,0.92761394101876671,0.91869918699186992,0.91420911528150139,null,0.88502673796791442,0.90053763440860213,0.92780748663101609,0.93351063829787229,0.92896174863387981,0.55555555555555558,0.92266666666666663,0.88805970149253732,0.91044776119402981,0.8257575757575758,0.93600000000000005,0.95478723404255317,0.94881889763779526,0.96399999999999997,null,null,0.93294460641399413,0.93567251461988299,0.92953929539295388,0.94308943089430897,0.9101123595505618,0.9159891598915989,0.87771739130434778,null,0.89071038251366119,0.83879781420765032,0.84224598930481287,0.82564102564102559,0.81025641025641026,0.62952646239554322,0.7768361581920904,0.52051282051282055,0.7306590257879656,null,0.73684210526315785,1,0.84210526315789469,0.78947368421052633,null,0.83116883116883122,0.96266666666666667,0.96542553191489366,0.97319034852546915,0.96791443850267378,0.97222222222222221,null,0.94444444444444442,0.88888888888888884,0.87783354726142515,0.93195050946142644]
[1800,"Franquias S-SE-CO - Sul","2020-10-25",1,1,1,0.83333333333333337,0.83333333333333337,0.6,0.66666666666666663,0.8,0.6,1,0.5,0.5,0.5,0.83333333333333337,1,1,null,1,0.6,0.98518518518518516,0.79850746268656714,0.88405797101449279,0.94890510948905105,0.71532846715328469,0.96350364963503654,0.95652173913043481,0.93478260869565222,0.81159420289855078,0.91176470588235292,0.77037037037037037,0.875,0.91729323308270672,0.93382352941176472,0.73134328358208955,0.96268656716417911,0.95620437956204385,0.91911764705882348,0.81954887218045114,0.89051094890510951,0.77611940298507465,0.87407407407407411,0.83703703703703702,0.88405797101449279,0.64885496183206104,0.93333333333333335,0.93382352941176472,0.91240875912408759,0.86131386861313863,null,0.89051094890510951,0.8529411764705882,0.68148148148148147,0.85925925925925928,0.92481203007518797,null,null,0.70454545454545459,0.71851851851851856,0.71969696969696972,0.91729323308270672,0.93984962406015038,0.91851851851851851,0.85925925925925928,0.91791044776119401,0.90697674418604646,0.90151515151515149,null,0.87692307692307692,0.9,0.9147286821705426,0.91538461538461535,0.9296875,0.77777777777777779,0.91729323308270672,0.91891891891891897,0.94594594594594594,0.83783783783783783,0.89629629629629626,0.93283582089552242,0.96590909090909094,0.97727272727272729,null,null,0.88095238095238093,0.90551181102362199,0.82835820895522383,0.8666666666666667,0.83720930232558144,0.81954887218045114,0.77862595419847325,null,0.80152671755725191,0.78787878787878785,0.80451127819548873,0.85106382978723405,0.81560283687943258,0.6,0.6953125,0.55319148936170215,0.77165354330708658,null,0.5,1,1,1,null,0.85,0.9555555555555556,0.97761194029850751,0.97037037037037033,0.98518518518518516,0.77777777777777779,null,0.88888888888888884,0.66666666666666663,0.86079883654525857,0.77583697234352256]
[1801,"Franquias S-SE-CO - Sudoeste","2020-10-25",0.78048780487804881,0.89189189189189189,0.9,0.82051282051282048,0.8529411764705882,0.75,0.76315789473684215,0.8,0.72972972972972971,0.95,0.78947368421052633,0.94444444444444442,0.94871794871794868,0.7567567567567568,0.94117647058823528,0.82352941176470584,null,0.89759036144578308,0.72222222222222221,0.93563218390804592,0.79838709677419351,0.88174512055109067,0.94597701149425284,0.74592074592074598,0.94821634062140392,0.86720554272517325,0.87456846950517841,0.87297921478060048,0.89017341040462428,0.78861788617886175,0.87776484284051226,0.92191142191142195,0.94328703703703709,0.75764705882352945,0.92540792540792538,0.89647058823529413,0.88448074679113187,0.86310904872389793,0.90532544378698221,0.8046511627906977,0.86117647058823532,0.85663082437275984,0.91627906976744189,0.71043376318874563,0.91415313225058004,0.87717265353418306,0.87353629976580793,0.88133640552995396,null,0.89067894131185266,0.88366627497062278,0.70070422535211263,0.82880755608028334,0.86879432624113473,null,null,0.62918660287081341,0.64302600472813243,0.71309523809523812,0.82458233890214794,0.86762936221419973,0.87139423076923073,0.83112183353437874,0.85071090047393361,0.88588235294117645,0.88705882352941179,null,0.86438679245283023,0.89097303634232117,0.91263282172373084,0.90515222482435598,0.90106007067137805,0.44444444444444442,0.87910798122065725,0.88167938931297707,0.93536121673003803,0.83650190114068446,0.89058823529411768,0.89683470105509966,0.92086330935251803,0.93967093235831811,null,null,0.8886010362694301,0.91343669250645998,0.89561091340450771,0.92526690391459077,0.87392900856793143,0.8528347406513872,0.83090024330900247,null,0.80830280830280832,0.79567307692307687,0.79481132075471694,0.82579185520361986,0.78506787330316741,0.62268803945745987,0.7820672478206725,0.51809954751131226,0.77289836888331243,null,0.57999999999999996,1,0.84,0.9,null,0.84090909090909094,0.9375736160188457,0.95076201641266123,0.95417156286721505,0.960233918128655,0.97530864197530864,null,0.97530864197530864,0.93827160493827155,0.84868870255970452,0.96172300393552224]
[1802,"Franquias S-SE-CO - Centro-Oeste","2020-10-25",0.66666666666666663,1,1,0.66666666666666663,0.66666666666666663,0.5,0.66666666666666663,0.66666666666666663,0.66666666666666663,1,0.66666666666666663,0.83333333333333337,1,1,1,1,null,0.72727272727272729,1,0.97826086956521741,0.77777777777777779,0.84782608695652173,0.97826086956521741,0.82608695652173914,0.95652173913043481,0.95454545454545459,0.93478260869565222,0.91304347826086951,0.9555555555555556,0.77777777777777779,0.91111111111111109,0.89130434782608692,0.93478260869565222,0.82222222222222219,0.93333333333333335,0.93023255813953487,0.93333333333333335,0.91111111111111109,0.90909090909090906,0.77272727272727271,0.86363636363636365,0.88888888888888884,0.95454545454545459,0.88888888888888884,0.93478260869565222,0.97826086956521741,0.95454545454545459,0.95652173913043481,null,0.97777777777777775,0.91304347826086951,0.93478260869565222,0.9555555555555556,0.97826086956521741,null,null,0.67391304347826086,0.78260869565217395,0.84444444444444444,0.89130434782608692,1,0.97777777777777775,0.91304347826086951,0.95454545454545459,0.8666666666666667,0.91111111111111109,null,0.88888888888888884,0.91111111111111109,0.8666666666666667,0.84090909090909094,0.88888888888888884,0.5714285714285714,0.93333333333333335,0.92307692307692313,0.92307692307692313,0.76923076923076927,0.93181818181818177,0.93333333333333335,1,1,null,null,0.92682926829268297,0.94871794871794868,0.88372093023255816,0.93181818181818177,0.95348837209302328,0.93023255813953487,0.9285714285714286,null,0.95238095238095233,0.92682926829268297,0.90909090909090906,0.86956521739130432,0.76086956521739135,0.55813953488372092,0.7857142857142857,0.43478260869565216,0.74358974358974361,null,0.66666666666666663,1,1,0.66666666666666663,null,0.89130434782608692,0.93333333333333335,0.97727272727272729,0.95454545454545459,0.93333333333333335,0.8571428571428571,null,1,0.8571428571428571,0.88472290497414363,0.90704928259513407]
[1803,"Lojas Próprias N-NE-CO - Norte","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,null,0.88888888888888884,0.6470588235294118,0.88888888888888884,1,0.58823529411764708,0.77777777777777779,0.94117647058823528,0.94117647058823528,0.94444444444444442,0.94117647058823528,0.82352941176470584,0.94444444444444442,0.94444444444444442,1,0.70588235294117652,0.76470588235294112,0.88888888888888884,0.88235294117647056,0.94444444444444442,0.94444444444444442,0.83333333333333337,0.94444444444444442,0.88235294117647056,0.88888888888888884,0.66666666666666663,0.72222222222222221,0.88888888888888884,0.88888888888888884,0.88235294117647056,null,0.88888888888888884,0.83333333333333337,0.83333333333333337,0.76470588235294112,0.94444444444444442,null,null,0.58823529411764708,0.6470588235294118,0.88235294117647056,0.77777777777777779,0.82352941176470584,0.88888888888888884,0.88235294117647056,0.88888888888888884,0.76470588235294112,0.94444444444444442,null,0.82352941176470584,0.76470588235294112,0.88235294117647056,0.88235294117647056,0.88235294117647056,null,0.88888888888888884,null,null,null,0.83333333333333337,0.83333333333333337,0.76923076923076927,0.76923076923076927,null,null,0.8125,0.93333333333333335,0.94444444444444442,0.94444444444444442,0.94117647058823528,0.88235294117647056,0.875,null,0.94444444444444442,0.88888888888888884,0.72222222222222221,null,null,0.72222222222222221,0.75,0.33333333333333331,0.6875,null,null,null,null,null,null,null,0.88888888888888884,0.83333333333333337,0.83333333333333337,0.88888888888888884,null,null,null,null,0.86173873930077605]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.91044776119402981,null,0.94318181818181823,0.81176470588235294,0.88505747126436785,0.98863636363636365,0.82558139534883723,0.9642857142857143,0.90666666666666662,0.91954022988505746,0.95294117647058818,0.94318181818181823,0.87209302325581395,0.89772727272727271,0.89655172413793105,0.97674418604651159,0.82558139534883723,0.95180722891566261,0.90909090909090906,0.95238095238095233,0.95402298850574707,0.95402298850574707,0.87058823529411766,0.95294117647058818,0.9285714285714286,0.94252873563218387,0.8,0.9285714285714286,0.92105263157894735,0.93103448275862066,0.93103448275862066,null,0.94252873563218387,0.90804597701149425,0.87356321839080464,0.94318181818181823,0.90909090909090906,null,null,0.70454545454545459,0.68181818181818177,0.77011494252873558,0.85882352941176465,0.90697674418604646,0.89534883720930236,0.7857142857142857,0.89655172413793105,0.93103448275862066,0.96551724137931039,null,0.90361445783132532,0.93103448275862066,0.95294117647058818,0.93103448275862066,0.92941176470588238,null,0.90697674418604646,null,null,null,0.89411764705882357,0.93103448275862066,0.97058823529411764,0.9850746268656716,null,null,0.91139240506329111,0.90909090909090906,0.96511627906976749,0.9882352941176471,0.92405063291139244,0.88095238095238093,0.88095238095238093,null,0.8902439024390244,0.82558139534883723,0.80232558139534882,null,null,0.61728395061728392,0.76744186046511631,0.35555555555555557,0.73750000000000004,null,null,null,null,null,null,null,0.94252873563218387,0.96470588235294119,0.97619047619047616,0.90697674418604646,null,null,null,null,0.89688568754860754]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81578947368421051,null,0.88405797101449279,0.69117647058823528,0.79411764705882348,0.89855072463768115,0.72463768115942029,0.9242424242424242,0.86956521739130432,0.8529411764705882,0.91176470588235292,0.94202898550724634,0.85074626865671643,0.91044776119402981,0.87878787878787878,0.94029850746268662,0.69696969696969702,0.89393939393939392,0.93939393939393945,0.87096774193548387,0.91176470588235292,0.90769230769230769,0.86153846153846159,0.875,0.81967213114754101,0.84615384615384615,0.71212121212121215,0.87692307692307692,0.89552238805970152,0.859375,0.92307692307692313,null,0.87878787878787878,0.87878787878787878,0.77611940298507465,0.83823529411764708,0.8529411764705882,null,null,0.5,0.54411764705882348,0.64179104477611937,0.78787878787878785,0.82089552238805974,0.86153846153846159,0.73134328358208955,0.87878787878787878,0.87878787878787878,0.92537313432835822,null,0.87692307692307692,0.88059701492537312,0.89393939393939392,0.85074626865671643,0.86363636363636365,null,0.84848484848484851,null,null,null,0.82089552238805974,0.86764705882352944,0.86274509803921573,0.90196078431372551,null,null,0.87931034482758619,0.8771929824561403,0.84848484848484851,0.9242424242424242,0.76923076923076927,0.74242424242424243,0.63076923076923075,null,0.71875,0.68656716417910446,0.76470588235294112,null,null,0.68253968253968256,0.703125,0.34782608695652173,0.62903225806451613,null,null,null,null,null,null,null,0.90769230769230769,0.9538461538461539,0.92307692307692313,0.90769230769230769,null,null,null,null,0.82965648573338324]
[1806,"Lojas Próprias S-SE - Sul","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81690140845070425,null,0.93264248704663211,0.72164948453608246,0.84183673469387754,0.94387755102040816,0.7208121827411168,0.95431472081218272,0.83673469387755106,0.8883248730964467,0.85641025641025637,0.92307692307692313,0.77777777777777779,0.88481675392670156,0.8883248730964467,0.94897959183673475,0.76190476190476186,0.94329896907216493,0.87755102040816324,0.89005235602094246,0.865979381443299,0.92820512820512824,0.77948717948717949,0.88717948717948714,0.85106382978723405,0.88383838383838387,0.71794871794871795,0.89230769230769236,0.88082901554404147,0.89119170984455953,0.86224489795918369,null,0.86294416243654826,0.87817258883248728,0.66153846153846152,0.8232323232323232,0.90769230769230769,null,null,0.6,0.55384615384615388,0.65641025641025641,0.79487179487179482,0.84102564102564104,0.82564102564102559,0.77083333333333337,0.87817258883248728,0.86243386243386244,0.88659793814432986,null,0.87434554973821987,0.88082901554404147,0.89175257731958768,0.90104166666666663,0.8666666666666667,null,0.83419689119170981,null,null,null,0.84020618556701032,0.86979166666666663,0.89473684210526316,0.91666666666666663,null,null,0.8764044943820225,0.9,0.921875,0.91623036649214662,0.81481481481481477,0.77659574468085102,0.75935828877005351,null,0.76595744680851063,0.69430051813471505,0.75520833333333337,null,null,0.66091954022988508,0.74857142857142855,0.38190954773869346,0.64772727272727271,null,null,null,null,null,null,null,0.90306122448979587,0.93877551020408168,0.93814432989690721,0.93846153846153846,null,null,null,null,0.83967803105246963]
[1807,"Lojas Próprias S-SE - Sudoeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.87412587412587417,null,0.91054313099041528,0.78387096774193543,0.84761904761904761,0.92721518987341767,0.69329073482428116,0.93630573248407645,0.86349206349206353,0.92651757188498407,0.86031746031746037,0.93015873015873018,0.79288025889967639,0.87171052631578949,0.91318327974276525,0.94230769230769229,0.74267100977198697,0.932475884244373,0.88817891373801916,0.88961038961038963,0.89171974522292996,0.92207792207792205,0.81730769230769229,0.87459807073954987,0.85099337748344372,0.87781350482315113,0.73870967741935489,0.88853503184713378,0.87781350482315113,0.88925081433224751,0.91318327974276525,null,0.89171974522292996,0.90322580645161288,0.75,0.85576923076923073,0.88273615635179148,null,null,0.63157894736842102,0.61639344262295082,0.70099667774086383,0.84918032786885245,0.86644951140065152,0.83713355048859939,0.77483443708609268,0.86173633440514474,0.88709677419354838,0.91961414790996787,null,0.88064516129032255,0.86363636363636365,0.91373801916932906,0.92604501607717038,0.9058441558441559,null,0.90291262135922334,null,null,null,0.87820512820512819,0.87859424920127793,0.92511013215859028,0.9504504504504504,null,null,0.88086642599277976,0.91335740072202165,0.91503267973856206,0.91856677524429964,0.90847457627118644,0.86423841059602646,0.84690553745928343,null,0.84353741496598644,0.80844155844155841,0.7795527156549521,null,null,0.58389261744966447,0.74657534246575341,0.40498442367601245,0.66782006920415227,null,null,null,null,null,null,null,0.9391025641025641,0.91612903225806452,0.91719745222929938,0.91025641025641024,null,null,null,null,0.85779270471111024]
[1808,"Área - Comercial","2020-10-25",null,null,null,null,null,null,null,null,null,null,0.78082191780821919,null,null,0.82608695652173914,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89379310344827589,0.88655462184873945,null,0.82736842105263153,0.8948093706936151,0.9083829592304169,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85968819294337684]
[1809,"Área - CRM","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.65799256505576209,0.64665127020785218,0.72668213457076569,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.67710865661145991]
[1810,"Área - Expansão Franquia","2020-10-25",0.82666666666666666,0.94366197183098588,0.94594594594594594,0.79452054794520544,0.82352941176470584,0.71232876712328763,0.78873239436619713,0.80597014925373134,0.73529411764705888,null,null,0.91428571428571426,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.82909356868294992]
[1811,"Área - Franquias","2020-10-25",null,null,null,null,null,null,null,null,null,0.96,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.79538165490699164,0.62360909530720854,0.7661958110082806,0.47631695440460381,0.73356401384083048,null,null,null,null,null,null,0.84302325581395354,0.94171638366223043,0.95082720588235292,0.95264367816091955,0.95096241979835017,0.94927536231884058,null,0.96376811594202894,0.89855072463768115,0.84327390540601943,0.9371980676328503]
[1812,"Área - Marketing","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.76470588235294112,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89532190829087543,0.90670955882352944,null,0.87829708468301715,0.89313680331644407,0.91701244813278004,0.91498161764705888,0.9077849860982391,0.51449275362318836,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.84360478255200821]
[1813,"Área - Produtos","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.93905191873589167,0.79454545454545455,0.87938793879387944,0.94876404494382027,0.73512039981826438,0.94929832503395206,0.88063781321184509,0.89887133182844248,0.87828054298642533,0.91308284291534636,0.80146052031036052,0.88445667125171934,0.92096847875742349,0.9519056261343013,0.76238999536822605,0.93486238532110089,0.90511285122063567,0.89553612517257253,0.88010899182561309,0.91402298850574715,0.82005494505494503,0.87799263351749535,0.86869158878504671,0.91541609822646652,0.73502304147465436,0.91145595618439068,0.89519450800915334,0.89184234647112737,0.89795918367346939,null,0.89706546275395038,0.88985374771480807,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.87962628253375896]
[1814,"Área - SAF","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88122605363984674,0.85902255639097747,0.83278223901747761,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85767694968276731]
[1815,"Área - T&D","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.94285714285714284,0.8571428571428571,null,0.88515901060070667,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.9301544660846206,0.94822888283378748,null,null,0.89722921914357678,0.91780131114473018,0.90816326530612246,0.92807424593967514,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.9127567112281354]
[1816,"Área - TI","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,0.93243243243243246,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.73080438756855581,0.85413808870598995,0.89701149425287352,null,null,null,null,null,0.84579656293543892,0.87890079180251512,0.879182156133829,0.82773109243697474,0.88208198986642106,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85867544401500329]
[1829,"Área - Financeiro","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,0.86250000000000004,0.875,null,null,null,null,null,null,null,null,null,null,0.91249999999999998]
[1830,"Área - Mesa","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.83380952380952378,0.8020541549953315,0.8033088235294118,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81305750077808903]
[1831,"Área - Comissionamento","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.625,null,null,null,null,null,null,null,null,null,null,null,null,null,0.625]
[1817,"Todos - Menos de 1 ano","2020-10-25",0.83333333333333337,1,0.83333333333333337,0.7142857142857143,0.83333333333333337,0.8571428571428571,0.8571428571428571,0.83333333333333337,0.83333333333333337,0.8571428571428571,0.5714285714285714,1,1,0.66666666666666663,1,0.83333333333333337,null,0.86956521739130432,0.8,0.92156862745098034,0.81132075471698117,0.86538461538461542,0.92452830188679247,0.73076923076923073,0.92156862745098034,0.76923076923076927,0.84615384615384615,0.83018867924528306,0.90384615384615385,0.68,0.84905660377358494,0.90566037735849059,0.90566037735849059,0.74,0.92156862745098034,0.77551020408163263,0.88461538461538458,0.84615384615384615,0.88461538461538458,0.67307692307692313,0.88235294117647056,0.77551020408163263,0.88461538461538458,0.69230769230769229,0.88461538461538458,0.80769230769230771,0.82352941176470584,0.86792452830188682,null,0.88461538461538458,0.92156862745098034,0.66666666666666663,0.8867924528301887,0.90566037735849059,null,null,0.54716981132075471,0.660377358490566,0.67307692307692313,0.84313725490196079,0.90384615384615385,0.84615384615384615,0.82692307692307687,0.88461538461538458,0.90384615384615385,0.90384615384615385,null,0.90566037735849059,0.8867924528301887,0.94339622641509435,0.94230769230769229,0.90384615384615385,0.61538461538461542,0.94117647058823528,0.90476190476190477,0.95454545454545459,0.90909090909090906,0.96153846153846156,0.96153846153846156,0.91428571428571426,0.94444444444444442,null,null,0.82,0.92156862745098034,0.92307692307692313,0.92156862745098034,0.87755102040816324,0.86538461538461542,0.86,null,0.80392156862745101,0.75,0.80769230769230771,0.77358490566037741,0.77358490566037741,0.65306122448979587,0.80434782608695654,0.52830188679245282,0.72,null,0.5,1,1,0.875,null,0.92452830188679247,1,0.96226415094339623,0.96226415094339623,0.94339622641509435,0.92307692307692313,null,1,0.84615384615384615,0.84212328570009987,0.92173328854551562]
[1818,"Todos - De 1 a 3 anos","2020-10-25",0.9375,1,1,0.93333333333333335,0.8666666666666667,0.6875,0.93333333333333335,0.8125,0.8125,1,0.8125,1,1,1,0.88888888888888884,0.8,null,0.93333333333333335,0.875,0.94029850746268662,0.81647940074906367,0.8925925925925926,0.96309963099630991,0.73282442748091603,0.95895522388059706,0.84905660377358494,0.88805970149253732,0.86891385767790263,0.91417910447761197,0.7752808988764045,0.87313432835820892,0.89849624060150379,0.94776119402985071,0.75769230769230766,0.9358490566037736,0.89772727272727271,0.87593984962406013,0.86940298507462688,0.88257575757575757,0.78030303030303028,0.83834586466165417,0.84674329501915713,0.9213483146067416,0.72348484848484851,0.91078066914498146,0.88148148148148153,0.87924528301886795,0.89219330855018586,null,0.91851851851851851,0.8867924528301887,0.79323308270676696,0.91320754716981134,0.93916349809885935,null,null,0.7007575757575758,0.68301886792452826,0.7862595419847328,0.86692015209125473,0.9,0.89534883720930236,0.85328185328185324,0.91603053435114501,0.89811320754716983,0.89433962264150946,null,0.85338345864661658,0.86842105263157898,0.92045454545454541,0.89513108614232206,0.90839694656488545,0.3783783783783784,0.89138576779026213,0.875,0.92783505154639179,0.875,0.92105263157894735,0.9213483146067416,0.95402298850574707,0.97093023255813948,null,null,0.88841201716738194,0.90212765957446805,0.89353612167300378,0.91954022988505746,0.84799999999999998,0.84765625,0.7976653696498055,null,0.80933852140077822,0.77777777777777779,0.79467680608365021,0.85090909090909095,0.75272727272727269,0.60236220472440949,0.75494071146245056,0.54909090909090907,0.77685950413223137,null,0.51724137931034486,1,0.86206896551724133,0.89655172413793105,null,0.83941605839416056,0.94696969696969702,0.95488721804511278,0.94339622641509435,0.95864661654135341,0.97297297297297303,null,0.97297297297297303,0.97297297297297303,0.85970800078123133,0.97297297297297303]
[1819,"Todos - De 3 anos ou mais de help","2020-10-25",0.79245283018867929,0.92156862745098034,0.94230769230769229,0.76470588235294112,0.80851063829787229,0.7,0.73469387755102045,0.8,0.69565217391304346,0.96153846153846156,0.8,0.88235294117647056,0.90384615384615385,0.78723404255319152,0.95,0.89473684210526316,null,0.90604026845637586,0.72340425531914898,0.95132013201320131,0.80964256026600168,0.89530090684253916,0.95210569777043763,0.74459234608985025,0.95364238410596025,0.90191188694929347,0.89834710743801649,0.88225538971807627,0.90266222961730447,0.80988274706867669,0.88814129520605556,0.93771043771043772,0.95587010824313068,0.76883996613039796,0.93781512605042017,0.91898734177215191,0.9,0.87489574645537949,0.91462383770076072,0.83613445378151263,0.87955894826123837,0.8834042553191489,0.93238731218697835,0.73831775700934577,0.92527287993282958,0.90711297071129704,0.89698492462311563,0.8986710963455149,null,0.89735099337748347,0.88748950461796805,0.71068124474348193,0.83939137785291629,0.88983050847457623,null,null,0.67555938037865748,0.66353543979504692,0.73270708795900941,0.85175664095972581,0.8844827586206897,0.89640410958904104,0.85248713550600341,0.87914893617021272,0.90170940170940173,0.90330788804071249,null,0.8815004262574595,0.90824129141886156,0.9190800681431005,0.92033898305084749,0.9162393162393162,0.55681818181818177,0.90101522842639592,0.88857938718662954,0.92458100558659218,0.80952380952380953,0.90423728813559323,0.91885038038884193,0.93630573248407645,0.95077720207253891,null,null,0.91200733272227319,0.9283088235294118,0.90512820512820513,0.93009377664109127,0.89482909728308502,0.87758620689655176,0.85452961672473871,null,0.85039370078740162,0.83015597920277295,0.82303132938187973,0.82615759545085299,0.80584890333062553,0.62644188110026622,0.77906976744186052,0.50852965069049549,0.76108597285067869,null,0.72093023255813948,1,0.83720930232558144,0.86046511627906974,null,0.84029484029484025,0.94750211685012697,0.96101694915254232,0.96776929601357087,0.96875,0.94318181818181823,null,0.95454545454545459,0.875,0.86414007098609502,0.92214172290591501]
[1820,"Franqueados + Gestores - Até 1 ano","2020-10-25",0.83333333333333337,1,0.83333333333333337,0.7142857142857143,0.83333333333333337,0.8571428571428571,0.8571428571428571,0.83333333333333337,0.83333333333333337,0.8571428571428571,0.5714285714285714,1,1,0.66666666666666663,1,0.83333333333333337,null,null,0.8,1,1,1,1,0.76923076923076927,0.91666666666666663,0.84615384615384615,0.91666666666666663,0.92307692307692313,1,0.75,0.92307692307692313,1,1,0.61538461538461542,1,0.76923076923076927,0.91666666666666663,0.84615384615384615,1,0.61538461538461542,0.91666666666666663,0.81818181818181823,1,0.58333333333333337,0.92307692307692313,0.69230769230769229,0.91666666666666663,0.92307692307692313,null,1,1,0.84615384615384615,1,1,null,null,0.53846153846153844,0.61538461538461542,0.58333333333333337,0.92307692307692313,1,0.76923076923076927,0.69230769230769229,0.75,0.92307692307692313,0.92307692307692313,null,1,0.92307692307692313,0.92307692307692313,0.92307692307692313,0.83333333333333337,0.61538461538461542,1,0.91666666666666663,0.92307692307692313,0.92307692307692313,1,1,1,1,null,null,0.92307692307692313,0.92307692307692313,0.92307692307692313,1,0.76923076923076927,0.84615384615384615,0.66666666666666663,null,0.69230769230769229,0.84615384615384615,0.84615384615384615,0.76923076923076927,0.92307692307692313,0.76923076923076927,0.91666666666666663,1,0.92307692307692313,null,0.5,1,1,0.875,null,1,1,1,1,0.92307692307692313,0.92307692307692313,null,1,0.84615384615384615,0.87714290100961945,0.92173328854551562]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2020-10-25",0.9375,1,1,0.93333333333333335,0.8666666666666667,0.6875,0.93333333333333335,0.8125,0.8125,1,0.8125,1,1,1,0.88888888888888884,0.8,null,null,0.875,0.91666666666666663,0.88888888888888884,0.94285714285714284,0.94444444444444442,0.8125,0.97142857142857142,0.62857142857142856,0.88571428571428568,0.8571428571428571,0.91666666666666663,0.74285714285714288,0.94117647058823528,0.88888888888888884,0.94444444444444442,0.70967741935483875,0.91176470588235292,0.8,0.86111111111111116,0.88888888888888884,0.8571428571428571,0.70588235294117652,0.83333333333333337,0.74285714285714288,0.94444444444444442,0.60606060606060608,0.91666666666666663,0.72222222222222221,0.8529411764705882,0.88571428571428568,null,0.8571428571428571,0.88571428571428568,0.54285714285714282,0.82352941176470584,0.94117647058823528,null,null,0.58823529411764708,0.58823529411764708,0.60606060606060608,0.8571428571428571,0.79411764705882348,0.77142857142857146,0.75757575757575757,0.77142857142857146,0.88571428571428568,0.91428571428571426,null,0.77142857142857146,0.82857142857142863,0.91428571428571426,0.88571428571428568,0.8571428571428571,0.3783783783783784,0.91428571428571426,0.94444444444444442,0.97297297297297303,0.97222222222222221,0.88888888888888884,0.88888888888888884,0.95238095238095233,0.95238095238095233,null,null,0.93333333333333335,0.86206896551724133,0.91428571428571426,0.94594594594594594,0.8,0.8529411764705882,0.7142857142857143,null,0.77777777777777779,0.70588235294117652,0.76470588235294112,0.91891891891891897,0.86486486486486491,0.83783783783783783,1,0.97297297297297303,0.94594594594594594,null,0.51724137931034486,1,0.86206896551724133,0.89655172413793105,null,1,1,1,1,0.97142857142857142,0.97297297297297303,null,0.97297297297297303,0.97297297297297303,0.84796708860775127,0.97297297297297303]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2020-10-25",0.79245283018867929,0.92156862745098034,0.94230769230769229,0.76470588235294112,0.80851063829787229,0.7,0.73469387755102045,0.8,0.69565217391304346,0.96153846153846156,0.8,0.88235294117647056,0.90384615384615385,0.78723404255319152,0.95,0.89473684210526316,null,null,0.72340425531914898,0.96551724137931039,0.84883720930232553,0.93023255813953487,0.96511627906976749,0.74390243902439024,0.97619047619047616,0.83529411764705885,0.94186046511627908,0.94047619047619047,0.9285714285714286,0.81707317073170727,0.96470588235294119,0.97619047619047616,0.9882352941176471,0.77108433734939763,0.93902439024390238,0.90476190476190477,0.9642857142857143,0.94047619047619047,0.96385542168674698,0.83132530120481929,0.94186046511627908,0.9285714285714286,0.95348837209302328,0.74117647058823533,0.90361445783132532,0.83529411764705885,0.91764705882352937,0.95348837209302328,null,0.82558139534883723,0.85882352941176465,0.55294117647058827,0.71764705882352942,0.84523809523809523,null,null,0.55294117647058827,0.5662650602409639,0.63095238095238093,0.75294117647058822,0.89411764705882357,0.8928571428571429,0.79518072289156627,0.8214285714285714,0.76190476190476186,0.86904761904761907,null,0.81927710843373491,0.8928571428571429,0.90476190476190477,0.91566265060240959,0.90243902439024393,0.55681818181818177,0.90476190476190477,0.96551724137931039,1,0.88235294117647056,0.89156626506024095,0.90476190476190477,0.96610169491525422,0.98305084745762716,null,null,0.96296296296296291,0.96250000000000002,0.92682926829268297,0.97619047619047616,0.85185185185185186,0.83720930232558144,0.79069767441860461,null,0.82926829268292679,0.79746835443037978,0.74698795180722888,0.85227272727272729,0.94318181818181823,0.88636363636363635,0.97590361445783136,0.92045454545454541,0.91666666666666663,null,0.72093023255813948,1,0.83720930232558144,0.86046511627906974,null,1,0.95294117647058818,0.9882352941176471,0.98809523809523814,0.97647058823529409,0.94318181818181823,null,0.95454545454545459,0.875,0.86374072682264513,0.92214172290591501]
[1823,"Supervisores de Franquias - Até 1 ano","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,null,0.875,0.66666666666666663,0.77777777777777779,1,0.66666666666666663,0.88888888888888884,0.66666666666666663,0.77777777777777779,0.88888888888888884,0.88888888888888884,0.625,0.88888888888888884,0.77777777777777779,0.88888888888888884,0.55555555555555558,0.77777777777777779,0.625,0.77777777777777779,0.88888888888888884,0.88888888888888884,0.625,1,0.77777777777777779,0.88888888888888884,0.66666666666666663,0.88888888888888884,0.88888888888888884,0.77777777777777779,0.88888888888888884,null,0.88888888888888884,0.88888888888888884,0.66666666666666663,0.88888888888888884,0.88888888888888884,null,null,0.44444444444444442,0.55555555555555558,0.66666666666666663,0.77777777777777779,0.88888888888888884,0.88888888888888884,0.77777777777777779,0.77777777777777779,0.77777777777777779,0.88888888888888884,null,0.77777777777777779,0.77777777777777779,1,1,0.77777777777777779,null,1,0.88888888888888884,1,0.88888888888888884,1,0.88888888888888884,0.8571428571428571,1,null,null,0.7142857142857143,1,0.88888888888888884,0.77777777777777779,0.875,0.77777777777777779,0.77777777777777779,null,0.75,0.44444444444444442,0.66666666666666663,0.55555555555555558,0.44444444444444442,0.875,0.66666666666666663,0.55555555555555558,0.66666666666666663,null,null,null,null,null,null,1,1,1,1,0.88888888888888884,null,null,null,null,0.80672118557828587]
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[1771,"Franquias","2019-10-25",0.78260869565217395,0.76744186046511631,0.93478260869565222,0.72727272727272729,0.70731707317073167,0.6428571428571429,null,null,null,0.72916666666666663,0.65909090909090906,0.84210526315789469,0.95744680851063835,0.75,null,0.81395348837209303,null,0.85416666666666663,0.73333333333333328,0.91868758915834525,0.77931034482758621,0.89972527472527475,0.93535075653370015,null,null,0.87321937321937326,0.86878453038674031,0.83795013850415512,null,null,null,0.9295580110497238,0.94692737430167595,null,null,0.91235632183908044,0.8804500703234881,0.84840055632823363,null,null,null,0.8408450704225352,0.9058988764044944,null,null,0.87878787878787878,0.87605633802816907,0.86033519553072624,null,0.89088397790055252,null,0.63764044943820219,0.80084151472650766,0.87569832402234637,null,null,0.54289732770745425,0.73011363636363635,0.7142857142857143,0.82553191489361699,0.85835694050991507,0.86344238975817922,0.80536912751677847,0.87943262411347523,0.90138888888888891,0.85935302390998591,null,0.87482614742698195,0.89320388349514568,0.93793103448275861,0.91712707182320441,0.92455418381344312,0.71951219512195119,0.87671232876712324,0.90588235294117647,0.94117647058823528,0.89156626506024095,0.89118457300275478,0.89726027397260277,0.93112947658402201,0.93112947658402201,null,null,null,0.83701188455008491,null,0.93784530386740328,0.85834502103786814,0.8464788732394366,0.79465541490857949,null,null,0.72640218878248974,0.72640218878248974,null,null,null,null,null,null,null,0.85526315789473684,null,null,null,null,0.96948682385575591,0.94571428571428573,0.95873452544704263,0.97668038408779145,0.94924554183813448,0.86904761904761907,null,0.81578947368421051,0.79487179487179482,0.82850116219649816,0.82381037403927748]
[1772,"Lojas próprias","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88100961538461542,0.68684516880093127,0.85648148148148151,0.87776484284051226,null,null,0.78159509202453992,0.85882352941176465,0.84290738569753809,null,null,null,0.86900584795321634,0.88151658767772512,null,null,0.8271604938271605,0.86531585220500595,0.82556750298685777,null,null,null,0.80929678188319432,0.81529411764705884,null,null,0.78960396039603964,0.82422802850356292,0.81494661921708189,null,0.8381839348079162,null,0.59976387249114527,0.77142857142857146,0.83431257344300824,null,null,0.45184304399524378,0.6398104265402843,0.66190476190476188,0.75555555555555554,0.78536585365853662,0.7859778597785978,0.76923076923076927,0.8230403800475059,0.83995327102803741,0.81731909845788853,null,0.82063305978898005,0.85215366705471474,0.86214953271028039,0.86464410735122521,0.86363636363636365,null,0.7293144208037825,null,null,null,0.78855140186915884,0.81691772885283898,0.88153310104529614,0.88153310104529614,null,null,null,0.74454828660436134,null,0.91046511627906979,0.80764635603345281,0.79831932773109249,0.76071428571428568,null,null,0.63646922183507548,0.63646922183507548,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88929440389294401,0.94076655052264813,0.94104046242774564,0.92218350754936118,null,null,null,null,0.79041801934941514]
[1773,"Franquias - Franqueados","2019-10-25",0.8,0.78787878787878785,0.94285714285714284,0.78787878787878785,0.70967741935483875,0.60606060606060608,null,null,null,0.7567567567567568,0.63636363636363635,0.89655172413793105,1,0.78378378378378377,null,0.81818181818181823,null,0.83783783783783783,0.73529411764705888,0.921875,0.83333333333333337,0.9242424242424242,0.9850746268656716,null,null,0.70769230769230773,0.921875,0.9375,null,null,null,0.9850746268656716,1,null,null,0.80952380952380953,0.93650793650793651,0.9242424242424242,null,null,null,0.80597014925373134,0.9538461538461539,null,null,0.65151515151515149,0.90769230769230769,0.90769230769230769,null,0.87692307692307692,null,0.64179104477611937,0.85074626865671643,0.89552238805970152,null,null,0.52238805970149249,0.74242424242424243,0.69230769230769229,0.890625,0.9242424242424242,0.86363636363636365,0.734375,0.890625,0.89552238805970152,0.9242424242424242,null,0.828125,0.875,0.97014925373134331,0.9242424242424242,0.94029850746268662,0.70769230769230773,0.92647058823529416,0.8970588235294118,0.95588235294117652,0.90909090909090906,0.88059701492537312,0.92537313432835822,0.96923076923076923,0.96923076923076923,null,null,null,0.89583333333333337,null,0.90909090909090906,0.87692307692307692,0.85483870967741937,0.78125,null,null,0.80303030303030298,0.80303030303030298,null,null,null,null,null,null,null,0.859375,null,null,null,null,0.98529411764705888,0.9538461538461539,1,1,0.92537313432835822,0.86764705882352944,null,0.78787878787878785,0.76470588235294112,0.84476062431320087,0.80283348782626152]
[1774,"Franquias - Gestores de Negócios","2019-10-25",0.72727272727272729,0.7,0.90909090909090906,0.54545454545454541,0.7,0.77777777777777779,null,null,null,0.63636363636363635,0.72727272727272729,0.66666666666666663,0.81818181818181823,0.63636363636363635,null,0.8,null,0.90909090909090906,0.72727272727272729,0.88235294117647056,0.88888888888888884,0.88888888888888884,0.94444444444444442,null,null,0.77777777777777779,0.88888888888888884,0.94444444444444442,null,null,null,0.94444444444444442,1,null,null,0.94444444444444442,1,0.94444444444444442,null,null,null,0.83333333333333337,0.88235294117647056,null,null,0.94444444444444442,1,0.94117647058823528,null,1,null,0.55555555555555558,0.66666666666666663,0.76470588235294112,null,null,0.22222222222222221,0.5,0.55555555555555558,0.83333333333333337,0.88888888888888884,0.94444444444444442,0.82352941176470584,0.94444444444444442,0.88888888888888884,0.88888888888888884,null,0.83333333333333337,1,0.94444444444444442,0.94444444444444442,0.88888888888888884,0.76470588235294112,0.88888888888888884,0.94117647058823528,0.88235294117647056,0.82352941176470584,0.88888888888888884,0.94444444444444442,0.94117647058823528,0.94117647058823528,null,null,null,0.9285714285714286,null,0.94117647058823528,0.83333333333333337,0.83333333333333337,0.77777777777777779,null,null,0.82352941176470584,0.82352941176470584,null,null,null,null,null,null,null,0.83333333333333337,null,null,null,null,1,1,1,1,1,0.875,null,1,1,0.82941758592829462,0.96347148997228449]
[1775,"Franquias - Supervisores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.93721973094170408,0.78165938864628826,0.92576419213973804,0.94827586206896552,null,null,0.87727272727272732,0.90517241379310343,0.86580086580086579,null,null,null,0.94736842105263153,0.94273127753303965,null,null,0.92660550458715596,0.91228070175438591,0.87826086956521743,null,null,null,0.85777777777777775,0.92035398230088494,null,null,0.90740740740740744,0.89686098654708524,0.89427312775330392,null,0.94347826086956521,null,0.65296803652968038,0.87155963302752293,0.91402714932126694,null,null,0.49082568807339449,0.72350230414746541,0.71689497716894979,0.84403669724770647,0.90366972477064222,0.88940092165898621,0.82488479262672809,0.89861751152073732,0.92543859649122806,0.89449541284403666,null,0.91228070175438591,0.90789473684210531,0.95652173913043481,0.94713656387665202,0.9652173913043478,null,0.90789473684210531,null,null,null,0.92173913043478262,0.91341991341991347,0.94759825327510916,0.94759825327510916,null,null,null,0.85789473684210527,null,0.96536796536796532,0.86899563318777295,0.84848484848484851,0.82251082251082253,null,null,0.74568965517241381,0.74568965517241381,null,null,null,null,null,null,null,null,null,null,null,null,0.97797356828193838,0.97297297297297303,0.96943231441048039,0.97826086956521741,0.94782608695652171,null,null,null,null,0.86975529635315352]
[1776,"Franquias - Consultores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.90931989924433254,0.7645631067961165,0.88192771084337351,0.91951219512195126,null,null,0.90225563909774431,0.83902439024390241,0.80195599022004893,null,null,null,0.90997566909975669,0.93842364532019706,null,null,0.91939546599496225,0.84825870646766166,0.81481481481481477,null,null,null,0.83750000000000002,0.8910891089108911,null,null,0.89821882951653942,0.85396039603960394,0.83046683046683045,null,0.85888077858880774,null,0.63235294117647056,0.76097560975609757,0.85644768856447684,null,null,0.58823529411764708,0.74193548387096775,0.72345679012345676,0.80493827160493825,0.82178217821782173,0.845771144278607,null,0.8645320197044335,0.88943488943488946,0.82885085574572126,null,0.86308068459657705,0.88321167883211682,0.92195121951219516,0.89830508474576276,0.90096618357487923,null,0.85096153846153844,null,null,null,0.87591240875912413,0.88164251207729472,0.91566265060240959,0.91566265060240959,null,null,null,0.81305637982195844,null,0.92682926829268297,0.85037406483790523,0.84461152882205515,0.78140703517587939,null,null,0.69951923076923073,0.69951923076923073,null,null,null,null,null,null,null,null,null,null,null,null,0.96088019559902205,0.92695214105793455,0.94417475728155342,0.97101449275362317,0.95169082125603865,null,null,null,null,0.83282084271745282]
[1777,"Lojas próprias - Supervisores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.92982456140350878,0.74235807860262004,0.91379310344827591,0.92576419213973804,null,null,0.83783783783783783,0.91629955947136565,0.90043290043290047,null,null,null,0.93073593073593075,0.9241071428571429,null,null,0.8995433789954338,0.92035398230088494,0.8699551569506726,null,null,null,0.83333333333333337,0.84140969162995594,null,null,0.81447963800904977,0.84304932735426008,0.8482142857142857,null,0.86580086580086579,null,0.62608695652173918,0.84955752212389379,0.8728070175438597,null,null,0.44247787610619471,0.67248908296943233,0.71491228070175439,0.78873239436619713,0.8288288288288288,0.82727272727272727,0.76923076923076927,0.85022026431718056,0.90393013100436681,0.83700440528634357,null,0.89519650655021832,0.91341991341991347,0.89519650655021832,0.90476190476190477,0.90909090909090906,null,0.77433628318584069,null,null,null,0.84848484848484851,0.89655172413793105,0.90869565217391302,0.90869565217391302,null,null,null,0.76249999999999996,null,0.95258620689655171,0.87445887445887449,0.88646288209606983,0.82894736842105265,null,null,0.65800865800865804,0.65800865800865804,null,null,null,null,null,null,null,null,null,null,null,null,null,0.9504504504504504,0.9826086956521739,0.98275862068965514,0.94782608695652171,null,null,null,null,0.83377597119644065]
[1778,"Lojas próprias - Consultores","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86258278145695366,0.66666666666666663,0.83544303797468356,0.86031746031746037,null,null,0.760539629005059,0.8378812199036918,0.82154340836012862,null,null,null,0.84615384615384615,0.86612903225806448,null,null,0.80033840947546531,0.84502446982055468,0.80944625407166126,null,null,null,0.80064829821717987,0.8057784911717496,null,null,0.78023850085178881,0.81744749596122779,0.80290791599353795,null,0.82802547770700641,null,0.58995137763371153,0.74267100977198697,0.8202247191011236,null,null,0.45528455284552843,0.62764227642276427,0.64215686274509809,0.74371859296482412,0.76923076923076927,0.77065767284991571,null,0.81300813008130079,0.81658692185007975,0.81006493506493504,null,0.79326923076923073,0.82961783439490444,0.85007974481658688,0.84984025559105436,0.84688995215311003,null,0.7129032258064516,null,null,null,0.76639999999999997,0.78763866877971478,0.87163232963549919,0.87163232963549919,null,null,null,0.7385892116182573,null,0.89490445859872614,0.78217821782178221,0.76490066225165565,0.73529411764705888,null,null,0.62857142857142856,0.62857142857142856,null,null,null,null,null,null,null,null,null,null,null,null,null,0.8666666666666667,0.92551505546751189,0.92575039494470779,0.91283676703645011,null,null,null,null,0.77361042465484742]
[1779,"Regional Franquia N-NE","2019-10-25",0.82352941176470584,0.76470588235294112,1,0.76470588235294112,0.70588235294117652,0.625,null,null,null,0.70588235294117652,0.75,0.8666666666666667,0.94117647058823528,0.70588235294117652,null,0.82352941176470584,null,0.88235294117647056,0.625,0.91505791505791501,0.79693486590038309,0.91954022988505746,0.95038167938931295,null,null,0.90944881889763785,0.88846153846153841,0.90347490347490345,null,null,null,0.93486590038314177,0.96934865900383138,null,null,0.91532258064516125,0.87450980392156863,0.89615384615384619,null,null,null,0.86538461538461542,0.93725490196078431,null,null,0.90438247011952189,0.89803921568627454,0.8828125,null,0.89655172413793105,null,0.68604651162790697,0.82170542635658916,0.87984496124031009,null,null,0.51550387596899228,0.70980392156862748,0.75196850393700787,0.86220472440944884,0.88326848249027234,0.8901960784313725,0.88181818181818183,0.90551181102362199,0.92307692307692313,0.8901960784313725,null,0.88030888030888033,0.90038314176245215,0.95057034220532322,0.93129770992366412,0.93181818181818177,0.64516129032258063,0.88212927756653992,0.90322580645161288,0.90322580645161288,0.9,0.91187739463601536,0.90114068441064643,0.9498069498069498,0.9498069498069498,null,null,null,0.84579439252336452,null,0.953307392996109,0.90625,0.89411764705882357,0.84189723320158105,null,null,0.79087452471482889,0.79087452471482889,null,null,null,null,null,null,null,0.96153846153846156,null,null,null,null,0.98449612403100772,0.96,0.97328244274809161,0.98854961832061072,0.96197718631178708,0.9,null,0.875,0.84,0.8460545679994953,0.86968518683795637]
[1780,"Regional Própria S-SE","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.90125391849529779,0.69335347432024175,0.86336336336336339,0.86535552193645993,null,null,0.78056426332288398,0.87347560975609762,0.8571428571428571,null,null,null,0.86778115501519759,0.87557603686635943,null,null,0.82232704402515722,0.87846153846153852,0.83925811437403397,null,null,null,0.81395348837209303,0.80916030534351147,null,null,0.78582677165354331,0.82280431432973811,0.82542113323124044,null,0.84417549167927386,null,0.58409785932721714,0.76461538461538459,0.82748091603053431,null,null,0.4576271186440678,0.64714946070878276,0.66253869969040247,0.75079365079365079,0.78075709779179814,0.78357030015797791,0.76190476190476186,0.82923076923076922,0.85606060606060608,0.8233486943164362,null,0.83030303030303032,0.86253776435045315,0.87272727272727268,0.87575757575757573,0.866464339908953,null,0.74233128834355833,null,null,null,0.80243161094224924,0.83283132530120485,0.88066465256797588,0.88066465256797588,null,null,null,0.74545454545454548,null,0.91855203619909498,0.81804043545878691,0.8040752351097179,0.77209302325581397,null,null,0.6344410876132931,0.6344410876132931,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89257503949447081,0.94259818731117828,0.94144144144144148,0.92900302114803623,null,null,null,null,0.7931440938604446]
[1781,"Regional Franquia S-SE-CO","2019-10-25",0.75862068965517238,0.76923076923076927,0.89655172413793105,0.70370370370370372,0.70833333333333337,0.65384615384615385,null,null,null,0.74193548387096775,0.6071428571428571,0.82608695652173914,0.96666666666666667,0.77419354838709675,null,0.80769230769230771,null,0.83870967741935487,0.7931034482758621,0.920814479638009,0.7693965517241379,0.88865096359743045,0.92688172043010753,null,null,0.8526785714285714,0.85775862068965514,0.80129589632829379,null,null,null,0.92656587473002161,0.93406593406593408,null,null,0.9107142857142857,0.88377192982456143,0.82135076252723316,null,null,null,0.82666666666666666,0.88840262582056895,null,null,0.86425339366515841,0.86373626373626378,0.84782608695652173,null,0.88768898488120951,null,0.61013215859030834,0.78901098901098898,0.8733624454148472,null,null,0.55849889624724058,0.74164810690423166,0.69315673289183222,0.80487804878048785,0.84409799554565701,0.8482142857142857,0.76063829787234039,0.8647450110864745,0.88913043478260867,0.84210526315789469,null,0.87173913043478257,0.88913043478260867,0.93073593073593075,0.90909090909090906,0.9204301075268817,0.76470588235294112,0.87366167023554608,0.90740740740740744,0.96296296296296291,0.8867924528301887,0.87956989247311823,0.89507494646680941,0.92077087794432544,0.92077087794432544,null,null,null,0.83199999999999996,null,0.92933618843683086,0.83150984682713347,0.81978021978021975,0.76855895196506552,null,null,0.69017094017094016,0.69017094017094016,null,null,null,null,null,null,null,0.8,null,null,null,null,0.9611231101511879,0.93777777777777782,0.95053763440860217,0.97002141327623126,0.94206008583690992,0.85185185185185186,null,0.78846153846153844,0.77358490566037741,0.81878452551048331,0.80162166033653826]
[1782,"Regional Própria N-NE-CO","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81443298969072164,0.6649746192893401,0.83333333333333337,0.91919191919191923,null,null,0.78531073446327682,0.80927835051546393,0.79487179487179482,null,null,null,0.87309644670050757,0.9015544041450777,null,null,0.84482758620689657,0.82010582010582012,0.77894736842105261,null,null,null,0.79381443298969068,0.83589743589743593,null,null,0.80346820809248554,0.82901554404145072,0.77894736842105261,null,0.81818181818181823,null,0.65284974093264247,0.79473684210526319,0.8571428571428571,null,null,0.43229166666666669,0.61538461538461542,0.65979381443298968,0.77222222222222225,0.80107526881720426,0.7944444444444444,0.79245283018867929,0.80208333333333337,0.7857142857142857,0.796875,null,0.78756476683937826,0.81725888324873097,0.82653061224489799,0.82741116751269039,0.85427135678391963,null,0.68556701030927836,null,null,null,0.74242424242424243,0.76381909547738691,0.88442211055276387,0.88442211055276387,null,null,null,0.74149659863945583,null,0.88324873096446699,0.77319587628865982,0.77948717948717949,0.72307692307692306,null,null,0.64321608040201006,0.64321608040201006,null,null,null,null,null,null,null,null,null,null,null,null,null,0.87830687830687826,0.9346733668341709,0.93969849246231152,0.89949748743718594,null,null,null,null,0.78105328915461847]
[1798,"Franquias N-NE - Norte","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88372093023255816,0.84444444444444444,0.9555555555555556,0.93333333333333335,null,null,0.95348837209302328,0.93181818181818177,0.93181818181818177,null,null,null,0.95454545454545459,1,null,null,0.97619047619047616,0.88636363636363635,0.90697674418604646,null,null,null,0.93333333333333335,0.97727272727272729,null,null,0.95238095238095233,0.90697674418604646,0.88636363636363635,null,0.82222222222222219,null,0.75555555555555554,0.88888888888888884,0.93181818181818177,null,null,0.70454545454545459,0.86363636363636365,0.86363636363636365,0.84444444444444444,0.91111111111111109,0.91111111111111109,0.875,0.93181818181818177,0.9555555555555556,0.88888888888888884,null,0.91111111111111109,0.8666666666666667,0.93181818181818177,0.91111111111111109,0.88888888888888884,0.5,0.84090909090909094,1,0.5,0.75,0.86046511627906974,0.86363636363636365,0.93181818181818177,0.93181818181818177,null,null,null,0.82857142857142863,null,0.95348837209302328,0.8571428571428571,0.86046511627906974,0.79069767441860461,null,null,0.84444444444444444,0.84444444444444444,null,null,null,null,null,null,null,1,null,null,null,null,0.97674418604651159,0.92682926829268297,0.97777777777777775,0.97777777777777775,0.88888888888888884,0.75,null,1,1,0.87137042188784919,0.92694297994456898]
[1799,"Franquias N-NE - Nordeste","2019-10-25",0.82352941176470584,0.76470588235294112,1,0.76470588235294112,0.70588235294117652,0.625,null,null,null,0.70588235294117652,0.75,0.8666666666666667,0.94117647058823528,0.70588235294117652,null,0.82352941176470584,null,0.88235294117647056,0.625,0.92129629629629628,0.78703703703703709,0.91203703703703709,0.95391705069124422,null,null,0.90047393364928907,0.87962962962962965,0.89767441860465114,null,null,null,0.93087557603686633,0.96296296296296291,null,null,0.90291262135922334,0.87203791469194314,0.89400921658986177,null,null,null,0.85116279069767442,0.92890995260663511,null,null,0.89473684210526316,0.89622641509433965,0.88207547169811318,null,0.91203703703703709,null,0.67136150234741787,0.80751173708920188,0.86915887850467288,null,null,0.47663551401869159,0.67772511848341233,0.72857142857142854,0.86602870813397126,0.87735849056603776,0.88571428571428568,0.88297872340425532,0.9,0.91627906976744189,0.89047619047619042,null,0.87383177570093462,0.90740740740740744,0.954337899543379,0.93548387096774188,0.94063926940639264,0.66666666666666663,0.8904109589041096,0.88888888888888884,0.96296296296296291,0.92307692307692313,0.92201834862385323,0.908675799086758,0.95348837209302328,0.95348837209302328,null,null,null,0.84916201117318435,null,0.95327102803738317,0.91588785046728971,0.90094339622641506,0.85238095238095235,null,null,0.77981651376146788,0.77981651376146788,null,null,null,null,null,null,null,0.95652173913043481,null,null,null,null,0.98604651162790702,0.96650717703349287,0.97235023041474655,0.99078341013824889,0.97706422018348627,0.92307692307692313,null,0.8571428571428571,0.81818181818181823,0.84510613062598416,0.86236183170476099]
[1800,"Franquias S-SE-CO - Sul","2019-10-25",0.66666666666666663,0.66666666666666663,1,0.83333333333333337,0.83333333333333337,0.5,null,null,null,0.83333333333333337,0.66666666666666663,1,1,1,null,1,null,1,0.83333333333333337,0.91304347826086951,0.78873239436619713,0.95774647887323938,0.97101449275362317,null,null,0.88059701492537312,0.87323943661971826,0.8571428571428571,null,null,null,0.95652173913043481,0.95774647887323938,null,null,0.97058823529411764,0.9285714285714286,0.84057971014492749,null,null,null,0.84057971014492749,0.92753623188405798,null,null,0.94029850746268662,0.92647058823529416,0.85507246376811596,null,0.95522388059701491,null,0.46875,0.75,0.9375,null,null,0.56923076923076921,0.78333333333333333,0.58461538461538465,0.71875,0.81538461538461537,0.83076923076923082,0.72727272727272729,0.84848484848484851,0.9285714285714286,0.83333333333333337,null,0.92957746478873238,0.92957746478873238,0.92957746478873238,0.95774647887323938,0.92957746478873238,0.8,0.91549295774647887,0.83333333333333337,1,0.6,0.91549295774647887,0.9285714285714286,0.94285714285714284,0.94285714285714284,null,null,null,0.82608695652173914,null,0.97222222222222221,0.8529411764705882,0.7857142857142857,0.74285714285714288,null,null,0.6901408450704225,0.6901408450704225,null,null,null,null,null,null,null,0.8,null,null,null,null,0.9859154929577465,0.95714285714285718,0.95833333333333337,0.98611111111111116,0.95833333333333337,0.66666666666666663,null,0.83333333333333337,0.83333333333333337,0.8423494810059331,0.78462865329637932]
[1801,"Franquias S-SE-CO - Sudoeste","2019-10-25",0.80952380952380953,0.84210526315789469,0.8571428571428571,0.7,0.70588235294117652,0.72222222222222221,null,null,null,0.69565217391304346,0.6,0.75,0.95454545454545459,0.69565217391304346,null,0.77777777777777779,null,0.78260869565217395,0.76190476190476186,0.92045454545454541,0.76010781671159033,0.87399463806970512,0.91689008042895437,null,null,0.84573002754820936,0.85135135135135132,0.78648648648648645,null,null,null,0.92204301075268813,0.92797783933518008,null,null,0.89972144846796653,0.87637362637362637,0.81471389645776571,null,null,null,0.82172701949860727,0.8794520547945206,null,null,0.848314606741573,0.85479452054794525,0.84510869565217395,null,0.86863270777479895,null,0.625,0.78590785907859073,0.85752688172043012,null,null,0.55191256830601088,0.7289972899728997,0.70844686648501365,0.81643835616438354,0.84254143646408841,0.84487534626038785,0.76190476190476186,0.85950413223140498,0.87771739130434778,0.83423913043478259,null,0.85519125683060104,0.87704918032786883,0.92953929539295388,0.89673913043478259,0.91374663072776285,0.76744186046511631,0.86327077747989278,0.91111111111111109,0.9555555555555556,0.91111111111111109,0.86792452830188682,0.88502673796791442,0.91176470588235292,0.91176470588235292,null,null,null,0.82747603833865813,null,0.91689008042895437,0.82240437158469948,0.82093663911845727,0.76712328767123283,null,null,0.67914438502673802,0.67914438502673802,null,null,null,null,null,null,null,0.7857142857142857,null,null,null,null,0.95663956639566394,0.93296089385474856,0.94864864864864862,0.967741935483871,0.93530997304582209,0.8666666666666667,null,0.76744186046511631,0.75,0.81076235619292314,0.79014884181888423]
[1802,"Franquias S-SE-CO - Centro-Oeste","2019-10-25",0.5,null,1,null,null,0.5,null,null,null,1,0.5,1,1,1,null,0.5,null,1,1,0.95238095238095233,0.86363636363636365,0.91304347826086951,0.95652173913043481,null,null,0.88888888888888884,0.91304347826086951,0.86956521739130432,null,null,null,0.90909090909090906,0.95652173913043481,null,null,0.90476190476190477,0.86363636363636365,0.86956521739130432,null,null,null,0.86363636363636365,0.91304347826086951,null,null,0.89473684210526316,0.81818181818181823,0.86956521739130432,null,1,null,0.77272727272727271,0.95454545454545459,0.95454545454545459,null,null,0.63636363636363635,0.85,0.76190476190476186,0.86363636363636365,0.95454545454545459,0.95454545454545459,0.875,1,0.95454545454545459,1,null,0.95652173913043481,0.95652173913043481,0.95454545454545459,0.95652173913043481,1,0.66666666666666663,0.91304347826086951,1,1,1,0.95652173913043481,0.95652173913043481,1,1,null,null,null,0.9375,null,1,0.91304347826086951,0.90909090909090906,0.86956521739130432,null,null,0.86956521739130432,0.86956521739130432,null,null,null,null,null,null,null,1,null,null,null,null,0.95652173913043481,0.95454545454545459,0.95652173913043481,0.95652173913043481,1,1,null,1,1,0.84821697073236391,1]
[1803,"Lojas Próprias N-NE-CO - Norte","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.875,0.625,0.75,0.875,null,null,1,0.875,0.875,null,null,null,1,1,null,null,1,1,0.875,null,null,null,0.75,0.75,null,null,0.75,0.75,0.75,null,0.875,null,0.75,0.75,1,null,null,0.5,0.625,0.625,0.75,0.875,0.875,null,0.875,1,1,null,0.8571428571428571,0.75,0.875,0.875,0.875,null,0.375,null,null,null,0.625,0.625,0.875,0.875,null,null,null,0.75,null,0.875,0.75,0.875,0.625,null,null,0.75,0.75,null,null,null,null,null,null,null,null,null,null,null,null,null,1,1,1,0.875,null,null,null,null,0.8090047988840332]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.82352941176470584,0.69672131147540983,0.82926829268292679,0.95901639344262291,null,null,0.77064220183486243,0.81666666666666665,0.82352941176470584,null,null,null,0.86178861788617889,0.9173553719008265,null,null,0.83333333333333337,0.84210526315789469,0.7931034482758621,null,null,null,0.80508474576271183,0.84033613445378152,null,null,0.77570093457943923,0.84873949579831931,0.8,null,0.81147540983606559,null,0.6271186440677966,0.82608695652173914,0.85,null,null,0.3728813559322034,0.59663865546218486,0.65546218487394958,0.77570093457943923,0.8214285714285714,0.8,0.80645161290322576,0.82203389830508478,0.81147540983606559,0.77118644067796616,null,0.79831932773109249,0.82644628099173556,0.84297520661157022,0.80991735537190079,0.86178861788617889,null,0.66666666666666663,null,null,null,0.74796747967479671,0.77235772357723576,0.89430894308943087,0.89430894308943087,null,null,null,0.71111111111111114,null,0.88429752066115708,0.73333333333333328,0.72499999999999998,0.66942148760330578,null,null,0.56910569105691056,0.56910569105691056,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86206896551724133,0.93495934959349591,0.94308943089430897,0.91869918699186992,null,null,null,null,0.77915310570732821]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.79104477611940294,0.61194029850746268,0.85074626865671643,0.8529411764705882,null,null,0.78333333333333333,0.78787878787878785,0.73529411764705888,null,null,null,0.87878787878787878,0.859375,null,null,0.84482758620689657,0.76119402985074625,0.74242424242424243,null,null,null,0.77941176470588236,0.83823529411764708,null,null,0.86206896551724133,0.80303030303030298,0.74626865671641796,null,0.82352941176470584,null,0.68656716417910446,0.74626865671641796,0.8529411764705882,null,null,0.53030303030303028,0.6470588235294118,0.67164179104477617,0.76923076923076927,0.75757575757575757,0.77419354838709675,0.85,0.75757575757575757,0.71641791044776115,0.81818181818181823,null,0.76119402985074625,0.80882352941176472,0.79104477611940294,0.8529411764705882,0.83823529411764708,null,0.75757575757575757,null,null,null,0.74626865671641796,0.76470588235294112,0.86764705882352944,0.86764705882352944,null,null,null,0.79591836734693877,null,0.88235294117647056,0.84848484848484851,0.86567164179104472,0.83333333333333337,null,null,0.76470588235294112,0.76470588235294112,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89230769230769236,0.92647058823529416,0.92647058823529416,0.86764705882352944,null,null,null,null,0.78119133825498588]
[1806,"Lojas Próprias S-SE - Sul","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89204545454545459,0.67759562841530052,0.8797814207650273,0.88524590163934425,null,null,0.77777777777777779,0.88524590163934425,0.8797814207650273,null,null,null,0.88397790055248615,0.8729281767955801,null,null,0.81666666666666665,0.91061452513966479,0.8539325842696629,null,null,null,0.82658959537572252,0.79558011049723754,null,null,0.7921348314606742,0.83798882681564246,0.85,null,0.8,null,0.5280898876404494,0.7359550561797753,0.8044692737430168,null,null,0.48863636363636365,0.6292134831460674,0.68,0.73255813953488369,0.78735632183908044,0.79885057471264365,0.72093023255813948,0.797752808988764,0.88524590163934425,0.81111111111111112,null,0.86956521739130432,0.88524590163934425,0.86740331491712708,0.8729281767955801,0.88461538461538458,null,0.7134831460674157,null,null,null,0.80327868852459017,0.82065217391304346,0.86813186813186816,0.86813186813186816,null,null,null,0.74045801526717558,null,0.91803278688524592,0.79329608938547491,0.77272727272727271,0.74301675977653636,null,null,0.56830601092896171,0.56830601092896171,null,null,null,null,null,null,null,null,null,null,null,null,null,0.90173410404624277,0.91712707182320441,0.92896174863387981,0.90710382513661203,null,null,null,null,0.79340947406693729]
[1807,"Lojas Próprias S-SE - Sudoeste","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.90476190476190477,0.69937369519832981,0.8571428571428571,0.85774058577405854,null,null,0.78165938864628826,0.86892177589852004,0.84842105263157896,null,null,null,0.86163522012578619,0.87659574468085111,null,null,0.82456140350877194,0.86624203821656054,0.83368869936034118,null,null,null,0.80932203389830504,0.81434599156118148,null,null,0.78336980306345738,0.81702127659574464,0.81606765327695563,null,0.86070686070686075,null,0.60504201680672265,0.77542372881355937,0.83613445378151263,null,null,0.44608879492600423,0.65392781316348192,0.6560509554140127,0.75764192139737996,0.77826086956521734,0.77777777777777779,0.77600000000000002,0.84110169491525422,0.84486373165618445,0.82802547770700641,null,0.81512605042016806,0.85386221294363251,0.87473903966597077,0.87682672233820458,0.85953878406708595,null,0.75316455696202533,null,null,null,0.80210526315789477,0.83750000000000002,0.88541666666666663,0.88541666666666663,null,null,null,0.74725274725274726,null,0.91874999999999996,0.82758620689655171,0.81601731601731597,0.78326180257510725,null,null,0.65970772442588721,0.65970772442588721,null,null,null,null,null,null,null,null,null,null,null,null,null,0.88913043478260867,0.95218295218295224,0.94616977225672882,0.93736951983298533,null,null,null,null,0.79295740432104533]
[1808,"Área - Comercial","2019-10-25",null,null,null,null,null,null,null,null,null,null,0.65909090909090906,null,null,0.75,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.79758883248730961,0.90588235294117647,null,0.89156626506024095,0.83565107458912768,0.85373509102322664,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81335921788457]
[1809,"Área - CRM","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.49355670103092786,null,0.68584356819650938,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.58970013461371862]
[1810,"Área - Expansão Franquia","2019-10-25",0.78260869565217395,0.76744186046511631,0.93478260869565222,0.72727272727272729,0.70731707317073167,0.6428571428571429,null,null,null,null,null,0.84210526315789469,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.77205505303877697]
[1811,"Área - Franquias","2019-10-25",null,null,null,null,null,null,null,null,null,0.72916666666666663,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.96948682385575591,0.91524310118265439,0.94899244332493704,0.95734002509410288,0.93459119496855347,0.86904761904761907,null,0.81578947368421051,0.79487179487179482,0.88161434918847714,0.82656962920120813]
[1812,"Área - Marketing","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.73333333333333328,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86802030456852797,0.85935302390998591,null,0.84541984732824427,0.87088607594936707,0.89690069576217579,0.88867805186590765,0.89161940768746062,0.71951219512195119,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.84152477061410591]
[1813,"Área - Produtos","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89823874755381605,0.72916666666666663,0.87625628140703515,0.90416141235813363,null,null,0.82399472643375082,0.86340533672172803,0.84063492063492062,null,null,null,0.89677010766307785,0.91153846153846152,null,null,0.86653386454183268,0.87225806451612908,0.83611825192802058,null,null,null,0.82375726275016137,0.8565941101152369,null,null,0.83077948034643567,0.84793814432989689,0.83579217447081466,null,0.86228679722046742,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85423471173314369]
[1814,"Área - SAF","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.83096774193548384,0.82047958522359044,0.77627337201805291,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.80924023305904236]
[1815,"Área - T&D","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.81395348837209303,null,0.85416666666666663,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.90422180214240711,0.90422180214240711,null,null,null,0.78878960194963443,null,0.92297979797979801,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86472219320883459]
[1816,"Área - TI","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,0.95744680851063835,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.61706221937139194,0.78493238892466199,0.8532227185705169,null,null,null,null,null,0.78811881188118815,0.81913499344692009,0.82189973614775724,0.78998073217726394,0.84873949579831931,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.80894865609207312]
[1829,"Área - Financeiro","2019-10-25"]
[1830,"Área - Mesa","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.67776381909547734,0.67776381909547734,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.67776381909547734]
[1831,"Área - Comissionamento","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85526315789473684,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85526315789473684]
[1817,"Todos - Menos de 1 ano","2019-10-25",1,1,0.83333333333333337,0.8,0.75,0.66666666666666663,null,null,null,0.5714285714285714,0.33333333333333331,0.83333333333333337,1,0.8571428571428571,null,0.66666666666666663,null,0.7142857142857143,0.83333333333333337,0.9285714285714286,0.82758620689655171,0.86206896551724133,0.9642857142857143,null,null,0.84,0.9285714285714286,0.8571428571428571,null,null,null,0.96551724137931039,0.9642857142857143,null,null,0.88461538461538458,0.92592592592592593,0.9285714285714286,null,null,null,0.9285714285714286,0.86206896551724133,null,null,0.84,0.8214285714285714,0.8214285714285714,null,0.89655172413793105,null,0.70370370370370372,0.8571428571428571,0.7857142857142857,null,null,0.6071428571428571,0.70370370370370372,0.76923076923076927,0.9285714285714286,0.9642857142857143,0.92592592592592593,0.875,0.8571428571428571,0.93103448275862066,0.8214285714285714,null,0.8571428571428571,0.9285714285714286,1,0.93103448275862066,0.96551724137931039,1,0.9285714285714286,0.7142857142857143,1,1,0.89655172413793105,0.86206896551724133,0.93103448275862066,0.93103448275862066,null,null,null,0.75,null,0.93103448275862066,0.8928571428571429,0.8928571428571429,0.75,null,null,0.72413793103448276,0.72413793103448276,null,null,null,null,null,null,null,1,null,null,null,null,0.96551724137931039,0.96551724137931039,0.96551724137931039,0.96551724137931039,0.9642857142857143,1,null,0.83333333333333337,0.8571428571428571,0.85397273353463299,0.89062339783803346]
[1818,"Todos - De 1 a 3 anos","2019-10-25",0.8,0.8666666666666667,0.93333333333333335,0.8571428571428571,0.7857142857142857,0.69230769230769229,null,null,null,0.8,0.66666666666666663,0.83333333333333337,1,0.8666666666666667,null,0.9285714285714286,null,0.8666666666666667,0.7857142857142857,0.91538461538461535,0.78947368421052633,0.90151515151515149,0.91911764705882348,null,null,0.86363636363636365,0.93283582089552242,0.85925925925925928,null,null,null,0.94814814814814818,0.96992481203007519,null,null,0.88461538461538458,0.9007633587786259,0.89473684210526316,null,null,null,0.77272727272727271,0.90909090909090906,null,null,0.85606060606060608,0.90151515151515149,0.91176470588235292,null,0.88636363636363635,null,0.64661654135338342,0.81203007518796988,0.87969924812030076,null,null,0.51908396946564883,0.75384615384615383,0.70149253731343286,0.81395348837209303,0.81954887218045114,0.83076923076923082,0.75409836065573765,0.87969924812030076,0.875,0.86567164179104472,null,0.82835820895522383,0.85820895522388063,0.89552238805970152,0.87407407407407411,0.91111111111111109,0.7407407407407407,0.83211678832116787,0.93103448275862066,0.96551724137931039,0.88888888888888884,0.83703703703703702,0.8666666666666667,0.94814814814814818,0.94814814814814818,null,null,null,0.73195876288659789,null,0.92592592592592593,0.82835820895522383,0.79389312977099236,0.75757575757575757,null,null,0.69402985074626866,0.69402985074626866,null,null,null,null,null,null,null,0.77777777777777779,null,null,null,null,0.97727272727272729,0.93181818181818177,0.9555555555555556,0.98518518518518516,0.91911764705882348,0.82758620689655171,null,0.77777777777777779,0.7857142857142857,0.83055136830876397,0.79519499422059892]
[1819,"Todos - De 3 anos ou mais de help","2019-10-25",0.73076923076923073,0.66666666666666663,0.96,0.64,0.65217391304347827,0.60869565217391308,null,null,null,0.73076923076923073,0.73913043478260865,0.85,0.92,0.65384615384615385,null,0.78260869565217395,null,0.88461538461538458,0.68,0.91896869244935542,0.77442273534635875,0.90123456790123457,0.93783303730017764,null,null,0.87706422018348629,0.85053380782918153,0.83184257602862255,null,null,null,0.92321428571428577,0.94054054054054059,null,null,0.92037037037037039,0.87341772151898733,0.83333333333333337,null,null,null,0.85272727272727278,0.90744101633393826,null,null,0.88619402985074625,0.87272727272727268,0.84963768115942029,null,0.89165186500888094,null,0.63224637681159424,0.79528985507246375,0.87927927927927929,null,null,0.54528985507246375,0.72577696526508229,0.71480804387568553,0.82299270072992703,0.86238532110091748,0.86813186813186816,0.81447963800904977,0.88051470588235292,0.90630630630630626,0.85974499089253187,null,0.88689407540394971,0.89982110912343471,0.94503546099290781,0.92678571428571432,0.92566371681415927,0.67346938775510201,0.88495575221238942,0.91836734693877553,0.91836734693877553,0.87755102040816324,0.90391459074733094,0.90636042402826855,0.92704626334519569,0.92704626334519569,null,null,null,0.86228813559322037,null,0.94107142857142856,0.86388384754990921,0.85662431941923778,0.80580762250453719,null,null,0.73415492957746475,0.73415492957746475,null,null,null,null,null,null,null,0.88636363636363635,null,null,null,null,0.96785714285714286,0.94805194805194803,0.95914742451154533,0.97522123893805313,0.95575221238938057,0.875,null,0.83720930232558144,0.79069767441860461,0.82286860556606822,0.83148135662952627]
[1820,"Franqueados + Gestores - Até 1 ano","2019-10-25",1,1,0.83333333333333337,0.8,0.75,0.66666666666666663,null,null,null,0.5714285714285714,0.33333333333333331,0.83333333333333337,1,0.8571428571428571,null,0.66666666666666663,null,0.7142857142857143,0.83333333333333337,0.8571428571428571,0.7142857142857143,0.8571428571428571,1,null,null,0.5714285714285714,1,0.83333333333333337,null,null,null,1,1,null,null,0.66666666666666663,0.8,0.83333333333333337,null,null,null,0.8571428571428571,1,null,null,0.7142857142857143,0.83333333333333337,0.83333333333333337,null,0.7142857142857143,null,0.5714285714285714,0.8571428571428571,0.7142857142857143,null,null,0.2857142857142857,0.7142857142857143,0.66666666666666663,0.8571428571428571,1,0.8571428571428571,0.7142857142857143,0.7142857142857143,0.8571428571428571,0.8571428571428571,null,1,1,1,0.8571428571428571,0.8571428571428571,1,1,0.7142857142857143,1,1,0.8571428571428571,0.8571428571428571,1,1,null,null,null,1,null,0.8571428571428571,1,1,0.7142857142857143,null,null,0.8571428571428571,0.8571428571428571,null,null,null,null,null,null,null,1,null,null,null,null,1,1,1,1,1,1,null,0.83333333333333337,0.8571428571428571,0.83656379217733423,0.89062339783803346]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2019-10-25",0.8,0.8666666666666667,0.93333333333333335,0.8571428571428571,0.7857142857142857,0.69230769230769229,null,null,null,0.8,0.66666666666666663,0.83333333333333337,1,0.8666666666666667,null,0.9285714285714286,null,0.8666666666666667,0.7857142857142857,0.9285714285714286,0.8928571428571429,0.88888888888888884,0.9642857142857143,null,null,0.85185185185185186,0.9285714285714286,0.9642857142857143,null,null,null,1,1,null,null,0.88461538461538458,1,0.9642857142857143,null,null,null,0.7142857142857143,0.92307692307692313,null,null,0.7142857142857143,0.9285714285714286,0.9642857142857143,null,0.92592592592592593,null,0.6428571428571429,0.8928571428571429,0.9642857142857143,null,null,0.4642857142857143,0.7857142857142857,0.75,0.92592592592592593,0.8571428571428571,0.8928571428571429,0.7407407407407407,0.92592592592592593,0.8928571428571429,0.8928571428571429,null,0.81481481481481477,0.88888888888888884,0.9285714285714286,0.92592592592592593,0.9642857142857143,0.7407407407407407,0.93103448275862066,0.93103448275862066,0.96551724137931039,0.88888888888888884,0.8928571428571429,0.9285714285714286,0.96296296296296291,0.96296296296296291,null,null,null,0.88888888888888884,null,0.9285714285714286,0.8928571428571429,0.80769230769230771,0.7857142857142857,null,null,0.80769230769230771,0.80769230769230771,null,null,null,null,null,null,null,0.77777777777777779,null,null,null,null,1,0.9285714285714286,1,1,0.89655172413793105,0.82758620689655171,null,0.77777777777777779,0.7857142857142857,0.86282392679322906,0.79519499422059892]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2019-10-25",0.73076923076923073,0.66666666666666663,0.96,0.64,0.65217391304347827,0.60869565217391308,null,null,null,0.73076923076923073,0.73913043478260865,0.85,0.92,0.65384615384615385,null,0.78260869565217395,null,0.88461538461538458,0.68,0.91304347826086951,0.83673469387755106,0.94,0.98,null,null,0.67346938775510201,0.89583333333333337,0.9375,null,null,null,0.96,1,null,null,0.83673469387755106,0.9375,0.92,null,null,null,0.86,0.93877551020408168,null,null,0.7142857142857143,0.93877551020408168,0.89583333333333337,null,0.91836734693877553,null,0.62,0.76,0.83673469387755106,null,null,0.48,0.63265306122448983,0.61224489795918369,0.85416666666666663,0.93877551020408168,0.87755102040816324,0.76595744680851063,0.91666666666666663,0.9,0.93877551020408168,null,0.81632653061224492,0.89795918367346939,0.98,0.94,0.92,0.67346938775510201,0.9,0.91836734693877553,0.91836734693877553,0.87755102040816324,0.88,0.94,0.95833333333333337,0.95833333333333337,null,null,null,0.90243902439024393,null,0.91666666666666663,0.83333333333333337,0.85106382978723405,0.78723404255319152,null,null,0.8,0.8,null,null,null,null,null,null,null,0.88636363636363635,null,null,null,null,0.97959183673469385,0.97826086956521741,1,1,0.96,0.875,null,0.83720930232558144,0.79069767441860461,0.82999774443702445,0.83148135662952627]
[1823,"Supervisores de Franquias - Até 1 ano","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,0.77777777777777779,0.88888888888888884,0.88888888888888884,null,null,1,1,0.77777777777777779,null,null,null,1,0.88888888888888884,null,null,1,1,1,null,null,null,0.875,0.66666666666666663,null,null,0.75,0.77777777777777779,0.77777777777777779,null,1,null,0.875,0.88888888888888884,0.77777777777777779,null,null,0.55555555555555558,0.55555555555555558,0.77777777777777779,1,1,1,1,1,1,0.77777777777777779,null,0.88888888888888884,0.88888888888888884,1,0.88888888888888884,1,null,1,null,null,null,0.88888888888888884,0.88888888888888884,1,1,null,null,null,0.625,null,1,0.88888888888888884,0.88888888888888884,0.66666666666666663,null,null,0.55555555555555558,0.55555555555555558,null,null,null,null,null,null,null,null,null,null,null,null,1,1,1,1,0.88888888888888884,null,null,null,null,0.87040775642507628]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.94285714285714284,0.83333333333333337,0.91428571428571426,0.89189189189189189,null,null,0.83783783783783783,0.91891891891891897,0.86486486486486491,null,null,null,0.94444444444444442,0.97297297297297303,null,null,0.91891891891891897,0.88571428571428568,0.94594594594594594,null,null,null,0.81081081081081086,0.91891891891891897,null,null,0.88571428571428568,0.91428571428571426,0.94594594594594594,null,0.94444444444444442,null,0.6470588235294118,0.91428571428571426,0.91428571428571426,null,null,0.45454545454545453,0.78787878787878785,0.68571428571428572,0.79411764705882348,0.88571428571428568,0.81818181818181823,0.76470588235294112,0.8571428571428571,0.89189189189189189,0.91428571428571426,null,0.86486486486486491,0.89189189189189189,0.91891891891891897,0.89189189189189189,0.91891891891891897,null,0.86486486486486491,null,null,null,0.88888888888888884,0.83783783783783783,0.91891891891891897,0.91891891891891897,null,null,null,0.66666666666666663,null,0.91891891891891897,0.81081081081081086,0.78378378378378377,0.7567567567567568,null,null,0.70270270270270274,0.70270270270270274,null,null,null,null,null,null,null,null,null,null,null,null,0.97222222222222221,0.97297297297297303,0.94444444444444442,0.97297297297297303,0.91891891891891897,null,null,null,null,0.84998067470610394]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.93333333333333335,0.77173913043478259,0.92972972972972978,0.9623655913978495,null,null,0.88,0.89784946236559138,0.87027027027027026,null,null,null,0.94535519125683065,0.93922651933701662,null,null,0.92441860465116277,0.91304347826086951,0.85869565217391308,null,null,null,0.8666666666666667,0.93333333333333335,null,null,0.91907514450867056,0.8994413407821229,0.88950276243093918,null,0.94054054054054059,null,0.64406779661016944,0.86206896551724133,0.92090395480225984,null,null,0.49431818181818182,0.72,0.72,0.84571428571428575,0.9022988505747126,0.89714285714285713,0.82758620689655171,0.90173410404624277,0.9285714285714286,0.89655172413793105,null,0.92307692307692313,0.91208791208791207,0.96195652173913049,0.96132596685082872,0.97282608695652173,null,0.91256830601092898,null,null,null,0.92972972972972978,0.92972972972972978,0.95081967213114749,0.95081967213114749,null,null,null,0.90322580645161288,null,0.97297297297297303,0.8797814207650273,0.85945945945945945,0.84324324324324329,null,null,0.76344086021505375,0.76344086021505375,null,null,null,null,null,null,null,null,null,null,null,null,0.97802197802197799,0.97159090909090906,0.97282608695652173,0.97826086956521741,0.95652173913043481,null,null,null,null,0.8735927845154694]
[1826,"Consultores de Franquias - Até 1 ano","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.92307692307692313,0.92307692307692313,0.84615384615384615,1,null,null,0.9,0.84615384615384615,0.92307692307692313,null,null,null,0.92307692307692313,1,null,null,0.90909090909090906,0.92307692307692313,0.92307692307692313,null,null,null,1,0.92307692307692313,null,null,1,0.84615384615384615,0.84615384615384615,null,0.92307692307692313,null,0.66666666666666663,0.83333333333333337,0.83333333333333337,null,null,0.83333333333333337,0.81818181818181823,0.81818181818181823,0.91666666666666663,0.91666666666666663,0.90909090909090906,null,0.83333333333333337,0.92307692307692313,0.83333333333333337,null,0.76923076923076927,0.92307692307692313,1,1,1,null,0.84615384615384615,null,null,null,0.92307692307692313,0.84615384615384615,0.84615384615384615,0.84615384615384615,null,null,null,0.77777777777777779,null,0.92307692307692313,0.83333333333333337,0.83333333333333337,0.83333333333333337,null,null,0.76923076923076927,0.76923076923076927,null,null,null,null,null,null,null,null,null,null,null,null,0.92307692307692313,0.92307692307692313,0.92307692307692313,0.92307692307692313,1,null,null,null,null,0.88396975761283891]
[1827,"Consultores de Franquias - 1 a 3 anos","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.89552238805970152,0.72463768115942029,0.9,0.91549295774647887,null,null,0.88235294117647056,0.94202898550724634,0.81428571428571428,null,null,null,0.92957746478873238,0.95588235294117652,null,null,0.86567164179104472,0.86764705882352944,0.83823529411764708,null,null,null,0.77611940298507465,0.89855072463768115,null,null,0.89855072463768115,0.88405797101449279,0.87323943661971826,null,0.84057971014492749,null,0.647887323943662,0.72857142857142854,0.82857142857142863,null,null,0.5714285714285714,0.72463768115942029,0.6901408450704225,0.77941176470588236,0.77142857142857146,0.81159420289855078,null,0.87323943661971826,0.85915492957746475,0.83098591549295775,null,0.81428571428571428,0.82857142857142863,0.86956521739130432,0.84507042253521125,0.88571428571428568,null,0.77464788732394363,null,null,null,0.78873239436619713,0.8571428571428571,0.95774647887323938,0.95774647887323938,null,null,null,0.71153846153846156,null,0.9285714285714286,0.81159420289855078,0.79411764705882348,0.74626865671641796,null,null,0.647887323943662,0.647887323943662,null,null,null,null,null,null,null,null,null,null,null,null,0.97014925373134331,0.91044776119402981,0.94285714285714284,0.98571428571428577,0.9285714285714286,null,null,null,null,0.81620200973863655]
[1828,"Consultores de Franquias - 3 anos ou mais","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.91167192429022081,0.76666666666666672,0.87951807228915657,0.91743119266055051,null,null,0.90654205607476634,0.81707317073170727,0.79447852760736193,null,null,null,0.90519877675840976,0.93230769230769228,null,null,0.93103448275862066,0.84112149532710279,0.80555555555555558,null,null,null,0.84375,0.88819875776397517,null,null,0.89490445859872614,0.84782608695652173,0.82043343653250778,null,0.86018237082066873,null,0.62769230769230766,0.7652439024390244,0.86322188449848025,null,null,0.58282208588957052,0.74303405572755421,0.72755417956656343,0.80615384615384611,0.82919254658385089,0.85093167701863359,null,0.86377708978328172,0.89473684210526316,0.82822085889570551,null,0.87730061349693256,0.89329268292682928,0.9303030303030303,0.9057750759878419,0.90030211480362543,null,0.86746987951807231,null,null,null,0.89296636085626913,0.88821752265861031,0.90936555891238668,0.90936555891238668,null,null,null,0.83333333333333337,null,0.92660550458715596,0.859375,0.85579937304075238,0.78683385579937304,null,null,0.70783132530120485,0.70783132530120485,null,null,null,null,null,null,null,null,null,null,null,null,0.96048632218844987,0.93059936908517349,0.94528875379939215,0.96978851963746227,0.9546827794561934,null,null,null,null,0.83435843874822813]

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[1774,"Franquias - Gestores de Negócios","2018-10-25",0.72727272727272729,0.66666666666666663,0.9,0.84615384615384615,0.84615384615384615,0.9,null,null,null,0.76923076923076927,0.69230769230769229,0.61538461538461542,0.53846153846153844,0.92307692307692313,null,0.92307692307692313,null,0.84615384615384615,1,0.94444444444444442,0.9,0.90476190476190477,0.95238095238095233,null,null,0.83333333333333337,0.85,0.8571428571428571,null,null,null,0.8571428571428571,1,null,null,0.88888888888888884,1,0.8571428571428571,null,null,null,0.90476190476190477,1,null,null,0.94736842105263153,0.95238095238095233,0.90476190476190477,null,0.90476190476190477,null,0.61904761904761907,0.80952380952380953,0.76190476190476186,null,null,0.47619047619047616,0.7142857142857143,0.66666666666666663,0.80952380952380953,0.80952380952380953,0.8571428571428571,0.90476190476190477,0.85,0.90476190476190477,0.8,null,0.90476190476190477,0.95238095238095233,1,1,0.95238095238095233,0.85,0.90476190476190477,0.90476190476190477,0.95238095238095233,0.95238095238095233,0.95238095238095233,0.95238095238095233,0.90476190476190477,0.90476190476190477,null,null,null,null,null,0.90476190476190477,0.8571428571428571,0.80952380952380953,0.8571428571428571,null,null,0.66666666666666663,0.66666666666666663,null,null,null,null,null,null,null,0.875,null,null,null,null,1,1,1,1,1,0.88888888888888884,null,0.83333333333333337,0.91666666666666663,0.85611117881936383,0.87754112790448935]
[1775,"Franquias - Supervisores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.90607734806629836,0.68306010928961747,0.88770053475935828,0.92432432432432432,null,null,0.91228070175438591,0.84065934065934067,0.7303370786516854,null,null,null,0.91847826086956519,0.93989071038251371,null,null,0.94186046511627908,0.84239130434782605,0.77401129943502822,null,null,null,0.76836158192090398,0.91666666666666663,null,null,0.92982456140350878,0.8258426966292135,0.80571428571428572,null,0.91847826086956519,null,0.6171428571428571,0.74712643678160917,0.84302325581395354,null,null,0.49710982658959535,0.69186046511627908,0.65517241379310343,0.84756097560975607,0.87272727272727268,0.8597560975609756,0.79640718562874246,0.8554913294797688,0.85057471264367812,0.8497109826589595,null,0.82954545454545459,0.81714285714285717,0.91329479768786126,0.9375,0.9375,null,0.88135593220338981,null,null,null,0.90960451977401124,0.89265536723163841,0.92528735632183912,0.92528735632183912,null,null,null,null,null,0.89655172413793105,0.84180790960451979,0.83615819209039544,0.75428571428571434,null,null,0.62146892655367236,0.62146892655367236,null,null,null,null,null,null,null,null,null,null,null,null,0.95348837209302328,0.94047619047619047,0.96551724137931039,0.97126436781609193,0.93678160919540232,null,null,null,null,0.83026108723689374]
[1776,"Franquias - Consultores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.92517006802721091,0.7075892857142857,0.86784140969162993,0.90528634361233484,null,null,0.89976689976689972,0.82926829268292679,0.74717832957110608,null,null,null,0.88641425389755013,0.92904656319290468,null,null,0.91355140186915884,0.88089887640449438,0.77880184331797231,null,null,null,0.7991071428571429,0.9040178571428571,null,null,0.91666666666666663,0.8415178571428571,0.79185520361990946,null,0.88938053097345138,null,0.71662763466042156,0.82242990654205606,0.87850467289719625,null,null,0.55633802816901412,0.70921985815602839,0.7102137767220903,0.88701923076923073,0.88782816229116945,0.87529976019184652,0.79227053140096615,0.86524822695035464,0.85382830626450112,0.85680751173708924,null,0.80419580419580416,0.84403669724770647,0.89678899082568808,0.89977220956719817,0.89497716894977164,null,0.82921348314606746,null,null,null,0.84772727272727277,0.88208616780045357,0.89772727272727271,0.89772727272727271,null,null,null,null,null,0.9,0.80689655172413788,0.8046511627906977,0.75458715596330272,null,null,0.62302483069977421,0.62302483069977421,null,null,null,null,null,null,null,null,null,null,null,null,0.93911007025761128,0.92380952380952386,0.94712643678160924,0.95194508009153322,0.93150684931506844,null,null,null,null,0.83173883831737361]
[1777,"Lojas próprias - Supervisores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.8571428571428571,0.72413793103448276,0.9,0.86206896551724133,null,null,0.72413793103448276,0.86206896551724133,0.89655172413793105,null,null,null,0.96551724137931039,0.8,null,null,0.75862068965517238,0.8666666666666667,0.7857142857142857,null,null,null,0.89655172413793105,0.7931034482758621,null,null,0.73076923076923073,0.86206896551724133,0.82758620689655171,null,0.89655172413793105,null,0.68965517241379315,0.93333333333333335,0.83333333333333337,null,null,0.43333333333333335,0.6333333333333333,0.7931034482758621,0.8,0.8,0.8,0.8214285714285714,0.83333333333333337,0.96153846153846156,0.9,null,0.9642857142857143,0.8928571428571429,0.8571428571428571,0.8571428571428571,0.9642857142857143,null,0.86206896551724133,null,null,null,0.86206896551724133,0.86206896551724133,0.96551724137931039,0.96551724137931039,null,null,null,null,null,0.86206896551724133,0.8928571428571429,0.82758620689655171,0.7931034482758621,null,null,0.55172413793103448,0.55172413793103448,null,null,null,null,null,null,null,null,null,null,null,null,null,0.96551724137931039,1,1,0.96551724137931039,null,null,null,null,0.83927628384134734]
[1778,"Lojas próprias - Consultores","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.875,0.63265306122448983,0.87755102040816324,0.9375,null,null,0.7142857142857143,0.83673469387755106,0.76595744680851063,null,null,null,0.87755102040816324,0.91836734693877553,null,null,0.79591836734693877,0.8571428571428571,0.77083333333333337,null,null,null,0.8125,0.80851063829787229,null,null,0.72916666666666663,0.81632653061224492,0.79591836734693877,null,0.85416666666666663,null,0.77551020408163263,0.875,0.89583333333333337,null,null,0.5,0.72916666666666663,0.6875,0.83673469387755106,0.83673469387755106,0.81632653061224492,0.66666666666666663,0.87755102040816324,0.8571428571428571,0.8936170212765957,null,0.75510204081632648,0.79166666666666663,0.93877551020408168,0.85416666666666663,0.91836734693877553,null,0.6875,null,null,null,0.73469387755102045,0.81632653061224492,0.91836734693877553,0.91836734693877553,null,null,null,null,null,0.89795918367346939,0.87234042553191493,0.79166666666666663,0.73913043478260865,null,null,0.625,0.625,null,null,null,null,null,null,null,null,null,null,null,null,null,0.95744680851063835,0.95918367346938771,0.97959183673469385,0.87755102040816324,null,null,null,null,0.80413967197120795]
[1779,"Regional Franquia N-NE","2018-10-25",0.66666666666666663,0.75,0.9,0.83333333333333337,0.75,0.90909090909090906,null,null,null,0.90909090909090906,0.81818181818181823,0.90909090909090906,1,0.91666666666666663,null,1,null,1,0.81818181818181823,0.90170940170940173,0.7615062761506276,0.88842975206611574,0.93305439330543938,null,null,0.91304347826086951,0.85477178423236511,0.80851063829787229,null,null,null,0.88749999999999996,0.93670886075949367,null,null,0.93478260869565222,0.87447698744769875,0.83261802575107291,null,null,null,0.8347457627118644,0.93191489361702129,null,null,0.93162393162393164,0.87083333333333335,0.83404255319148934,null,0.91596638655462181,null,0.72146118721461183,0.81981981981981977,0.89497716894977164,null,null,0.52488687782805432,0.73732718894009219,0.74654377880184331,0.89099526066350709,0.91826923076923073,0.9285714285714286,0.85096153846153844,0.9124423963133641,0.88789237668161436,0.8954545454545455,null,0.86301369863013699,0.8794642857142857,0.92376681614349776,0.90222222222222226,0.91111111111111109,0.70833333333333337,0.875,0.91666666666666663,0.91304347826086951,0.86956521739130432,0.89082969432314407,0.88646288209606983,0.94273127753303965,0.94273127753303965,null,null,null,null,null,0.905829596412556,0.85087719298245612,0.8660714285714286,0.81057268722466957,null,null,0.72052401746724892,0.72052401746724892,null,null,null,null,null,null,null,0.9,null,null,null,null,0.94594594594594594,0.94036697247706424,0.9553571428571429,0.963963963963964,0.93805309734513276,0.95652173913043481,null,0.9,0.8,0.85583750087597221,0.8848528597445986]
[1780,"Regional Própria S-SE","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86538461538461542,0.67307692307692313,0.94339622641509435,0.88461538461538458,null,null,0.73076923076923073,0.83018867924528306,0.78846153846153844,null,null,null,0.94230769230769229,0.83018867924528306,null,null,0.78846153846153844,0.84905660377358494,0.76470588235294112,null,null,null,0.84615384615384615,0.80392156862745101,null,null,0.6875,0.86792452830188682,0.80769230769230771,null,0.88235294117647056,null,0.78846153846153844,0.92452830188679247,0.92307692307692313,null,null,0.47169811320754718,0.69811320754716977,0.75,0.81132075471698117,0.81132075471698117,0.79245283018867929,0.75,0.8867924528301887,0.94,0.92156862745098034,null,0.86274509803921573,0.86,0.92156862745098034,0.90196078431372551,0.96078431372549022,null,0.74509803921568629,null,null,null,0.76923076923076927,0.86538461538461542,0.94230769230769229,0.94230769230769229,null,null,null,null,null,0.88461538461538458,0.92,0.82352941176470584,0.78,null,null,0.58823529411764708,0.58823529411764708,null,null,null,null,null,null,null,null,null,null,null,null,null,0.96078431372549022,0.98076923076923073,1,0.94230769230769229,null,null,null,null,0.82893337582980298]
[1781,"Regional Franquia S-SE-CO","2018-10-25",0.7142857142857143,0.58620689655172409,0.9,0.71875,0.75,0.7931034482758621,null,null,null,0.65625,0.8,0.6785714285714286,0.75,0.87096774193548387,null,0.90625,null,0.875,0.84375,0.92903225806451617,0.69851380042462841,0.87265135699373697,0.9064449064449065,null,null,0.87443946188340804,0.83227176220806798,0.72570194384449249,null,null,null,0.90677966101694918,0.93933054393305437,null,null,0.89662921348314606,0.87872340425531914,0.76211453744493396,null,null,null,0.77185501066098083,0.90889830508474578,null,null,0.89686098654708524,0.83261802575107291,0.79130434782608694,null,0.89748953974895396,null,0.66522678185745143,0.79302832244008714,0.85466377440347074,null,null,0.5492341356673961,0.70021881838074396,0.67324561403508776,0.86966292134831458,0.86725663716814161,0.84080717488789236,0.75955056179775282,0.84615384615384615,0.83478260869565213,0.84175824175824177,null,0.7931034482758621,0.82403433476394849,0.90517241379310343,0.92324093816631125,0.91880341880341876,0.7407407407407407,0.83333333333333337,0.88888888888888884,0.90909090909090906,0.89090909090909087,0.86051502145922742,0.8907922912205567,0.8943965517241379,0.8943965517241379,null,null,null,null,null,0.90174672489082974,0.80043383947939262,0.78958785249457697,0.73376623376623373,null,null,0.59275053304904046,0.59275053304904046,null,null,null,null,null,null,null,0.66,null,null,null,null,0.94517543859649122,0.92841163310961972,0.9568965517241379,0.95717344753747324,0.9204301075268817,0.84905660377358494,null,0.83673469387755106,0.72916666666666663,0.80958177641885243,0.80552584009352324]
[1782,"Regional Própria N-NE-CO","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.875,0.65384615384615385,0.76923076923076927,0.96,null,null,0.69230769230769229,0.88,0.875,null,null,null,0.84615384615384615,0.96153846153846156,null,null,0.76923076923076927,0.88461538461538458,0.8,null,null,null,0.84,0.8,null,null,0.80769230769230771,0.76,0.80769230769230771,null,0.84615384615384615,null,0.65384615384615385,0.84,0.76923076923076927,null,null,0.48,0.68,0.68,0.84615384615384615,0.84615384615384615,0.84615384615384615,0.66666666666666663,0.80769230769230771,0.8,0.84615384615384615,null,0.76923076923076927,0.76923076923076927,0.88461538461538458,0.76,0.88461538461538458,null,0.76923076923076927,null,null,null,0.80769230769230771,0.76923076923076927,0.92307692307692313,0.92307692307692313,null,null,null,null,null,0.88461538461538458,0.8,0.76923076923076927,0.72,null,null,0.61538461538461542,0.61538461538461542,null,null,null,null,null,null,null,null,null,null,null,null,null,0.96,0.96153846153846156,0.96153846153846156,0.84615384615384615,null,null,null,null,0.79787983044163213]
[1798,"Franquias N-NE - Norte","2018-10-25"]
[1799,"Franquias N-NE - Nordeste","2018-10-25"]
[1800,"Franquias S-SE-CO - Sul","2018-10-25"]
[1801,"Franquias S-SE-CO - Sudoeste","2018-10-25"]
[1802,"Franquias S-SE-CO - Centro-Oeste","2018-10-25"]
[1803,"Lojas Próprias N-NE-CO - Norte","2018-10-25"]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2018-10-25"]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2018-10-25"]
[1806,"Lojas Próprias S-SE - Sul","2018-10-25"]
[1807,"Lojas Próprias S-SE - Sudoeste","2018-10-25"]
[1808,"Área - Comercial","2018-10-25",null,null,null,null,null,null,null,null,null,null,0.80487804878048785,null,null,0.88372093023255816,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.83783783783783783,0.89743589743589747,null,0.88461538461538458,0.86157826649417857,0.88372093023255816,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.86482675651841456]
[1809,"Área - CRM","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.53439153439153442,null,0.7,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.61719576719576719]
[1810,"Área - Expansão Franquia","2018-10-25",0.70270270270270274,0.63414634146341464,0.9,0.75,0.75,0.82499999999999996,null,null,null,null,null,0.74358974358974361,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.75791982682226589]
[1811,"Área - Franquias","2018-10-25",null,null,null,null,null,null,null,null,null,0.72093023255813948,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.94542772861356927,0.93522267206477738,0.95822454308093996,0.96219035202086045,0.92457737321196354,0.88200000000000001,null,0.85499999999999998,0.75,0.8815081001722499,0.82900000000000007]
[1812,"Área - Marketing","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.83720930232558144,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85620052770448551,0.86303191489361697,null,0.81710526315789478,0.84073107049608353,0.91099476439790572,0.91038961038961042,0.91818181818181821,0.73076923076923073,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85384594470180297]
[1813,"Área - Produtos","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.91483870967741932,0.71446700507614214,0.87875000000000003,0.91468005018820575,null,null,0.87002652519893897,0.84050632911392409,0.75968992248062017,null,null,null,0.90126582278481016,0.93198992443324935,null,null,0.89641434262948205,0.87563451776649748,0.78505897771952815,null,null,null,0.79795396419437337,0.90549169859514689,null,null,0.89124668435013266,0.84438775510204078,0.80595084087968949,null,0.90037831021437575,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.85715174335580979]
[1814,"Área - SAF","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.82329842931937169,0.81364829396325455,0.75916230366492143,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.79870300898251589]
[1815,"Área - T&D","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.93181818181818177,null,0.90697674418604646,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.91287386215864763,0.91287386215864763,null,null,null,null,null,0.90118577075098816,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.91314568421450237]
[1816,"Área - TI","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,0.81818181818181823,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.68947368421052635,0.81159420289855078,0.86807387862796836,null,null,null,null,null,0.87074829931972786,0.87686062246278751,0.86258503401360542,0.78189300411522633,0.86684420772303594,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.82736163906147187]
[1829,"Área - Financeiro","2018-10-25"]
[1830,"Área - Mesa","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.63096774193548388,0.63096774193548388,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.63096774193548388]
[1831,"Área - Comissionamento","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.72857142857142854,null,null,null,null,null,null,null,null,null,null,null,null,null,0.72857142857142854]
[1817,"Todos - Menos de 1 ano","2018-10-25",0.5,0.72727272727272729,0.90909090909090906,0.90909090909090906,0.81818181818181823,0.72727272727272729,null,null,null,0.45454545454545453,1,0.8,0.81818181818181823,0.90909090909090906,null,0.90909090909090906,null,0.90909090909090906,0.81818181818181823,0.89473684210526316,0.74358974358974361,0.86842105263157898,0.875,null,null,0.76315789473684215,0.85,0.83783783783783783,null,null,null,0.89473684210526316,0.87179487179487181,null,null,0.76315789473684215,0.84615384615384615,0.78378378378378377,null,null,null,0.72222222222222221,0.86842105263157898,null,null,0.78378378378378377,0.78378378378378377,0.80555555555555558,null,0.84210526315789469,null,0.69230769230769229,0.92307692307692313,0.82051282051282048,null,null,0.47368421052631576,0.81081081081081086,0.74358974358974361,0.78378378378378377,0.83333333333333337,0.69444444444444442,0.58333333333333337,0.84210526315789469,0.82051282051282048,0.81578947368421051,null,0.81578947368421051,0.84615384615384615,0.84210526315789469,0.89743589743589747,0.92307692307692313,0.6428571428571429,0.75609756097560976,0.7857142857142857,0.7857142857142857,0.7857142857142857,0.70731707317073167,0.85365853658536583,0.85365853658536583,0.85365853658536583,null,null,null,null,null,0.80487804878048785,0.71052631578947367,0.75,0.71794871794871795,null,null,0.53658536585365857,0.53658536585365857,null,null,null,null,null,null,null,0.83333333333333337,null,null,null,null,0.94871794871794868,0.92105263157894735,0.89743589743589747,0.92307692307692313,0.875,0.8571428571428571,null,0.76923076923076927,0.76923076923076927,0.78845255196849584,0.79627927821971833]
[1818,"Todos - De 1 a 3 anos","2018-10-25",0.77777777777777779,0.6,0.89655172413793105,0.69696969696969702,0.72727272727272729,0.86206896551724133,null,null,null,0.8125,0.73333333333333328,0.72413793103448276,0.81818181818181823,0.875,null,0.93939393939393945,null,0.90625,0.84375,0.92133131618759456,0.71833084947839043,0.87847730600292828,0.91764705882352937,null,null,0.89498432601880873,0.8392857142857143,0.74886535552193645,null,null,null,0.90059347181008897,0.94230769230769229,null,null,0.91836734693877553,0.87910447761194033,0.7861538461538462,null,null,null,0.79671150971599403,0.91928251121076232,null,null,0.91601866251944009,0.8490284005979073,0.80576631259484066,null,0.90707964601769908,null,0.68273716951788488,0.79439252336448596,0.8705148205928237,null,null,0.54531249999999998,0.70643642072213497,0.694006309148265,0.88206785137318255,0.88621794871794868,0.87903225806451613,0.80064829821717987,0.86908517350157732,0.85403726708074534,0.86185243328100469,null,0.81550387596899221,0.84178187403993854,0.9152542372881356,0.91755725190839699,0.91590214067278286,0.75,0.85280728376327775,0.921875,0.9375,0.90625,0.88073394495412849,0.89160305343511448,0.91384615384615386,0.91384615384615386,null,null,null,null,null,0.90937500000000004,0.8233486943164362,0.81860465116279069,0.7615384615384615,null,null,0.64079147640791478,0.64079147640791478,null,null,null,null,null,null,null,0.7068965517241379,null,null,null,null,0.94522691705790296,0.93301435406698563,0.95993836671802768,0.96153846153846156,0.92933947772657455,0.88709677419354838,null,0.875,0.74545454545454548,0.82774239257653093,0.83657095693156247]
[1819,"Todos - De 3 anos ou mais de help","2018-10-25",0.77777777777777779,0.6,0.89655172413793105,0.69696969696969702,0.72727272727272729,0.86206896551724133,null,null,null,0.8125,0.73333333333333328,0.72413793103448276,0.81818181818181823,0.875,null,0.93939393939393945,null,0.90625,0.84375,0.92133131618759456,0.71833084947839043,0.87847730600292828,0.91764705882352937,null,null,0.89498432601880873,0.8392857142857143,0.74886535552193645,null,null,null,0.90059347181008897,0.94230769230769229,null,null,0.91836734693877553,0.87910447761194033,0.7861538461538462,null,null,null,0.79671150971599403,0.91928251121076232,null,null,0.91601866251944009,0.8490284005979073,0.80576631259484066,null,0.90707964601769908,null,0.68273716951788488,0.79439252336448596,0.8705148205928237,null,null,0.54531249999999998,0.70643642072213497,0.694006309148265,0.88206785137318255,0.88621794871794868,0.87903225806451613,0.80064829821717987,0.86908517350157732,0.85403726708074534,0.86185243328100469,null,0.81550387596899221,0.84178187403993854,0.9152542372881356,0.91755725190839699,0.91590214067278286,0.75,0.85280728376327775,0.921875,0.9375,0.90625,0.88073394495412849,0.89160305343511448,0.91384615384615386,0.91384615384615386,null,null,null,null,null,0.90937500000000004,0.8233486943164362,0.81860465116279069,0.7615384615384615,null,null,0.64079147640791478,0.64079147640791478,null,null,null,null,null,null,null,0.7068965517241379,null,null,null,null,0.94522691705790296,0.93301435406698563,0.95993836671802768,0.96153846153846156,0.92933947772657455,0.88709677419354838,null,0.875,0.74545454545454548,0.82774239257653093,0.83657095693156247]
[1820,"Franqueados + Gestores - Até 1 ano","2018-10-25"]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2018-10-25"]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2018-10-25"]
[1823,"Supervisores de Franquias - Até 1 ano","2018-10-25"]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2018-10-25"]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2018-10-25"]
[1826,"Consultores de Franquias - Até 1 ano","2018-10-25"]
[1827,"Consultores de Franquias - 1 a 3 anos","2018-10-25"]
[1828,"Consultores de Franquias - 3 anos ou mais","2018-10-25"]

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[1798,"Franquias N-NE - Norte","2021-10-25",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8.9285714285714281E-3,6.25E-2,1.7857142857142856E-2,1.7699115044247787E-2,0.20754716981132076,9.433962264150943E-3,9.2592592592592587E-3,3.6363636363636362E-2,4.5454545454545456E-2,1.8018018018018018E-2,0.18181818181818182,8.2568807339449546E-2,2.7272727272727271E-2,9.0909090909090905E-3,0.18446601941747573,9.7087378640776691E-3,9.433962264150943E-3,4.6728971962616821E-2,2.7777777777777776E-2,2.8037383177570093E-2,0.17307692307692307,8.6538461538461536E-2,1.8691588785046728E-2,9.0090090090090089E-3,0.16666666666666666,9.5238095238095247E-3,1.8691588785046728E-2,3.8095238095238099E-2,5.5555555555555552E-2,0.12037037037037036,1.8018018018018018E-2,2.7027027027027029E-2,7.1428571428571425E-2,2.0618556701030927E-2,3.0927835051546393E-2,8.1632653061224483E-2,2.8037383177570093E-2,9.0909090909090912E-2,3.8095238095238099E-2,4.5454545454545456E-2,3.1578947368421054E-2,2.1276595744680851E-2,1.0416666666666666E-2,4.1666666666666664E-2,9.1743119266055051E-3,3.6363636363636362E-2,2.0833333333333332E-2,9.0909090909090905E-3,9.2592592592592587E-3,1.7857142857142856E-2,1.8181818181818181E-2,2.6785714285714284E-2,1.020408163265306E-2,0,4.1237113402061855E-2,2.0833333333333332E-2,2.0202020202020204E-2,0,0,0,0,0,2.5000000000000001E-2,0,0,0,1.020408163265306E-2,0,1.0752688172043012E-2,7.2916666666666671E-2,6.25E-2,6.5217391304347824E-2,4.3010752688172046E-2,8.247422680412371E-2,3.0927835051546393E-2,2.0618556701030927E-2,9.0909090909090905E-3,0,9.2592592592592587E-3,9.0909090909090905E-3,9.0090090090090089E-3,0,0,0,0,null,null,2.7272727272727271E-2,0,1.8181818181818181E-2,1.8867924528301886E-2,9.0909090909090905E-3,0,0,0,0,2.6258777809101182E-2,0]
[1799,"Franquias N-NE - Nordeste","2021-10-25",0.10526315789473684,9.0909090909090912E-2,9.0909090909090912E-2,8.6956521739130432E-2,0.17391304347826086,0.1,0.04,0.08,4.3478260869565216E-2,0.24,8.3333333333333329E-2,4.5454545454545456E-2,7.6923076923076927E-2,0.04,0.08,4.5454545454545456E-2,3.614457831325301E-2,0,8.6956521739130432E-2,1.6981132075471698E-2,0.10919540229885058,5.6285178236397747E-2,1.6949152542372881E-2,0.14949494949494949,2.4667931688804556E-2,1.7142857142857144E-2,4.3478260869565216E-2,3.4285714285714287E-2,2.6871401151631478E-2,8.4130019120458893E-2,5.9273422562141492E-2,4.2145593869731802E-2,1.5594541910331383E-2,0.1111111111111111,2.6871401151631478E-2,9.7465886939571145E-3,4.0776699029126215E-2,3.6398467432950193E-2,2.5096525096525095E-2,9.7328244274809156E-2,6.7437379576107903E-2,2.3346303501945526E-2,1.3565891472868217E-2,0.11740890688259109,3.0476190476190476E-2,1.7441860465116279E-2,3.6750483558994199E-2,3.2629558541266791E-2,6.7049808429118771E-2,3.4285714285714287E-2,1.7045454545454544E-2,6.7873303167420809E-2,3.4324942791762014E-2,2.9953917050691243E-2,8.294930875576037E-2,0.10934393638170974,0.17599999999999999,9.6385542168674704E-2,0.13333333333333333,2.8368794326241134E-2,2.5404157043879907E-2,1.6129032258064516E-2,5.3240740740740741E-2,4.2000000000000003E-2,3.5433070866141732E-2,2.9612756264236904E-2,2.3809523809523808E-2,1.7857142857142856E-2,2.7559055118110236E-2,2.186878727634195E-2,3.1558185404339252E-2,2.0454545454545454E-2,9.2307692307692313E-2,3.4013605442176874E-2,3.3936651583710405E-2,4.0540540540540543E-2,3.125E-2,0,1.5384615384615385E-2,2.5114155251141551E-2,2.564102564102564E-2,2.2099447513812154E-2,5.5555555555555558E-3,1.834862385321101E-2,2.5522041763341066E-2,1.8223234624145785E-2,1.3824884792626729E-2,5.8004640371229696E-2,6.4814814814814811E-2,9.237875288683603E-2,0.1,9.4907407407407413E-2,0.10297482837528604,7.8341013824884786E-2,3.4965034965034968E-2,2.6315789473684209E-2,4.7619047619047616E-2,2.4144869215291749E-2,1.4141414141414142E-2,1.6161616161616162E-2,0.1,6.8965517241379309E-2,3.5714285714285712E-2,5.2631578947368418E-2,null,null,9.9800399201596807E-3,7.9840319361277438E-3,9.9800399201596807E-3,1.3972055888223553E-2,7.9522862823061622E-3,4.7619047619047616E-2,4.9180327868852458E-2,5.1724137931034482E-2,3.5087719298245612E-2,5.2002971669938995E-2,4.5831546006575352E-2]
[1800,"Franquias S-SE-CO - Sul","2021-10-25",0.1111111111111111,0,0,0,0,0,0.22222222222222221,0,0,0.1111111111111111,0,0.125,0,0.2,0,0,3.2967032967032968E-2,3.3707865168539325E-2,0.1,4.0358744394618833E-2,0.19266055045871561,0.11210762331838565,2.6785714285714284E-2,0.18552036199095023,6.7873303167420809E-2,0.05,9.0497737556561084E-2,7.1748878923766815E-2,6.363636363636363E-2,0.15068493150684931,0.10859728506787331,6.0465116279069767E-2,2.2935779816513763E-2,0.15023474178403756,7.3394495412844041E-2,4.1474654377880185E-2,7.9439252336448593E-2,7.7981651376146793E-2,5.9907834101382486E-2,0.14814814814814814,0.10550458715596331,4.6511627906976744E-2,4.6728971962616821E-2,0.14883720930232558,3.669724770642202E-2,4.0909090909090909E-2,6.8807339449541288E-2,6.5116279069767441E-2,0.14155251141552511,7.3394495412844041E-2,4.0540540540540543E-2,0.12254901960784313,9.8522167487684734E-2,6.5326633165829151E-2,0.10396039603960396,0.10185185185185185,0.24537037037037038,0.10900473933649289,0.1822429906542056,8.2051282051282051E-2,5.4726368159203981E-2,6.4039408866995079E-2,8.5000000000000006E-2,7.5117370892018781E-2,3.2407407407407406E-2,2.4390243902439025E-2,3.2863849765258218E-2,3.2407407407407406E-2,4.5871559633027525E-2,3.1963470319634701E-2,4.5871559633027525E-2,2.4509803921568627E-2,0.15384615384615385,5.3921568627450983E-2,5.9405940594059403E-2,5.8823529411764705E-2,0,0,0,4.4776119402985072E-2,2.9850746268656716E-2,4.9180327868852458E-2,3.2258064516129031E-2,2.4752475247524754E-2,2.5380710659898477E-2,3.9408866995073892E-2,5.9113300492610835E-2,6.4676616915422883E-2,9.5477386934673364E-2,0.10204081632653061,0.12376237623762376,0.14925373134328357,0.15,0.12562814070351758,6.5000000000000002E-2,6.5420560747663545E-2,0.15384615384615385,5.2380952380952382E-2,4.7393364928909949E-2,5.1643192488262914E-2,0,0,0,0,null,null,2.7777777777777776E-2,2.7906976744186046E-2,2.3148148148148147E-2,1.8433179723502304E-2,1.8518518518518517E-2,0.16666666666666666,0.25,0.1,0.1,6.579635982500262E-2,0.15327004219409282]
[1801,"Franquias S-SE-CO - Sudoeste","2021-10-25",0.18055555555555555,0.12857142857142856,5.9701492537313432E-2,6.9444444444444448E-2,7.3529411764705885E-2,0.12857142857142856,0.08,5.6338028169014086E-2,0.14705882352941177,8.2191780821917804E-2,8.6956521739130432E-2,9.5890410958904104E-2,6.5789473684210523E-2,7.2463768115942032E-2,0.11267605633802817,9.2307692307692313E-2,6.1111111111111109E-2,5.6179775280898875E-2,0.17391304347826086,3.0634573304157548E-2,0.13207547169811321,6.9306930693069313E-2,3.3112582781456956E-2,0.18778280542986425,6.4301552106430154E-2,4.3478260869565216E-2,7.3089700996677748E-2,8.1767955801104977E-2,5.5679287305122498E-2,0.16666666666666666,9.4760312151616496E-2,7.4944071588366884E-2,3.6954087346024636E-2,0.16321839080459771,5.8100558659217878E-2,3.4090909090909088E-2,6.8337129840546698E-2,6.614349775784753E-2,6.1016949152542375E-2,0.15759637188208617,0.10305775764439411,8.2860385925085128E-2,5.1685393258426963E-2,0.17053364269141533,7.8976640711902107E-2,3.8374717832957109E-2,6.83090705487122E-2,5.9800664451827246E-2,0.14444444444444443,7.2463768115942032E-2,5.4384017758046618E-2,0.12084993359893759,5.8666666666666666E-2,6.3342318059299185E-2,0.13055181695827725,0.15654205607476634,0.24736225087924971,0.16178194607268465,0.20306965761511217,7.862068965517241E-2,6.8273092369477914E-2,6.3858695652173919E-2,0.11202185792349727,7.2684642438452518E-2,5.3056516724336797E-2,3.2000000000000001E-2,6.2573789846517125E-2,6.1611374407582936E-2,5.8823529411764705E-2,3.7079953650057937E-2,6.039488966318235E-2,4.9136786188579015E-2,0.22857142857142856,4.878048780487805E-2,5.8355437665782495E-2,7.0198675496688748E-2,6.363636363636363E-2,4.5454545454545456E-2,5.4545454545454543E-2,3.6193029490616625E-2,2.7285129604365622E-2,3.0100334448160536E-2,2.3411371237458192E-2,3.6535859269282815E-2,4.1265474552957357E-2,5.1212938005390833E-2,4.229195088676671E-2,6.9348127600554782E-2,8.6896551724137933E-2,0.10973936899862825,0.10869565217391304,0.11564625850340136,0.14111261872455902,9.5238095238095233E-2,5.4945054945054944E-2,5.0947867298578198E-2,0.11818181818181818,4.0476190476190478E-2,4.6099290780141841E-2,5.0767414403778043E-2,7.8431372549019607E-2,9.9009900990099015E-2,7.7669902912621352E-2,7.0000000000000007E-2,null,null,2.7842227378190254E-2,2.4532710280373831E-2,2.3041474654377881E-2,2.0689655172413793E-2,2.8835063437139562E-2,6.5420560747663545E-2,0.12264150943396226,0.12621359223300971,0.14851485148514851,8.2395280277692551E-2,0.11623484576695239]
[1802,"Franquias S-SE-CO - Centro-Oeste","2021-10-25",0,0.14285714285714285,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8.3333333333333329E-2,0.12,0,0,4.2857142857142858E-2,0,5.6338028169014086E-2,0.15714285714285714,0,2.8571428571428571E-2,5.6338028169014086E-2,0.12676056338028169,5.7142857142857141E-2,0.14285714285714285,5.6338028169014086E-2,2.8571428571428571E-2,1.4705882352941176E-2,0.16417910447761194,0,2.9411764705882353E-2,1.4705882352941176E-2,0.12676056338028169,2.8169014084507043E-2,0.1,7.1428571428571425E-2,4.4776119402985072E-2,5.7142857142857141E-2,0.14705882352941177,1.4285714285714285E-2,1.5151515151515152E-2,1.4285714285714285E-2,5.7142857142857141E-2,0.1044776119402985,4.2253521126760563E-2,4.2253521126760563E-2,0.10344827586206896,3.5087719298245612E-2,5.1724137931034482E-2,7.1428571428571425E-2,9.0909090909090912E-2,0.17910447761194029,5.9701492537313432E-2,0.1044776119402985,5.5555555555555552E-2,3.4482758620689655E-2,6.8965517241379309E-2,0.12727272727272726,1.5384615384615385E-2,6.25E-2,3.6363636363636362E-2,4.6153846153846156E-2,4.6875E-2,9.375E-2,1.5384615384615385E-2,3.0769230769230771E-2,5.3571428571428568E-2,0.125,5.4545454545454543E-2,3.6363636363636362E-2,3.5714285714285712E-2,0,0,0,5.5555555555555552E-2,3.7037037037037035E-2,0.10526315789473684,0.1,0,1.9230769230769232E-2,7.6923076923076927E-2,7.5471698113207544E-2,4.0816326530612242E-2,0.02,2.0408163265306121E-2,0.15094339622641509,9.2592592592592587E-2,0.1111111111111111,3.7735849056603772E-2,5.5555555555555552E-2,3.2786885245901641E-2,0,6.5573770491803282E-2,3.1746031746031744E-2,1.6393442622950821E-2,0,0,0,0,null,null,1.6666666666666666E-2,0,1.5873015873015872E-2,0,1.5873015873015872E-2,0,0.1111111111111111,0,0,4.4279253459563128E-2,2.7426160337552741E-2]
[1803,"Lojas Próprias N-NE-CO - Norte","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,0,null,0.1,0.1,0.1,0,0.22222222222222221,0,0.1,0.1,0.1,0,0.1,0,0.1,0,0.22222222222222221,0,0.125,0.1,0.1,0,0.1111111111111111,0.1,0.1,0.1111111111111111,0.4,0,0,0.1,0.2,0.1,0.1,0.1,0.1111111111111111,0,0,0.3,0.1,0.4,0.1,0.1,0.2,0.1,0.1,0.2,0,0,0,0.1,0.1,0.1,0,0,0,null,0.1,0.1,0.1,null,null,null,0,0,0,0,0,0,0,0,0.2,0.2,0.2,0.1,0.1,0.1,0.1,0.1,0,null,0,0,0,null,null,null,null,0,0,null,0,0,0,0,null,null,null,null,7.5599796763080235E-2]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,9.5238095238095233E-2,0.12698412698412698,7.9365079365079361E-2,4.9180327868852458E-2,0.18032786885245902,3.1746031746031744E-2,1.5873015873015872E-2,6.6666666666666666E-2,4.7619047619047616E-2,3.1746031746031744E-2,9.5238095238095233E-2,6.4516129032258063E-2,4.8387096774193547E-2,3.3333333333333333E-2,0.16666666666666666,3.4482758620689655E-2,1.5873015873015872E-2,0.05,3.3898305084745763E-2,3.3898305084745763E-2,9.8360655737704916E-2,6.5573770491803282E-2,8.0645161290322578E-2,9.6774193548387094E-2,0.18032786885245902,3.2786885245901641E-2,3.1746031746031744E-2,0.11290322580645161,4.9180327868852458E-2,0.13114754098360656,3.1746031746031744E-2,4.7619047619047616E-2,0.10909090909090909,0,3.6363636363636362E-2,9.0909090909090912E-2,5.4545454545454543E-2,0.28846153846153844,0.14545454545454545,0.12727272727272726,0.08,3.7037037037037035E-2,5.4545454545454543E-2,9.0909090909090912E-2,3.7037037037037035E-2,7.407407407407407E-2,1.8518518518518517E-2,3.7037037037037035E-2,1.9230769230769232E-2,3.5714285714285712E-2,0,3.6363636363636362E-2,3.5714285714285712E-2,null,1.8518518518518517E-2,0,3.5714285714285712E-2,null,null,null,0,0,0,0,0,0,0,0,3.6363636363636362E-2,1.7857142857142856E-2,3.7037037037037035E-2,5.6603773584905662E-2,9.2592592592592587E-2,8.9285714285714288E-2,7.407407407407407E-2,5.3571428571428568E-2,1.8867924528301886E-2,null,5.3571428571428568E-2,1.8181818181818181E-2,3.6363636363636362E-2,null,null,null,null,5.7692307692307696E-2,5.7692307692307696E-2,0,1.7857142857142856E-2,0,0,1.7857142857142856E-2,null,null,null,null,5.3839647653512845E-2]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,0,null,5.2631578947368418E-2,0.13157894736842105,7.8947368421052627E-2,0,0.15789473684210525,2.6315789473684209E-2,2.6315789473684209E-2,2.6315789473684209E-2,0.1111111111111111,5.4054054054054057E-2,0.10810810810810811,2.6315789473684209E-2,2.6315789473684209E-2,7.8947368421052627E-2,0.15789473684210525,0,0,5.5555555555555552E-2,0.10810810810810811,5.2631578947368418E-2,0.1111111111111111,2.7027027027027029E-2,5.5555555555555552E-2,5.4054054054054057E-2,0.17142857142857143,0,0,0,0.10526315789473684,0.10526315789473684,5.2631578947368418E-2,2.6315789473684209E-2,8.5714285714285715E-2,0,5.7142857142857141E-2,0.17142857142857143,0.22222222222222221,0.3888888888888889,0.25,0.25714285714285712,0.14285714285714285,0.1388888888888889,0.1388888888888889,0.2,0.1111111111111111,5.5555555555555552E-2,0,0,0,2.7777777777777776E-2,2.7777777777777776E-2,5.5555555555555552E-2,2.7777777777777776E-2,null,8.1081081081081086E-2,0.13513513513513514,0.13513513513513514,null,null,null,2.7777777777777776E-2,2.8571428571428571E-2,6.6666666666666666E-2,6.6666666666666666E-2,0,5.8823529411764705E-2,0,2.8571428571428571E-2,0,2.7777777777777776E-2,5.7142857142857141E-2,8.8235294117647065E-2,5.7142857142857141E-2,0.1388888888888889,5.8823529411764705E-2,2.7777777777777776E-2,0,null,0,0,0,null,null,null,null,5.7142857142857141E-2,2.8571428571428571E-2,0,5.5555555555555552E-2,0,0,5.5555555555555552E-2,null,null,null,null,6.7144043445281201E-2]
[1806,"Lojas Próprias S-SE - Sul","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.6603773584905662E-2,0.15094339622641509,9.4339622641509441E-2,1.8867924528301886E-2,0.30769230769230771,7.6923076923076927E-2,9.6153846153846159E-2,0.13207547169811321,9.4339622641509441E-2,7.6923076923076927E-2,0.16981132075471697,9.6153846153846159E-2,3.7735849056603772E-2,0,0.27450980392156865,5.7692307692307696E-2,3.8461538461538464E-2,0.15384615384615385,9.6153846153846159E-2,5.6603773584905662E-2,0.13207547169811321,7.8431372549019607E-2,0.1111111111111111,0.06,0.25490196078431371,5.7692307692307696E-2,6.1224489795918366E-2,7.6923076923076927E-2,3.9215686274509803E-2,0.13461538461538461,0.11538461538461539,1.8867924528301886E-2,6.6666666666666666E-2,2.2222222222222223E-2,4.5454545454545456E-2,0.18181818181818182,0.26666666666666666,0.33333333333333331,0.25,0.22222222222222221,4.4444444444444446E-2,6.8181818181818177E-2,8.8888888888888892E-2,8.8888888888888892E-2,4.4444444444444446E-2,4.5454545454545456E-2,2.2727272727272728E-2,2.2727272727272728E-2,2.2727272727272728E-2,4.5454545454545456E-2,2.3255813953488372E-2,2.2727272727272728E-2,2.2727272727272728E-2,null,4.5454545454545456E-2,6.6666666666666666E-2,0.1111111111111111,null,null,null,0,0,0,0,0,2.3809523809523808E-2,2.2222222222222223E-2,4.4444444444444446E-2,6.8181818181818177E-2,8.8888888888888892E-2,0.13636363636363635,0.11363636363636363,6.9767441860465115E-2,0.1111111111111111,0.1111111111111111,8.8888888888888892E-2,4.4444444444444446E-2,null,4.4444444444444446E-2,2.2222222222222223E-2,2.2222222222222223E-2,null,null,null,null,2.2727272727272728E-2,6.8181818181818177E-2,0,2.2727272727272728E-2,2.2727272727272728E-2,0,2.2222222222222223E-2,null,null,null,null,7.9874253095382208E-2]
[1807,"Lojas Próprias S-SE - Sudoeste","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.1111111111111111,0,null,2.1739130434782608E-2,0.13661202185792351,7.0270270270270274E-2,4.8387096774193547E-2,0.17486338797814208,4.3243243243243246E-2,3.2258064516129031E-2,8.0645161290322578E-2,7.567567567567568E-2,7.1038251366120214E-2,0.19459459459459461,9.2896174863387984E-2,4.9723756906077346E-2,3.2786885245901641E-2,0.15730337078651685,4.3956043956043959E-2,4.3478260869565216E-2,7.1428571428571425E-2,6.5934065934065936E-2,5.5555555555555552E-2,0.19021739130434784,0.1043956043956044,6.1452513966480445E-2,4.9723756906077346E-2,0.1404494382022472,6.043956043956044E-2,4.9450549450549448E-2,8.4269662921348312E-2,6.5573770491803282E-2,0.18681318681318682,4.4444444444444446E-2,4.3715846994535519E-2,6.5088757396449703E-2,4.790419161676647E-2,6.1728395061728392E-2,8.3333333333333329E-2,0.21301775147928995,0.31176470588235294,0.19161676646706588,0.16867469879518071,8.6419753086419748E-2,4.7619047619047616E-2,9.036144578313253E-2,0.10179640718562874,4.1916167664670656E-2,6.358381502890173E-2,4.0697674418604654E-2,5.2631578947368418E-2,4.7337278106508875E-2,5.9523809523809521E-2,2.2988505747126436E-2,4.6511627906976744E-2,2.3529411764705882E-2,null,4.0935672514619881E-2,7.4285714285714288E-2,6.8965517241379309E-2,null,null,null,3.4482758620689655E-2,2.9585798816568046E-2,6.25E-2,6.25E-2,4.0697674418604654E-2,2.9585798816568046E-2,4.6511627906976744E-2,4.0935672514619881E-2,4.7337278106508875E-2,6.5476190476190479E-2,8.8235294117647065E-2,0.12574850299401197,0.12941176470588237,0.14619883040935672,0.10465116279069768,8.0924855491329481E-2,4.0935672514619881E-2,null,6.5476190476190479E-2,3.4482758620689655E-2,3.4883720930232558E-2,null,null,null,null,3.2258064516129031E-2,7.0512820512820512E-2,0,2.9239766081871343E-2,4.046242774566474E-2,2.3255813953488372E-2,2.8735632183908046E-2,null,null,null,null,7.4558906538221656E-2]
[1808,"Área - Comercial","2021-10-25",null,null,null,null,null,null,null,null,null,null,7.0175438596491224E-2,null,null,6.8376068376068383E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.4840626688276604E-2,5.181623931623932E-2,null,4.3269230769230768E-2,2.3923444976076555E-2,3.3492822966507178E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.7984838812698584E-2]
[1809,"Área - CRM","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.13572467280659234,0.23069451189898008,0.13587487781036167,0.16829745596868884,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.16764787962115574]
[1810,"Área - Expansão Franquia","2021-10-25",0.14285714285714285,0.10434782608695652,5.4545454545454543E-2,5.9829059829059832E-2,8.0357142857142863E-2,9.90990990990991E-2,7.3770491803278687E-2,5.2173913043478258E-2,0.1,null,null,7.8260869565217397E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4524099968683014E-2]
[1811,"Área - Franquias","2021-10-25",null,null,null,null,null,null,null,null,null,0.1092436974789916,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.0766208251473479E-2,8.8235294117647065E-2,3.8423645320197042E-2,3.2778864970645791E-2,3.5731767009300051E-2,null,null,null,null,null,null,2.2096317280453259E-2,1.9417475728155338E-2,1.9759036144578312E-2,1.6891891891891893E-2,2.1174205967276226E-2,5.9701492537313432E-2,0.10050251256281408,8.9947089947089942E-2,9.6774193548387094E-2,5.2762912850414311E-2,8.6731322148901141E-2]
[1812,"Área - Marketing","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.13157894736842105,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.7070124879923153E-2,2.9554003224073078E-2,4.3351193375547978E-2,4.056695992179863E-2,4.7434656340755083E-2,2.8420038535645471E-2,4.6153846153846156E-2,3.3743974290305304E-2,0.1625615763546798,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.1043532044499568E-2]
[1813,"Área - Produtos","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,2.8675466545289029E-2,0.12672811059907835,6.6909421939007743E-2,2.9183766529867761E-2,0.17980179329872581,4.6918123275068994E-2,3.5039188566159521E-2,6.6483264557542415E-2,6.8317285648784962E-2,4.8498845265588918E-2,0.14417744916820702,8.3140877598152418E-2,5.7076566125290024E-2,2.751865671641791E-2,0.15325301204819278,4.4776119402985072E-2,2.7712541099107563E-2,6.1734213006597552E-2,6.0901906090190611E-2,4.7730463266261111E-2,0.14025245441795231,8.9929742388758782E-2,5.8601134215500943E-2,4.1588785046728971E-2,0.15558766859344894,5.2363299351251155E-2,3.2288254562470753E-2,5.9262715818945405E-2,5.4629629629629632E-2,0.12505789717461788,5.6812933025404154E-2,3.9908256880733947E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.2214370057873692E-2]
[1814,"Área - SAF","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.8628318584070797E-2,7.5399009356081459E-2,9.5814977973568277E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.6614101971240176E-2]
[1815,"Área - T&D","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.5470085470085472E-2,6.5420560747663545E-2,4.9019607843137254E-2,3.9603960396039604E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.0661646046261429E-2,2.4630541871921183E-2,3.2763532763532763E-2,2.2727272727272728E-2,2.5515743756786103E-2,3.0319735391400222E-2,3.6717062634989202E-2,3.4295046271094178E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.9762066326681979E-2]
[1816,"Área - TI","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,5.6451612903225805E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,9.7965738758029983E-2,4.9568965517241381E-2,5.1742919389978215E-2,0.10948509485094851,null,null,null,null,6.5774804905239681E-2,5.2032520325203252E-2,5.4377379010331704E-2,9.1954022988505746E-2,5.6530214424951264E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.8588327307365554E-2]
[1829,"Área - Financeiro","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.434782608695652E-2,5.434782608695652E-2,3.7162162162162164E-2,6.0606060606060608E-2,null,null,null,null,null,null,null,null,null,5.1615968735533951E-2]
[1830,"Área - Mesa","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.1070840197693575,0.10837438423645321,0.12696690179055886,8.9470812875068195E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.10797402966785943]
[1831,"Área - Comissionamento","2021-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.3684210526315783E-2,7.4866310160427801E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,7.4275260343371785E-2]
[1817,"Todos - Menos de 1 ano","2021-10-25",0,0,0,0,0,0,0.05,0,5.2631578947368418E-2,0.15789473684210525,0,5.8823529411764705E-2,0.05,0,4.7619047619047616E-2,0,4.3795620437956206E-2,3.7037037037037035E-2,5.2631578947368418E-2,2.5773195876288658E-2,9.4240837696335081E-2,4.6153846153846156E-2,2.0512820512820513E-2,0.13157894736842105,4.1237113402061855E-2,3.0927835051546393E-2,7.2538860103626937E-2,5.181347150259067E-2,2.5906735751295335E-2,8.7628865979381437E-2,5.6994818652849742E-2,3.6458333333333336E-2,2.0833333333333332E-2,9.0425531914893623E-2,3.1088082901554404E-2,3.1746031746031744E-2,4.1884816753926704E-2,5.1546391752577317E-2,3.6649214659685861E-2,8.8082901554404139E-2,5.8510638297872342E-2,4.2105263157894736E-2,4.145077720207254E-2,8.4656084656084651E-2,4.6632124352331605E-2,2.6041666666666668E-2,4.1884816753926704E-2,3.125E-2,5.128205128205128E-2,6.7708333333333329E-2,3.5897435897435895E-2,0.10303030303030303,3.048780487804878E-2,2.4844720496894408E-2,0.11042944785276074,6.9518716577540107E-2,0.20967741935483872,9.7826086956521743E-2,0.11229946524064172,5.6250000000000001E-2,4.2682926829268296E-2,3.6585365853658534E-2,7.3170731707317069E-2,5.8510638297872342E-2,3.6458333333333336E-2,3.0303030303030304E-2,2.6881720430107527E-2,4.1884816753926704E-2,3.6842105263157891E-2,2.0942408376963352E-2,2.6041666666666668E-2,3.5714285714285712E-2,8.6956521739130432E-2,3.6585365853658534E-2,4.8192771084337352E-2,5.9523809523809521E-2,4.1666666666666664E-2,0,0,4.2168674698795178E-2,3.048780487804878E-2,4.9180327868852458E-2,4.9180327868852458E-2,2.4390243902439025E-2,2.4390243902439025E-2,4.2168674698795178E-2,3.614457831325301E-2,6.7484662576687116E-2,8.1250000000000003E-2,9.1463414634146339E-2,0.13333333333333333,0.13855421686746988,0.14723926380368099,0.12121212121212122,7.5949367088607597E-2,4.3715846994535519E-2,4.5454545454545456E-2,3.825136612021858E-2,2.1164021164021163E-2,3.1914893617021274E-2,4.5454545454545456E-2,9.5238095238095233E-2,0.05,0,null,null,2.1276595744680851E-2,1.5873015873015872E-2,1.5873015873015872E-2,1.5957446808510637E-2,2.1276595744680851E-2,8.3333333333333329E-2,8.3333333333333329E-2,9.0909090909090912E-2,9.0909090909090912E-2,4.9166806963516413E-2]
[1818,"Todos - De 1 a 3 anos","2021-10-25",0.2857142857142857,7.6923076923076927E-2,0,0,7.6923076923076927E-2,0.16666666666666666,0,0,0,0.30769230769230771,0.15384615384615385,7.6923076923076927E-2,7.1428571428571425E-2,0,0.16666666666666666,0,1.2658227848101266E-2,0,7.1428571428571425E-2,1.8518518518518517E-2,8.7499999999999994E-2,4.3209876543209874E-2,1.2500000000000001E-2,0.13815789473684212,3.7499999999999999E-2,3.2051282051282048E-2,3.7735849056603772E-2,2.4691358024691357E-2,1.2658227848101266E-2,6.9620253164556958E-2,5.0632911392405063E-2,3.8216560509554139E-2,1.2738853503184714E-2,0.12582781456953643,1.8867924528301886E-2,1.935483870967742E-2,2.564102564102564E-2,1.2658227848101266E-2,1.935483870967742E-2,5.1948051948051951E-2,5.1948051948051951E-2,5.6962025316455694E-2,1.2578616352201259E-2,0.13548387096774195,2.5316455696202531E-2,0,4.4303797468354431E-2,1.8867924528301886E-2,5.0314465408805034E-2,1.8633540372670808E-2,1.2738853503184714E-2,2.34375E-2,7.874015748031496E-3,4.7244094488188976E-2,4.8387096774193547E-2,9.2105263157894732E-2,0.19736842105263158,0.10666666666666667,0.11643835616438356,8.130081300813009E-3,0,0,4.0322580645161289E-2,0.04,3.2679738562091505E-2,2.34375E-2,3.9473684210526314E-2,3.9735099337748346E-2,2.5974025974025976E-2,1.935483870967742E-2,3.2679738562091505E-2,7.874015748031496E-3,0.20833333333333334,2.3809523809523808E-2,3.8461538461538464E-2,3.0769230769230771E-2,4.1666666666666664E-2,0,0,2.34375E-2,8.130081300813009E-3,3.2258064516129031E-2,3.2258064516129031E-2,1.5748031496062992E-2,2.3622047244094488E-2,1.5384615384615385E-2,7.874015748031496E-3,0.04,4.8000000000000001E-2,8.1300813008130079E-2,8.1300813008130079E-2,9.4488188976377951E-2,0.10852713178294573,6.9230769230769235E-2,6.2015503875968991E-2,2.7027027027027029E-2,4.1666666666666664E-2,1.3333333333333334E-2,3.3112582781456956E-2,3.3783783783783786E-2,0.13636363636363635,9.0909090909090912E-2,0,4.3478260869565216E-2,null,null,0,0,6.5789473684210523E-3,0,1.3157894736842105E-2,4.1666666666666664E-2,4.1666666666666664E-2,0.17391304347826086,0.13043478260869565,5.0368778576279652E-2]
[1819,"Todos - De 3 anos ou mais de help","2021-10-25",0.15,0.13414634146341464,7.4999999999999997E-2,8.1395348837209308E-2,9.6385542168674704E-2,0.10975609756097561,9.0909090909090912E-2,7.3170731707317069E-2,0.12987012987012986,6.8965517241379309E-2,7.2289156626506021E-2,8.2352941176470587E-2,5.5555555555555552E-2,9.5238095238095233E-2,8.3333333333333329E-2,9.45945945945946E-2,6.7708333333333329E-2,5.6994818652849742E-2,0.16049382716049382,2.9875067897881587E-2,0.13358988455195162,7.1195652173913049E-2,3.1556039173014146E-2,0.18851997749015195,4.8351648351648353E-2,3.5733919736118745E-2,6.8343357025697105E-2,7.3932092004381167E-2,5.4024255788313123E-2,0.15673289183222958,8.8754134509371557E-2,6.0908084163898119E-2,2.9526462395543174E-2,0.16244239631336405,4.8549107142857144E-2,2.8011204481792718E-2,6.7042253521126763E-2,6.6147859922178989E-2,5.13679508654383E-2,0.15345982142857142,9.6486335750139429E-2,6.0520361990950226E-2,4.4183445190156601E-2,0.1651270207852194,5.5340343110127282E-2,3.5794183445190156E-2,6.243032329988852E-2,6.0254284134881153E-2,0.13961218836565098,5.9050772626931571E-2,4.2669584245076587E-2,0.1034920634920635,5.4952076677316296E-2,5.490956072351421E-2,0.11424903722721438,0.14675174013921113,0.2359093550261476,0.1425233644859813,0.17884278199883108,7.1475843812044998E-2,5.727155727155727E-2,6.0645161290322581E-2,9.8115659519168286E-2,5.7759626604434074E-2,4.9510650546919978E-2,2.9974489795918366E-2,4.5481049562682216E-2,4.0492957746478875E-2,5.0522648083623695E-2,3.0057803468208091E-2,4.9567723342939483E-2,3.5623409669211195E-2,0.16666666666666666,4.7405509288917361E-2,5.3299492385786802E-2,6.1946902654867256E-2,4.3749999999999997E-2,3.1055900621118012E-2,4.3478260869565216E-2,3.0031948881789138E-2,2.5324675324675326E-2,3.1088082901554404E-2,1.8932874354561102E-2,2.6434558349451968E-2,3.1516743269862112E-2,3.7917737789203085E-2,3.6269430051813469E-2,5.921052631578947E-2,7.7023498694516968E-2,9.7449313276651406E-2,0.10632746249184605,0.10625814863102999,0.12637008381689233,8.7776332899869955E-2,4.9318624269954578E-2,4.1642228739002932E-2,0.10126582278481013,4.0659988214496172E-2,3.4037558685446008E-2,3.6321031048623317E-2,6.8493150684931503E-2,6.9444444444444448E-2,6.3829787234042548E-2,6.4285714285714279E-2,3.7162162162162164E-2,6.0606060606060608E-2,2.4578651685393259E-2,2.1511627906976746E-2,2.1337946943483274E-2,1.8465089440276975E-2,2.1864211737629459E-2,5.8823529411764705E-2,0.11258278145695365,7.6388888888888895E-2,9.2198581560283682E-2,7.3348328731272158E-2]
[1820,"Franqueados + Gestores - Até 1 ano","2021-10-25",0,0,0,0,0,0,0.05,0,5.2631578947368418E-2,0.15789473684210525,0,5.8823529411764705E-2,0.05,0,4.7619047619047616E-2,0,null,null,5.2631578947368418E-2,0,0.08,0,0,0.13043478260869565,0,0.08,0,4.5454545454545456E-2,0,0,0,0.04,0,0,0,4.3478260869565216E-2,0,4.3478260869565216E-2,0,4.1666666666666664E-2,0,4.1666666666666664E-2,0.04,8.3333333333333329E-2,4.1666666666666664E-2,4.1666666666666664E-2,0,0,0,0,0,null,null,null,null,4.1666666666666664E-2,0.2608695652173913,0.125,0.125,null,null,null,null,4.1666666666666664E-2,0,null,4.3478260869565216E-2,4.1666666666666664E-2,0,0,4.1666666666666664E-2,null,8.6956521739130432E-2,null,null,null,4.1666666666666664E-2,0,0,null,null,4.7619047619047616E-2,4.7619047619047616E-2,null,null,null,null,null,null,null,null,null,null,null,null,0,4.5454545454545456E-2,0,4.1666666666666664E-2,4.1666666666666664E-2,4.5454545454545456E-2,9.5238095238095233E-2,0.05,0,null,null,0,0,0,0,0,8.3333333333333329E-2,8.3333333333333329E-2,9.0909090909090912E-2,9.0909090909090912E-2,3.2067305477017714E-2]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2021-10-25",0.2857142857142857,7.6923076923076927E-2,0,0,7.6923076923076927E-2,0.16666666666666666,0,0,0,0.30769230769230771,0.15384615384615385,7.6923076923076927E-2,7.1428571428571425E-2,0,0.16666666666666666,0,null,null,7.1428571428571425E-2,4.1666666666666664E-2,8.6956521739130432E-2,8.3333333333333329E-2,0,4.1666666666666664E-2,8.6956521739130432E-2,8.3333333333333329E-2,0,0,0,4.5454545454545456E-2,4.1666666666666664E-2,4.3478260869565216E-2,0,9.0909090909090912E-2,4.3478260869565216E-2,4.3478260869565216E-2,0,0,0,4.7619047619047616E-2,4.3478260869565216E-2,9.0909090909090912E-2,4.5454545454545456E-2,0.13043478260869565,4.3478260869565216E-2,0,4.5454545454545456E-2,0,4.3478260869565216E-2,4.3478260869565216E-2,4.3478260869565216E-2,null,null,null,null,0.25,0.41666666666666669,0.20833333333333334,0.33333333333333331,null,null,null,null,0.20833333333333334,9.0909090909090912E-2,null,0.16666666666666666,0.13043478260869565,8.3333333333333329E-2,4.1666666666666664E-2,8.3333333333333329E-2,null,0.20833333333333334,null,null,null,4.1666666666666664E-2,0,0,null,null,8.6956521739130432E-2,8.6956521739130432E-2,null,null,null,null,null,null,null,null,null,null,null,null,0,4.1666666666666664E-2,0,8.3333333333333329E-2,8.6956521739130432E-2,0.13636363636363635,9.0909090909090912E-2,0,4.3478260869565216E-2,null,null,0,0,0,0,4.1666666666666664E-2,4.1666666666666664E-2,4.1666666666666664E-2,0.17391304347826086,0.13043478260869565,7.5437090523789871E-2,8.7193133870349077E-2]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2021-10-25",0.15,0.13414634146341464,7.4999999999999997E-2,8.1395348837209308E-2,9.6385542168674704E-2,0.10975609756097561,9.0909090909090912E-2,7.3170731707317069E-2,0.12987012987012986,6.8965517241379309E-2,7.2289156626506021E-2,8.2352941176470587E-2,5.5555555555555552E-2,9.5238095238095233E-2,8.3333333333333329E-2,9.45945945945946E-2,null,null,0.16049382716049382,1.1976047904191617E-2,0.12269938650306748,9.815950920245399E-2,1.2195121951219513E-2,0.11949685534591195,4.9079754601226995E-2,6.7073170731707321E-2,4.2944785276073622E-2,8.5889570552147243E-2,5.0632911392405063E-2,0.10559006211180125,3.0120481927710843E-2,6.6265060240963861E-2,1.2195121951219513E-2,9.2592592592592587E-2,4.2944785276073622E-2,4.3478260869565216E-2,3.6809815950920248E-2,8.4848484848484854E-2,6.097560975609756E-2,8.6419753086419748E-2,3.0674846625766871E-2,5.5214723926380369E-2,1.8292682926829267E-2,0.12025316455696203,7.3619631901840496E-2,3.0864197530864196E-2,3.7037037037037035E-2,4.2424242424242427E-2,6.7073170731707321E-2,4.8484848484848485E-2,3.5928143712574849E-2,null,null,null,null,0.15822784810126583,0.29113924050632911,0.19871794871794871,0.29936305732484075,null,null,null,null,0.13291139240506328,5.6962025316455694E-2,null,0.1069182389937107,0.11464968152866242,8.9171974522292988E-2,2.564102564102564E-2,3.1645569620253167E-2,null,0.16666666666666666,null,null,null,4.3749999999999997E-2,3.1055900621118012E-2,4.3478260869565216E-2,null,null,4.5454545454545456E-2,1.9607843137254902E-2,null,null,null,null,null,null,null,null,null,null,null,null,5.0632911392405063E-2,0.10126582278481013,5.0955414012738856E-2,3.8216560509554139E-2,2.5000000000000001E-2,6.8493150684931503E-2,6.9444444444444448E-2,6.3829787234042548E-2,6.4285714285714279E-2,null,null,1.2048192771084338E-2,2.3952095808383235E-2,1.1834319526627219E-2,1.1764705882352941E-2,2.3668639053254437E-2,5.8823529411764705E-2,0.11258278145695365,7.6388888888888895E-2,9.2198581560283682E-2,7.7322613086478545E-2,9.7900614566134636E-2]
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[1774,"Franquias - Gestores de Negócios","2020-10-25",0.11428571428571428,0,0,6.0606060606060608E-2,6.0606060606060608E-2,9.0909090909090912E-2,0.15625,0.1,0.17241379310344829,0,3.0303030303030304E-2,0,0,3.2258064516129031E-2,0,0,null,null,9.375E-2,0,0,0,0,0.1111111111111111,1.9230769230769232E-2,0,1.8867924528301886E-2,0,3.8461538461538464E-2,7.5471698113207544E-2,0,0,0,5.6603773584905662E-2,0,0,0,0,1.8867924528301886E-2,0.08,0,0,0,0.11320754716981132,0,0,0,0,null,5.4545454545454543E-2,3.7037037037037035E-2,0.16981132075471697,9.6153846153846159E-2,1.9230769230769232E-2,null,null,0.17307692307692307,0.18867924528301888,0.21153846153846154,5.6603773584905662E-2,3.8461538461538464E-2,3.7735849056603772E-2,9.8039215686274508E-2,3.7735849056603772E-2,0,3.8461538461538464E-2,null,0,0,0,0,0,3.5087719298245612E-2,1.9230769230769232E-2,0,0,0,0,0,0,0,null,null,0,0,0,0,0,1.8518518518518517E-2,3.6363636363636362E-2,null,3.8461538461538464E-2,4.0816326530612242E-2,3.9215686274509803E-2,0,0,0,0,0,0,null,null,null,null,null,null,0,0,0,0,0,0,null,0,0,3.0668905102783649E-2,0]
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[1777,"Lojas próprias - Supervisores","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.3684210526315783E-2,null,3.2085561497326207E-2,0.11290322580645161,5.2910052910052907E-2,1.5873015873015872E-2,0.1702127659574468,1.0752688172043012E-2,4.7872340425531915E-2,5.3475935828877002E-3,1.6042780748663103E-2,1.06951871657754E-2,6.0109289617486336E-2,2.185792349726776E-2,2.6737967914438502E-2,1.0810810810810811E-2,0.11049723756906077,1.6042780748663103E-2,3.8043478260869568E-2,2.2099447513812154E-2,2.1505376344086023E-2,1.6042780748663103E-2,6.5217391304347824E-2,3.2967032967032968E-2,6.3218390804597707E-2,2.7322404371584699E-2,0.11351351351351352,3.7634408602150539E-2,3.7634408602150539E-2,2.185792349726776E-2,3.2432432432432434E-2,null,2.7322404371584699E-2,2.1621621621621623E-2,7.9787234042553196E-2,5.2910052910052907E-2,3.2432432432432434E-2,null,null,0.20540540540540542,0.17647058823529413,0.14516129032258066,4.2780748663101602E-2,3.7234042553191488E-2,4.3243243243243246E-2,6.0109289617486336E-2,3.7433155080213901E-2,4.3243243243243246E-2,1.0526315789473684E-2,null,3.2608695652173912E-2,1.6216216216216217E-2,1.5957446808510637E-2,3.2608695652173912E-2,3.2085561497326207E-2,null,4.2780748663101602E-2,null,null,null,3.1578947368421054E-2,4.2328042328042326E-2,2.1582733812949641E-2,2.1739130434782608E-2,null,null,2.3952095808383235E-2,2.3255813953488372E-2,1.0752688172043012E-2,1.0582010582010581E-2,6.5573770491803282E-2,6.4864864864864868E-2,9.6256684491978606E-2,null,8.3333333333333329E-2,0.10582010582010581,9.0425531914893623E-2,null,null,1.7045454545454544E-2,0,0,0,null,null,null,null,null,null,null,1.0526315789473684E-2,2.6737967914438502E-2,3.1746031746031744E-2,1.5873015873015872E-2,null,null,null,null,4.5419567388472623E-2]
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[1779,"Regional Franquia N-NE","2020-10-25",0,0,0,0,4.5454545454545456E-2,9.0909090909090912E-2,4.7619047619047616E-2,9.5238095238095233E-2,0.1,0,0,0,0,0.05,0,0,null,0,4.7619047619047616E-2,8.3333333333333332E-3,5.0420168067226892E-2,2.0833333333333332E-2,2.0746887966804979E-3,9.2631578947368426E-2,8.4210526315789472E-3,3.1779661016949151E-2,1.6771488469601678E-2,2.3109243697478993E-2,8.4033613445378148E-3,4.6808510638297871E-2,1.7021276595744681E-2,8.5106382978723406E-3,0,6.7099567099567103E-2,6.3965884861407248E-3,2.564102564102564E-2,1.0638297872340425E-2,2.5052192066805846E-2,1.0570824524312896E-2,4.4871794871794872E-2,1.7130620985010708E-2,4.2735042735042739E-3,2.1052631578947368E-3,8.1896551724137928E-2,8.5287846481876331E-3,1.6949152542372881E-2,1.2631578947368421E-2,2.1052631578947368E-2,null,1.4613778705636743E-2,2.1097046413502109E-2,5.2854122621564484E-2,2.7426160337552744E-2,2.1231422505307855E-3,null,null,7.7419354838709681E-2,8.0086580086580081E-2,6.1965811965811968E-2,1.7241379310344827E-2,2.1645021645021644E-2,1.0729613733905579E-2,3.2119914346895075E-2,1.284796573875803E-2,1.7278617710583154E-2,1.279317697228145E-2,null,1.4925373134328358E-2,1.0683760683760684E-2,6.382978723404255E-3,1.2738853503184714E-2,1.2987012987012988E-2,0.12195121951219512,1.276595744680851E-2,0,0,0,1.279317697228145E-2,1.0638297872340425E-2,1.2500000000000001E-2,6.3291139240506328E-3,null,null,1.1494252873563218E-2,9.2165898617511521E-3,1.2903225806451613E-2,1.2958963282937365E-2,1.3303769401330377E-2,1.9438444924406047E-2,3.9130434782608699E-2,null,3.2679738562091505E-2,2.813852813852814E-2,4.6709129511677279E-2,3.2786885245901641E-2,8.1967213114754103E-3,8.9686098654708519E-3,0,0,0,null,4.3478260869565216E-2,0,0,0,null,2.2821576763485476E-2,4.2643923240938165E-3,4.2735042735042739E-3,4.2826552462526769E-3,2.136752136752137E-3,0,null,0,0,2.2773823820024953E-2,0]
[1780,"Regional Própria S-SE","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.1401869158878503E-2,null,2.1739130434782608E-2,8.7301587301587297E-2,4.8923679060665359E-2,2.1484375E-2,0.12156862745098039,1.7612524461839529E-2,3.9138943248532287E-2,1.5686274509803921E-2,2.5490196078431372E-2,2.1568627450980392E-2,6.9033530571992116E-2,3.8383838383838381E-2,2.7559055118110236E-2,1.3779527559055118E-2,0.1028225806451613,1.3861386138613862E-2,3.1434184675834968E-2,2.2044088176352707E-2,3.5433070866141732E-2,2.186878727634195E-2,6.7061143984220903E-2,3.5573122529644272E-2,5.1020408163265307E-2,3.1434184675834968E-2,9.5049504950495051E-2,3.3398821218074658E-2,4.1666666666666664E-2,0.02,2.9585798816568046E-2,null,3.131115459882583E-2,2.3668639053254437E-2,7.6923076923076927E-2,3.7254901960784313E-2,2.9880478087649404E-2,null,null,0.15631262525050099,0.13200000000000001,0.11491935483870967,0.04,3.7848605577689244E-2,3.5856573705179286E-2,5.6680161943319839E-2,2.7559055118110236E-2,2.8056112224448898E-2,1.782178217821782E-2,null,2.5948103792415168E-2,1.5968063872255488E-2,1.7751479289940829E-2,2.584493041749503E-2,1.7892644135188866E-2,null,2.9880478087649404E-2,null,null,null,3.1620553359683792E-2,3.7623762376237622E-2,1.3888888888888888E-2,1.6949152542372881E-2,null,null,3.0769230769230771E-2,3.2822757111597371E-2,1.4056224899598393E-2,2.0080321285140562E-2,4.1322314049586778E-2,4.6938775510204082E-2,7.08502024291498E-2,null,5.6016597510373446E-2,8.3832335329341312E-2,8.9108910891089105E-2,null,null,8.4745762711864406E-3,0,2.8846153846153848E-2,6.4516129032258064E-3,null,null,null,null,null,null,null,9.8425196850393699E-3,1.383399209486166E-2,1.3779527559055118E-2,1.5779092702169626E-2,null,null,null,null,3.9889541217506097E-2]
[1781,"Regional Franquia S-SE-CO","2020-10-25",0.13461538461538461,4.1666666666666664E-2,0,5.8823529411764705E-2,6.5217391304347824E-2,9.8039215686274508E-2,0.16,0.10869565217391304,0.16666666666666666,0,0.1,0,0,0.10204081632653061,0,9.0909090909090912E-2,null,2.1164021164021163E-2,0.1276595744680851,1.0466222645099905E-2,5.8261700095510981E-2,2.4644549763033177E-2,7.5973409306742644E-3,9.3179634966378488E-2,1.3307984790874524E-2,3.4351145038167941E-2,2.8490028490028491E-2,0.04,2.5812619502868069E-2,8.645533141210375E-2,2.9807692307692309E-2,2.1215043394406944E-2,8.6042065009560229E-3,9.1350826044703598E-2,1.446480231436837E-2,2.3300970873786409E-2,2.6011560693641619E-2,4.3269230769230768E-2,2.4366471734892786E-2,8.6705202312138727E-2,3.4013605442176874E-2,3.5398230088495575E-2,2.1113243761996161E-2,0.1098153547133139,2.0134228187919462E-2,3.1578947368421054E-2,2.8019323671497585E-2,4.6622264509990484E-2,null,3.1398667935299718E-2,2.420135527589545E-2,0.13262342691190707,5.842259006815969E-2,2.8292682926829269E-2,null,null,0.15779092702169625,0.11587147030185005,0.10422812192723697,3.2448377581120944E-2,3.2673267326732675E-2,2.9644268774703556E-2,6.633663366336634E-2,3.2289628180039137E-2,2.05078125E-2,2.7263875365141188E-2,null,2.4437927663734114E-2,2.7237354085603113E-2,1.762977473065622E-2,2.4319066147859923E-2,1.9569471624266144E-2,9.2783505154639179E-2,2.621359223300971E-2,0,0,0,2.9154518950437316E-2,2.8100775193798451E-2,1.3353115727002967E-2,1.0542168674698794E-2,null,null,1.7039403620873271E-2,1.4893617021276596E-2,2.3529411764705882E-2,1.8590998043052837E-2,2.8311425682507583E-2,3.2835820895522387E-2,4.3216080402010047E-2,null,4.1330645161290321E-2,6.1691542288557215E-2,6.2439024390243902E-2,2.4276377217553689E-2,8.4033613445378148E-3,1.2195121951219513E-2,0,1.8674136321195146E-3,0,null,7.0175438596491224E-2,0,1.7543859649122806E-2,0,null,2.0637898686679174E-2,1.0689990281827016E-2,8.7293889427740058E-3,6.7961165048543689E-3,3.8647342995169081E-3,0,null,0,0,3.9520588215531463E-2,0]
[1782,"Regional Própria N-NE-CO","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.05,null,2.247191011235955E-2,0.12138728323699421,3.9772727272727272E-2,0,0.12,2.3391812865497075E-2,6.0975609756097563E-3,1.1428571428571429E-2,1.1494252873563218E-2,5.6497175141242938E-3,3.4682080924855488E-2,5.681818181818182E-3,2.8735632183908046E-2,5.7471264367816091E-3,0.11046511627906977,2.9585798816568046E-2,1.2195121951219513E-2,1.8072289156626505E-2,1.7142857142857144E-2,1.1560693641618497E-2,4.0935672514619881E-2,1.7647058823529412E-2,3.0303030303030304E-2,2.8901734104046242E-2,0.11046511627906977,3.5294117647058823E-2,1.2195121951219513E-2,2.9069767441860465E-2,2.3255813953488372E-2,null,0,3.4482758620689655E-2,2.2857142857142857E-2,2.2727272727272728E-2,5.6497175141242938E-3,null,null,0.16091954022988506,0.15909090909090909,0.10919540229885058,4.6511627906976744E-2,5.2023121387283239E-2,3.4883720930232558E-2,7.0175438596491224E-2,2.8735632183908046E-2,3.4682080924855488E-2,1.1428571428571429E-2,null,1.7857142857142856E-2,3.4482758620689655E-2,0,5.7471264367816091E-3,1.7543859649122806E-2,null,4.046242774566474E-2,null,null,null,2.3121387283236993E-2,2.2727272727272728E-2,7.4074074074074077E-3,7.462686567164179E-3,null,null,0,1.3157894736842105E-2,5.7803468208092483E-3,0,6.7073170731707321E-2,7.6470588235294124E-2,9.5238095238095233E-2,null,8.3832335329341312E-2,0.10344827586206896,9.1428571428571428E-2,null,null,0,0,5.5555555555555552E-2,6.2111801242236021E-3,null,null,null,null,null,null,null,1.1560693641618497E-2,1.1695906432748537E-2,5.8823529411764705E-3,5.8139534883720929E-3,null,null,null,null,3.6403220367834561E-2]
[1798,"Franquias N-NE - Norte","2020-10-25",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,null,0,0,0,5.1546391752577317E-2,1.0416666666666666E-2,0,9.2783505154639179E-2,2.1052631578947368E-2,1.0752688172043012E-2,1.0526315789473684E-2,3.125E-2,1.0638297872340425E-2,6.3829787234042548E-2,0,0,0,9.5744680851063829E-2,1.0638297872340425E-2,2.1052631578947368E-2,0,2.0618556701030927E-2,1.0416666666666666E-2,6.4516129032258063E-2,1.0526315789473684E-2,0,0,6.25E-2,1.0638297872340425E-2,0,1.0309278350515464E-2,2.0618556701030927E-2,null,1.0309278350515464E-2,1.0309278350515464E-2,4.1666666666666664E-2,3.125E-2,1.0526315789473684E-2,null,null,3.2258064516129031E-2,3.1914893617021274E-2,4.2105263157894736E-2,0,0,1.1111111111111112E-2,3.2967032967032968E-2,1.0638297872340425E-2,1.0638297872340425E-2,0,null,2.1052631578947368E-2,2.0833333333333332E-2,0,0,1.0416666666666666E-2,0,0,0,0,0,0,0,0,0,null,null,0,0,0,0,1.0526315789473684E-2,2.1276595744680851E-2,3.2608695652173912E-2,null,2.1505376344086023E-2,2.0833333333333332E-2,5.1546391752577317E-2,2.0408163265306121E-2,0,1.1494252873563218E-2,0,0,0,null,0.25,0,0,0,null,0,0,0,0,0,0,null,0,0,1.384614314790269E-2,0]
[1799,"Franquias N-NE - Nordeste","2020-10-25",0,0,0,0,0.05,0.1,5.2631578947368418E-2,0.10526315789473684,0.1111111111111111,0,0,0,0,5.5555555555555552E-2,0,0,null,0,5.2631578947368418E-2,1.0471204188481676E-2,5.0131926121372031E-2,2.34375E-2,2.6041666666666665E-3,9.2592592592592587E-2,5.263157894736842E-3,3.6939313984168866E-2,1.832460732984293E-2,2.1052631578947368E-2,7.8534031413612562E-3,4.2553191489361701E-2,2.1390374331550801E-2,1.0638297872340425E-2,0,5.9782608695652176E-2,5.3333333333333332E-3,2.6809651474530832E-2,1.3333333333333334E-2,2.6178010471204188E-2,1.0610079575596816E-2,0.04,1.8817204301075269E-2,5.3619302949061663E-3,2.6385224274406332E-3,8.6956521739130432E-2,8.0000000000000002E-3,2.1108179419525065E-2,1.3227513227513227E-2,2.1164021164021163E-2,null,1.5706806282722512E-2,2.3872679045092837E-2,5.5702917771883291E-2,2.6455026455026454E-2,0,null,null,8.8709677419354843E-2,9.2391304347826081E-2,6.7024128686327081E-2,2.15633423180593E-2,2.7100271002710029E-2,1.0638297872340425E-2,3.1914893617021274E-2,1.3404825737265416E-2,1.8970189701897018E-2,1.6085790884718499E-2,null,1.3368983957219251E-2,8.0645161290322578E-3,8.0213903743315516E-3,1.5957446808510637E-2,1.3661202185792349E-2,0.1388888888888889,1.6E-2,0,0,0,1.6E-2,1.3297872340425532E-2,1.5748031496062992E-2,8.0000000000000002E-3,null,null,1.4577259475218658E-2,1.1695906432748537E-2,1.6260162601626018E-2,1.6260162601626018E-2,1.4044943820224719E-2,1.8970189701897018E-2,4.0760869565217392E-2,null,3.5519125683060107E-2,3.0054644808743168E-2,4.5454545454545456E-2,3.5897435897435895E-2,1.0256410256410256E-2,8.356545961002786E-3,0,0,0,null,0,0,0,0,null,2.8571428571428571E-2,5.3333333333333332E-3,5.3191489361702126E-3,5.3619302949061663E-3,2.6737967914438501E-3,0,null,0,0,2.4397087533126634E-2,0]
[1800,"Franquias S-SE-CO - Sul","2020-10-25",0,0,0,0,0,0,0.16666666666666666,0,0.2,0,0.16666666666666666,0,0,0.16666666666666666,0,0,null,0,0,7.4074074074074077E-3,6.7164179104477612E-2,3.6231884057971016E-2,7.2992700729927005E-3,9.4890510948905105E-2,7.2992700729927005E-3,2.8985507246376812E-2,2.1739130434782608E-2,7.2463768115942032E-2,3.6764705882352942E-2,0.13333333333333333,5.1470588235294115E-2,3.7593984962406013E-2,0,9.7014925373134331E-2,7.462686567164179E-3,1.4598540145985401E-2,5.1470588235294115E-2,6.7669172932330823E-2,5.1094890510948905E-2,0.14925373134328357,5.185185185185185E-2,5.185185185185185E-2,2.8985507246376812E-2,0.14503816793893129,2.9629629629629631E-2,2.2058823529411766E-2,2.9197080291970802E-2,7.2992700729927001E-2,null,3.6496350364963501E-2,2.2058823529411766E-2,0.15555555555555556,6.6666666666666666E-2,1.5037593984962405E-2,null,null,0.15151515151515152,0.1111111111111111,9.8484848484848481E-2,1.5037593984962405E-2,7.5187969924812026E-3,7.4074074074074077E-3,2.9629629629629631E-2,7.462686567164179E-3,1.5503875968992248E-2,1.5151515151515152E-2,null,1.5384615384615385E-2,7.6923076923076927E-3,1.5503875968992248E-2,3.0769230769230771E-2,1.5625E-2,0,2.2556390977443608E-2,0,0,0,2.2222222222222223E-2,3.7313432835820892E-2,0,0,null,null,7.9365079365079361E-3,1.5748031496062992E-2,3.7313432835820892E-2,2.2222222222222223E-2,1.5503875968992248E-2,2.2556390977443608E-2,6.8702290076335881E-2,null,2.2900763358778626E-2,6.0606060606060608E-2,6.7669172932330823E-2,2.1276595744680851E-2,7.0921985815602835E-3,0,0,0,0,null,0,0,0,0,null,2.1428571428571429E-2,7.4074074074074077E-3,0,0,0,0,null,0,0,3.4822705778184984E-2,0]
[1801,"Franquias S-SE-CO - Sudoeste","2020-10-25",0.14634146341463414,5.4054054054054057E-2,0,5.128205128205128E-2,5.8823529411764705E-2,0.1,0.15789473684210525,0.11428571428571428,0.16216216216216217,0,0.10526315789473684,0,0,0.10810810810810811,0,0.11764705882352941,null,2.4096385542168676E-2,0.16666666666666666,1.1494252873563218E-2,5.8755760368663597E-2,2.0665901262916189E-2,8.0459770114942528E-3,9.5571095571095568E-2,1.3808975834292289E-2,3.695150115473441E-2,2.9919447640966629E-2,3.695150115473441E-2,2.5433526011560695E-2,8.1300813008130079E-2,2.7939464493597205E-2,1.8648018648018648E-2,1.0416666666666666E-2,9.2941176470588235E-2,1.6317016317016316E-2,2.5882352941176471E-2,2.3337222870478413E-2,4.1763341067285381E-2,2.1301775147928994E-2,7.7906976744186049E-2,3.2941176470588238E-2,3.4647550776583033E-2,2.0930232558139535E-2,0.10785463071512309,1.9721577726218097E-2,3.4762456546929318E-2,2.9274004683840751E-2,4.4930875576036866E-2,null,3.2220943613348679E-2,2.5851938895417155E-2,0.13615023474178403,6.02125147579693E-2,3.1914893617021274E-2,null,null,0.16028708133971292,0.12293144208037825,0.10833333333333334,3.6992840095465392E-2,3.8507821901323708E-2,3.4855769230769232E-2,7.3582629674306399E-2,3.7914691943127965E-2,2.2352941176470589E-2,3.0588235294117649E-2,null,2.7122641509433963E-2,3.1652989449003514E-2,1.8890200708382526E-2,2.4590163934426229E-2,2.1201413427561839E-2,8.6419753086419748E-2,2.8169014084507043E-2,0,0,0,3.1764705882352938E-2,2.8135990621336461E-2,1.618705035971223E-2,1.2797074954296161E-2,null,null,1.9430051813471502E-2,1.5503875968992248E-2,2.2538552787663108E-2,1.8979833926453145E-2,3.0599755201958383E-2,3.6188178528347409E-2,4.1362530413625302E-2,null,4.63980463980464E-2,6.4903846153846159E-2,6.4858490566037735E-2,2.6018099547511313E-2,9.0497737556561094E-3,1.4796547472256474E-2,0,2.2624434389140274E-3,0,null,0.06,0,0.02,0,null,2.1590909090909091E-2,1.1778563015312132E-2,1.0550996483001172E-2,8.2256169212690956E-3,4.6783625730994153E-3,0,null,0,0,4.1264647504057915E-2,0]
[1802,"Franquias S-SE-CO - Centro-Oeste","2020-10-25",0.16666666666666666,0,0,0.16666666666666666,0.16666666666666666,0.16666666666666666,0.16666666666666666,0.16666666666666666,0.16666666666666666,0,0,0,0,0,0,0,null,0,0,0,2.2222222222222223E-2,6.5217391304347824E-2,0,4.3478260869565216E-2,2.1739130434782608E-2,0,2.1739130434782608E-2,0,0,4.4444444444444446E-2,0,2.1739130434782608E-2,0,4.4444444444444446E-2,0,0,0,0,0,6.8181818181818177E-2,0,0,0,4.4444444444444446E-2,0,0,0,0,null,0,0,0,0,0,null,null,0.13043478260869565,0,4.4444444444444446E-2,0,0,0,4.3478260869565216E-2,0,0,0,null,0,0,0,0,0,0.2857142857142857,0,0,0,0,0,0,0,0,null,null,0,0,0,0,2.3255813953488372E-2,0,0,null,0,0,0,0,0,0,0,0,0,null,0.33333333333333331,0,0,0,null,0,0,0,0,0,0,null,0,0,1.8541646227056948E-2,0]
[1803,"Lojas Próprias N-NE-CO - Norte","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,null,0,5.8823529411764705E-2,0,0,0.29411764705882354,0.16666666666666666,0,0,0,0,5.8823529411764705E-2,0,0,0,0.23529411764705882,0.11764705882352941,0,0,0,0,0,0,0,0,0.16666666666666666,0.1111111111111111,0,0,0,null,0,5.5555555555555552E-2,5.5555555555555552E-2,0.11764705882352941,0,null,null,0.11764705882352941,0.17647058823529413,5.8823529411764705E-2,0,0.11764705882352941,0,5.8823529411764705E-2,5.5555555555555552E-2,5.8823529411764705E-2,0,null,5.8823529411764705E-2,5.8823529411764705E-2,0,0,0,null,0,null,null,null,0,0,0,0,null,null,0,0,0,0,5.8823529411764705E-2,5.8823529411764705E-2,6.25E-2,null,5.5555555555555552E-2,0,5.5555555555555552E-2,null,null,0,0,0.1111111111111111,0,null,null,null,null,null,null,null,0,0,0,0,null,null,null,null,3.0050136307459951E-2]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.4776119402985072E-2,null,3.4090909090909088E-2,0.10588235294117647,2.2988505747126436E-2,0,5.8139534883720929E-2,0,0,2.2988505747126436E-2,2.3529411764705882E-2,0,4.6511627906976744E-2,1.1363636363636364E-2,2.2988505747126436E-2,0,5.8139534883720929E-2,1.2048192771084338E-2,2.5974025974025976E-2,1.1904761904761904E-2,2.2988505747126436E-2,1.1494252873563218E-2,5.8823529411764705E-2,2.3529411764705882E-2,2.3809523809523808E-2,3.4482758620689655E-2,0.10588235294117647,2.3809523809523808E-2,2.6315789473684209E-2,2.2988505747126436E-2,1.1494252873563218E-2,null,0,3.4482758620689655E-2,1.1494252873563218E-2,0,0,null,null,9.0909090909090912E-2,0.125,9.1954022988505746E-2,3.5294117647058823E-2,2.3255813953488372E-2,2.3255813953488372E-2,5.9523809523809521E-2,1.1494252873563218E-2,4.5977011494252873E-2,1.1494252873563218E-2,null,2.4096385542168676E-2,3.4482758620689655E-2,0,1.1494252873563218E-2,2.3529411764705882E-2,null,2.3255813953488372E-2,null,null,null,1.1764705882352941E-2,1.1494252873563218E-2,0,0,null,null,0,1.2987012987012988E-2,0,0,2.5316455696202531E-2,3.5714285714285712E-2,2.3809523809523808E-2,null,6.097560975609756E-2,6.9767441860465115E-2,6.9767441860465115E-2,null,null,0,0,4.4444444444444446E-2,1.2500000000000001E-2,null,null,null,null,null,null,null,1.1494252873563218E-2,0,0,1.1627906976744186E-2,null,null,null,null,2.6865055096293337E-2]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,7.8947368421052627E-2,null,1.4492753623188406E-2,0.16176470588235295,7.3529411764705885E-2,0,0.15942028985507245,1.5151515151515152E-2,1.4492753623188406E-2,0,0,1.4492753623188406E-2,1.4925373134328358E-2,0,4.5454545454545456E-2,1.4925373134328358E-2,0.15151515151515152,3.0303030303030304E-2,0,3.2258064516129031E-2,1.4705882352941176E-2,1.5384615384615385E-2,3.0769230769230771E-2,1.5625E-2,4.9180327868852458E-2,3.0769230769230771E-2,0.10606060606060606,3.0769230769230771E-2,0,4.6875E-2,4.6153846153846156E-2,null,0,3.0303030303030304E-2,2.9850746268656716E-2,2.9411764705882353E-2,1.4705882352941176E-2,null,null,0.27272727272727271,0.20588235294117646,0.14925373134328357,7.575757575757576E-2,7.4626865671641784E-2,6.1538461538461542E-2,8.9552238805970144E-2,4.5454545454545456E-2,1.5151515151515152E-2,1.4925373134328358E-2,null,0,2.9850746268656716E-2,0,0,1.5151515151515152E-2,null,7.575757575757576E-2,null,null,null,4.4776119402985072E-2,4.4117647058823532E-2,1.9607843137254902E-2,1.9607843137254902E-2,null,null,0,1.7543859649122806E-2,1.5151515151515152E-2,0,0.12307692307692308,0.13636363636363635,0.2,null,0.125,0.17910447761194029,0.13235294117647059,null,null,0,0,5.7971014492753624E-2,0,null,null,null,null,null,null,null,1.5384615384615385E-2,3.0769230769230771E-2,1.5384615384615385E-2,0,null,null,null,null,5.2249582791823859E-2]
[1806,"Lojas Próprias S-SE - Sul","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.4507042253521125E-2,null,2.5906735751295335E-2,9.7938144329896906E-2,4.5918367346938778E-2,2.0408163265306121E-2,0.13197969543147209,1.5228426395939087E-2,5.1020408163265307E-2,1.5228426395939087E-2,3.5897435897435895E-2,3.5897435897435895E-2,7.575757575757576E-2,3.6649214659685861E-2,3.553299492385787E-2,1.5306122448979591E-2,8.9947089947089942E-2,1.5463917525773196E-2,3.5714285714285712E-2,3.1413612565445025E-2,4.6391752577319589E-2,3.0769230769230771E-2,7.179487179487179E-2,3.5897435897435895E-2,5.3191489361702128E-2,3.0303030303030304E-2,0.10256410256410256,3.0769230769230771E-2,5.6994818652849742E-2,2.072538860103627E-2,4.5918367346938778E-2,null,5.5837563451776651E-2,3.0456852791878174E-2,0.10256410256410256,4.5454545454545456E-2,2.564102564102564E-2,null,null,0.1641025641025641,0.14871794871794872,0.12820512820512819,5.6410256410256411E-2,3.0769230769230771E-2,2.564102564102564E-2,6.25E-2,3.0456852791878174E-2,2.6455026455026454E-2,2.5773195876288658E-2,null,2.6178010471204188E-2,1.5544041450777202E-2,2.5773195876288658E-2,4.1666666666666664E-2,3.0769230769230771E-2,null,3.1088082901554404E-2,null,null,null,3.608247422680412E-2,5.2083333333333336E-2,2.2556390977443608E-2,3.0303030303030304E-2,null,null,3.9325842696629212E-2,4.4444444444444446E-2,2.0833333333333332E-2,2.6178010471204188E-2,4.7619047619047616E-2,6.3829787234042548E-2,8.5561497326203204E-2,null,6.3829787234042548E-2,0.11398963730569948,0.11458333333333333,null,null,5.7471264367816091E-3,0,3.5175879396984924E-2,5.681818181818182E-3,null,null,null,null,null,null,null,1.020408163265306E-2,1.020408163265306E-2,2.0618556701030927E-2,1.0256410256410256E-2,null,null,null,null,4.7400463985482262E-2]
[1807,"Lojas Próprias S-SE - Sudoeste","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.4965034965034968E-2,null,1.9169329073482427E-2,8.0645161290322578E-2,5.0793650793650794E-2,2.2151898734177215E-2,0.11501597444089456,1.9108280254777069E-2,3.1746031746031744E-2,1.5974440894568689E-2,1.9047619047619049E-2,1.2698412698412698E-2,6.4724919093851127E-2,3.9473684210526314E-2,2.2508038585209004E-2,1.282051282051282E-2,0.11074918566775244,1.2861736334405145E-2,2.8753993610223641E-2,1.6233766233766232E-2,2.8662420382165606E-2,1.6233766233766232E-2,6.4102564102564097E-2,3.5369774919614148E-2,4.9668874172185427E-2,3.215434083601286E-2,9.0322580645161285E-2,3.5031847133757961E-2,3.215434083601286E-2,1.9543973941368076E-2,1.9292604501607719E-2,null,1.5923566878980892E-2,1.935483870967742E-2,6.0897435897435896E-2,3.2051282051282048E-2,3.2573289902280131E-2,null,null,0.15131578947368421,0.12131147540983607,0.10631229235880399,2.9508196721311476E-2,4.2345276872964167E-2,4.2345276872964167E-2,5.2980132450331126E-2,2.5723472668810289E-2,2.903225806451613E-2,1.2861736334405145E-2,null,2.5806451612903226E-2,1.6233766233766232E-2,1.2779552715654952E-2,1.607717041800643E-2,9.74025974025974E-3,null,2.9126213592233011E-2,null,null,null,2.8846153846153848E-2,2.8753993610223641E-2,8.8105726872246704E-3,9.0090090090090089E-3,null,null,2.5270758122743681E-2,2.5270758122743681E-2,9.8039215686274508E-3,1.6286644951140065E-2,3.7288135593220341E-2,3.6423841059602648E-2,6.1889250814332247E-2,null,5.1020408163265307E-2,6.4935064935064929E-2,7.3482428115015971E-2,null,null,1.0067114093959731E-2,0,2.4922118380062305E-2,6.920415224913495E-3,null,null,null,null,null,null,null,9.6153846153846159E-3,1.6129032258064516E-2,9.5541401273885346E-3,1.9230769230769232E-2,null,null,null,null,3.5311872659765375E-2]
[1808,"Área - Comercial","2020-10-25",null,null,null,null,null,null,null,null,null,null,6.8493150684931503E-2,null,null,8.6956521739130432E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,2.528735632183908E-2,0,null,0,2.5723472668810289E-2,2.6110856619331196E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.3224479719148929E-2]
[1809,"Área - CRM","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.14033457249070633,0.11547344110854503,9.7911832946635732E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.1179066155152957]
[1810,"Área - Expansão Franquia","2020-10-25",9.3333333333333338E-2,2.8169014084507043E-2,0,4.1095890410958902E-2,5.8823529411764705E-2,9.5890410958904104E-2,0.12676056338028169,0.1044776119402985,0.14705882352941177,null,null,0,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.9560917704946018E-2]
[1811,"Área - Franquias","2020-10-25",null,null,null,null,null,null,null,null,null,0,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,8.3386786401539442E-3,9.6758587324625063E-3,0,1.1952191235059761E-2,1.9772614928324269E-3,null,null,null,null,null,null,2.1317829457364341E-2,9.1785222579164761E-3,9.1911764705882356E-3,7.8160919540229881E-3,6.416131989000917E-3,0,null,0,0,6.1331244449572553E-3,0]
[1812,"Área - Marketing","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.10294117647058823,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,2.269569245020843E-2,2.0680147058823529E-2,null,2.2211938917167977E-2,2.164900967296177E-2,1.3831258644536652E-2,2.0680147058823529E-2,1.7608897126969416E-2,0.10144927536231885,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.8194171418044265E-2]
[1813,"Área - Produtos","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1.3544018058690745E-2,6.8181818181818177E-2,3.0603060306030602E-2,8.988764044943821E-3,0.10177192185370286,1.403349932095971E-2,3.2801822323462418E-2,2.1670428893905191E-2,3.0769230769230771E-2,1.9465821638750568E-2,6.9831127339114563E-2,2.7051811095827601E-2,2.055733211512106E-2,7.7132486388384758E-3,9.0319592403890689E-2,1.3761467889908258E-2,2.487333026255182E-2,2.1168890934192362E-2,3.5422343324250684E-2,1.9770114942528734E-2,6.95970695970696E-2,2.9465930018416207E-2,3.1775700934579439E-2,2.0009095043201454E-2,0.10046082949308756,2.1907804655408491E-2,2.9290617848970253E-2,2.2914757103574702E-2,3.5374149659863949E-2,null,2.5282167042889391E-2,2.4223034734917732E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.4922606466764448E-2]
[1814,"Área - SAF","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.1130268199233715E-2,3.6654135338345863E-2,5.2905054322153991E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.0229819286577859E-2]
[1815,"Área - T&D","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,5.7142857142857141E-2,null,3.7102473498233215E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1.2760241773002015E-2,1.0899182561307902E-2,null,null,1.7632241813602016E-2,1.7650025214321734E-2,1.7625231910946195E-2,1.6241299303944315E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,2.0783728135357171E-2]
[1816,"Área - TI","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,0,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,9.3692870201096887E-2,4.38957475994513E-2,2.1149425287356322E-2,null,null,null,null,null,null,null,null,null,2.6715799170888992E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,3.7090768451758696E-2]
[1829,"Área - Financeiro","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,1.2500000000000001E-2,0,null,null,null,null,null,null,null,null,null,null,4.1666666666666666E-3]
[1830,"Área - Mesa","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,4.6190476190476192E-2,6.3025210084033612E-2,6.7555147058823525E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.8923611111111107E-2]
[1831,"Área - Comissionamento","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,6.25E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,6.25E-2]
[1817,"Todos - Menos de 1 ano","2020-10-25",0.16666666666666666,0,0,0,0,0,0,0,0,0,0.14285714285714285,0,0,0.16666666666666666,0,0.16666666666666666,null,4.3478260869565216E-2,0.2,1.9607843137254902E-2,9.4339622641509441E-2,3.8461538461538464E-2,1.8867924528301886E-2,5.7692307692307696E-2,3.9215686274509803E-2,7.6923076923076927E-2,1.9230769230769232E-2,7.5471698113207544E-2,1.9230769230769232E-2,0.14000000000000001,1.8867924528301886E-2,3.7735849056603772E-2,0,0.06,0,4.0816326530612242E-2,0,5.7692307692307696E-2,0,0.17307692307692307,1.9607843137254902E-2,4.0816326530612242E-2,1.9230769230769232E-2,0.11538461538461539,0,0,1.9607843137254902E-2,3.7735849056603772E-2,null,1.9230769230769232E-2,1.9607843137254902E-2,3.9215686274509803E-2,1.8867924528301886E-2,0,null,null,0.18867924528301888,0.11320754716981132,7.6923076923076927E-2,0,0,0,1.9230769230769232E-2,1.9230769230769232E-2,5.7692307692307696E-2,0,null,1.8867924528301886E-2,3.7735849056603772E-2,1.8867924528301886E-2,1.9230769230769232E-2,1.9230769230769232E-2,7.6923076923076927E-2,0,0,0,0,0,0,0,0,null,null,0.02,0,0,0,0,1.9230769230769232E-2,0.02,null,5.8823529411764705E-2,3.8461538461538464E-2,7.6923076923076927E-2,5.6603773584905662E-2,1.8867924528301886E-2,2.0408163265306121E-2,0,0,0,null,0.125,0,0,0,null,1.8867924528301886E-2,0,0,0,0,0,null,0,0,3.2683357450905205E-2,0]
[1818,"Todos - De 1 a 3 anos","2020-10-25",0,0,0,0,0,0.125,6.6666666666666666E-2,0.125,0.125,0,6.25E-2,0,0,0,0,0.1,null,3.3333333333333333E-2,0,1.1194029850746268E-2,6.3670411985018729E-2,1.8518518518518517E-2,0,8.0152671755725186E-2,1.1194029850746268E-2,4.9056603773584909E-2,2.6119402985074626E-2,4.1198501872659173E-2,1.8656716417910446E-2,7.4906367041198504E-2,1.4925373134328358E-2,2.2556390977443608E-2,3.7313432835820895E-3,6.9230769230769235E-2,7.5471698113207548E-3,1.5151515151515152E-2,1.8796992481203006E-2,3.3582089552238806E-2,1.5151515151515152E-2,7.1969696969696975E-2,1.5037593984962405E-2,3.0651340996168581E-2,1.1235955056179775E-2,0.10227272727272728,2.6022304832713755E-2,4.0740740740740744E-2,2.2641509433962263E-2,3.3457249070631967E-2,null,1.4814814814814815E-2,1.509433962264151E-2,7.1428571428571425E-2,1.1320754716981131E-2,1.1406844106463879E-2,null,null,0.10606060606060606,9.4339622641509441E-2,6.4885496183206104E-2,3.4220532319391636E-2,1.9230769230769232E-2,1.937984496124031E-2,6.1776061776061778E-2,1.5267175572519083E-2,1.1320754716981131E-2,2.2641509433962263E-2,null,2.6315789473684209E-2,3.007518796992481E-2,1.1363636363636364E-2,2.247191011235955E-2,1.1450381679389313E-2,0.13513513513513514,1.4981273408239701E-2,0,0,0,1.1278195488721804E-2,1.8726591760299626E-2,1.1494252873563218E-2,5.8139534883720929E-3,null,null,2.575107296137339E-2,1.276595744680851E-2,2.2813688212927757E-2,2.2988505747126436E-2,3.2000000000000001E-2,3.125E-2,2.3346303501945526E-2,null,4.6692607003891051E-2,6.1302681992337162E-2,6.8441064638783272E-2,2.181818181818182E-2,1.090909090909091E-2,1.968503937007874E-2,0,7.2727272727272727E-3,0,null,3.4482758620689655E-2,0,0,0,null,1.4598540145985401E-2,1.1363636363636364E-2,3.7593984962406013E-3,7.5471698113207548E-3,3.7593984962406013E-3,0,null,0,0,3.06671416286236E-2,0]
[1819,"Todos - De 3 anos ou mais de help","2020-10-25",0.11320754716981132,3.9215686274509803E-2,0,5.8823529411764705E-2,8.5106382978723402E-2,0.1,0.16326530612244897,0.1111111111111111,0.17391304347826086,0,0.06,0,0,0.10638297872340426,0,0,null,6.7114093959731542E-3,0.1276595744680851,9.0759075907590765E-3,5.2369077306733167E-2,2.3907666941467436E-2,6.6061106523534266E-3,9.7337770382695504E-2,1.0761589403973509E-2,2.8262676641729011E-2,2.4793388429752067E-2,3.150912106135987E-2,2.0798668885191347E-2,7.1189279731993294E-2,2.8595458368376788E-2,1.5151515151515152E-2,6.6611157368859286E-3,8.8060965283657922E-2,1.3445378151260505E-2,2.5316455696202531E-2,2.26890756302521E-2,3.7531276063386153E-2,2.197802197802198E-2,6.9747899159663868E-2,3.2230703986429174E-2,2.3829787234042554E-2,1.5859766277128547E-2,0.10025488530161428,1.5113350125944584E-2,2.5104602510460251E-2,2.3450586264656615E-2,3.9867109634551492E-2,null,2.8973509933774833E-2,2.5188916876574308E-2,0.11858704793944491,5.8326289095519866E-2,2.288135593220339E-2,null,null,0.13597246127366611,0.1067463706233988,9.7352690008539716E-2,2.7420736932305057E-2,3.2758620689655175E-2,2.5684931506849314E-2,5.5746140651801029E-2,2.8936170212765958E-2,1.9658119658119658E-2,2.3748939779474131E-2,null,2.0460358056265986E-2,1.9541206457094309E-2,1.4480408858603067E-2,2.0338983050847456E-2,1.8803418803418803E-2,9.0909090909090912E-2,2.4534686971235193E-2,0,0,0,2.7966101694915254E-2,2.4513947590870666E-2,1.4012738853503185E-2,1.0362694300518135E-2,null,null,1.2832263978001834E-2,1.3786764705882353E-2,2.0512820512820513E-2,1.619778346121057E-2,2.2787028921998246E-2,2.8448275862068967E-2,4.7038327526132406E-2,null,3.5870516185476813E-2,4.9393414211438474E-2,5.4191363251481793E-2,2.6807473598700244E-2,7.311129163281885E-3,8.8731144631765749E-3,0,0,0,null,6.9767441860465115E-2,0,2.3255813953488372E-2,0,null,2.2932022932022931E-2,8.4674005080440304E-3,8.4745762711864406E-3,5.9372349448685328E-3,3.3783783783783786E-3,0,null,0,0,3.5122983068018442E-2,0]
[1820,"Franqueados + Gestores - Até 1 ano","2020-10-25",0.16666666666666666,0,0,0,0,0,0,0,0,0,0.14285714285714285,0,0,0.16666666666666666,0,0.16666666666666666,null,null,0.2,0,0,0,0,0,0,0,0,7.6923076923076927E-2,0,8.3333333333333329E-2,0,0,0,0,0,0,0,7.6923076923076927E-2,0,0.15384615384615385,0,0,0,8.3333333333333329E-2,0,0,0,0,null,0,0,0,0,0,null,null,0.15384615384615385,0.15384615384615385,0.16666666666666666,0,0,0,0,0,0,0,null,0,0,0,0,0,7.6923076923076927E-2,0,0,0,0,0,0,0,0,null,null,0,0,0,0,0,0,0,null,0,0,0,0,0,7.6923076923076927E-2,0,0,0,null,0.125,0,0,0,null,0,0,0,0,0,0,null,0,0,1.7306024725629521E-2,0]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2020-10-25",0,0,0,0,0,0.125,6.6666666666666666E-2,0.125,0.125,0,6.25E-2,0,0,0,0,0.1,null,null,0,2.7777777777777776E-2,5.5555555555555552E-2,0,0,3.125E-2,2.8571428571428571E-2,0.22857142857142856,5.7142857142857141E-2,8.5714285714285715E-2,2.7777777777777776E-2,8.5714285714285715E-2,2.9411764705882353E-2,2.7777777777777776E-2,2.7777777777777776E-2,3.2258064516129031E-2,0,2.8571428571428571E-2,0,5.5555555555555552E-2,0,8.8235294117647065E-2,0,0,0,0.12121212121212122,5.5555555555555552E-2,0.1388888888888889,0,5.7142857142857141E-2,null,2.8571428571428571E-2,2.8571428571428571E-2,0.2,2.9411764705882353E-2,2.9411764705882353E-2,null,null,0.17647058823529413,5.8823529411764705E-2,0.15151515151515152,5.7142857142857141E-2,5.8823529411764705E-2,5.7142857142857141E-2,0.18181818181818182,2.8571428571428571E-2,0,0,null,2.8571428571428571E-2,2.8571428571428571E-2,0,0,0,0.13513513513513514,2.8571428571428571E-2,0,0,0,2.7777777777777776E-2,2.7777777777777776E-2,0,0,null,null,0,0,0,2.7027027027027029E-2,2.8571428571428571E-2,2.9411764705882353E-2,2.8571428571428571E-2,null,0,2.9411764705882353E-2,2.9411764705882353E-2,2.7027027027027029E-2,2.7027027027027029E-2,0.10810810810810811,0,0,0,null,3.4482758620689655E-2,0,0,0,null,0,0,0,0,0,0,null,0,0,3.6720143435037822E-2,0]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2020-10-25",0.11320754716981132,3.9215686274509803E-2,0,5.8823529411764705E-2,8.5106382978723402E-2,0.1,0.16326530612244897,0.1111111111111111,0.17391304347826086,0,0.06,0,0,0.10638297872340426,0,0,null,null,0.1276595744680851,1.1494252873563218E-2,2.3255813953488372E-2,1.1627906976744186E-2,0,0.10975609756097561,1.1904761904761904E-2,7.0588235294117646E-2,1.1627906976744186E-2,0,2.3809523809523808E-2,9.7560975609756101E-2,0,0,0,9.6385542168674704E-2,0,4.7619047619047616E-2,0,0,1.2048192771084338E-2,0.10843373493975904,0,1.1904761904761904E-2,0,0.14117647058823529,1.2048192771084338E-2,2.3529411764705882E-2,1.1764705882352941E-2,0,null,6.9767441860465115E-2,3.5294117647058823E-2,0.22352941176470589,0.14117647058823529,3.5714285714285712E-2,null,null,0.18823529411764706,0.16867469879518071,0.19047619047619047,4.7058823529411764E-2,3.5294117647058823E-2,4.7619047619047616E-2,0.13253012048192772,5.9523809523809521E-2,4.7619047619047616E-2,4.7619047619047616E-2,null,2.4096385542168676E-2,1.1904761904761904E-2,1.1904761904761904E-2,1.2048192771084338E-2,2.4390243902439025E-2,9.0909090909090912E-2,3.5714285714285712E-2,0,0,0,2.4096385542168676E-2,2.3809523809523808E-2,0,0,null,null,1.2345679012345678E-2,1.2500000000000001E-2,1.2195121951219513E-2,1.1904761904761904E-2,2.4691358024691357E-2,5.8139534883720929E-2,6.9767441860465115E-2,null,3.6585365853658534E-2,6.3291139240506333E-2,6.0240963855421686E-2,1.1363636363636364E-2,0,1.1363636363636364E-2,0,0,0,null,6.9767441860465115E-2,0,2.3255813953488372E-2,0,null,0,1.1764705882352941E-2,1.1764705882352941E-2,1.1904761904761904E-2,0,0,null,0,0,4.1283978707689239E-2,0]
[1823,"Supervisores de Franquias - Até 1 ano","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,null,0,0.1111111111111111,0.1111111111111111,0,0,0,0.22222222222222221,0,0,0,0.125,0,0.1111111111111111,0,0.1111111111111111,0,0.125,0,0.1111111111111111,0,0.25,0,0,0,0.1111111111111111,0,0,0,0,null,0,0,0.1111111111111111,0,0,null,null,0.22222222222222221,0.1111111111111111,0,0,0,0,0.1111111111111111,0,0.1111111111111111,0,null,0,0.1111111111111111,0,0,0.1111111111111111,null,0,0,0,0,0,0,0,0,null,null,0.14285714285714285,0,0,0,0,0,0.1111111111111111,null,0,0,0.22222222222222221,0.1111111111111111,0,0,0,0,0,null,null,null,null,null,null,0,0,0,0,0,null,null,null,null,3.7712975643622748E-2]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2020-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.5555555555555552E-2,null,0,4.6153846153846156E-2,0,0,7.6923076923076927E-2,0,1.5151515151515152E-2,2.9850746268656716E-2,2.9850746268656716E-2,0,5.9701492537313432E-2,0,1.4925373134328358E-2,0,7.6923076923076927E-2,1.4925373134328358E-2,0,2.9850746268656716E-2,1.4925373134328358E-2,1.5151515151515152E-2,4.5454545454545456E-2,1.5384615384615385E-2,1.5384615384615385E-2,0,7.575757575757576E-2,3.0303030303030304E-2,1.4925373134328358E-2,1.4925373134328358E-2,3.0303030303030304E-2,null,0,0,7.4626865671641784E-2,1.4925373134328358E-2,1.4925373134328358E-2,null,null,7.575757575757576E-2,0.14925373134328357,6.0606060606060608E-2,6.0606060606060608E-2,3.0303030303030304E-2,4.5454545454545456E-2,4.4776119402985072E-2,2.9850746268656716E-2,0,0,null,2.9850746268656716E-2,2.9850746268656716E-2,1.5384615384615385E-2,1.4925373134328358E-2,1.5384615384615385E-2,null,1.4925373134328358E-2,0,0,0,0,1.4925373134328358E-2,2.0408163265306121E-2,0,null,null,1.7543859649122806E-2,0,4.4776119402985072E-2,1.5384615384615385E-2,3.125E-2,2.9850746268656716E-2,0,null,3.0303030303030304E-2,5.9701492537313432E-2,4.4776119402985072E-2,4.4117647058823532E-2,0,0,0,1.4705882352941176E-2,0,null,null,null,null,null,null,0,0,0,0,0,null,null,null,null,2.4629621155548287E-2]
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[1773,"Franquias - Franqueados","2019-10-25",2.8571428571428571E-2,6.0606060606060608E-2,2.8571428571428571E-2,0.12121212121212122,0.12903225806451613,0.21212121212121213,null,null,null,0.13513513513513514,0.18181818181818182,6.8965517241379309E-2,0,8.1081081081081086E-2,null,9.0909090909090912E-2,null,8.1081081081081086E-2,8.8235294117647065E-2,4.6875E-2,6.0606060606060608E-2,1.5151515151515152E-2,0,null,null,9.2307692307692313E-2,0,1.5625E-2,null,null,null,0,0,null,null,4.7619047619047616E-2,1.5873015873015872E-2,1.5151515151515152E-2,null,null,null,4.4776119402985072E-2,0,null,null,7.575757575757576E-2,0,1.5384615384615385E-2,null,6.1538461538461542E-2,null,0.13432835820895522,4.4776119402985072E-2,4.4776119402985072E-2,null,null,0.20895522388059701,7.575757575757576E-2,0.1076923076923077,3.125E-2,1.5151515151515152E-2,4.5454545454545456E-2,9.375E-2,4.6875E-2,2.9850746268656716E-2,1.5151515151515152E-2,null,1.5625E-2,1.5625E-2,2.9850746268656716E-2,0,1.4925373134328358E-2,0.16923076923076924,1.4705882352941176E-2,4.4117647058823532E-2,1.4705882352941176E-2,1.5151515151515152E-2,2.9850746268656716E-2,1.4925373134328358E-2,0,0,null,null,null,6.25E-2,null,1.5151515151515152E-2,4.6153846153846156E-2,8.0645161290322578E-2,7.8125E-2,null,null,4.5454545454545456E-2,4.5454545454545456E-2,null,null,null,null,null,null,null,3.125E-2,null,null,null,null,0,1.5384615384615385E-2,0,0,1.4925373134328358E-2,2.9411764705882353E-2,null,9.0909090909090912E-2,0.10294117647058823,5.7700578867996517E-2,7.7276448714717505E-2]
[1774,"Franquias - Gestores de Negócios","2019-10-25",9.0909090909090912E-2,0,0,0,0.1,0.1111111111111111,null,null,null,9.0909090909090912E-2,9.0909090909090912E-2,0.1111111111111111,0,9.0909090909090912E-2,null,0.1,null,0,9.0909090909090912E-2,0,0,0,0,null,null,0.1111111111111111,0,0,null,null,null,0,0,null,null,5.5555555555555552E-2,0,0,null,null,null,5.5555555555555552E-2,0,null,null,0,0,0,null,0,null,0.16666666666666666,0.1111111111111111,0,null,null,0.22222222222222221,0.16666666666666666,5.5555555555555552E-2,0,0,0,0,5.5555555555555552E-2,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,null,null,null,0,null,0,0,0,0,null,null,0,0,null,null,null,null,null,null,null,0.16666666666666666,null,null,null,null,0,0,0,0,0,0,null,0,0,3.5381599301451745E-2,0]
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[1778,"Lojas próprias - Consultores","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",3.8079470198675497E-2,0.12857142857142856,4.588607594936709E-2,4.9206349206349205E-2,null,null,7.9258010118043842E-2,4.49438202247191E-2,4.1800643086816719E-2,null,null,null,3.8461538461538464E-2,4.1935483870967745E-2,null,null,7.4450084602368863E-2,3.9151712887438822E-2,4.3973941368078175E-2,null,null,null,6.3209076175040513E-2,6.741573033707865E-2,null,null,8.006814310051108E-2,4.361873990306947E-2,5.492730210016155E-2,null,5.89171974522293E-2,null,0.1766612641815235,7.3289902280130298E-2,5.1364365971107544E-2,null,null,0.31056910569105689,0.16422764227642275,0.13398692810457516,8.3752093802345065E-2,6.8561872909698993E-2,6.0708263069139963E-2,"",4.3902439024390241E-2,5.2631578947368418E-2,5.3571428571428568E-2,null,4.3269230769230768E-2,3.8216560509554139E-2,5.9011164274322167E-2,5.7507987220447282E-2,6.3795853269537475E-2,"",0.11290322580645161,"","","",9.2799999999999994E-2,7.9239302694136288E-2,3.0110935023771792E-2,3.0110935023771792E-2,null,null,null,8.9211618257261413E-2,null,2.5477707006369428E-2,6.4356435643564358E-2,6.4569536423841056E-2,9.4771241830065356E-2,null,null,0.16031746031746033,0.16031746031746033,null,null,null,null,null,null,null,"",null,null,null,null,"",2.5000000000000001E-2,2.2187004754358162E-2,2.3696682464454975E-2,2.0602218700475437E-2,"",null,"","",7.9221642464340644E-2]
[1779,"Regional Franquia N-NE","2019-10-25",0,0,0,0.11764705882352941,0.11764705882352941,0.1875,null,null,null,0.11764705882352941,6.25E-2,6.6666666666666666E-2,0,5.8823529411764705E-2,null,0,null,0,0.125,3.4749034749034749E-2,7.662835249042145E-2,2.2988505747126436E-2,7.6335877862595417E-3,null,null,3.937007874015748E-2,2.6923076923076925E-2,2.3166023166023165E-2,null,null,null,2.2988505747126436E-2,7.6628352490421452E-3,null,null,8.0645161290322578E-3,3.5294117647058823E-2,2.6923076923076925E-2,null,null,null,4.6153846153846156E-2,7.8431372549019607E-3,null,null,7.9681274900398405E-3,2.3529411764705882E-2,3.125E-2,null,2.681992337164751E-2,null,0.14728682170542637,7.3643410852713184E-2,3.1007751937984496E-2,null,null,0.2131782945736434,0.12156862745098039,5.905511811023622E-2,5.5118110236220472E-2,3.1128404669260701E-2,1.9607843137254902E-2,3.6363636363636362E-2,1.968503937007874E-2,2.6923076923076925E-2,3.5294117647058823E-2,null,3.4749034749034749E-2,2.2988505747126436E-2,1.9011406844106463E-2,2.6717557251908396E-2,2.2727272727272728E-2,0.16129032258064516,3.0418250950570342E-2,3.2258064516129031E-2,3.2258064516129031E-2,3.3333333333333333E-2,3.0651340996168581E-2,3.0418250950570342E-2,1.1583011583011582E-2,1.1583011583011582E-2,null,null,null,3.7383177570093455E-2,null,3.8910505836575876E-3,1.953125E-2,2.7450980392156862E-2,4.3478260869565216E-2,null,null,8.7452471482889732E-2,8.7452471482889732E-2,null,null,null,null,null,null,null,0,null,null,null,null,3.875968992248062E-3,1.2E-2,3.8167938931297708E-3,3.8167938931297708E-3,1.1406844106463879E-2,3.3333333333333333E-2,null,4.1666666666666664E-2,0.04,5.1929201801467345E-2,3.8630455752076735E-2]
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[1781,"Regional Franquia S-SE-CO","2019-10-25",6.8965517241379309E-2,7.6923076923076927E-2,3.4482758620689655E-2,7.407407407407407E-2,0.125,0.19230769230769232,null,null,null,0.12903225806451613,0.21428571428571427,8.6956521739130432E-2,0,9.6774193548387094E-2,null,0.15384615384615385,null,9.6774193548387094E-2,6.8965517241379309E-2,3.1674208144796379E-2,9.0517241379310345E-2,2.9978586723768737E-2,2.1505376344086023E-2,null,null,4.2410714285714288E-2,4.5258620689655173E-2,5.6155507559395246E-2,null,null,null,8.6393088552915772E-3,1.7582417582417582E-2,null,null,3.125E-2,3.5087719298245612E-2,5.8823529411764705E-2,null,null,null,5.5555555555555552E-2,2.8446389496717725E-2,null,null,5.4298642533936653E-2,3.2967032967032968E-2,4.7826086956521741E-2,null,3.4557235421166309E-2,null,0.1696035242290749,6.8131868131868126E-2,3.2751091703056769E-2,null,null,0.19426048565121412,8.6859688195991089E-2,9.2715231788079472E-2,6.2084257206208429E-2,5.7906458797327393E-2,3.7946428571428568E-2,6.9148936170212769E-2,4.878048780487805E-2,2.391304347826087E-2,5.4824561403508769E-2,null,2.1739130434782608E-2,2.391304347826087E-2,2.3809523809523808E-2,2.5974025974025976E-2,1.0752688172043012E-2,0.11764705882352941,2.3554603854389723E-2,3.7037037037037035E-2,0,0,3.870967741935484E-2,2.569593147751606E-2,1.284796573875803E-2,1.284796573875803E-2,null,null,null,2.9333333333333333E-2,null,6.4239828693790149E-3,4.8140043763676151E-2,6.5934065934065936E-2,9.606986899563319E-2,null,null,0.13247863247863248,0.13247863247863248,null,null,null,null,null,null,null,0.08,null,null,null,null,8.6393088552915772E-3,1.1111111111111112E-2,8.6021505376344086E-3,6.4239828693790149E-3,1.5021459227467811E-2,1.8518518518518517E-2,null,9.6153846153846159E-2,0.11320754716981132,6.5747186923496556E-2,7.9615951754031994E-2]
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[1799,"Franquias N-NE - Nordeste","2019-10-25",0,0,0,0.11764705882352941,0.11764705882352941,0.1875,null,null,null,0.11764705882352941,6.25E-2,6.6666666666666666E-2,0,5.8823529411764705E-2,null,0,null,0,0.125,3.2407407407407406E-2,8.7962962962962965E-2,2.7777777777777776E-2,4.608294930875576E-3,null,null,4.2654028436018961E-2,2.7777777777777776E-2,2.3255813953488372E-2,null,null,null,2.7649769585253458E-2,9.2592592592592587E-3,null,null,9.7087378640776691E-3,4.2654028436018961E-2,3.2258064516129031E-2,null,null,null,5.1162790697674418E-2,9.4786729857819912E-3,null,null,9.5693779904306216E-3,2.358490566037736E-2,3.7735849056603772E-2,null,2.7777777777777776E-2,null,0.16431924882629109,8.4507042253521125E-2,3.7383177570093455E-2,null,null,0.22429906542056074,0.13270142180094788,5.7142857142857141E-2,5.2631578947368418E-2,3.3018867924528301E-2,2.3809523809523808E-2,3.1914893617021274E-2,1.9047619047619049E-2,3.255813953488372E-2,3.3333333333333333E-2,null,3.7383177570093455E-2,2.3148148148148147E-2,1.8264840182648401E-2,2.7649769585253458E-2,2.2831050228310501E-2,0.18518518518518517,2.2831050228310501E-2,3.7037037037037035E-2,3.7037037037037035E-2,3.8461538461538464E-2,2.2935779816513763E-2,2.2831050228310501E-2,9.3023255813953487E-3,9.3023255813953487E-3,null,null,null,3.9106145251396648E-2,null,4.6728971962616819E-3,1.8691588785046728E-2,2.358490566037736E-2,3.8095238095238099E-2,null,null,9.6330275229357804E-2,9.6330275229357804E-2,null,null,null,null,null,null,null,0,null,null,null,null,4.6511627906976744E-3,9.5693779904306216E-3,4.608294930875576E-3,4.608294930875576E-3,9.1743119266055051E-3,3.8461538461538464E-2,null,4.7619047619047616E-2,4.5454545454545456E-2,5.361559960394089E-2,4.416247680126803E-2]
[1800,"Franquias S-SE-CO - Sul","2019-10-25",0,0.16666666666666666,0,0,0,0.16666666666666666,null,null,null,0.16666666666666666,0.16666666666666666,0,0,0,null,0,null,0,0,2.8985507246376812E-2,8.4507042253521125E-2,1.4084507042253521E-2,1.4492753623188406E-2,null,null,0,5.6338028169014086E-2,4.2857142857142858E-2,null,null,null,0,0,null,null,0,2.8571428571428571E-2,5.7971014492753624E-2,null,null,null,2.8985507246376812E-2,1.4492753623188406E-2,null,null,2.9850746268656716E-2,2.9411764705882353E-2,4.3478260869565216E-2,null,1.4925373134328358E-2,null,0.25,0.140625,1.5625E-2,null,null,0.16923076923076924,0.11666666666666667,0.13846153846153847,0.109375,0.1076923076923077,7.6923076923076927E-2,9.0909090909090912E-2,9.0909090909090912E-2,2.8571428571428571E-2,7.575757575757576E-2,null,1.4084507042253521E-2,1.4084507042253521E-2,1.4084507042253521E-2,1.4084507042253521E-2,1.4084507042253521E-2,0.2,4.2253521126760563E-2,0,0,0,4.2253521126760563E-2,4.2857142857142858E-2,2.8571428571428571E-2,2.8571428571428571E-2,null,null,null,2.1739130434782608E-2,null,1.3888888888888888E-2,0,2.8571428571428571E-2,5.7142857142857141E-2,null,null,9.8591549295774641E-2,9.8591549295774641E-2,null,null,null,null,null,null,null,0,null,null,null,null,1.4084507042253521E-2,1.4285714285714285E-2,2.7777777777777776E-2,1.3888888888888888E-2,1.3888888888888888E-2,0,null,0,0.16666666666666666,5.2772384082160347E-2,6.0097691274222494E-2]
[1801,"Franquias S-SE-CO - Sudoeste","2019-10-25",9.5238095238095233E-2,5.2631578947368418E-2,4.7619047619047616E-2,0.05,0.11764705882352941,0.16666666666666666,null,null,null,0.13043478260869565,0.2,0.125,0,0.13043478260869565,null,0.16666666666666666,null,0.13043478260869565,9.5238095238095233E-2,3.125E-2,9.4339622641509441E-2,3.2171581769436998E-2,2.1447721179624665E-2,null,null,4.9586776859504134E-2,4.3243243243243246E-2,5.675675675675676E-2,null,null,null,1.0752688172043012E-2,2.2160664819944598E-2,null,null,3.6211699164345405E-2,3.5714285714285712E-2,5.9945504087193457E-2,null,null,null,6.1281337047353758E-2,3.287671232876712E-2,null,null,5.8988764044943819E-2,3.287671232876712E-2,4.619565217391304E-2,null,4.0214477211796246E-2,null,0.16304347826086957,5.9620596205962058E-2,3.7634408602150539E-2,null,null,0.20765027322404372,8.4010840108401083E-2,8.7193460490463212E-2,5.4794520547945202E-2,5.2486187845303865E-2,3.3240997229916899E-2,6.8027210884353748E-2,4.4077134986225897E-2,2.4456521739130436E-2,5.434782608695652E-2,null,2.4590163934426229E-2,2.7322404371584699E-2,2.7100271002710029E-2,2.9891304347826088E-2,1.078167115902965E-2,9.3023255813953487E-2,2.1447721179624665E-2,4.4444444444444446E-2,0,0,3.7735849056603772E-2,2.4064171122994651E-2,1.06951871657754E-2,1.06951871657754E-2,null,null,null,3.1948881789137379E-2,null,5.3619302949061663E-3,6.0109289617486336E-2,7.7134986225895319E-2,0.10410958904109589,null,null,0.14705882352941177,0.14705882352941177,null,null,null,null,null,null,null,9.5238095238095233E-2,null,null,null,null,8.130081300813009E-3,1.11731843575419E-2,5.4054054054054057E-3,5.3763440860215058E-3,1.6172506738544475E-2,2.2222222222222223E-2,null,0.11627906976744186,0.11363636363636363,6.7496310478407304E-2,8.7840094554430703E-2]
[1802,"Franquias S-SE-CO - Centro-Oeste","2019-10-25",0,0,0,1,1,0.5,null,null,null,0,0.5,0,0,0,null,0.5,null,0,0,4.7619047619047616E-2,4.5454545454545456E-2,4.3478260869565216E-2,4.3478260869565216E-2,null,null,5.5555555555555552E-2,4.3478260869565216E-2,8.6956521739130432E-2,null,null,null,0,0,null,null,4.7619047619047616E-2,4.5454545454545456E-2,4.3478260869565216E-2,null,null,null,4.5454545454545456E-2,0,null,null,5.2631578947368418E-2,4.5454545454545456E-2,8.6956521739130432E-2,null,0,null,4.5454545454545456E-2,0,0,null,null,4.5454545454545456E-2,0.05,4.7619047619047616E-2,4.5454545454545456E-2,0,0,0,0,0,0,null,0,0,0,0,0,0.33333333333333331,0,0,0,0,4.3478260869565216E-2,0,0,0,null,null,null,0,null,0,0,0,8.6956521739130432E-2,null,null,0,0,null,null,null,null,null,null,null,0,null,null,null,null,0,0,0,0,0,0,null,0,0,8.334333336536931E-2,0]
[1803,"Lojas Próprias N-NE-CO - Norte","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",0,0.375,0.125,0,null,null,0,0,0,null,null,null,0,0,null,null,0,0,0,null,null,null,0.125,0.125,null,null,0.125,0.125,0.125,null,0,null,0,0,0,null,null,0.375,0.25,0.25,0,0.125,0.125,0.5,0,0,0,null,0,0.125,0.125,0.125,0.125,"",0.25,"","","",0.25,0.125,0,0,null,null,null,0.125,null,0,0.25,0.125,0.125,null,null,0.125,0.125,null,null,null,null,null,null,null,"",null,null,null,null,"",0,0,0,0,"",null,"","",8.3374563445473115E-2]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",5.0420168067226892E-2,0.12295081967213115,6.5040650406504072E-2,8.1967213114754103E-3,null,null,0.10091743119266056,5.8333333333333334E-2,3.3613445378151259E-2,null,null,null,2.4390243902439025E-2,1.6528925619834711E-2,null,null,7.407407407407407E-2,1.7543859649122806E-2,3.4482758620689655E-2,null,null,null,4.2372881355932202E-2,3.3613445378151259E-2,null,null,8.4112149532710276E-2,4.2016806722689079E-2,6.0869565217391307E-2,null,6.5573770491803282E-2,null,0.1271186440677966,4.3478260869565216E-2,2.5000000000000001E-2,null,null,0.34745762711864409,0.18487394957983194,0.15966386554621848,8.4112149532710276E-2,6.25E-2,5.4545454545454543E-2,9.6774193548387094E-2,4.2372881355932202E-2,5.737704918032787E-2,5.9322033898305086E-2,null,3.3613445378151259E-2,2.4793388429752067E-2,5.7851239669421489E-2,7.43801652892562E-2,4.065040650406504E-2,"",0.11666666666666667,"","","",8.1300813008130079E-2,4.065040650406504E-2,3.2520325203252036E-2,3.2520325203252036E-2,null,null,null,0.1111111111111111,null,1.6528925619834711E-2,8.3333333333333329E-2,5.8333333333333334E-2,9.9173553719008267E-2,null,null,0.17886178861788618,0.17886178861788618,null,null,null,null,null,null,null,"",null,null,null,null,"",4.3103448275862072E-2,8.130081300813009E-3,8.130081300813009E-3,8.130081300813009E-3,"",null,"","",7.2522073936564777E-2]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",4.4776119402985072E-2,0.13432835820895522,4.4776119402985072E-2,4.4117647058823532E-2,null,null,3.3333333333333333E-2,4.5454545454545456E-2,5.8823529411764705E-2,null,null,null,3.0303030303030304E-2,1.5625E-2,null,null,3.4482758620689655E-2,4.4776119402985072E-2,3.0303030303030304E-2,null,null,null,4.4117647058823532E-2,5.8823529411764705E-2,null,null,5.1724137931034482E-2,1.5151515151515152E-2,5.9701492537313432E-2,null,7.3529411764705885E-2,null,0.16417910447761194,4.4776119402985072E-2,2.9411764705882353E-2,null,null,0.21212121212121213,0.13235294117647059,0.1044776119402985,3.0769230769230771E-2,4.5454545454545456E-2,3.2258064516129031E-2,0,1.5151515151515152E-2,0.11940298507462686,3.0303030303030304E-2,null,7.4626865671641784E-2,5.8823529411764705E-2,0.11940298507462686,8.8235294117647065E-2,7.3529411764705885E-2,"",7.575757575757576E-2,"","","",0.1044776119402985,0.10294117647058823,1.4705882352941176E-2,1.4705882352941176E-2,null,null,null,4.0816326530612242E-2,null,0,0,2.9850746268656716E-2,7.575757575757576E-2,null,null,0.16176470588235295,0.16176470588235295,null,null,null,null,null,null,null,"",null,null,null,null,"",1.5384615384615385E-2,1.4705882352941176E-2,2.9411764705882353E-2,2.9411764705882353E-2,"",null,"","",6.6494502920251081E-2]
[1806,"Lojas Próprias S-SE - Sul","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",3.4090909090909088E-2,0.16939890710382513,3.2786885245901641E-2,4.3715846994535519E-2,null,null,8.3333333333333329E-2,2.7322404371584699E-2,3.825136612021858E-2,null,null,null,3.8674033149171269E-2,4.4198895027624308E-2,null,null,6.6666666666666666E-2,3.3519553072625698E-2,5.6179775280898875E-2,null,null,null,6.9364161849710976E-2,6.0773480662983423E-2,null,null,6.741573033707865E-2,4.4692737430167599E-2,5.5555555555555552E-2,null,7.2222222222222215E-2,null,0.2696629213483146,8.98876404494382E-2,5.5865921787709494E-2,null,null,0.29545454545454547,0.17415730337078653,0.15428571428571428,0.11627906976744186,8.0459770114942528E-2,8.0459770114942528E-2,0.13953488372093023,7.3033707865168537E-2,2.185792349726776E-2,6.6666666666666666E-2,null,3.2608695652173912E-2,3.825136612021858E-2,3.8674033149171269E-2,5.5248618784530384E-2,5.4945054945054944E-2,"",0.14606741573033707,"","","",0.11475409836065574,9.7826086956521743E-2,2.7472527472527472E-2,2.7472527472527472E-2,null,null,null,0.13740458015267176,null,3.2786885245901641E-2,7.8212290502793297E-2,0.10227272727272728,0.12290502793296089,null,null,0.20765027322404372,0.20765027322404372,null,null,null,null,null,null,null,"",null,null,null,null,"",1.7341040462427744E-2,1.6574585635359115E-2,1.6393442622950821E-2,2.7322404371584699E-2,"",null,"","",8.3980647962660374E-2]
[1807,"Lojas Próprias S-SE - Sudoeste","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",2.3809523809523808E-2,0.10438413361169102,3.3126293995859216E-2,4.6025104602510462E-2,null,null,6.768558951965066E-2,3.8054968287526428E-2,3.1578947368421054E-2,null,null,null,3.5639412997903561E-2,3.6170212765957444E-2,null,null,6.798245614035088E-2,3.8216560509554139E-2,3.6247334754797439E-2,null,null,null,5.7203389830508475E-2,5.9071729957805907E-2,null,null,7.2210065645514229E-2,3.8297872340425532E-2,3.5940803382663845E-2,null,4.781704781704782E-2,null,0.15126050420168066,5.9322033898305086E-2,4.4117647058823532E-2,null,null,0.30866807610993657,0.14225053078556263,0.10191082802547771,7.8602620087336247E-2,6.9565217391304349E-2,6.3180827886710242E-2,0.104,3.6016949152542374E-2,4.8218029350104823E-2,5.0955414012738856E-2,null,3.5714285714285712E-2,2.9227557411273485E-2,4.3841336116910233E-2,4.3841336116910233E-2,5.2410901467505239E-2,"",8.8607594936708861E-2,"","","",6.7368421052631577E-2,5.2083333333333336E-2,2.5000000000000001E-2,2.5000000000000001E-2,null,null,null,6.8681318681318687E-2,null,1.8749999999999999E-2,5.1724137931034482E-2,4.9783549783549784E-2,6.652360515021459E-2,null,null,0.12943632567849686,0.12943632567849686,null,null,null,null,null,null,null,"",null,null,null,null,"",1.9565217391304349E-2,1.8711018711018712E-2,1.8633540372670808E-2,1.2526096033402923E-2,"",null,"","",6.8890643884141303E-2]
[1808,"Área - Comercial","2019-10-25","","","","","","",null,null,null,"",0.15909090909090909,"","",8.3333333333333329E-2,null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","",6.8527918781725886E-2,3.5294117647058823E-2,"",1.2048192771084338E-2,6.1946902654867256E-2,4.7708725674827368E-2,"","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",6.6850014279115147E-2]
[1809,"Área - CRM","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,0.25708762886597936,"",0.10342598577892695,"","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",0.18025680732245314]
[1810,"Área - Expansão Franquia","2019-10-25",4.3478260869565216E-2,4.6511627906976744E-2,2.1739130434782608E-2,9.0909090909090912E-2,0.12195121951219512,0.19047619047619047,null,null,null,"",null,7.8947368421052627E-2,null,"",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",8.4858984075693381E-2]
[1811,"Área - Franquias","2019-10-25","","","","","","",null,null,null,0.125,"","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,6.9348127600554789E-3,1.7082785808147174E-2,1.1964735516372796E-2,1.1919698870765371E-2,1.509433962264151E-2,2.3809523809523808E-2,null,7.8947368421052627E-2,8.9743589743589744E-2,4.2277428283572061E-2,6.4166827324722064E-2]
[1812,"Área - Marketing","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"",8.8888888888888892E-2,"","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","",3.8071065989847719E-2,"",null,3.2442748091603052E-2,2.911392405063291E-2,3.7950664136622389E-2,4.1745730550284632E-2,3.5916824196597356E-2,0.13414634146341464,"","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",5.4784523420986449E-2]
[1813,"Área - Produtos","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",3.1963470319634701E-2,0.10732323232323232,3.391959798994975E-2,2.9003783102143757E-2,null,null,5.8009228740936059E-2,3.8754764930114358E-2,3.9365079365079367E-2,null,null,null,2.4699176694110196E-2,2.4358974358974359E-2,null,null,4.5816733067729085E-2,3.4838709677419352E-2,4.3059125964010285E-2,null,null,null,5.4874112330535831E-2,4.0332906530089627E-2,null,null,5.596269153897402E-2,3.4793814432989692E-2,4.4259140474663249E-2,null,4.5483259633607075E-2,null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",4.3712100081899623E-2]
[1814,"Área - SAF","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"",4.9677419354838707E-2,5.7031756318859365E-2,8.1237911025145063E-2,null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",6.2649028899614378E-2]
[1815,"Área - T&D","2019-10-25","","","","","","",null,null,null,"","","","","",null,9.3023255813953487E-2,null,6.25E-2,"","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","",1.9533711405166982E-2,1.9533711405166982E-2,null,null,null,6.0926076360682375E-2,null,1.3257575757575758E-2,"","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",4.4795721790424264E-2]
[1816,"Área - TI","2019-10-25","","","","","","",null,null,null,"","","",0,"",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,0.16741500962155229,6.5679330328396651E-2,3.7651563497128268E-2,null,null,"",null,"",7.1947194719471946E-2,5.9633027522935783E-2,4.8812664907651716E-2,7.7071290944123308E-2,4.072398190045249E-2,"",5.0836550836550837E-2,null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",6.1977061427826316E-2]
[1829,"Área - Financeiro","2019-10-25"]
[1830,"Área - Mesa","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.13756281407035176,0.13756281407035176,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.13756281407035176]
[1831,"Área - Comissionamento","2019-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.2631578947368418E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,5.2631578947368418E-2]
[1817,"Todos - Menos de 1 ano","2019-10-25",0,0,0,0.2,0,0,null,null,null,0.42857142857142855,0.33333333333333331,0,0,0,null,0.33333333333333331,null,0.2857142857142857,0.16666666666666666,3.5714285714285712E-2,0.10344827586206896,3.4482758620689655E-2,0,null,null,0,0,3.5714285714285712E-2,null,null,null,0,0,null,null,0,3.7037037037037035E-2,3.5714285714285712E-2,null,null,null,3.5714285714285712E-2,3.4482758620689655E-2,null,null,0,3.5714285714285712E-2,3.5714285714285712E-2,null,0.10344827586206896,null,0.14814814814814814,3.5714285714285712E-2,0.10714285714285714,null,null,0.17857142857142858,7.407407407407407E-2,3.8461538461538464E-2,7.1428571428571425E-2,3.5714285714285712E-2,3.7037037037037035E-2,0,7.1428571428571425E-2,0,0,null,7.1428571428571425E-2,0,0,0,3.4482758620689655E-2,0,3.5714285714285712E-2,0.14285714285714285,0,0,6.8965517241379309E-2,3.4482758620689655E-2,3.4482758620689655E-2,3.4482758620689655E-2,null,null,null,0.05,null,0,3.5714285714285712E-2,7.1428571428571425E-2,7.1428571428571425E-2,null,null,3.4482758620689655E-2,3.4482758620689655E-2,null,null,null,null,null,null,null,0,null,null,null,null,0,0,0,0,0,0,null,0.16666666666666666,0.14285714285714285,5.6772602736715541E-2,0.10937660216196653]
[1818,"Todos - De 1 a 3 anos","2019-10-25",6.6666666666666666E-2,0.13333333333333333,6.6666666666666666E-2,7.1428571428571425E-2,7.1428571428571425E-2,0.23076923076923078,null,null,null,0.13333333333333333,0.26666666666666666,0.16666666666666666,0,0.13333333333333333,null,0,null,6.6666666666666666E-2,0.14285714285714285,4.6153846153846156E-2,0.10526315789473684,3.0303030303030304E-2,2.9411764705882353E-2,null,null,6.0606060606060608E-2,2.2388059701492536E-2,3.7037037037037035E-2,null,null,null,7.4074074074074077E-3,1.5037593984962405E-2,null,null,3.0769230769230771E-2,3.8167938931297711E-2,3.7593984962406013E-2,null,null,null,8.3333333333333329E-2,2.2727272727272728E-2,null,null,6.0606060606060608E-2,3.0303030303030304E-2,2.9411764705882353E-2,null,3.0303030303030304E-2,null,0.19548872180451127,5.2631578947368418E-2,4.5112781954887216E-2,null,null,0.22137404580152673,6.1538461538461542E-2,0.12686567164179105,0.10077519379844961,7.5187969924812026E-2,4.6153846153846156E-2,0.11475409836065574,3.007518796992481E-2,2.9411764705882353E-2,5.2238805970149252E-2,null,3.7313432835820892E-2,5.9701492537313432E-2,3.7313432835820892E-2,2.9629629629629631E-2,1.4814814814814815E-2,0.14814814814814814,2.9197080291970802E-2,0,0,0,2.9629629629629631E-2,2.9629629629629631E-2,0,0,null,null,null,6.1855670103092786E-2,null,7.4074074074074077E-3,6.7164179104477612E-2,7.6335877862595422E-2,9.8484848484848481E-2,null,null,0.1417910447761194,0.1417910447761194,null,null,null,null,null,null,null,3.7037037037037035E-2,null,null,null,null,0,7.575757575757576E-3,0,0,1.4705882352941176E-2,6.8965517241379309E-2,null,0.1111111111111111,0.14285714285714285,6.896637950627317E-2,0.110242164415083]
[1819,"Todos - De 3 anos ou mais de help","2019-10-25",3.8461538461538464E-2,0,0,0.08,0.17391304347826086,0.21739130434782608,null,null,null,3.8461538461538464E-2,4.3478260869565216E-2,0.05,0,7.6923076923076927E-2,null,8.6956521739130432E-2,null,0,0.04,2.9465930018416207E-2,7.9928952042628773E-2,2.6455026455026454E-2,1.4209591474245116E-2,null,null,3.8532110091743121E-2,4.4483985765124558E-2,4.6511627906976744E-2,null,null,null,1.607142857142857E-2,1.4414414414414415E-2,null,null,2.2222222222222223E-2,3.4358047016274866E-2,5.0179211469534052E-2,null,null,null,4.5454545454545456E-2,1.9963702359346643E-2,null,null,3.3582089552238806E-2,2.9090909090909091E-2,4.5289855072463768E-2,null,2.8419182948490232E-2,null,0.1539855072463768,7.6086956521739135E-2,2.5225225225225224E-2,null,null,0.19746376811594202,0.10968921389396709,7.1297989031078604E-2,4.9270072992700732E-2,4.2201834862385323E-2,2.7472527472527472E-2,4.5248868778280542E-2,3.860294117647059E-2,2.5225225225225224E-2,4.9180327868852458E-2,null,2.1543985637342909E-2,1.6100178890876567E-2,1.9503546099290781E-2,2.6785714285714284E-2,1.415929203539823E-2,0.14285714285714285,2.4778761061946902E-2,4.0816326530612242E-2,2.0408163265306121E-2,2.0408163265306121E-2,3.5587188612099648E-2,2.6501766784452298E-2,1.4234875444839857E-2,1.4234875444839857E-2,null,null,null,2.5423728813559324E-2,null,5.3571428571428572E-3,3.0852994555353903E-2,4.5372050816696916E-2,7.2595281306715068E-2,null,null,0.11443661971830986,0.11443661971830986,null,null,null,null,null,null,null,6.8181818181818177E-2,null,null,null,null,8.9285714285714281E-3,1.2987012987012988E-2,8.8809946714031966E-3,7.0796460176991149E-3,1.415929203539823E-2,0,null,4.6511627906976744E-2,4.6511627906976744E-2,5.7799177733596552E-2,3.2919624175733748E-2]
[1820,"Franqueados + Gestores - Até 1 ano","2019-10-25",0,0,0,0.2,0,0,null,null,null,0.42857142857142855,0.33333333333333331,0,0,0,null,0.33333333333333331,null,0.2857142857142857,0.16666666666666666,0.14285714285714285,0.14285714285714285,0.14285714285714285,0,null,null,0,0,0.16666666666666666,null,null,null,0,0,null,null,0,0.2,0.16666666666666666,null,null,null,0.14285714285714285,0,null,null,0,0,0.16666666666666666,null,0.2857142857142857,null,0.2857142857142857,0.14285714285714285,0.2857142857142857,null,null,0.2857142857142857,0.14285714285714285,0.16666666666666666,0.14285714285714285,0,0.14285714285714285,0,0.2857142857142857,0,0,null,0,0,0,0,0.14285714285714285,0,0,0.14285714285714285,0,0,0.14285714285714285,0,0,0,null,null,null,0,null,0,0,0,0,null,null,0,0,null,null,null,null,null,null,null,0,null,null,null,null,0,0,0,0,0,0,null,0.16666666666666666,0.14285714285714285,8.9889954549395565E-2,0.10937660216196653]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2019-10-25",6.6666666666666666E-2,0.13333333333333333,6.6666666666666666E-2,7.1428571428571425E-2,7.1428571428571425E-2,0.23076923076923078,null,null,null,0.13333333333333333,0.26666666666666666,0.16666666666666666,0,0.13333333333333333,null,0,null,6.6666666666666666E-2,0.14285714285714285,3.5714285714285712E-2,3.5714285714285712E-2,0,0,null,null,0.1111111111111111,0,0,null,null,null,0,0,null,null,3.8461538461538464E-2,0,0,null,null,null,7.1428571428571425E-2,0,null,null,0.10714285714285714,0,0,null,0,null,0.10714285714285714,0,0,null,null,0.25,3.5714285714285712E-2,0.10714285714285714,3.7037037037037035E-2,3.5714285714285712E-2,3.5714285714285712E-2,0.14814814814814814,0,0,3.5714285714285712E-2,null,3.7037037037037035E-2,3.7037037037037035E-2,7.1428571428571425E-2,0,0,0.14814814814814814,0,0,0,0,0,0,0,0,null,null,null,5.5555555555555552E-2,null,0,3.5714285714285712E-2,7.6923076923076927E-2,7.1428571428571425E-2,null,null,3.8461538461538464E-2,3.8461538461538464E-2,null,null,null,null,null,null,null,3.7037037037037035E-2,null,null,null,null,0,0,0,0,3.4482758620689655E-2,6.8965517241379309E-2,null,0.1111111111111111,0.14285714285714285,5.3767625117813689E-2,0.110242164415083]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2019-10-25",3.8461538461538464E-2,0,0,0.08,0.17391304347826086,0.21739130434782608,null,null,null,3.8461538461538464E-2,4.3478260869565216E-2,0.05,0,7.6923076923076927E-2,null,8.6956521739130432E-2,null,0,0.04,2.1739130434782608E-2,4.0816326530612242E-2,0,0,null,null,0.10204081632653061,0,0,null,null,null,0,0,null,null,6.1224489795918366E-2,0,0,null,null,null,0.02,0,null,null,4.0816326530612242E-2,0,0,null,4.0816326530612242E-2,null,0.14000000000000001,0.08,2.0408163265306121E-2,null,null,0.18,0.12244897959183673,8.1632653061224483E-2,0,0,2.0408163265306121E-2,4.2553191489361701E-2,4.1666666666666664E-2,0.04,0,null,0,0,0,0,0,0.14285714285714285,0.02,4.0816326530612242E-2,2.0408163265306121E-2,2.0408163265306121E-2,0.02,0.02,0,0,null,null,null,4.878048780487805E-2,null,2.0833333333333332E-2,4.1666666666666664E-2,6.3829787234042548E-2,6.3829787234042548E-2,null,null,0.04,0.04,null,null,null,null,null,null,null,6.8181818181818177E-2,null,null,null,null,0,2.1739130434782608E-2,0,0,0,0,null,4.6511627906976744E-2,4.6511627906976744E-2,4.663186254126734E-2,3.2919624175733748E-2]
[1823,"Supervisores de Franquias - Até 1 ano","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",0,0.1111111111111111,0,0,null,null,0,0,0,null,null,null,0,0,null,null,0,0,0,null,null,null,0,0.1111111111111111,null,null,0,0,0,null,0,null,0,0,0,null,null,0.22222222222222221,0.1111111111111111,0,0,0,0,0,0,0,0,null,0,0,0,0,0,"",0,"","","",0,0,0,0,null,null,null,0,null,0,0.1111111111111111,0.1111111111111111,0.1111111111111111,null,null,0,0,null,null,null,null,null,null,null,"",null,null,null,null,0,0,0,0,0,"",null,"","",2.6448498430074099E-2]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",2.8571428571428571E-2,0.1111111111111111,2.8571428571428571E-2,5.4054054054054057E-2,null,null,5.4054054054054057E-2,2.7027027027027029E-2,2.7027027027027029E-2,null,null,null,0,2.7027027027027029E-2,null,null,0,2.8571428571428571E-2,2.7027027027027029E-2,null,null,null,8.1081081081081086E-2,2.7027027027027029E-2,null,null,0,5.7142857142857141E-2,0,null,2.7777777777777776E-2,null,0.17647058823529413,5.7142857142857141E-2,2.8571428571428571E-2,null,null,0.24242424242424243,3.0303030303030304E-2,8.5714285714285715E-2,0.14705882352941177,2.8571428571428571E-2,3.0303030303030304E-2,8.8235294117647065E-2,5.7142857142857141E-2,0,5.7142857142857141E-2,null,2.7027027027027029E-2,2.7027027027027029E-2,2.7027027027027029E-2,2.7027027027027029E-2,0,"",2.7027027027027029E-2,"","","",2.7777777777777776E-2,5.4054054054054057E-2,0,0,null,null,null,3.7037037037037035E-2,null,2.7027027027027029E-2,5.4054054054054057E-2,8.1081081081081086E-2,8.1081081081081086E-2,null,null,8.1081081081081086E-2,8.1081081081081086E-2,null,null,null,null,null,null,null,"",null,null,null,null,0,0,0,0,2.7027027027027029E-2,"",null,"","",5.1380989616365592E-2]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",2.7777777777777776E-2,8.6956521739130432E-2,2.1621621621621623E-2,1.6129032258064516E-2,null,null,2.2857142857142857E-2,1.6129032258064516E-2,2.7027027027027029E-2,null,null,null,5.4644808743169399E-3,1.6574585635359115E-2,null,null,1.7441860465116279E-2,1.0869565217391304E-2,2.1739130434782608E-2,null,null,null,0.05,1.6666666666666666E-2,null,null,2.3121387283236993E-2,1.11731843575419E-2,3.8674033149171269E-2,null,2.1621621621621623E-2,null,0.1751412429378531,5.1724137931034482E-2,2.8248587570621469E-2,null,null,0.23295454545454544,0.10285714285714286,5.1428571428571428E-2,3.4285714285714287E-2,3.4482758620689655E-2,1.7142857142857144E-2,4.5977011494252873E-2,4.046242774566474E-2,1.098901098901099E-2,4.5977011494252873E-2,null,1.6483516483516484E-2,5.4945054945054949E-3,5.434782608695652E-3,1.1049723756906077E-2,0,"",2.7322404371584699E-2,"","","",2.7027027027027029E-2,2.1621621621621623E-2,1.092896174863388E-2,1.092896174863388E-2,null,null,null,2.5806451612903226E-2,null,0,2.185792349726776E-2,1.6216216216216217E-2,5.9459459459459463E-2,null,null,8.6021505376344093E-2,8.6021505376344093E-2,null,null,null,null,null,null,null,"",null,null,null,null,1.098901098901099E-2,1.1363636363636364E-2,1.0869565217391304E-2,1.0869565217391304E-2,5.434782608695652E-3,"",null,"","",4.0138139986806369E-2]
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[1827,"Consultores de Franquias - 1 a 3 anos","2019-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",5.9701492537313432E-2,0.13043478260869565,4.2857142857142858E-2,2.8169014084507043E-2,null,null,4.4117647058823532E-2,2.8985507246376812E-2,5.7142857142857141E-2,null,null,null,1.4084507042253521E-2,1.4705882352941176E-2,null,null,4.4776119402985072E-2,5.8823529411764705E-2,5.8823529411764705E-2,null,null,null,8.9552238805970144E-2,2.8985507246376812E-2,null,null,7.2463768115942032E-2,2.8985507246376812E-2,5.6338028169014086E-2,null,4.3478260869565216E-2,null,0.23943661971830985,7.1428571428571425E-2,7.1428571428571425E-2,null,null,0.2,8.6956521739130432E-2,0.15492957746478872,0.10294117647058823,0.11428571428571428,5.7971014492753624E-2,"",2.8169014084507043E-2,5.6338028169014086E-2,5.6338028169014086E-2,null,4.2857142857142858E-2,8.5714285714285715E-2,2.8985507246376812E-2,4.2253521126760563E-2,2.8571428571428571E-2,"",4.2253521126760563E-2,"","","",4.2253521126760563E-2,2.8571428571428571E-2,0,0,null,null,null,7.6923076923076927E-2,null,0,8.6956521739130432E-2,7.3529411764705885E-2,0.11940298507462686,null,null,0.21126760563380281,0.21126760563380281,null,null,null,null,null,null,null,"",null,null,null,null,0,1.4925373134328358E-2,0,0,0,"",null,"","",6.7839993975221419E-2]
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[1777,"Lojas próprias - Supervisores","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",0,3.4482758620689655E-2,6.6666666666666666E-2,0.10344827586206896,null,null,0.10344827586206896,6.8965517241379309E-2,6.8965517241379309E-2,null,null,null,0,0.13333333333333333,null,null,0.10344827586206896,6.6666666666666666E-2,7.1428571428571425E-2,null,null,null,0,0.17241379310344829,null,null,0.23076923076923078,0,6.8965517241379309E-2,null,6.8965517241379309E-2,null,0,3.3333333333333333E-2,6.6666666666666666E-2,null,null,0.3,0.16666666666666666,6.8965517241379309E-2,3.3333333333333333E-2,3.3333333333333333E-2,0,3.5714285714285712E-2,3.3333333333333333E-2,3.8461538461538464E-2,3.3333333333333333E-2,null,3.5714285714285712E-2,3.5714285714285712E-2,3.5714285714285712E-2,3.5714285714285712E-2,3.5714285714285712E-2,"",0,"","","",3.4482758620689655E-2,0,0,0,null,null,null,"",null,3.4482758620689655E-2,0,6.8965517241379309E-2,6.8965517241379309E-2,null,null,0.17241379310344829,0.17241379310344829,null,null,null,null,null,null,null,"",null,null,null,null,"",0,0,0,0,"",null,"","",5.3509587061447692E-2]
[1778,"Lojas próprias - Consultores","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",4.1666666666666664E-2,0.12244897959183673,4.0816326530612242E-2,2.0833333333333332E-2,null,null,6.1224489795918366E-2,6.1224489795918366E-2,4.2553191489361701E-2,null,null,null,0,0,null,null,4.0816326530612242E-2,6.1224489795918366E-2,2.0833333333333332E-2,null,null,null,4.1666666666666664E-2,4.2553191489361701E-2,null,null,6.25E-2,4.0816326530612242E-2,2.0408163265306121E-2,null,6.25E-2,null,6.1224489795918366E-2,4.1666666666666664E-2,4.1666666666666664E-2,null,null,0.25,0.16666666666666666,6.25E-2,4.0816326530612242E-2,8.1632653061224483E-2,8.1632653061224483E-2,0.125,8.1632653061224483E-2,6.1224489795918366E-2,4.2553191489361701E-2,null,8.1632653061224483E-2,0.10416666666666667,2.0408163265306121E-2,6.25E-2,2.0408163265306121E-2,"",0.125,"","","",8.1632653061224483E-2,6.1224489795918366E-2,2.0408163265306121E-2,2.0408163265306121E-2,null,null,null,"",null,2.0408163265306121E-2,4.2553191489361701E-2,4.1666666666666664E-2,6.5217391304347824E-2,null,null,0.22916666666666666,0.22916666666666666,null,null,null,null,null,null,null,"",null,null,null,null,"",0,0,0,2.0408163265306121E-2,"",null,"","",6.2422523258592336E-2]
[1779,"Regional Franquia N-NE","2018-10-25",0.1111111111111111,8.3333333333333329E-2,0.1,0.16666666666666666,0.25,0,null,null,null,0,0,0,0,0,null,0,null,0,9.0909090909090912E-2,2.1367521367521368E-2,8.7866108786610872E-2,4.9586776859504134E-2,2.0920502092050208E-2,null,null,3.9130434782608699E-2,4.1493775933609957E-2,3.4042553191489362E-2,null,null,null,1.6666666666666666E-2,8.4388185654008432E-3,null,null,3.0434782608695653E-2,3.7656903765690378E-2,3.8626609442060089E-2,null,null,null,5.0847457627118647E-2,1.276595744680851E-2,null,null,2.564102564102564E-2,4.1666666666666664E-2,4.2553191489361701E-2,null,2.100840336134454E-2,null,0.11872146118721461,6.7567567567567571E-2,1.8264840182648401E-2,null,null,0.22171945701357465,7.3732718894009217E-2,8.294930875576037E-2,5.2132701421800945E-2,2.403846153846154E-2,1.4285714285714285E-2,5.7692307692307696E-2,1.3824884792626729E-2,4.0358744394618833E-2,2.2727272727272728E-2,null,3.6529680365296802E-2,4.4642857142857144E-2,1.3452914798206279E-2,1.3333333333333334E-2,2.2222222222222223E-2,0.16666666666666666,3.017241379310345E-2,4.1666666666666664E-2,0,4.3478260869565216E-2,3.9301310043668124E-2,4.3668122270742356E-2,4.4052863436123352E-3,4.4052863436123352E-3,null,null,null,"",null,1.3452914798206279E-2,3.9473684210526314E-2,4.4642857142857144E-2,4.8458149779735685E-2,null,null,9.1703056768558958E-2,9.1703056768558958E-2,null,null,null,null,null,null,null,0,null,null,null,null,9.0090090090090089E-3,4.5871559633027525E-3,4.464285714285714E-3,9.0090090090090089E-3,1.3274336283185841E-2,0,null,0,0.05,4.7872755250426814E-2,1.6268783751050359E-2]
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[1799,"Franquias N-NE - Nordeste","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1800,"Franquias S-SE-CO - Sul","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
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[1802,"Franquias S-SE-CO - Centro-Oeste","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1803,"Lojas Próprias N-NE-CO - Norte","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1806,"Lojas Próprias S-SE - Sul","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1807,"Lojas Próprias S-SE - Sudoeste","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1808,"Área - Comercial","2018-10-25","","","","","","",null,null,null,"",2.4390243902439025E-2,"","",4.6511627906976744E-2,null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","",4.2471042471042469E-2,3.8461538461538464E-2,"",3.8461538461538464E-2,4.0103492884864166E-2,3.2299741602067181E-2,"","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",3.7528460812923783E-2]
[1809,"Área - CRM","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,0.20899470899470898,"",9.3333333333333338E-2,"","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",0.15116402116402117]
[1810,"Área - Expansão Franquia","2018-10-25",0.13513513513513514,0.12195121951219512,2.5000000000000001E-2,0.20454545454545456,0.15909090909090909,0,null,null,null,"",null,5.128205128205128E-2,null,"",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",9.9572109937963602E-2]
[1811,"Área - Franquias","2018-10-25","","","","","","",null,null,null,0.11627906976744186,"","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,8.8495575221238937E-3,5.3981106612685558E-3,3.9164490861618795E-3,7.8226857887874843E-3,1.0403120936280884E-2,3.9E-2,null,4.2999999999999997E-2,8.7999999999999995E-2,3.5852110418007163E-2,5.6666666666666664E-2]
[1812,"Área - Marketing","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"",9.3023255813953487E-2,"","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","",3.825857519788918E-2,3.4574468085106384E-2,null,4.2105263157894736E-2,4.6997389033942558E-2,1.9633507853403141E-2,1.5584415584415584E-2,1.2987012987012988E-2,0.14102564102564102,"","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",4.9354392082139896E-2]
[1813,"Área - Produtos","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","",1.4193548387096775E-2,0.10025380710659898,4.2500000000000003E-2,2.3839397741530741E-2,null,null,3.7135278514588858E-2,4.6835443037974683E-2,4.5219638242894059E-2,null,null,null,1.3924050632911392E-2,1.5113350125944584E-2,null,null,2.6560424966799469E-2,4.060913705583756E-2,4.9803407601572737E-2,null,null,null,6.7774936061381075E-2,2.681992337164751E-2,null,null,3.580901856763926E-2,3.9540816326530615E-2,4.5278137128072445E-2,null,3.2786885245901641E-2,null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",3.9110955561940136E-2]
[1814,"Área - SAF","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"",5.3664921465968587E-2,6.6929133858267723E-2,8.1151832460732987E-2,null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",6.7248629261656437E-2]
[1815,"Área - T&D","2018-10-25","","","","","","",null,null,null,"","","","","",null,2.2727272727272728E-2,null,2.3255813953488372E-2,"","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","",1.950585175552666E-2,1.950585175552666E-2,null,null,null,"",null,1.7127799736495388E-2,"","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",2.0424517985661961E-2]
[1816,"Área - TI","2018-10-25","","","","","","",null,null,null,"","","",6.8181818181818177E-2,"",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,0.10657894736842105,6.1923583662714096E-2,2.7704485488126648E-2,null,null,"",null,"",4.3537414965986392E-2,3.6535859269282815E-2,3.2653061224489799E-2,8.2304526748971193E-2,3.7283621837549935E-2,"",3.4574468085106384E-2,null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"","",5.3127778683246654E-2]
[1829,"Área - Financeiro","2018-10-25"]
[1830,"Área - Mesa","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.16903225806451613,0.16903225806451613,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0.16903225806451613]
[1831,"Área - Comissionamento","2018-10-25",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,5.7142857142857141E-2,null,null,null,null,null,null,null,null,null,null,null,null,null,5.7142857142857141E-2]
[1817,"Todos - Menos de 1 ano","2018-10-25",0.2,9.0909090909090912E-2,0,0,0,0,null,null,null,0.45454545454545453,0,0.1,9.0909090909090912E-2,9.0909090909090912E-2,null,9.0909090909090912E-2,null,9.0909090909090912E-2,9.0909090909090912E-2,0,0.12820512820512819,5.2631578947368418E-2,0,null,null,5.2631578947368418E-2,2.5000000000000001E-2,2.7027027027027029E-2,null,null,null,2.6315789473684209E-2,0,null,null,5.2631578947368418E-2,0,2.7027027027027029E-2,null,null,null,0.1111111111111111,0,null,null,2.7027027027027029E-2,5.4054054054054057E-2,2.7777777777777776E-2,null,0,null,0.12820512820512819,2.564102564102564E-2,7.6923076923076927E-2,null,null,0.21052631578947367,0.10810810810810811,7.6923076923076927E-2,2.7027027027027029E-2,5.5555555555555552E-2,5.5555555555555552E-2,0.16666666666666666,7.8947368421052627E-2,5.128205128205128E-2,2.6315789473684209E-2,null,2.6315789473684209E-2,7.6923076923076927E-2,7.8947368421052627E-2,2.564102564102564E-2,0,0.14285714285714285,4.878048780487805E-2,7.1428571428571425E-2,0,7.1428571428571425E-2,4.878048780487805E-2,2.4390243902439025E-2,2.4390243902439025E-2,2.4390243902439025E-2,null,null,null,"",null,2.4390243902439025E-2,2.6315789473684209E-2,7.4999999999999997E-2,7.6923076923076927E-2,null,null,0.24390243902439024,0.24390243902439024,null,null,null,null,null,null,null,0,null,null,null,null,0,0,0,0,0,0.14285714285714285,null,7.6923076923076927E-2,0.15384615384615385,6.3828625633532352E-2,0.12223835674332785]
[1818,"Todos - De 1 a 3 anos","2018-10-25",0.1111111111111111,0.13333333333333333,3.4482758620689655E-2,0.27272727272727271,0.21212121212121213,0,null,null,null,0,3.3333333333333333E-2,3.4482758620689655E-2,6.0606060606060608E-2,3.125E-2,null,0,null,0,9.375E-2,1.3615733736762481E-2,9.9850968703427717E-2,4.0995607613469986E-2,2.2058823529411766E-2,null,null,3.1347962382445138E-2,4.6130952380952384E-2,4.5385779122541603E-2,null,null,null,1.483679525222552E-2,1.1834319526627219E-2,null,null,2.0408163265306121E-2,4.0298507462686567E-2,5.2307692307692305E-2,null,null,null,7.0254110612855011E-2,2.0926756352765322E-2,null,null,2.6438569206842923E-2,4.0358744394618833E-2,4.7040971168437029E-2,null,3.0973451327433628E-2,null,0.11353032659409021,6.6978193146417439E-2,2.1840873634945399E-2,null,null,0.20156250000000001,0.10204081632653061,9.7791798107255523E-2,4.5234248788368334E-2,3.2051282051282048E-2,2.903225806451613E-2,7.6175040518638576E-2,3.1545741324921134E-2,3.5714285714285712E-2,3.453689167974882E-2,null,4.0310077519379844E-2,4.1474654377880185E-2,1.5408320493066256E-2,1.0687022900763359E-2,1.2232415902140673E-2,0.140625,3.7936267071320182E-2,3.125E-2,1.5625E-2,3.125E-2,3.669724770642202E-2,3.2061068702290078E-2,0.02,0.02,null,null,null,"",null,1.5625E-2,5.8371735791090631E-2,6.8217054263565891E-2,8.3076923076923076E-2,null,null,0.15981735159817351,0.15981735159817351,null,null,null,null,null,null,null,6.8965517241379309E-2,null,null,null,null,9.3896713615023476E-3,6.379585326953748E-3,4.6224961479198771E-3,9.2307692307692316E-3,1.0752688172043012E-2,1.6129032258064516E-2,null,3.5714285714285712E-2,7.2727272727272724E-2,5.5983366982194707E-2,4.1731483438343667E-2]
[1819,"Todos - De 3 anos ou mais de help","2018-10-25",0.1111111111111111,0.13333333333333333,3.4482758620689655E-2,0.27272727272727271,0.21212121212121213,0,null,null,null,0,3.3333333333333333E-2,3.4482758620689655E-2,6.0606060606060608E-2,3.125E-2,null,0,null,0,9.375E-2,1.3615733736762481E-2,9.9850968703427717E-2,4.0995607613469986E-2,2.2058823529411766E-2,null,null,3.1347962382445138E-2,4.6130952380952384E-2,4.5385779122541603E-2,null,null,null,1.483679525222552E-2,1.1834319526627219E-2,null,null,2.0408163265306121E-2,4.0298507462686567E-2,5.2307692307692305E-2,null,null,null,7.0254110612855011E-2,2.0926756352765322E-2,null,null,2.6438569206842923E-2,4.0358744394618833E-2,4.7040971168437029E-2,null,3.0973451327433628E-2,null,0.11353032659409021,6.6978193146417439E-2,2.1840873634945399E-2,null,null,0.20156250000000001,0.10204081632653061,9.7791798107255523E-2,4.5234248788368334E-2,3.2051282051282048E-2,2.903225806451613E-2,7.6175040518638576E-2,3.1545741324921134E-2,3.5714285714285712E-2,3.453689167974882E-2,null,4.0310077519379844E-2,4.1474654377880185E-2,1.5408320493066256E-2,1.0687022900763359E-2,1.2232415902140673E-2,0.140625,3.7936267071320182E-2,3.125E-2,1.5625E-2,3.125E-2,3.669724770642202E-2,3.2061068702290078E-2,0.02,0.02,null,null,null,"",null,1.5625E-2,5.8371735791090631E-2,6.8217054263565891E-2,8.3076923076923076E-2,null,null,0.15981735159817351,0.15981735159817351,null,null,null,null,null,null,null,6.8965517241379309E-2,null,null,null,null,9.3896713615023476E-3,6.379585326953748E-3,4.6224961479198771E-3,9.2307692307692316E-3,1.0752688172043012E-2,1.6129032258064516E-2,null,3.5714285714285712E-2,7.2727272727272724E-2,5.5983366982194707E-2,4.1731483438343667E-2]
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[1821,"Franqueados + Gestores  - De 1 a 3 anos","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1823,"Supervisores de Franquias - Até 1 ano","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
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[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1826,"Consultores de Franquias - Até 1 ano","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1827,"Consultores de Franquias - 1 a 3 anos","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]
[1828,"Consultores de Franquias - 3 anos ou mais","2018-10-25","","","","","","",null,null,null,"","","","","",null,"",null,"","","","","","",null,null,"","","",null,null,null,"","",null,null,"","","",null,null,null,"","",null,null,"","","",null,"",null,"","","",null,null,"","","","","","","","","","",null,"","","","","","","","","","","","","","",null,null,null,"",null,"","","","",null,null,"","",null,null,null,null,null,null,null,"",null,null,null,null,"","","","","","",null,"",""]

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["-","-","-","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Insatisfeito","Muito insatisfeito","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Insatisfeito","Muito insatisfeito","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitivamente não","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitivamente não","Primes","Favoráveis","Vulneráveis","Insatisfeitos","Alto Risco","IFC"]
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[1771,"Franquias","2021-10-25",0.58924485125858095,0.322654462242562,6.6933638443935906E-2,1.2013729977116701E-2,9.1533180778032002E-3,null,null,null,null,null,0.45933014354066898,0.301435406698564,0.12918660287081299,5.7416267942583699E-2,5.2631578947368397E-2,0.492822966507177,0.28229665071770299,0.124401913875598,7.1770334928229595E-2,2.8708133971291801E-2,0.45933014354066898,0.36842105263157798,0.100478468899521,4.7846889952153103E-2,2.3923444976076499E-2,0.75598086124401898]
[1772,"Lojas próprias","2021-10-25",null,null,null,null,null,3.47003154574132E-2,1.5772870662460501E-2,0.32492113564668701,0.60252365930599305,2.2082018927444699E-2]
[1773,"Franquias - Franqueados","2021-10-25",0.29761904761904701,0.5,0.13095238095237999,5.95238095238095E-2,1.1904761904761901E-2,null,null,null,null,null,0.32142857142857101,0.30952380952380898,0.17857142857142799,0.107142857142857,8.3333333333333301E-2,0.30952380952380898,0.32142857142857101,0.202380952380952,0.13095238095237999,3.5714285714285698E-2,0.273809523809523,0.42857142857142799,0.17857142857142799,8.3333333333333301E-2,3.5714285714285698E-2,0.58333333333333304]
[1774,"Franquias - Gestores de Negócios","2021-10-25",0.56000000000000005,0.376,0.04,8.0000000000000002E-3,1.6E-2,null,null,null,null,null,0.55200000000000005,0.29599999999999999,9.6000000000000002E-2,2.4E-2,3.2000000000000001E-2,0.61599999999999999,0.25600000000000001,7.1999999999999995E-2,3.2000000000000001E-2,2.4E-2,0.58399999999999996,0.32800000000000001,4.8000000000000001E-2,2.4E-2,1.6E-2,0.871999999999999]
[1775,"Franquias - Supervisores","2021-10-25",0.61259079903147695,0.31961259079903098,6.0532687651331699E-2,4.84261501210653E-3,2.4213075060532602E-3]
[1776,"Franquias - Consultores","2021-10-25",0.60568383658969804,0.30461811722912902,6.7495559502664296E-2,1.1545293072824101E-2,1.0657193605683801E-2]
[1777,"Lojas próprias - Supervisores","2021-10-25",null,null,null,null,null,2.8846153846153799E-2,1.9230769230769201E-2,0.29807692307692302,0.63461538461538403,1.9230769230769201E-2]
[1778,"Lojas próprias - Consultores","2021-10-25",null,null,null,null,null,3.75586854460093E-2,1.4084507042253501E-2,0.338028169014084,0.58685446009389597,2.3474178403755801E-2]
[1779,"Regional Franquia N-NE","2021-10-25",0.70212765957446799,0.252045826513911,4.0916530278232402E-2,1.63666121112929E-3,3.27332242225859E-3,null,null,null,null,null,0.57142857142857095,0.31168831168831101,0.103896103896103,1.2987012987012899E-2,0,0.59740259740259705,0.27272727272727199,9.0909090909090898E-2,3.8961038961038898E-2,0,0.59740259740259705,0.32467532467532401,7.7922077922077906E-2,0,0,0.92207792207792205]
[1780,"Regional Própria S-SE","2021-10-25",null,null,null,null,null,4.1666666666666602E-2,9.2592592592592501E-3,0.328703703703703,0.59722222222222199,2.3148148148148098E-2]
[1781,"Regional Franquia S-SE-CO","2021-10-25",0.52858399296393999,0.36059806508355302,8.0914687774846006E-2,1.75901495162708E-2,1.2313104661389599E-2,null,null,null,null,null,0.39393939393939298,0.29545454545454503,0.14393939393939301,8.3333333333333301E-2,8.3333333333333301E-2,0.43181818181818099,0.28787878787878701,0.14393939393939301,9.0909090909090898E-2,4.54545454545454E-2,0.37878787878787801,0.39393939393939298,0.11363636363636299,7.5757575757575704E-2,3.7878787878787797E-2,0.65909090909090895]
[1782,"Regional Própria N-NE-CO","2021-10-25",null,null,null,null,null,1.9801980198019799E-2,2.9702970297029702E-2,0.316831683168316,0.61386138613861296,1.9801980198019799E-2]
[1798,"Franquias N-NE - Norte","2021-10-25",0.74311926605504497,0.22935779816513699,2.7522935779816501E-2,0,0,null,null,null,null,null,0.75,0.25,0,0,0,0.83333333333333304,0.16666666666666599,0,0,0,0.83333333333333304,0.16666666666666599,0,0,0,1]
[1799,"Franquias N-NE - Nordeste","2021-10-25",0.69322709163346596,0.25697211155378402,4.3824701195219098E-2,1.9920318725099601E-3,3.9840637450199202E-3,null,null,null,null,null,0.53846153846153799,0.32307692307692298,0.123076923076923,1.53846153846153E-2,0,0.55384615384615299,0.29230769230769199,0.107692307692307,4.6153846153846101E-2,0,0.55384615384615299,0.35384615384615298,9.2307692307692299E-2,0,0,0.90769230769230702]
[1800,"Franquias S-SE-CO - Sul","2021-10-25",0.54672897196261605,0.39252336448598102,3.73831775700934E-2,9.3457943925233603E-3,1.4018691588785E-2,null,null,null,null,null,0.5,0.33333333333333298,8.3333333333333301E-2,8.3333333333333301E-2,0,0.58333333333333304,0.25,8.3333333333333301E-2,8.3333333333333301E-2,0,0.33333333333333298,0.58333333333333304,0,8.3333333333333301E-2,0,0.83333333333333304]
[1801,"Franquias S-SE-CO - Sudoeste","2021-10-25",0.52380952380952295,0.34959349593495898,9.2915214866434295E-2,2.0905923344947699E-2,1.27758420441347E-2,null,null,null,null,null,0.36607142857142799,0.29464285714285698,0.151785714285714,8.9285714285714204E-2,9.8214285714285698E-2,0.39285714285714202,0.29464285714285698,0.160714285714285,9.8214285714285698E-2,5.3571428571428499E-2,0.35714285714285698,0.38392857142857101,0.13392857142857101,8.0357142857142794E-2,4.4642857142857102E-2,0.61607142857142805]
[1802,"Franquias S-SE-CO - Centro-Oeste","2021-10-25",0.532258064516129,0.40322580645161199,6.4516129032257993E-2,0,0,null,null,null,null,null,0.625,0.25,0.125,0,0,0.75,0.25,0,0,0,0.75,0.25,0,0,0,1]
[1803,"Lojas Próprias N-NE-CO - Norte","2021-10-25",null,null,null,null,null,0,0,0.22222222222222199,0.66666666666666596,0.11111111111111099]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2021-10-25",null,null,null,null,null,3.5714285714285698E-2,3.5714285714285698E-2,0.375,0.53571428571428503,1.7857142857142801E-2]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2021-10-25",null,null,null,null,null,0,2.77777777777777E-2,0.25,0.72222222222222199,0]
[1806,"Lojas Próprias S-SE - Sul","2021-10-25",null,null,null,null,null,0,2.3255813953488299E-2,0.32558139534883701,0.60465116279069697,4.6511627906976702E-2]
[1807,"Lojas Próprias S-SE - Sudoeste","2021-10-25",null,null,null,null,null,5.2023121387283197E-2,5.7803468208092396E-3,0.329479768786127,0.59537572254335203,1.7341040462427699E-2]
[1808,"Área - Comercial","2021-10-25"]
[1809,"Área - CRM","2021-10-25"]
[1810,"Área - Expansão Franquia","2021-10-25"]
[1811,"Área - Franquias","2021-10-25"]
[1812,"Área - Marketing","2021-10-25"]
[1813,"Área - Produtos","2021-10-25"]
[1814,"Área - SAF","2021-10-25"]
[1815,"Área - T&D","2021-10-25"]
[1816,"Área - TI","2021-10-25"]
[1829,"Área - Financeiro","2021-10-25"]
[1830,"Área - Mesa","2021-10-25"]
[1831,"Área - Comissionamento","2021-10-25"]
[1817,"Todos - Menos de 1 ano","2021-10-25",0.60752688172043001,0.30107526881720398,6.9892473118279494E-2,1.0752688172042999E-2,1.0752688172042999E-2]
[1818,"Todos - De 1 a 3 anos","2021-10-25",0.63815789473684204,0.30263157894736797,3.94736842105263E-2,1.9736842105263101E-2,0]
[1819,"Todos - De 3 anos ou mais de help","2021-10-25",0.48118123914302202,0.27041111754487501,0.11638679791546,0.119861030689056,1.21598147075854E-2]
[1820,"Franqueados + Gestores - Até 1 ano","2021-10-25",0.47826086956521702,0.34782608695652101,0.13043478260869501,4.3478260869565202E-2,0,null,null,null,null,null,0.56521739130434701,0.217391304347826,0.13043478260869501,4.3478260869565202E-2,4.3478260869565202E-2,0.52173913043478204,0.17391304347826,0.217391304347826,8.6956521739130405E-2,0,0.47826086956521702,0.34782608695652101,8.6956521739130405E-2,8.6956521739130405E-2,0,0.73913043478260798]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2021-10-25",0.375,0.41666666666666602,0.125,8.3333333333333301E-2,0,null,null,null,null,null,0.375,0.20833333333333301,0.20833333333333301,0.125,8.3333333333333301E-2,0.29166666666666602,0.41666666666666602,0.125,0.125,4.1666666666666602E-2,0.33333333333333298,0.375,0.16666666666666599,8.3333333333333301E-2,4.1666666666666602E-2,0.58333333333333304]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2021-10-25",0.46296296296296202,0.438271604938271,6.1728395061728301E-2,1.85185185185185E-2,1.85185185185185E-2,null,null,null,null,null,0.45679012345678999,0.32716049382716,0.117283950617283,4.9382716049382699E-2,4.9382716049382699E-2,0.51851851851851805,0.27777777777777701,0.11111111111111099,6.1728395061728301E-2,3.0864197530864099E-2,0.47530864197530798,0.37037037037037002,9.2592592592592504E-2,3.7037037037037E-2,2.4691358024691301E-2,0.78395061728394999]
[1823,"Supervisores de Franquias - Até 1 ano","2021-10-25",0.67500000000000004,0.27500000000000002,0.05,0,0]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2021-10-25",0.72499999999999998,0.27500000000000002,0,0,0]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2021-10-25",0.45766590389015999,0.25629290617848899,0.123569794050343,0.15560640732265399,6.8649885583523997E-3]
[1826,"Consultores de Franquias - Até 1 ano","2021-10-25",0.60975609756097504,0.30081300813008099,6.5040650406504003E-2,8.1300813008130003E-3,1.6260162601626001E-2]
[1827,"Consultores de Franquias - 1 a 3 anos","2021-10-25",0.67045454545454497,0.28409090909090901,3.4090909090908998E-2,1.13636363636363E-2,0]
[1828,"Consultores de Franquias - 3 anos ou mais","2021-10-25",0.49290780141843898,0.25177304964538999,0.12145390070921901,0.120567375886524,1.3297872340425501E-2]

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["-","-","-","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Insatisfeito","Muito insatisfeito","Muito satisfeito","Satisfeito","Nem satisfeito,\nnem insatisfeito","Insatisfeito","Muito insatisfeito","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitivamente não","Definitivamente sim","Provavelmente sim","Talvez sim,\ntalvez não","Provavelmente não","Definitivamente não","Primes","Favoráveis","Vulneráveis","Insatisfeitos","Alto Risco","IFC"]
[1770,"Geral","2020-10-25",0.63027057706980238,0.30728548300053887,4.8747604071682347E-2,1.0503935835643959E-2,3.1924000223309754E-3]
[1771,"Franquias","2020-10-25",0.54135338345864603,0.45112781954887199,0,0,7.5187969924812E-3,null,null,null,null,null,0.47368421052631499,0.41353383458646598,9.0225563909774403E-2,2.2556390977443601E-2,0,0.50375939849624063,0.44360902255639095,4.5112781954887216E-2,7.5187969924812026E-3,0,0.93984962406015038,0.42857142857142838,4.5112781954887195E-2,2.00501253132832E-2,5.0125313283208E-3,0.90476190476190399]
[1772,"Lojas próprias","2020-10-25",null,null,null,null,null,0.47947214076246297,0.41642228739002901,8.2111436950146596E-2,1.4662756598240401E-2,7.3313782991202298E-3]
[1773,"Franquias - Franqueados","2020-10-25",0.51249999999999996,0.47499999999999998,0,0,1.2500000000000001E-2,null,null,null,null,null,0.42499999999999999,0.4375,0.1125,2.5000000000000001E-2,0,0.46250000000000002,0.46250000000000002,6.25E-2,1.2500000000000001E-2,0,0.91250000000000009,0.45833333333333331,5.4166666666666669E-2,2.5000000000000005E-2,8.3333333333333332E-3,0.87916666666666665]
[1774,"Franquias - Gestores de Negócios","2020-10-25",0.58490566037735803,0.41509433962264097,0,0,0,null,null,null,null,null,0.54716981132075404,0.37735849056603699,5.6603773584905599E-2,1.8867924528301799E-2,0,0.56603773584905603,0.41509433962264097,1.8867924528301799E-2,0,0,0.98113207547169701,0.38364779874213761,3.1446540880503103E-2,1.25786163522012E-2,0,0.94339622641509324]
[1775,"Franquias - Supervisores","2020-10-25",0.74731182795698903,0.206989247311827,3.7634408602150497E-2,8.0645161290322492E-3,0]
[1776,"Franquias - Consultores","2020-10-25",0.69990029910269103,0.25224327018943099,3.6889332003988001E-2,9.9700897308075704E-3,9.97008973080757E-4]
[1777,"Lojas próprias - Supervisores","2020-10-25",null,null,null,null,null,0.42328042328042298,0.42857142857142799,0.105820105820105,2.6455026455026402E-2,1.5873015873015799E-2]
[1778,"Lojas próprias - Consultores","2020-10-25",null,null,null,null,null,0.50101419878296105,0.41176470588235198,7.3022312373225096E-2,1.0141987829614601E-2,4.05679513184584E-3]
[1779,"Regional Franquia N-NE","2020-10-25",0.6,0.4,0,0,0,null,null,null,null,null,0.57499999999999996,0.4,2.5000000000000001E-2,0,0,0.55000000000000004,0.45,0,0,0,1,0.40000000000000008,8.3333333333333332E-3,0,0,0.9916666666666667]
[1780,"Regional Própria S-SE","2020-10-25",null,null,null,null,null,0.475345167652859,0.41814595660749498,8.0867850098619298E-2,1.5779092702169598E-2,9.8619329388560106E-3]
[1781,"Regional Franquia S-SE-CO","2020-10-25",0.51612903225806395,0.473118279569892,0,0,1.0752688172042999E-2,null,null,null,null,null,0.43010752688171999,0.41935483870967699,0.118279569892473,3.2258064516128997E-2,0,0.4838709677419355,0.44086021505376344,6.4516129032258063E-2,1.0752688172043012E-2,0,0.91397849462365599,0.44086021505376299,6.0931899641576998E-2,2.8673835125447997E-2,7.1684587813619994E-3,0.86738351254480206]
[1782,"Regional Própria N-NE-CO","2020-10-25",null,null,null,null,null,0.49142857142857099,0.41142857142857098,8.5714285714285701E-2,1.1428571428571401E-2,0]
[1798,"Franquias N-NE - Norte","2020-10-25",0.8,0.2,0,0,0,null,null,null,null,null,0.8,0.2,0,0,0,0.8,0.2,0,0,0,1,0.20000000000000004,0,0,0,1.0000000000000002]
[1799,"Franquias N-NE - Nordeste","2020-10-25",0.57142857142857095,0.42857142857142799,0,0,0,null,null,null,null,null,0.54285714285714204,0.42857142857142799,2.8571428571428501E-2,0,0,0.51428571428571401,0.48571428571428499,0,0,0,0.999999999999999,0.42857142857142799,9.5238095238095004E-3,0,0,0.9904761904761894]
[1800,"Franquias S-SE-CO - Sul","2020-10-25",0.71428571428571397,0.28571428571428498,0,0,0,null,null,null,null,null,0.57142857142857095,0.14285714285714199,0.28571428571428498,0,0,0.57142857142857095,0.28571428571428498,0.14285714285714199,0,0,0.85714285714285587,0.28571428571428498,0.14285714285714232,0,0,0.85714285714285587]
[1801,"Franquias S-SE-CO - Sudoeste","2020-10-25",0.5,0.48749999999999999,0,0,1.2500000000000001E-2,null,null,null,null,null,0.41249999999999998,0.4375,0.1125,3.7499999999999999E-2,0,0.5714285714285714,0.2857142857142857,0.14285714285714285,0,0,0.8571428571428571,0.45,5.8333333333333327E-2,3.3333333333333333E-2,8.3333333333333332E-3,0.85833333333333339]
[1802,"Franquias S-SE-CO - Centro-Oeste","2020-10-25",0.5,0.5,0,0,0,null,null,null,null,null,0.5,0.5,0,0,0,0.5,0.5,0,0,0,1,0.5,0,0,0,1]
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[1770,"Geral","2018-10-25",0.41666666666666602,0.54166666666666596,2.77777777777777E-2,1.38888888888888E-2,0,null,null,null,null,null,0.52777777777777701,0.31944444444444398,0.125,1.38888888888888E-2,1.38888888888888E-2,0.55555555555555503,0.30555555555555503,0.125,0,1.38888888888888E-2,0.52777777777777701,0.375,8.3333333333333301E-2,1.38888888888888E-2,0,0.88888888888888895]
[1771,"Franquias","2018-10-25",0.41666666666666602,0.54166666666666596,2.77777777777777E-2,1.38888888888888E-2,0,null,null,null,null,null,0.52777777777777701,0.31944444444444398,0.125,1.38888888888888E-2,1.38888888888888E-2,0.55555555555555503,0.30555555555555503,0.125,0,1.38888888888888E-2,0.52777777777777701,0.375,8.3333333333333301E-2,1.38888888888888E-2,0,0.88888888888888895]
[1772,"Lojas próprias","2018-10-25"]
[1773,"Franquias - Franqueados","2018-10-25",0.407407407407407,0.53703703703703698,3.7037037037037E-2,1.85185185185185E-2,0,null,null,null,null,null,0.53703703703703698,0.296296296296296,0.148148148148148,0,1.85185185185185E-2,0.55555555555555503,0.296296296296296,0.12962962962962901,0,1.85185185185185E-2,0.51851851851851805,0.38888888888888801,7.4074074074074001E-2,1.85185185185185E-2,0,0.88888888888888895]
[1774,"Franquias - Gestores de Negócios","2018-10-25",0.44444444444444398,0.55555555555555503,0,0,0,null,null,null,null,null,0.5,0.38888888888888801,5.5555555555555497E-2,5.5555555555555497E-2,0,0.55555555555555503,0.33333333333333298,0.11111111111111099,0,0,0.55555555555555503,0.33333333333333298,0.11111111111111099,0,0,0.88888888888888795]
[1775,"Franquias - Supervisores","2018-10-25"]
[1776,"Franquias - Consultores","2018-10-25"]
[1777,"Lojas próprias - Supervisores","2018-10-25"]
[1778,"Lojas próprias - Consultores","2018-10-25"]
[1779,"Regional Franquia N-NE","2018-10-25",0.6,0.4,0,0,0,null,null,null,null,null,0.55000000000000004,0.35,0.1,0,0,0.6,0.3,0.1,0,0,0.55000000000000004,0.4,0.05,0,0,0.95]
[1780,"Regional Própria S-SE","2018-10-25"]
[1781,"Regional Franquia S-SE-CO","2018-10-25",0.34615384615384598,0.59615384615384603,3.8461538461538401E-2,1.9230769230769201E-2,0,null,null,null,null,null,0.51923076923076905,0.30769230769230699,0.134615384615384,1.9230769230769201E-2,1.9230769230769201E-2,0.53846153846153799,0.30769230769230699,0.134615384615384,0,1.9230769230769201E-2,0.51923076923076905,0.36538461538461497,9.6153846153846104E-2,1.9230769230769201E-2,0,0.86538461538461497]
[1782,"Regional Própria N-NE-CO","2018-10-25"]
[1798,"Franquias N-NE - Norte","2018-10-25"]
[1799,"Franquias N-NE - Nordeste","2018-10-25"]
[1800,"Franquias S-SE-CO - Sul","2018-10-25"]
[1801,"Franquias S-SE-CO - Sudoeste","2018-10-25"]
[1802,"Franquias S-SE-CO - Centro-Oeste","2018-10-25"]
[1803,"Lojas Próprias N-NE-CO - Norte","2018-10-25"]
[1804,"Lojas Próprias N-NE-CO - Nordeste","2018-10-25"]
[1805,"Lojas Próprias N-NE-CO - Centro-Oeste","2018-10-25"]
[1806,"Lojas Próprias S-SE - Sul","2018-10-25"]
[1807,"Lojas Próprias S-SE - Sudoeste","2018-10-25"]
[1808,"Área - Comercial","2018-10-25"]
[1809,"Área - CRM","2018-10-25"]
[1810,"Área - Expansão Franquia","2018-10-25"]
[1811,"Área - Franquias","2018-10-25"]
[1812,"Área - Marketing","2018-10-25"]
[1813,"Área - Produtos","2018-10-25"]
[1814,"Área - SAF","2018-10-25"]
[1815,"Área - T&D","2018-10-25"]
[1816,"Área - TI","2018-10-25"]
[1829,"Área - Financeiro","2018-10-25"]
[1830,"Área - Mesa","2018-10-25"]
[1831,"Área - Comissionamento","2018-10-25"]
[1817,"Todos - Menos de 1 ano","2018-10-25",0.41666666666666602,0.5,0,8.3333333333333301E-2,0,null,null,null,null,null,0.58333333333333304,0.16666666666666599,8.3333333333333301E-2,8.3333333333333301E-2,8.3333333333333301E-2,0.5,0.25,0.16666666666666599,0,8.3333333333333301E-2,0.5,0.25,0.16666666666666599,8.3333333333333301E-2,0,0.66666666666666596]
[1818,"Todos - De 1 a 3 anos","2018-10-25",0.41666666666666602,0.55000000000000004,3.3333333333333298E-2,0,0,null,null,null,null,null,0.51666666666666605,0.35,0.133333333333333,0,0,0.56666666666666599,0.31666666666666599,0.116666666666666,0,0,0.53333333333333299,0.4,6.6666666666666596E-2,0,0,0.93333333333333302]
[1819,"Todos - De 3 anos ou mais de help","2018-10-25",0.41666666666666602,0.55000000000000004,3.3333333333333298E-2,0,0,null,null,null,null,null,0.51666666666666605,0.35,0.133333333333333,0,0,0.56666666666666599,0.31666666666666599,0.116666666666666,0,0,0.53333333333333299,0.4,6.6666666666666596E-2,0,0,0.93333333333333302]
[1820,"Franqueados + Gestores - Até 1 ano","2018-10-25"]
[1821,"Franqueados + Gestores  - De 1 a 3 anos","2018-10-25"]
[1822,"Franqueados + Gestores - De 3 anos ou mais","2018-10-25"]
[1823,"Supervisores de Franquias - Até 1 ano","2018-10-25"]
[1824,"Supervisores de Franquias - De 1 a 3 anos","2018-10-25"]
[1825,"Supervisores de Franquias - De 3 anos ou mais de help","2018-10-25"]
[1826,"Consultores de Franquias - Até 1 ano","2018-10-25"]
[1827,"Consultores de Franquias - 1 a 3 anos","2018-10-25"]
[1828,"Consultores de Franquias - 3 anos ou mais","2018-10-25"]

{"sheet":"COMENTARIOS","index":21,"n_rows":2798,"n_cols":11,"rows_kept":2798,"cut":false,"hidden":false,"merged":[]}
["AREA_DIMENSAO","COMENTARIO","Classificação","Tipo de empresa","Tipo de avaliação","Regional","Tempo de casa","VISUALIZA01","VISUALIZA02","VISUALIZA03","VISUALIZA04"]
["Apoio Comercial","A equipe BMG sempre que possível oferece um bom suporte.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","a gerente regional demora muito pra responder, talvez esteja sobrecarregada cm muita demanda, mas as vezes demoramos o dia inteiro pra ter resposta",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","A gestão comercial é bem clara e objetiva.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","A help nos dá total assistência, não tenho nada a reclamar .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Acredito que deveria ser mais imparcial e resolutivas dos problemas não apenas apontamentos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","ACREDITO QUE TERIA QUE EXISTIR UMA FORMA EM QUE O PRÓPRIO CONSULTOR CONSEGUISSE DIALOGAR DIRETAMENTE COM A MESA DE CRÉDITO PARA TER MAIORES INFORMAÇÕES SOBRE IMPEDIMENTOS E BLOQUEIO DE CLIENTES. PORQUE MUITAS VEZES, ESSES IMPEDIMENTOS(BLOQUEIOS) TEM UMA TRATATIVA E NA MAIORIA DAS VEZES CONSEGUIMOS TER UMA RESOLUÇÃO. E ACABAMOS, PERDENDO A OPORTUNIDADE DE VENDA, E ATÉ MESMO O CLIENTE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","agilidade um pouco mais",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","ainda nao tenho muita experiencia com o apoio porem analisando ainda",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","apoio ativo e sempre presente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","APOIO COMERCIAL DE PARABÉNS, SUPORTE DADO FREQUENTEMENTE!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Apoio comercial excelente, super motivador para nos querermos buscar sempre o nosso melhor, mostrando os caminhos em que devemos seguir.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","APOIO COMERCIAL FAZ SEU TRABALHO COM MAESTRIA, POIS ESTA SEMPRE CHEGANDO JUNTO QUANDO HÀ ALGUM PROBLEMA OU DÚVIDA",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Apoio Comercial muito bom de Supervisores e Coordenadores.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Apoio comercial sempre eficaz.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","APOIO COMERCIAL TOP",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Apoio comercial, ótimo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","apoio maravilhoso!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Aprendi demais com o treinamento.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Apoio Comercial","aqui o gestor da total apoio na area comercial",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Tivemos muitas reuniões para as novas adaptações, muita troca de experiência, só deveria ter mas visitas do BANCO para da dicas ou ate mas um apoio .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Boa tarde. Aqui na loja as vezes que ocorre algo que não sabemos ligar, outras loja são suporte super rápido.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Comercial com mais recursos para campanhas de apoio.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Confesso que prefiro treinamento presencial, acho muiiito melhor, mas, entendo que era impossivel, e deu para aceitar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Apoio Comercial","De modo geral atende as expectativas mas como visão de dono nada é perfeito, e há pontos a ser explorados de forma a melhorar em pontos estratégicos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Desde que entrei obtive suporte total da minha gestão seja supervisão ate coordenação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","É bom ter propaganda nos principais canais de comunicação .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","É disponibilizada um gestor comercial, que auxilia e intermídia dúvidas e necessidades da loja, bem como auxilia em vários aspectos do nosso desenvolvimento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Em relação ao apoio, sem bem posicionada!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","EMPRESA BUSCA MELHORAR A CADA DIA, PRECISA MELHORAR NO MARKETING.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","equipe e gestores sempre nos ajuda com os direcionamentos certos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Esta bom , não tenho que reclamar",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Estão de parabéns",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Excelente!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","excelente trabalho nada há reclamar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Gestão horrível",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","GRAÇAS A DEUS O APOIO COMERCIAL AJUDA BASTANTE",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Há exemplos específicos que não há como haver suporte, e é totalmente compreensivo nada é 100%. No entanto, sempre devemos buscar melhorias e mais benefícios, que o que o cliente gosta de ver é vantagem, por exemplo descontos, brindes, entre outros.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Mais apoio e incentivo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Melhorar no apoio a loja para agilizar a resolução de problemas com o cliente e garantir a satisfação do nosso cliente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Melhores assistências, em todas as áreas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","muito bom , a coordenadora está sempre presente para auxiliar no que for preciso e vem na loja no minimo a cada 15 dias",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","muito bom e prestativo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Na minha opinião em certo momento foi sentida falta de um apoio melhor pra nós que somos a ponto é que trabalhamos de frente ao cliente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","na pandemia foi impossivel ne.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Não temos apoio do comercial. Sempre que precisamos a resposta é a mesma: abra uma requisição ´para o SAF.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Não temos um ramal nem um atendimento interno para ajudar em uma dúvida rápida",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Não tenho contato direto com o comercial por questões hierárquica, mas todas as vezes que se fez necessário teve um pouco de demora na resolução.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Não tenho que reclamar, me sinto seguro e confiante sobre isso.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","NAO TIVEMOS SUPORTE, AO NAO SER NA PARTE DE COBRANÇA DE RESULTADOS.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Nestas questões estou satisfeito com a forma que o banco vem atuando no momento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","No geral, tivemos vários problemas, especifico esse mês de setembro. sistema caindo, proposto com demora para aprovar e pagar, e entrando em contato com a central tivemos demora na resposta. A (T.I), deixou muito a desejar.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Nos auxiliam muito pelo whatsapp quando temos alguma duvida. Sou muito grata.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Nosso \"apoio\" está sempre dirigindo, nunca responde de imediato e não atende ligações, por diversas vezes precisei de suporte e NÃO TIVE o retorno. Falta profissionalismo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","nosso apoio comercial feita pela franciele é maravilhoso ,pessoa super comprometida e atenciosa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Nosso apoio também é muito prestativo, e estão sempre buscando maneiras de nos ajudar e assim melhorar nossos números diários.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","nosso retorno é demorado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","O APOIO COMERCIAL ESTA SIM ADEQUADO, PORÉM FALTA UM POUCO DE ATENÇÃO PARA ENSINAMENTO DE SISTEMAS.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","O APOIO COMERCIAL QUE A HELP FORNECEU PARA TODOS FOI EXCEPCIOAL FORAM TOMADAS TODAS AS MEDIDAS PROTETIVAS EM RELAÇÃO A PANDEMIA MAS TAMBEM TIVEMOS TODO UM APOIO E SUPORTE ONLINE E UMA BOA GESTÃO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1808]
["Apoio Comercial","O APOIO COMERCIAL SEMPRE SOLUCIONA NOSSOS PROBLEMAS, DEIXANDO A DESEJAR APENAS A DEMORA E TAMBÉM A ALGUNS ATENDENTES QUE SÃO PESSIMOS...",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","O apoio do comercial para nos direcionar no que fazer e como fazer para solucionar os problemas é primordial, sempre com empenho para solucionar cada problema.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","o apoio é otimo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","O apoio e suporte são muito uteis e atende com clareza as duvidas, sempre tendo cursos e suporte.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","o apoio esta sendo muito bom",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","o apoio nos auxilia muito no dia a dia",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","O apoio que recebemos atraves de reuniões/treinamentos.... poderia ser no horario de entrada da loja às 8h",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Apoio Comercial","O Banco está melhorando a cada dia mais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","O comercial da todo o suporte que precisamos no dia a dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Olá enquanto a isso. estou, ok!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","os gestores são capacitados a nos ajudar e estão sempre a disposição na resoluções de problemas.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","OS PROBLEMAS SEMPRE SÃO RESOLVIDO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","OTIMAS LIDERANÇÃS TANTO NA SUPERVISÃO QUNATO NA CORDENAÇÃO, SEMPRE DISPONIVEIS QUANDO PRECISAMOS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","ótimo em todos os quisitos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Pandemia foi um aprendizado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","PÉSSIMO. Os mesmos nunca se fazem presente e cobram muito mas não dão solução para bater a meta sempre falando que a culpa é do franqueado e mesmo quando o franqueado demonstra que os métodos do comercial não funcionam o comercial trata o franqueado como ''incompetente e burro'' se recusando, o comercial, a admitir que não tem solução nenhuma para atingir a meta",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Por conta da pandemia o movimento da loja diminuiu mais vendas por link crescerão muito",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","precisa melhorar na parte de de apoio e assistência do sistema e atualização de cadastro dos clientes .. pois muitas das vezes não abre valores para cliente q já são clientes ou cliente saio do banco e não consta no sistema",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Precisamos de pessoas qualificadas que nos ajudem a desenvolver um trabalho em equipe, temos que mandar tudo mastigados coisas que eles mesmos podem abrir diante ao sistema.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Problemas que ocorre em loja, muitas vezes ficamos sem respostas por dias, onde o qual o cliente fica frustrado com a demora da resposta e se entra em contato com a central muitas vezes relatam o mesmo. Acho que poderia ter mais agilidade em relação a pequenos problemas que ocorrem com frequência em loja.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Quando abrimos uma requisição o tempo de espera é até 6 dias úteis ,e as vezes não obtemos respostas .E também em relação a Help e os franqueados deveriam existir uma troca em relação a um plano de saúde ,pois ainda vivemos a uma pandemia .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","relacionamento muito transparente e próximo junto a equipe de suporte comercial.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Requisito suporte técnico deveria ser mais rápido nos chamados",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Não temos suporte.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre complicado esclarecer duvidas com o apoio comercial muito mal preparados .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","sempre consigo trata quando ligo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","SEMPRE DISPOSTO EM AJUDAR",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre nos apoiando ao uso consciente das mascaras e álcool gel e distanciamento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre posso contar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre presentes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Sempre que precisei pude contar com a área comercial .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre tem alguém disposto a resolver nossos problemas .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","sempre tem apoio.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1808]
["Apoio Comercial","Sempre temos apoio na gestão, tanto em vendas a problemas está sempre disponível a nós ajudar e resolver problemas em loja.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","sempre temos o acompanhamento",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre temos o apoio e a resoluções dos problemas. muito satisfeita!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Sempre tendo suporte.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sinto falta de ter um apoio presencial de qualidade, além do suporte virtual",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","sobre a parte de interação ao conhecimento é muito bom principalmente no suporte de resolução de problemas, só precisar ter mais agilidade na parte intermediada pois o prazo acho longo para uma coisa simples as vezes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Solicitações em caráter de urgência, o suporte deveria ser mais rápido.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","SOU NOVA NÃO ESTAVA PRESENTE DURANTE A PANDEMIA.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","suporte excelente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Suporte necessário",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Temos apoio adequado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","temos sempre o apoio comercial em qq situação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","temos um excelente apoio",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","temos um ótimo apoio qualquer duvida que temos eles estão disponível para nos auxiliar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","tenho dificuldade em obter resoluções.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre tivemos apoio.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Temos todo o apoio.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Todo e qualquer problema, quando passado ao nosso gestor comercial, não há o retorno ou resolução imediata. Para tudo tem que se abrir uma requisição, levando tempo desnecessário com algo que na grande maioria da vezes seria resolvido com uma ligação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Todo nosso quadro é muito significativo.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","todo o suporte oferecido é excelente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","trabalho há pouco tempo e pelo pouco que vi achei satisfatório",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","A área comercial é o nosso principal apoio, trás boas praticas de outros franqueados, estudos e ações para alavancar o resultado.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Apoio comercial é para os grandes franqueados, os pequenos ficam esquecidos",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Apoio comercial nota 10",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Apoio: O apoio do time comercial é muito presencial, forte, eficaz e sempre acompanhando os nossos indicadores e sugerindo as melhores estratégias comerciais a seguir em nossas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","área comercial é boa mas quando tem um franqueado que vende pouco simplesmente parece que ele não existe, é deixado de lado",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: A equipe comercial da Help nos ajuda muito, mas é preciso que eles tenham um pouco mais de paciência conosco na parte contábil envolvida na administração de uma loja Help, pois não são tarefas fáceis de fazer, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: A equipe comercial demorou muito para acompanhar mais de perto o nosso dia a dia para poder encaminhar um apoio para nos ajudar a melhorar os nossos indicadores.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: A equipe comercial que nos atende está atenta ao nosso desempenho e nos incentiva as buscar as metas constantemente. Minha Gerente da Help e o meu Gerente do Banco BMG estão sempre ao nosso lado em tudo o que nós precisamos para gerenciar cada vez melhor a nossa loja. Recentemente, a nossa Supervisora nos deixou, nossas vendas caíram, uma pessoa da nossa equipe teve depressão, nós ficamos sem saber como lidar com essas situações, mas o time comercial da Help nos apoiou muito para mudar de ponto comercial e nós estamos nos recuperando, uma ajuda muito importante e bem vinda que nós nunca vamos esquecer.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: A equipe comercial sempre está nos acompanhando na interpretação dos resultados de nossas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: De parte do time comercial da Help, nós temos um acompanhamento profissional deles muito de perto e que nos ajuda muito a entender qual o melhor caminho estratégico a seguir dentro do nosso grupo de lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: Nós não estamos tendo tanto apoio como nos gostaríamos, pois já percebemos que há uma atenção e apoio maior a outro grupo econômico e para nós o acompanhamento da equipe comercial diminuiu.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: Nós não temos orientações muito efetivas em relação às estratégias comerciais nas nossas lojas Help. Atendimento: Ao nosso modo de ver, não existe uma assessoria na interpretação dos resultados dos indicadores de desempenho. Fala-se muito de projeção, mas ninguém dentro da Help discute conosco sobre os resultados do nosso negócio. Sugestão: Nossa sugestão é que seja criada uma equipe exclusiva somente para atender o franqueado Help. Atualmente, é tudo misturado, pois o comercial atende quem é Help e também quem não participa da rede.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: O apoio comercial é muito bem feito pela equipe da Help porque as pessoas que nos atendem são muito capacitadas e prestativas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Atendimento: O apoio da equipe comercial da Help está melhorando e evoluindo com o passar dos anos.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Atendimento: O direcionamento das estratégias comerciais para as nossas lojas deveria melhorar. Nós não temos acompanhamento realmente efetivo de parte da equipe comercial da Help em nosso dia a dia na loja. Quando nós perguntamos alguma dúvida, quem nos atendeu acaba passando o caso para outra pessoa, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Atendimento: O pessoal do comercial é muito atento às nossas necessidades. Quando os nossos números caem, eles são muito parceiros e nos ajudam a recuperar nossas vendas para bater as metas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Atendimento: O time comercial do Banco BMG é muito próximo de nos em termos de acompanhamento do nosso dia a dia de trabalho, avaliação do nosso desempenho e bastante assertivo nas sugestões para a correção de rumo em nossas estratégias comerciais.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Como não temos nenhum contato direto com nosso gerente comercial de SC, informamos que a avaliação é realizada exclusivamente pelo atendimento de nossa coordenadora Melissa.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Comunicação: Nós temos todas as informações sobre estratégias comerciais e do nosso negócio vindas da nossa Gerente Help. Sistema: Atualmente, nós temos IBCONSIG, Extranet Único Help, DNA, quando o ideal é um único sistema. O B.I. é um sistema de gerenciamento do franqueado, mas os números e percentuais fornecidos não coincidem com os informados em outros sistemas, o que gera muitas dúvidas. Por isso, nós defendemos a integração de todas as diversas plataformas da Help em um sistema separado do Banco BMG e voltado exclusivamente para a Franquia Help.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Apoio Comercial","Elogio: Nós só temos elogios ao Gestor Comercial que nos ajuda muito a interpretar os relatórios para decidir qual é o melhor caminho estratégico a seguir em cada situação comercial de cada uma de nossas lojas Help.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Elogio: O trabalho da equipe da Área Comercial que nos acompanha é fantástico. Eles acompanham de perto a nossa operação e nos ajudam muito a definir a focar na melhor estratégia comercial que nós devemos seguir.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Equipe muito bem alinhada",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Excelente apoio da coordenadora comercial, mas sentimos falta de um apoio do gerente comercial.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1808]
["Apoio Comercial","Informação: Como nós temos um histórico de atuação no mercado financeiro, os relatórios comerciais não são tão complicados, mas estes apresentam dificuldade para um franqueado novo em termos da complexidade das informações apresentadas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Não há transparência na comunicação, nem nas ações e muitas vezes nem relatórios.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Nessa etapa por enquanto está satisfatório.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1808]
["Apoio Comercial","O apoio comercial tem sido bastante efetivo para direcionamento e entendimento dos indicadores de desempenho.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Parabéns a toda equipe comercial",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Precisamos de respostas mais urgentes.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Relatórios: A Help tem uma gama de relatórios muito ampla. É preciso eleger alguns principais que condessem mais as informações de um modo eficiente. Nossas sugestões de relatórios são: vendas, arrecadação de vendas, volume de acionamentos por consultor e índice de penetração de seguros, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sistema de acompanhamento dos resultados (BI) muito lento",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sou fã do time do Apoio Comercial, sempre muito eficientes e emprenhados.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","temos um ótimo relacionamento com a equipe comercial, sendo que os mesmo se fazem presentes em nosso dia dia, com direcionamento, apoio/suporte, informações e monitoramento de kpi\"s definidos como indicadores de eficiência.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","A equipe comercial é ótima, porém possuem grandes demandas, de outros franqueados, então entende-se quando não conseguem responder com rapidez. Vejo que fazem até milagres... O que ocorre muitas vezes é que quando não têm conhecimento de algum processo e/ou produto é porque as áreas internas não comunicam o comercial de forma clara.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","A nossa equipe de apoio comercial é maravilhosa, em especial da Gerente Michelle, sempre pronta a orientar e ajudar. O que precisa melhorar mais é a clareza dos sistemas e treinamento sobre eles.",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Apoio Comercial","Acho otimo",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Apoio comercial está muito bom, suporte sempre que precisar!!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Apoio comercial fraco",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Apoio comercial só elogios.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Ate entao meu comercial é Ayrthon Viegas, que desempenha um excelente papel e acompanhamento bem como traçando estratégias comigo, alinhando sempre nosso trabalho com a metodologia da help! Nos impulsionando sempre a novos desafios e crescimento. Baita profissional. Se um dia a help! pensar em mudança do mesmo que seja para alavancar ele no time do Banco (perderíamos muito) mas ele merece viar alto! E certamente para realocar alguem no lugar do mesmo terá que ser alguem com uma excelente didática e dinâmico, do contrario deixaria muito a desejar a nós e nosso time que já acostumou a um timming mais arrojado. E de alta performance!",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Apoio Comercial","Bom dia, Trabalhamos com 3 pessoas diretamente nas lojas Isaac e Pollyanna show de bola no que se refere ajuda em estratégias, apoio nas propostas, ligações motivacionais etc...",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Eficácia dos indicadores de desempenho do franqueado: quantidade de relatórios, abrangência, clareza e facilidade no entendimento.-> relatórios são bons , bem detalhados , perdem pontos por não terem treinamentos detalhados do uso , temos que aprender mexendo . Assessoria na interpretação do resultado dos indicadores de desempenho e na tomada de ações corretivas. Quanto a coordenador, treinamentos de acompanhamento , leitura de relatórios , quase não tem , somente quando o comercial ( isso e rara as vezes em 5 anos de empresa passei por 2 somente ) resolve a ensinar as funções dos botões e quando usa-los. Treinamentos específicos voltados para supervisão e coordenação , para assumirem estes cargos , como acompanhamentos , responsabilidades o que fazer como fazer , são pouquíssimos",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Apoio Comercial","Excelente!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Forma de abordagem dentro de loja juntos aos consultores desagradavel.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Muito claro e sempre prestativos para esclarecimentos.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Não tenho acesso a essas informações.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","o apoio comercial para nossa franquia , trabalhamos juntos numa ótima sintonia",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","O Orlando e Raquel são incríveis para nossa equipe!",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","otimo suporte.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Perfeito! Todos os meses nos mandam relatório e fazem reunião com os regionais por vídeo.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Sempre quando precisamos o apoio é dado, as informações passada via e-mail, mostrando nossos indicadores e necessidade de atuação mais direta para cada loja nos ajuda muito nosso dia a dia.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Sempre que precisamos temos o apoio comercial nos auxiliando, com estrategias, treinamentos.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Apoio Comercial","Temos tido um excelente apoio por parte do time comercial, sempre disponíveis para da ajuda e incentivo.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","A FRAN é maravilhosa, ela nos da todo suporte que nessecitamos, nos auxilia em absolutamente tudo. Não temos do que reclamar!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","A gerente comercial Raquel Aragone Ferro Carvalho é muito atuante na minha loja, nos ajuda bastante, suporte extraordinário.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Acredito que com o impacto da pandemia tudo mudou, mais precisa melhorar.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Apoio comercial 100%",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Apoio comercial é presente e nos ajuda muito, porem o apoio ao cliente no 0800 esta difícil",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","apoio comercial sem o que reclamar, so elogios",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","As vezes entendo que devido a demanda o apoio não consegue fornecer informações com agilidade, mas a forma que cuida de nós colaboradores é incrivel,",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","boa agilidade e apoio do comercial na resoluçao dos problemas.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","comercial sempre agil",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","coordenador comercial tem suas preferencias, tratamentos diferenciados, agilidade em relação a resolução de problemas diferenciado, pois a mesma tem parentes e amigos que trabalha na franquia.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Coordenadores atuam imediatamente, Principalmente o isaac Araujo, da nossa Franquia! demais areas atendem bem.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Deveria ter mais qualidade na visão beneficios aos funcionários",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","Deveríamos ter mais apoio relacionados ações de vendas, ajuda nas conversões de proposta pendenciadas ou negadas, nas duvidas relacionadas a documentos ( propostas cnc).",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","deveriamos ter um canal pra conseguir resolver algumas prioridades de proposta, quando corremos o risco de perder a proposta, e não temos um acesso rápido nem direto.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","em relação ao apoio comercial estou satisfeita ANA PAULA BARRETO TEM SIDO PRESENTE PARA nOS AUXILIAR SULIVAM MAICO TB",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","empresa maravilhosa , gestores que estão dispostos a lhe ajudar e auxilia sempre ....",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Estão sempre a disposição para apoio.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","estou a pouco tempo na empresa e pór esse motivo não sei informar sobre as duas primeiras questões no entanto os meios de comunicação são eficazes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","EU AGRADEÇO PELO APOIO COMERCIAL QUE A LOJA SÃO LUIS- CENTRO TEM COM OS NOSSOS GESTORES COMERCIAIS , ESTÃO SEMPRE PRONTOS A NÓS AJUDAR E NOS CAPACITAR NA CONDUÇÃO DAS NOSSAS ATIVIDADES.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Hoje entendemos através do nosso suporte que o banco não gosta quando reclamamos que o sistema esta ruim , sem instabilidade que precisa melhorar algo . hoje entendemos assim : faça o seu trabalho venda , venda e esta tudo bem . só que o BMG que comecei a trabalhar no ano de 2018 era totalmente outro em relação a escutar o principal passo para colocar o faturamento na carteira . O SUPERVISOR E CONSULTOR da loja .Antes era uma parceria de todos , sempre trabalhando juntos para melhorar dando valor as reclamações , elogios e sugestões . hoje se perguntamos porque o sistema esta instável apresentando erros e porque estamos internalizando o problema . se buscamos um suporte urgente para preservar uma venda não e dado mais com excelência. ou se a questão e resolver uma situação para um cliente estamos perdendo tempo manda para central de atendimento , manda falar com duda . não ocupa a linha da loja para resolver problemas . Mais na hora da venda foi em loja foi comigo que o cliente fez tudo. porque eu não posso da o suporte pôs venda a meu cliente!? depois de 4 meses vou ligar para ele novamente para fechar o refim ,será que esse cliente vai querer ????? Com isso sugiro criar um plano de pôs venda para os franqueados GERENTES do banco , supervisores e consultores . um treinamento pos venda para todos saberem que o foco não e so a venda mais o pos também. o banco BMG as lojas help! muitas das vezes ganharam o cliente pelo atendimento e que isso continue .",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Apoio Comercial","meu apoio comercial é sensacional, o Anderson enxerga muito alem, e ajuda sempre de pronto, perfeito! minha meta de vida ser como ele !!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","MEU APOIO COMERCIAL ME FORNECE TODO SUPORTE NECESSÁRIO.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","minha supervisora se desdobra em mil,e nos ajuda sempre que solicitamos",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Muito atenciosa, sempre buscando dar auxilio e direcionamento para a entrega dos resultados",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Muito bom!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","muito bom com relação a todo apoio que temos durante o dia a dia em loja nao só do comercial bem como, dos franqueados",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1808]
["Apoio Comercial","na minha filial temos o apoio comercial e não tenho o que reclamar",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Nosso suporte e 100% com o Gerente Nelson super atencioso , não deixa perder uma proposta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Nunca tive uma coordenação que fosse tão fiel e dedicado.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","O apoio comercial deixa muito a desejar no sentindo de muitas demandas para poucos colaboradores, muitas vezes o alinhamento das informações passadas não fica claro, principalmente na central de atendimento e no SAF",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1814]
["Apoio Comercial","O apoio comercial é de suprema importância para nossa operação no dia a dia, ela trabalhar lado a lado.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","O apoio comercial é excelente.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","o comercial atua bem",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","O Comercial sempre de prontidão para nos apoiar e nos ajudar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Os comerciais do banco não tem autonomia na solução das demandas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Poderia haver uma melhor comunicação interna, dos diversos canais, e o gestor comercial ter maior poder de resolução e tratativa, ou ter comunicação com os canais, que o fizessem mais rapidamente.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Problemas sao resolvidos no ato",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Recebemos um apoio satisfatorio.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Renata e Douglas são ótimos",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","SAF dependendo de algumas demanda não visualizam com clareza a nossa solicitação e muitas das vezes acaba em requisição.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1814]
["Apoio Comercial","Satisfeita com a parceria e comunicação com o apoio",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Selane e Nelson, sem palavras - a parceria é 10 (DEZ)..!!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre comprometido e preocupados com o trabalho a ser feito e acompanhando de perto o desenvolvimento de cada loja.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre obtive eficiencia e qualidade no apoio comercial.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","sempre presente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","sempre prestativo",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre que precisei do suporte do apoio comercial minhas demandas foram resolvidas.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Sempre temos apoio quando necessário .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Sempre tive um suporte excelente da área comercial. Principalmente da gestora comercial que presta suporte a minha franquia e loja. Daniela Moura, franquia R&C. Minha loja fica em Brasília 53233 Asa sul 1/ Esse suporte tem sido um diferencial no meu crescimento pessoal e profissional. Me mantém alinhada com a direção da empresa, me dá caminhos e soluções que às vezes sozinha eu não conseguiria chegar. Por isso obrigada à todos desse suporte! Me ajudam muuuuuito.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1808]
["Apoio Comercial","seria ótimo se conseguimos levar os clientes INSS antes de 2015 para receber em nosso banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Somos bem assistidos com relação ao apoio comercial, tanto na gestão e processos como na resolução de problemas do dia-a-dia.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","sugiro uma ideia para o comercial que devido a pandemia muitos foram dispensados do seus servico, entao surgirao muitos micrroempresas, seria um diferencial trazer esse publico para loja, sendo assim aumentado os produtos e a movimentacao em loja",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Tanto comercial do BMG quanto comercial da credivix temos apoio o tempo todo.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Tem dias que temos dificuldades em relação para acessar os aplicativos ou videos. Mas sempre vem ajustando e nos trazendo melhorias",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Temos o apoio pra nos ajudar porém em muito dos casos ele não sabem a informação,",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","temos um bom suporte em tudo sempre bem informados e com total assistência",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","temos um excelente apoio comercial da nossa regional",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","Tenho apoio por completo e isso é o diferencial para o nosso crescimento.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","ter a clareza nas informações passadas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Todas as vezes que preciso de suporte o Nelson sempre me ajuda. Sempre atua nos dando um retorno e direcionando o time.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","tudo demorado tem que abrir dez mil requisições para resolver",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Apoio Comercial","tudo dentro dos conformes estabelecidos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1808]
["Apoio Comercial","Tudo excelente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1808]
["Apoio Comercial","A Help nesse momento sempre se mostrou presente mesmo de forma digital, assim sempre pude fazer o melhor pela empresa pois sabia que não estou sozinha, porque toda a equipe esta a minha disposição para executar da melhor forma possível o meu trabalho",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","ACHO QUE A GESTAO DEVIA SER MAIS COMPREENCIVA E TRABALHA COM MOTIVASAO E NAO PRESAO",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","apoio comercial eficiente",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","APOIO COMERCIAL NADA A DECLARAR",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","como no comentario anterior, não temos feedback, quanto a sujestao. somente cobranca",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Como sugestão, seria interesse as respostas dos leads enviados poderiam ser mais claras, informando inclusive qual o setor responsável para quando eles não possam resolver alguma questão.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Apoio Comercial","deixa um pouco a desejar",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","extrema demora no retorno a solicitações e dúvidas da equipe",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Minha loja ficou sem supervisor e com dois consultores eu com 2 meses e mais uma que é veterana, nesses dois meses praticamente abandonados e sem até verba de guerrilha e fundo fixo nossa coordenadora nos visitou duas vezes e por meio período, ela nos cobra mas não direciona.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Nosso suporte tem sido excelente e temos recebido a atenção devida sempre que necessitamos",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","O apoio e sempre bom !",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","pessoal da area comercial são muitos bons!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","pra me tudo perfeito",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Qualquer problema, deve se procurar um supervisor, e isso atrapalha o desenvolvimento. Sem um supervisor, depende da ajuda de terceiros, atrasando as solicitações. Agora caso teve alto indicie de fraudes de alguns consultores e bloquear o acesso , eu entendo. Caso contrario acho interessante o consultor com mais de autonomia nos processos.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Se a gestão refere-se ao supervisor da loja que nós apoia , é otimo , porem deviam mudar os cordenadores regionais , em especifico a Andrea Salgado , na qual abusa de sua autoridade , falando de forma grosseira e humilhante ,na qual so aponta os erros e nuca ve as qualidades do funcionario , a empresa é excelente , porem cordenadores como a Andrea , faz a gente pensar em pedir as contas .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Sem criticas, apoio comercial da o suporte necessário.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Sempre nós orientando e nos auxiliando para a melhora da loja e nós mesmos.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","sim temos o retorno sempre com direcionamento para fazer o melhor na loja",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Visitas em lojas são otimas, claro que nesse momento de pandemia não esta tendo frequente, mais reuniões pelas plataformas são otimas, gestores sempre atenciosos e sempre tirando duvidas, sempre incentivando mais e mais.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Muito satisfeita com nossos comercial .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Durante a visita os coordenadores deveriam ter controle sobre o volume da voz ao telefone para não atrapalhar o andamento da loja. Quando precisamos de ajuda somos atendidos prontamete. porém quando há alguma mudança de postura no atendimento ou regra, não somos avisado com antecedência somente ficamos sabendo durante o atendimento, isso é falta de respeito com os clientes e funcionários. Algumas vezes temos que reabrir chamado por falta de atenção do saf ao ler oque esta escrito na requisição.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Apoio Comercial","Hoje temos mais suporte do que na coordenação anterior, mas acho que se nós ganhamos se matermos a meta de consignado a RV, não deveriam cobrar tanto o CNC e se o CNC abaixou a meta, não deveriam pedir que fizéssemos o mesmo tanto do mês que a meta era quase o triplo.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","me sinto apoiada pela área comercial.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Meu gestor é muito presente, deixa todos confortáveis com relação a dúvida sempre está aposto para resolver.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Muito bom todos os apoio",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","o SAF é o melhor sistema",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Apoio Comercial","Ótimo apoio",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Poderíamos ter mais contatos com a gerência. Uns são mais beneficiados",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","Recebe o apoio necessário",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1808]
["Apoio Comercial","sobre os problemo so consegue resolver enviando requisiçao no qual demora demais",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Tem sido bastante útil.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","Todas nossa solicitações são respondidas de imediato, parabéns ao apoio!",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1808]
["Apoio Comercial","VISTO QUE A EMPRESA TEM UMA GRANDE ROTATIVIDADE, PASSAMOS MUITAS VEZES SEM MUITA AJUDA E INFORMAÇÕES QUE GERAM TRANSTORNOS PARA A EMPRESA E PARA OS CLIENTES, PRINCIPALMENTE SE TRATANDO DE PROPOSTAS E COMUNICAÇÃO COM A MESA DE CRÉDITO.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Condições do negócio","A rentabilidade das minhas lojas ainda estão bem abaixo do esperado, porém entendo que três delas estão fase de maturação.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Ajuda: O nosso time comercial da Help que nós apoia faz toda a diferença nesse atual período de incertezas e dificuldades. Sem ajuda e dicas deles, nós não conseguiríamos bater as nossas metas para alcançar a mais alta rentabilidade possível em nosso grupo de lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","algumas franquias não tem leads suficientes.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Condições do negócio","Assessoria: Nós adquirimos algumas lojas que têm metas e objetivos baseados em estudos do Banco BMG, o que nos toma algum tempo para que nós possamos verificar itens subjetivos, como localização da loja, por exemplo, o que torna a assessoria para melhoria das metas e maximização dos ganhos um pouco falha dentro do sistema Help.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Assessoria: Nós somos muito bem orientados em como alcançar as nossas metas e também em como maximizar os nossos ganhos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","baixa remuneração para o esforço e energia dedicado........ entendo que o risco da operação é desproporcional aos possíveis ganhos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Benefício: O Benefício da Franquia Help é muito bom. O valor que a gente paga de taxa de franquia retorna em um breve período, mas desde que nós observemos e sigamos todas as expectativas e as linhas de estratégias sugeridas pela franqueadora. Ao nosso modo de ver, a taxa de retorno na Rede Help acontece em menos tempo do que ocorre em outras franquias, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Clareza: Uma clareza maior pode advir da criação de mais participação dos franqueados na construção das metas e ganhos em conjunto com a franqueadora, por exemplo, pois nós precisamos de mais autonomia para atuar dentro da linha comercial que seja melhor para as nossas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Comissionamento baixo, sendo necessário um volume GIGANTE acima da capacidade real das lojas para viabilizar o negócio.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Diversas lojas repassadas a franqueados que não tinha o mínimo de condição de serem abertas, há estudos superficiais que na pratica não funcionam, lojas com baixa entrega de resultado em decorrência da dificuldade da região e não há ações direcionadas, apenas cobranças para entregar metas sem qualquer sensibilidade.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","é um bom negócio porém vem perdendo em transparencia com o franqueado e em relação aos ganhos que só pioram com as regras que mudam constantemente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Em processo de repasse da loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Condições do negócio","Esperava um pouco mais de rentabilidade do negócio. Custos são muito altos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Favor orientar melhor e não aceitar valores exorbitantes quando falamos de repasse de lojas entre franqueados",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Condições do negócio","Informação: A Help divulga as metas, mas nós sentimos uma carência porque não existe uma discussão sobre ganhos dentro da franquia. Autonomia: A Help deveria nos dar autonomia para aumentar a meta quando isso fosse possível em algumas de nossas lojas, por exemplo. Sugestão: Todos os produtos da Help precisam fazer parte do mix das metas. Investimento: O custo x benefício está muito aquém daquele objetivo traçado quando nós adquirimos a Franquia Help. Rentabilidade: Nos últimos doze meses, a rentabilidade ainda está aquém do projetado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Informação: As informações são metas e ganhos são claras. A Gerente interage muito conosco e nos ajuda a superar os gargalos eventuais em nossas vendas. O rentabilidade está de acordo com o projetado.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Informações mais assertivas de rentabilidade",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Investimento: Nós acreditávamos que conseguiríamos recuperar o nosso investimento na franquia um pouco antes, mas nós estamos satisfeitos, mesmo que a recuperação do capital investido na Help tenha levado algum tempo a mais do que o inicialmente esperado. Rentabilidade: Nós últimos doze meses, a rentabilidade caiu. O comissionamento do Crédito na Conta era melhor do que o atualmente praticado, pois recentemente houve redução da comissão desse produto citado, por exemplo. No Consignado, onde há uma forte concorrência, nós até podemos tentar entender a redução da comissão referente a esse produto, mas no Crédito na Conta aconteceu a redução da comissão sem haver um parâmetro comparativo eficiente com uma concorrente para que haja uma explicação pertinente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Marca: A Help ainda é uma marca em construção. Ao longo do tempo, a Help vem oferecendo uma rentabilidade melhor, mas atualmente, a nossa taxa de juros é o dobro da nossa concorrência e isso derruba as nossas vendas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Me venderam uma ferrari e me entregaram um fusca. Hoje não entraria no negócio novamente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Condições do negócio","Meta: A meta estabelecida para o produto Crédito na Conta não para o custo da loja, por exemplo. É preciso entender de empréstimo consignado para manter a saúde financeira das nossas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Condições do negócio","Metas: Devido à Pandemia, nosso negócio oscilou muito. Nós tivemos uma melhoria recentemente, pois nestes dois últimos meses, houve uma calibragem nas metas, e os valores chegaram a valores mais realistas. Rentabilidade: Nós acreditamos que falta um pouco de bom senso e experiência de loja a quem constrói as nossas metas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Condições do negócio","Metas: Nossas metas foram estabelecidas pela Help de uma maneira clara e realista. Não foram metas altas demais para nossas lojas, por exemplo. Rentabilidade: Uma meta cem por cento focada em Crédito na Conta cobre somente os custos e o consignado que aumenta a rentabilidade não entra na meta.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Mudança: Já aconteceu recentemente da Help mudar a meta no final do mês e não nos dar nenhuma explicação clara sobre o porquê disso ter sido feito. Nós fomos atrás dos motivos e, simplesmente, não teve resposta. Assessoria: A Equipe Comercial deve prestar assessoria a todos os grupos econômicos e não somente priorizar alguns como tem feito nos últimos doze meses. Nós temos percebido que há uma preferência de atendimento para quem dez, doze, trinta lojas Help. Quem tem menos unidades fica em segundo plano e isso desestimula esse franqueado a comprar mais lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","novos produtos são lançados com comissões que não pagam a conta. vide FGTS e debito em conta santander e bradesco. no mais grande dificuldade com pessoas / funcionario. alto turn over",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","O tempo de maturação das lojas estão demorando mais do que o planejado na compra da franquia, onde o produto principal que é o cnc não está escalando comparando um semestre com o outro. As metas estipuladas são para 3 orçados perfumarem 35k até 40k dependendo da loja, sendo assim, meta de loja está muito desproporcional a campanha caçadores que o consultor ao atingir, tira pé do acelerador",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Condições do negócio","Participação: Como nós não participamos da construção das metas, não se pode dizer que existe cem por cento de clareza de parte do Banco BMG e da Help. Atualmente, as metas estão adequadas à nossa realidade, mas já houve meses em que a meta era absurda. Nós questionamos o Gerente Comercial à época e a resposta foi que uma empresa de consultoria ajuda a estabelecer os valores das metas. Talvez, se o franqueado participar da elaboração das metas, o entendimento das mesmas fique mais claro. Se a meta vem muito alta, nosso colaborador acredita que não conseguir alcança-la e vai trabalhar desmotivado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Rentabilidade: O ponto projetado em “x” meses no inicio da nossa franquia, cerca de cinco anos atrás, ainda não foi atingido, mesmo sabendo que o nosso desempenho está acima da média.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Sugestão: As metas são muito claras, mas a Help deveria antecipar as metas de todos os produtos alguns dias antes do primeiro dia do mês, pois assim, nós podemos nos planejar melhor e fazer campanha. Investimento: O retorno do investimento na Franquia Help é mais demorado do que o inicialmente previsto. Rentabilidade: A rentabilidade está aquém do que nós esperávamos nos seis primeiros meses de atuação da nossa loja",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Condições do negócio","Sugestão: Nossa sugestão é que a Help faça um estudo de melhoria nas comissões pagas aos franqueados em virtude deste período de restrições devido à Pandemia e também pelo agravamento da crise econômica. O período é um momento difícil, mas o aumento das comissões seria muito benéfico para os franqueados. Em verdade, nós já tivemos aumento de comissão em dois produtos e seria interessante que esse reajuste fosse estendido a todos os demais itens do portfólio Help.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Condições do negócio","Variáveis: A franquia Help é mais complexa por ela trabalha com inúmeras variáveis. Quem opera para receber na PMT, como nós operamos, onde há comissão de quatorze por cento sobre a PMT, mas só que sobre isso também há uma série de “penalties”, se você está na PMT junto com o banco, que são a arrecadação, liquidação antecipada, por exemplo, e assim a PMT acaba perdendo mais do que deveria. Investimento: O custo da franquia Help é até baixo, só que a rentabilidade do negócio precisa ser mais alta.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","A meta é dada e só aceitamos, não conseguimos fazer alterações.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","As metas são claras, mas é um setor que precisa ser buscado uma solução melhor para os que estão na base.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","CLARO AS CONDIÇOES DE NEGÓCIOS",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","demorou a dar retorno e quando começou a dar é tão pequeno que não cobre a perda dos anos iniciais",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Excelente!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Excelente!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Excelente!",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","GRATIFICANTE",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Meta possivel de atingir e ganhos possibilita realizar nossos sonhos",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Não tenho acesso a essas informações.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Não tenho mais caçadores, devido a saida da loja.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Condições do negócio","Somente a agora com o novo sistema que esta sendo implantado conseguiremos ter uma visão da help! referente a rentabilidade do negocio em comparativo com a rede. É algo muito bom que esta sendo construido.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Condições do negócio","Tivemos aumento das metas (faixas) mas não houve reajuste de valores referente as faixas.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A CRITICA QUE FAÇO E QUE A EMPRESA TEM QUE MELHORAR OS PRODUTOS OFERTADOS E BATE DE FRENTE MANO A MANO COM A CONCORRENTE, POIS EM ALGUNS ASPECTOS DEIXA A DESEJAR.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","a empresa e muito clara e tem muito respeito tanto por funcionários quanto por clientes",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A empresa é séria, porem alguns franqueados não passam as informações corretas aos clientes, e isso gera reclamações",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A empresa está crescendo, prova disso, é a carteira cada dia mais aumentando.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A Help aqui em Santa Rosa -RS não era muito conhecida e respeitada, estou um ano na empresa e agora com a mudança de colaboradores vi que estamos aos poucos resgatando a confiança dos clientes e tornando a a mesma reconhecida, pelo bom atendimento, que estamos trabalhando para conquistar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A Help é incrível, empresa super séria indico para vários amigos, pois é uma das melhores empresas no qual ja trabalhei",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A help é incrível, o marketing é ótimo em comerciais de tv radio,",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A help é uma empresa de extrema honestidade, total confiança.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A HELP É VISTA COMO UM EMPRESA MUITO SÉRIA E MUITO TRANSPARENTES COM SEUS CLIENTES.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A imagem da Help é excelente, transmite ética, respeito, honestidade.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A IMAGEM E TRANSPARÊNCIA DA EMPRESA, DE FATO, É DE SUMA IMPORTANCIA PARA FIDELIZAÇÃO DO CLIENTE. TRABALHAR EM UMA EMPRESA SÓLIDA, COM LÍDERES ACESSIVEIS, FACILITA TODAS AS ADVERSIDADES TRAZIDAS PELO DIA A DIA. TRABALHAMOS COM UM PÚBLICO VASTO E AGREGANDO MAIS UM PRODUTO COMO FGTS ABRANGE AINDA MAIS NOSSA CARTEIRA.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A imagem que a marca tem é surreal, os marketing direcionados para os clientes é bem amplos, assim nós conseguimos atrair os clientes para ofertar os produtos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A marca help tem uma imagem boa pelo clientes, tem muitos clientes fidelizados que optam em sempre fazer procedimentos de empréstimo só com a help.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A marca Help! veio para se solidificar no mercado com seus atrativos e referências atualizadas em questão de padronização de vendas de empréstimos pessoais.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","a melhor do mundoooooo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Abri a marca mais nas mídias sociais .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Achedito que a empresa tem boa imagem e respeito pelos clientes onde a marca tem passado confiança.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Acho tudo bem organizado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Agradeço a oportunidade! por fazer parte dessa empresa! desafio todos os dias, mais superamos cada uma delas, juntamente para melhoria pessoal e da equipe! juntos somos mais fortes! Quero cada dia agregar e fazer a diferenca!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Amo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","amo a help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Amo essa empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","amo essa empresa ! amo trabalhar aqui. etica e respeito sempre.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","amo trabalhar nesta empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Aprendi demais com o treinamento.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Imagem corpoorativa","atende as expectaivas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","boa imagem, tem como exemplo para lojas de credito",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Boa receptividade dos clientes referente a marca.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Deveríamos investir mas no nome help para que as pessoas conheça mas nossas franquias .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Vejo a portal nova com muita transparência assim como eu também.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","bom o que tem visto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","CORPORATIVA. de boa qualidade, uma empresa que tem nome",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Credibilidade!!!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Devemos alinhar com os parceiros \"Sindinapi\" por exemplo sobre a clareza no atendimento ao cliente , a cada 5 vendidos 2 querem o cancelamento, por falta de atendimento e até pra fazer o cancelamento não tem atendimento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Diferencial da loja help! é a transparência, clareza ao cliente sempre...",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Imagem corpoorativa","É ótimo trabalhar em uma empresa tão bem reconhecida.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","è um grande prazer em fazer parte deste time",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","É uma das melhores empresa que ja trabalhei, empresa humana que se preocupa com os colaboradores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","EM RELAÇÃO A SER RECONHECIDA PELOS CONSUMIDORES. ACREDITO QUE DEVERIA TER MAIS AÇÕES PARA DIVULGAÇÃO .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa bem reconhecida e respeitada",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa com transparência e respeito tanto com os franquiados quanto com os clientes, aonde conseguimos passar credibilidade para eles de uma forma honesta e clara.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa ética: séria, honesta, transparente. Empresa sim, mas infelizmente sofremos muito devido a falta de esclarecimento com cliente sobre alguns produtos, principalmente BMG CARD, muitos consultores (principalmente franquia) acaba fazendo a adesão do cartão para o cliente e não informa, isso acarreta em diversos cancelamentos, e ate mesmo influência ao cliente a um processo devido a falta de informação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa muito boa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa muitos solida e transparente com os seus funcionários .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa ótima",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa preza pela ética!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa que visa o comprometimento e o respeito para com os franqueados e para com os clientes.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","EMPRESA SÉRIA E ENCARADA PELOS CLIENTES COM CONFIABILIDADE",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa seria, de responsabilidade e confiança , onde só realiza sonhos .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa séria, sempre trabalha com honestidade",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa séria,organizada,total suporte aos funcionários",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","EMPRESA TEM TODA CONFIANCA PARA DAR AO CLIENTE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa transparente quanto aos serviços disponilizados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","excelência em todos os aspectos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Excelente!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Gosto muito da imagem da empresa perante os clientes e funcionários.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","HELP é show",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Help!! bem conhecida e bem falada o bom e que quando o aposentado quer ele vem ate a agente fazer",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","IMAGEM CORPORATIVA E EXCELENTE",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Imagem da empresa fortificada no mercado , com crescimento graduativo favoravel.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","IMAGEM DE MUITO RELEVÂNCIA E PASSA UMA IMAGEM DE APOIO NA HORA QUE MAIS PRECISA",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","imagem positiva",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Imagem super aceita pelo mercado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Leal ao cliente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","MAIS TRANSPARENTE POSSIVEL",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Marca bem conhecida no mercado, precisa de mais divulgação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Marca bem conhecida.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","MARCA RECONHECIDA, SÉRIA E DE QUALIDADE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Melhor empresa para trabalhar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","melhor empresa!!!!!!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","melhora faixa da loja .. loja esta muito escondida ..",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Muita reclamação sem solução, cliente sempre reclama no PROCON e Banco Central. O 0800 sempre manda o cliente ir na HELP resolver o problema mesmo quando a responsabilidade é do BANCO BMG, ou seja, a HELP só melhoraria se os funcionários fossem direto do BANCO BMG com todos os benefícios que o mesmo proporciona aos seus funcionários pois como funcionário de franqueado a remuneração é péssima sendo que até o concorrente paga melhor.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Muito boa!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Muito boa!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","muito bom .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Não avalio pela marca Help! em geral mas pela franquia que presto serviço.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","no quesito confiança e segurança ao cliente a empresa deixa a desejar devido a falta de cumprimento de prazos e burocracia para a liberação do dinheiro extra(crédito em conta). Muitas reclamações e desconfianças por parte dos clientes devido a inconsistências das informações repassadas aos franqueados pela política de crédito da HELP!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","O Banco está melhorando a cada dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","O banco já é consolidado no mercado e, tem uma boa imagem atrelada a seus produtos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","ótima empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","ÓTIMA EMPRESA, CLIENTES SATISFEITO, CONFIANTES E BEM REALIZADOS!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Ótima empresa, excelente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","otima empresa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Tudo ótimo, excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Para mim é um orgulho fazer parte da familia help! Sem ' sem rasgação de ceda\", sou muito grata pela oportunidade que me foi dada, pois o mercado de trabalho está cada vez mais competitivo e exigente. Passei muitos anos trabalhando em outro segmento, totalmente diferente e como autônoma. Quando precisei me reinventar, foi o dono da franquia help que resolveu me dar uma chance e acreditar em minha história! isso para mim é impagável! Em momento algum houve preconceito com idade ou qualquer outra coisa. Adquiri aqui na help, uma nova profissão e experiência. Claro que tenho muito a aprender, mas o que sei irei contribuir e dar o meu máximo. MUITO OBRIGADAN HELP! VISTO A CAMISA COM ORGULHO!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Imagem corpoorativa","parabéns sempre a empresa esta se destacando em 1 lugar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","poderiam ivvestir mais na divulgação da marca Help! em redes de comunicação com rádio tv.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Pontos precisam ser ajustado Uma vez que ligamos para a central e vários atendente sem educação ( não são todos ) não adianta a ponta ser educada, ser transparente tem empatia sendo que a central de relacionamento é oposto Prazo dado por eles não é cumprido onde é super desgastante, fazendo assim a empresa perder credibilidade",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Prazer em fazer parte desse time!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Quer falar de ética da empresa entre no site do reclame aqui. MUITOS, VARIOS clientes reclamando que foram a loja help! para fazer um consignado e saíram de lá com um credito pessoal com taxa de juros altíssima. Porque o atendente de negócios (por ter uma meta enorme e ser mal remunerado) \"adianta\" o valor da portabilidade, refinanciamento ou mesmo margem nova para conseguir bater meta. São INCONTAVEIS as reclamações. Isso não é ser empresa ética, é socar meta alta nos seus colaboradores e fazer eles pagarem o pato (passando por nervoso em loja, humilhação por esses clientes desgostosos que se sentem lesados - e com razão) Querem ser éticos? Alinhem com os franqueados as metas esperadas e que elas sejam alcançáveis e bem remuneradas para que os colaboradores se sintam a vontade para passar valores aos clientes sem terem que inventar mil histórias. Sem ter que enrolar. Eu estou procurando outro emprego fora das vendas porque não aguento ter que dormir todos os dias pensando nas coisas que temos que fazer em loja para que o cliente leve nosso produto crédito pessoal. É isso que metas altas e juros abusivos nos clientes fazem com seus colaboradores: fazem eles pedirem as contas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","recomendo essa empresa, otima",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","são ótimos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Segurança e credibilidade para os Clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Sem dúvidas temos um grande potencial em mãos a marca ajuda bastante",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Sem palavras a melhor empresa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Sem sombra de duvidas uma empresa maravilhosa ha qual acolhe o funcionario e tambem incentiva a alcaçar mais seus objetivos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","sempre há como melhorar, mas o caminho é esse! parabéns",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","SEMPRE TRASNPARECE TUDO PARA O CLIENTE",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","seriedade e confiança",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","sim já sou conhecida como a menina da help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","sim quando pergutamos alguns dizem que ja conhecem a empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Sinto-me satisfeita e tenho orgulho de trabalhar na empresa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Tem uma imagem de respeito",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Tenho muito orgulho de fazer parte dessa empresa maravilhosa.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","TENHO RECEBIDO ALGUMAS RECLAMAÇÕES DE CLIENTES QUE VÃO EM CORRESPONDENTES , E ELES USAM O NOME DO BANCO BMG INFELIZMENTE PARA FAZEREM A VENDA MAL FEITA OU CASADA , EXEMPLO EM VÁRIOS CASOS VENDEM O SAQUE E NÃO INFORMAM OS CUSTOS DELE ,APENAS LIBERAM COMO SE FOSSE UM EMPRESTIMO .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Toda a imagem corporativa da Empresa tem muita verdade e total transparência.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","TODA TRASPARENCIA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","todas as informações passada pra o cliente nao ter nenhuma duvida",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Um pouco mas de confiança ao cliente não séria mal",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Uma boa empresa, onde cliente sempre fazem elogios",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Uma empresa de confiança que só precisa melhorar alguns pontos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","uma excelente empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Uma excelente empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Acredito ainda tenha espaço para ser mais conhecida no mercado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Até aqui tudo culmina na falta de transparência e comunicação honesta com os clientes externos e internos (parceiros, franqueados e colaboradores).",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","empresa sólida, ética e confiável, porém deixa a desejar no aspecto de comunicação e apoio ás dificuldades do franqueado",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Estou cansada e desmotivada pela falta de apoio da franqueadora em muitos aspectos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: A Help ainda tem uma imagem muito ligada ao Banco BMG. Isso é positivo. Em nossa opinião, o Marketing deve continuar mantendo essa associação nas campanhas de marketing voltadas para o nosso cliente, pois o Banco BMG tem uma imagem sólida por ter mais tempo atuando no mercado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: A Help deve ter sua marca cada vez mais associada ao Banco BMG, uma instituição que todos conhecem.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: A Help é um branding muito respeitado e que trabalha com um market share considerável.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: A Help está entrando em uma fase de mudança de capital, mas nós ainda acreditamos que as medidas tomadas em conjunto com o Banco BMG ainda estão em formação. Nós esperamos que os efeitos sejam positivos, mas somente o tempo dirá como estará a marca Help no futuro. Estratégia: O Banco BMG tem que investir mais na rentável Rede de distribuição Help. A nossa sugestão é que a associação da imagem entre o Banco BMG e a Help se mantenha, mas que se crie uma administração sólida visando fortalecendo a marca e abrindo ainda maiores possibilidades de crescimento para a rede Help.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: A marca Help é nova no mercado. É preciso frisar mais o nome Help na mente dos nossos consumidores para tornar a marca ainda mais sólida em nosso segmento de atuação.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: Nós acreditamos que ainda há espaço para um trabalho maior do Marketing visando um posicionamento mais forte da marca Help no mercado.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Imagem: O Banco BMG preocupa-se muito com sua imagem corporativa e isso reflete muito positivamente para a Rede de Franquias Help.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: O Marketing do Banco BMG ainda precisa fazer uma divulgação maior. Nós precisamos de um posicionamento de marca melhor. Mostra ao mercado quem é a Help. Que é uma marca do Banco BMG, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Imagem: Tanto a Help, como o Banco BMG, são muito bem conceituados no segmento de correspondência bancária. Os nossos clientes se identificam e tem confiam nessas duas marcas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Marca bem focada e estabelecida.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Marca help! reconhecida pelo mercado e pelos consumidores. Sim, muito conhecida e precisamos explorar bem isso!",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Marca: A Crefisa e Agibank são muito mais conhecidas no mercado do que a Help. É preciso um investimento bem maior do Banco BMG em campanhas de marketing agressivas para tornar a marca Help ainda mais forte e conhecida pelo nosso público alvo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Marca: Em 2.020, houve uma modernização no lay out da marca Help, que teve uma boa aceitação no mercado, inclusive um prêmio com relação à inovação foi recebido pela nossa CEO. As mudanças feitas foram muito positiva para tornar a Help ainda mais conhecida no mercado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Marca: O Banco BMG e a Help são duas marcas muito sólidas e bem conhecidas pelos nossos clientes.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","O Banco BMG faz um belo trabalho com relacao a valorizacao e credibilidade da marca HELP. Estao de parabens!",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Imagem corpoorativa","Produto: A loja Help precisa ter uma gama maior de produtos. Empréstimos com garantia de veículo, imóvel ou debitado diretamente na conta de energia elétrica do cliente, por exemplo. Marca: A Help ainda precisa de uma divulgação mais forte na mídia para tornar a marca ainda mais conhecida no mercado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Produto: A nossa loja não é modelo one stop shop, pois só tem produto para aposentado praticamente. Segurança: A Help ainda precisa ser uma marca mais conhecida para gerar mais segurança ao cliente. Imagem: Nós acreditamos que a Help precisa trabalhar mais essa imagem de ser uma empresa ética, séria, honesta e transparente no mercado. Imagem: A imagem da marca Help ainda precisa ser mais bem trabalhada, pois ela ainda não está consolidada na mente dos nossos consumidores.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Relatórios: Os relatórios da Área de Comissionamento precisam ser mais claros, principalmente em relação às antecipações de comissões.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1831]
["Imagem corpoorativa","Tem que aumentar a propaganda",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Visão: A Help ainda mistura-se muito com a imagem do Banco BMG. Fica um pouco confuso na cabeça do franqueado onde termina a ação do banco e começa a atuação da Help e vice-versa, por exemplo. Visão: Não adianta somente ser honesto, é preciso também parecer honesto. Pensando assim, a Help precisa aprimorar ainda mais sua comunicação com o franqueado demonstrando mais clareza na explicação dos motivos que a levaram a tomar uma decisão. Estratégia: Nós temos uma rede Help com cerca de novecentas lojas. Existe potencial a ser explorado dentro dessas lojas e cabe à franqueadora descobrir o quê mais pode caber em nossas lojas, pois nós temos espaço para mais produtos, como o empréstimo que tenha imóvel como garantia, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Visão: A robustez do nome Banco BMG trás muita segurança para as lojas Help. Além de ser um banco sólido, o BMG tem uma grande tradição no crédito consignado. É um banco confiável porque não costuma ocasionar problemas para os seus clientes. Assim, ter o nome do Banco BMG vinculado a Help faz total diferença no nosso segmento de atuação.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","a imagem hoje está 100%",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Acredito que a marca help! pelo menos aqui na cidade de Fortaleza ainda precisa ser mais vista. Não é muito reconhecida no mercado de credito, na minha opinião.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A credibilidade é muito forte.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","É bom fazer parte dessa empresa",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa bem conceituada e se preocupa com a credibilidade",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa conhecida no ramo, sólida!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa muito transparente e ética.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa que tem uma solução multisserviços: vários produtos em um só lugar (one stop shop). Marca help! reconhecida pelo mercado e pelos consumidores. Necessário reforçar esse conceito para o cliente.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Excelente empresa, no quesito atendimento aos colaboradores e aos clientes.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Imagem corpoorativa","Excelente empresa, que respeita e preocupa com seus funcionários, de forma a ajudar e agregar cada vez mais.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","falta divulgação e clareza com os franqueados e clientes",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","muito ETICA",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","O atendimento ao cliente é ineficaz, os atendentes por muitas vezes são apáticos e não solucionam com facilidade as necessidades dos clientes . Existe uma morosidade nos casos de problemas sistêmicos, que impedem a conclusão do empréstimo, quando envolve a TI, ou Arrecadação em caso de esclarecimentos sobre descontos \"indevidos\". A demora na solução dos problemas comprometem a credibilidade, e trazem insegurança por parte dos clientes.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","o que adianta ter mil produtos agregados esgotando cada dias mais o colaboradores exemplo sindnapi ja e tanto seguro embutido e mais o sidnapi",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","a cada dia so melhora em questão a esses requisitos",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","a empresa se importa muito com o funcionário e seus franqueados.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A Help! é nota 10 em vários requisitos. e vem sempre melhorando e se ajustando ao mercado.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A HELP! É uma marca de peso.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A imagem perfeita",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","A transparência e ética coorporativa eleva cada vez mais a marca Help, uma empresa que busca constantemente a excelência.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","AGRADEÇO PELO APOIO QUE TENHO DA EMPRESA ONDE TRABALHO E PELO FATO DE QUE A CADA DIA ACREDITAM NO NOSSO TRABALHO.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","AMOOOOOOOOOOOOOOOOOOOO ESTA MARCA",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Em relação a empresa Sensacional gestão Motivacional",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa com boa visibilidade no mercado,transparente,ética. Gosto muito de trabalhar na Help em parecria com BMG",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa com grande crescimento no mercado ,que passa credibilidade para o cliente .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","empresa com marca forte no mercado",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa ética: séria, honesta, transparente - Quando se trata do seguro fica um pouco a desejar na transparência.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Empresa excelente com ótimas oportunidades.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa excelente, só temos dificuldades com sistemas, mesa e suporte saf que não nos ajuda muito.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Imagem corpoorativa","Empresa idônea.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa muito coerente com seus funcionários, principalmente a Intercrédito.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","empresa muito ética",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Empresa ótima de trabalhar",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","EMPRESA QUE TEM NOME E CREDIBILIDADE NO MERCADO",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","empresa que valoriza todos os seus esforços",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Excelente empresa para se trabalhar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","excelente!!!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","gosto do que faço e melhor ainda na empresa que trabalho",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Help com excelente posicionamento de mercado.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Help é muito conhecida.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","help sempre é um show",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Help vem se mostrando uma das melhores empresas para se trabalhar, parabéns",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","meu banco é demais",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Não sei se entendi muito bem essa parte mas se for em relação Help x Franqueado, os cliente se sentem confiantes, sempre voltam e indicam algum cliente uma vez ou outra. Agora se for com os colaboradores, pode melhorar principalmente quando se trata de salários e benefícios, pois a concorrência está com um piso melhor e benefícios mais atrativos, em relação ao comissionamento também pode ser melhor",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Imagem corpoorativa","Nossa empresa é um marco no mercado, orgulho em pertencer.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","o mix de produtos e excelente e temos para cada publico",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Orgulho em pertencer a grande familial help",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Ótima empresa e acolhedora com todos!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","sao bem transparentes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","sempre com total transparência !",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","Sempre com transparência e clareza",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","seria ótimo se conseguimos levar os clientes INSS antes de 2015 para receber em nosso banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","só ponto positivos, perfeito!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Imagem corpoorativa","super parabenizo por toda atuação ... somos colaboradores e vemos de perto todo compromisso com nos empregados",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Tudo excelente.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Um dos valores da Help, é transparência nas negociações com seu cliente e exige de toda sua rede o mesmo padrao!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","Uma empresa muito boa de trabalhar , com produtos excelentes , como volto a falar deveriamos mostrar com midia para o publico em geral .",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","uma marca de sucessso! empresa solida e transparente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Imagem corpoorativa","A MARCA HELP E BEM CONHECIDA, POREM PRECISA DA MAIS FORMA PARA NOS FUNCIONARIOS TRABALHA",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","agora melhorou bastante a divulgação da marca Help, mas muitos dos clientes ainda nao conhece",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","bem legal quando agente liga e o cliente ja conhece o bmg isso se torna mais um agendamento ou ate resolver algum problema com os clientes",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","disponibilidade e agilidade",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","E uma empresa que transmiti confiança para o colaborador",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Excelente!",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Grato por participar desta grande empresa. No mercado, a Help! e Banco BMG tem um grande potencial de crescer mais ainda do que já esta, está cada dia mais empenhada a desenvolver seus colaboradores e também satisfazer seus clientes",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","HELP NA VEIA",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","imagem corporativa perfeita",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Infelizmente a visão que tenho é de que os franqueados acabaram com o nome do banco, pois são feitos varias reclamações tanto pessoalmente quanto nos acionamentos .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","melhor empresa que ja trabalhei, ate hoje",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Muito satisfeita com a imagem da empresa no mercado, sinto orgulho de fazer parte.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Nossa imagem transmite confiança aos nossos cliente e também respeito, aonde conseguimos conquista-los. Não tenho oque pontuar fico muito feliz em saber que aonde trabalho compreendemos o lado deles com o uso da empatia, e com todo o nosso atendimento Help conseguimos transmitir essa imagem positiva da Loja.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Nossa marca dia a dia fica mais conhecida, o que só nos orgulha de trabalhar nesta empresa",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","O melhor banco para tratar com aposentados e pensionista.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","orgulho em ser help",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","otima empresa sempre procurando melhorar para que seus colaboradores e clientes ficam satisfeitos",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Recebemos algumas reclamações do cartão e juros altos ! Infelizmente são reclamações dos cliente !!!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Satisfeita com a transparencia com que a empresa trabalha.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Sempre dando ótimo suporte",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Seria bom ter mais propagandas, pois ha clientes que nao os conhece",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Só conheci a marca Help no processo seletivo. Sequer sabia que tinha Loja Help aqui na cidade há quase 3 anos. Marca BMG é bem conhecida, porém Help não tanto.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Sobre a imagem corporativa, muito satisfatório. Clientes confiam.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Tudo top!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","uma empresa com muita transparência, prestando o melhor atendimento para seus clientes",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","A filial é bem localizada, porém até nosso 0800 do banco BMG não informa que existe uma help na cidade.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Acho que deveria ter agências bancárias BMG, os clientes ficam confusos em saber o que é e para quê serve a HELP, para o público idoso banco digital é uma coisa muito distante, principalmente classe c e d. Se as Helps fossem agências bancárias como banco físico venderia muito mais.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Empresa ótima pelo reconhecimento dos colaborador e clientes",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","EMPRESA TEM MUITO A CRESCER A AINDA TEMOS VÁRIOS CLIENTES A CONQUISTAR, MAS JÁ TEM SUA MARCA SIM RECONHECIDA",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Imagem corporativa excelente.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Lidamos com muitos problemas feito por franqueado, deveriam dar mais espaço para as lojas próprias.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Marca help reconhecida como crédito para negativado e sem margem.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","melhor gestão",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","MUITOS CLIENTES RECLAMAM A FALTA DE TRANSPARENCIA, PRODUTOS ENVIADOS E NÃO CONTRATADOS PELO CLIENTE.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","ótima empresa",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Ótima empresa nesse quesito.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Poderia liberar o empréstimo consignado para o funcionário",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Imagem corpoorativa","Sugestão: Help é um nome forte, porém é um termo em inglês, que foge totalmente da linguagem de entendimento da grande maioria dos aposentados, e até das pessoas em geral. Vejo como uma necessidade trabalhar o marketing em cima do significado da palavra Help (aqui na ponta nos esforçamos em esclarecer ao cliente, mas não é suficiente)",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Imagem corpoorativa","Top das Top Amo trabalhar nessa empresa",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Implantação de loja","A loja nos deu um suporte de treinamento para atendimento e atuação no sistema. O treinamento em relação ao convencimento do cliente numa venda de CNC por exemplo fica a desejar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","acredito que o treinamento seria mais eficaz de forma presencial, mas a forma como é aplicada ainda assim nos da uma base muito bacana do produto e sistema!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Acredito que poderia já nos treinamentos os cursistas terem um treinamento de digitação ou um conhecimento maior das telas de digitação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Acredito que poderiam ser feitos treinamentos mais interativos e que possamos nos desenvolver mais.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Ao meu ver por ser uma loja nova, acredito que estamos no caminho certo, sempre buscando alcançar nossas metas!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Até então me sinto muito satisfeita com todo o suporte de treinamento e desenvolvimento dos consultores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Implantação de loja","Boa tarde, a princípio a empresa Help, é uma empresa muito família, aonde você se senti próximo das outras hierarquias, o treinamento foi um aprendizado pra vida, muito bom. A equipe aonde estou fazendo parte me recebeu muito, falta muito ainda mas estou conseguindo evoluir.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Como foi muitas informações ao mesmo tempo, foram poucos dias de treinamento, como houve bastante mudanças, algumas informações ainda ficaram no ar, mas estou conseguindo me adaptar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Duração longa, acredito que a revisão pode ser eliminada, ou acrescer acessos a sistemas com manipulação dos colaboradores novos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","e muito bom para nossa formação aprendemos muito um com os outros",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1810]
["Implantação de loja","Em questão de integração, foi Ok supervisora maravilhosa e fomos aprendendo juntas. Muito profissional, e responsável.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Explicações boas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Explicações excelentes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","fui super bem recebida.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Implantação de algum projeto onde o consultor fosse pelo menos uma vez durante periodo treinamento, visitar alguma loja que fosse ponta da Franquia. Afim de melhorar suas técnicas de vendas, aprender coisas novas para trazer para sua loja e contribuir para o crescimento da mesma.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","implantação de propaganda, no interior da loja",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Melhorar a contratação de funcionários",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Muito didático os treinamentos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Implantação de loja","muito satisfeita com os treinamentos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Não tenho críticas, só mente elogios, as lojas estão de parabéns.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1810]
["Implantação de loja","O treinamento a distância por videochamada, poderia ser melhorado com mais assuntos menos teóricos e mais práticos, com o que acontece realmente em nosso dia a dia. E os slides poderiam ser resumidos com total foco para dar segurança ao que acontece diariamente na loija. Possuo segurança total no que eu faço pois eu me adapto facilmente com sistemas por experiência adquirida em empregos anteriores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Implantação de loja","O treinamento dura 09 dias, porem você só tem a teoria e não existe a prática. Fica muitos cursos e muita informação passada mas sem a pratica diretamente com o cliente. Acho que deveria ter como por exemplo os dois últimos dias para uma pratica mais avançada.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","os treinamentos sao bem explicados e sao otimos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Implantação de loja","Os treinamentos são detalhados e bem explicativo, não tenho o que reclamar sobre os nossos treinamentos são excelentes! Nossos sistemas 100% seguros",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Implantação de loja","Ótimo treinamento dado pelo Vinicius, um profissional incrível. Foi super breve em tudo que ensinou de forma ampla e clara.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Poderia mudar o lides que já está muito saturado , pois os clientes são os mesmos , sabemos até qual o cliente é com o número do cpf dele .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Poderia ter treinamentos mais praticos , não apenas teóricos do sistema , uma coisa é ouvir como funciona , outra é a prática então um treinamento para verificar o que está faltando para melhorar o atendimento ao público",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Só tenho a elogiar! Uma empresa maravilhosa de se trabalhar!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","temos que acessar muitos sistemas, não é simples",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Tenho uma experiência muito ruim com a franquia simples , muito desorganizado o RH até hoje nem minha carteira atualizaram minha base salarial",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Tudo ótimo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Treinamento excelentes porem acredito que duvidas podem ser tiradas no final, pra não perder tempo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Treinamento muito completo e bem explicativo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Treinamento online com muita teoria e pouca pártica, inviabilizando assertativas quanto ao sistema.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","treinamentos diariamente sobre vendas e produtos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Treinamentos podem ser mais objetivos e serem feitos com mais antecedência.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","A avaliação dada é referente a loja que implantei em 2018.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: A Equipe de Expansão atua muito bem porque há um acompanhamento efetivo durante a implantação da loja, pois estão em contato frequente conosco e se surge algum ponto crítico, as pessoas responsáveis atuam rapidamente para a melhor e mais ágil solução para o problema. Atendimento: Nós tivemos uma experiência ruim com a Artfox, fornecedora de mobiliário e comunicação visual, pois demoraram muito para terminar o serviço, excedendo o prazo inicialmente combinado. Preço: A fornecedora de mobiliário e comunicação Artfox atrasa a entrega o trabalho depois do prazo combinado, mas cobra valores menores para execução dos serviços. O outro fornecedor homologado que presta os mesmos serviços termina tudo dentro do prazo, mas os preços cobrados são mais altos do que os da Artfox. Atendimento: Quem é o nosso melhor fornecedor na fabricação e na entrega pontual dos uniformes é a Mix. O outro fornecedor homologado de uniformes que nos atendia tinha uma tabela de tamanhos errada. Planejamento: Nós não participamos da elaboração dos objetivos e metas da nova loja. Já vem determinado da Help que a loja vai ter três consultores, por exemplo, mas isso não é explicado e discutido com antecedência conosco. A decisão vem de forma impositiva.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: A Equipe de Expansão dá respostas rápidas às nossas dúvidas e a análise de praças é bem feita. Atendimento: O projeto arquitetônico perfeito porque nós tivemos acompanhamento constante de parte da equipe responsável. Atendimento: A equipe responsável pelo fornecimento de mobiliário e comunicação foi bem solicitada e prestativa no atendimento de nossas necessidades. Qualidade: A qualidade precisa melhorar, pois o material de confecção dos uniformes estraga facilmente. Prazo: O fornecedor do uniforme divide o pagamento e isso nos ajuda muito na hora de quitar o valor cobrado. Sistema: Houve um pouco de burocracia no momento em relação ao Cadastro Itaú, mas a equipe responsável até que resolveu rapidamente o problema.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: A Equipe de Expansão deveria conduzir tudo sozinha, mas escolhem pontos comerciais longe de bancos e aglomerações de pessoas, por exemplo. Durante a prospecção de novos locais, nossa sugestão é que a opinião do franqueado conhecedor da região da cidade seja mais ouvida durante a prospecção de locais comerciais. Atendimento: Não há um suporte e acompanhamento efetivo durante a implantação da loja. Atendimento: Na parte do projeto arquitetônico, a pessoa manda as medidas e o layout padrão, mas não há um posterior acompanhamento satisfatório do time da Help. Qualidade: A qualidade do mobiliário é ruim. Entrega: O fornecedor homologado de mobiliário e comunicação visual demora a concluir os serviços e atrasa a entrega dos móveis também. Sugestão: Nós acreditamos que não há necessidade de equipamentos para cada posto de atendimento. Visando reduzir custos, nossa sugestão é que a loja tenha apenas um conjunto de pad, câmera e polegar. Alinhamento: Nós não somos chamados para construir as metas e objetivos da loja em conjunto com a equipe comercial do Banco BMG e Help. Prazo: O Treinamento de Formação de Franqueados com duração de cinco dias em tempo integral é muito exagerado. Apoio: Nós não temos auxílio do Marketing. Nós precisamos de ajuda na pré-abertura e na inauguração para definir qual ação de guerrilha pode trazer o perfil de público correto à nossa loja ou nos dar apoio para fazer uma panfletagem, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Atendimento: A Equipe de Expansão evoluiu muito ao longo da caminhada de evolução do número de lojas da rede. Nós acreditamos que os processos estão mais bem estruturados e organizados o que permite à equipe um acompanhamento pleno das nossas expectativas. Atendimento: Nós acreditamos que são poucos os fornecedores homologados de mobiliário e comunicação visual, o que torna esse modelo de atendimento muito engessado. Nós ficamos reféns, pois não há alternativas para que nós possamos negociar o melhor preço para o serviço a ser prestado. Os cumprimentos dos prazos de entrega não seguem o que foi acordado previamente conosco. Não há estoque para pronta entrega, pois se um item quebra, leva vinte dias para nos enviarem outro. Preço: O preço dos uniformes está coerente com os valores praticados pelo mercado. Sistema: A equipe de implantação responsável pelo Código Help faz tudo pontualmente, às vezes, eles se antecipam ao cronograma na instalação desse código. Suporte: Todas as iniciativas em relação à pré-abertura de loja são por conta do franqueado. A franqueadora faz algumas sugestões, mas não participa efetivamente desse processo de inauguração. Nós gostaríamos um apoio mais forte e efetivo de ações para divulgação dessa nova unidade em alguma mídia, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: A Equipe de Expansão não dá muita abertura para que o franqueado exponha seus pensamentos de avaliação sobre a implantação da loja. Só prevalece o que eles acham que é certo, mas quem fica em São Paulo não tem uma ideia clara se um ponto comercial é bom ou não aqui no Nordeste, por exemplo. Atendimento: A Equipe de Expansão não faz um acompanhamento correto do cronograma de implantação, por exemplo. Elogio: O arquiteto que acompanha o projeto arquitetônico realmente entende do assunto e manda o descritivo detalhado, faz o acompanhamento de todas as etapas e ouve nossas opiniões sobre cada situação especifica aqui da nossa região do Brasil. Fornecedores: Nós temos várias lojas no Nordeste e somos obrigados a adquirir produtos e serviços de fornecedores homologados de comunicação visual de São Paulo, com custo bem maior, por exemplo. É difícil entender como uma franquia que atua no Brasil inteiro não tem empresa habilitada a nos atender aqui na nossa região. Atendimento: O fornecedor do mobiliário está situado em Pernambuco e nós atende muito bem, tanto na qualidade dos móveis e materiais utilizados, como também no cumprimento dos prazos para a conclusão dos serviços prestados. Qualidade: A qualidade dos produtos e serviços prestados pela equipe de comunicação visual são ruins. Suporte: Não há apoio do Marketing para nos ajudar na pré-abertura das novas lojas. Tudo o que nós fazemos em termos de operacionalização e custos é por nossa conta.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Atendimento: Nós acreditamos que a Equipe de Expansão deveria fazer uma análise mais aprofundada sobre a praça em si que está sendo avaliada. Ou seja, é preciso fazer um estudo prático em conjunto com um estudo técnico mais detalhado. Em certa região, a exigência é para que nós tenhamos quatro funcionários na nossa loja, quando a nossa concorrência tem apenas um funcionário somente na mesma localidade, por exemplo. O número excessivo de funcionários aumenta os custos e reduz nossa margem. Nós mostramos que o estudo do exemplo citado estava equivocado, mas a Equipe de Expansão não deu o braço a torcer. Sistema: Na implantação dos Códigos Help e Itaú, as equipes responsáveis por tais sistemas poderiam ser mais objetivas e práticas nas documentações solicitadas, pois quando falta um documento em nosso envio, a área manda um e-mail padrão de resposta pedindo toda a relação de documentos novamente. Ou seja, eles nem observam o que documento já foi enviado ou não e pedem tudo novamente. Preço: Os preços dos fornecedores de mobiliário e comunicação visual poderiam ser mais baixos porque eles atendem uma grande demanda de serviço. A Help deveria negociar mais com esses fornecedores visando reduzir o valor cobrado. Alinhamento: Em relação aos objetivos e metas da loja, a análise deveria ser mais bem elaborada. A equipe da Help faz um estudo pouco detalhado da praça onde a loja será aberta e deduzem que são necessários um supervisor e três funcionários, quando a nossa concorrente tem apenas dois funcionários, um consultor e um supervisor, apenas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: Nós adquirimos essa unidade em um repasse. A loja estava com equipamentos antigos e alguns itens quebrados. Nós não tivemos apoio da Equipe de Expansão em relação a essa situação precária da loja que nós assumimos. Atendimento: Em virtude do mau posicionamento dos postos de atendimento, por exemplo, nós acreditamos que o projeto arquitetônico da nossa loja deveria ter aproveitado melhor do espaço físico. O arquiteto ignorou a cozinha, que está destruída e nós vamos ter de arcar com as despesas de reforma. Qualidade: A qualidade dos uniformes está aquém do necessário, pois o material não é resistente, tamanho é fora de padrão, por exemplo. Preço: O preço dos uniformes está acima dos valores cobrados por outras empresas não homologadas. Prazo: Os processos de cadastros Código da Loja Help e Cadastro Itaú são muito demorados. Ao todo, foram três meses para completar esses dois cadastros. Prazo: O prazo para reposição dos equipamentos câmera, mouse e pad foi muito demorado. Metas: Existe um conflito na elaboração de metas para a nossa loja, pois o produto mais básico é do Itaú e não do BMG e, por isso, Itaú não nos dá um suporte consistente e nos perdemos vendas no Empréstimo Consignado Itaú por não saber utilizar o IBCONSIG. Não é só pedir para vender, é preciso oferecer suporte para que nossas vendas aconteçam. Treinamento: O Treinamento de Formação de Franqueados dura cinco dias, um período longo demais, três dias são suficientes. Informação: No Treinamento aos Franqueados, o conteúdo deveria focar muito em ensinar o novo franqueado a usar os sistemas informatizados de venda dos produtos Help. Apoio: Não houve nenhum suporte de parte do Marketing. O ideal é que houvessem brindes para serem distribuídos visando chamar atenção dos clientes para vir conhecer a nossa loja, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Atendimento: Nós fomos bem atendidos pela Equipe de Expansão durante a implantação das nossas lojas. Entretanto, houve divergências em uma de nossas novas lojas, pois nós constatamos a falta da geladeira e do micro-ondas e ficou claro que a equipe de expansão não foi até o local para constatar a real situação antes de repassá-la a nós. Fornecedor: Nós fomos muito bem atendidos pelo fornecedor de mobiliário em termos de qualidade dos materiais e entrega no prazo acordado previamente. Pagamento: O pagamento do fornecedor de mobiliário poderia ser dividido em mais vezes, por exemplo. Qualidade: A qualidade dos uniformes é ruim, pois o tecido esgarça facilmente, mesmo com pouco tempo de uso. Apoio: O Marketing precisa chegar mais próximo do franqueado na hora da inauguração da nova loja. Não só disponibilizar o material na Extranet, mas analisar e sugerir novas ações que estejam de acordo com a nossa região de atuação, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: Nós fomos muito bem atendidos pelo Arquiteto Cristiano, pois ele foi muito ágil e eficaz na elaboração do projeto arquitetônico relativo à mudança do ponto comercial de nossa loja Help. Fornecedor: Nós gostamos muito da atuação do fornecedor Mix que comercializa os uniformes, pois o atendimento é feito de modo prestativo e atencioso e entregaram todos os produtos dentro do prazo combinado, por exemplo. Atendimento: A instalação dos sistemas Fale Sempre Mais e Intergral foi realizada rapidamente. Processo: O processo de definição dos objetivos e metas da loja precisa ter um embasamento maior em termos de dados e conteúdo para que o alinhamento esteja dentro da expectativa que a equipe da Help nos cobra.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Atendimento: Nós implantamos uma loja nova. Em termos de Cadastro Itaú, houve muita morosidade com questões burocráticas com relação aos documentos solicitados. Metas: Por ser a nossa primeira loja, nós sentimos muitas dificuldades de adaptação aos tipos de produtos e às particularidades do nosso novo segmento de atuação da Help. Nós tivemos ajuda da Área Comercial e esse acompanhamento nos fez caminhar com segurança em direção às metas estabelecidas. Prazo: Nós acreditamos que cinco dias são suficientes. O conteúdo programático é bem abrangente, interessante e útil ao franqueado no momento de administrar a loja. Suporte: Em 2.020, nós abrimos a nossa loja em meio às restrições e protocolos de segurança relativos à Pandemia e o Marketing tentou nos ajudar o quanto pode durante a fase de pré-abertura e inauguração, mas sem oferecer sugestões mais criativas para superarmos as nossas dificuldades na divulgação da loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Atendimento: Nós só temos elogios ao atendimento dos profissionais da Equipe da Área de Expansão. Todos eles são muito prestativos, práticos e atenciosos. Preço: As condições comerciais oferecidas pelos fornecedores de mobiliário e comunicação visual estão um pouco acima dos valores cobrados pelas empresas da nossa região que oferecem o mesmo padrão de serviço. Entrega: Os prazos para execução dos serviços são muito demorados. A entrega dos produtos também atrasa. Nossa sugestão é que a Help faça homologação de uma empresa fornecedora de mobiliário e comunicação visual aqui da Região Norte porque o frete do Sul até aqui é muito oneroso para nós. Às vezes, essas complicações citadas nos de cumprir o prazo correto de inauguração da nossa loja. Treinamento: Para quem já tem formação e experiência na área de correspondente bancário, o treinamento está adequado, mas para um novo franqueado é preciso focar mais no lado prático da venda de produtos no dia a dia da loja Help. Suporte: O Marketing precisa estar mais presente na fase pré-abertura de loja, analisando as características da região onde a loja está localizada e promovendo, em conjunto com o franqueado, mais ações de marketing de guerrilha, como nos oferecer um jingle para o carro de som, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Implantação de loja","Atendimento: Nós somos muito bem atendidos, pois a Equipe de Expansão está sempre fazendo o acompanhamento da implantação de loja e entra contato para esclarecer nossas dúvidas, por exemplo. Qualidade: A qualidade dos materiais de mobiliário deixa muito a desejar. As cadeiras não duram nem noventa dias de uso e nós tivemos que reforma-las todas, o que gera um custo extra para nós. Preço: Os preços dos itens de mobiliário estão muito acima dos praticados por empresas que vendem os mesmos produtos aqui na nossa região. Fornecedor: O fornecedor da Help demorava setenta dias para entregar os itens , cobravam mais caro e a durabilidade dos materiais usado nas confecções era muito baixa. Assim sendo, nós decidimos comprar uniformes de um fornecedor local que entrega pontualmente, tem um preço um pouco menor do que o fornecedor homologado e a qualidade dos produtos permite maior durabilidade. Atendimento: Nós temos um acompanhamento muito específico e constante no processo de alinhamento dos objetivos e metas da nova loja. Apoio: Nós não temos contato nenhum com o pessoal para a realização da divulgação da nova loja. Em verdade, o Marketing disponibiliza um telefone de contato, mas não sabemos com quem falar exatamente. O suporte ideal seria fazer o apoio mais regionalizado: rádio local, carro de som e panfletagem, por exemplo, de acordo com o perfil da localidade de cada loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: O atendimento e o acompanhamento da Equipe de Expansão merecem muitos elogios, pois abrangem cem por cento das nossas necessidades da implantação de loja, com ampla disponibilidade para nos atender e sempre muito rápidos nas respostas. Sugestão: Há um ponto de atenção que a Equipe de Expansão deve ter em relação à abertura de novos pontos e a forma como é conduzido esse processo. Em certas regiões, há lojas muito próximas uma das outras, por exemplo, o que é ruim para que ocorra uma expansão saudável da Rede Help. Preço: Nós já constatamos preços menores em fornecedores de mobiliário e comunicação visual da nossa região quando nós fazemos a comparação com os atuais fornecedores homologados pela Help. Preço: Em relação aos uniformes, nós já percebemos que algumas empresas não homologadas pela Help têm qualidade superior no material usado para confecção e os preços cobrados são vinte e cinco a trinta por cento menores do que os utilizados pelos fornecedores homologados. Sistemas: As instalações do Fale Sempre Mais e do Intergrall deveriam ser mais ágeis, pois em algumas de nossas lojas houve atraso na conclusão desses serviços. Metas: O processo de construção das metas para a loja está baseado em estudos que o Banco BMG faz, o modelo “walk in” e uma análise da região, acabam não se comprovando cem por cento válidos de acordo com a nossa experiência prática comercial do dia a dia. É uma negociação que vai se estender por meses até o Banco BMG concordar com a nossa argumentação, o que gera um embate desnecessário, principalmente, na efetivação dos resultados nos primeiros meses da nova loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: O atendimento é um pouco frágil. A Equipe de Expansão não tem muito conhecimento técnico para análise de praças e localização do ponto. Esse estudo é fundamentalmente baseado nos leads, o que é uma técnica deficiente, tanto é assim, que há muitas lojas Help fechando nos últimos doze meses. Suporte: O suporte na instalação dos sistemas Fale Sempre Mais e Intergrall / DNA é como trocar o pneu com o carro andando. Esses sistemas continuam ruins. Apesar das mudanças empreendidas, ainda ocorrem travamentos e não agregam adequadamente os novos produtos, por exemplo. Apoio: O Marketing da Help tem que participar lado a lado conosco em nossas ações de marketing de guerrilha para avisar a cidade da pré-abertura e do período de inauguração da nossa loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Atendimento: O Cristiano é muito profissional, pois resolve as situações o mais rápido possível e acompanha de perto todo o processo esclarecendo as nossas dúvidas e questionamentos. Fornecedores: Entre os fornecedores de mobiliário e comunicação visual, nós contratamos o serviço da Artfox porque é um único que prometia completar o serviço dentro do prazo acordado e realmente entregou tudo o que solicitado dentro do período combinado. Atendimento: Entre os fornecedores homologados de uniformes, nós trabalhamos somente com a Mix, que oferece uma qualidade satisfatória e entrega no prazo combinado, mas o preço cobrado teve um grande alto nos últimos doze meses. Cabe destacar que nós não fizemos pedido ao outro fornecedor porque não tinham material disponível ou não atendiam o prazo de entrega solicitado. Prazo: O cadastro feito pelo Itaú é muito moroso. Por outro lado, a liberação do Código de Loja Help é mais ágil. Metas: Os critérios para a construção de metas pelo Banco BMG são controversos, pois a análise é feita sobre o potencial dos leads dos clientes presentes na área de atuação da loja, mas esquecem de levar em conta o potencial de consumo da mesma localidade. Ou seja, se esse cliente consome em outra região diferente daquela avaliada, o potencial não pertence à nossa loja. Treinamento: O Treinamento de Formação de Franqueados deve ter um foco ainda mais na prática do dia a dia de operação de uma loja. Para um novo franqueado que não tem experiência na área de correspondência bancária, como nós já temos, por exemplo, não irá sentir tanta segurança para operar uma loja Help. Suporte: O Marketing do Banco BMG está focado em macro mídia, ou seja, investimento pesado em canais abertos de televisão, por exemplo. O apoio relativo às fases de pré-abertura, inauguração e ações locais ficam em segundo plano. Parece que já há um plano piloto do Marketing com micro mídia, ou seja, uma análise mais detalhada das características da região e dos clientes que estão dentro do raio de atuação das lojas Help em diferentes pontos do Brasil, o que é muito bem vindo para os franqueados.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Atendimento: Para a conclusão do projeto, a equipe programou o envio do novo enxoval de Marketing para maio, mas este incompleto aqui loja. Nós fizemos três cobranças, mas até agora, em setembro, não enviaram o complemento que falta. Nós acreditamos que faltou controle, pois o mesmo problema durante três meses, a pendência continua e nós continuamos sem uma resposta que justifique o atraso da entrega do restante do enxoval. Fornecedor: O fornecedor de mobiliário entrega móveis com qualidade mediana. Ao nosso modo de ver, a durabilidade do mobiliário deveria ser maior. Preço: O preço cobrado pelo fornecedor de uniformes está um pouco alto demais para a quantidade de três camisas e três blusas por vez para cada uma das nossas lojas. Sistema: O Cadastro Itaú tem uma instalação muito demorada. A instalação foi iniciada e prometida para junho de 2.021, mas nós estamos em setembro e ainda não temos Código Itaú disponível na nova loja. Qualidade: A qualidade dos equipamentos periféricos é boa, mas nós acreditamos que, com as novas tecnologias presentes nos celulares, o uso de pad e polegar ficaram defasados. A Help precisa descobrir um jeito melhor para substituir o uso do pad no processo de auditoria, pois este equipamento oferece muita dificuldade para colher assinatura do nosso cliente idoso. Prazo: A duração do Treinamento de Formação de Franqueados é extenso no formato de cinco dias, sendo que três dias são o ideal. Apoio: Nós não tivemos nenhum apoio do Marketing na pré-abertura e no período de inauguração da loja. O enxoval demorou a chegar e não foi enviado completo. O Marketing poderia ter feito uma doação de panfletos, contratado um carro de som ou até mesmo ter colocado um painel nos pontos de ônibus da nossa região para nos ajudar na inauguração da nossa loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Implantação de loja","Em se tratando de repasse CB, não temos a clareza do e-book enviado. Sendo surpreendido negativamente quando recebemos a loja.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1810]
["Implantação de loja","Equipe: A Equipe de Expansão é muito prestativa. Os retornos aos nossos contatos são rápidos. O projeto arquitetônico tem o detalhamento e a consistência necessária nas informações e estão periodicamente em busca de novos fornecedores homologados. Pagamento: O fornecedor de mobiliário e comunicação visual que nos atendeu só tem opções de pagamento à vista ou metade no ato e o restante depois de quinze ou trinta dias, isso independente do valor cobrado. O ideal seria que houvesse a possibilidade de um prazo de pagamento estendido em mais parcelas, como trinta, sessenta e noventa dias, por exemplo. Atendimento: Nós tivemos dificuldade em orçar um serviço com o fornecedor de mobiliário e comunicação visual, os quais são homologados e nós somos obrigados a trabalhar com eles, mas pela falta de resposta, nós fechamos a execução do serviço com um fornecedor local prazo para esse trabalho estava esgotando. Preço: Como a Help compra grande quantidade de uniformes, o preço cobrado do franqueado poderia ser mais negociado e as condições de pagamento deveriam ser mais flexíveis.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Equipe: A Equipe de Expansão é ótima, pois estão dispostos a nos atender e também para fazer o acompanhamento durante todos os trâmites da nova loja. Os prazos de cada etapa foram cumpridos. Sistema: O ideal é que os dois códigos sejam habilitados ao mesmo tempo. A implantação do Código da Loja Help é mais rápida. Ao contrário do Código Itaú, que é mais burocrático e torna mais demorado o pagamento das comissões relativas às vendas do Empréstimo Consignado Itaú, por exemplo. Sugestão: O Treinamento de Formação de Franqueados é cansativo, pois tem muita informação, mas é muito importante porque agrega muito conhecimento teórico e prático ao franqueado. Se não fizer esse treinamento, o novo franqueado deixa de entender aspectos fundamentais para o bom andamento da loja Help. Nossa sugestão é que o franqueado pudesse escolher em frequentar os cincos dias de duração direto ou que esse período fosse dividido ao longo de quatorze dias, sendo dois dias e meio na primeira semana e outros dois dias e meio na segunda semana.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Implantação de loja","Muitos itens do ponto comercial deve melhorar",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1810]
["Implantação de loja","Não passei por processo de implantação de loja, apenas recebi umrepasse da CB,",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","O processo de cadastramento do itau é muito demorado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Preço: O fornecedor homologado de mobiliário e comunicação visual é um pouco caro demais. Qualidade: A qualidade dos materiais proporciona uma boa durabilidade aos uniformes. Meta: Às vezes, em algumas cidades do interior do nosso estado, as metas estabelecidas são mais altas do que as vigentes em cidades que têm uma população maior e com mais fluxo de pessoas. Suporte: O suporte inicial na pré-abertura é bem feito pelo Marketing, mas a iniciativa das atitudes a serem tomadas são nossas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Projeto: Nós preferimos quando as PA’s ficam de frente para a rua e não dispostas na lateral, pois, desse modo, o nosso colaborador pode observar a movimentação de algum cliente entrando na loja mesmo quando está usando o computador, por exemplo. Preço: Em outras lojas nossas que não são Help, nós pagamos quase a metade do preço no serviços prestados. Como são poucos fornecedores homologados de mobiliário e comunicação visual, os preços cobrados estão acima dos praticados pelo mercado. Custo: O preço cobrado pelos fornecedores de uniforme está acima dos cobrados por outros fornecedores não homologados pela Help. Sistema: A Help deveria unificar o envio de documentos necessários para o Cadastramento dos Códigos Help e Itaú, pois a atual sistemática exige muita burocracia. Prazo: A reposição dos equipamentos periféricos foi muito demorada. Qualidade: O Headphone é de baixíssima qualidade. Quebra muito fácil. Metas: No alinhamento de metas, é importante que a Help foque um pouco mais no consignado para a saúde financeira da loja. O ideal é que a meta pague o custo da loja e sobre um lucro para manter a loja funcionando. Em algumas de nossas lojas, a meta é focada em CNC, para nós, que somos do mercado, está OK, mas para o franqueado novo é preciso explicar isso um pouco mais. Apoio: Antigamente, o suporte do Marketing na pré-abertura era maior, porém, agora, esse apoio diminuiu muito. Toda ajuda do Marketing é bem vinda, mas nesta última loja, nós fizemos a inauguração da loja sozinhos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1810]
["Implantação de loja","Qualidade: Na nossa região, nós temos empresas não homologadas que oferecem móveis de maior durabilidade e com preço mais baixo. A qualidade dos serviços entregues pelos fornecedores homologados de mobiliário e comunicação visual poderia ser melhor, pois há móveis que não resistiram ao uso e estão se desmanchando. Preço: Os preços que os fornecedores homologados de mobiliário e comunicação visual nos cobram está acima dos valores praticados pelos mesmos tipos de empresas aqui na nossa região. Atendimento: Os serviços prestados pelo fornecedor homologado de mobiliário e comunicação tiveram atraso no cronograma e as entregas aconteceram em horários fora daqueles planejados com antecedência. Preço: Os preços cobrados pelos fornecedores homologados de uniformes estão acima dos valores cobrados por empresas da nossa região não credenciadas junto à Help. Processo: Em verdade, não há alinhamento durante a implantação da loja, pois as decisões sobre os objetivos e metas são unilaterais apenas de parte da Help. Treinamento: O Treinamento de Formação de Franqueados tem muitos dias de duração.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","Todos mto solícitos. Parabéns !",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Uniformes de má qualidade e valor elevado pontos mal planejados, temos lojas até hoje que não conseguimos o alvará, pois não possuem toda documentação exigida pela prefeitura, fizemos várias mudanças de pontos de lojas, pois não passaram na vistoria dos bombeiros, não tem lead's suficientes para atender a necessidade, metas elevadas, mão de obra insuficiente, fornecedores homologados com orçamentos caríssimos e prazos dilatados precisamos ter a liberdade de contratar a prestação com orçamentos mais competitivos,",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","A equipe de implantação help é bem organizada e bastante acessível.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","A loja poderia está em local mais acessível pra captacao de mais clientes.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Acredito que há sempre espaço para melhorar um ponto ou outro, mas no mais me sinto satisfeita.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Alguns aspectos não posso avaliar por, ainda, não ter participado do processo.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Analisar as praças com mais coerência implantações novas lojas, alugueis elevados. fornecedores com mais flexibilidades, suporte fale sempre mais atender as necessidades do fraqueado com rapidez.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","As respostas onde foram marcadas NÃO SEI/ NÃO SE APLICA, é porque não possuo contato direto com essa área e não posso responder a respeito.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Prezados, observando aos treinamentos dos novos funcionarios, por que não fazer o treinamento só na parte da manhã e em seguinte realizar a prova, pois eles ficando o dia todo no final da tarde quase não assimilaram o conteúdo e a tarde eles observarem na prática os produtos.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Implantação de loja","Em relação ao Cadastro Itaú muito demorado poderia ser vai rapido essa liberação.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Equipe com retorno rapido e sempre atende de prontidão",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Exigência por m2 mínimo da loja, mas vejo lojas abertas com tamanho abaixo desse mínimo exigido.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Hoje não atuo em loja, estou gestante e trabalho homeoffice",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","o alinhamento está muito bom",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Pesquisa não se aplica a minha função , realizo a função de coordenação , não sendo da minha ossada sobre prazos e negociações para abertura de novas lojas , decisões são tomadas pela diretoria",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Pessoal do expansão é extremamente educado, atencioso, mas como algumas demandas nao dependem deles e eles dependem de terceiros pelo que entendo. A coisa para e nao temos retorno em tempo. Quanto a verificação de praças e etc... Vejo que eles precisavam acatar mais a opnião de quem está na ponta na coordenação e gerentes da praça que estão visualizando, pois muito diferente de graficos é o dia a dia de cada cidade e regiao.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Sobre o cadastro do Itaú o prazo para liberação de um código ultrapassa os 90 dias, muito demorado.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Suporte dado para realizar os procedimentos diários de atendimento e resolução estão nos conformes.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Deveria ser agregado no treinamento um dia de rotina no Call center, ou qualquer segmento de vendas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","É de grande satisfação receber os novos colaboradores já com o conteúdo em mente de suas atividades em loja.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","estamos indo no caminho certo, j",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","Estava tendo treinamentos de 20 dias, isso estava achando muito extenso.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Implantação de loja","FAZER UM TREINAMENTO COM SITUAÇÕES MAIS REAIS",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Implantação de loja","Financeiro bom, Sr. Waldir e Sr. Mirian excelente pessoas, porem seus respectivos gestores muito grossos, ignorantes e incompreensíveis, cobranças fora de horário de serviço, deixando a desejar na contribuição enquanto gestor.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1810]
["Implantação de loja","horário das Matinais.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1810]
["Implantação de loja","Me sinto privilegiada em trabalhar na Loja Help, exercendo meu trabalho junto a minha equipe, obtivemos resultados positivos, elogios e clientes fidelizados junto ao nosso banco. Além de realizações de metas pessoais. Muito bom trabalhar na Help, empresa de Excelência. Em nossa cidade de Patintins-Am, não temos caixas eletrônico 24hs, o que dificulta para alguns clientes a retirada de valores, visto que o nosso Banco BMG foi bem aceito em nossa cidade, precisamos com urgência de um Caixa Eletrônico.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1810]
["Implantação de loja","Muito Bom . bem proveitoso",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1810]
["Implantação de loja","muito bom, a Loja sempre investe em bons treinamentos e desenvolvimento de seus coolaboradores",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Implantação de loja","O Mailing cai muito cliente repetitivo, o botãor refin e consignado não funcionam direito. Poderia melhorar de resto tudo ótimO!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1810]
["Implantação de loja","Precisa se de treinamentos mais específicos para novos colaboradores, muita informação nos primeiros dias.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","Sistema DNA muito lento e obsoleto, dá muito problema e precisamos de um sistema rápido e leve para performar em alto nível. Se queremos ser melhores que os concorrentes em números, precisamos entender e ter sistema mais ágil.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1810]
["Implantação de loja","Treinamento muito extenso .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","treinamento no tempo bom, sistema com todas as ferramentas que precisamos para operação.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Implantação de loja","eu sou grata por fazer parte desta empresa não tenho nada a declara ou criticar e sim só agradecer a oportunidade de fazer parte dela.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1810]
["Marketing","A cada dia melhor",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","A comunicação via e-mail chegam no meio da campanha e fica difícil acompanhar o que é necessário sem ter o material.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","A galera do martekting é uma equipe nota 10, as matinais são inovadoras e incentivadoras e com muita clareza.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","A joga de marketing é sensacional",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","A loja help em si vem crescendo bastante e se inovando a cada dia mais, seria melhor ter mais anuncios da loja em outros canais.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","A única coisa que deveria ter na loja sempre é brindes para o clientes o resto está excelente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","acho as campanhas um maximo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Acho bem eficiente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Acho o marketing muito bom, valoreza os produtos e a empresa.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","acho o Marketing super acertivo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Acho que as campanhas da caçadores poderiam ser mais estimulantes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","acho que as campanhas são bem feitas e ajuda muito na divulgação",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Amo a empres",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As campanhas da empresa sempre são atrativas tanto aos olhos do seu público quanto aos olhos de seus colaboradores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As campanhas são bem esclarecidas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As campanhas são super importantes, nos motivam a melhorar o desempenho de venda a cada dia",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","AS PROPAGANDAS E ANUNCIOS ESTÃO CLAROS PARA OS CLIENTES,",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As propagandas para levar a marca ao público alvo e uma coisa surreal, muitas novidades sempre, o marketing sempre com o foco no público alvo. Os benefícios que a marca oferece para o cliente, os anúncios direcionadas para o cliente, tudo muito bem estudado para ter o melhor resultado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As vezes sinto falta de marketing mais ativo",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Atrativo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Belo trabalho.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Deveria tem uma campanha de promoção de cargo , as campanhas são para mudanças de faixas e bom , mas queremos mudar de cargo.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Boa tarde. A empresa em sim faz alguns estímulos para os colaboradores, mas na minha opinião o que faz a maior diferença em um colaborador está engajado é comprometido com a equipe, depende de como seus colega o ver, uma equipe bem reunia aonde todos querem alcançar o o resultado e não só um.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Bom mais pode ter novos projetos de campanha.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","bom, mais pode melhorar!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","brindes para os clientes que quase nao vem",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","com relação a marketing, não tenho oq falar de criticas, só elogios.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","COM RELAÇAO AO MARKENTIG A HELP NAO DEIXA A DESEJAR.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","COM RELAÇÃO AO MARKETING, ESTOU SENTINDO FALTA DE MATERIAL PARA DIVULGAÇÃO DO NOVO PRODUTO (FGTS)",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","comunicação externa muito boa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","COMUNICADOS TAMBÉM WHATSZAP",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","CRESCENDO MUITO ESTA NO CAMINHO CERTO ,PODERIA USAR CAMPANHA COM TIMES PATROCINADOS",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","de modo geral está bom",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","De modo geral o Marketing está ok",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Deslealdade na forma de fazer produção pois muitas lojas usam o argumento de ''devolução de juros e dinheiro'' para oferecer o saque BMG.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","deveriam investir na divulgação local, radias, carros, panfletos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Divulgar mais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","é muito bom em relação ao conhecimento e clareza e também da forma que é passado as informações as franquias, material excelente e consigo desenvolver bem.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Elaborar melhores extrategias de vendas e repassar aos consultores.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","em nossa região temos um marketing muito bom, sem falar nas indicações que nossos clientes trazem",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","em questão da pontuação dos caçadores- seria bom ser liberadas diretamente para os consultores no site para retirar os pontos, pois alem da espera do 8 dia util ainda precisamos esperar o franquiado liberar ai demora de mais para comprirmos nossas obrigaçoes pessoais que dependem das nossas metas da help!.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Em relação a panfletos aqui falta um pouco.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","EMPRESA TOP, NADA A RECLAMAR.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Empresa usa de má fé com os funcionários",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Enquanto consultora de loja, as informações chegam muito atrasadas e nem sempre de maneira clara. Quando foi lançada a campanha do saque aniversário do fgts, não foi bem explicado como seria feita a formalização do produto, tampouco como seria o comissionamento para os consultores.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","ESTA CADA DIA MELHOR",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","eu acho que deveria ter mais divulgação sobre os produtos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","EU SOU APAIXONADA POR ESSA A,EMPRESA.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Excelência na qualidade de todos os tipos de marketing",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Excelente!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","faixada da loja muito apagada",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Falta mais brindes para os clientes em loja",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Fazem a propaganda do BMG Card na TV mais nao avisam que é pra aposentado pensionista e servidor publico...ai o povo vem indignado na loja querendo fazer .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Franquia excelente todo o suporte necessário",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Gostei demais do treinamento aprende muito.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Marketing","Gosto das ações de Marketing e do jeito que a empresa encara como importante do destacamento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","gosto das Clareza e dos objetivos , Parabéns",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Gosto do formato de trabalho",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","gosto muito da maneira que motivam",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","incrivel",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Infelizmente os consultores são mais prejudicados... O estímulo é a comissão,sendo que estamos lá pra vender, então recebemos por isso... Mas quando um cliente deixa de pagar a 1° PMT isso nos afeta diretamente,já que o foco é venda e não se preocupar se o cliente pagou ou não",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Informam na propagando que estamos liberando cartão, sendo que o cartão só liberar com o crédito na conta e só podemos liberar o cartão na hora se for presencial, que é um protocolo para resolver se por acaso pendenciar algo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","investir mais em malas diretas, pap, lambes e anuncios em redes sociais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","investir mais em publicações pesquisar mercado, ter diferencial",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","Marketing adequado e esclarecedor",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","marketing bem acertivo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Marketing é otimo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","marketing eficiente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing está bom.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","marketing esta de parabens",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing esta indo bem",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","marketing fraco, sem objetividade, sem clareza... campanhas fracas, sem estímulos... Uma black Friday chegando, e o banco não se movimenta, não faz uma campanha para mídia... boas praticas: poderíamos estimular clientes em semana de black Friday, com campanhas de taxa zero (como são anunciados em comercial em horário nobre DA CHEVROLET) ''NÃO COMPRE SEU CARRO HJ, COMPAREÇA AMANHA EM UMA DE NOSSAS LOJAS CHEVROLET E SAIA COM SEU CARRO ZERO KM NA HORA COM TAXA ZERO'' SEMANA DE NATAL/ANO NOVO MESMA COISA ''COMPAREÇA EM UMA DE NOSSAS LOJAS HELP E SAIA COM DINHEIRINHO EXTRA, DIRETO NA CONTA, PRA PASSAR O FINAL DO ANO DA MANEIRA COMO E LUGAR ONDE QUISER''",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","marketing muito bom, sempre inovando e ajudando a trazer bons resultados",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","marketing muito forte, ótimo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","marketing nota 10",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","marketing satisfatório",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Marketing tem que ser inovador, semanalmente com novidades principalmente pelo meio de WhatsApp que é o meios mais assertivo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing top !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing voltada aos diferentes tipos de regiões e principalmente quando se é interior.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","MARKETING: não tenho nada a reclamar, pelo contrario... acho que é umas das melhores equipes dentro do BMG",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","material otimos e com qualiadades",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Matérias bons e muito explicativos .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","melhoria no sistema e nas taxas",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","minha supervisora é incrivel, pega junto com nós até o final e sempre nos motiva.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Muito bem planejado e claro.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","muito boa tudo de ótima qualidade facilitando , nosso atendimento e melhor qualidade",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","muito bom , equipe de markett sempre ótima.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","muito bom .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","muito boom",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","muito proveitoso",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1812]
["Marketing","MUITO SATISFEITA. MARKETING ACERTIVO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","MUITOS DOS CLIENTE NEM SABE ONDE FICA A LOJA TEM QUE SER MAIS DIVULGADA.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Na parte da coordenação muito boa, mais o sistema falha muito e as vezes somos cobrados sem avaliar os mesmo, não temos uma mesa fixa para cada operador temos que ficar dividindo tudo. uma mesa do discador para 4 operador isso rouba muito tempo nosso, em plena pandemia isso não deveria estar acontecendo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","NÃO RECEBEMOS COMUNICADOS POR E-MAI, POR DIVERSAS VEZES FOI SOLICITADA QUE FOSSE INCLUSO E ATUALIZAMOS EM TODAS AS MATINAIS, MAS INFELIZMENTE NÃO RECEBEMOS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Nas novas regras para franqueados o banco não esta ajudando para os consultores em relação quitação de contrato isto esta desmotivando a equipe .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Nem sempre chega avisos das campanhas e das matinais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","No MARKETING temos uma boa divulgação e campanhas que tambem ajuda muito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","No unico help estou sem acesso e o suporte nao consegue resolver",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Nosso marketing é bom e nos auxilia bastante.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","o banco busca ser atuante em midia, inclusive televisão, no entanto, ao contrario de nosso principal concorrente, não temos constância, logo não consigo perceber o retorno das ações pontuais que foram feitas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O Banco poderia fazer mais marketing de guerrilhas, vejo muitas ações dos nossos concorrentes...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O banco tem um ótimo marketing e produtos com assertividade",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","o lançmento da campanha de Saque aniversário do FGTS ainda é fraca e muitos clientes não sabem dessa novidade. Não há comunicação de mídia para esse público alvo e isso dificulta na demanda do novo produto",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","O marketing atual tem suas qualidades, mas sempre tem algo há ser melhorado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","O MARKETING DA EMPRESA É TOP",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","O marketing de rede nacional é bom mas gostaria que tivesse uma maior divulgação na rede local de cada cidade",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O marketing é bacana, as propagandas que aparecem na TV abrem portas para todos os tipos de públicos alcançando muito mais clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O Marketing e muito bom bem eficaz ajudar a loja ficar conhecida e trazer clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O MARKETING É MUITO FORTE ATUAMOS COM CARRO SOM PAGINAS E ETC ESTOU SATISFEITA., COM PANFLETOS E BANNERES.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","O marketing é ótimo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O marketing está muito bom, agressivo e claro.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O marketing help! é um dos melhores para atração do público alvo!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","o marketing poderia ser local, acho muito importante pois na minha cidade por exemplo já faz 10 meses que estamos instalados na cidade e muita gente ainda não tem conhecimento a maioria das vezes procuram pelas cidades vizinha onde tem mais proximo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O material de marketing é bom",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O nosso marketing é top.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","O padrão Help é impecável.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","ofertas, produtos e novidades passadas com muita eficacia e rapidez",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","os contato de telefone poderia se melhor",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","OS MARKETING SÃO BONS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","os marketings são bem explicativos e bem elaborados ajudando bastante na hora do fechamento da venda",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Os menino do Marketing e Bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","otimo , perfeito",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","parabéns a equipe",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","passa mais na televisão chama mais atenção .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","PASSAR NA REDE GLOBO NO PERIODA DA NOITE",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","planos de midias sempre",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Podemos fazer mais vezes a campanha 'VENHA BUSCAR SEU BRINDE '",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","PODERIA MELHORAR MAIS NA PARTE DA DIOVULGAÇÃO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","PODERIA SER FEITO UMA ESTRATEGIA COM SMS , FELICITANDO OS CLIENTES NO DIA DO ANIVERSARIO OU EM OUTRAS DATAS , COMEMORATIVAS , DO IDOSO , DO CLIENTE ,DO AMIGO ETC....",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","poderia ser investido mais, como panfletagem e carro de som",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Poderia ter mais incentivo pra ajudar os colaboradores, ainda mais quando a loja mesmo sendo já antiga, está tendo recuperar clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Poderia ter mias videos bem explicativos sobre a empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","pontos a melhorar quanto a agilidade aos demais quesitos , muito bom !",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Pouquíssimos leads para ligar, muitos clientes repetidos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","precisamos de mais materias faixadas mais iluminadas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Qualidade material de comunicação interna na loja",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","QUANDO A QUESTÃO É MARKETING ESTÃO DE PARABÉNS, TEMOS HOJE MUITOS MEIOS DE ATRAIR O CLIENTE A LOJA POR PANFLETOS, ANÚCIOS, BANNER, PROMOTORA DE VENDAS EXTERNA, PROPAGANDA NA TELEVISÃO E MUITO MAIS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Quanto ao Marketing estou muito satisfeita, são muito eficazes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Quanto mais divulgação mais o publico sera atingido",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Realmente a help não deixa a desejar nesses aspectos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Satisfeita .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Sempre bem informada com todas as novidades.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","SEMPRE BOM SE APERFEIÇOAR",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Sempre nos ajudando !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","sempre tem que melhora algo pra chegarmos na excelencia.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Sobre as campanhas de vendas poderia variar de acordo com o mês , passa muito tempo com uma campanha só, poderia diversificar mais.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","sobre o marketing , deveriamos investir mais na redes socias , precisamos de informativos para podemos ultilizar no whtasap ,instragarn ...que sao a s redes mais acessadas no momento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","sobre propaganda da help ainda deixa deisejar pq um dos lugares com mais midia e rede social principalmente agora que estamos utilizando ferramento do fgst .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","temos otimas ferramentas para trabalhar",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","tinha que ter um mascote da loja help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Totalmente satisfatório.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Tudo muito bom.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Um Marketing bem elaborado é o segredo para novos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Um marketing inovador poderia ajudar para alcançar o público alvo em uma maior proporção, e de forma ainda mais simples, clara e objetiva. Já que nosso público são clientes de modo geral idosos ou mesmo PCD's.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Vejo que a empresa faz um bom investimento neste aspe quito de propaganda .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Vocês estão de parabéns e se melhorar, melhora :)",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","A área não tem interação com os franqueados para definir ações direcionadas, principalmente em regiões onde o CPC das lojas são muito baixo, percebemos um foco muito grande no sul e sudeste, no Nordeste as ações são praticamente nulas, já levamos esses questionamentos a mais de 2 anos e até o momento não houve mobilização do banco.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Apoio: Nós não esperamos o apoio do Marketing e acabamos fazendo as nossas ações locais sozinhos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Apoio: Nós não temos apoio efetivo do Marketing para as nossas ações locais. Nós não sabemos nem com quem conversar para fazer tal solicitação de ajuda para um carro de som ou uma panfletagem, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Apoio: Nós não tivemos nada de apoio do Marketing em nossas ações locais até hoje. O ideal seria que eles conversassem mais conosco para saber quais ações são mais adequadas a cada uma de nossas lojas. Se uma panfletagem ou o carro de som são mais efetivos, então deveriam mandar os textos prontos em conjunto com a música de fundo, por exemplo. O Marketing precisa ser bem mais agressivo regionalmente. Campanhas: O nosso concorrente Agibank é muito agressivo e bastante criativo em suas campanhas de marketing voltadas para o cliente. Às vezes, por exemplo, o Agibank faz uma raspadinha na qual o cliente ganha uma caneta, é simples, mas é uma atitude de marketing eficaz para levar o cliente até a loja. Um custo muito menor quando comparado às propagandas da Help feitas na Rede Globo. Campanhas: Do mesmo modo que a Help padroniza muito bem a Campanha Caçadores, Marketing deveria padronizar e executar um marketing mais regionalizado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Apoio: Nós só temos material que é disponibilizado no portal para impressão, mas isso não é um apoio suficiente. Em breve, a previsão é de que nós vamos começar a ter receber do Marketing ajuda em termos micro marketing, ou seja, um apoio mais forte na análise em relação ao uso de mídias que tem uma efetividade maior para trazer o cliente para a nossa loja de acordo com as características da região onde nós estamos localizados.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","as campanhas de incentivo da equipe é muito boa e trás engajamento",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Campanha: As campanhas de marketing voltadas para o cliente seriam mais eficazes se o Marketing focasse em propagandas mais regionalizadas. Comunicação: O aviso sobre as exibições de propagandas da Help não são encaminhados com antecedência necessária. Apoio: O apoio do Marketing não é muito frequente nas ações locais, mas recentemente houve envio de brindes e panfletos para atrair clientes para a nossa loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Campanha: As campanhas de vendas com os colaboradores são bem claras e estimulantes. Apoio: O Marketing poderia sugerir o quê nos deveríamos fazer de ação promocional em cada mês do ano aqui na nossa região Nordeste, por exemplo",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Campanha: Houve uma melhora na divulgação, pois a marca Help apareceu no Programa do Faustão, mas foi isso e parou por aí. Frequência: Não há uma sequência na estratégia de mídia. Faz uma campanha e para. Não há uma presença constante como faz a Crefisa. Concorrência: Em eficácia de comunicação, a Crefisa está na frente, pois ela tem campanhas que tem um cachorro como mascote, o que a torna atrativa para o público. A Help não tem esse mascote ou personagem carismático. O Marketing deveria inventar um personagem mais atrativo do que aquele apresentado na última propaganda da marca para chamar mais atenção do nosso público alvo que são os idosos e os servidores públicos. Apoio: Localmente, nós não temos apoio nenhum. O nosso colaborador é quem faz a panfletagem. O pagamento do carro de som sai do nosso bolso.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","Campanha: Não se comunica da maneira para o público correto. A campanha de marketing para o cliente não tem a ênfase de focar em trazer o cliente para as nossas lojas. Comunicação: Nós não nos lembramos de ter recebido a comunicação antecipada sobre as campanhas de marketing para o cliente. Comunicação: Nós não somos comunicados sobre qual será a frequência das campanhas de marketing ao cliente, então não sabemos dizer se elas são adequadas ou não. Nós não recebemos um cronograma, por exemplo. Resultado: A nossa percepção sobre um bom resultado de uma campanha tem relação com um aumento no número de leads originado através do 0800. Esse aumento não tem acontecido como esperado, então, as campanhas não são atrativas e estimulantes para os clientes. Apoio: Não existe apoio do Marketing. Deveria estar mais junto ao franqueado na concepção e auxilio nos eventos locais regionalizados, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Marketing","Campanha: O Banco BMG começou fazendo uma campanha do Dinheiro Extra, mas parou. Depois começou com o conceito Rebranding, mais institucional, mas completamente desvirtuada com os objetivos da franqueadora porque não direcionavam os clientes para as nossas lojas Help. Nós acreditamos que está sendo tudo revisado, mas ainda não há uma posição oficial. Marketing: A Área de Marketing tem mudado o foco das campanhas sem um alinhamento prévio de comunicação com os franqueados, o que gerou muita reclamação de parte do Conselho de Franqueados. Atualmente, não há campanha de marketing para o cliente sendo veiculada no momento. Campanha: O excesso de gatilhos inseridos deixou a campanha para os colaboradores muito restrita e tirou o brilho dela para os nossos consultores. As penalidades ficaram confusas, deixando os colaboradores sem saber ao certo se estão indo bem ou mal na campanha. Apoio: Não existe apoio nenhum do Marketing. Como nós somos correspondentes bancários há muito tempo, já sabemos como atuar usando o Marketing de Guerrilha. Entretanto, um franqueado investidor novo na franquia ficaria sem saber como pedir ajuda para o quê fazer sem o apoio do Marketing do Banco BMG.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Campanha: O investimento em campanhas nacionais em redes de televisão aberta é um recurso, mas empregado, em nossa opinião. O ideal seria fazer uma campanha de divulgação nos programas policiais que o nosso público alvo assiste mais, como Siqueira Jr., por exemplo, mas neste tipo de programa mais sensacionalista o Marketing do Banco BMG não investe comprando espaço para anunciar Help. Sugestão: O Marketing precisa fazer campanhas fortes em várias redes sociais, como Instagram, You Tube, Whatsapp e Facebook para buscar trazer mais clientes para as lojas Help. Nós já estamos iniciando este tipo de trabalho por conta própria, mas se o Marketing puder nos ajudar, certamente esse trabalho vai dar excelentes resultados. Interesse: Nós nunca tivemos ninguém do Marketing ligando e perguntando o que seria mais interessante fazer em termos de campanhas para os nossos clientes aqui da região. Apoio: Nós não temos apoio do Marketing para ações locais, pois tudo o que nós fazemos é feito por nossa conta em termos operacional e financeiro. Frequência: Nós não assistimos a canais abertos de televisão, portanto, não podemos disser se a frequência das campanhas comerciais é correta ou não.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Campanha: O Marketing fez algumas boas campanhas de marketing ao cliente na Rede Globo, mas ainda é preciso expandir mais essa divulgação para conseguir uma visibilidade marca para a marca e trazer mais clientes para a loja. Divulgação: O material fornecido pelo Marketing é muito bom, mas esse tipo de apoio deveria ser apenas o inicio de uma grande de ajuda mútua para divulgar e fortalecer a marca no mercado levando em conta as características regionais onde estão as lojas Help. Nossa sugestão é que o Marketing atue ainda mais forte nas redes sociais da própria marca.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Comunicação: As campanhas de marketing para o cliente precisam ser mais regionalizadas, com inserções em mídias de credibilidade alta e muito mais agressivas, tão presentes ou até mais intensas do que as da nossa concorrentes, por exemplo. Mídia: O Marketing do Banco BMG precisa elaborar campanhas específicas e mais agressivas nas mídias sociais para ajudar na divulgação e fixação da marca Help na mente do nossos clientes.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Comunicação: Não há comunicação antecipada avisando nos avisando sobre o lançamento de campanha de marketing para o nosso cliente. Se nos avisassem que a campanha seria na Rede Globo, nós daríamos a sugestão de fazer um marketing mais regionalizado, por exemplo, que é mais efetivo para trazer o cliente para as nossas lojas. Estratégia: Uma inserção de mídia em ônibus da nossa região ou comprar espaço em programas de televisão mais sensacionalistas, como o do Datena ou do Milton Neves, por exemplo, são estratégias de mídia mais eficientes. Campanha: Recentemente, colocaram tantos obstáculos nas campanhas para os colaboradores, que já tivemos uma pessoa da nossa equipe que vendeu quarenta mil reais e não ganhou nada em premiação. Agora, já estão revendo esses requisitos, tornando as regras mais justas, e a situação está melhorando e tornando nossa equipe mais motivada. Apoio: Nós precisamos de mais ajuda do Marketing às nossas ações locais. Atualmente, envio de SMS, panfletagem e carro de som são pagos com o nosso dinheiro, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Comunicação: Não há uma estratégia de comunicação da marca na qual seja feita de maneira efetiva e constante. Comunicação: Nós não ficamos sabendo das campanhas promocionais de marketing para o cliente com antecedência necessária. Periodicidade: As campanhas promocionais de marketing para o cliente precisam ser veiculadas constantemente na mídia para reforçar o conhecimento da marca Help no mercado. Eficácia: O Marketing precisa fazer uma campanha de divulgação mais forte da marca Help, mostrando os benefícios da loja Help para atrair o nosso público alvo até as nossas lojas. Campanha: É importante que todos os produtos da Help façam parte da Caçadores e que está campanha contemple todos os níveis hierárquicos, colaboradores, supervisores e coordenadores. Apoio: O Marketing deve fazer uma mídia de guerrilha regionalizada para ajudar nas ações locais desenvolvidas pelo franqueado em sua própria região. Além disso, regras e padrões devem ser disponibilizados na plataforma da Help visando normatizar como os franqueados devem fazer suas publicações nas mídias sociais como Instagram e Facebook, e no Whatsapp, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Comunicação: O Marketing deveria nos avisar com mais antecedência sobre as campanhas promocionais de marketing para o cliente, pois assim nós teremos mais tempo hábil para preparar todo o material de apoio e informar a nossa equipe comercial sobre o assunto.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Difícil acesso ao marketing, demora em responder as demandas",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","Divulgação: O Empréstimo Consignado Itaú é pouco comentado pela rede, mas trata-se de um produto de extrema importância para a rentabilidade do franqueado Help e que deveria ser muito mais divulgado em campanhas através das estratégias de comunicação do Marketing do Banco BMG. Apoio: Nós não temos um apoio direto às nossas ações locais. Entretanto, já há uma movimentação do Marketing para que esse suporte seja feito além de simplesmente dar sugestões, pois nós soubemos de um projeto piloto de suporte e que futuramente será expandido para toda a rede, pelo menos assim nós esperamos que aconteça.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","entendo que a franqueadora tem boa disposição para investir em mkt, no entanto falta constância a exemplo do que nosso principal concorrente direto faz.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Estratégia: Infelizmente, a estratégia de comunicação do Marketing é equivocada e acaba-se jogando muito dinheiro fora. Como empresa de varejo, a Help precisa ser mais promocional e assertiva. Campanha: As campanhas para o cliente precisam sair dos canais abertos de televisão, que tem alto custo e metrificação difícil e usar muito mais as redes sociais, que são mais mensuráveis, por exemplo. Comunicação: As campanhas promocionais aos nossos clientes não são comunicadas com antecedência necessária aos franqueados e lojas. Frequência: A frequência das campanhas de marketing ao cliente em canais de televisão abertos é excessiva. Visão: O Marketing precisa evoluir porque é focado em campanhas institucionais e quando tenta fazer algo mais promocional, em verdade, não tem promoção nenhuma. Promoção de vender é dizer que as taxas de juros estão mais baixas em um determinado final de semana, isso é que leva clientes às nossas lojas. Estratégia: O Marketing precisa partir para as ações de guerrilha, mais voltadas para o promocional de verdade, reduzindo as campanhas institucionais que são difíceis de mensurar. Campanha: A campanha para os colaboradores é muito complexa, pois tem muitas variáveis para se acompanhar. A complexidade da campanha leva a uma comunicação complexa, que conduz a um baixo entendimento de parte dos nossos colaboradores. Sugestão: Não havia esse apoio e agora já existe algo inicial nesse sentido, mas, para uma rede com cerca de novecentas lojas, o Marketing deveria criar um book online para oferecer opções de ajuda às ações locais dos franqueados.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","FALTA acertar e alcançar o público certo!",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing: O Departamento de Marketing faz mais campanhas voltadas para os clientes do Sul e Sudeste do Brasil. Aqui no Norte, não há tanta divulgação efetiva da marca Help. Ao invés de campanha institucional nacional grande na Rede Globo, como foi feito no Programa do Faustão, mais efetivo seria que o Marketing fizesse anúncios regionais aqui na nossa região. A comunicação seria mais forte com um anúncio no intervalo Programa do Siqueira Júnior, por exemplo, que é o tipo de programa que os aposentados assistem com maior frequência aqui na nossa região. Campanha: As campanhas de vendas com os colaboradores são muito eficientes porque falam o que o nosso consultor quer ouvir: premiação em dinheiro.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1812]
["Marketing","Marketing: O Marketing deveria alocar verba para fazer estratégias de comunicação regionalizadas. Apoio: Nós não temos apoio do Marketing às nossas ações locais. Deveria ser o contrário: quando um franqueado demonstrar interesse em fazer alguma ação em sua localidade, o Marketing deveria sugerir o que fazer e acompanhar tudo de perto para que essa iniciativa desperte um bom resultado nas vendas. Comunicação: O Marketing precisa avisar com antecedência os franqueados quando alguma campanha de marketing para o cliente seja lançada.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Mídia: As campanhas promocionais de marketing para o cliente deveriam ser regionalizadas. Uma mídia que dá certo em uma região pode não ser adequada em outra localidade do Brasil. Aqui na nossa região, um canal de televisão pode ter um impacto mais forte do que outro. Merchandising ou comercial em um programa de perfil mais regional pode ter mais influência sobre os nossos potenciais clientes do que um alto investimento em mídia de abrangência nacional. Campanha: A Caçadores é excelente, pois é uma campanha que envolve realmente os nossos colaboradores e supervisores em prol de alcançarem as suas respectivas metas e ganharem suas recompensas financeiras, o que é extremamente importante para o faturamento das nossas lojas. Apoio: Nós vemos como muito difícil conseguir apoio do Marketing para as nossas campanhas locais. Tudo nos parece bastante burocrático e isso nos faz desistir de solicitar ajuda ao Marketing para as nossas ações.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Não fazemos ações locais, não existe recursos e conhecimento para tal",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Não obtive apoio direto de marketing para as ações locais.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Nosso marketing está fraco, estamos com 5 anos e o pé tem que estar no acelerador",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","O apoio do Marketing às ações locais desenvolvidas pelo Franqueado é uma estratégia se ajuda e envolve todo o time. Os planos de mídia e propagandas são muito interessantes também, acredito que contribui consideravelmente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O Marketing pode ser mais efetivo com midias, (filmes)",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1812]
["Marketing","Outra velha reclamação: tenho apenas duas lojas e vivo dentro das duas, trabalhando em todas as funções, tudo que precisar, da gestão ao balcão; Não sobra tempo muitas vezes para olhar as datas comemorativas que não são amplamente utilziadas pelo comércio (natal, dia das mães, dia dos pais, namorados, festa junina, nos organizamos sempre com antecedência), mas as datas menores como dia do cliente, dia dos avós, dia do idoso, essas datas poderíamos receber com antecedência os materiais para divulgar e aproveitar as datas. Sobre os brindes, neste último mês recebemos uma caixa de brindes, foram excelentes. Poderíamos ter fornecedores autorizados do banco para comprarmos brindes com um custo menor do que comprar poucos aqui na região. Era uma ideia antiga, que pdoeria ser repensada, é interessante sempre termos um agrado para o cliente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Parabéns pela comunicação da marca.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Poderíamos ter mais liberdade em algumas execuções, principalmente na exploração de mídias e tráfegos….",null,"Franquia","Franquia - Franqueado","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Promessa: Tudo o que é prometido pelo Marketing nas campanhas de vendas com os colaboradores deve ser cumprido. Por exemplo, nos últimos doze meses, houve uma promessa de que certo produto teria um bônus na Campanha Caçadores, mas isso não aconteceu, provocando um desestimulo em nossos consultores. Estratégia: Existe um trabalho em andamento pelo Conselho para fazer um marketing compartilhado entre franqueadora e franqueados, para tornar o marketing mais eficaz. As estratégias de marketing precisam ser regionalizadas para cada cidade. Em São Paulo é um tipo de propaganda e aqui na nossa região precisa ser diferente. Até uma simples panfletagem deve ser feita de modo diferente para aproveitar bem as particularidades mercadológicas de cada cidade onde nós temos nossas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Propaganda: Nós sentimos falta de campanhas de marketing para o cliente mais regional. Apoio: Nós estamos em uma localidade com custo mensal muito altos por nossa conta. O Marketing poderia nos ajudar com sugestões ou financeiramente para que nós possamos fazer ações locais com carro de som ou panfletagem, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Propaganda: Nós vemos muito pouco retorno positivo do investimento do Marketing em mídia televisão. Comunicação: Nós não somos informados adequadamente e com antecedência sobre o quê, como, quando e onde será veiculada a próxima campanha de marketing para o cliente. Frequência: Nós desconhecemos a frequência das campanhas de marketing ao cliente feitas pelo Marketing do Banco BMG. Comunicação: As campanhas de marketing ao cliente precisam ser mais regionalizadas. Há lojas Help no Brasil inteiro e não somente no Sudeste e Sul do país. Apoio: Nós não temos apoio do Marketing do Banco BMG às nossas ações locais. Quando nós entramos em contato, não há uma pessoa específica do Marketing para nós podermos conversar e trocar ideias do que pode ser feito em termos de marketing de guerrilha, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Propaganda: Pelo histórico de tantos anos de atuação, o Banco BMG e a Help deveriam investir mais em propaganda para se tornarem ainda mais conhecida frente ao nosso público alvo, pois a nossa concorrência faz campanhas massivas e constantes de comunicação para os seus clientes, como a Crefisa, por exemplo. Marca: A marca Help já tem cinco anos de existência e não é tão conhecida como deveria ser então, nós acreditamos que a frequência e adequação das campanhas de marketing voltadas para os nossos clientes devem ser intensificadas e mais focadas em impactar o nosso público alvo. O trabalho feito pela Crefisa é dez mil vezes mais forte do que o executado pela Help, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Sugestão: O Marketing deveria criar uma campanha de marketing que divulgasse o novo produto chamada Antecipação do FGTS, pois isso iria nos ajudar muito atraindo mais clientes para as nossas lojas. Se a Help anunciar esse produto, as vendas desse produto irão aumentar significativamente. Campanha: Os deflatores vinham desestimulando muito os nossos colaboradores nas campanhas de vendas, mas a nova campanha chamada Cinquenta Mil Blindado trouxe uma nova motivação de vendas à nossa equipe de loja. Apoio: Nós não temos apoio nenhum do Marketing. O ideal é que fosse uma ajuda regionalizada, ou seja, um auxilio sob medida de acordo com as características de cada região onde está localizada a loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","a caçadores é muito boa mas deixa o consultor mal acostumado a ganhar uma comissão que o próprio franqueado não consegue pagar",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Além de muito estimulante a clareza ajuda muito.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Campanha caçadores de recompensa tem ficado cada vez mais inatingível, colaboradores novos não fixam no quadro pois se veem sem perspectiva de atingimento com tantas variáveis pra atender/administrar.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","De acordo com a ultima reuniao o mkt está se reestruturando mas falando de minhas lojas em especifico. Direcionamento de midia e planos ainda nao pontuei uma vez que vamos aguardar qual o andamento das ações colocadas em pauta. Comunicação antecipada do franqueado acho que ainda precisa melhorar a ex. FGTS. Assertividade do publico está ok. Qto as campanhas internas das vendas está ok. Unica coisa que deixa a desejar aqui pra minha regiao são as ações locais que a help nunca fez para nós aqui portanto nao estamos satisfeitos.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Excelente, quanto ao marketing nunca deixa a desejar.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing acho ótimo",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing moderno, e rápido. O Marketing está OK",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","marketing muito bom",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Midia agora sendo feita na cidade o retorno esperado sera maior Comunicação e feita em cima da hora , de forma generalizada sem personificação de franqueado a franqueado Estimulantes, envolvem os colaboradores na busca de melhores resultados.-> da pra ver que as campanhas não são bem vistas pelos comentários nas matinais a produção exigida para supervisores e coordenadores com remunerações cada vez mais difíceis e cheias de critérios com valores baixos , tem causado a perca de consultores, supervisores e coordenadores para a concorrência, com a justificativa de premiações quanto mais critérios para premiação mais dificil e desestimulante e para o engajamento da equipe nas campanhas de vendas. Começamos a ter apoio somente agora com as ações do cashback, anteriormente a ação era totalmente custeada pelo franqueados sem apoio financeiro ou de mídia",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Não tenho acesso a essas informações.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Necessidade de um marketing alinhado com o consultor de vendas, precisamos receber através das linhas de transmissão materiais para divulgação juntamente ao nosso cliente, além disso, falta uma comunicação mais direta para o público do FGTS . Precisamos nos comunicar com essas pessoas rapidamente. - Lojas também necessitam de vídeos que falem da help para rodar na TV dentro de lojas para que o cliente assistam aguardando atendimento ; -",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Precisamos dos novos materiais em loja, cartazes sem a observação - Não consultamos SPC/SERASA",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","Todas as campanhas são clara e objetiva.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Tornar mais simples e objetiva a campanha de vendas.",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Tudo ótimo!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","A cada dia está sendo introduzido mais indicadores na caçadores dificultando o atingimento das metas, isso precisa ser revisto.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","A comunicação interna da loja, campanhas promocionais e o marketing são bastante claros e eficientes.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","A FAQ DA CAÇADORES É BEM COMPLETA, AS VEZES É UM POUCO CONFUSA, SE PODER MELHORAR A ESCRITA 0/ CLAREZA DA FAQ DA CAÇADORES SERIA ÓTIMO.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","A Help deveria facilitar o comissionamentos dos funcionários.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1831]
["Marketing","acho que deveria ter propagandas em TV",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Acredito que deveriamos fazer de acordo com as possibilidades, é claro , um marketing com midia mais agressiva , pois temos concorrentes investindo em rede nacional , posriamos divulgar mais nosso banco com conta digital , nossos produtos , como o poupa pra mim e os emprestimos que temos , acredito que ia ter bastante retorno , o BMG tem otimos produtos mas devemos divultar com midia mais agressiva",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Algumas coisas acaba que desestimula como a antecipação e liquidação mediante isso somos penalizados por coisas que não temos como controlar . o banco proibiu de falar sobre antecipação e liquidação mais não criou um plano para ajudar o supervisor e consultor na ponta a substituir a estratégia de vendas em relação a nova regra . simplesmente lançou a regra mais não deu um treinamento de quebra de objeções voltado para esse fator .simplesmente entregou em nossas mãos as regras e PA !ficamos aéreos e desesperados nos argumentos .",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Marketing","ao meu ver o ,marketing é bom",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Ao meu ver sou nova dentro da empresa e até o momento me encontro satisfeita com os os sistemas módulos e conteúdos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As campanhas de vendas são ótimas, bem atrativas. Mas quando a loja não é nova as chances de alcançar ficam mais restritas no caso da viagem, pois não conseguem competir com praças que fazem grande volumes e também não conseguem maior percentual de atingimento de meta (como acontece com lojas novas que tem metas reduzidas).",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","as informações chegam de forma rapida e clara",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","as metas estão mês a mês mais altas , regras são claras porem ta muito dificil de conseguir atingir , quando recebemos a camapnha esperamos sempre alguma redução de juros , para que os clientes vemnham e fechem e desta forma conseguimos atingir, mas isso não acontece. Aqui em nossa loja todas trabalham pela comissão, somos unidas, trocamos ideias, saimos para rua e panfletamos para fazer nossa carteira de clientes, mas a concorrencia tem oferta mais atrativae acabamos não conseguindo bater para ganhar as campanhas, isso nos deixa chateadas. Um exemplo é este mês, bonus ´para 120% da meta, sendo que os 100% já estão super alto para nos conseguirmos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","As vezes em relaçao ao bonus demoram apresentar para os colaboradores",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Tem até demais...",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","boa qualidade dos materias de counicaçao",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Bom até o.momento..",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","campanhas de incentivo atualizadas semanalmente,pois atualizam no dia 22/09 e agora só no próximo mês lá pelo meio do mês Como vamos incentivar os consultores sem saber qual a real importância de suas campanhas e faixas que estão produzindo??",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Campanhas e marketing a empresa investe bastante ... temos todo apoio",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Campanhas: Penso que poderia ser mais claros exemplo campanha viagem , estamos já no 3 mes e não temos informação de ranking como estamos. FGTS começamos vender sem saber qual a seria a campanha , vendemos por aproximadamente 15 dias sem saber valores que receberíamos. Antecipação de parcelas: Ser penalizados por clientes que faz propostas pelo aplicativo , quita pelo 0800",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Demora na reposição de material e envio de novos com os lançamentos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Depois que a Empresa apareceu na Globo, ficamos muito mais conhecidos na cidade.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Eficácia da estratégia de comunicação da marca: cidades do Interior que as pessoas não tem tanto acesso deveria ter mais midia na cidade, como outdoores, placas na cidade",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Em andamento a melhoria de marketing que dará um up nas vendas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Em relação a campanha de vendas com colaboradores (Caçadores de Recompensa), é uma campanha excelente e que faz muita diferença para todos nós colaboradores das franquias, mas um ponto que acho que seja unânime é em relação a liberação de pontos. Até o início desse ano não havia atrasos na liberação, a pontuação saia em até 5 dias úteis (muitas vezes era liberada antes do 5o dia), depois começou a atrasar mês a mês, houve alteração para o 8o dia útil e ainda assim há atraso. Entendo que seja premiação, já estamos ganhando a recompensa, isso já é ótimo, mas acredito que todos os caçadores de recompensas (nós) programam-se para a data da liberação.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Em relaçao a estimulantes, seria mais fácil fazer por região, pois as lojas do interior sempre são mais penalizadas por não ter público e movimento suficiente para mais clientes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Em relação as campanhas sensacional.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Em termos de material e marketing está excelente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","equipe muito focada em resultados e clareza nos objetivos a serem alcançados",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","está de parabéns nas campanhas de Marketing",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Estou satisfeita temos uma melhor assistência",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Excelente comunicação !!!!! Parabéns pelo trabalho",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Excelente eficácia de estimulo e comunicação!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","falta comunicação antecipada das mudanças na Faq",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","mais materias para uso interno e fidelização do cliente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","marketing diferenciado e de grande ajuda para as lojas, parabéns pelo trabalho.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Marketing excelente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Marketing muito bem feito e de qualidade.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","marketing perfeito",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","MATERIAL AMPLO",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Muito bom nosso material",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","Muito bom o material bem claro para o cliente .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","Muito bom ver nosso produtos em comercias na TV aberta isso ajuda bastante na divulgação e credibilidade de nossos trabalhos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Não temos o que dizer, são excelentes e conseguimos ter um bom retorno",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","nosso MARKETING é sensacional",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O erro, são muitas regras atreladas para tirar a comissão dos consultores e supervisores, e não para estimular as vendas Erro de que o supervisor tem que fazer pelo número de consultores que o banco estipula e não o que tem em loja, Concorrência, faz o real, o que tem em loja atual",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","o marketing do bmg tem melhorado muito, clientes gostam mas poderiam ter mais sorteios e com mais pessoas ganhando",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1812]
["Marketing","O marketing é muito eficiente, sempre presente no nosso dia a dia com muitas informações e esclarecimento para motivar cada vez mais o nosso dia.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","O Marketing é top",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","O MARKETINK ESTÁ SEMPRE COM INFORMATIVOS E CADA VEZ MAIS INOVANDO AS FORMAS DE SE COMUNICAR COM CADA UM DE NÓS.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1812]
["Marketing","Ótimo o marketing",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","passar mais vezes na televisao",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","poderia oferecer brindes aos clientes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Poderia pesquisar nas lojas as maiores necessidades",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Poderiam inserir mais campanhas de motivação com dinheiro ..",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1812]
["Marketing","Poderiam melhorar a disponibilidade de brindes e marca nas pequenas cidades",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","Poderíamos ter mais mídias disponíveis no único help para usarmos como mídia local, através dos nossos whatsapp e redes sociais, mídia disponível para a equipe divulgar",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Precisamos melhorar em propaganda e anúncios.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","referente ao assunto abordado está muito bem.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","seria ótimo se conseguimos levar os clientes INSS antes de 2015 para receber em nosso banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","tem que falar mais na mídia sobre todos os produtos na tv",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Ter sempre brindes relacionados as novidades lançadas, clientes se sentem privilegiados quando ganham brindes personalizados",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1812]
["Marketing","Tivemos uma melhora estrondosa, na questao do marketing mais bairrista, voltado para o publico da regiao das lojas, achei muito boa as ações recentes parabens.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1812]
["Marketing","A comunicação nao deixa queixas.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","ACHO QUE DEVIA DA MAIS TECNICAS DE VENDAS, E LEADS MELHORES",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Marketing","As campanhas sao boas so acho que um pouco mal distribuidas, existem lojas e lojas. Algumas com um fluxo maior de cliente, outras com menor. Enfim acho que poderia ser mais acessiveis ao atingimento de metas pra incentivar o consultor.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","As vezes demora um bom tempo para receber material de divulgação",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","CADA DIA MELHORANDO MAIS!",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Coloquei insatisfeito pois nunca atendi um cliente que comentou que veio através de alguma ação, alias quase nunca temos espontâneo em loja!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","deveria ter maior incentivo , como sujestão para melhorar as vendas dos produtos , e não somente cobrança por parte dos coordenadores",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","E uma empresa boa de se trabalhar ,buscando o crescimento da empresa e dos funcionários",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Em relação a propagando, marketing para nossos clientes a Help esta deixando a desejar, pois nosso portais de propaganda/ publicidade falta um pouco de foco nas nossas ofertas, produtos, e até mesmo para nós consultores estarmos divulgando para nossos clientes. Minha sugestão que além da panfletagem, sejam repassados com frequências cards de ofertas sempre que tivermos produtos novos para divulgação",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","em relação ao marketing acho que é bem estruturado",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Em Salto de Pirapora , deviam focar mais em propagandas , pois tem muita gente ainda que não conhece , e deveria mudar o local onde fica o predio , pois não é um lugar movimentado",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Esses quesitos são satisfatórios.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","estratégias ligadas ao publico alvo",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","eu sempre estou divulgando também e sempre lembrando com os amigos para indicar",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","FALTA MATERIAL DE TRABALHO",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Mais estimulo para o publico privado.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","material pra panfletagem tem bastante, mas marketing nao chega ate nossa regional para divulgar-mos",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Melhoria em desenvolvimento de produtos adequados ao publico alvo.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Muito bom!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","O marketing é perfeito",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","O Marketing esta de parabéns sempre atualizado com informações claras e de fácil entendimento.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Olá, então...são todos os que marquei.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","os produtos são muito bons",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","os sms devem ser enviados com mais frequencia, pois o resultado dos sms enviados com a propagando do dinheiro extra tem trago bastante resultado.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Otimo perfeito",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Poderiam focar mais nos públicos alvos mandar carta e radio seria de grande ajuda !",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Poderíamos ter mais materiais de apoio",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","pra me esta tudo perfeito;",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Somos com frequência e agilidade informados sobre as campanhas da empresa",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Tudo muito bom",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Tudo perfeito",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Acho que deveriam explicar melhor ao anunciar o BMG CARD que é para aposentados e pensionistas, clientes vem à loja dizendo que viu a propaganda e quer fazer o cartão, muitas vezes são autônomos. Acho que mais divulgação na hora do comercial e não nos programas.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","boa equipe de marketing",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Marketing muito eficaz.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","DIVULGAR MAIS O BMG CARD E CREDITO PESSOAL EM TV ABERTAS COMO GLOBO LOCAL, POIS NÃO É TODO APOSENTADO QUE TEM TV CANAL PAGO OU PARABOLICA.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Estamos bem no suporte em um todo",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Falta mandar os materiais atualiazida",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Gostaria que os panfletos de cosniginado fossem mais atrativos aos olhos dos aposentados. O marketing deveria criar e enviar diariamente material para respostagem em mídeas sociais",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","HELP PODERIA DISPONIBILIZAR FLYER NO UNICO HELP, COMO DIA DOS AVÓS, DIA DO SOLDADO, DIA DAS MÃES... DATAS COMEMORATIVAS COM ANTECEDENCIA PARA QUE TODOS POSSAM DIVULGAR SUA MARCA E PRINCIPALMENTE REPASSAR AOS NOSSOS CLIENTES UM EXEMPLO - ANIVERSÁRIO - A HELP PODERIA DEIXAR DISPONÍVEL UM MODELO PARA QUE POSSA ENVIAR AOS NOSSOS CLIENTES PADRONIZADO, FICARIA COM CERTEZA BEM MAIS ATRATIVO.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Marketing","Infelizmente no caso sinto que algumas informações como antecipação do FGTS demorou muito para vir até nós , referente as matinais ninguém mais recebe no email já mandei para o setor responsável porém nenhuma resposta .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Materiais mais simples, com menos informações e mais objetivos.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Na minha visão poderia melhorar mais a questão de marketing para cada filial. Tv, rádio, carro de som dentre outras. a verba que e destinada possui restrições de uso.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","NESSE PONTO PODE MELHORAR A QUESTÃO DA COMUNICAÇÃO E DIVULGAÇÃO SOBRE AS CAMPANHAS E TBM SOBRE A CONTRATAÇÃO DE UMA EQUIPE DE TRABALHOS EXTERNOS, VISTO QUE QUEM ESTÁ FAZENDO ISSO SOMOS NÓS COLABORADORES QUE ACABAMOS NOS ESGOTANDO MUITO AOS SÁBADOS FAZENDO ESSE MARKETING DE DIVULGAÇÃO.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Poderia haver mais atrativos externos, para deixar a loja mais visível. Ex: Bandeiras, aquele cartão grande como atrativo.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1812]
["Marketing","Poderíamos melhorar a visualização visual da loja, uniforme ser mais chamativo. Caçadores ser liberada via PUIX, pois TODOS os bancos hoje já tem essa funcionalidade.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Poderíamos ter propaganda para consignado também, não temos nada sobre",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Precisariamos de um marketing local",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","Se o nosso produto principal hoje é o consignado ou seja cliente que tem margem pq ainda as mídias falam de credito para negativado sem margem?",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Marketing","temos as melhoras plataformas",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1812]
["Produtos","A concorrência tem algumas taxa as vezes mais atrativa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A conta do BMG é bem burocrática, dificultando mais gente o acesso dos aposentados e pensionista.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A empresa Help Betânia e demais empresa são de péssima qualidade.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A empresa tem um mix de produtos, nde oferece facilidade para atender seu publico e também treinamentos adequados para seus colaboradores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","A formalização digital de alguns produtos, como BMG Card e Sindnapi são extremamente difíceis para o nosso público alvo, tendo em vista que a câmera inteligente é muito complexa para a grande maioria dos idosos. O Sindnapi não nos dá ferramentas suficientes para a sua comercialização.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A formalização digital é extremente complexa, levando em consideração a idade dos nossos clientes. A grande maioria não consegue fazer sem auxilio. Principalmente a formalização do Saque Complementar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A Help Bmg está com variedades de produtos para atender diversos públicos diferenciados ainda mais com o produto novo do fgts.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","a help merece nota mil",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A HELP TEM AVANÇADO MUITO EM RELAÇÃO A FACILIDADE DE ADIQUIRIR SEUS PRODUTOS, SOBRE TAXAS E MELHOR QUALIDADE DE PRODUTOS PARA OS CLIENTES, TANTO CONSULTORES QUANTO OS CLIENTES ESTÃO FICANDO MAIS SATISFEITOS COM A HELP.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","A Help tem um mix de produto enorme, talvez seja a empresa que tenha mais produtos para oferecer ao cliente. Mas a dificuldade para o cliente na hora de movimentar a conta simples, por exemplo, o perfil do nosso cliente é um que tem baixo nível de escolaridade e tem dificuldades em manusear equipamentos eletrônicos, com isso deveriam verificar a possibilidade de uma linguagem mais simples.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A maioria de nossos clientes estão satisfeitos com nossos produtos e nossa agilidade nos pagamentos. A help sempre se destacando entre os melhores e sendo preferência no mercado.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A maioria dos clientes reclama das taxas dos emprestimos, principalmente do Crédito na Conta.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","a minha percepção é que criamos produtos pensando sobre ótica do fornecedor e não a do cliente..... o exemplo do próprio sindnapi onde estamos vendendo um serviço ao cliente que esta buscando uma solução de credito a uma tx de 20 a 25% não me parece coerente..... a LOJA HELP tem como foco principal os clientes cujo a margem consignável já foi excedida, O produto sindnapi é cobrado sobre a margem do beneficio do cliente beneficiário/aposentado/pensionista...... Nos dias de hj, onde se fala de auto regulação, venda consultiva, valor agregado, oferta clara, vendas desvinculadas e consciente, etc... fico aqui pensando se de fato este produto tem valor agregado ao nosso cliente que de uma forma geral contrata em lojas help, linhas de credito em caráter de necessidades primarias.....",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A princípio os clientes estão reagindo bem, tá sendo um desafio, mas estamos indo bem",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","a questão de Super Conta (Público Privado), poderiamos fazer pra descontar da conta que o proprio cliente já recebe. sem puxar para o BMG.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A super conta INSS-BMG é uma conta multi de fácil utilização, além do mais de ser isenta de tarifas para o público alvo!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","a variedade de produtos e exelente em relação a nossa concorrencia, temos sempre novidades para apresentaraos nossos clientes, apenas a aprovacao de novos produtos que as vezes tem muita burocracia em coisas as vezes simples a serem observadas.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","acho muito complicado para alguns clientes que precisa acessar sua conta BMG.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","acho que a formalização a distancia poderia ser mais facil e agil.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","acho que a pesquisa deveria ser sobre outras coisas que estão precisando ser mudadas na help.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acho que seria bom aumentar o valor para o cliente e poder dividir em mais parcelas, com um valor mais acessível. Ex: liberou 3.000,00 para o cliente cnc novo podendo dividir em 24 vezes de 200,00 Super conta 4.000,00 podendo dividir em 24 vezes de 300,00 Pois os clientes pedem uma parcela acessível para poder pagar certinho e não passar aperto e não ficar inadimplentes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","acho que seria válido um novo treinamento ,algo mais presencial.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Produtos","Acho que sobre os produtos está todo maravilha, pontuaria somente em relação a taxa ser mais baixa que a da concorrência, porém foi implantada recentemente para super conta, acho q poderia somente ser ampliada para mais clientes. mas tudo ótimo!!!!!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acho que temos um bom \"estoque\" de produtos para atender cada vez mais e melhor os clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acho todos os produtos com fácil acesso ao cliente e para nos consultores, somente um pouco insatisfeita taxa de assertividade do produto PORTABILIDADE ITAU pois ocorre muitos cancelamentos por erro e por esse motivo o cliente sempre acaba desistindo pois o tempo de espera e muito grande para 90% das operações cancelarem",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acho todos produtos bons e tranquilos para formalizar, porem o app do bmg é pessimo, eu mesma tenho uma conta e me arependi, pois o app não per,ite nem desbloquear o cartão que tenho.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que a empresa tenha que mudar algumas coisas para chamar atenção de clientes novos, condições diferenciadas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que as taxas para o crédito pessoal são altas para o público da região, mas com a redução atual acredito ficar mais fácil termos uma aceitação maior para contratação dos produtos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Acredito que deve haver melhorias na aquisição dos produtos, menores taxas de juros e suporte para efetivação das propostas",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Acredito que deveriam ter ofertas mais atrativas(baixar o juros ou até mesmo liberar o limite no cartão de crédito)para o publico INATIVO, quem sabe assim eles voltariam para o Banco. Deveríamos ter mais autonomia para resolver as questões dos clientes, como por exemplo emitir o boleto de antecipação, alterações de senhas, solicitações de segunda via de cartão...Sabemos que tudo envolve risco de fraude, mas assim teríamos clientes menos insatisfeitos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que existe muita burocracia, falta de beneficios no sindinap, taxas de juros mais baixas para ficar mais atrativo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que o BMG card tem algumas falhas,tais como entrega do cartão e algumas situações que não há como melhorar Muitos correspondes fazem a venda de uma maneira incoerente o que consequentemente acarreta em clientes tentando cancelamentos desesperados e infundados",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que podemos fazer muito dentro dos produtos já na base do BMG, porém, as taxas do mercado são bastante concorrente com as ofertadas no mercado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que prazos e valores poderiam ser um pouco melhores (super conta de empresa privada 10 dias úteis)",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","ACREDITO QUE PRECISAMOS INTENCIONAR MELHOR NOSSOS TREINAMENTOS NO CONSIGNADO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Acredito que uma vez liberando crédito em conta para empresa privada, quando o cliente termina poderia liberar um novo empréstimo e também liberar o cartão de crédito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","acredito, que algumass ferramentas de apoio poderia funcionar, igual seria interresante o mola quando a gente faz encaminhamento a demora para responder, e a gente nao sabe se eles estao analisando, a nao ser que eles coloquem, se a gente pudesse ver o andamento do encaminhamento seria melhor, para poder posicionar a cliente porque devido a demora tem cliente que acabam nao formalizando no dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Adora trabalhar na help, pois o sistema é ótimo, os produtos são super acessíveis ao bolso do cliente, e a help é a única empresa que valor ao funcionário",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Agilidade e sem erro ao transferir o pagamento do cliente no ato da portabilidade. Em semanas de pagamento a alguns transtornos em relação a transferência do BMG para o banco destino onde será feito a ted do pagamento ao cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","agora com as novas modalidades de refin reduzindo a taxa e aumentando a quantidade de parcelas nosso produto está ficando mais competitivo aos concorrentes, quantos aos seguros os benefícios são bons, mas na hora de usar é sempre complicado, só o auxilio funeral que as vezes que auxiliei cliente foi tranquilo todos os uotros benefícios quando tentei auxiliar os clientes não foi possível acionar os sinistros.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ainda tem alguns bancos com taxas menores, os cliente costuma comparar bastante. os produtos são produtos que atende a necessidade de um grande publico credito pessoal pra negativados e clientes sem margens, seguro Sindnapi é um beneficio muito bom e facil de oferta porque os beneficios que atendem os clientes são muito bons. BMG card é um produto bom por da a opção do cliente te um cartão. ou saca o valor do cartão.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Alguns clientes citam que em outros locais (concorrência ) Valores são liberados mais rápido *",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Amo a help e seus produtos atrativos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Amo o produto da HELP e os beneficios Mas as taxas everiam ser mas atrativas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","amo vender os produtos!!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","APLICATIVO BMG SEMPRE FORA DO AR, EMAIL QUE O CLIENTE NUNCA VIU, PARA ATUALIAZAR FAZER UMA LIGAÇÃO, QUE GERALMENTE CAI,O CARTÃO BMG NÃO CHEGA DO CLIENTE, SEJA O CARD, MULTI OU O MAIS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Aplicativo do BMG dificil acesso ao nosso publico , quase impossível solucionar problemas pelo 0800 , equipe despreparada pra solucionar os problemas , ocupando muito nosso tempo tentando solucionar. Cliente não consegue alterar a data de pagamento do cartao, fazendo com que entre no rotativo gerando uma grande insatisfação. Muitos cliente tiram a conta do BMG devido a dificuldade do aplicativo e da solução .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","aqui na loja temos muito questionamento sobre cartao bmg card, e o seguro prestamista, porque nao ssao todos os atendentes outras franquias que explica cliente sobre esses produtos. outra coisa que poderia facilitar tbm, é a formalizacao do sindnapi, muitos clientes tem facilidade de falar aquela frase",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","As parcelas do SUPER CONTA BMG são muito altas, a conversão é difícil. POR FAVOR TORNEM MAIS FLEXÍVEL.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","As pessoas que desenvolvem não só ouvir feedback mas também colocar a mão na massa de quem tá do lado de cá",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","As proposta precisa ser pagas mais rápidas, cliente vem em loja com necessidade de valores pra já.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","As super contas deveria ter um pagamento mas rápido. O ideal seria aprovar e já fazer o pagamento. Se fosse possivel",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","As taxas de dinheiro extra e do super conta são altíssimas em relação a concorrência, fica difícil \"brigar\" com um lugar que oferece uma taxa mais acessível ao cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","As taxas de juros são muito alta do credito pessoal",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","as taxas e parcelamentos do nosso produlto help verso a concorrencia estao muito ruins",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","as taxas estão muito altas e não estamos conseguindo revereter sobre a concorrência",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","As vezes os critérios de elegibilidade para determinados produtos deixam a desejar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Até hoje foi falado que iria receber referente cada cartão feito e não caiu nada o valor de 10,00 reais por cartão",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","ate o momento não tenho reclamaçoes só coisas boas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","atendimento diferenciado e treinamento dinamico e construtivo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Atualização de valores em sistema, um ponto a ser melhorado!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Banco não oferece todo apoio e logística para seus clientes/funcionários... em relação a agencia física, comunicação, ouvidoria(sac). Taxa de juros muito acima do mercado em relação aos seus principais concorrentes (crédito na conta) super conta publico privado é de 400%, publico inss 300%. Comissão/salario para funcionários help abaixo do valor do mercado em relação aos concorrentes, metas absurdas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Bem os produtos em sim são bons mais deveria ter um prazo maior para os clientes poderem pagar um valor de parcela menor .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O Banco deve de mas flexível , em questão de documento oficial de cliente , onde o cenário atual , os clientes não ligam muito para tira documentos , e os órgãos que fazem também estão lentos pelo fato da pandemia e a própria falta de recursos , inúmeras proposta canceladas por esse motivo , onde a concorrência da uma tolerância para na próxima proposta o cliente apresenta um novo documento aqui isso não ocorre. Melhorar o 0800 e terrível ligar para conseguir alguma solicitação , temos que passar hora para consegui atender um cliente onde perdemos tanto tempo ,e ate vendas porque os cliente não quer aguardar , e o APP também e terrível na hora de capturar a foto do cliente , nunca da certo o cliente ficar aborrecido , temos que se perfeito do começo ate o final da operação. As Propagandas na Globo foi um ponto positivo para as vendas a maioria dos cliente vinham os comercias.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","os produtos são bons o seguro sindnap acho que deveria ter suport ao consumidor e o suport do banco deveria ser um pouco mais agil",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A Help! é uma franquia nova no mercado, porém tem sido uma empresa de grande impacto, e tem crescido cada vez mais, e inovadora como seus produtos também. sinto-me honrada em fazer parte desse time.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","gosto da taxa e agilidade no pagamento do bmg card o pagamento mínimo da fatura cartão bmg mais , mult acho que cobra muito do cliente .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Boa tarde!! O Banco analisar o mercado e reduzir taxas analise de documentos mais flexível",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","BOA TARDE, 1 - UMA SUGESTAO PARA O SEGMENTO EMPRESA PRIVADA, É MUITO DEMORADO O TEMPO PARA PAGAR O EMPRESTIMO APOS APROVADO PARA ESSE TIPO DE CLIENTE, ESSE PUBLICO GERALMENTE JÁ FAZ EMPRESTIMO PESSOAL EM SEU BANCO PAGADOR E LIBERA NO MEMSO DIA, POR ISSO FICAMOS SEM ARGUMENTO QUANDO IMFORMAMOS O PRAZO QUE O CLIENTE TEM QUE AGUARDAR PARA LIBERAR O CRÉDITO, E NA MAIRIA DAS VEZES O CLIENTE DESISTE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Boa tarde. Sou nova na empresa, mas já tenho algumas opiniões sobre alguns produtos. Gostaria de deixar algumas sugestões sobre melhorias na parte digital de operações e conclusões de propostas. O link enviado para o cliente na maioria das vezes ocorre erro, nosso cliente em grande parte (INSS), é um público que tem muitas vezes certa limitação quanto ao uso de aplicativos e formalização. Acho válido vocês analisarem essa questão, pois muitas das vezes o cliente precisa se deslocar até a nossa loja, para formalizar algo que poderia ser simples e feito de casa. Já aconteceu com cliente que eu fiz atendimento, de ocorrer erro na proposta e a cliente precisou retornar duas vezes, sendo ela uma cliente que precisa pegar condução pois mora longe. No aplicativo melhorias em relação ao cadastro e acesso, ao meu ver o aplicativo é algo para ser rápido e prático e na maioria das vezes é preciso entrar em contato com a central para resolver questões que se ele (o app) fosse mais rápido e sem tantos erros, era possível realizar por ali mesmo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Boa tarde.. uma sugestão o CNC poderia ter uma análise mas rápida em relação a documentação, as vezes os cliente não tem muita paciência para ir retirar todos os documentos no banco.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Bom amados quero ressaltar sobre antecipação o mercado esta cada vez mais delicado analisando drone terei uma visão macro vejo muitos funcionários triste com a penalização sobre antecipação aonde a mesma já é permitida sobre o artigo do consumidor analisamos da seguinte forma até o banco se ele fizer um empréstimo milionário ele fara antecipação assim terá lucro e sustentara a empresa e os colaboradores da mesma, assim como nosso clientes que sustentam a empresa tendo a visão que eles são os membros do corpo e nos a cabeça , mercado brasileiro precisamos ter empatia assim juntos lucraremos e enriqueceremos o pais acredito que um funcionário satisfeito dentro da regra justa aonde não tenho todos os dados para determinar tal regra mais peço que possa ser revista tal regra de perca de produção caso aja antecipação tenho objetivo de ser supervisor e subir um degrau de cada vez assim cada dia sou mais critico comigo e analisando melhorias de empresa pois Uma das coisas mais perigosas da vida é gente que concorda com você o tempo todo. Um adversário fraco te enfraquece. Um concorrente burro te emburrece. Uma oposição frágil, fragiliza um governo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","o sistema muito bom Os mix de produto, mas agora que entrou mas prazo para o cliente fazer.. excelente está de parabéns",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O SISTEMA PRECISA FUNCIONAR MELHHOR, QUANDO SISTEMA CAI ESTA DEMORANDO MUITO PARA VOLTAR .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Muita proposta negada do credito na conta",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O crédito na conta é uma vantagem muito boa para aqueles clientes que recebem o beneficio Loas , porque daí tem uma oportunidade de receber um cartão de crédito e liberação de um empréstimo pra atender a necessidade do cliente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Bom dia, olá bmg ou help como preferir. bom, as regras desse produto esta desmotivando boa parte da gestão de grupo. só um desabafo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Precisa melhor um pouco quanto a data de pagamento da campanha caçadores, sempre esta atrasando.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produtos senmpre dentro da satisfaçao do cliente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","CADA DIA QUE PASSA O SISTEMA DO BANCO MELHORA CADA VEZ MAIS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","CARD O MELHOR PRODUTO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","CLIENTE DE MEPRESA PRIVADAS, GERALMENTE FICAM PREOCUPADOS COM O TEMPO DE ANALISE, POIS ACHAM MTO LONGO. OBRIGADO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Clientes falam que a taxa de juros e as parcelas são baixas comparados ao nosso super conta mesmo informando outros benefícios que oferecem para eles, acho que poderia ter algo mais atrativo para o cliente fidelizando ele para o banco",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","CNC tem taxa alta, prazo muito curto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","COM A REDUÇÃO DA TAXA DE JUROS, FLEXIBILIZANDO O AUMENTO DE PRAZO PARA O CREDITO SUPER CONTA, O CLIENTE ESTA MAIS SATISFEITO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","COM BASE NOS PRODUTOS SALIENTAMOS QUE VERIFIQUEM PARA REDUCAO DA TAXA DO MIX DE PRODUTOS",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Como foi comentado antes, houve muitas mudanças, ainda estou me adaptando, principalmente nas formas de argumentar quando os clientes se negam pela taxa de juros.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","COMO FUNCIONÁRIO ACHO QUE PODERIAM MELHORAR OS BENEFÍCIOS.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Conta BMG pouco funcional, eu mesma ja tive inúmeros problemas com minha conta, sou nova e tenho um pouco mais de paciência que nosso cliente idosos, não tive paciência, imagine eles! Precisa e melhorias no processo de captura da FOTO, sistema vive inoperante para transações. Produto Sindnapi não vejo BENEFICIOS, uma vez que somos obrigados a vender um produto. Farmácias da cidade ja dão desconto por conta própria, assistência funeral APENAS para o cliente, ( a maioria de nossos clientes já possuem convênio com funerárias onde a cobertura se estende para a família) ...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Crédito na conta com taxa muito alta comparando com a da concorrência. O refinanciamento do cnc tem saldo geralmente muito,mais muito baixo ,deixando cliente insatisfeito e assim demoram refinanciar ou deixa de pegar com a help! e pega na concorrência. Outro ponto interessante seria uma proposta que podasse oferecer ao cliente endividado com a gente refinanciar e diminuir prazo e parcelas e liberando saldo para para o mesmo.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Crédito na conta para o servidores públicos, poderiam incluir os estaduais.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","credito pessoal deveria ter umas taxas mais baixas , para poder ajudar melhor os clientes, e um refinanciamento mais coerente, pois não tem sentido um refinanciamento aonde o cliente pagou no mínimo 5 parcelas e voltar do zero liberando um valor abaixo de 1 parcela. temos alguns concorrentes com taxas mais baixas e em mais vezes o que facilita para o cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Creio que a forma do SINDINAP fosse mais simples para a adesão.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Creio ser necessária uma maior flexibilidade nas taxas nos produtos crédito na conta e super conta.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Critica em questão da entidade privada acho que o prazo para pagar poderia ser reduzido .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","deveria aumentar o prazo para poder diminuir mais a parcela",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Devido algumas lojas terem o baixo fluxo de clientes, a única forma de conseguir vender é através dos leads, porém, os leads precisam de uma melhoria, matematicamente falando, um colaborador que faz mais de 150 acionamentos por dia e não consegue falar nem com 30% dos clientes não vai obter um desempenho desejado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","DOCUMENTAÇÃO MUITO BUROCRATICA PARA CLIENTE QUE É O PUBLICO ALVO( IDOSO) FORMALIZAÇÃO COMPLICADA PARA ELE. PARCELAS ALTISSIMAS QUE NEM COM O MELHOR ARGUMENTO É FACIL PARA PODER CONVENCER.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Elogio: Gosto muito do suporte que a empresa oferece à todos os funcionários. Temos todos os treinamentos necessários para oferecer um atendimento de qualidade e conseguir alcançar as nossas metas, é difícil sim, mas não é impossível. Crítica construtiva: Acho que alguns supervisores deveriam ter treinamentos, para treinar seus consultores de forma objetiva prática e de confiança. Acho que o supervisor que mostra confiança no seu consultor, ele ontem mais resultados positivos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Em comparação com a concorrência as taxas de juros do BMG não são atrativas. Há casos de clientes que fazem pesquisas e preferem a concorrência devido a taxa ser menor e mais opções de prazo. As exigências de documentação pra a adesão do Dinheiro Extra (crédito em conta) também não facilita na venda tendo em vista, a demora e inconsistência de liberação do dinheiro para o cliente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Em geral gosto muito, acredito que ofertas com redução de parcela no super conta e ate mesmo no CNC. seriam mais atraente para o cliente e de boa argumentação para os representantes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","em geral todos os produtos estao otimos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","em questão a concorrência sobre o dinheiro extra eles facilitam mais em questão de documentação e também em questão de taxas fazem em mais vezes e liberam mais dinheiro para o cliente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em relação a agilidade de pagamento a concorrência paga no mesmo dia ,isso acaba dificultando as vendas .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Em relação a concorrência os produtos da HELP são péssimos, taxa de juros altíssima além da burocracia exigida.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","EM RELAÇÃO A ENTIDADE PRIVADA OS CLIENTES RECLAMAM DE NAO PODER FAZER O REFIN, OU UM NOVO CONTRATO , RECLAMAM DE NÃO PODE PEGAR O CARTÃO MULTI , E DO PRAZO DE PAGAMENTO DO EMPRESTIMO, PARA ESSA ENTIDADE . SINDINAPI RECLAMAM DE TER QUE FAZER O AUDIO , FALAM QUE SOMENTE A VALIDAÇÃO DO LINK DEVERIA VALER.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em relação a super conta a taxa de juros esta um pouco elevada muitos clientes reclamam sobre a taxa pois recebe o salario mínimo e para liberar 3.000 a parcela fica de 660,00",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Em relacao ao produto credito na conta infelizmente a concorrencia (Agiplan e Crefisa) consegue ganhar em atrativos (taxas diferenciadas e planos diferenciados) para cliente com historico positivo junto ao banco concordo que temos quer ter um atrativo para nos diferenciar da concorrência .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em relação ao sindinap o processo de formalização é muito complicado para clientes idosos e com dificuldades em mexer no celular.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em relação aos produtos estou satisfeita em relação ao todo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Em relação aos produtos são bem atrativos para os clientes dando varias oportunidades para liberar credito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em relação aos produtos, sem criticas. Unica sugestão é na melhoria das contas bmg e app para maior facilidade de acesso para o cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em termo de aceitação de produtos como cnc os clientes as vezes acham que a parcelas sao um pouco altas, mas explicamos qual o beneficio que ele tem ao adquirir ao produto, dando oportunidade de refinanciamento e opção de liquidação antecipada. Ja o grupo privado, tem um pouco de resistência dos valores do credito na conta pelo mesmo motivo, ou talvez para fazer a super conta.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Em virtude da concorrência acredito que poderia melhor prazos e taxas em alguns produtos principalmente em Super Conta, credito novo e publico privado, pois o valor de parcela é aonde o cliente fica mais resistente pois em um comparativo com a concorrência os nossas parcelas e prazo ainda não estão competitivos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Empresa com grande pontencial para o público alvo .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Empresa de um suporte ao cliente e colaboradores sem igual",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Estou a pouco tempo trabalhando na help, porém posso dizer que é uma rede bastante organizada e que prepara seus colabores realmente a nível TOP. Posso dizer também que a help está sendo minha faculdade neste ramo que é tão novo para mim. As matinais semanais são fantásticas. Bastante esclarecedoras e nada cansativas! Acho que a mesa deveria ser mais clara com relação as respostas.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","Estou caminhando para o 2° mês, portanto, alguns produtos não são tão familiarizados como outros por isso talvez a nota não seja alta.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Estou completamente satisfeita com a empresa !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","estou muito satisfeita com o sistema em si e com o mundo que tem atras dessa telinha , muito completo , cada detalhe . só o sistema de consignado que é meio desatualizado em questão de ver margem e refinanciamento , mas conseguimos visualizar a margem fazendo o IN100 que é real .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","estou satisfeita com o mix de produtos precisa melhorar o sistem, pois cai muito em momentos de pico e periodo de pagamentos do inss aos clientes muitos clientes reclamam no dia do pagamento que o repasse do salario demora a cair na conta",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Estou totalmente satisfeito com os produtos e condições de trabalho.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Eu acho o Sindnap um produto muito bom, o problema é que aqui na minha cidade os clientes não tem muitas opções de uso, só na Farmacia Droga Raia ainda assim eles tem dificuldade de utilizar. Talvez lá pra São Paulo, Rio de Janeiro funcione muito bem, só acho que teria que melhorar essa parte, de resto tudo está otimo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","eu amo este grupo só nota 10",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Eu gosto muito de trabalhar na help , mais tem pontos que poderiam ter mais facilidade. -REQUISIÇÃO DE DEMORA PRA SER ATENDIDA . -APS NEGADA.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Excelente!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Exelente Produtos e quando fazemos oque amamos ele se torna maravilhoso .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","FACILITAR A ACESSIBILIDADE DA FORMALIZAÇAO TENDO EM VISTA QUE O PUBLICO SÃO NA MAIORIA IDOSOS, SEM HABILIDADE COM CELULARES OU ATÉ SEM UM CELULAR COM TECNOLOGIA SUFICIENTE PARA CUMPRIR OS REQUISITOS DE FORMALIZAÇÃO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Facilitou muito a entrega do cartão em loja para o produto super conta.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","falta de atenção mesa , prolonga o pagamento não cumpre os prazos , almenta o indice de pendencias da loja",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","FALTA MAIS CUMPRIMENTO NA EFICACIA DOS PRODUTOS OFERECIDOS AO CLIENTE",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","fazemos as ligações para números que já informamos no sistema que é errado ou inexistente gostaríamos que o pagamento empresa privada fosse mais rápido, pois em 10 dias é tempo suficiente para o cliente desistir Sobre a mesa, já temos um imenso trabalho em fazer a venda e quando chega na mesa, ao invés de nos ajuda, só dificulta... comprovante de residência somente com código de barras, pedir coisas de clientes da casa, entre outros. Precisamos de agilidade e auxilio da mesa, não podem fazer uma alteração, recentemente fizemos uma proposta que o comprovante de residência estava com o número 12 e a cliente confirmou número 8, o que é mais importante? tendo em vista que o comprovante de residência estava no nome da cliente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","FIQUEI IMENSAMENTE FELIZ QUANDO FOMOS NOTIFICADOS QUE O PRODUTO CREDITO NA CONTA TEM AGORA O REFINANCIAMENTO PARA MAIS MESES, BAIXANDO DESSA FORMA O VALOR DAS PARCELAS FLEXIBILIZANDO A CONTRATAÇÃO POR PARTE DO CLIENTE SUPER CONTA, ACREDITO QUE FOI UM GRANDE PASSO DO BANCO. COM ISSO JÁ IREMOS CAPTAR UM NUMERO MAIOR DE CLIENTES, E QUANDO ESSA CONTRATAÇÃO SE EXPANDIR PARA PRODUTOS CREDITO EM CONTA SIMPLES.VAI SER SUCESSO. JÁ ESTA SENDO, VAMOS VOAR.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Formalização do SINDINAP difícil para os clientes devido ao áudio.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Formalização no saque deveria ser mais fácil , pois os idoso não consegue tirar a selfie da maneira como está , com isso estamos perdendo muitas vendas , devido a dificuldade do cliente em tirar a foto , assim os mesmos acabam desistindo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","GOSTARIA QUE A MESA PODESSE REAVALIAR SEU CONCEITOS DE ANALISE POIS TEMOS MUITAS DIFILCULDADES COM ANALISTA DA MESA POIS NIGUEM SABE O QUE É REGRA OU EXCESSÃO ENTÃO DESSA FORMA FICA MUITO DIFICIL ENTENDER O QUE SE PRECISA PARA APROVAR UM CONTRATO POIS TEMOS VARIOS CONTRATOS APROVADOS COM MESMA DOCUMENTAÇÃO E OUTROS NÃO APROVANDO COM A MESMA DOCUMENTAÇÃO .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Gostaria que fosse repensado a questão da nossa taxa de juros no crédito na conta ( todos os públicos)",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","gostaria que o super conta volta-se a atender o mercantil pois estamos tendo dificuldades para atingir meta sem esse banco pois todo cliente que aposenta recebe pelo mercantil.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Gostei demais do treinamento",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Produtos","Gosto muitos dos produtos que são trabalhados em loja",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ha bastante dificuldade da minha parte e colegas para oferecer cartão pelo telefone.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Help e uma empresa ótima tenho aprendido bastante.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Help é umas das lojas mas bem sucedida ao órgão publico.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","LINKS DO SINDINAP MUITO DIFICIL PARA UMA PESSOA LEIGA FORMALIZAR",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mais treinamento para os produtos novos, para maior adaptação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Produtos","Mecânica de sistema muito funcional, simples e intuitivo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","melhorar a meta do bmg carde, voltar com mais oportunidade de outras entidades.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","melhorar a taxa de juros do credito pessoal",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","melhorar em refinanciamento em credito na conta ,",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","menores taxas no cnc para poder concorrer com as demais franquias de outras empresas concorrentes !",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Mesa de crédito e suporte poderia já especificar tudo que necessita para a aprovação da proposta, pois muitas vezes pendência um documento, aí anexamos e depois pendência por outra coisa então essa demora faz com que o cliente fique insatisfeito e queira desistir, além de termos um retrabalho.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","minha sugestao seria mais divulgacao para os produtos help. e taxa mais atrativas em comparação a concorrentes.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","mix de produto e muito bom, porém a comissão deveria ser única sem calcular valores quebrado usando o mix de produto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mix de seguros por cpf excessivos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Muito bom essas avaliações para que possamos expressar o que pensamos sobre a empresa e os produtos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Muito bom os produtos da Help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Muito satisfeita com o Mix de produtos que temos dentro de loja, consigo ofertar e fechar o Mix para meus clientes, sempre visando em atender a necessidade deles e sempre ofertar o melhor produto.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","MIX DE PRODUTOS QUE ATENDEM O CLIENTE POR COMPLETO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Muitos clientes reclamam que o cartão do sindnapi não chegam na casa deles.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Muitos produtos pra ser ofertado para um mesmo tipo de público alvo,sendo que é algo obrigatório... Pois impacta nos consultores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Na loja que eu trabalhei a equipe era maravilhosa, principalmente a Daniele Ribeiro, onde me deu todo apoio e suporte necessário, já o suporte em si da empresa SEMPRE, pedia pra abrir requisição, lamentável isso pois muitas vezes precisamos do suporte na hora.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Na minha opinião , gostaria de que o prazo para empresa privada fosse em menos tempo para o valor air em conta para o cliente .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Na minha região não existe farmácias com convenio com SINDNAPI , gostaria de ter para melhor oferta de produto para os clientes .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Na super conta entidade privada o tempo é de em torno 15 dias pra cair o valor, se caso diminuísse um pouco esse prazo ficaria mais fácil a venda, pois muitas vezes o cliente desiste neste período. E se tivesse como fazer o credito pessoal em mais vezes também, que dai as vezes a taxa de juros é a mesma porem na concorrência eles fazem em mais vezes logo a parcela fica menor então clientes preferem fazer em outro local porque acreditam que pagam menos, porém o que muda é a quantidade de vezes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Não acho necessário tanto seguro para ser descontado dos clientes, tendo em vista que a maioria já tem a renda tão comprometida com empréstimos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Nao atencipar as parcelas e deixar os juros alto nao atrai cliente,sendo que na concorrência as parcelas sao mais atrativa.pois os clientes fazem pesquisa e trazem as simulacoes do banco concorrente com as taxas mais baixas",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Não podemos brincar com a taxa de juros do consignado para ofertar melhores valores para o cliente e trazê-los para o nosso banco sem que isso influencie o comissionamento, credito pessoal para correntistas do banco do brasil a exigência do extrato do debito automático pois em Boa Vista temos apenas um caixa eletrônico com essa função devido a atualização das máquinas, a agencia é distante da loja também dificultando locomoção. O valor liberado da super conta federal é muito baixo, não sendo muito atrativos para eles, e a super conta empresa privada também é muito baixo o valor liberado.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Em minha opinião tem que ser mais rápido o sistema da help ( DNA)",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","NÃO TENHO NADA A DECLARAR, O SISTEMA DA BASTANTE ERRO MAIS AOS POUCOS ESTÁ SE AJUSTANDO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","no dinheiro extra e produto super conta em relação a concorrência o juros e prazo tem muita diferença.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","No super conta entidade privada se possível seria uma boa um tempo de liberação mais curto",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","NÓS E NOSSOS CLIENTES ESTÃO COM MUITAS DIFICULDADES COM A CONTA DO BMG. ACESSO DIFICULTOSO PARA RESOLVER PENDENCIAS .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Nossas taxas de juros estrao muito elevadas em relação a concorrencia , os documentos solicitados como infbem e combas é praticamente impossivel conseguir e a mesa insiste em solicitar como documentação . Intidade privada só pode solicitar uma unica vez o emprestimo mesmo que nao queira o valor total na primeira solicitação e mais uma vez a taxa de juros muito alta",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Nunca será 100% pois tudo pode e deve ser melhorado. Quanto aos seguros, por mais que existam vantagens aos clientes, a maioria está muito comprometido e condicionar a venda dos mesmos para se ter premiação acho injusto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O Banco está melhorando a cada dia mais e isso nos ajuda a atender cada vez melhor os nossos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O BMG em conta realmente esta sendo maravilhoso, o que so esta atrapalhando ultimamente é porque o sistema fica caindo constante e parece que adivinha quando estávamos com clientes kkk fora isso tudo ótimo",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","O BMG precisa em 1 lugar de uma central de atendimento que atenda os clientes direito esses dias liguei pra tirar uma duvida referente a conta simples do cliente pois a mesma nao estava conseguindo fazer o saque porem a conta estava no mesmo cartao do bmg card tentei explicar que a cliente queria uma forma de sacar seu dinheiro pois eu efetuei um emprestimo consignado itau e o valor estava disponivel naquela conta o atende simplemente ficou me acusado de fazer um saque complementar sem o concentimento da cliente fiquei indignada e outra questao a taxa de juros chega a ser absurda em relacao ao concorrente agibank por exemplo que oferece parcelas muito abaixa das nossas; vcs oferecem um contrato de 18 x com parcela de 600 pra liberar 3000 e olhe la e se for em 15 por exemplo libera 100 reais a menos um absurdo...as vezes é dificil fazer venda com taxas tao altas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O card e sindnapi nao tem muito segredo. É um produto que quando o cliente tem disponivel a gente consegue envolver e fazer. Credito na conta é um produto muito mais delicado, porque o cliente nem sempre tem todos documentos na hora para fechar uma venda. Precisa de mais tempo e atenção devido aos cliente serem a maioria idosos e nao andarem com celular nem todos documentos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O cartão BMG card devia ser desconsiderado o valor mínimo de $ 100,00 e os 30% do credito, pq essa métrica atrapalhar no valor liberado para o clientes. O cartão Multi e mais o cliente devia ter direito de escolha se desconta o mínimo na conta ou não. O Super conta é produto excelente. Cm as novas regras implementada que com tx de juros diferenciada para cada tipo de cliente ficou muito bom, Os nossos clientes ter a opção de refinanciamento e aumenta a quantidade de x e o valor disponibilizado ficou muito atraente para o cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","o leque de produtos que são oferecidos fazem com que boa parte das pessoas que nos procuram tenham uma ajuda financeira, então, no momento, não tenho críticas a serem feitas.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","o melhor da help e por que temos um leque de opçoes para oferta a nossos clientes",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","o mix de produto é bacana para que possamos alcançar um numero maior de clientes, taxas ótimas comparadas com a concorrencia, porem o que chama atenção do cliente é a parcela , nem tanto o prazo ou juros .a parte do suporte está de parabens, sempre bem explorado, nos passando conhecimento claro, nos ajudando no produto, na questão de cumprimento dos requisitos para obter o produto, entra a dificuldade do link , seria a self , o link da muito erro, se houvesse a possibilidade de anexar a self ajudaria",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O MIX DE PRODUTOS É BEM VARIADO SÓ GOSTARIA DE TER ACESSO AOS CONVENIOS SERVIDOR PÚBLICO, MILITARES E PREFEITURAS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O nosso produto do credito na conta deveria ter uma taxa melhor para o nosso cliente novo, a nossa concorrente estar levando todos os nossos cliente para carteira dela pela facilidade em taxa e portabilidade porque eles fazem super conta de todos os clientes.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","o prazo ficou ok mas a taxa ainda esta alta.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O processo atual de formalização dos produtos garantem ao cliente ao cliente uma facilidade para a obtenção dos produtos, porém percebo que o produto especifico SINDNAPI, alguns clientes tem maior dificuldade de formalização devido ao audio solicitado. No mais, a agilidade na análise e efetivação dos produtos tem sido positiva.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O produto conta digital e super conta precisam melhorar muito, pois muitos clientes e até nós mesmos, funcionários, não conseguimos mexer no aplicativo, acessar a conta e transferir dinheiro.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O seguro SINDNAPI não esta sendo atrativo aos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O sindinapi é um produto maravilhoso na teoria. Na prática, já tivemos problemas com os clientes, pois nao conseguiram utilizar os beneficios de desconto em farmacia e eletricista, fora que o atendimento pela central é pessimo, os atendentes são muito ignorantes. Por fim, os clientes cancelam o seguro.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O SUPORTE DO BMG É PÉSSIMO... OS CLIENTE VEM AQUI NA LOJA PARA AGENTE FAZER O CONTATO COM O SUPORTE PARA ALTERAR O TELEFONE , OU QUALQUER OUTRO TIPO DE SUPORTE,A GENTE NAO CONSEGUE CONTATO, E QUANTO CONSEGUE, OS TENDENTE SAO MAL EDUCADO COM OS CLIENTE, SEM CONTAR QUE TEM UM 0800 QUE O CLIENTE NAO CONSEGUE FALAR DE CELULAR, E NINGUÉM HOJE TEM TELEFONE FIXO, E TEM UMA BONECA DIGITAL QUE NAO AJUDA EM NADA...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","o suporte e treinamento de novos produtos acho ineficaz. um treinamento mais dinâmico, pratico..",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Produtos","O tempo para respostas referentes as requisições, a questão de averbação em alguns caso. Essa questão da data início do beneficio também acaba prejudicando.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Olá Acho que poderia melhorar em relação a taxa do (CNC) , Ter uma base de cliente mais assertiva ! Em loja fazer mais campanha de incentivo aos colaboradores !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Olá Quanto aos produtos todos tem grande aceitação no mercado, sempre com interessados , o que dificulta ás vezes é falta de documentação dos clientes , o prazo melhorou para os refins de cnc, o maior desafio é se manter atualizado , com todos treinamentos .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Olá, Os produtos oferecidos são de qualidade, porém há uma grande dificuldade na demora com relação ao pagamento, das entidades privadas e ás vezes correndo o risco de pendenciar por critérios que poderiam ser sinalizados anteriormente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Oque acho que deveria melhorar e que o super conta pra loas poderia aumentar novamente o comprometimento",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","os analfabetos sofrem com o sindnapi por questão de nem todos possuirem rogo de primeiro grau, outro fator super importante para alavancar as vendas seria a venda digital para os analfabetos, como já é aderido nos concorrentes crefisa e agibank, e isso nos faz perder bastante clientes pra eles pela facilidade. assim, um cliente analfabeto vem de outra cidade só pra formalizar o cnc, que só precisa de duas testemunhas, não podemos finalizar com o sindnapi porque é obrigatório ser de rogo de primeiro grau, e quando o cliente não trouxer, e ou não tiver? perderemos de ofertar também?",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os clientes apresentam muita dificuldade de contato no 0800, para tratar de assunto relacionado a conta ou cartão; além disso o aplicativo não pode ser acessado de forma facilitada em caso de recuperação de senha.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Os juros do cnc são altos demais, em relação a outros bancos. Onde acabamos perdendo algumas vendas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Os nossos produtos são excelentes inclusive o credito na conta que sou apaixonada a empresa dá um suporte excepcional para nossos consultores amo demais a Portal Nova",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Os produtos a cada vez mais estão renovando a forma para facilitar a venda, trazendo benefícios para o cliente, isso nos ajuda para termos argumentos com o cliente o aumento do prazo com redução da taxa foi muito bom facilitou nossa venda agora temos argumento para persuadir o cliente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","OS PRODUTOS DA HELP POSSUEM BOA ACEITAÇÃO DE MERCADO",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos estão muito bons alguns muita dificuldade em questão de aceitação para clientes ainda mas ao sindnapi",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","OS PRODUTOS OFERECIDOS PARA OS CLIENTE SÃO NECESSARIAMENTE PARA AJUDAR O CLIENTE DE DIVERSAS FORMAS. TANTO NA LIBERAÇÃO DE VALORES NO MESMO DIA, QUANTO DE SEGURO COM OS BENEFICIOS PARA OS CLIENTES.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","os produtos ofertados são excelentes para os consumidores",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos são excelentes, bem divulgados, de fácil acesso.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Os produtos são muito bons. Mais tem algumas reclamações sobre juros de crédito pessoal, sindnap em não conseguir medicamentos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos são otimos, mas precisamos ter mais assistência com agilidade. Exemplo : conta congelada",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","os requisitos são faces, mas muito dificuldade para aprovação, acho que deveria ter mas facilidade de aceitação de documentos e comprovante, sendo que o mesmo esta provando o mesmo interesse",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ótima cartela de produtos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ótimo ambiente de trabalho, desde o suporte dado aos funcionários.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","ÓTIMO MIX DE PRODUTOS E DIVULGAÇÃO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","otimos produtos facilidade para o cliente e muito beneficios",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","otimos produtos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Para clientes do Governo do Estado não estamos conseguindo aprovar pelo Banco Bradesco o Débito em conta, que libera apenas o Super Conta, porém o Valor para o cliente fica mais atrativo pelo seu Banco de Origem.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Parabens a todos !!!! mix de produtos se adequam as necessidades dos clientes e o suporte dado é excelente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Pede muita documentação para um cnc,a maioria dos clientes não possui app para extratos e tem duficuldade em tirar o extrato no caixa. Sindnap,a maioria dos clientes não quer, pq ja possui planos similares, ou fala q ja esta precisando de Dinheiro e não que desconte mais do benef dele.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Poderia baixar o juros do emprestimo, ou aumentar a quantidade de parcelas e diminuir o valor para ser distribuído",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Poderia liberar os prazos de 18 á 24 meses para Super Conta Novo, assim teriamos muito mais vantagens que a concorrencia.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","poderia melhor na agilidade de pagamentos de super conta",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","PODERIA MELHORAR O TEMPO PARA EMPRESA PRIVADA POIS O VALOR DEMORA UM POUCO MAIS PARA CAIR NA CONTA DO CLIENTE",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Poderia ser mas fácil o uso do aplicativo pois nosso público e idoso e muito difícil para eles ativação de token e troca de telefone .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","PODERIA VOLTAR CONVENIO PARA O BANCO MERCANTIL (SUPER CONTA) ENTRAR NA NOSSA PRODUCAO O REFIM TOTAL E NAO O TROCO PAAR O CLIENTE CARTAO MULTI AUMENTAR PARA 500 REAIS TODOS SUPER CONTA PAGAR NO MESMO DIA POR QUE NEM TODOS PAGAM FAZER O SUPER CONTA PARA INFERIOR A 2015 EXEMPLO A PARTIR DE 2010",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","poderiam melhorar os leads de super conta para localizarmos mais clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Poderíamos fazer para clientes antes de 2015",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Podia haver produtos para o público também não beneficiários do INSS. Como por exemplo o saque FGTS, e uma campanha para o produto. Credito pessoal privado também, e consignado para empresas privadas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Podia reduzir o tempo de pagamento das propostas de Entidade Privada.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","PRATICIDADE EM TODOS OS PRODUTOS , FÁCEIS DE OFERTAR DE EXPLICAR , APOIO TOTAL PARA TIRAR DUVIDAS .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Precisa melhor muito em taxa de juros, cliente reclamam muito de taxas de credito em conta e de cartão",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","precisa melhorar a analise da mesa de credito.,muitas das vezes as regras se enquadra em uns clientes e outros nao",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Precisa melhorar o mix de produtos , principalmente empresa privada",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","precisa ter um pouco mais de agilidade na analise quando abrimos uma requisição. Referente a concorrência os prazos são maiores e as parcelas menores . Super conta para outros estados para termos uma carteira maior.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Prefiro não comenta",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Prezado , Super conta inss pagar no mesmo dia , por favor :)",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Prezados, o maior problema enfrentado não só pelos clientes e por nós consultores é a formalização da SELF,quando é necessário fazer uma transferência da conta do BMG para outra conta, a situação é ainda pior devido aos erros na captura,MEU APELO FICA PARA O SETOR DE TI. Att, Princya Souza",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Prezados, os produtos oferecido aos nossos clientes são maravilhosos, não tenho critica a citar.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Primeira empresa que trabalho que da um suporte tão bom para as vendas...excelencia em organização e tratamento.Sempre muito bem informada sobre os produtos.Gratidão",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto de fácil exposição",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","PRODUTO EXCELENTE, POREM, A CONCORRENCIA OFERECE TAXA MAIS BAIXA E O PAGAMENTO MAIS RAPIDO, SOBRE A TAXA CONSEGUIMOS DRIBLAR COM NOSSO ATENDIMENTO. O IDEAL SERIA CONSEGUIRMOS PAGAR MAIS RAPIDO, PRINCIPALMENTE SUPER CONTA FEDERAL E EP.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produto super conta: após fazer a portabilidade parcial, no segundo contrato, o sitesma DNA e os antigo Intergral não dá a opção da Conta Destino retornar ao banco do qual o cliente recebia normalmente, o que gera transtorno e insatisfação ao cliente. Produto Sindinapi, material com desconto desatualizado perante ao site, e beneficios que já foram retirados sem aviso e próprias parcerias que não existem mais, como a Odonto Company e Rede Partmed",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","PRODUTOS ATENDEM A TODO PERFIL DE CLIENTES",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","produtos bem satisfeitos para nossos cliente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produtos bons e eficácia nos processamentos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produtos bons para se ofertar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produtos bons, atrativos excelente, taxas de juros um tanto elevadas, suporte e apoio excelente também. nada mais a criticar. só elogios.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produtos da Help são Ótimos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","produtos de facil entendimento para ser passado de maneira acertiva para os clientes, mesmo que o cliente seja leigo do assunto.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produtos de venda casada dificulta a benda, como seguro",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","produtos excelente muito bom pro cliente",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Produtos excelentes, com qualidades e beneficios ótimos que não há como não se interessar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produtos fantásticos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","produtos legais, com bons beneficios",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","produtos otimos para ajudar e resolver os problemas dos clientes,sem os prejudicar e piorar a situação.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produtos que ajudam o cliente de alguma forte, o ruim é só os clientes que tem cancelamento, não libera valores por cancelamentos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","produtos são bons e gostei muito da taxa melhorar na questão do credito em conta de nossos cliente gostaria de taxa de refinanciamento credito em conta mais atrativas para outros convênios",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produtos são otimos e atingi as necessidades dos nossos clientes",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Propostas são canceladas sem motivos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Publico , privado , vejo a questão da demora , em relação aos outro produtos tranquilo , amo esse publico gostoso de lidar , são pessoas que conquista meu coracao , ENFIM QUANDO AGENTE AMA O QUE FAZ , VC NUNCA TRABALHA , EU ME CINTO ASSIM, REALIZADA ,ONDE ESTOU .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Punir o consultor em relação ao cliente quitar o contrato, é algo desanimador .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","rapido e pratico o sistema ds help. sugestão o cliente poder fazer online anafalbeto.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","REDUÇÃO NA TAXA E JUROS SUPER CONTA, PARA QUE POSSAMOS COMPETIR NO MESMO NÍVEL COM OUTRAS FINANCEIRAS, CLIENTE VEM COM SIMULAÇÃO DA AGIBANK QUE NAO CONSEGUIMOS COBRIR!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Referente ao seguro do cartão consignado os clientes tem reclamado bastante com o desconto.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","REFERENTE AOS PRODUTOS CITADOS SUGESTÕES APENAS REFERENTE AO FORMATO DE FORMALIZAÇÃO DO SINDNAPI, POIS MUITOS CLIENTES IDOSOS POSSUEM DIFICULDADE EM FALA E MUITAS VESES PERDEMOS DE VENDER POIS O CLIENTE PERDE A PACIENCIA E DEISISTE DO CONTRATO POIS INFORMA QUE É MUITO COMPLICADO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","SÃO OTIMOS PRODUTOS OFERECIDOS .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","São produtos muitos bons não deixam a desejar nada a concorrência",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","São produtos que ajudam o nosso cliente a resolver problemas e realizar sonhos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","são vários produtos, porém a taxa está alta em relação a concorrência, assim como o prazo de liberação",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Satisfação com todos os produtos ofertados. Elogiar a qualidade de cada produto e e os benefícios que eles propõem ao cliente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","satisfeita com os produtos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Satisfeita com os produtos ativos na Help!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","satisfeita com os produtos ofertados pela empresa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Satisfeita com tudo...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Satisfeito com a forma de trabalhar com os clientes e os atrativos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sempre quando o consultor estiver com a produção baixa ou não bater sua meta semanal,chamar para ver o que esta havendo em uma conversa com o supervisor no pessoal, para possiveis melhorias e uma conversa de contra partida para ver a solução dos problemas. PS: Fazer quando o consultor for esforçado e aplicado em seus a fazeres.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","sempre ter brindes disponiveis para clientes",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sindinap até hoje não vi ser utilizado pelo cliente. formalizaçao dos produtos complicada bmg card saturado e cliente têm muito receio",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindinapi, formalização sem áudio seria muito mais fácil.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindinapi: gostaria que tivesse todos os beneficios que o produto oferece aqui em Manaus",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","sindnap- altos requisitos que a maioria dos clientes, comparado nosso público alvo, tem dificuldade em cumprir e por isso desistem ao longo do processo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindnap demora um pouco para ser aprovado, ou ate ocorre a venda e o cliente fecha",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindnap nem sempre tem convênios em todas as cidades, má assistência na central do mesmo. Cartão Multi e Mais, a maioria dos clientes idosos não tem entendimento para pegar a fatura em aplicativos, com isso ele faz o parcelamento automático gerando muito juros ao cliente. Para o setor publico, acho muito restritivo, pouco valor ofertado, mais intendo o risco do banco em não receber se o cliente for demitido. A conta BMG acho realmente muito bacana, porem não tem facilidade nenhuma em o cliente depositar valor... Muitos idosos sem entendimento de gerar boleto, e pagar para depositar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindnapi -Cliente tem dificuldade de entender os benefícios e acham desnecessário. Super Conta- Ótimo produto e tem mais condições para vender. CNC-Valor muito abaixo para os clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","SINDNAPI sem atrativos na nossa cidade, conta BMG não é concluída na hora e não mostra o número da conta na hora em que é criado (análise demora dias), Superconta privado com taxa super alta e sem nenhum atrativo, muito difícil de ser aprovada.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","sindnapi tem que ser mais claro e fazer valer a pena os benefícios para o cliente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sistema melhorou bastante com a atualização, mas precisamos melhorar em comparativo com a concorrência, tx muito alta e clientes reclamando do sindnap e do rotativo do cartão.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Só em relação ás campanhas, pois estão dificultando cada vez mais em ganhar comissão",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Só sobre a redução da margem do comprometimento do credito na conta que passou a ser 35%, onde os clientes alegam que a concorrência libera um valor mais alto que a gente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sobre a Entidade privada poderia sim ter mais oportunidades de créditos, principalmente porque é efetivo com o banco e tendo mais segurança, ou seja, não acho justo cliente porta e só ter privilegio uma vez para credita sem falar da burocracia que tem de aprovação/pagamento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","sobre conta digital deixam muito a desejar cliente não tem autonomia nenhuma pois se troca de telefone uma burocracia pra trocar pra fazer um pix a pessoa tem que tirar foto e é terrivel o reconhecimento",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sobre o CNC , o valores a ser liberado para o cliente poderia ser mais alto , varios casos que o cliente paga cinco parcelas e quando vai refinanciar não libera nem o valor de uma . Sobre o super conta, o valor para entrar na conta do cliente poderia ser um pouco mais rápido , pois com a verbação online até os consignados ficaram mais rápidos. Sobre o cartão mais e multi , poderia ter uma equipe melhor via whatsapp para melhores informações sobre faturas e pagamentos . Sobre super conta ( empresa privada ) poderia pagar mais rápido na conta do cliente . Sobre seguro prestamista , temos vário casos que o cliente faleceu e não recebeu o seguro por morte. Sobre sindnapi , precisa de ter pessoas no local no sindicato para maiores informações , pagamos vários casos na loja , onde o cliente liga e niguém atende e quando vai no local não tem niguem para atende-lo.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sobre o credito na conta em relação a concorrência estamos com a taxa de juros maior e o prazo menor, se o prazo estendesse para todo publico não apenas super conta a aceitação seria maior.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","sobre o publico alvo do help seria interessante no meu ponto de vista ter outras cidades cadastradas pra funcionarios de prefeituras",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sobre os produtos, quando vcs melhoram em algum produto, pioram em outro, não deixa o q estar bom permanecer, e o q estar ruim melhorar e ponto.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Somente elogios! Uma empresa maravilhosa!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","sou a favor em todos os produtos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sou totalmente fã a forma de trabalho help, de manter atualização dos produtos e manter a equipe bem preparada de conhecimentos para a equipe",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sugestão de horário de treinamento dentro de jornada de trabalho. Para que as abordagens possam ser mais efetivas em pontos importantes como fechamento de vendas dos produtos. Pra que a forma de abordagem e benefícios esteja bem alinhada pra contornar todas possíveis objeções dos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Produtos","Sugestão para clientes Super conta (privada) : Melhorar o tempo de pagamento do empresmo e ser um cliente elegivel para refinanciamento e inativo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sugestão, para os clientes super conta, o banco poderia colocar retenção, para evitar alteração de mudança de conta.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","sugestões: acho que o banco poderia aumentar o limite de credito e ter pagamentos mais acessíveis com isso o cliente fica mais cativado e teríamos menos inadimplência e um cliente mais satisfeito pois pegaria um valor maior, um valor de parcela menor, aumentando o numero de vezes ( pois cliente não olha quantidade de parcela e sim o valor ) teriamos um cliente mais satisfeito no pos venda.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Sugiro a redução das taxas para cliente correntista, para se torna ainda mais atrativo a portabilidade de banco, trazendo uma maior satisfação ao cliente e mostrando ao demais aposentados a facilidade e otimização de ser nosso correntista. Dando uma maior visibilidade como banco, por já ter facilidades e não ter taxas da conta, trazendo ainda mais benefícios para nossos clientes. A redução da taxa daria também a visibilidade como Banco e a diferença nas tabelas de pesquisas no ato da comparação. Já temos um enorme diferença no ato da realização de Credito na conta que e um cartão de credito, isso de certa forma já alavanca nossos processos e se torna um diferencial, o ato de já sair da loja com o cartão Multi ajuda de uma forma imprescindível e é um diferencial.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sujestao poderia aumentar o prazo das parcelas da super conta para combater a concorrencia que com o prazo maior diminui a parcela Critica: sobre duplicidade cadastral e injusto com cliente ser punido por uma proposta de parente que nao honra com os compromissos da empresa e pagar sem ter cometido o erro clientes com impedimento acabam de realizar a super conta para o nosso banco, logo apos liberacao do valor o cliente fica em impedimento com o banco e nao consegue fazer o restante do valor quando sobra outra coisa e a liberacao dos posntos da Cacadores automatico para nos focarmos no mes tranquilos só pensando em producao e nao ficar com a preocupacao das contas que podem vencer",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Super Conta (Público Privado), Prazo para pagamento muito longo, cancela o pedido do nada, sem nenhum motivo aparente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super conta é um ótimo produto, pois temos grandes oportunidades para trabalhar clientes tomador.. Porém deveria voltar atender banco Mercantil, pois estamos perdendo muitos clientes que vem a procura e recebe no mercantil.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super conta entidade privada demora muito para ser paga, podiam agilizar o pagamento da mesma!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","super conta orgao privado, demora muito no pagamento, os cnpj do sub orgao nao da certo, sendo que o cliente nao consegue pegar o cnpj correto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super conta para privado precisa oferecer refin/ fideliza 12 mais, temos muitas queixas pois eles portam o salário justamente para virar cliente fiel e utilizar sempre os nossos produtos e infelizmente não temos disponibilidade para oferecer.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super conta Pucblico privado sempre cancela e demora muito tempo Sindinap o cliente nunca consegue usufruir os beneficios",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","super conta setor privado, prazo para pagamento muito longo, Super conta só ser feita para beneficiários após 2015.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super conta um produto bom para os clientes, Mais na questão de tirar da produção quando cliente antecipa eu não concordo por que é lei que o cliente pode antecipar, e não temos culpa devido a isso.. Acho que precisa melhorar nisso.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Suporte: comunicação, material de apoio e treinamento no lançamento de novos produtos SEM SUCESSO",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","Taca aplicada do credito na conta poderia ser um pouco mais baixas, pois em alguns momentos perdemos clientes por não ter taxas menores, mesmo com o superconta, o cliente ainda se assusta com taxas aplicadas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","tarifa de juros menor",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Taxa de juros poderia haver diminuição, prazos de pagamento de outros bancos no mesmo dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","TAXA DO CNC EM RELAÇÃO A CONCORRENCIA, UM DOS PONTOS A SEREM VISTO;",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Taxa um pouco a cima dos concorrentes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","taxas da concorrencia para CNC estão absurdamente menores que a nossa, Limite de credito no cartão da concorrencia 3 x o nosso.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","TAXAS MAIS ATRATIVAS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Taxas muito altas em relação a concorrência, muita dificuldade na aprovação com muitos critérios, muitos prosutos para vender sendo lincados um ao outro para comissionamento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Taxas poderiam dimiminuir, clientes não são muito satisfeito quando vem o desconto.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Taxas poderiam reduzir para que a venda do produto seja melhor aceita pela cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","tem muitos clientes que ta na base e nao pode fazer o produto , clientes que recebe o beneficio pelo bmg e nao ta descontando a parcela , precisa melhorar na base",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Temos diversos produtos que atendem praticamente qualquer pessoa que venha à nossa loja. Temos facilidade com o sistema, e os produtos são bem fáceis de entender.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Temos já um grande espaço no mercado financeiro, mas acredito que a visibilidade de aprovação tem sido cada vez mais criteriosa , mas sei que não depende só de nós.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Temos um leque de produtos a oferecer,mas é sempre bom inovar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Temos um leque de produtos para melhor comodidade dos nossos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Temos um mix de produtos atrativo, porém na concorrência existem taxas melhores e mais rapidez na liberação do crédito e tbm algumas facilidades que apenas o nosso bom atendimento não compensa para o cliente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Tenho dificuldade em vender Crédito na Conta para Clientes de Empresa Privada por conta da Política de Crédito da Empresa.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","tenho dificuldades com relação a mesa de credito para analisar as propostas, algumas vezes demora um pouco, na confirmação com o cliente por telefone pendência o contato, mas quando ligo o cliente atende na hora. Precisam ser mais rápidos e práticos pq nossos clientes tem a idade avançada e sem um pingo de paciência em esperar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Tenho uma visão positiva entre os produtos e acho que temos como atender todos os público e aumentar a nossa produção.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ter mais treinamento dos produtos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Todo os dias estamos em aprendizagem.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Todos nossos produtos são os diferenciais em nossa loja, temos boas ofertas para oferecer ao cliente, nossa loja help! em Parintins temos uma certa dificuldade em relação ao Super Conta, pois não temos um banco físico Bmg e nem caixa eletrônico 24h para que nossos cliente possam fazer saque de seu benefício utilizando o seu cartão Bmg.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","Todos os produtos e serviços se adaptam a todos os públicos que necessitam.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","todos os produtos estão de parabéns",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Todos os produtos que a help portal nova oferecem são de extrema qualidade e benefícios , algumas são sim mais praticas de finalizar , assim como outras não . mas com nosso jeitinho help junto ao cliente vamos nos tornando próximos e mais eficazes no auxilio nesta hora para o cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","todos os produtos são bons para vender a única dificuldade e o sindnap. na hora de formalizar a assinatura quando o cliente tem que falar a frase de me associar , tem muitos aposentados e pensionista que não sabem ler ai tem que soletrar pra eles, dificulta um pouco nossas vidas, os demais trabalho e de boa.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Todos os produtos são maravilhosos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Todos os produtos são muito bem amplos, conseguimos ter total facilidade para ofertar ao cliente. Em relação aos treinamentos quanto tem produto novo é tudo muito bem explicado, tiramos nossas dúvidas na hora, os treinadores são muito bem preparados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","todos os produtos são muito bom.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Todos os produtos são muito bons, apenas sugiro que a super conta (publico privado) seja creditado mais rápido do que atualmente é.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Todos os produtos sao muito bons.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","todos os produtos são otimos !",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","trabalhamos em cima de uma concorrência muito forte e a diferença de taxas dos produtos ofertados são bastante significantes ... assim fica difícil ofertar para o cliente com taxas tão elevadas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Treinamentos mais Profundos, principalmente com CERTIFICAÇÃO. TAXAS DE JUROS reduzidas para facilitação na disputa na concorrência.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Produtos","Tudo bem simplifica e explicado!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","tudo incrivel",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","tudo otimo, a help é show",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Tudo ótimo.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Um dos produtos que mais gosto de Vender é o debito em conta, um desejo que eu tenho é podermos fazer super conta para clientes antes de 2015. Isso ampliaria ainda mais nosso público alvo nos possibilitando assim agregar novos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","UMA EMPRESA MARAVILHOSA, NADA A QUESTIONAR SÓ ELOGIAR.<3",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Uma empresa muito boa. Não tenho o que dizer. Só elogios!!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Uma mesa muito criteriosa, qualquer coisa cancela, sendo que no CONSIGNADO conseguimos fazer/solicitar alterações e no crédito na conta isso é impossível e os clientes acabam desistindo. Demora para pagar os contrato, sendo que somos orientados a informar que paga em de 3 a 5 dias uteis INSS e até 10 dias uteis empresa privada depois de aprovada, mas nunca funciona assim e o cliente fica desinteressado e estressado, acaba sendo desgastante para nós consultores. Uma falta de respeito conosco e com os clientes que deram preferência a help, e quando aprova um valor menor, o banco liga e pergunta o valor digitado, e não o aprovado, as vezes o cliente pensa que é um erro nosso ou outra coisa, porque o BANCO confirma um valor e nós outro. Adesão BMG card, quando ligam para fazer a confirmação com o cliente, já ligam pedindo os dados do cliente, mas não informa o nome do consultor, loja, para passar confiança ao cliente de que se trata do banco, e em alguns, ao invés de nos informar para tentar falar com o cliente, vocês cancelam. Existem muitas coisas mais que precisam melhorar, para que possamos prospectar mais novos clientes.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","VARIOS PRODUTOS DE QUALIDADE PARA O CLIENTE SAIR DA LOJA SATSIFEITO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A concorrência apresenta taxas mais competitivas para o produto CNC.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","A operação por muitas vezes é engessada, o lado positivo é que as tratativas são resolvidas de forma rápida. Ja o crédito consignado através do itau, também tem uma plataforma de formalização digital que deixa a desejar.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Além da falta de atratividade dos produtos e a concorrência sempre ser melhor e mais rápida nos lançamentos, o LEADS efetivos do bureau da help é PÉSSIMO e o comissionamento pior ainda.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Produtos","Atuação: Nós estamos bem competitivos e acompanhando bem o que acontece no mercado. Mesmo assim, é importante que haja uma evolução constante para aprimorar o nosso leque de produtos. Produto: O BMG Card é um produto pioneiro no segmento, é um dos líderes do mercado e praticamente se vende sozinho ao nosso cliente. Benefícios: O Super Conta Público Privado deveria trazer mais benefícios ao nosso cliente do que simplesmente a contratação imediata do crédito. Visão: A Help não estimula o Empréstimo Consignado Itaú dentro da nossa própria rede e para o mercado, mesmo sabendo que é um produto extremamente importante para a composição da rentabilidade dos franqueados. Produto: O Cartão BMG Mais é um produto que oferece ao nosso clientes com problemas financeiros mais uma oportunidade de ter acesso a crédito em forma de cartão. É um produto bom, pois nos dá um atrativo a mais para conquistar o nosso cliente. Produto: No Conta BMG falta uma oportunidade de fato para o cliente criar um real relacionamento com a Help. Nós acreditamos que seria ideal oferecer crédito e serviços úteis ao dia a dia para que nós possamos reter e manter nosso cliente usando efetivamente essa conta. Vantagem: O cliente tem opção de usufruir do plano de benefícios do Sindnapi ainda em vida, diferente da sistemática de outros tipos de seguro oferecidos pela concorrência no mercado. Prazo: A Help é um pouco morosa no lançamento de novos produtos. O Antecipação do FGTS demorou muito para ser disponibilizado para a ponta, pois nós saímos com três meses de atraso em relação ao mercado de um produto que já era avaliado muito antes. A equipe responsável pelos novos produtos precisa ser mais ágil, pois, além da demora, o nosso produto ainda estava um pouco defasado em seus atrativos em relação à concorrência.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Concorrência: A Agibank tem um marketing mais efetivo, o que a torna mais conhecida que a Help, e as nossas taxas de juros estão altas em relação à concorrência, por exemplo. Produto: Os benefícios do Crédito na Conta ficam em segundo plano devido a elevada taxa de juros cobrada. Requisitos: Não é fácil enquadrar o nosso cliente para ele cumprir os requisitos para um produto com juros tão elevados em relação à concorrência com o Crédito na Conta. Produto: As exigências são muitas altas para o cliente consiga cumprir os requisitos do Super Conta Público Privado, além da taxa de juros ser muito elevada. Concorrência: O Empréstimo Consignado Itaú não tem diferença nenhuma em relação aos produtos de mesmo perfil que ofertados pelos nossos concorrentes. Aprovação: O Empréstimo Consignado Itaú é um produto que sofre muita glosa da mesa de crédito tornando difícil a venda. Sistema: O Sistema IBCONSIG é complicado de operar e não há suporte adequado do Itaú para nos ajudar a aprender a utilizar o sistema em todo o seu potencial. Visão: O pessoal responsável pelo lançamento do novo produto Antecipação do FGTS fez um bom trabalho, pois é um item do nosso portfólio muito atrativo para trazer o cliente a nossa loja. Entretanto, o valor de comissão pago ao franqueado é muito baixo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1830]
["Produtos","Concorrência: A nossa concorrência tem mais produtos, oferta taxas de juros mais competitivas e tem mais bancos parceiros do que nós temos na Help, por exemplo. Concorrência: Em comparação com a concorrência, o Crédito na Conta precisa ter mais bancos conveniados, por exemplo. Benefícios: O cliente do Crédito na Conta leva em conta a taxa de juros e não tanto os benefícios, então, quando ela está alta demais em relação à concorrência fica mais difícil enquadrar o cliente na hora da contratação desse produto. Concorrência: A taxa do Super Conta Público Privado é muito mais alta do que a da nossa concorrência. Benefícios: O Super Conta Público Privado tem taxa muito alta, o que acaba por tirar reduz as chances dos outros benefícios atraírem o cliente. Requisitos: O Super Conta Público Privado tem exigências muito criteriosas na hora da aprovação e a maioria dos clientes não se enquadram na hora da contratação desse produto. Requisitos: No Super Conta INSS, a concorrência pode ofertar mais benefícios, pois nós só podemos atender o aposentado a partir de 2.015 e nossas concorrentes atendem o aposentado de qualquer período, por exemplo. Benefícios: No Super Conta INSS, nós não podemos mais oferecer ao cliente do Banco Mercantil esse produto por que ele deixou de ser uma instituição financeira conveniada há pouco tempo, por exemplo. Concorrência: O Conta BMG não oferece um diferencial competitivo em relação à concorrência. Benefícios: O Conta BMG não é pago, mas a instabilidade da plataforma faz com que o nosso cliente tenha problemas para usufruir os benefícios desse produto. Requisitos: A instabilidade do sistema do Conta BMG interfere negativamente até na hora da contratação do produto. Comunicação: A equipe responsável precisa ouvir mais as opiniões dos franqueados antes de fazer o lançamento, pois, desse modo, aceitação e desempenho de novos produtos serão melhores.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Concorrência: Nós estamos sendo engolidos pela concorrência, pois na questão taxa condições de pagamento, trabalham com mais banco que nós e a mesa de crédito avalia com mais rapidez as propostas, enfim, a Agibank está muito melhor que nós nestes exemplos citados. Produto: O Crédito na conta tem taxas mais altas do que a concorrência. Os benefícios desse produto deixam ser atrativos em virtude da taxa de juros elevada. Produto: No Super Conta Público Privado, o prazo de pagamento é muito longo e os requisitos são difíceis do cliente cumprir porque não dependem inteiramente dele, mas também da empresa onde ele trabalha, como um extrato da conta do dono da empresa, por exemplo. Produto: O Super Conta INSS tem taxas muito maiores do que as praticadas pela concorrência. Nesse produto ficou difícil para alguns de nossos clientes cumprirem os requisitos, pois o Mercantil é um banco forte no interior do estado de São Paulo, mas este banco foi excluído da nossa lista de portabilidade. Produto: A formalização do Empréstimo Consignado Itaú é horrível. A geolocalização não funciona bem fora da cidade de São Paulo é isso causa dificuldade para o cliente cumprir os requisitos para obter esse produto. Produto: A taxa do Cartão BMG Mais é maior do que qualquer outro cartão de crédito e o prazo para o cliente obter este produto é bem demorado, pois leva cerca de três meses para ativar. Produto: O Seguro Prestamista não tem diferenciação em relação à concorrência. Os benefícios oferecidos são iguais aos da nossas concorrentes. Nós não vemos atratividade para o cliente nesse produto.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1830]
["Produtos","Concorrência: O leque de produtos da Help é maior do que o da nossa concorrência. Entretanto, até três dias atrás, nossas concorrentes tinham melhores taxas e prazos, só que isso mudou, e a Help permitiu ofertar juros menores e prazos mais longos para o cliente que paga em dia, e essa mudança nos tornou competitivos novamente. Produto: O BMG Card é fácil de efetivar a venda porque é um produto que é bem aceito pelos clientes da nossa região. Divulgação: O Super Conta Público Privado precisa ser mais bem divulgado para as empresas privadas, pois esse produto ainda desperta pouco interesse no mercado. O potencial do público privado é mal explorado pela Help. Concorrência: A nossa concorrência não é tão forte quanto a Help é no empréstimo consignado. Produto: O BMG Mais é um bom produto, mas é preciso que o consultor informe bem ao cliente sobre o limite de uso desse cartão. Produto: Em nossa região, nós acreditamos que falta ao Sindnapi o credenciamento em algumas farmácias da nossa cidade. Isso aumentaria a interesse do nosso cliente pelo produto e também incrementaria a chance de venda do Sindnapi em nossas lojas. Burocracia: Não é tão fácil para o cliente cumprir os requisitos exigidos para a contratação do Sindnapi. O processo é muito burocrático, pois para alguns idosos aposentados gravar vídeo e áudio são atividades complicadas, por exemplo. Produto: O Seguro Prestamista é um produto bem elaborado e bem aceito pelo mercado, pois é bom para o cliente, e torna-se atrativo para o franqueado e seus consultadores pelo ganho gerado pelas comissões.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Concorrência: O mix da Crefisa, que é o nosso maior concorrente, tem um leque de produtos maior do que o da Help. Produto: Em relação ao Credito na Conta, a taxa de juros da Help está mais elevada que a da concorrência. A Help já está trabalhando para ver o que pode ser feito em termos de reduzir esse alto percentual cobrado, principalmente para cliente que pagam em dia. Produto: O Super Conta INSS está com a taxa mais alta do que a praticada pela nossa concorrência, inviabilizando os nossos negócios com esse produto. A Help está estudando reduzir a taxa para o cliente que paga em dia, mas isso ainda está em análise. Produto: No Empréstimo Consignado Itaú, as taxas são tabelas e os percentuais são os mesmo para nós e para a nossa concorrência, então, os negócios com esse produtos estão evoluindo de acordo com o esperado. Produto: O Cartão BMG Mais é um produto diferenciado, que agrega bastante porque permite acesso mesmo que o cliente esteja negativado. Produto: O Conta BMG é produto que veio para facilitar o cliente a obter uma conta corrente e que não cobra tarifa, por esses fatores nos consideramos que o produto é muito bom. Produto: O Sindnapi é um produto que a nossa concorrência não tem, mas que oferece o auxilio farmácia, que é atrativo para o nosso cliente. Informação: Em lançamento de novos produtos, a Help é muito boa porque manda o aviso antecipado comunicando sobre o novo produto, as informações para os colaboradores chegam através da Academia Help e o material de apoio é enviado pelo Marketing para nós. Novidade: O novo produto chamado Antecipação do FGTS permite ampliar o nosso público alvo de aposentados e servidores públicos e expandir a oferta para qualquer trabalhador que entre em nossa loja, por exemplo",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Devemos ter mais agilidade na análise",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Dinheiro Extra (Crédito em conta): precisamos de produtos com taxas mais competitivas Super Conta (Público Privado): precisamos aumentar nosso portfólio de convênios e melhorar o processo de portabilidade entre os bancos Super Conta INSS: funciona bem, mas cabe ajuste para trabalhar com o mercantil e itaú Sindnapi: remuneração muito ruim e formalização muito demorada Conta BMG: muitos são resistente a mudar de banco, pois julgam que o app é complicado Sindnapi: sugiro melhorar o script e a formalização Super Conta (Público Privado): dificuldade com a portabilidade, muito demorada e falha na validação do CNPJ da instituição. Empréstimo Consignado Itaú: a formalização eletrônica do banco pode melhorar",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Excelentes produtos",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Juros mais compatíveis que a concorrência e pagamentos mais rápidos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","leque de produtos muito grande porém com pouca rentabilidade para o franqueado",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Minha pontuação levou em consideração as menores taxas que a AGIBANK esta praticando.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mix: A gama de produtos que nós temos atende perfeitamente ao nosso público alvo. Por outro lado, nós temos produtos que estão defasados em relação à concorrência. Concorrência: A nossa concorrência movimenta-se muito mais rápido em termos de modificações nas condições de prazo, taxas, promoções envolvendo os chamados já clientes e aprimoramento tecnológico dos seus produtos. Concorrência: O Crédito na Conta está estagnado em relação à concorrência, que se movimentou muito durante nos últimos doze meses. Benefícios: A Help deveria pensar em oferecer mais prazo maior e taxas menores, por exemplo, àqueles clientes que pagam em dia o nosso produto Crédito na Conta. Concorrência: Em relação ao Super Conta Público Privado, a concorrência tem feito reduziu taxas, por exemplo, enquanto a Help manteve os patamares de juros cobrados nesse produto citado. Benefícios: A Super Conta Público Privado não tem muito benefícios ao cliente. Poderia oferecer taxas mais baixas e prazos mais longos, por exemplo, ao cliente adimplente, por exemplo. Concorrência: Em virtude da modernização do INSS, alguns concorrentes nossos no Empréstimo Consignado Itaú conseguem pagar os contratos em menos de uma hora, ou até mesmo em cento e vinte minutos, por exemplo. Apesar de ter encurtado o prazo, o Itaú ainda continua com o refrão de pagar o contrato no mesmo dia, o que nos deixa atrás da concorrência. Concorrência: Quando se fala em conta digital, como o Conta BMG, é outro universo, pois a disputa de mercado com outros bancos digitais é muito grande e o Banco BMG tem ficado um pouco atrás, pois oferece o mesmo que a concorrência. Benefícios: Para o cliente, o Conta BMG não exige gasto, mas também esse produto não tem benefícios realmente diferentes e atrativos para os consumidores. Concorrência: O Sindnapi é um produto muito bem desenhado, pois a nossa concorrência apresenta itens semelhantes com valores mais altos. Benefícios: O Sindnapi oferece uma gama grande de benefícios e consegue enquadrar um leque amplo de tipos de clientes de classes sociais diferentes, pois oferece vantagens em hotéis para pessoas que têm um vida financeira mais estável e contempla também o público de menor poder aquisitivo e tem muitos gastos com remédios, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mix: A Help tem leque amplo que permite oferecer produtos específicos de acordo com cada tipo de cliente. Concorrência: A Help deve fazer aprovação do crédito de maneira mais célere, mas sem perder a segurança da operação. Nós temos funcionários que já trabalharam na Crefisa e eles comentam que a concessão do crédito é bem menos burocrática nessa concorrente, por exemplo. Produto: O Crédito na Conta tem uma taxa de juros maior do que a da nossa concorrência. Rigidez: Em termos de facilidade de o cliente cumprir os requisitos para obter o Crédito na Conta, a Mesa de Crédito poderia ser mais célere e menos burocrática na hora da análise do nosso cliente em cumprir os requisitos. Produto: O Super Conta Público Privado tem taxas mais altas do que a concorrência, o que reduz muito a atratividade desse produto para o nosso cliente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1830]
["Produtos","Mix: A Help tem uma boa prateleira de produtos para atender o nosso público alvo. Concorrência: Nós temos taxas de juros mais alta e a nossa mesa de crédito é mais exigente na aprovação das propostas do que as da concorrência. Produto: A Crefisa permite um comprometimento maior da renda do cliente do que a Help permite no Crédito na Conta, por exemplo. Produto: O BMG Card é um excelente produto porque o perfil do nosso tipo de cliente não é usar o cartão, mas sim fazer o saque complementar. Produto: O Empréstimo Consignado Itaú é um produto que não tem diferencial em relação à concorrência, mas é bem fácil para cumprir os requisitos, pois não há necessidade de lidar com extrato e conta do cliente. Concorrência: A nossa concorrência não tem nada similar ao Cartão BMG Crédito Pessoal. Autonomia: O Conta BMG é um produto exclusivamente digital e nós precisamos que a Help nos dê mais autonomia para auxiliar o cliente em caso de problemas ao usar a sua conta. Se o nosso cliente precisar fazer uma transferência, por exemplo, nós precisamos pedir autorização e a resposta da equipe da Help não é rápida. Agilidade: O setor responsável por novos produtos deve ser um pouco mais ágil para aproveitar as oportunidades do mercado, pois o Banco Safra saiu na nossa frente no lançamento do produto Antecipação do FGTS, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1814]
["Produtos","Mix: A necessidade de aprimorar o leque de produtos da Help tem que ser constante frente às oportunidades e exigências do nosso competitivo mercado. Um perfil tecnológico mais forte é imprescindível através da composição de uma equipe própria bem capacitada em desenvolvimento de produtos inovadores para evitar que nós fiquemos dependentes de estudos terceirizados para sempre. Concorrência: O Banco BMG sempre teve por característica tomar decisões rápidas e precisa ter essa atitude com relação a tudo o que envolve a Help também. Não podemos nos fixar sempre como o mesmo passo é preciso inovar sempre. Concorrência: O Crédito na Conta está defasado em relação à concorrência. A nossa taxa de juros é mais alta para garantir a segurança da operação, mas, por outro lado, nos faz perder clientes para Crefisa e Agibank. Concorrência: O Super Conta Público Privado precisa evoluir se nós o compararmos com a concorrência com os grandes bancos que atuam no mercado brasileiro. O Banco BMG precisa criar uma área de inteligência para tornar esse produto competitivo, por exemplo. Integração: De alguma forma, o sistema IBCONSIG deveria ser integrado totalmente dentro da plataforma Intergrall / DNA, pois isso facilitaria muito o processo de contratação do Empréstimo Consignado Itaú em nossas lojas, por exemplo. Contratação: O processo de formalização do Sindnapi tem uma série de normas e exigências que visam proteger a Help na segurança da operação, porém, meios relativamente mais simples devem ser criados para que se evite a demasiada complexidade do atual processo de contratação desse produto, como gravação de áudio, por exemplo. Concorrência: Durante o processo de lançamento é preciso pensar muito na concorrência. Nossa sugestão é que se faça mais barulho, mais ênfase, mais vibração à divulgação do novo produto. O Marketing deveria ter feito uma comunicação mais forte para criar na mente do nosso cliente que o Antecipação do FGTS é um produto mais seguro e confiável quando contratado nas lojas Help, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mix: Em termos de quantidade de produtos e documentação, nós estamos equiparados, mas a nossa taxa de juros é mais alta em relação às nossas concorrentes. Produto: O Dinheiro Extra está com a taxa de juros mais alta do que a concorrência, especialmente a Agibank. O que vem derrubando demais as nossas vendas. Produto: Os Produtos Super Conta Público Privado e Super Conta INSS estão com taxas de juros mais altas do que a concorrência, o que está inviabilizando as nossas vendas. Visão: O principal atrativo de um produto como o nosso para o cliente é a taxa de juros. Se nós cobramos vinte por cento e a nossa concorrência oferece dez por cento de taxa, o nosso produto pode ser o melhor do mundo que não irá vender. Produto: O Conta BMG ainda é instável, pois nós transferimos o benefício para essa conta e este some do sistema. A retaguarda desse problema demora a dar resposta a esse tipo de problema, e o nosso cliente quer solução urgente e nós não temos explicação para dar a ele. Produto: O Sindnapi é um produto caro para o nosso aposentado e funcionário público. É um seguro interessante para uma seguradora, pois tem benefícios como auxilio farmácia, por exemplo. Nosso clientes já tem o Prestamista e muitas outras coberturas a serem descontadas e não precisa de mais um seguro caro. Comprometimento: Um lançamento de produto exige eficácia e comprometimento. Já faz dois meses que nós estamos com um produto novo chamado Antecipação do FGTS, mas nós ainda não recebemos o material de loja não foi enviado e os treinamentos para este produto foram muito simplórios. Processo: Não tem nada de espetacular no lançamento do Antecipação do FGTS e deveria ter porque é um produto muito bom, mas falta empenho da equipe responsável pelo lançamento para tornar um produto um sucesso absoluto de vendas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","Mix: Nós acreditamos que o mix de produto está adequado aos aposentados e servidores públicos, mas este deveria ser ampliado para todo o tipo de público. Nossa sugestão é entrar no tipo de produto consignado privado, por exemplo. Produto: O Crédito na Conta é competitivo em relação à Agibank no seu conceito, mas tem taxas mais altas do que a nossa concorrência. Atratividade: As taxas altas tiram a atratividade do produto Super Conta Público Privado em relação à concorrência, por exemplo. Produto: Nós só podemos trabalhar com o Consignado Itaú, quando a concorrência tem um leque maior de opções. Burocracia: O Itaú impõe procedimentos que nem todos os nossos clientes conseguem cumprir por serem idosos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mix: O leque de produtos da concorrência é maior do que o da Help. Concorrência: A nossa concorrência tem flexibilidade dentro dos seus produtos do que a Help. Requisitos: O Crédito na Conta tem análise da documentação muito rígida demais o que leva à dificuldade do cliente em cumprir os requisitos para obter o produto. Benefícios: O Crédito na Conta praticamente não tem benefícios para oferecer ao cliente. Concorrência: No Crédito na Conta, nós operamos com taxas mais altas do que as praticadas pela nossa concorrência. Requisitos: O Super Conta Público Privado é um produto que existe muito na teoria, mas não existe na prática. Ou seja, o tempo de análise é muito demorado, por exemplo. Benefícios: A grande documentação exigida do cliente para aprovação do Super Conta Público Privado é terrível e tira toda a atratividade desse produto. Concorrência: Nós acreditamos que nem a concorrência tem êxito com produto semelhante ao Super Conta Público Privado. Concorrência: No Super Conta INSS, nós perdemos um convênio super importante com o Banco Mercantil. Além disso, a nossa concorrência tem um leque de convênios maior a ofertar ao cliente. Requisitos: O Super Conta INSS tem um tempo de análise muito demorado, parecido com a dificuldade que nós enfrentamos com o Super Conta Público Privado. Benefícios: Com a perda do convênio que a Help tinha com o Banco Mercantil, o nosso Super Conta INSS está oferecendo um benefício a menos ao nosso cliente e isso reduz um pouco a atratividade desse produto. Requisitos: O processo de formalização digital exigido para cumprir os requisitos para obter o Empréstimo Consignado Itaú um conhecimento tecnológico alto, o que não é o caso. Esse processo deveria ser mais parecido com o consignado do Banco BMG, que é muito mais simples do ponto de vista do usuário. Para o colaborador também é ruim, pois é preciso fazer o contrato em uma plataforma e transferi-lo para outra, por exemplo, o que aumenta os possíveis erros e falhas. Concorrência: O Conta BMG tem muita instabilidade e a nossa concorrência oferece produtos melhores do que o da Help. Nó começo do mês, quando há muitos pagamentos de aposentados, a plataforma fica muito instável, por exemplo. Benefícios: Depois de aberta, o nosso cliente tem muitas dificuldades em usufruir dos benefícios disponibilizados pelo produto devido às instabilidades e erros da plataforma do Conta BMG. Tem dia que o cliente consegue fazer transferência, no outro não, por exemplo. Requisitos: O processo apresenta muitas dificuldades devido às falhas sistêmicas recorrentes durante as etapas de contratação do Conta BMG. Requisitos: O processo de contratação do Sindnapi exige gravação voz do cliente, o que é uma dificuldade na hora da formalização desse produto, principalmente quanto se trata de idoso aposento em um processo remoto, por exemplo. Padrão: Não existe um padrão dentro do processo do lançamento de novos produtos. Às vezes, lançam um produto e a comunicação e os treinamentos vêm depois, por exemplo. Problema: Se a equipe não está treinada e a divulgação do novo produto não for feita com antecedência, a chance do produto não ter um bom desempenho é maior.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Mix: O leque de produtos e o público alvo da Help estão bem alinhados. Concorrência: Nós estamos um passo atrás na questão dos aspectos tecnológicos de nossos produtos quando comparados à nossa concorrência. O Banco BMG tem excelentes profissionais de informática para oferecer soluções tecnológicas avançadas que promovam mais facilidades ao nosso cliente. Concorrência: As nossas taxas de juros são mais altas do que as praticadas pelas nossas concorrentes. Produto: O Crédito na Conta tem taxas mais altas do que as praticadas pelas nossas concorrentes. Sugestão: No Super Conta Público Privado é preciso analisar melhor o perfil de cada cliente potencial do segmento privado. O ideal seria solicitar um imóvel ou carro como garantia ao empréstimo realizado. Sugestão: No Super Conta INSS, seria muito interessante solicitar de parte do cliente uma garantia, como imóvel ou veículo, em relação ao empréstimo realizado. Benefícios: O Conta BMG não tem benefícios atrativos para o nosso tipo de cliente. É tudo mais do mesmo, não oferece diferencial. Concorrência: A plataforma do Conta BMG tem muitas falhas, pois fica fora do ar, por exemplo. Nós acreditamos que é preciso olhar para o quê a concorrência faz em termos de tecnologia. Por exemplo, com poucos cliques, uma pessoa pode resolver tudo digitalmente pelo Nubank. Produto: Ao nosso modo de ver, o Seguro Prestamista é um produto com excelente benefício, mas o nosso cliente o vê, às vezes, como um custo extra desnecessário. Concorrência: O nosso novo produto Antecipação do FGTS foi lançado pelo Banco BMG com um atraso de quase seis meses em relação à nossa concorrência. A equipe responsável pelo lançamento de novos produtos precisa ter mais contato com os franqueados nossas sugestões antes de lançar um produto novo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Mix: O leque de produtos oferecido pela Help está muito equilibrado em relação à concorrência. Concorrência: A Help tem perspectiva positiva em relação à concorrência porque, a partir de hoje, nós podemos oferecer juros mais baixos e prazo de até 24 meses para pagamento aos nossos clientes bons pagadores. Até a semana passada, as nossas taxas de juros estavam acima dos valores das taxas das nossas concorrentes e isso nos tirou a oportunidade de fechar várias vendas nos últimos dozes meses. Produto: O Crédito na Conta não é atrativo pelos benefícios que oferece para o tomador do crédito, mas unicamente pela taxa cobrada e prazo de pagamento. Quando a taxa é alta, nós perdemos a os argumentos de venda do produto instantaneamente. Nós oferecemos o seguro, mas o cliente não vê este como benefício, pois ele está focado em saber qual é a taxa e o prazo, por exemplo. Venda: O produto BMG Card é o nosso melhor produto. Porém, nos dá a impressão de que ele não é vendido corretamente, mas empurrado ao cliente. Já aconteceu de clientes, principalmente os que adquiriram este produto em um correspondente bancário, com dúvidas sobre como utilizar o BMG Card corretamente. Produto: O Super Conta Público Privado é um segmento onde a Help não tem know-how. Não faz parte do nosso foco de atuação, que são os aposentados, pensionistas e servidores públicos. Assim sendo, nós não temos uma ideia precisa de como ofertar os benefícios ao cliente específico do Super Conta Público Privado de modo preciso. Concorrência: A nossa concorrência também não trabalha bem com produtos com as mesmas características do Super Conta Público Privado, pois as exigências são muitas, taxa de juros muito alta e grande chance de o cliente ficar inadimplente. Dificuldade: Para o cliente aceitar o Sindnapi, ele tem tirar uma foto e gravar um áudio dizendo que aceita um percentual de dois e meio por cento de desconto sobre o valor de sua renda. Quando o cliente é idoso e precisa seguir essas exigências na sua casa sozinhas, essa gravação se torna complicada. É preciso que a Help repense e melhore essa forma de fazer essa inserção do cliente no sistema Sindnapi. Produto: O Cartão Multi tem uma divulgação muito pequena. O Marketing tem que investir mais na divulgação dos benefícios desse produto. Sistema: Os novos produtos são bem divulgados e os treinamentos são elaborados de maneira adequada, inclusive, são ministrados mais de uma vez para a nossa equipe de colaboradores. Porém, a dificuldade está no sistema que trava durante a venda de um novo produto, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Produtos","Mix: O leque de produtos oferecidos pela Help é amplo e variado. Nós conseguimos ter o produto certo para cada tipo de cliente, o que permite até mais de um produto, o que aumenta a rentabilidade. Produto: O BMG Card é um produto excelente, pois se vende sozinho praticamente. Nós adoramos trabalhar com esse produto. Produto: O Super Conta INSS já foi um produto em que o nosso cliente tinha de ir ao INSS, mas agora melhorou muito porque o processo é todo feito online. Produto: O Empréstimo Consignado Itaú melhorou muito depois que o processo passou a ser digital. Produto: O produto Conta BMG é uma conta gratuita da qual os nossos clientes gostam muito. Produto: Atualmente, o Sindnapi está bem melhor, pois, antes, os benefícios não ficavam claros para o cliente e este só recebia cobertura do seguro em caso de falecimento. Agora, com o auxílio-farmácia, a atratividade para o cliente aumentou e as nossas vendas do Sindnapi cresceram muito. Treinamento: O treinamento para os novos produtos é bem completo, mas teórico demais, pois deveria também ter uma fase voltada para como o produto novo deveria ser corretamente oferecido pelo nosso consultor na hora da venda ao cliente, por exemplo. Comunicação: A comunicação sobre novos produtos poderia ser toda encaminhada por Whatsapp, pois, atualmente, essas informações demoram a chegar.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","Mix: O mix de produtos está bem adequado, mas sempre pode ser melhorado em termos de adotar taxas de juros diferentes de acordo com o perfil de crédito de cada cliente, pois aquele que paga em dia merece um tratamento privilegiado. Concorrência: A quantidade e a variedade de produtos estão muito similares à nossa concorrência. Porém, atualmente, nossa taxa de juros está muito acima das nossas concorrentes. Entretanto, nós estamos à frente de outras empresa no fato de que o Banco BMG é recebedor de pagamentos do INSS, o que é um grande chamariz para atrair clientes para as nossas lojas Help. A Agibank é conveniada ao Bancoop, mas este não é credenciado para receber os pagamentos oriundos do INSS, por exemplo. Produto: No Crédito na Conta, não é tão fácil “enquadrar” o cliente nesse produto, evitando o risco de inadimplência, por exemplo. Entretanto, nós acreditamos que é preciso, talvez, reavaliar o produto criteriosamente os parâmetros de risco x oferta para verificar se há maneiras de torná-lo um pouco mais universal. Produto: O BMG Card é um produto nota dez. Entretanto, existe uma questão legal a respeito da margem consignada, onde se o cliente já tiver um cartão da concorrência, nós não podemos enquadrá-lo para o BMG Card. Experiência: O Banco BMG não tem muito know-how para trabalhar com empresa privada. O Super Conta Público Privado tem uma taxa de juros realmente elevada, o que reduz sua atratividade para o cliente. Os requisitos para enquadrar o cliente nesse crédito são muitos rígidos, e precisam ser, pois a chance de inadimplência que já grande, fica mais alta ainda. É um produto que não se encaixou bem nas nossas lojas Help. A Crefisa trabalha com esse tipo de público privado, mas também tem detectado problemas bem similares atuando nesse segmento. Produto: No início do Super Conta INSS, nós não tínhamos convênios com vários bancos. Como agora nós temos vários bancos parceiros, o produto tem uma aceitação muito boa de parte do nosso público alvo. Tecnologia: A concorrência está a nossa frente do nosso Empréstimo Consignado Itaú em termos de tecnologia, pois outras empresas apertam um botão e já enviam um link, via SMS ou Whatsapp, para o cliente, enquanto que o Itaú exige mais etapas operacionais para aprovação do crédito, o que torna o processo mais burocrático. Produto: O interessante seria ter limites um pouco mais flexíveis no Cartão BMG Mais de acordo com o tipo de perfil do cliente. Aquele que paga em dia, pode ter um tratamento privilegiado, com um limite mais alto nesse cartão, por exemplo. Produto: O Conta BMG tem muitos benefícios ao cliente, pois se trata do nosso produto mais universal onde o cliente não paga nada para abrir a conta, por exemplo. Benefícios: O Sindnapi tem vários bons benefícios, mas, na maioria dos casos, o nosso cliente não os vê como tão atrativos. Ou então, nós não estamos conseguindo argumentar da maneira correta para efetivar mais vendas desse produto. Se o cliente avaliar melhor, ele verá que o auxilio-farmácia é um benefício excelente, por exemplo. Preço: O Seguro Prestamista já tem um reconhecimento maior de parte dos clientes porque é um seguro barato. Produto: O Cartão Multi já tem um limite bem calibrado e o cliente que vem fazer o empréstimo já utiliza esse produto para receber o crédito sem vir à loja e usa o cartão para sacar o dinheiro, por exemplo. Lançamento: Nós ainda vemos que falta algum fator que faça o novo produto amadurecer mais rápido dentro da nossa loja. O desenvolvimento é bem feito, mas na loja o produto demorar a “virar”. Talvez, a dinâmica de assimilação da equipe de colaboradores precise de um reforço teórico e pratico ainda maior do que é ensinado nos treinamentos. Quem sabe fazer o dia de Antecipação do FGTS, focando bastante nesse produto universal para a nossa equipe de loja, ou seja, falta algo mais agressivo para engrenar melhor o lançamento de novos produtos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Produto: A Help precisa se atualizar em relação no caso do Dinheiro Extra, pois a nossa concorrência está oferecendo taxa de juros menores em produto similar ao nosso. Produto: A Help precisa aprimorar o produto Super Conta Público Privado, pois a nossa concorrência pratica taxas de juros mais baixas e oferecer mais benefícios para atrair o interesse dos potenciais clientes. Também há uma regra do Banco BMG para que esse produto só possa ser efetivado para empresas que tenham mais de cem funcionários, o que é um fator que nos impossibilita de vender o Super Conta Público Privado para as pequenas empresas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto: A Help só pode trabalhar com o Banco Itaú no empréstimo consignado e, às vezes, a taxa de juros do Itaú é mais alta do que a concorrência. O cliente vem à nossa loja com taxa menor de outro banco e nós não podemos vender porque nós só trabalhamos com o Itaú. Atrativo: O Conta BMG tem um destaque em relação à concorrência que o Cash Back, pois quanto mais o cliente usa este produto no débito ou no crédito vai gerando percentuais dos gastos feitos, como se fosse uma poupança forçada, que se chama Volta para mim. Produto: O Sindnapi é um excelente produto, pois trás muitos benefícios ao cliente, como o auxilio farmácia, que oferece descontos em remédios para o nosso público alvo. Se o nosso cliente tiver a noção de todos os benefícios oferecidos pelo Sindnapi, verá que é um produto até barato. Vantagem: O Seguro Prestamista não oferece muita vantagem ao cliente, que já tem o Sindnapi e não precisa de tanto seguro assim. O Prestamista é uma garantia ao franqueado de quitação do empréstimo em caso de falecimento do nosso cliente. Comunicação: A comunicação do lançamento de novos produtos deve ser mais bem feita. Em alguns produtos, o franqueado só fica sabendo depois que o produto já foi lançado, na Matinal, junto com os colaboradores. As lideranças têm que ser saber primeiro sobre qualquer novo produto para poder orientar os funcionários e não o contrário.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto: A questão da aprovação, nós temos alguns empecilhos no Crédito na Conta em relação ao Banco Mercantil que ganhou a concessão dos créditos do INSS aqui na nossa região. Isso impactou vem impactando negativamente na hora do nosso cliente cumprir os requisitos para o Crédito na conta e não houve uma solução proposta pela Help para amenizar essas perdas. Produto: O Crédito na Conta perde competitividade porque a Help continua insistindo em uma taxa de juros mais alta do que a praticada pela nossa concorrência. Produto: O BMG Card é um produto padrão no mercado, pois a concorrência tem características bem parecidas ao nosso, mas isso se deve a forte normatização do Banco Central nesse segmento. Essas regras rígidas não impedem que o nosso produto seja bem aceito pelos nossos clientes, principalmente no resgate de saldo, por exemplo. A margem é cinco por além do Empréstimo Consignado, o que torna o BMG Card um item excelente no portfólio Help para o franqueado. Produto: Nós não vemos uma grande demanda para os dois produtos Super Conta do nosso portfólio Help. Ambos não são grandes diferenciais no mercado. Inclusive, o Super Conta Público Privado não se enquadra bem em nosso público alvo, que são os aposentados e pensionistas do INSS e servidores públicos, clientes estes que são mais bem atendidos pelo Dinheiro Extra e Empréstimo Consignado Itaú, por exemplo. Sugestão: Seria melhor se o Consignado estivesse todo restrito ao um ambiente operacional de sistema da Help para facilitar o lançamento das propostas, por exemplo. Hoje em dia, é complicado, pois há dois sistemas diferentes, IBCONSIG e BMGCONSIG, quando deveria ser unificado com uma única senha para facilitar o nosso dia a dia de trabalho na loja. Produto: Não tem muita demanda para o Cartão BMG Mais porque o nosso público alvo é o aposentado e o funcionário público. É difícil ofertar esse produto para empresas privadas, já que esse não é o nosso foco. Como não se enquadra no perfil do nosso target, o Cartão BMG não desperta muito interesse de parte de nossos clientes. Atratividade: Não tem atratividade o Cartão Multi para o nosso público alvo, aposentados e funcionários públicos. A atratividade dele é baixa, mesmo com os bons benefícios oferecidos pelo produto. Atratividade: O sindicato dos trabalhadores rurais oferece um produto mais atrativo do que o Sindnapi, pois o vínculo deles com o nosso cliente é mais forte, em virtude de ofertarem assistência médica e jurídica aos aposentados rurais, e também os valores oferecidos são mais atrativos do que os nossos. Produto: O Seguro Prestamista é praticamente igual ao da nossa concorrência, mas, ao nosso modo de ver, é um produto primordial dentro da Help, mas que é difícil de ser ofertado para o nosso cliente, que, geralmente, ganha salário mínimo é qualquer desconto além do absolutamente necessário pesa demais no final do mês.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto: Em relação ao Crédito na Conta, os nossos concorrentes diretos avançaram na readequação de seus produtos frente ao momento conturbado que nós estamos atualmente vivendo, reduzindo taxas e aumentando prazos, por exemplo. Por outro lado, a Help ainda está correndo atrás dessa adaptação. Produto: O BMG Card é um produto muito bem desenhado e está de acordo com as expectativas do nosso cliente. Produto: O Super Conta Público Privado é bom para o cliente em termos de benefícios oferecidos, mas é péssimo para o franqueado, pois um produto em que nós temos um alto risco de não receber o pagamento do cliente, por exemplo. Produto: O Super Conta INSS da Help está sendo superado pelos nossos concorrentes que souberam redesenhar seus produtos reduzindo taxas de juros, por exemplo. Produto: O Seguro Prestamista está bem estabelecido no portfólio da Help e também está bem posicionado no mercado frente aos nossos concorrentes. Inovação: Nós acreditamos que nos falta uma construção conjunta entre franqueados e a Help para o lançamento de novos produtos para aumentar a aderência. Atualmente, os produtos são criados no escritório, acham que o produto é maravilhoso, mas este não tem um bom desempenho na loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto: O BMG Card é a Coca-Cola do Banco BMG no nosso mercado. Um produto excelente, pois quando se pensa em consignado, o cliente já lembra do Cartão BMG pelos benefícios oferecidos que este produto oferece. Produto: O Empréstimo Consignado Itaú está melhor do que antes porque agora o processo todo é feito digitalmente, o que torna a venda do produto mais ágil para o cliente e para nós. Produto: O Sindnapi é um produto que não agrega muito para o cliente e nem para a nossa loja. Nós acreditamos que já é muito penduricalho no salário do aposentado e criam mais esse seguro para descontar ainda mais, alguém do Governo pode achar que é desconto demais e vai reduzir a venda de nossos outros produtos mais importantes, tirando nosso ganha-pão. Produto: O cliente não encontra dificuldade em cumprir os benefícios para obter o Sindnapi, mas é um produto que não agrega valor para o nosso cliente e nem para a nossa loja. Produto: O Seguro Prestamista é um produto que agrega muito valor ao cliente que sabe aproveitar os seus benefícios. Produto: A área responsável pelo lançamento de novos produtos tem uma grande expertise no treinamento e comunicação através de e-mails e do material de apoio que nós recebemos. A aceitação dos novos produtos é satisfatória.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Produto: O mix de produto da Help é muito completo, variado e está até um pouco à frente no mercado, pois a concorrência não tem nem metade da nossa quantidade de produtos para oferecer ao cliente. Entretanto, certos concorrentes têm taxas de juros mais baixas em seus produtos do que as praticadas atualmente na Help. Produto: O Dinheiro Extra já foi mais difícil para o cliente cumprir os requisitos, mas isso mudou com a entrada do Bradesco na carteira já que a maioria dos meus clientes recebe por esse banco, evitando a burocracia da portabilidade. Produto: O BMG Card é muito fácil para a pessoa cumprir os requisitos e trás benefícios para o nosso cliente, o que o torna o melhor produto Help. Na nossa cidade, o cliente não consegue um cartão de crédito melhor na nossa concorrência. Produto: O Super Conta INSS é complicado porque não tem como oferecer ao nosso cliente, já a nossa cidade é pequena e os bancos não oferecem caixas eletrônicos para que possam ser feitos saques a qualquer hora, por exemplo. Nós tentamos contornar isso ao máximo, porém nem sempre é possível, o que tira um pouco a atratividade do produto. Produto: A formalização do Empréstimo Consignado do Itaú em nome do nosso cliente analfabeto exige a assinatura de um parente de primeiro grau como testemunha rogada. Às vezes, isso é uma dificuldade para o analfabeto que não quer que a família saiba ele está fazendo um empréstimo. Produto: Nós já tivemos casos bem complicados com clientes que não entenderam que o descontado na conta corrente do Cartão BMG Mais é o valor mínimo da fatura. Às vezes, para alguns clientes, é muito complicado, pois relutam em compreender e aceitar que o valor integral só é pago através do pagamento integral do boleto do cartão. Produto: Aqui em nossa cidade pequena, nós não temos caixa eletrônico vinte e quatro horas, o que força o cliente a usar a Conta BMG por meio digital, que é relativamente simples de usar, mas a maioria dos nossos clientes é da zona rural e não acesso e o conhecimento para acessar essa conta usando smartphone, por exemplo. Produto: Nossa cidade é pequena e não há uma farmácia cadastrada. A funerária cadastrada mais próxima fica a cento e cinquenta quilômetros da nossa cidade. Esses dois fatores citados como exemplos já desestimulam muito a venda do Sindnapi aqui na nossa loja porque não tem como buscar os atrativos benefícios desse produto aqui na cidade. Produto: O produto Antecipação do FGTS foi lançado recentemente e já esta tendo uma aceitação maravilhosa de parte dos nossos clientes. A Help acertou em cheio lançando esse produto porque ele atrai o cliente para a nossa loja.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto: O mix de produto é muito bom e seria ainda melhor se a Help lançasse o Crédito na Conta de Energia, um produto que vai ampliar muito a nossa clientela para além dos aposentados e servidores públicos, pois o crédito vai sendo debitado direto na conta de energia elétrica do cliente. Concorrência: As taxas de juros de alguns produtos, como o Crédito na Conta, por exemplo, estão muito acima daquelas praticadas pela nossa concorrência. Produto: A taxa do CNC não está nada competitiva. O Crédito na Conta está ofertando taxas bem maiores do que as da concorrência e nós estamos com dificuldade de vender este produto para os nossos clientes. Produto: O Super Conta consiste em transferir o domicílio bancário do cliente para o Banco BMG. No caso do Público Privado, as taxas de juros estão altas e deixam atrair o cliente e este produto deveria permitir refinanciamento, por exemplo. Produto: No Super Conta INSS, as taxas estão altas e o cliente procura alternativa melhores na concorrência. Neste produto a um fator que limita nossas vendas, pois estas só podem ser feitas para clientes aposentados a partir de 2.015. Produto: A formalização eletrônica do Empréstimo Consignado Itaú deveria ser ainda mais simples, como consegue fazer a nossa concorrência. Produto: A Conta BMG deveria oferecer algum tipo de formato Cash Back, em termos de benefício. Em relação à facilidade em cumprir os requisitos, a contratação deveria ser mais ágil, pois a nossa concorrência abre conta em um tempo menor. Comunicação: A comunicação durante o lançamento de novos produtos é um pouco falha e isso impacta negativamente na aceitação e na aderência do novo produto lançado. E fica o nosso elogio porque a equipe responsável pelos treinamentos de novos produtos está fazendo um excelente trabalho claro, objetivo e instrutivo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","Produto: Um produto novo, relativo ao Saque Antecipado de FGTS, foi lançado há duas semanas, mas material de apoio veio somente em formato digital, para que o franqueado arque com o custo de impressão, mas faltou o envio desse mesmo material impresso em papel, ao nosso modo de ver. Essa falta de sincronia atrapalha a venda porque limita a divulgação desse novo produto.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","Quanto a atratividade do produto Dinheiro Extra em relação a concorrência, notamos que alguns anos atrás nossa maior concorrente era a Crefisa, mas hoje, ela quase nem aparece no jogo e nossa maior pedra no sapato é o Agibank, por alguns motivos: 1)não temos certeza da taxa deles, mas aqui eles fazem parecer menor para o cliente, pois baixam a taxa do consignado lá no chão e vendem casado com o crédito na conta 2) a nova estratégia de mudar de ponto e ter uma \"cara\" de banco, sendo que desde sempre, possuem caixas eletrônicos dentro das lojas, ajuda muito. Com a última atualização do produto, para o Do Seu Jeito, tivemos uma melhoria muito significativa, mas acredito que ainda podemos melhorar mais, trazendo novos bancos de convênio. Sobre o BMG Card, sem dúvidas é o melhor. Super conta entidade privada tem bastante a amadurecer, é um produto que ainda demora muito para ser finalizado e tem taxas bastante altas, seria interessante se aderisse ao Do Seu Jeito. Empréstimo Consignado do Itaú com as últimas atualizações de tabela na semana passada ficou fora da realidade que estamos vivendo, onde somos atacados pela portabilidade diariamente por centrais de vendas que oferecem taxas baixas e propostas muito atrativas, trabalhamos forte na retenção, mas agora, com essa grande limitação de taxas já estamos fragilizados, precisamos de mais flexibilidade. E também precisamos de notícias e preparativos para o que virá em Janeiro, com o fim da MP que aumentou a margem de 30% para 35%, pois isso influencia diretamente da saúde das lojas, de maneira extremamente significativa. Os demais produtos podem melhorar, citando os cartões multi e mais, que poderiam com o Do Seu Jeito, analisar o crédito do cliente e oferecer limites maiores. Sobre o lançamento de novidades em geral, continuamos com o velho problema: consultores e supervisores sabem das novidades antes do coordenador e do franqueado. Seria ótimo se pudessem reunir os franqueados e coordenadores antes para informar as novidades e depois esmiuçar para os demais.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sugiro abertura de contas para qualquer publico na loja. Também liberação de convênio CNC para servidores do estado do amazonas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","Temos um portifólio de produto atrativos, para ser oferecidos a clientela.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Treinamento: A área responsável pelos treinamentos para os lançamentos de novos produtos é sempre muito presente e atua com muita eficiência. Produto: Todos os produtos novos lançados pela Help até agora foram muito bem aceitos e tiveram um desempenho satisfatório.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","A parte de produtos do BMG só elogios!!",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ajustar formalizacao do Sindnapi mais simples pra formalizacao do clientes / taxas mais acessíveis pea clientes.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","APP e internet banking vive dando problemas, quando é para criar senha o cliente não consegue fazer sozinho, processo burocrático e dificultoso. Central de atendimento do banco não resolve os problemas dos clientes com acesso as contas, se é cliente instruído não fazem transferência e mandam cliente para a loja mas a loja não consegue mais fazer por carta ted. Trazer o cliente de volta para o banco BMG é demorado e só ficamos sabendo quando chega o atraso da 1ª PMT ou quando o cliente é honesto e solicita o boleto para pagamento Deixamos de atender Mercantil e no interior de SP já saem com aposentadoria direto por lá, agora com o score poderia avaliar os clientes e atendermos esse público. DNA TODOS os dias dá algum problema.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","ATÉ HOJE O GRUPO QUE FAÇO PARTE NÃO CONSEGUE ABRIR CONTA DIGITAL BMG",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Comparado a nossa concorrência e com taxas mais altas liberações baixas e o prazo de 24x não se aplicou a nenhum dos nossos refins pois aumentou a quantidade de parcelas disponíveis. leads de super conta diminuíram muito e o contato cada vez mais difícil , leads de refin vem poucos , temos que ficar voltando no dna para procurar o restante da base do refim com relação a entidade privada , a demora de 10dias para pagar prejudica a venda do produto fazendo com que o cliente procure no banco que ele recebe pois a liberação e no mesmo dia.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Produtos","Concorrência atende a todas as datas DIBS, porta, abre conta sem crédito, faz portabilidade com 0 parcelas pagas. Atua como fonte pagadora do cliente novo, cliente sai com a concessão do benefício INSS direto na concorrente. Poderíamos melhorar muito a oferta, a atração e a politica dos nossos produtos em relação a concorrência, flexibilizar ainda mais taxas de juros, prazo e expandir o atendimento da superconta,",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Melhor limite na questão do multi. taxas e prazos em relação a concorrência ( Melhoria).",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Mix de produtos em comparação à concorrência, ainda temos limitações maiores em relação aos bancos permitidos. Empréstimo consignado Itaú frequentemente tem CPF com restrição \"impedidos de operar\". Super Conta (Público Privado) é um produto que só podemos ofertar uma única vez. Ou seja, após o cliente se tornar correntista do BMG, não temos mais a oferta disponível. Lançamentos de novos produtos as vezes a comunicação deixa a desejar.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Muito bom!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Muitos produtos parecidos na prateleira, cobrança de vendas de produtos que conflitam com seus benefícios",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Não realizo venda de produtos diretamente para saber os detalhes das facilidades de cumprir os requsitos.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Nossa concorrência está bem agressiva, com taxas bem melhores e estamos perdendo muitos negócios.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O manuseio do APP do BMG para acessar a conta é complexo, e não há suporte que facilite o colaboradores da HELP a auxiliar aos clientes o acesso. Na central de atendimento é impossível conseguir solucionar os problemas de acesso a conta. Sobre a entidade privada, poderíamos liberar um novo contrato e contrato paralelo para os clientes que tiveram bom histórico.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O prazo de repasse a loja era só dois dias. Não tinha tempo para verificar o computador, câmera, pad, biometria de leitor e etc estavam funcionando. Prefiro o prazo de repasse da loja ha um mês. Eu quero que se registrar como usuário antes de inaugurar a loja. Demorou pra abrir a conta corrente do Itau. Se poder avisar para abrir a conta antes de inaugurar a loja.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","o super conta poderia alterar a data do benefico nao so depois de 2015 para realizar o produto e sim desde do ano 2000.",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","os produtos são muito bons",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Os produtos bmg são muito bons.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Os produtos são maravilhosos em termos de necessidade ao público dirigido. Porém, as taxas são muito excessivas ainda no ponto de ver do consultor e cliente, reduzir a taxa e aumentar o prazo não impacta no resultado final. De repente aderir a um plano de taxa diferenciado para determinados clientes (sobre tudo super conta) poderíamos ter um volume maior de clientes novos.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos Sindnapi e seguro prestamista no norte seria possivel melhor os atrativos para venda, convenio com algum cliente de recreamento familiar, cursos para familiares ou para o mesmo",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","ótimos produtos e ótimas condições.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Prazo do CLT é alto e nem sempre é aprovado, mantém muita dificuldade na aprovação. A concorrência está com o prazo melhor, agora com o dinheiro do seu jeito estamos vendo uma vantagem maior, mas esse prazo deveria ser em NOVO tbm. Itaú e BMGcard com burocracia na aposentadoria por invalidez acabamos perdendo muitas oportunidades. Produtos em lançamento não temos bons suportes para os erros apresentados, toda mudança apresenta muitos erros e demora para ser ajustado.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Satisfeita com os produtos",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindnapi plano de beneficios muito bom, para todas as rendas. BMG CARD o melhor cartão do mundo",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Super Conta Privado deveria ser mais acessível e menos criterioso em relação ao porte da empresa",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Temos produtos excelentes e de grande atratividade para o cliente.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Temos que facilitar a experiência do cliente em loja, poderíamos facilitar muita coisa. Superconta privada é mais trabalho do que produção em si.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Temos um excelente mix de produtos. Porém em relação a concorrencia precisamos valorizar com taxas e beneficios clientes de conta BMG e clientes recorrentes que pagam em dia etc... esses beneficios precisam existir e serem divulgados para que possamos atrair os clientes e avançar contra a concorrencia. Seguro prestamista é excelente mas o cliente ter a possibilidade de fazer o refin no APP e nao ter seguro e na loja ter é terrivel, pois o cliente que vê isso jamais fará em loja. Isso desmotiva equipe de vendas. Pre requisitos do produto podem melhorar pois temos algumas travas desnecessarias para liberação de credito que a concorrencia nao tem e se tivemos o plano de beneficios para reter cliente conosco seria negocio na certa de forma mais saudavel e eficiente. Lançamento dos produtos ainda está acontecendo de forma equivocada ex: FGTS lançaram em 1 dia, material acada loja deveria providenciar de um dia para o outro sem nenhum praparo antes. Acho que para cada lançamento deveria ter um preparo antes: Peças para lojas, treinamento e em seguida lançamento. Uma vez que ainda a exemplo do FGTS como demoramos muito para lançar em vista da concorrencia poderia ter sido algo mais estruturado.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","tudo muito bom",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Vejo que os clientes entendem e aderem bem os produtos que lhes oferecemos.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A conta BMG pede com frequência para atualizar o token e toda hora tem que tirar a foto que também é outra dificuldade, leva um tempão para o app aceitar a foto. O atendimento na central também não é bom. Opinião com Supervisora Help e também como cliente já que possuo a conta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","a empresa facilida todas as condições para cliente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A EXPLICAÇÃO DE NOVOS PRODUTOS É PERFEITA, O QUE ACONTECE DE ERRADO OU COM FALHA NO MEU ENTENDIMENTO NO CASO DA NOSSA LOJA É A DEMORA PARA CHEGAR ATE NOS OS CPF OU CLIENTES EM LIDE RECEM APOSENTADOS COM MARGEM LIVRE DE CARTAO E ATE MESMO PARA FAZER SUPER CONTA, QUANDO CHEGA ATE NOS JA NAO TEM MAIS O QUE OFERTAR PARA OS CLIENTES",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A Help é show!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A help oferece muita facilidade, mas os juros estão acima no aceite dos clientes.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","a insatisfação em relação aos produtos em relação a concorrência, é a taxa de juros, onde é possível achar o mesmo tipo de empréstimo pessoal que trabalhamos em outros correspondentes com a taxa de juros menor que a nossa.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A maioria dos clientes tem muita dificuldade na formalização do produto SINDINAPI, principalmente quando feito a distancia durante a gravação de voz, seria muito bom para o cliente apenas a self e a foto dos documentos, durante a formalização.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","A taxa de juros do empréstimo pessoal é muito alta, os clientes acabam indo para o concorrente, pois as parcelas são menores, outro ponto, além de termos um produto caro que é o CNC, ainda temos um outro obstáculo que é a mesa de credito, que pendencia e exige muito. Produto Sindnapi, não tem grande aceitação do público, pois por mais que não usamos a palavra \"seguro\", ele é sim um. Além disso, clientes reclamam da dificuldades de usa-lo, nem sempre funciona.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Produtos","A taxa de juros, de 13.50% como prometido não se aplica! quatro clientes novos super conta, pegaram taxa de quase 17%, o que mudou? fui informado que é devido ao score, minha pergunta; se é crédito para negativado qual o negativado tem score alto/bom ?",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","a taxa dos concorrentes, esta menor, as vezes o cnc não tem tanto beneficio, porém libera mais dinheiro",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acho que a rapidez em relação a CNC para o CLT deveria ser em menos tempo a liberação para o cliente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Acho que deveriam melhorar o comissionamento pois mesmo tendo mix de produtos essas faixas poderiam sim aumentar já que o valor aumentou da meta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Produtos","Acredito que a oferta do Super Conta (Público Privado). deveria ser mais atrativo",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que a única melhoria seria para o prazo para o publico Privado.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","Acredito que estamos deixando muito a desejar quando somos comparados à concorrência. Agibank e Crefisa estão com mais agilidade nos processos e CNC. Com relação a BMG Card, piorou muito a análise. Alto índice de cancelamento de propostas por dados cadastrais incorretos, mesmo com dados corretos e o processo para que possamos \"provar\" que está tudo certo resulta em desistência do cliente para a concorrência.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Acredito que o aplicativo do BANCO BMG quando chega na opção ATIVAR TOKEN , no momento da foto a cada 10 clientes 1 consegue efetivar esse serviço .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que poderíamos melhor no quesito retenção de cliente quando os outros bancos \"puxam\" o beneficio do mesmo. Poderia melhorar com relaçãoa comunicação entre central (0800) e nós com realaçaõ ao apoio que precisamos passar ao cliente , quando o mesmo possui alguma problema onde não conseguimos resolver em loja, achoque a comunicação deveria ser mais clara e objetiva a fim de que possamos solucionar . As retenções de clientes que gostariam de voltar a receber conosco ,deveria ser mais rápida , afim de que possamos liberar mais valores ao cliente.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Acredito que se melhorassem as taxas do Cnc e super conta a aceitação seria maior, perdemos muitas vendas por só conseguir liberar Super conta para clientes com beneficio a partir de 2015",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Adoro super conta, produto que vendemos com muita facilidade, Ponto mais crucial que o BMG tem e a conta, precisa melhorar muito muito mesmo, desgasta nosso trabalho e da muita insatisfação nos nossos clientes, nosso público e de idade e não tem facilidade em App, Por si sacar em caixa 24hrs gente que trabalheira que da, Ligar na central e um caos pra transferir, literalmente a conta e acessibilidade de nossos clientes o BMG precisa melhorar!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Apenas, a regra do Itaú para benefícios 32 e 21 que as vezes acaba nos deixando na mão. Por não ter oferta, em questão de regra de idade ou tempo de beneficio, o restante tudo ótimo.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","as contas que abrimos simples para cliente, deveria ter um campo para que pudessemos acompanhar para fazer a ativacao do cliente, pois fica vago por nao ter onde consultar para chamar o cliente em loja para ajudar na ativacao",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Uma empresa maravilhosa ,sistemas muito bom e fácil acesso !!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","So a base de lead de super conta que esta vindo muito benefício de espécie 31.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sugiro verificar a hipótese de melhorar a forma de formalização do BMG CARD (saque) e SINDNAPI, tendo em vista que todos nossos clientes são idosos, pouca instrução, dificuldade com tecnologia e da maneira que está chegando o link, torna-se muito difícil a efetivação da formalização. Obrigada!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Boa Tarde, ate o momento estamos todos os produtos estão bom.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Boa tarde, Em relação as taxas de juros. Temos taxas bem mais baixas na concorrência. Liberação do dinheiro na conta do cliente um pouco mais rápida tb.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Bom acho atrativos mix de produtos, porém poderíamos melhorar mais em questão da concorrência.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Cliente fica receioso quanto a produto \"Seguro \", os mesmos nao gostam , Porem explicado seus benefícios eles aceitam... Nosso mix tem taxa , prazo e facilidade",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A Help! é uma excelente empresa que vem crescendo e ganhando cada vez mais espaço. Tenho muito orgulho em fazer parte! Só a comunicação nas mudanças da Faq que não são tão claras e só temos conhecimento depois da produção concluída. Acho que as mudanças teriam que ser precistas com antecedências e deixar bem claro para a Ponta sobre os novos processos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Bom dia, acredito que o Bmg era pra ser banco pagado de entrantes também estamos perdendo um pouco nesse ponto",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Bom dia, facilitação principalmente em relação a super conta quando se trata de extratos, e documentação que é tirada do INSS, pois muitos cliente nao tem acesso ao Meu INSS e nao tem app do banco, outra situação é em relação ao cartão BMG(mais e multi), pois esta entrando no parcelamento automático muito rápido.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Cada dia fico apaixonada por o mix de serviços que temos .Estou a 3 anos na empresa e cada dia que passo fico mais apaixonada por as mudança e melhorais onde vemos que nosso clientes tem sempre a melhor opção...Tenho amor em servir aos nossos clientes e fazer parte deste time de tubarões imparáveis",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Cada dia inovando e crescendo",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","CARTÃO BMG MAIS - LIBERAR JUNTO COM ALIBERAÇÃO DO CREDIT PARA O CLIENTE - CLIENTE RECLAMA QUE O CARTÃO NÃO CHEGA DE IMEDIATO",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","cliente é super conta e pagou 04 ou 05 parcelas e até o momento não disponibilizou a opção do alongamento de 12 para 15 /18 meses que os concorrente já estão disponibilizando.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","clientes não conseguem finalizar a proposta , porém todos são auxiliados até chegar no final do processo",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Clientes reclamam acham juros muito alto, clientes com refins de parcelas altíssimas e liberando 100 reais, falta mais atenção da mesa, análises mal feitas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Produtos","Com relação ao SUPER CONTA PÚBLICO PRIVADO todas as propostas digitadas foram negadas informando sobre dados divergentes com relação ao CNPJ e CPF, após a aprovação e verificação dos dados.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","com relação aos produtos estamos estão e conformidade, apenas a titulo de atingimento de publico alvo o super conta deveria ser estendido nao apenas a beneficios de 2015 e sim a datas anteriores",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Comparativo com taxas da concorrência, muito superior.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","conseguindo migrar super conta antes de 2015 conseguiríamos atingir um melhor resultado.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","credito em conta menos atrativo em relaçao ao concorrente em taxas e prazos.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","De fato, os melhores produto do mercado para o público-alvo. porém no interior a dificuldade para o sindinapi é imenso, pois não é atrativo ao cliente. Se questiona onde pode ter a vantagem. Não temos como vender algo onde não se tem o amparo. Essa é dificuldade do interior e das consultoras. Cliente perguntam e não temos lugares e vias para o sindinapi.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","É MUITO BOM COMO O TRABALHO É CONDUZIDO , PRINCIPALEMNTE PELA RESPONSABILIDADE DO FRANQUEADO E DO BANCO EM NOS ATENDER SEMPRE DE FORMA ATENCIOSA E SEMPRE PRONTOS PRA CAPACITAR DE FORMA PONTUAL E ATER AS NECESSIDADES.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","É terrível a data de vencimento do cartão multi, dias antes do cliente receber o benefício, não recebem fatura em casa e ainda parcela automaticamente com juros altíssimos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","em relação aos produtos referente a concorrência, ainda estamos abaixo da média a concorrência consegue portar qualquer conta de banco e de qualquer ano. já o nosso produto somente apartir de 2015. outro ponto as taxas de juros e o prazo da nossa concorrência é mais atrativo. quanto ao card e o consignado já são produtos que não perdemos para nosso concorrência.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Em relação aos produtos, são excelentes. Incluindo o SINDNAPI. Porém o SINDNAP, os clientes não estão conseguindo usar os benefícios, e estão retornando a loja para cancelar a adesão. É um produto com excelentes benefícios , porem sem melhor suporte em resolver os problemas dos clientes.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Em relação aos treinamentos são muito pontuais ! sempre dando o treinamento antes de que o sistema atualize ou lance um novo produto ,parabéns...",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Entidade privada, muito tempo de liberação do credito, dificuldade em aceitação dos cnpj digitados pois tem empresas que possui 4 a 5 cnpj. Sindinap: não ter beneficio para cliente dentro da própria cidade Poderia diminuir taxa de juros na liberação do dinheiro extra",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Estamos muito aquem da concorrência em relação a taxas ,prazos e valores liberados .Ter rompido com o Mercantil já dificultou deveras nossas vendas ,também estamos perdendo cliente para a Crefisa pois estão com taxas mais atrativas., quanto á formalização e documentação ,existem vários apps onde p cliente apenas envia rg e cpf e tem valores depositados na conta no mesmo dia. Precisamos nos adequar as novas formas para não ficarmos para trás.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","estou muito feliz com os novos prazos e taxas para nossos melhores clientes . agora só falta para o novo cliente um prazo maior. . Em relação a Geisa não estou satisfeita pois quase nunca entendo os treinamentos dela . entendo mais nas matinais que com a Geisa . o SAF as vezes parece que trabalhamos em empresas diferentes pois já teve situações de eu esta falando sobre um assunto e o atendente vim com outra coisa totalmente diferente .em relação ao multe e mais estou muito satisfeita com o produto só acho que deveria ter um pouco mais de eficiência na entrega do cartão principalmente no multe . no geral eu Amoooo trabalhar na help!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","eu acho que o apoio saf, não resolvem os problemas com rapidez e falta esclarecimento.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Produtos","EU AMO O BMG!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Eu amo pertencer a Help e trabalhar com os Multi produtos que eu trabalho então só sei dizer: Excelente......",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Eu sou muito satisfeito com os Produtos, pois é um beneficio que ajuda o cliente em varias situações.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Excelente empresa",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Excelente empresa que se preocupa com os cliente e com seus colaboradores. Treinamento de ponta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Falta a liberação do credito pessoal para as prefeituras das cidades pequenas, onde temos um publico que vem a loja e não conseguimos atender por conta da suspensão do produto ara a entidade.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Foi um prazer fazer parte dessa empresa HELP! BMG, foram três anos! Estou com o meu coração partido. :(",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Formalização de saque complexa para nosso publico alvo. Câmera muito complexa!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Formalizações: Poderiam ser mais rápidas, principalmente no presencial, clientes idosos reclamam de muitas assinaturas, junção de formulários , gerando uma mesma assinatura. Produtos: Mais competitivos frente a concorrência, redução de taxas de juros; Entidade Privada: Análise diferenciada - valores de liberações diferentes, de acordo com renda e perfil de pagador, e não um valor limitado fixo, como ocorre hoje. Cartão BMG ( cartão da conta ) - mudança quanto ao parcelamento automático - definir maior prazo, e ter um setor específico para entrar em contato com cliente antes de parcelar, pois este parcelamento gera transtorno com cliente, que vem a loja com muitas reclamações, e muitas vezes por não terem tido explicações onde fizeram de forma correta, querem cancelar o produto, pois pagam a fatura, após o vencimento, e não conseguem utilizar por muitos meses, em virtude do parcelamento. Um sistema de cobrança de juros, que se o cliente atrasasse, descontasse apenas o mínimo, mas os encargos viessem descontados na próxima fatura, como ocorre com outros cartões no mercado, sempre ouço esse questionamento dos clientes, perguntando o porquê não pode ser assim.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Gostaria que o intergrall ântico voltasse e fosse feito melhorias nele",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Gosto de todos os produtos que a help proporciona ao clientes, porém acho que a taxa de juros do crédito na conta está muito elevado. Acredito que o banco BMG pode ter melhorias na atendimentos eletrônicos ( Ura e telemarketing ).",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Gosto muito de trabalhar com os produtos BMG, poderiam somente trabalhar com superconta para todos os bancos. Trabalhamos em um município onde tem muito banco mercantil e no momento que paramos de trabalhar perdemos muitos clientes para a concorrência.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","gosto muito dos produtos , são grande valia como sintinape .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Help tem produtos excelentes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","LEADS DE BMG CARD NAO SÃO EFICAZ, POIS POR MAIS ESFORÇA QUE FAÇAMOS, CONSEGUIMOS FALAR COM POUCO OU QUASE NADA DE CLIENTE",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Produtos","loja maravilhosa , com produtos que cobre a necessidade do cliente ....",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","mais facilidade na formalização do SINDINAPI",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","marketing e produtos help muito bom",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","melhorar nossas taxas conforme a concorrência para que fique atrativos nossos produtos. nossa maior reclamação e a taxa de juros alta.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Melhorar o prazo de trativa",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Muitas coisas precisam ser melhoradas. Em relação ao aplicativo dos clientes que não funcionam a self para transferência, burocracia em relação as documentações exigidas pela mesa de crédito, um caixa eletrônico nas lojas para facilitar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1830]
["Produtos","Não temos suporte das áreas , 0800 e muito ruim temos dificuldades para quase tudo , não consigo resolver até para mim que sou funcionário imagina cliente, até hoje não recebi meu cartão e não consigo mudar endereço já enviei email , fiz todos os procedimentos , mas encontro dificuldades no suporte a atendimento as lojas, somos pontuados com relação a liquidação antecipada porem não temos um setor de retenção preparado para tentar reter esse cliente que liga na central para antecipar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Não tenho o que falar dos treinamentos que são muito produtivos e informações passadas tanto para as novidades quanto para o que já atuamos, porém o que tenho a falar negativamente são referente a nossas taxas altíssimas em comparação ao nossos concorrentes tornando nosso trabalho muito mais difícil já que nossos clientes fazem pesquisa de mercado, também nossa TI referente a erros sistêmicos na maioria das vezes precisamos de solução imediata mais nunca temos pelo contrário demora dias com requisição em andamento sem solução.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Produtos","No meu ponto de vista por ser descontados no beneficio do cliente poderíamos ter uma taxa de juros mais acessivel.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Nosso MIX de produtos é maravilhoso e atende perfeitamente as necessidades de nossos clientes.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Nossos produtos são excelentes e estamos acima da concorrência. Card que poderia melhorar em relação a limite",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Nossos produtos são ótimos, mas sempre podemos melhorar. Pontos a melhora; pagar super conta empresa privada em menor tempo, super conta Inss nem sempre conseguimos a consulta do IN100 ainda estamos demorando p pagar, taxa pra clientes inativos",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","O Banco tem mudado constantemente, e isso muito nos alegra, facilitar o acesso do cliente, flexibilizando taxas, formas de recebimento, tem sido muito interessantes todas as novidades e bem vindas! Sobre os clientes em atraso o banco poderia rever maneiras de negociar facilitando um pouca mais a vida do cliente, fazendo propostas realmente atrativas pra fechar negociação, ou até mesmo liberar o refin quita fácil pra um número maior de clientes, assim como permitir a mudança de nas informações do cliente de maneira mais simples no sistema, sem que haja necessidade de abrir requisição... tudo disponível em loja, mesmo que o acesso fosse restrito ao Supervisor. Atenciosamente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O produto e a formalização do Sindnapi é rídicula, agora com o FGTS nas franquias o banco deveria rever como cobrar este produto.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O produto super conta ent privada acredito que deveria ter uma mudança no prazo do pagamento para o cliente, perdemos muitas propostas quando é informado o prazo, deveria ser o mesmo prazo da super conta inss. SINDINAPI É UM SERVIÇO QUE TEMOS MUITAS RECLAMAÇOES NEGATIVAS PORQUE REALMENTE OS CLIENTES NÃO CONSEGUE USAR OS SERVIÇOS OFERECIDOS, EX: TODAS AS FARMACIAS CONVENIADAS QUANDO O CLIENTE PRECISA UTILIZAR OS ESTABELICIMENTOS INFORMA QUE NÃO TEM CONVENIO.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O SAF PASSA MUITA INFORMAÇÃO EQUIVOCADA E O PROCESSO É LENTO E MUITO BUROCRÁTICO, SERIA INTERESSANTE SE AS REQUISIÇÕES TIVESSEM UM PRAZO MAIS REDUZIDO PARA RWTORNO",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1814]
["Produtos","o suporte da empresa é muito bom eu como nova colaboradora estou sendo orientada da melhor forma só agradecer",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","O único produto que a help deixa a deseja e para a empresa privada, cliente passa a receber pela conta do bmg sem opção de receber o saldo residual em outro banco. Este produto deveria ser bem parecido ao super conta INSS. Principalmente no prazo para pagamento, onde ao solicitar o empréstimo o mesmo tem que aguardar 15 dias para receber seu empréstimo.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","O único produto que deixa a desejar é o credito na conta entidade privada, pois 10 dias para pagamento é um prazo muito longo.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Obtemos reclamações dos clientes sobre burocracia para adquirir o produto e prazo de pagamento da proposta, além da parcela alta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Olá boa tarde, melhorias em relação á taxas somente. Produtos excelentes e com muitos benefícios para o cliente.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Olá bom dia, acredito que o ponto que mais nos deixa a desejar junto ao cliente é a oferta dos seguros, são muitos seguros adquiridos por um único CPF, acredito que deveria ser alinhado esse processo. O item que a gente recebe muitas reclamações do cliente é em relação ao cartão multi, é o parcelamento feito no caso de faturas não pagas, os juros são muito alto e a quantidade de meses, 11 meses é muito tempo. Logo o cliente fica preso nesse tempo, não usa mais o cartão e acaba ficando insatisfeito com o cartão. Porque por mais que eles usem e não paguem e o banco faça o parcelamento. Se o parcelamento fosse me menos tempo e ele liberando pra o cliente usar novamente, acredito que seria menos reclamações, porque mesmo pagando juros altos, eles querem o socorro, uma alternativa pra o processo que estão passando no momento.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Olá, boa tarde. Penso que com relação a concorrência oCNC principalmente, poderia melhorar mais a questão das taxas, valores liberados, visto que estamos perdendo muitos clientes para o Agibank, por causa de valor liberado e taxa cobrada. Com relação ao Itaú consignado, deveria facilitar mais a questão de fazer o contrato digital ( a parte da finalização) sem que fosse necessário trocar o numero de telefone, poderíamos alterar o numero no envio, ou fazer uma leitura QR CODE que não fosse a leitura atual do whatsapp.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Olá, é com muita satisfação que responde essa pesquisa. Os produtos são de boa aceitação de mercado, o que é um pouco questionado pelos clientes clientes são as taxas de juros.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos da help sao otimos , mas as vezes o cocorrente começa a operar bem antes da HELP como a antecipacao FGTS , entao a Help poderia acompanhar esses processos para que a gente consiga concorrer no mesmo prazo, exemplo : muitos clientes vinham solicitar e ainda nao tinhamos previsao e outros bancos ja liberando, seria nesse sentido.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos ofertados são ótimos, só estamos tendo reclamação de alguns clientes no prazo para pagamento do CNC E SUPER CONTA,",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1813]
["Produtos","Os produtos são excelentes, só temos que explicar bem para os clientes para aceitarem.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Os produtos são muito satisfatórios.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Os produtos tem uma boa roupagem e apresentação, contudo, as características que mais se mostram como barreiras são as taxas, que sempre desmotivam os clientes, e agora uma limitação nos bancos conveniados, o que estreita o público para trabalho.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Ótimas ofertas para todo publico.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Ótimas propostas, mais podemos melhorar, ampliando o nosso ticket médio super conta para empresa privada e federal e diminuindo o tempo para pagamento, que hoje é em 10 dias, poderia passar a ser 3 dias igual super conta INSS.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Para empresas privadas poderia ser um pouco mais ágeis os retornos e pagamento. Em relação a concorrência o que nos dificulta as vezes é que as condições de pagamento tem opções com prazos maiores.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Pelo fato do super conta não existir ficamos sem um produto de grande relevancia",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","perfeito a extensão do plano e a baixa da taxa de juros para nossos clientes ! so precisa voltar o Mercantil ! pois no meu caso pontual, não tenho grandes problemas com arrecadação de la, e faz muita falta essa gama de clientes.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","poderia agilizar na hora das confirmações para os clientes",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Poderia melhorar as matinais, colocar especialistas nas áreas de finanças e que abordem assuntos que tem ver com nosso trabalho. Vejo que varias matinais são de assuntos dispersos e parecem que estão sem assuntos e colocam \"temas' irrelevantes. Sugiro também que coloquem apresentadores com boa oratórias e cuidem nos treinamentos os erros de português que são constantes.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Produtos","Poderíamos fazer refin para assalariados, liberação do cartão de credito de imediato.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1813]
["Produtos","Poderíamos melhor em relação as taxas de juros no CNC.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Precisa facilitar mas a politica do banco e o 0800 para clientes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Precisamos de mais adequação na formalização do sindnapi, e crédito na conta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto mais caro que a concorrencia, perdemos propostas para os concorrentes , cartao multi pessimo nem o pessoal da central sabe explicar sobres essas taxas parcelamentos e data de vencimento . Super conta terrivel os clientes se fizemos por meio digital sem q o cliente vai em loja e nao tem a senha impossível ter acesso.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produto sindnap está com valor menor na concorrência. Produto conta BMG está demorando para constar os dados da conta no APP. Para adquirir a conta ou ativar o token o app pede uma selfie do cliente, já tivemos em loja vários casos de cliente que o leitor facial não acata/não lê a selfie mesmo conforme os padrões, gerando assim constrangimento e demora no atendimento.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Produtos bons para venda! So a taxa que deixa a desejar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produtos excelente, porem o sms é um pouco complicado para idosos que moram sozinho e que não pode se locomover ate a loja e que são totalmente leigos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","PRODUTOS MUITO BONS E ATENDEM A NECESSIDADE DO CLIENTE",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Produtos para servidores publicos não estamos trabalhando.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","produtos super conta para clt e publico - não se torna atrativo devido a nao poder refinanciar e nem solicitar mais contratos após os primeiro. bmg mais, liberado apos 4 mes dos debitos dado baixa para o cliente, tambem nao atrativo pelo tempo de espera q o cliente precisar ter.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","relacionado a prazo , fomos informado prazo sugerido com taxa menor e prazo de 18x porem alguns clientes o valor não libera coerente a 18 parcelas x quantidade de parcelas pagas , referente a portabilidade do orgao federal temos cliente com 7 parcela pagas o sistema nao libera para refinanciar , acreditamos que perdemos vendas com alguns erros .",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sao Produtos Claros e que trazem bastante beneficios para os nossos Clientes o que nos faz sentir grato por ter produtos tão bons a ofertar",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Satisfeita com todo portifólio da help.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Seria muito interessante se não tivesse a regra dos benefícios a partir de 2015 para fazer Super Conta INSS",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sindinap: poucos clientes conseguem formalizar por aceite, acabamos tendo clientes elegiveis que não conseguem formalizar e isso faz com que perdemos 50¨% de comissão. CNC: Clientes que são auxilio por meio judicial , INSS não fornece INFBEN, eles não conseguem comprovar que recebem sempre este beneficio, estamos perdendo muitos clientes por este moivo",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sindnapi não pode ser deflator na caçadores , pois o produto não é bom. Na minha opniao",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Sobre o aplicativo Bmg cliente tem muitas barreiras para consegui acessar, e Cartao bmg multi muitas das vezes nao ativa para cliente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","sobre o super conta pulblico privado é nota 1 p orque aqui não fazemos esse perfil",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","SOU MUITO SATISFEITA COM TODOS OS PRODUTOS DA EMPRESA. ACHO UMA EMPRESA COM PRODUTOS MARAVILHOSOS!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sugestão , liberar pelo menos o valor de 1 parcela no refinanciamento na mesma pmt",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Sugiro que vejam a possibilidade de fazer empréstimos ao público MEI, um público que cresceu devido a pandemia e que começaram a crescer aos poucos, vejo que seria muita vantagem abrir um produto nesse segmento de empréstimos para micro empresas",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super Conta INSS. ainda esta com taxas de juros altas, perdemos para a concorrência. Sem falar que no interior não tem caixa eletrônico na cidade existe dois, porém não tem dinheiro ou esta sempre estragado, acaba que o cliente tem que vir na loja, ligamos para central, ainda não tem agilidade no atendimentoe acaba deixando o cliente insatisfeito. Sobre a Conta BMG estamos longe de conseguir o totalidade do público, pois muitas pessoas não tem celular de android e isso dificulta operações financeiras na conta do BMG.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Super conta muito restrito devido a data de benéfico só acima de 2015",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","super conta privada,uma demora ,pois temos propagandas que pagamos em 24h e esse produto deixa a desejar pelos clientes que querem algo rápido. cartões e aplicativos,cartões não funcionam,e quando chegam ao destino,pois é uma tortura de solicitar uma segunda via que nunca chega,pois enviei um email que tem um caso de meses sem receber o produto ofertado app-quando funciona,perfeito,mas quase sempre fora do ar,e-mails de clientes que nunca se quer cadastraram nada,telefones errados,e a demora para poder alterar dados,que o pobre cliente vem até nossa loja que atendente do 0800 ou 4002 poderiam já atualizar na hora,sem demoras de dias até que o cliente possa fazer uma operação os boletoocoar um idoso confirmar e passar por mais de 3 atendentes para confirmar dados",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Suporte de consignado itaú totalmente insatisfatório.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1813]
["Produtos","taxa de juros alto nao cobre a concorrência",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Taxa deveria ser mais adequada a realidade do atual momento econômico.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Temos muitos clientes super conta (Mercantil) não conseguimos mais. Pedimos a portabilidade e demora uns 10 dias, sendo que a mesa de credito nesse prazo já cancela, pois o prazo da mesa é menor que o da portabilidade INSS. Dificuldades de análise, sendo que a concorrência não necessita de uma mesa de crédito que deixa a operação tão lenta quanto a nossa.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Produtos","Tenho problemas constantes relacionados a chegada do cartão. Atendimento do SAC não é bom, sempre sem informação. Processo do Superconta que pagaria no mesmo dia não está valido para todos os cliente.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","TODOS OS PRODUTOS COM MUITA BENEFICIO PARA O CLIENTES . DEIXANDO A GENTE MOTIVADO PARA VENDA DO MESMO",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","todos os produtos são bons, porém poderiam ter requisitos mais flexíveis para outros públicos.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","Todos produtos são importantes e completamente bons pra vender",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1813]
["Produtos","Tudo muito bom e facil",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1813]
["Produtos","tudo se enquadra perfeitamente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","Vejo necessidade de rever as taxas de juros em relação a concorrência. E a facilidade do retorno do cliente para o BMG quando por algum motivo ela sai do nosso banco. Ou até mesmo ver uma fidelização para os cliente de Super Conta, para evitar eles mudarem de banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Produtos","A empresa sempre melhorando,inovando a cada dia, porem acho que o super conta, para analfabetos deveria ser menos burocraticos na confirmacao, na ligacao,,",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","A formalizaação do sindnapi poderia ser mais facil.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","A loja Help tem atendido muito bem as necessidades dos nossos clientes aonde não deixamos passar nenhuma oportunidade financeira e beneficiaria a eles. No produto super conta é elegível apenas clientes com o beneficio aprovado a partir de 2015, se essa regra mudasse poderia ter uma quantidade maior de clientes banco bmg em nossas lojas, isso aumentaria nossa carteira e nossa produção.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","A mesa demora para pendenciar uma proposta tendo em vista que na maioria das vezes só no outro dia, e o cliente se irrita bastante, a conta apresenta muitas falhas e os cliente reclama sobre acessar, os demais termos ajustando isso acredito que teria uma eficácia de 100% , outra questão é os telefones errados ainda permanecer nos leads só perde tempo e causa negatividade para o banco pois o mesmo após tabulação mesmo relatando que não é do cliente retorna após 3 dias, são ajustes pequenos que faria uma diferença gigantesca e mais rentabilidade pro banco e para o consultor, as demais o suporte é bom, o sistema é didático, e comissões atrativas e alcançáveis nada superficial, ambiente de trabalho bom pra trabalhar um dos melhores que ja tive até hoje, a empresa respeita o colaborador e incentiva .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Produtos","A mesa erra muito na avaliação das propostas, não tem um critério único.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Produtos","A taxa de juros da concorrência é mais baixa e o prazo maior e os clientes reclamam e acabam fechando na concorrência que é ao lado da loja. Os documentos deveriam ser mais fácil de ser analisados pela mesa e menos burocrático como é na concorrência por relatos da concorrência. O sistema que estamos tendo para atualizar margem não atualiza, sendo assim continua tendo que recuperar senha do INSS.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Produtos","A taxas de juros relacionadas aos concorrentes podem ser trabalhadas de melhor maneira ao qual o tempo será crucial.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Acho os juros bem altos ,oque de certa forma atrapalha no fechamento .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Acho que deviria conta com mais prazo e com uma agilidade de pagamento das propostas aprovada mais rápido .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Acho que poderíamos ter o CNC e a Super Conta com prazos maiores, bem como poderíamos ter um outro seguro tipo veículo, por exemplo",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Amo a Help!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","As vezes acontece muita burocracia, principalmente para Consignado Itau. Em outros lugares o cliente informa que tem mais facilidade.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","todos os produtos sao muito bons , claro alguns precisam melhorar como consignado itau , pois a taxa de juros aumentou .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Crédito consignado Itaú da muita política de crédito e o cartão bmg mais as vezes não chega pro cliente!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Boa tarde,emprestimo empres privada devido a portabilidade demora a entrar o dinheiro na conta do cliente aigeralmente a perda de cliente e divido a isso . Quantidades de parcelas por exmplo do inss na super conta ou credito em conta exemplo perdi uma venda grande pois o infbem da cliente tinha como fazer em 5 parcelas ppois era super conta e nao consegui pois o minimo de parcelas e 8 ai nao dava a data terminio perdi por isso onde eu trabalhava podia fazer em quantas vezes o cliente quizer so isso me incomoda pois o inss nao da um praso longo para fazer em 8 entendi .seria isso que eu acho que poderia melhorar mais .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos",", Segue minhas critica : Sidnapi no meu ponto de vista não necessário o cliente precisa gravar áudio aonde perdemos proposta por cliente não querer gravar o áudio , teria que ter algo mais simples ! - CNC : Acho que a mesa deveria ter mais consciência em nega uma proposta por atraso na concorrência aonde o cliente tiver mais liberdade com o banco ... Obs: Teve em uma ocasião na concorrência mais não com a gente de um volto de confiança.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Produtos","em relação ao BMG multe os clientes reclamam bastante sobre o limite por ser muito baixo .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","VAMOS LA ,ENTIDADES PRIVADAS PRAZO PARA PAGAMENTO ACHO MUITO 10 DIAS, JA TIVEMOS MUITOS PROBLEMAS EM O CLIENTE QUERER DESISTIR, PEDIR PRA CANCELAR POR CAUSA DA DEMORA, E TEM CLIENTES QUE NÃO FAZEM PORQUE DEMORA PRA PAGAR,,, OUTRA COISA,TER CORTADO O CONVENIO COM O MERCANTIL,TINHAMOS MUITOS CLIENTES SUPER CONTA VINDO DO MERCANTIL.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Nossos clientes reclamam muito do app bmg, da demora da abertura da conta pq varios precisa abrir a conta p deposito dos emprestimo pq recebem em cartão magnetico e nao possui conta no nome! Em relação ao BMG MULTI eles questiona muito o limite liberado, poderiam aumentar pelo menos 500,00 pq hj as coisas estão com os preco muito elevado, porem os 300,00 de limite não supri as necessidades do cliente!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Bom gostaria de sinalizar sobre a conta eu acho o o aplicativo do banco bmg muito falho. Nos temos um publico diferenciado um publico de idosos pessoas que nao tem alguns um grau de instruçao maior se e dificil pra mim que ja trabalho com o ramo imagina pra eles muito falho eu trabalho ja tem 5 meses na help franqueado e nao consegui que o banco liberasse minha conta. O app tem que passar por uma atualizaçao urgente se o o banco quer seguir essa excelencia de mercado.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Cartão Bmg, raramente libera o valor total. Seguro Sindnapi, não tem a cobertura de farmácia informada.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","clientes elogias bastante por não ter tarifas e por receber seu empréstimo, como CNC bem rápido .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Clientes que possuem o cartão de crédito e não chegam em sua residencia, estamos entrando em contato com a central e o produto está demorando muito para chegar",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Como consultora que esta dia a dia com os clientes seria a melhoria em questão a entregas de cartões via correio, pois estamos tendo muito problemas na nossa região. Com a implantação do super conta as propostas feitas via sms, quando realizadas o cliente muitas vezes não recebe o cartão e a solicitação de segunda via também é demorada. Minha sugestão é nos dar a possibilidade de fazer a entrega para esses clientes tanto a primeira vez quanto a segunda via, pois acredito que isso ajudaria nosso público a enfrentar menos constrangimentos e frustrações. E não poderia deixar de elogiar toda a equipe que esta sempre aberta a nos ouvir e que nos passar toda a segurança e apoio que precisamos para estarmos melhorando nosso dia a dia e desempenho.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","credito na conta o juros ainda muito alto, e dificulta a fechar o produto, e a dificuldade de fechar espécie 31 também é super democrático, em questão , aos outros produtos como consignado o banco também tem muita restrição a certos benefícios dificultando o fechamento da venda, a taxa também não ajuda.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","De acordo com minha vivências em alguns produtos, em destaque o consignado, acredito que seria melhor, se tivéssemos algum meio de saber com certeza a margem do cliente. Pois, sabemos que o sistema Mola é muito falho, em relação a margem e portabilidade . E que quase nunca o cliente tem a senha do aplicativo INSS, ou consegue se locomover até o seu banco de origem com facilidade, para retirar o seu demonstrativo de crédito . Recordando que lidamos com pessoas de idades avançadas que normalmente esquece fácil das coisas e sempre depende de alguém para se locomover para os locais. Neste caso acredito que banco poderia sim, facilitar de alguma forma, para conseguirmos verificar a margem do cliente .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Deveria liberar um valor maior de credito pessoal .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Deveria ser revisto quando a prazos de pagamento para entidade privada, pois prazo para aprovação e rápido mas para cliente receber em sua conta e muito demorado.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","DEVERIA TER UM CANAL MAIS ESPECIFICO ENTRE A MESA DE CREDITO E O SUPERVISOR DE LOJA, PARA TRATATIVAS DE PENDENCIAS COM MAIS AGILIDADE . OUTRA FORMA DE ACEITAÇÃO DO SINDINAP QUE NÃO FOSSE A GRAVAÇÃO E SIM SÓ FLEGAR.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Produtos","Deveríamos ter mais respaldos quando houver pendencias",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Em relação a concorrencia no consignado, a maioria dos cliente acabam desistindo ao comparar a taxa de juros, no pessoal ha muita dificuldade para fazer a formalização devido a exigencia da mesa.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Produtos","Em relação a conta BMG, temos bastante dificuldades com central, app muito complicado se o cliente esquecer a senha para alterar dados, tem cliente que nem consegue, e o suporte da central horrível, não conseguimos resolver quase nada. em relação a emprestimo pessoa para privado, até aprova mas nunca pagou, nunca vai pra frente.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Em relação a público privado são muitos dias entre aprovação e pagamento, o que faz o cliente desistir, pq quem precisa de dinheiro não vai esperar até 15 dias úteis. Já com a formalização de propostas, entre Sindinapi e Consignado há uma certa dificuldade em questão dos aparelhos dos clientes, muitos não conseguem formalizar a distância pq as vezes a câmera não abre ou o aparelho é muito antigo e não tem como formalizar e não tem ninguém na casa para ajudar.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Em relação ao consignado Itau, minha sugestão seria aparecer a quantidade de parcelas feitas e pagas do contrato do cliente e que avaliassem um modo para que os consultores conseguissem refinanciar os contratos dos cliente em uma única página, ao invés , de digitar um por um, pois demandaria menos tempo.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Em relação ao Mix de produtos do publico- alvo help estou satisfeita sim em algumas questão! Não acho justo e nem legal fazer comparativos referente a nossa produção com concorrência porque eles não tem o filtro que temos. Somos diariamente cobrados e monitorados possibilitados a trabalhar com limites esse como: Saque complementar hoje só podemos liberar saque a partir de R$ 100,00 onde a concorrência libera menos isso acaba tirando nossa credibilidade com os nosso clientes que trabalhamos e fidelizamos ele somente conosco. Outro fato também que nos prejudica muito e no consignado onde temos que ficar parando nossa negociação para pedir autorização em liberação de faixa muitos dos clientes n ao tem a paciência de aguarda e acaba saindo dizendo que volta outro momento e etc.. Porque nem sempre o Coordenador esta disponível. A verdade e que os clientes principalmente o publico do INSS recebem ligação diariamente o dia inteiro referente a consignado e os nosso clientes que fidelizamos aqui quando vem vem com valores referente as taxas que não podemos trabalhar e agora estamos de pés e mãos atadas porque não temos mais essa faixa para pedir a autorização! Outro fato também que esta muito prejudicial para agente em loja e o seguro que embutiram no cartão do cliente que esta comendo parte do limite do cliente aqui na nossa loja temos cliente do mês de abriu que ate hoje não abriu o saque por conta desse seguro que foi embutido na fatura do cliente.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","empenhamento em facilitar o acesso do cliente, ainda é complicado para idosos que não tem muito acesso a tecnologia",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Empresa privada - liberada valor muito baixo com juros muito alto Sindinapi- em nossa cidade possui planos muito mais atrativos Consignado- estamos de mãos atadas para trabalhar não tendo liberdade para trabalhar com tabelas de juros mais baixas temos que pedir autorização que muitas vezes negada é, sendo que qualquer concorrente consegue atrair esse cliente por ter uma gama maior de tabelas liberadas",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Entendo que, por se tratar de produtos financeiros devemos tomar todo o cuidado em relação a fraude, mas a formalização presencial é muito extensa, clientes tem muita dificuldade e reclama por tantas assinaturas e etapas para aquisição de produto. Nossa conta BMG sempre pede para ativar itoken - Quando temos clientes em loja para auxilia-los em transferência o mesmo precisa de foto ( 80% não consegue realizar a foto solicitada ), código de confirmação por e-mail, código enviado pelo celular, e digital.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Estou satisfeita no momento.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","estou super satisfeita com os produtos e também temos total apoio...",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","excelente. Falta melhorar para entidade privadas carteira assinada, ofertando refinancimento.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","facilitar mas em relação a documentação para obter o credito na conta novo",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Gostaria que pudessemos oferecer o superconta todos os clientes que possuem benefício anterior a 2015, pois muitas vezes os mesmos não estão dispostos a mudar para um banco conveniado e assim perdemos oportunidades de negócio. Eu particularmente acho que a taxa de juros do CNC é muito alta e nem sempre é atrativa para o cliente. Lógico que isso não impede a venda do produto e entendo que o banco lucra com o juros, porém creio eu, que se por um período abaixassemos a taxa de juros de forma agressiva, poderíamos alavancar bastante o produto.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Ja falei que não é pra mandar esses email pra mim pois nao trabalho mais na empresa, o proximo que me mandarem entrarei com um porcesso. Esses produtos são riduculos, juros absurdo, empresa de merda",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","juros CNC muito alto, acho que poderíamos ganhar mais na quantidade",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Maior reclamação dos clientes Super Conta (Público Privado) é sobre nao conseguir fazer refinanciamento de contratos e nem liberar mais creditos após o termino do contrato.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Melhoria no atendimento do 0800 atendentes infelizmente derrubam a ligação deixando o cliente nervoso e nos da loja que não temos suporte não podemos ajudar o cliente e ele sai insatisfeito ! a maioria sao pelo motivo de parcelamento de faturas este tipo de problema gera insegurança ao cliente e demanda tempo assim perdemos produtividade ! Poderíamos ter acesso aos boletos do cnc antecipados assim ajudariam os clientes e eles ficariam felizes !",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Meu ponto de vista em relação nossos produtos temos um mix variado isso ótimo, mas nossas ofertas e em relação a taxa de juros muito alta em relação a concorrência . Na cidade onde moro tem uma variedade de ofertas concorrência onde no últimos tempos então com proposta mais atrativas com taxas de juros mais baixas , amo trabalhar nesse seguimento já tenho experiência de alguns anos e vejo nosso crédito Super Conta (Público Privado), Super Conta INSS no geral credito cnc cada dia menos atrativo para nosso publico pois pois reclamam muito da taxa de juros. Nossa loja não fica em um ponto bom e acessível para nosso publico do INSS longe da movimentação do centro da cidade clientes em geral reclamam da distancia e nossa concorrência estão muito bem localizada e a disposição desse publico . nosso atendimento é muito bom sala muito aconchegante mas sem publico .... Culturalmente nosso publico é um publico organizado pratico e econômico , mas como é uma cidade em crescimento e vem bastante pessoas de outras regiões acredito se pudéssemos ofertar produtos com taxas de juros menores e mais atrativas teríamos ótimas vendas e um ponto da sala mais próxima ao publico alvo que hoje seria inss . uma ideia que teria também seria disponibilizar mais verba para uma visita nas empresas para levar material de divulgação, liberar na nossa região negociação para servidores públicos. Tenho pouco tempo de empresa muito aprender amo oque eu faço estou com dificuldade de vendas tentando a cada dia superar e fazer melhor. Acho que seria bem interessante também uma pesquisa de supervisão para estudar nosso publico para ver os produtos para se trabalhar .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","MINHA CRITICA HOJE VAI PARA A MESA DE APROVAÇÃO, POR CANCELAREM PROPOSTAS POR MOTIVOS FUTEIS QUE PODE SER ALTERADOS",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Produtos","muito satisfeita com os produtos",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Na loja que eu trabalho eu tenho um grande problema, em relação ao CONSIGNADO e ao BMG CARD, pois não fazemos para clientes não alfatebitizados e o nosso público a maioria são analfabetos e isso nos dificulta no atingimento de metas.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Não tenho criticas, apenas elogios a help! ela vem inovando cada vez mais, em todos os aspectos, credito rápido que cai no mesmo dia da aprovação, produtos atrativo, atendimento ao cliente diferenciado, única coisa que sinto que a empresa deixa a desejar é a reconhecimento do funcionário, muita das vezes a empresa perde funcionário para os concorrentes for falta de reconhecer a garra que a pessoa tem, mas nas demais coisas estão de parabéns.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","No meu ponto de vista, os produtos se adequam a necessidade do cliente... o processo e o suporte são ágeis e facilitados.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","O banco vem mudando bastante, procurando trazer inovação e melhorias, mais um dos pontos que vejo poucas mudanças é em relação a Super Conta (Público Privado) que infelizmente só podemos fazer uma vez, sem direito nem a refinanciar, o que incentiva o cliente a procurar empréstimos em outro lugar, correndo o risco de uma portabilidade para outro banco o que aumento o deflator da loja e da rede.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","O CNC DEVERIRIA SER UM VAOR MAIS ALTO TANTO PRA A POSENTAS QUANTO PRIVADOS .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","O prazo para pagar o cliente do Super Conta (Público privado) poderia ser reduzido , tem muitos clientes que acabam desistindo pelo prazo.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Olá, BMG é uma empresa visionária de muitos empreendimentos, porém não sei se é mudança de estado ou treinamentos de loja que modifica os resultados. Super conta e muita burocracia para inss principalmente.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1815]
["Produtos","Os produtos do BMG são bons pra vender ,só que os resiquisitos pra crédito em conta no banco do Brasil do extrato de débito em conta alguns clientes não sabem tirar e até mesmo o gerente do banco , gostaria de saber um pouco mais sobre crédito em conta quando for pelo banco do Brasil sobre os extratos .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Os produtos e formas de fechar com os clientes é excelente.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Os produtos em geral são de ótima aceitação. Apenas a acrescentar umas sugestões. Estou numa cidade de aproximadamente 45 mil habitantes, dos quais tem em média 2.000 funcionários públicos municipais, que nos procuram muito para fazer o crédito pessoal e consignado, seria interessante firmar este convenio que é de interesse inclusive da admnistração municipal. Com relação a aprovação dos CNC para auxilio doençã, é solicitado o INFBEM OU COMBAS, que não é disponibilizado pelo MEU INSS, somente presencialmente nas agencias do INSS, sendo que na nossa região estão apenas com expediente interno, não sendo possível fornecer tal documento. Seria interessante que pudessemos incluir outro documento que não esses, pois por exemplo, a Crefisa aprova no mesmo beneficio apresentando outros documentos.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Os produtos ofertados são ótimos, não tenho do que reclamar.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Os produtos são bons",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Os produtos são bons, porém temos uma certa dificuldade em encontrar os clientes no balde. Principalmente Bmg Card Adesão. Porém de forma geral, é bom.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Os produtos são muitos bons",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","otimos produtos so dificuldade mesmo que os clientes tem em relação e aceitação de contratação pelo telefone",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Para uma concorrência mais leal com os concorrentes um prazo maior de parcelas seria ideal e um caixa eletrônico 24 h na loja .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","poderia atender mais publico, valor maior liberado e parcelas ate 24x",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Poderia melhorar a taxa pra empréstimos pra empresas privadas e no super conta, e também diminuir o valor do Sindinap.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","poderia ocorrer algumas melhorias de taxas",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","precisa reduzir as taxias , e facilitar referente a envio das documentações, ex. cliente saque complementar já enviou documento de identificação uma vez validar para próximos saques",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Prezados. Minha opnião é que as taxas ainda estão altas com relação a concorrencia,mesmo assim acredito que estejam trabalhando nisso. Outra coisa,trabalhamos com o consignado itau,voces não tem noção a quantidade de cliente que estão com restriçoes e acabamos perdendo o cliente. Será que existe algo que possam fazer quanto a isso? Gosto do mix,gosto do trabalho,gosto de me envolver com pessoas. Espero que tenha ajudado.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","PRODUTOS ADEQUADOS PARA O PUBLICO ALVO.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Produtos bons e com ótimos benefícios.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","PRODUTOS DE EXPLICAÇÃO CLARA, FÁCIL ENTENDIMENTO PARA O CLIENTE, E HOJE COM A ADEQUAÇÃO DE TAXAS E PARCELAMENTO SE TORNARAM AINDA MAIS ATRATIVOS. ACHO QUE A ÚNICA COISA QUE FALTA PRA SER MAIS GLOBAL AINDA É VOLTAR A PODER ATENDER TODO BRASIL DE QUALQUER LOCAL DO BRASIL .",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Publico privado com taxas muito alta, baixo valor de liberação, demora na portabilidade e não pode trabalha com o cliente novamente após a contratação. Um publico sem beneficios atrativos, até mesmo na analise do cartão de crédito que tem de possuir nome sem restrição.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","São produtos de primeira! excelente custo benefício onde o cliente realmente leva muita vantagem! O que eu acho que poderia ser modificado é a quantidade máxima de parcelas no CNC, ao invés de no máximo 15, liberar ao menos 20 ou 24 para que o valor da parcela fique reduzido e caiba melhor no orçamento do cliente. Lojas concorrentes como Agibank por exemplo fazem em até 31 parcelas (dependendo do perfil do cliente, claro), mas acaba os atraindo pois o valor de parcela fica reduzido.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","sobre os produtos cada dia esta melhorando agora com 18x e pra cliente super conta aposentado e pensionista ficaou bom",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Super conta ok BMG card ok",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","ta cada vez melhor, a facilidade que podemos ofertar aos nossos clientes",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","TAXAS MAIS ATRATIVAS EM RELAÇÃO AO CONCORRENTE. NOSSOS CONCORRENTES TRABALHAM COM PARCELAMENTO EM ATÉ 24 X PARA TODOS OS CLIENTES E COM PARCELAS MENORES, ASSIM FACILITANDO MUITO A NOSSA PERDA DE CLIENTES.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Todos os produtos tem seu bons e atrativos beneficios .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","A EMPRESA ESTÁ SEMPRE BUSCANDO ALTERNATIVAS E FACILIDADES PARA ALAVANCAR NOSSAS VENDAS E SATISFAZER NOSSOS CLIENTES,SABEMOS QUE COM A COLABORAÇÃO DE TODOS O SUCESSO VEM.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","A Help está pagando baixo comissionamento pela venda, em comparação com as concorrentes",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1831]
["Produtos","Acredito que temos que melhoras as nossas taxas, pois ainda perdemos muito para a concorrencia,",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Adesão de consignado para analfabetos",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Adoro nosso mix, porém as regras pra algumas utilizações, poderiam ser mas claras, principalmente para o apoio por parte da central ao cliente, hora de avisar um sinistro ou utilização, tem uma dificuldade por parte de quem deveria prestar todo o atendimento, gerando assim uma insatisfação do cliente em muitas das vezes reclamar do produto na loja com atendimentos em andamentos. Central do banco também deviria melhorar tanto no atendimento ao cliente, quanto com a loja. Talvez seria o caso de uma central só para facilitar o atendimento e resolução do cliente que a própria central orienta a buscar ajuda e atendimento em loja, quando na verdade não temos acesso pra resolver, tendo assim que contatar a central e tentar fazer o atendente central entender a necessidade do cliente e muitas das vezes nem se quer consegue resolve, pior que muitas das vezes é uma coisa simples que se torna gigantesco e gera uma tremenda insatisfação do cliente. Aprendi em uma concessionária que trabalhei, que o primeiro carro a venda acontece no showroom, o segundo é no serviço prestado ao cliente, no pós venda e infelizmente não vejo vontade de muitos em tentar ajudar o cliente, seja com o cartão que não chega ou a senha que não entra aplicativo, reconhecimento facial e por ai vai. espero que logo todos esses quesitos se resolvam o quanto antes e o nosso cliente fique cada dia mas satisfeito com o nosso diferencial que é o jeito HELP DE ATENDER, na venda e principalmente no pós venda.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Aos poucos a HELP tem se tornado mais competitiva diante a concorrência, isso ajuda bastante os consultores, supervisores e coordenadores.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","App do Banco BMG,muito dificil de mecher, se os colaboradores das lojas tem dificuldade imagina os idosos...isso ocasiona fila em lojas, transtorno de cliente insatisfeito. Poderiam colocar um caixa 24 horas para que esse transtorno fosse solucionado,pois o Banco tem mtos clientes tem que atender com excelencia para que os clientes não migrem do nosso banco.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Boa Noite! Sindinap, poderia melhorar a digitação para analfabetos no sistema DNA. sem a necessidade de digitar pelo Bmg Consig e enviar físico pelos correios. Crédito na conta gostaria de ver o produto em mais vezes 18 ou 24 meses clientes reclamam do valor de parcela, e que pudesse liberar um valor maior para clientes já fidelizados e novos também, pois temos um publico muito grande que já possui empréstimos consignados e necessitam de valor, e o valor liberado muitas vezes e baixo para a necessidade do cliente. Consignado que pudéssemos atender todos os públicos, inclusive analfabetos. Ate Breve. Bom Trabalho.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Apenas uma observação, seria ótimo ter em nossas lojas caixas eletrônicos para os nossos clientes ter acesso mais rápido ao nossos benefícios .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Bom dia, uma sugestão e que os cliente reclama muito do aplicativo do BMG da abertura de conta, empresa de setor funcionário público o dinheiro demora 15 dias para fazer a liberação na conta, tendo em vista que na concorrência o prazo e menor para o cliente pegar o valor ainda mais quando se trata de crédito pessoal. Tenho recebido simulações de cliente da concorrência em comparação de valores de parcela e realmente esta havendo uma diferença na taxa no mesmo valor liberado e prazo. Porém usamos argumentos para reverter e fechar a proposta com a gente. Cliente reclamam que o valor liberado de inicio para crédito e muito pouco que não chega a nem a 500,00. Gostaria de deixam aqui também registrado sobre o produto de FGTS onde eu tive uma proposta no qual demorou mais de 10 dias para pagar o cliente foi aberto requisição para auxilio quando ligamos no suporte para verificar cliente me loja querendo cancelar a proposta, a gente explica que o cliente quer cancelar não fazem nem questão, me responderam que eu poderia cancelar a proposta do cliente pela loja. Eu acho que quando se trata de proposta com cliente tem que haver uma prioridade pois precisamos muito deles.( isso só uma dica de melhorias em relação ao atendimento quando precisamos de ajuda para auxilio de proposta).",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Bom no caso da minha loja o problema maior é aceitação do sindnapi , uma idéia seria ser mais barato , e que pudesse ser igual ao seguro prestamista descontado com as parcelas , e na formalização fosse igual ao outros bancos somente o sms 1 sim 2 não",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Burocracia para liberação Super conta (público privado), muitos dias para a portabilidade, entende-se que o banco tenha que seguir as regras do banco Central, mas dificulta no momento da venda por conta do tempo para liberação.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Consignado itau muitos clientes com política de crédito, cartão bmg mais muitos clientes do bradesco não tem sido liberado",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","CREDITO NA CONTA PODE MELHORAR EM TERMOS DE PARCELAS E VALORES, CARTÃO BMG MULTI VEM SEM LIMITE DISPONÍVEL E NO SISTEMA APARECE VALOR DE 300,00 REAIS, CONSIGNADO PRECISA MELHORAR O SUPORTE AOS COLABORADORES EM CASOS DE DÚVIDAS, SINDNAPI É UM SEGURO QUE SO COBRE EMERGENCIAS E NÃO É ACEITO NA DROGASIL DA MINHA CIDADE",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Dinheiro extra crédito em conta poderia ser mais fácil aprovação.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Em relação ao consignado o Itaú está um pouco atrás da concorrência, há diversos bancos com aprovação online e o Itaú deixa a desejar neste quesito.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Em relação ao privado , os clientes reclamam pelo prazo de pagamento 15 muito demorado , e muito burocratico as validações com a empresa . Em relação ao Itau consignado , infelizmente não podemos usar ou banco bmg para fazer o consignado , pois seria mais prático e rápido .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Empresa maravilhosa no marketing da empresa. Porém aplicativo e aumento de limite no cartão de credito deixa a desejar, principalmente para nos funcionários,",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Empresa privada acho que demora muito para pagar e aonde os clientes acaba cancelando e fazendo em outro lugar.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","MUITAS PENDENCIAS , SEM RELEVANCIA E DE FAÇO ACERTO SENDO DIRECIONADAS AO ATENDIMENTO DE VARIOS DIAS .....",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Muitos clientes são barrados pela política de crédito. Nossa conta digital demora 3 dias para gerar o número da conta enquanto alguns concorrentes o fazem em 3 minutos.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","No nosso caso em especifico, pela nossa localização não temos nenhum convenio com entidades publicas ou privadas liberados na nossa região como por exemplo prefeitura e governo, ficando limitados apenas a beneficiários do INSS.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","o banco Bmg, poderia disponibilizar caixas eletrônicos para maioria das cidades, principalmente nas cidades do interior do estado.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","os cliente reclamam sobra a taxa de juros do crédito na conta , fazem comparações com a rede pernambucanas , que a taxa e de 15%, poderiam facilitar a parte de igualdade para clientes que não são alfabetizados , também tornar tudo digital .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Os produtos são excelentes ,mais os clientes reclamam de valor de parcelas muito altas do cnc",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Os produtos são excelentes, os clientes querem fazer e contratar, porém a mesa de análise de perfil de cliente não fazem uma avaliação justa, e negam as propostas sem antes uma análise de aceitação",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Produtos","Poder fazer cnc para empresas privadas e prefeitura",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","poderíamos melhor a taxa de juros para empresa privada fazendo uma garantia sobre o FGTS caso o mesmo não venha a pagar as parcela o FGTS fica retido ou faria uma taxa de juros no qual ja saia o debito caso o mesmo venha ah ser demitido para ser retirado da rescisão",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Poderíamos ter taxas mais acessíveis em relação a concorrência a fim de fomentar a carteira.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","porucurar algumas melhorias condiçoes de taxas para cliente em vista de concorrencia",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Precisamos de agilidade no suporte dos produtos quando gera algum problema, por exemplo as vezes estamos com cliente em loja e sistema do Itau não chega a mensagem para a formalização e com isso acaba desgastando o atendimento com o cliente.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","PRECISAMOS DE MAIS SUPORTE PRINCIPALMENTE SOBRE CONSIGNADO ITAU QUE NÃO TEMOS E SOBRE SUPORTE CARTÃO BMG APLICATIVO",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Precisamos ter mais tabelas no consignado, muitos clientes com política de crédito na portabilidade.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Produtos da concorrência tem sido muito mais atrativo e assim estamos perdendo muitos clientes. Agibank não se importa se o cliente tem parcela conosco e porta o benefício do cliente independente de parcela sem contabilizar como débitos concorrentes. Parcelas mais em conta com prazos bem maiores (24x) No SINDNAPI não se tem nenhum atrativo a não ser o desconto em farmácias, que por sua vez, ao simular na farmácia não se tem tanto desconto assim. Na conta BMG, dezenas de problemas que impossibilitam o cliente de acessar. Alem de clientes idosos que possuem dificuldade de entendimento no app. Ainda sobre a conta BMG, está sendo gerada duas conta pro cliente, até entendermos que isso aconteceu e alterar pra outra conta no app o cliente ja se aborreceu e não quer mais receber o benefício pelo nosso bando. Cartão não chega para o cliente, e com as propostas via sms o cliente não tem acesso a conta para movimentação.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","PRODUTOS OFERCIDO POR NÓS É EXELENTE, OS BENEFÍCOS OTIMOS, NÃO TENHO OQUE RECLAMAR. MAS ACHO QUE ANALISE DA MESA DE CREDITO PODIA FACILITAR ,PORQUE É MUITA PROPOSTA NEGADA AS VEZES UM DETALHE FACIL DE RESOLVER E VÃO E CANCELA,PERDEMOS MUITO TEMPO PRA REDIGITAR IR ATRAZ DO CLIENTE .ETC. (NÃO É RECLAMAÇÃO É UMA IDEIA PARA MELHOR NOSSA PRODUÇÃO)",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Produtos","quero falar um pouco sobre os problemas do banco primeira coisa o aplicativo a selfie do rosto do cliente demora a passar demais tem outros aplicativos de banco que a leitura da selfie é mais rapida passamos muito tempo com o cliente na hora de conseguir entrar no aplicativo, segundo o cartao de credito da muita dor de cabeça pra gente porque é descontado da conta do cliente o minimo da futura do cliente e o cliente paga o saldo residual da muito trabalho explicar para o cliente que o banco desconta o minimo da conta corrente e depois explicar que tem que fazer o pagamento da fatura o juros do banco é muito alto em relaçao ao valor liberado muitas das vezes o cliente precisa de um valor maior e quando vamos simular no sistema aparece um valor baixo com uma parcela bem alta isso faz com que a venda em algumas vezes não aconteça temos alguns problemas relacionados a central de atendimento alguns clientes confirmam os dados a maioria sao analfabetos nao sabem confirmar nem o nome completo o banco pergunta muito e os clientes sem estudo nao conseguem confirmar todos os dados o banco bmg tem muito a crescer eu amo trabalhar nesse banco mais tambem tem facilitar um pouco nossa vida o saf demora a responder as perguntas sem falar que se voce nao conseguir resolver voce tem que mandar outra requisicao para resolver o problema deveria ser um atendimento telefonico mais rapido quando a gente liga eles informam que tem que enviar requisiçao dificultanto nosso trabalho o bmg tem tudo para ser o melhor banco mais os problemas de sistemas sao muito maiores.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1814]
["Produtos","REFERENTE A TREINAMENTOS - SUGIRO QUE FAÇA ALEM DOS SLIDES - QUEM FOR DAR O TREINAMENTO FAZER NO SISTEMA AO VIVO, PASSO A PASSO CONOSCO, DESTA FORMA FICA BEM MELHOR TANTO A EXPLICATIVA QUATO EXEMPLO.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1815]
["Produtos","Sao produtos otimos porem alguns com falta de facilicadades para aprovação. Att; Valeria",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Sindinapi é um produto que não vende em cidades pequenas ou que a sede fique a 600 km, que é caso da minha cidade. As cidades pequenas possuem seus próprios sindicatos, rural ou do comercio com valores bem abaixo e de mto mais fácil acesso que o Sindinapi, tbm não tem médicos aqui, nem dentistas, nem farmácia conveniada. Esse produto serve para cidades grandes ou cidades onde tem sede próxima de restante é só dor de cabeça. Consignado somente para pessoas a partir de 45 anos, o numero de pessoas com idade bem abaixo disso que começaram a receber beneficio vem crescendo mto nos últimos anos, deveriam se atualizar. FGTS foi um caos, não tínhamos suporte do SAF, requisições com prazo de 3 dias, o cliente que precisa de dinheiro não vai aguardar 3 dias vai na concorrência e faz. Acho que deveria ter mais tempo de preparação antes de lançar um produto.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Produtos","SINDNAPI PRODUTO COM POUCO SUPORTE E MUITO COBRADO PELO COORDENADOR QUE NEM ELE MESMO SABE RESOLVER OS DESAFIOS DO PRODUTO, PRODUTO TOTALMENTE INUTILIZAVEL EM CIDADES DE INTERIOR COMO A MINHA.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Produtos","Sinto falta de podermos vender o consignado para clientes não alfabetizados.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","Sobre produtos deveria ser mais fácil a adesão, cliente idoso tem muita dificuldade em fazer selfie e mexer no celular de modo geral, a formalização deveria ser mais simples. A conta BMG com o novo formato de selfie ficou muito mais complicado para os idosos, muitas vezes a identificação biométrica não funciona.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1813]
["Produtos","Todos os produtos bons",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1813]
["Produtos","TODOS OS PRODUTOS SÃO ÓTIMOS, PRÁTICO DE CONTRATAR, OS TREINAMENTOS AJUDA MUITO. MAS SEMPRE TEMOS ALGO PARA MELHORAR.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1815]
["Satisfação geral","100% obvio que temos que melhorar em alguns aspectos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A cada dia ta mais difícil receber uma comissão boa por regras gerais do banco que esta nos prejudicando muito .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","a empresa é muito boa, mais sempre precisamos melhorar.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","A empresa é muito boa, os produtos são excelentes e estou muito satisfeita em trabalhar com essa empresa... Nota 10 em tudo...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A Help e BMG são bem conhecidas, porem a divulgação da marca no mercado se faz necessário, quando o cliente vem em loja precisa do dinheiro no imediato, sendo que qua ainda existe uma demora para valores em conta. A maior reclamação dos cliente é da central sendo que existe demora no atendimento, ligações que cai.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A HELP É SUCESSO. CHUVA DE DINHEIRO",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","A Help é uma empresa sólida no mercado e já bastante conhecida e como todo empreendimento, existem pontos a serem melhorados. Visto que toda empresa busca a excelência, acredito que todas a criticas e sugestões devam ser criteriosamente avaliadas para o bem do crescimento da mesma.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A HELP É UMA EXCELENTE EMPRESA PARA SE TRABALHAR",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A Help é uma loja que visa as necessidades do cliente de forma transparente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","a help é uma otima empresa em todos os aspectos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A Help é uma potência e tem grandes chances de desbancar as concorrentes pois temos um atendimento diferenciado com o público e muito investimento no desenvolvimento de consultores, porém o que impacta na oferta de produtos são as condições pré estabelecidas da política de crédito para a aprovação do crédito na conta. O produto Dinheiro Extra tem seus atrativos, entretanto a taxa de juro mais alta do mercado e burocracia de apresentação nas documentações solicitadas interferem na qualidade do produto e impacta diretamente no vinculo com os clientes. Sobre a comunicação de mídia, não há informações sobre o novo produto de antecipação do Saque Aniversário FGTS e nem do Sindnapi. Melhorando ao menos as opções de prazo do crédito na conta, acredito que já seria meio caminho andado.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A Help em si é uma empresa maravilhosa mas o franqueado deixa a desejar a respeito da empresa muita desconsideração e falta de empatia aos funcionários da parte de alguns gestores.Deveria olhar um pouco para o consultor e ver como se sente diante de seu cargo acima dele",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","a Help esta sendo uma experiência incrível tenho aprendido muito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A help tem produto que atende o cliente e temos uma equipe que da muito suporte para que os colaboradores traga resultado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A help vem se destacando no mercado e tendo uma grande aceitação do publico, crescendo tbm em seu mix de produtos, podendo ter ofertas pra um numero maior de pessoas, assim ganhando seu espaço e se destacando entre os melhores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","a help! é uma empresa motivadora, aonde preocupa com os resultados do seus colaboradores, buscando o desenvolver as habilidades do colaborador e bem estar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","A loja se encontra em um ambiente horrível. Banheiro ridículo, teto caindo, loja suja e cheio de bichos. No geral do ambiente é tudo péssimo. Equipamentos para trabalhos são ótimos, o sistema não deixa a desejar. O que mais incomoda, é o ambiente mesmo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A única melhoria deve ser nos leads",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Satisfação geral","A única observação é em relação a taxa de juros em relação a concorrência. No entanto é uma empresa honesta, e que nos incentiva e que valoriza seus colaboradores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A única ressalva é em consideração a punição ao consultor , caso o cliente liquide o contrato. acho injusto!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Acho a help uma empresa muito boa , com clareza para seus clientes é funcionario com bons padrão a não em relação as cadeira, sei que tudo e padrão mas levando ao bom senso, e desumano o padrão de caideras das lojas pois os consutor passar boa parte da vida nelas, e elas são super desconfortável.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","acho que deveria melhorar as comissoes das caçadores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","ACHO QUE DEVERIAM MELHOR O COMISSIONAMENTO DOS CONSULTORES , POR QUE ALEM DE SEREM AMARRADAS A PRODUÇÃO, COM O SEGURO .A COMISSAO É BAIXA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Satisfação geral","Acredito que a HELP é uma franquia muito boa, porém, tem a melhorar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","acredito que a helpe seja de fato uma empresa muito boa, com possibilidades de crescimento e sem contar na que a empresa em si valoriza muito os seus consultores. sendo que a help M. comercio deixa muito a desejar em ambos os aspectos essa é uma visão minha. pelo tempo que estou aqui, entresi com a mente e coração aberto disposta a aprender a somar e de fato vestir a camisa da empresa. sendo que help M. ceio comercio deixa muito a desejar. falo em relação a gestão. acho muito ruim.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","ACREDITO QUE COMPARADO A COONCORRENCIA EM QUESTAO DE BENEFICIOS TEMOS MELHORIAS A SEREM FEITAS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Acredito que precisa ser revisado a questão do pagamento da caçadores de recompensa. Esta acontecendo sempre um atraso , mesmo que seja de 1 dia, é atraso. O combinado é ATÉ O 8º dia útil. Ja foi mudado a data e ainda continua os atrasos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Adoro trabalhar nessa grande empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Adoro trabalhar numa empresa tão conceituada, em crescimento constate no mercado, que além de ajudar as pessoas nos proporciona segurança, confiança e credibilidade.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Amei o treinamento.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Satisfação geral","Amo a trabalhar na help e com o Banco Bmg.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Amo fazer parte desse timaço !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","amo meu servico meu coordenador e meu chefe",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Amo trabalhar aqui, a help estar de Parabéns, para mim a melhor empresa que já trabalhei e espero em breve ser mais que apenas uma consultora vou estudar para isso.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Amo trabalhar Na Help!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Ano trabalhar na help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","antes de entrar na help! trabalhava com consignado, hj me sinto muito mais satisfeita e realizada e valorizada , amo trabalhar com isso e dou o meu melhor para que eu possa ter oportunidade de crescimento. meu franqueado sempre prestando apoio com nossa loja. sem mais, rubiana",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","atende as expectaivas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Falta plano de carreira para seus funcionários, passamos anos no mesmo cargo onde buscamos sempre mudar de cargos , deveria pensar nisso para os funcionários .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","ACHO QUE O BANCO BMG JUNTAMENTE COM A HELP DEVERIA COLOCAR UM PADRÃO EM QUESTÃO DOS BENEFÍCIOS PARA AS LOJA FRANQUEADAS, POIS EM MUITAS FRANQUIAS TEM UM VALE DE ALIMENTAÇÃO OUTRAS NÃO , VISTO QUE É UM BENEFICIO PRIMORDIAL PARA O BEM ESTAR DO FUNCIONÁRIO UMA VEZ QUE SE PADRONIZAR PARA UM POUCO OS RODIZIO DE FUNCIONÁRIOS NA FRANQUIA .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Boa tarde. Em relação a empresa vejo ela com muita transparência e eficácia, todos nós sempre temos que buscar melhorar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","! em um modo geral estou satisfeito com a empresa, e nos produtos oferecidos para nosso clientes, com uma observação ao produto SINDINAP alem de ter uma formalização um pouco conturbada pra que os clientes formalizem de casa por conta do audio,o produto em si nao tem um bom retorno dos clientes quando os mesmos vão utilizar seus beneficios.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","busco crescimento na empresa acredito que sempre podemos melhorar e que sempre temos que evoluir devemos fazer oque nossos concorrentes nao faz acredito na help no bmg Se ficar o bicho come. Se correr o bicho pega. Mas, se juntar, o bicho foge juntos podemos mais.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","cada dia aprendendo mais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","cada matinal um aprendizadooooo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","clareza, transparência e satisfaçao",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Com a Help! de modo geral é uma boa empresa, levando em consideração que tenho muito pouco tempo de experiência na empresa. Mas já há 11 anos no mercado financeiro, e com gestão de pessoas. De modo geral precisamos melhorar a gestão dos nossos processos diariamente, com cada pessoa no individual que forma a equipe. Todos os papéis são de extrema importância na garantia de um resultado e objetivo comum, a entrega de resultados com consistência e qualidade. Vamos, rumo ao topo!!!!! Aqui é Help!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","COM CERTEZA 10",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","COMO CONSULTOR SEI QUE TEMOS COBRANÇAS E SOU PAGO PARA ISSO, POREM MERECEMOS RESPEITO E SALARIO JUSTO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","da help e muito boa, mais do Franquiado a toda e muito baixa, zero",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","De uma forma geral entendo que temos muitas oportunidades de melhorias. entendo que o banco precisa equacionar melhor a expectativa em relação a este canal \"help\" quando comparado com o corban... querer o melhor dos dois mundo, disciplina do franqueado/investidor \"jeito help\" e o volume sustentado a qq custo pelo corban..... É sabido que muitas lojas help, nada mais são do que corban caracterizado de franquia... Campanhas / remuneração / produtos / metas/ headcount orçado/ atendimento/ cobrança tb deveriam levar estes pontos em consideração. enquanto help tb questiono nível de remuneração \"comissão\" dos produtos vs rentabilidade das lojas, regras de incentivo para aquisição expansão. etc... Mas friso meu compromisso / parceria com o projeto.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","deveria ser claro na contratação e falar que somos operadores de telemarketing ativo de vendas. isso não fica claro na contratação, salario não compete com todas as funções exercidas. empresa muito boa mais salario desmotiva.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","deveriam escutar mais quem esta na linha de frente em atendimento referente ao problemas com o 0800 e aplicativos do BMG",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Devido a pandemia , a help tem dificultado muito para os produtos . Muitas regras , muitas mudanças",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","é uma empresa de destaque no ramo de empréstimo que vem ganhando crescimento. E inovadora e tecnológica.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","é uma empresa excelente, temos todo o suporte possível e mesmo que ainda assim algumas coisas poça ter falhas vejo que buscam sempre a melhorar para todos nó colaboradores e consumidores.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","É UMA EMPRESA INOVADORA, RESPEITA COLABORADORES E CLIENTES, SOU MUITO SATISFEITA EM FAZER PARTE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","EM RELAÇÃO AOS PRODUTOS , AS LOJAS HELPS DEVERIAM TER PRIORIDADES NA ALÇADA DE LIBERAÇÕES DE MAIS COISAS EM LOJA , COMO POR EXEMPLO SEM TER QUE FAZER PELO APLICATIVO , DESBLOQUERAR CARTÕES , ABRIR CONTAS . ALTERAÇÃO DE CADASTRO DO CLIENTE EM SITEMAS ETC..",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","EM TERMOS DE SATISFAÇÃO NÃO Á OQUE FALAR, A HELP É MARAVILHOSA COM SEUS CLIENTES E FUNCIIONÁRIOS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","Em total crescimento",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","EM VISÃO AMPLA É COM GRANDE SATISFAÇÃO QUE TRABALHO NESSA EMPRESA. QUERO ME CAPACITAR E APRENDER CADA VEZ MAIS. NADA É TÃO BOM QUE NÃO POSSA SER MELHORADO. QUERO CRESCER JUNTAMENTE COM ESSE GRUPO E AGREGAR COM MEU TRABALHO E DESEMPENHO. JUNTOS, TODOS EVOLUIMOS EM BUSCA DO MESMO OBJETIVO, SATISFAÇÃO E FIDELIZAÇÃO DO NOSSO CLIENTE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Empresa boa para os seus colaboradores e clientes. Sou nova na empresa e já estou muito grata e feliz com a equipe e meus coordenadores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Empresa consolidada no Mercado, transmite segurança aos colaboradores para um trabalho digno e honesto. Peca em alguns quesitos ( Midia popular, marketing digital ) Leads escassos e incompletos que dificultam o CPC e um trabalho mais assertativo. No aspecto geral um ótimo local de trabalho e ótimas expectativas!!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Satisfação geral","Empresa fantástica",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","empresa incrível",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Empresa me fornece totais condições de trabalho para que eu exerça minhas funções, estou muito satisfeito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","EMPRESA MUITO BOA DE TRABALHAR PODERIA DAR UM CARTAO REFEICAO PARA OS FUNCIONARIOS .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","EMPRESA MUITOOO BOA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Empresa onde a gente se sente acolhido e muito bom trabalhar na Help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","EMPRESA QUE DEIXA MUITO A DESEJAR EM RELAÇÃO AOS SEUS CONCORRENTES E MERCADO MIX DE PRODUTOS FRACO BOAS PRATICAS; LIBERAR CARTÃO DE CRÉDITO PARA AUTÔNOMOS, MESMO SENDO INADIMPLENTE; VALOR INICIAL DE 250 A 300 REAIS UMA FORMA DE FIDELIZAR O CLIENTE LIBERAR EMPRÉSTIMOS ATRAVÉS DE CARTÃO DE CRÉDITO COMO O PIC PAY FAZ",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Empresa que tem um nome consolidado e que está sempre buscando está oferecendo as melhores propostas para seus clientes. Dispõe para seus consultores e demais funcionários um ótimo suporte e direcionamento!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","EMPRESA SÉRIA, DE BOM TRATO COM CLIENTES E FUNCIONÁRIOS COMO JÁ PONTUEI NOS OUTROS COMENTÁRIOS FALTA MAIS PARCERIA NA MINHA CIDADE PREFEITURA, FUNCIONARIO PÚBLICO E EXERCÍTO DE MAIS ESTOU MUITO SATISFEITA.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Entre pontos positivos e pontos a serem trabalhados, a empresa em si é um bom lugar para se trabalhar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","esta ok. só a taxa de juros pra baixa e a comissao melhorar em relacao a concerrencia como crefisa e agibanck",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","esta sem pre buscando melhorias",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","ESTIU ADORANDO SER UMA CONSULTORA, APRENDENDO MUITO SÓ QUERO EVOLUIR E CRESCER MAIS COM A EMPRESA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estou a menos de um ano na empresa e estou bastante satisfeita e grata por fazer parte deste time. Uma empresa excelente!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","estou amando trabalhar com a help bem satisfatório...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estou em um ambiente de trabalho que supre todas as minhas necessidades de uma forma geral.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Estou feliz em fazer parte da empresa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Estou muito feliz e quero continuar na empresa por muitos anos....",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estou muito feliz por fazer parte dessa empresa! E com a equipe e gerente maravilhosa que tenho.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estou muito satisfeita com a empresa, alguns requisitos de sistema que andam bem instáveis e sem soluções.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","estou muito satisfeita em está fazendo parte dessa equipe maravilhosa!",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","Estou muito satisfeito e orgulhoso em fazer parte dessa grande empresa que é HELP",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Estou satisfeita com a help em todos os termos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estou satisfeita e desejo acrescentar muito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","estou satisfeita em fazer parte da empresa help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","estou satisfeita, no momento nada a argumentar",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Estou satisfeito com a empresa mesmo sendo novo e tenho boa visão do futuro e espero melhorar a cada dia e buascar meus objetivos pesoais e profissionais aqui.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","estou satisfeito e feliz em trabalhar na help, só é triste as vezes os juros cobrados assim como seguros como o sindinapi que não concordo, mas preciso vender pra bater a meta",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Estou satisfeito em fazer parte da equipe help / intercredito.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Eu adoro trabalhar na empresa, pois tenho treinamentos constante e o banco busca nos atualizar constantemente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Satisfação geral","eu amo esse grupo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","EU FALO E REPITO, A MELHOR EMPRESA NA QUAL EU TENHO ORGULHO DE VESTIR A CAMISA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","EXCELÊNCIA",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","excelência, ótima, recomendo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Excelente empresa, muito bom.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Excelente empresa. Tenho muito orgulho e gratidão por essa oportunidade ❤️",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","feliz com a empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","GOSTARIA QUE A PREMIAÇAO CAÇADORES PAGASSE NO 5 DIA ULTIL",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","gostaria que os pontos fossem liberados diretamente para os consultores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Gosto muito da empres, sempre tratando bem seus funcionários, sempre tendo empatia com seu publico e seus colaboradores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","gosto muito de trabalhar na help",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Gosto muito de trabalhar na Help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Gosto muito de trabalhar na Help, me sinto valorizada e gosto muito de ter contato com pessoas. Também sou muito grata pela chance que ganhei em ingressar em nnuma nova carreira sem ter experiencias anteriores nesse ramo, sinto que cresci muito profissionalmente e tbm como ser humano.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","gosto muito de trabalhar para help! porém o apoio comercial impacta muito sobre a insatisfação pois quer agir como se fosse a propria diretora da franquia.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","grande satisfação em fazer pare dessa empresa , todo suporte e beneficio me faz ter orgulho de fazer parte da empresa",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Gratificante participar da Familia Help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Help é uma excelente empresa e principalmente em valorizar o funcionário. não tenho nada que reclamar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Help maravilhosa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Help sempre estamos juntos dando aquele socorro",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Help uma empresa que reconhece cada esforço de seus colaboradores , empresa que dá vontade de crescer de fazer nosso melhor todos os dias , para crescer junto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Help, contém um excelente sistema e satisfatório",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Hoje só tenho , SATISFACAO GRATIDAO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Insatisfeito com algumas regras. Principalmente em questão de liquidação antecipada e quitação de contrato. O qual o consultor é obrigado a carregar nas costas uma consequência da qual não é o culpado. Totalmente errado. A partir do momento que o cliente faz a contratação da linha de empréstimo. Os vendedores não deveriam ser penalizados por algo que é de direito ao cliente. Acredito que essa questão pode ser reavaliada, e apenas ter penalização para aqueles que trabalham de forma errada. Não todos responder ou ser penalizados por erro de apenas uma pessoa, ou consultores antigos. Temos todas as ferramentas para trabalhar e fazer acontecer. Sou apenas consultora de vendas. Quem teria que fazer uma análise completa se o cliente é ou não pagável, seria de responsabilidade do analista de crédito.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","já trabalhei antes e agora novamente, e em relação a esse franqueado estou satisfeita",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Logo quando eu entrei em 2018 tinha plena confiança em contar com os caçadores de recompensa no quinto dia ultil como era antes de mudar pra o oitavo, porém logo um pouco antes de mudar, vcs (HELP) já estavam atrasando a data de disponibilização dos pontos dos caçadores de recompensa, sendo q se não conseguirmos pagar e concluir uma proposta no ultimo dia do mês, não eh considerado para o mes, e sim para o proximo... Queria q vcs tivessem essa consideração tbm nessa questão ja q nem sempre honram a data de pagamento dos caçadores. E com relação ao franqueado, obrigar e penalizar o consultar a honrar as parcelas do empréstimo q o cliente pega, acho um pouco de mais, pois infelizmente não temos um controle da maldade e da mente de cada cliente. Vcs empresarios, franqueados e o banco deveriam vê alguma outra forma de prender o cliente no banco junto com o orgão inss para não ter q penalizar quem ta na ponta q muitas vezes não tem nada haver.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Maravilhosaaaaa",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","mas com um pouco de ajuste para facilitar sistema, facilidade de links e melhorar a eficacia do uso dos produtos tudo fica muito bom. amo meu trabalho e amo o que faço porém é dificil e cansativo nao conseguir solucionar alguns casos e dar solucoes para nossos clientes aqui na linha de frente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Me sinto bem trabalhando com a help",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Me sinto muito satisfeita e agradecida onde trabalho.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Me sinto realizada em fazer parte da equipe, empresa que valoriza seu colaborador...Super indico",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Melhor empresa que eu ja trabalhei",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","minha satisfação com a help é o melhor tenho orgulho de fazer parte dessa empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Minha satisfação não é com o emprego e sim com os empecilhos que temos no dia a dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Minha única questão é o salário, queria um salário base maior.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito boa!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito bom, excelente empresa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","muito feliz em fazer parte dessa empresa que cresce cada vez mas no brasil.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito satisfeita com empresa, não samos perfeito,mas gaoto da Help da Help que sempre está inovando",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Muito satisfeita e agradecida....empresa onde vou poder realizar meus sonhos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","muito satisfeita em fazer parte dessa empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","muito satisfeita uma excelente empresa",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Satisfação geral","Muito satisfeito em poder fazer parte da equipe Help! a qual pude evoluir como consultor de vendas e agregar no meu currículo profissional.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","MUITOS PONTOS A MELHORAR , LOGICO , NADA É PERFEITO . ALGUNS PNTOS COMO : EMPRESA PRIVADA DEMORA MUITO NA LIBERAÇÃO DO VALOR , MUITO BUROCRATICO ,TER QUE ALTERAR DADOS BANCARIOS E AINDA POR CIMA .NAO DA OPÇAO DE O TRABALHADOR FICAR RECEBENDO EM SUA PROPRIA CONTA , ENTAO MENSALMENTE TEM QUE TA FAZENDO A TRANSFERENCIA , O TRABALHADOR DE EMPREVA PRIVADA TEM SEU TEMPO LIMITADO !",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","NÃO TENHO O QUE RCLAMAR DA EMPRESA, ÓTIMO RELACIONAMENTO COM SEUS FUNCIONARIOS, CUMPRINDO TODOAS AS OBRIGAÇÕES EM DIA,",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","NÓS CONSULTORES NÃO PARAMOS DURANTE O APICE DA PANDEMIA, DEVIDO ISSO, ACREDITO QUE DEVERIAMOS TER UM PLANO DE SAÚDE, POIS NÃO FORAM DISPONIBILIZADOS NEM BARREIRAS DE ACRILICO EM NOSSAS BAIAS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Otima empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Otima empresa e uma Òtima Franquia, aqui consigo realizar meus sonhos financeiros e pessoais e além de tudo posso me comunicar com os meus clientes e ajuda-los nas suas necessidades.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","ótimo correspondente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Parabéns...Orgulho em fazer parte dessa familia",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","pios ainda tenho muitas duvidas....",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Plano de saúde para os funcionários",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","PODERIA PAGAR MELHOR NA CARTEIRA AOS ANALISTA , E DISPONIBILIZAR OS BENEFICIOS DE VR. VA, E VALE TRASNPORTE COM O VALOR JUSTO... E TAMBÉM DISPONIBILIZAR ESSES BENEFICIOS NO ÚLTIMO DIA DO MÊS, PARA TODOS INICIAR O MÊS COM OS CARTÕES CHEIOS, E NÃO TER QUE AGARDAR ATÉ O QUINTO DIA ÚTIL QUE É INJUSTO, A CONCORRÊNCIA PAGA AOS SEUS FUNCIÓNARIOS NO FIM DO MÊS!!!! ATT. JOSEILMA SANTOS",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","poderia ser analisadas algumas vantagens e beneficios para clientes que já vem pagando em dia para estimular que continue fazendo assim, pois ganhará mais vantagem competitiva diante as demais concorrentes. Referente aos funcionários, acredito que todos gostem da franquia, é excelente, mas poderia melhorar referente ao comissionamento e também diminuir o sindnapi para não nos prejudicarmos, porque muitas vezes enviamos um produto por exemplo um CNC e o cliente é analfabeto, e por sinal não possui rogo de 1° grau, e isso impede do cliente obter o sindnapi, reduzindo em nossas porcentagens e nos prejudicando. Outro ponto que seria interessante, é a adesão de formalização digital para analfabetos, uma vez que as concorrentes já utilizam dessa vantagem, e que consequentemente, estão mais avançados nessa questão.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1831]
["Satisfação geral","Pontos positivos posso citar varios, porém nos deparamos com os negativos sim, como salário defasado para a função que desempenhamos e outro ponto que nos atrapalha muito é em relação ao plano de saude que não temos, e quando precisamos de consulta temos que marcar pelo sus e em horário comercial que é o horário em que estamos trabalhando, então é um detalhe que nos prejudica muito, poderia ser revisto, tanto pela HELP! quanto pelo franqueado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Por sermos consultores completos, onde trabalhamos com diversos produtos na carteira e metas constante em relação a cada produto. Ponto há se melhorar seria a parte de remuneração salarial.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","POR VARIAS VEZES FICAMOS O DIA TODO FAZENDO LIGAÇÃO E LIGAÇÃO PARA PROPECTAR CLIENTES PARA LOJA. USAMOS O LEAD POREM MUITAS VEZES O MESMO NOS TRÁS O MESMO NUMERO UMAS 3VEZES NO DIA. E ENTAO USAMOS OUTRA FORMA. REDES SOCIAIS E CONTATOS VIA WATHSSAP POREM O MESMO FOI PROIBIDO. ENTÃO ACREDITO QUE USAR O TELEFONE PARA BUSCAR CLIENTES PARA LOJA, NAO IMPLICA EM NADA NO DESENVOLVIMENTO DO TRABALHO. ATÉ MESMO PQ FAZEMOS MAIS DE 100 LIGAÇÕES POR DIA NA QUAL MUITAS DAS VEZES NAO SE TEM UM AGENDAMENTO QUE SEJA ESPERADO POR NÓS E NEM PELA EMPRESA. NAO ESTOU CRITICANDO. APENAS ESTOU PASSANDO MINHA VISÃO COMO CONSULTOR.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Pra mim, é uma honra trabalhar com help! vender os produtos, bater as metas são as conquistas que sempre tento buscar, além disso estou na empresa para somar. Gratidão fazer parte da família help! e Bmg. :)",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Satisfação geral","precisa melhorar a taxa de juros",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Precisa melhorar nas comissões e premiações para deixar os colaboradores mais motivados!! Mexeu no bolso gera motivação.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","precisaria ter melhoria nas bases de acionamentos, e desestimulante, fazer 150,170,200 acionamento diários e não conseguir contatar, ou por vezes se consegue falar com um ou dois clientes, mais desestimulante ainda e ser cobrada pelos acionamento feitos e porque não teve nenhum contato? cogitam ate que estamos fazendo queimada de chamadas, quem esta desesperado pra vender e bater a meta cada alo do outro lado da linha acende a esperança de um contrato fechado, se o acionamento e a nossa ferramenta principal no trabalho deveriam investir e fazer uma analise das bases mensalmente ou trimestral.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","Queremos um fixo maior, mais promoções.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Salário fixo baixo Metas Altas Comissionamento baixo Quem fica feliz é quem lucra nas costas de quem esta na linha de frente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Satisfação geral","Salario muito abaixo em comparação as concorrentes, que está aproximado em 2200,00 consultor e coordenador 2900,00 e vale refeição + alimentação na somatoria de 1200,00 muito abaixo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Satisfação com a loja está boa, mas acho que melhorias em relação a parte de formalizações como falei anteriormente, precisa ser melhorado, tanto para os clientes ficarem satisfeitos com suas propostas sendo formalizadas de maneira mais rápida e sem tantos erros.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","satisfação em ser uma colaboradora da help.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","satisfação total com a HELP, atende todo o público hoje o que facilita para todos nós consultores",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","satisfeita .. mais poderia melhora o salario e as comissões",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","satisfeita em fazer parte uma otima empresa",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Satisfeita em todos aspectos relatados na pesquisa.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Satisfeito com a empresa , empresa que tem tudo para crescer ainda mais no mercado pois tem potencial para isso , esta indo no caminho certo rumo ao progresso .MIx de produtos favoravel a atender diverssas gamas de publico tendo ainda mais camadas de cliente a serem conquistadas .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Satisfeito pelos serviços prestados",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","sempre fui muito satisfeito em trabalhar na help. e a cada ano está se superando pra deixar nos colaboradores mais satisfeitos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sistema DNA ( campanha de incentivo ) precisa de melhorias urgente precisa ser atualizada frequentemente, pois trabalhamos com números, sistema precisa está atualizado para que possamos \" correr \" atrás do objetivo, leads precisam de muitas melhorias, PAGAMENTO DO CAÇADOR precisa ser pago no prazo determinado pelo banco, dificilmente o mesmo pagar na data correta, não adianta fazer o pagamento no dia 8º útil faltando 3 minutos para acabar o expediente, sem contar que, esse valor demora dias para entrar na conta, uma vez que preciso transferir para o zencard e fazer \"pagamento\" para o valor entrar na conta. Transferência do caçador para conta BMG deveria ser isento de tarifas. Central de atendimento ( 0800) precisa ser alinhado, as informações passadas por eles sempre são diferentes ... ... ... ...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Satisfação geral","Só deveria ter mais campanhas de incentivo, pois são muitos produtos para focar. credito na conta, sidnap, bmg card é consignado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Só precisam almentar o valor de nível das faixas ao consultor.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Só tenho a agradecer, tenho sido muito recebido e aprendendo muito a cada dia!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","SOMENTE AGRADECER POR FAER PARTE DESTA FAMÍLIA! Att, Isabel Frai",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","sou extremamente grata a oportunidade que a empresa oferece",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","SOU GRATA E MUITO FELIZ CONTRIBUINDO COM OS MEUS CONHECIMENTOS A ESSA EMPRESA.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sou muito satisfeita com o meu emprego, só acredito que o suporte em relação ao que estão na linha frente com o cliente poderia ser melhor e mais eficaz. Quando estamos com cliente em loja e ligamos para o 0800 do banco, por diversas vezes temos que ligar 4, 5 vezes para então conseguirmos falar com um atendente solícito e que consegue efetivamente resolver algum problema. Porém, fazendo um balanço geral, gosto demais do que faço e quero permanecer na empresa por muito mais anos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Sou muito satisfeita de fazer parte desse equipe.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","sou muito satisfeita em fazer parte desse grupo. é bastante gratificante fazer parte dessa familia.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","sou muito satisfeito e feliz por participar desse grupo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sou satisfeita em trabalhar na help me orgulho em fazer parte do grupo e estou sempre em constante aprimoramento para melhor atender o cliente e juntos crescermos cada vez mas",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","sou satisfeita em trabalhar nessa empresa, tentando a cada dia superar os desafios e bater metas! gratidão e respeito aos meus superiores! vender é uma arte !",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Satisfação geral","SUPER SATISFEITA COM EMPRESA EM GERAL.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Tenho muito orgulho em fazer parte deste time!!!!!!!!!!!!!!!!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","to adorando trabalhar na help!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","to muito satisfeita em trabalhar na loja help",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Satisfação geral","Tô satisfeita. Gosto muito de trabalhar aqui.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","TODO FUNCIONARIO QUE TEM RECONHECIMENTO DO SEU ESFORÇO APRESNETA MELHORES RESULTADOS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","todos os pontos e serviços mantidos pela empresa me deixa bem satisfeita .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","top! empresa de marca otima, super conhecida e todos os materias de trabalho sao otimos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Totalmente insatisfeita com todos os aspectos da help principalmente em relação ao Gerente Comercial Pleno que não sabe dos produtos, não sabe como solucionar os problemas das lojas, nunca visita o franqueado pequeno. Trata os consultores e franqueados como se ele pagasse o salário de todo mundo e a loja não batesse meta porque não quer, age com tom de ordem (mandando fazer algo) e quando é informado de que o que ele fala não funciona informa que a loja que não esta fazendo direito e que somos incompetentes e burro.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Tudo muito bom",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma boa empresa,poucos pontos a serem melhorados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma empresa incrível, sempre pensando nos clientes e colaboradores, cada treinamento fornecido para aprimorar nossos conhecimentos é incrível, o cuidado que a empresa tem com seus colaboradores, assim conseguimos retribuir com meta e receitas entregues.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Satisfação geral","uma empresa muito boa onde esta crescendo muito .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma ótima empresa para se trabalha, pois busca sempre o bem estar do funcionário, mais claro com algumas coisas a melhora pois nenhuma empresa e perfeita.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma ótima empresa para trabalhar , feliz por fazer parte do time",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma ótima empresa.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Umaa ótima empresa para ser colaborador",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A help! e o bmg precisam avaliar se realmente querem franqueados e parceiros ao seu lado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A preciso avaliar bem, pois nem todo projeto apresentado pela equipe de expansão vira negócio, é preciso muito bem do seguimento, perfil dos cientes, comportamento dos habitantes da região.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","baixa rentabilidade, mercado muito saturado e de grande concorrência com corbans e demais produtos no canal de distribuição bancário. o publico alvo são clientes com cultura de tomador, alta inadimplência hora pelo perfil do próprio cliente, hora pela ineficiência do fluxo de cobrança pois o cliente possui formas de portar seu beneficio, assim como, tb temos problemas de ordem operacional onde tb temos inadimplência por falha na cobrança do próprio banco. Se faz necessário o aperfeiçoamento do produto buscando medidas legais para retenção do benéfico no banco definido para ser cobrado, assim como, termos a exclusividade da primeira cobrança na rotina de debito na conta do cliente. outro ponto é o fato do banco não remunerar os casos pagos por escritórios de cobrança, parcelas pagas em atraso ou antecipação com algum deságio.... aumentar o mix de produtos a ser ofertado pelas lojas ajudaria a potencializar o negocios revisão do comissionamento se faz necessario",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Satisfação geral","É uma franquia boa, temos alguns defeitos, mas temos muitas virtudes tambem. Resumindo, estou satisfeito.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estratégia: O que é a Help precisa fazer é oferecer oportunidades para que o franqueado rentabilize a sua loja. Muitos de nossos concorrentes estão atuando fortemente no empréstimo consignado privado. A Help deveria dedicar bem mais atenção ao funcionário do setor privado oferecendo taxas um pouco mais baixas e competitivas em relação à concorrência. A Creditas já está atuando forte nesse segmento, por exemplo, e muitas plataformas digitais também fazem o mesmo, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Expansão: A expansão na Help é muito burocrática. No último ranking do Programa de Excelência, nós ficamos entre os dez melhores e recebemos uma premiação em dinheiro, como também isenção da taxa de franquia durante seis meses, que nós queríamos utilizar em uma nova loja. Entretanto, ao entrarmos em contato, veio informação de que, para abrir outra loja, nós tínhamos de ter batido todas as metas dos seis meses anteriores, o que não aconteceu em loja. Essa situação demonstra a dificuldade de se investir em uma nova loja da Help e deixou algumas incertezas sobre a nossa possibilidade real de crescimento dentro da rede.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Expansão; O momento é muito difícil no Brasil. A ideia é abrir uma segunda loja, mas com a crise econômica que já se estende há mais de um ano, nós decidimos recuar e rever as nossas expectativas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Expectativa: Nós estamos aguardando novos produtos que tragam boa rentabilidade e atraiam clientes para as nossas lojas. A nossa sugestão é que a Help também trabalhe com financiamentos de imóveis e carros, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Indicação: Nós abriríamos outra loja Help porque somos correspondentes bancários há muito tempo e conhecemos muito esse segmento, mas para um investidor que não domina os aspectos do nosso negócio, nós acreditamos que é bem melhor não indicar a Franquia Help.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Indicação: Se o investidor não tiver conhecimento e experiência em correspondência bancária, nós não indicamos a franquia Help. Sugestão: A Help tem melhorado bastante nos treinamentos voltados para vendas dos colaboradores, mas ainda falta um sistema de disseminação de melhores práticas focando o dia a dia administrativo das lojas Help e também mais treinamentos de relatórios, a calcular o retorno do investimento, como fazer estratégias de marketing em sua região para o franqueado",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Satisfação geral","Investimento: Há muitas lojas na Grande São Paulo, o que exige uma análise muito mais rigorosa de nossa parte. O nosso investimento dependerá da região onde a loja está situada, se a loja é nova, se é um repasse do Banco BMG ou uma loja de outro franqueado que está repassando a unidade, pois são vários aspectos como esses que nós levamos em conta na hora de fazer a expansão, por exemplo. Recomendação: A nossa recomendação ou não sobre a Franquia Help vai depender do perfil do investidor e em qual região ele vai querer abrir sua nova loja, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Investimento: Nós temos quatro lojas Help e estamos pensando em adquirir mais uma, mas o atendimento preferencial dado pela Equipe Comercial aos grandes grupos econômicos tem nos estipulado a investir em outro negocio que nós temos fora da franquia. Além disso, nós temos uma grande dificuldade na contratação de pessoas. O nosso turn over está muito alto. O número de visitas da Equipe Comercial diminuiu muito, tanto que uma loja nossa que tem um ano de atuação recebeu apenas uma visita da Help. Levando em conta todos os fatores citados, nós não temos absoluta certeza de que investir em outra loja Help é a melhor opção no momento.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Já fizemos muitas indicações e não tivemos nenhum beneficio, ou melhor, só tivemos prejuízos e problemas.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Mais uma vez reforço: O banco só olha para os grandes franqueados, Os pequenos como eu ficam esquecidos,",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Não tive boas experiências com minha franquia e atualmente tenho desejo de me desfazer dela",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","No geral estou satisfeito com o investimento, é claro que devemos diversificar cada vez mais para não perdermos espaço. Obrigado.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Satisfação geral","Objetivos: Os números passados no Business Plan antes de nos venderem a loja foram inalcançáveis nos primeiros meses de atuação. Nós não tivemos um treinamento e suporte efetivos para trabalhar com o produto Empréstimo Consignado Itaú em nossa loja. Expansão: No momento, nós não temos ideia de abrir outra loja Help, pois a nossa intenção atual e fazer a nossa primeira loja rentabilizar ao máximo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Satisfação geral","Problemas restritos a localização e pessoal.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Recomendação: A nossa recomendação ou não da Franquia Help vai depender muito do perfil do investidor e se ele tem experiência como correspondente bancário ou não, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Recomendação: Nossa recomendação sobre a Franquia Help vai depender se o investidor amigo for alguém que já está no mercado, OK. Se não for conhecedor do mercado de correspondência bancária, nós não faríamos a recomendação porque a chance de ele não conseguir administrar o dia a dia de uma loja é muito grande.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Satisfação: A franquia Help nos atende a contento e nós estamos muito satisfeitos. Obviamente, não existe nada que está bom atualmente e que não possa ser melhorado ainda mais. Nossas ressalvas são referentes à necessidade de campanhas de marketing para o cliente mais regionalizadas, elaboração de relatórios no Programa de Excelência informando sobre quais ações são necessárias para nós melhorarmos a gestão de nossas lojas e também um relatório mais claro e detalhado sobre os débitos e lançamentos nas contas garantidas, por exemplo. Expansão: Nós já estamos abrindo novas lojas Help.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sugestão: A Help tem que dar resultado independente do Banco BMG. Nossa sugestão é separar a gestão da Franquia Help do Banco BMG. Atualmente, quem atende a loja Help são pessoas do Banco BMG e o ideal é que a pessoa que nos atenda esteja focada em debater nossa produção, os nossos resultados e as melhores estratégias de marketing exclusivamente para a Rede Help. Sugestão: Muitos estados brasileiros estão proibindo os nossos contatos e isso tira a nossa chance de fazer prospecção de clientes. A solução é uma campanha de marketing focada, maciça e agressiva para divulgar a marca e as lojas Help em mídias tradicionais e também nas mídias digitais. Expansão: Nós já temos uma quantidade de lojas suficiente. Além disso, nos preocupam os próximos anos, pois nós gostaríamos que nos apresentassem uma projeção dos próximos cinco anos para mostrar aonde a Help quer chegar, como ela quer ser e como nós, franqueados, estamos inseridos nesse futuro. Recomendação: Estruturalmente falando, Nós não vemos a Help pronta para que uma loja da franquia possa ser administrada por uma pessoa que não seja do ramo de correspondente bancário. A possibilidade de sucesso é baixíssima para o investidor que não tem experiência em nosso segmento de atuação.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Treinamento é dado baseado em operações, consultor não aprende a vender ( simulação de venda ), metas das lojas não condizem com a realidade da praça, preço dos sistemas não é compatível com a qualidade",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Satisfação geral","Visão: As pessoas que administram a Help são muito capacitadas, sérias, honestas, com muita vontade de evoluir e isso nos trás a vontade de continuar atuando em conjunto comercialmente para contribuir com o crescimento da Rede de Franquias Help. Expansão: Se as pessoas responsáveis pela Rede Help tiverem a concentração e o foco visando ocasionar mudanças positivas nos produtos e na comunicação da marca, tornando os ainda mais competitivos frente à concorrência, nós certamente iremos investir em mais lojas Help. Caso contrário, nós manteremos a mesma quantidade de unidades Help que temos atualmente. Recomendação: Nós só indicamos uma loja Help a um investidor amigo se nós também fossemos abrir outra loja Help, o que não é o caso neste exato momento, mas tudo pode mudar e abrir outra loja vire uma boa opção de negócio.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Visão: Nós estamos bastante satisfeitos. Pelo que nós conhecemos pelo histórico forte do Banco, o BMG ainda vai investir muito na Franquia Help. Informação: A parte de tecnologia da informação da Help deixa a desejar. A clareza de resultado tem que ser ofertada pela franqueadora. Nós, como investidores, queremos todos os sistemas da Help integrados em um único ambiente, pois isso nos permitirá visualizar tudo o que foi produzido e de que forma, qual a rentabilidade de cada produto e quais foram as despesas feitas para gerar toda essa produção, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Visão: Nós estamos vendo melhorias na franquia Help e isso nos motiva a continuar como franqueado Help. Expansão: Nós não abriríamos outra loja Help porque a franqueadora passou por inúmeros desafios, mas foi lenta em tomar atitudes, não deu ouvidos aos franqueados, por exemplo, e isso baixo a rentabilidade como um todo do negócio. Indicação: Nós não indicaríamos a um investidor amigo porque o negócio deixou de ser atraente em virtude da queda da rentabilidade verificada nos últimos doze meses.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Satisfação geral","Acredito na empresa, e tenho amor pelo que faço.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Adoro trabalhar com a Help",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Claro, empresa completa.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Estamos insatisfeitos em todos os sentidos com a franquia",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Falta mais mídia á imagem Help. Como colaborador/consultor que pude ter dimensão da marca. Parabéns!",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Help é uma empresa estruturada, em termos de existência, suporte e serviço!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Indicaria sim a franquia help.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sou coordenadora regional e já pensei sim em investir em uma franquia da Help.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","super recomendo.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","tenho muito orgulho de fazer parte desse time uma franquia bem renomada e dedicada aos clientes e seus colaboradores",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","A help deveria ter mais autonomia para resolver assuntos referentes ao Banco BMG",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","A Help é a melhor franquia para trabalhar nesse momento, na Portalnova melhor ainda!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A HELP É SEMPRE UM SOCORRO NOS DESEJOS E OU SONHOS DE ALGUÉM.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","A help é uma ótima empresa que e ainda vai evoluir muito quando começarmos a trabalhar com todos os órgãos e todos os bancos, estou muito satisfeita em fazer parte do grupo...",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A help está de Parabéns Evolução total!!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","A Help sempre demostra muita preocupação e interesse em solucionar as objeções apresentadas pelos colaboradores e sempre demostra muita preocupação com as nossas colocações essa pesquisa é um exemplo claro que como a nossa opinião enquanto colaborador é muito importante para empresa. Isso nos faz sentir a importância da nossa opinião e nos motiva a trabalhar sabendo que seremos ouvidos! Sou muito feliz em trabalhar na HELP loja de crédito, quero sempre está dando o meu melhor para continuar crescendo dentro da empresa",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","a única coisa que acho que poderia melhorar seria em marketing, como propagandas de TV",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A única coisa que deixa a desejar é a diferença salarial, comparado as concorrências.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","A única insatisfação e a central de atendimento, a ura sempre manda a gente para setor errado, temos que ficar ligando todas a hora porque o atendente não pode solucionar um problema tão fácil do cliente. Acho que algumas coisa de senha poderia fazer pelo DNA, para facilitar a vida dos cliente e agilidade no atendimento também, ligar na central e perder 1h para resolver algo tão simples.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Acredito que alguns ajustes de melhoria principalmente por parte de entendimento de sistemas e produtos podem ser feitos pela equipe Help, mas no geral estou muito satisfeita.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Acredito que todos que fazem parte da Help, são além de satisfeitos gratos por fazerem parte de algo tão maravilhoso que é a realização de sonhos. A satisfação e felicidade dos clientes nos motiva a sempre crescer mais e mais.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","adoro trabalhar na help",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Alguns pontos a melhorar, mas que são coisas que vejo que estão correndo atrás para melhor atender nossos clientes!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","amo a Help, porem tem umas falhas que com o tempo pode melhorar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Amo esta marca meu sangue é Laranja !",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Amo muito trabalhar aqui, gratidão define a tudo, sabemos que a intenção é sempre de melhoria, estamos num processo de evolução constante. sei que muito longe ainda iremos chegar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Amo trabalhar na help . mais tem coisas que mudaram para melhor e outras simplesmente pararam .",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Como colaborador, o ponto de vista da Help em relação a concorrência, é bem inferior Como cliente o ponto de vista da Help é muito boa",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","De todos os quesitos em geral, a Help já foi melhor em valorização aos colaboradores. Transparência em relação aos indicadores, agilidade em fechamentos de campanhas e pontualidade com liberação de premiação da caçadores. A empresa vem crescendo, porém, os colaboradores não estão tendo a valorização necessária para crescer juntamente com a empresa.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","É muito satisfatório trabalhar na Help.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Empresa focada em capacitação dos colaboradores e buscando sempre o crescimento de forma sólida!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","empresa ótima de trabalhar , sabe reconhecer seus esforços ... valoriza os funvionarios",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","EMPRESA SERIA, QUE RESPEITA CLIENTE E NOS DA TODO SUPORTE NECESSARIO PARA QUE PRESTAMOS UM SERVIÇO EFICAZ E COM CREDIBILIDADE AO NOSSO CLIENTE.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Empresa solida , firme e transparente busca atender as expectativas e necessidades",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Empresa totalmente Solicita em todas as áreas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","estou muito satisfeita! pela clareza e transparencia da empresa",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","eu amo trabalhar nesse empresa,mas poderiam rever algumas % em todos os mix de produtos para ser atrativo ao colaborador muito mais motivado,pois nossos dias são de lutas para fecharmos os contratos e poderíamos não ser penalizados na PMT,injusto!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Eu tenho orgulho e amo pertencer!!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Excelente trabalhar com a empresa em si, otimas oportunidades, o nome Help já é bem conhecido e conseguimos buscar mais os clientes, conseguimos uma segurança maior por ter comerciais e as campanhas que são propostos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Excelete !",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","existem pontos a melhorar",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Extremamente satisfeita com a empresa e seus colaboradores todos atuando em conjunto de um único objetivo .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","FATISFEITO CONCERTEZA. APENAS ALGUNS PONTOS A MELHORAR",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Feliz e satisfeito em participar dessa grande empresa.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","FELIZ EM TRABALHAR COM A ESSA EMPRESA",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Foi uma satisfação muito grande em trabalhar nessa Empresa que só faz crescer. Infelizmente, pela falta de reconhecimento do meu franqueado acabou me desmotivando e sair da Empresa, vou sentir saudades. Gostaria de receber os links das matinais com conteúdos maravilhoso! Sucesso p/ todos.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Gosto de trabalhar na empresa onde valoriza cada funcionário",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","GOSTO MUITO DE TRABALHAR EM UM FRANQUIADO DA HELP",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Gosto, muito por sinal Embora pontos ditos em que acho que podem melhorar",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","help! tem muito potencial no mercado, só precisa ser mais atrativa e ter taxas baixas para se destacar diante da concorrencia.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","I LOVE YOU HELP",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","loja bastante abrangente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Maravilhoso tem orgulho em fazer parte dessa grande familial que motiva diariamente seus colaboradores com campanhas de reconhecimento isso é muito importante, vamos melhorar nossa parte técnica só isso que tenho a falar.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Me sinto orgulhosa em fazer parte dessa empresa, que agregar valores no meu dia a dia",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Minha resposta é satisfeira porem precisa de muitos pontos a ser melhorado , começando pelo sistema taxas quanto a concorrencia possui taxas atrativas e que acabamos perdendo e ficamos bem queimados diante disso. em relaçao tbm a regras que foram lançadas algumas criticas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Minha única reclamação é em relação a central do cartão 0800 770 1790, nunca conseguimos contato com os atendentes e quando conseguimos, está na opção errada. Já tem tempo muito tempo que erro persiste e ninguém nunca resolve. Imagina que eu , que sou correspondente tenho essa dificuldade imagina o cliente em casa. Isso tem que ser revisto e resolvido.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito bom!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito bom!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Muito bom trabalhar na Help, empresa de Excelência.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Satisfação geral","muito feliz e satisfeita",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito satisfeita, em quesito corporação, oportunidades, e reconhecimento.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Muito top!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Não dei a nota máxima porque acredito que existem alguns pontos a ser melhorados: -O atendimento ao cliente através do 0800; -O APP Meu BMG; -A conta corrente BMG (diariamente recebemos reclamações, inclusive eu sou correntista e parei de usar a conta BMG por problemas com a conta e falta de resolução do setor); -Demora nas tratativas de requisições, principalmente quando se refere a TI.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","não muito satisfeito, a help vem dificultando cada vez mais que no comissionista, colocando vários produtos como gatinho para ganhar. tem meses que o franqueado paga uma bonificação melhor que o próprio banco , isso é vergonhoso!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Não posso dizer que estou insatisfeita porque AMO o que faço, porém não concordo com algumas regras do banco, tipo : Vender Sindnapi onde os benefícios são são favoráveis para nossa região, antes de fazerem alguma parceria deveria pesquisa se irá ser apta para região ou não. Outra sei que temos que nós reinventar todos os dias para vender porém cadê os atrativos para mim oferta para o cliente? Hoje Mal posso falar da antecipação porque serei impactada, cadê a equipe que pode vê o que nossa concorrência faz de diferente, pois devemos sim copiar o que está dando certo prazo maiores, juros menores. Irei repetir AMO TRABALHR NO BANCO BMG, porém estão pensando apenas em ganhar e não estão vendo o lado do cliente e consultor que tem que fazer milagre para fechar uma proposta sem ofertar nenhum beneficio.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","No geral é uma empresa que já tem sua marca e é conhecida, mas poderia pensar melhor no colaborador, pois o Banco abre as lojas e quando passam pro franqueado o comissionamento e salário tem diferença, então tentem se atentar a isso, no mais aprendi e aprendo muito aqui, tenho 3 anos e quero poder crescer junto com a empresa e espero poder ver todas essas melhorias.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Satisfação geral","No geral estou satisfeita em trabalhar na Help. Mas se possivel melhorar a taxa de juros do crédito na conta irá nos ajudar muito a crescer e evoluir cada dia mais.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Num geral tenho aprendido e amado a experiência dentro da empresa. Tive oportunidade de trabalhar com 2 franqueados e o atual tem cuidado de nós, nos motivado a ir muito além. O padrão da empresa em tudo me traz segurança, tenho a convicção de que estou amparada para toda situação possível e enxergo esta empresa com possibilidade de crescimento e construção de carreira. Era consultora e hoje sou supervisora e estou em busca de um sonho e meta que é a coordenação. Contem comigo e obrigada a todos por cada detalhe que entregam em sua área. Sem vocês, a ponta aqui não conseguiria fazer nada!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","ótima empresa para se trabalhar muito satisfeita e orgulhosa em fazer parte dessa rede.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Poderia melhor com relação aos comissionamentos, compatível com o volume de meta mensal. Ex: Associar a cada produto os indicadores do produto. CNC (arrecadação e antecipação apenas) e não ao BMG e Sindnapi (para 50% da faixa do cnc ou nada), quando independente a loja entregue sua meta!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1831]
["Satisfação geral","Poderia ser melhorada coisas como taxas ,juros e prazos Também poderia melhorara remuneração variável e desabonadores ,como quando o cliente pede boleto na central e somos penalizados",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Poderiam melhorar em relação até o comissionamento",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Satisfação geral","poderiam oferecer um plano de saúde para os consultores",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Precisa de uma melhora no suporte ao cliente, em relação a conta. E melhorai nas taxas para não perder os clientes para concorrencia.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Precisa urgentemente melhorar o atendimento na ura banco bmg , atendimento no 0800 resolução de problema de conta de cliente. Nos deparamos diariamente com problemas no 0800 tentando ajudar porem o 0800 não consegue nos auxiliar cliente vai embora insatisfeito com a conta.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Redução das taxas sem usar o critério do score e sim equiparação com a concorrência, exemplo Agibank. Também gostaria de sugerir ou perguntar porque não mudamos nossa indumentária, camisa polo, uma roupa mais confortável, nosso fardamento é um pouco arcaico.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sabemos de todos os processos de instabilidades de sistemas e mudanças necessárias, mas nada melhor que trabalhar na help e assim vamos seguindo, mudando, melhorando e crescendo...",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Satisfeita, pois mesmo sabendo que existem operações que necessitam mudança, sentimos a preocupação da empresa em evoluir, e nos fazer evoluir também.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Satisfeita, porém em relação aos colaboradores poderiam olhar a questão de piso salarial igual para toda a rede e não deixar na responsabilidade do franqueado.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","satisfeito, embora a questão da 1 PMT deixa a desejar com relação a termos que lidar com a índole de cada cliente que acredito eu que seja de nossa responsabilidade, porque somos prejudicados diretamente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1811]
["Satisfação geral","Se conseguissemos mudar as taxas não perderiamos tanta proposta para a concorrencia, unica coisa que me deixa insatisfeita é essa questão das taxas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","seria ótimo se conseguimos levar os clientes INSS antes de 2015 para receber em nosso banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Seria perfeito se os franqueados pudessem oferecer plano de saúde para os colaboradores.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Só alguns detalhes para melhorar, pois o banco está só acrescentando produtos para venda e os valores da caçadores não muda. Está dificultando a cada dia a premiações, temo como exemplo o SINDNAPI um produto que o próprio sindicato não da suporte para as dúvidas do cliente. Está gerando muita reclamação.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","So tenho a agradecer por fazer parte da Help.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sou feliz e me sinto valorizado",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","Sou gestor de financeira e ja passei por algumas forte no mercado, e posso dizer que trabalho na melhor empresa que ja trabalhei,.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Sou grata por fazer parte deste time, vejo a dedicação e compromisso da empresa",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Sou muito feliz trabalhando na help, me sinto valorizada e vejo que a empresa busca sempre ouvir as nossas opiniões e melhorar em todos os aspectos.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","sou satisfeita com a franquia no modo geral, o que necessita e de ajustes e mais facilidades tanto para o consultor/supervisor quanto ao cliente.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","temos muito que evoluir",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Satisfação geral","Tenho um grande orgulho em trbalhar bna Help ,sempre muita comunicação ,clareza .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma empresa solida, recebemos as informações sempre , porem se conseguicessem se tornar mais concorrentes com a agibank, ajustando as taxas de acordo com a deles conseguiriamos manter mais os clientes em nossa certeira e não geraria tanta inadinplencia. Os clientes nos falam que vão pra lá so pelas consições mesmo mas que o nosso atendimento é muito melhor. Ganhamos da concorrencia em atendimento, precisamos ganhar também nos juros.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Uma excelente empresa , estou amando cada detalhe novo que estou aprendendo",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1811]
["Satisfação geral","Uma solução mais rápida nas demandas referentes a solução de problemas e uma comunicação mais direta entre as lojas e áreas responsáveis.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Satisfação geral","Vim da concorrência , tive um pouco de dificuldade no começo, mais hoje tenho muito orgulho em trabalhar na help .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Satisfação geral","A HELP EM SI E BOA EM DA SUPORTE, JA O BMG DEIXA MUITO A DESEIJAR, QUANDO PRECISAMOS LIGAR PARA A CENTRA",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","acho o sistema de remuneração ruim acho que deveria ter vale alimentação salário fixo baixo em relação ao mercado",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Agora em novembro fecho 3 anos de empresa e tenho muito orgulho de fazer parte desta empresa e de colaborar com a minha parcela no crescimento da marca.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","ainda n tive contato direto",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Atualmente estou satisfeita , esperando só prospectar mais clientes pra ter um retorno maior em vendas",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Bastante satisfeita",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","buscam fazer um atendimento, em resolução de problemas bem eficaz.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","como os meus 2 anos de empresa a empresa evoluiu muito",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","demora na resolução de problema, muitas coisas não temos informaçoes claras",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Em relação a Help estou satisfeita, somente em relação a central do Bmg que deixa muito a desejar.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Empresa maravilhosa que capacita o funcionário. Só tenho a agradecer a Deus e pedir que ele abençoe cada dia mais a nossa empresa. Obrigada pela oportunidade.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","empresa muito boa, com excelentes profissionais, sempre buscando nos dar o melhor atendimento e aprendizado.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","ESTAMOS SUPER SATISFEITA E TEMOS TODO SUPORTE",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Estou muito satisfeito com a empresa! porém deveriam apostar mais nos consultores e pagar melhor em refencia a concorrencia estamos muito atrás, em termos de beneficios não estou satisfeito.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Estou satisfeita, empresa boa, honesta, ótimos treinamentos.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1815]
["Satisfação geral","help é uma empresa muito boa !!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","INTERNETE PROPRIA EM LOJA COM DISPONIBILIDADE PARA FUNCIONARIOS CELULAR COORPORATIVO PARA USO DIARIO NO HORARIO DE EXPEDIENTES.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Muito bom, atendimento Top!",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Ótima, em geral",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","para de mandar email pra mim, pois graças a deus nao trablho mis ai, se continuarem madando irei entrar com processo",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Precisamos de mais respostas concretas, por questão de ainda sim, existir algumas informações divergentes do que são informadas",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Sistema com erros, quando entramos em contato para obter resposta o suporte não da uma solução concreta levando muitas vezes a queda de contrato com valor significativo.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","tudo bem em termos de eficacia",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Uma empresa onde aprendo todos os dias e me sinto feliz em fazer parte dessa equipe, que me deu uma grande oportunidade e espero muito poder trazer bons resultados e que eu possa crescer ainda mais não só como profissional, mais também como pessoa. O meu muito obrigada!",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Amo ser uma representante BMG",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Apenas para deixar marcado aqui o meu desgosto e da minha equipe com o 0800 do banco, temos muitos clientes idosos, sem celular ou sem uma boa memória, e na hora de trocar uma senha ou conseguir alguma informação, é muito enrolado e não ajudam em vários aspectos. No mais, eu adoro a empresa! S2",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Como tudo na vida pode melhorar, estamos no caminho certo",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","De modo geral temos um bom suporte para trabalhar e desenvolver.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","È uma satisfação enorme em fazer parte desta conceituada Empresa. Gosto do que faço e aqui na Help temos todo o direcionamento para fazermos tudo com o melhor e com excelência.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","Empresa que se importa com seus colaboradores, maravilhosa!",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Muito satisfeito em todos os aspectis",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Necessita de ajustes como vem sendo feito. Mais acredito que em um espaço de tempo bem curto melhore as áreas que necessitam de melhoras. as equipes são feras. Abraços.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Nem sempre o suporte chega com a agilidade que precisamos com relação a problemas de sistemas.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","REFERENTE A 0800 FICA MUITO A DESEJAR, MUITAS VEZES TEMOS Q LIGAR VARIAS VEZES E FALAR COM VARIOS ATENDENTES PARA RESOLVER UM PROBLEMA Q PODERIAMOS TER ACESSO EM LOJA PARA RESOLUÇÃO .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","satisfeito mas sempre podemos melhorar mais",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Sou muito grata em trabalhar na HELP, porém como citado anteriormente acredito que poderíamos ser mais valorizados (como loja própria banco), liberar o empréstimo consignado, aumento de limites em cartões de crédito (nem que desconte do nosso salário). Poderíamos ter mais força como HELP banco BMG.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Satisfação geral","sou muito grata pela a tudo sobre a loja",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","SUGESTAO TODOS AS PORTABILIDADES JÁ DEVERIA SAIR COM O CARTAO DE BENEFICIO NO NAME PARA FACILITAR A SATISFAÇÃO DO CLIENTE , POIS MUITOS ACABAM PORTANDO DE BANCO POR NÃO RECEBER SEU CARTAO DE PAGAMENTO DO BENEFICIO NA SUA RESIDENCIA ERRO NA DEMORA E NA ENTREGA , TEM CLIENTES QUE JÁ TEM 6 MESES E O CARTAO NÃO CHEGA PARA O CLIENTE.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","suporte muito bom",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Satisfação geral","Tirando os aspectos a melhorar estou satisfeito.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Sistemas de informação e gestão","A carteira de leads que poderia ser mais filtrada, muitos repetitivos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","a central de atendimento de cartões , contas , etc..., deixam a desejar algumas vezes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","A empresa está melhorando a cada dia mais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","A empresa fornece disponibiliza sistema facil de ser utilizado no dia a dia, também tem um suporte sempre disposto a atender as nossas dificuldades",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","A empresa vem fazendo melhorias, aumentando prazo CNC.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","a equipe help esta de parabéns , sempre a disposição para nos ajudar.. referente ao leads, precisam ser higienizados, pois perdemos muito tempo ligando para um cliente pela quantidade de números cadastrados para o mesmo cliente e insistentes ou errados.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","A estabilidade do novo sistema implantado o DNA, é melhor do que o sistema anterior, INTERGRALL. Mas há casos recorrentes de instabilidade na formalização de propostas por SMS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","A help e maravilhosa so traz beneficios bons.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","A principal dificuldade é em relação ao SLA das requisições, em problemas que deveriam ser solucionados de forma rapida. Ex: Alteração de dados bancarios para digitação de nova proposta.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","a qualidade dos leads tem sido muito questionada não só por minha equipe, como tb percebo em conversa com pares franqueados.......... nosso negocio tem um nicho muito especifico / restrito, precisamos ser sniper neste negocio..... as demandas de rua/balcão são anti seletivas.... o cliente que entra em nossa loja de forma espontânea, de uma forma geral é o cliente que não podemos atender por regras do produto...... para chegarmos nos clientes cujo os produtos foram dimensionados, se faz necessário muito mais assertividade em geração de leads/mailing.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","A ÚNICA COISA QUE EU MUDARIA, É O SUPORTE COMERCIAL COM UMA ANALISE MAIS RÁPIDA,",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","A única coisa ruim é que se repete demais os clientes e também disponibiliza clientes sem produto algum.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acho o sistema fácil de usar e não tenho dificudades em utiliza-lo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acho que a única coisa que pediria seria, mais agilidade para retornar a base os clientes com insucesso, some da base e demora para retornar, e o cliente fica sem ser trabalhado. O IB não dava erro, mas depois que migrou para Microsoft Edge, dá muito erro, e fica fora do ar. Era melhor no Internet Explorer.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acho que deve melhorar questão de pagamento para cliente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acho que na maioria das vezes o suporte tecnico deixa a desejar!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","acho que poderia melhorar em relação a estabilidade do IBconsig.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","acho tudo bem organizado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acho um bom sistema, mais pode ser muito mais aperfeiçoado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acontece com frequência os \"baldes\" estarem com clientes que não correspondem ao que estamos buscando, acredito que deve-se filtrar e limpar novamente os leads para melhorar a acertividade.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Acredito que as informações podem ser mais claras e precisas, também que o suporte pode ser mais ágil e eficaz para que o atendimento ao cliente ser mais rápido e demonstre mais segurança nos produtos ofertados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","acredito que só melhoraria os leads do mola que demoram de ser carregados e na maioria das vezes quando carregado vem clientes ja atendidos e sem interesse .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Ainda sinto dificuldade na localização de clientes no lead, e o sistema mesmo passando a usar somente o DNA constantemente cai, dificultando a performance ao longo do dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Ajudem-nos a parar de perder tempo trabalhando em círculo,passamos meses ligando para os mesmos clientes que não possuem nr de contato assertivo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","As propostas de Saque do cartão digitadas pelo BM CONSIG, não são contabilizadas as propostas digitadas no DNA, caso isso ocorra facilita muito o nosso acompanhamento de indicadores.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","as vesses o sistema cai e demora voltar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","ás vezes encontra-se dificuldades em disponibilização de leads.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","As vezes pegávamos leads que não tinha nada disponível , mas melhorou , pelo menos não tenho pegado mais. Tem muito número errado e as pessoas reclamam que já pediram para tirar do sistema e não resolve, sempre alguem liga de novo, mesmo tabulando numero errado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","as vezes precisamos de algo com muita urgência, e não somos atendidos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Atualização referente ao super conta não consignavel",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Baldes com muita dificuldade em contatar o cliente, vários números inesistentes e errados.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","bmg consig sai muito rapido do login",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","O sistema oscila muito , mas da pra ir levando com, calma .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sobre os leads, o mesmo em determinados produtos consta muitos números errados, não sei como é feito a seleção deles, mas o mesmo poderia ser feito uma análise, quando informamos que o número está errado ou não existe.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Boa tarde. Em relação a chamados de RH, TI e outros. São sempre bem rápidos e eficaz. Agora o leads não são muito bons, muitas vezes não atualiza.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","bom acredito que o sistema nos proporciona muitas informações necessárias para passar ao cliente , onde conseguimos entregar melhor e passar uma credibilidade melhor na hora de negociação , suporte sempre nos auxiliar em duvidas e isso e o mais importante",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Faltam informações mais claras.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","BOM MAIS AS VEZES TRAVA UM POUCO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","bom sistema, so que a manutençao devia ser final de semana",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","com relação aos laeds, alguns clientes moram muito longe da loja, e ficam com receio de sair de casa ainda por conta do vírus, temos poucos clientes na base de refin, +comprometimentos, inativos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","COM RELAÇÃO AOS SISTEMAS TEMOS UM PEQUENO PROBLEMA, POIS AS VEZES NAO HÁ ESTABILIDADE",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Como já falei anteriormente o suporte técnico deixa muito a desejar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","como qualquer sistema paralelo a tendência é sempre dar problemas em alguns momentos . os leads poderiam ser mais rotulados , suponhamos que clientes não tenham produtos x , o mesmo não deveria aparecer varias vezes na mesma prospcção . assim como números desconhecidos e pessoas falecidas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Compreendo a dificuldade que todos têm com os leads, mas tem praça que tem mais dificuldades que outras. Mas como se tem uma alta cobrança no retorno dos contatos, ajudaria que a qualidade do leads fosse melhor.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","De modo geral atende as expectativas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Devem melhorar em questão de retorno , quando solicitamos. Assim não perdemos clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","deveriamos receber mais pelos os seguros",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Eficácia na resolução de problemas com os leads: atendimento, rapidez no retorno, solução dos problemas. Poderia ter um filtro mais localizado",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Em alguns casos, no sistema mostra que o cliente tem cartão consignado aprovado e quando vamos verificar de fato, o mesmo já adquiriu, creio que os sistemas poderiam ser maism interligados, assim não passamos propostas erroneas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","em quesito sistema as vezes o dna tem o seus desvaneio",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Em relação ao Ibconsig, demoramos muito tempo para fazer simulações, as vezes o cliente tem vários contratos, perdemos muito tempo para consultar e depois se for o caso digitar, poderia haver uma mudança neste sentido de consultar refinanciamentos, seria muito bom poder simular todos os contratos de uma única vez.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","em relação ao lead poderia ter uma melhora na base de contatos mais acertivos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Em relação ao sistema sem criticas, acho bem rapido e agil.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Em relação do sistema de informação e gestão o sistema esta sempre legível e as orientações sempre claras",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Empresa exelente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","EMPRESA MARAVILHOSA, NADA A RECLAMAR, SÓ ELOGIAR.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Empresa que sempre visa o crescimento do funcionario",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Está faltando mais empenho da mesa em relação aos produtos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Sistemas de informação e gestão","estão de parabéns",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","estão de parabéns",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Estão nos ajudando muito, resolvendo todas as dúvidas q surgem",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Estou muito satisfeita com os produtos que podemos ofertas aos clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","eu amo meu serviço",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Excelente!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Facilidade de navegação entre os diversos módulos e telas: acho que o sistema poderia abrir mais de uma tela de navegação no intergrall, onde ao mesmo tempo por exemplo posso olhar o cartão e a tela de possibilidades, ter que sair de uma parar abrir outra acabada gastando mais tempo. Estabilidade: disponível a maior parte do tempo: tem caído bastante o sistema. Qualidade dos leads fornecidos: na minha região tem zero receptividade para telemarketing e para ajudar o mesmo cliente retorna muito rapido no balde e fora o assédio de outras lojas, então fica extremamente ter que ficar ligando e não sendo bem recebido.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Facilidades de acesso e entendimento dos sistemas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Falaram algumas ferramentas para que possamos usar melhor o sistema .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","formalização no saque deveria ser mais fácil , pois os idosos tem muita dificuldade de formalizar da forma que está a selfie, assim perdemos vendas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","gostaria de saber onde esta os 4 mil clientes novos base , sendo que ligamos sempre para os mesmo , leads de global nao tem diponivel em nossa base asisim vair para demias produtos adesao cartao e sac do cartao",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","gostaria de ter acesso para exclusão de números que não são de leads solicitados pela base.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Gosto muitos dos sistemas que usamos, não tenho dificuldade na utilização.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","há bastante instabilidade no sistema DNA, precisando dar varios F5 para atualizar, e também na questão do led, acaba que para falar com um cliente precisamos ligar para em torno de 15 contatos até um atender.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","IB CONSIG SEMPRE MUITO LENTO, E NA HORA DE FINALIZAR PROPOSTA DEMORADO DEMAIS, AS VEZES O TEMPO QUE GASTA DIGITANDO 3 A 4 PROPOSTA VOCÊ SÓ DIGITA 1 POR ERRO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Ibconsig, deveria ter um tempo maior para utilização.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Impossível tirar dos LEADS pois todos são péssimos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Informar com antecedência pra fazer a pesquisa, já não temos muito tempo e ainda tem a pressão pra fazer vou no aleatório",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","instabilidades de sistema no fim no mÊs é horrível, leds reaproveitados por meses.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","intergrall repete demais os mesmos numeros",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","laeds repetitivos, leads não acertivos a maioria deles o telefone não pertence ao cliente e quem atende nem ao menos o conhece",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Lead com muito telefone errado, muitas ligações pouca efetividade na localização do cliente real. pouco espaço para o relacionamento com o cliente, devido a urgência e exigencia de muitos acionamentos diários, nao que seja necessário, mas prejudicando um pouco o retorno e o relacionamento com o cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","LEADS , DEVERIA SER FEITO A HIGIENIZAÇÃO MAIS X., AINDA TEMOS MUITOS FONES ERRADOS CLIENTES VOLTANDO REPETIDAMENTE NOS MESMOS BALDES .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","LEADS FORNECIDOS , CHEGA A NÃO SER SATISFATORIO POIS SÃO MUITOS REPETIDOS , CLIENTES QUE LIGO UMA SEMANA ATRAS VOLTA NOVAMENTE, E SOBRE LEADS DE CONSIGANDO E SUPER DEFASADO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","leads mais filtrados, menos números errados",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Leads muito repetitivos e quase nunca é a pessoa na qual estamos procurando. O card sempre acaba o lead no meio do dia e precisamos abrir requisição. Ja demorou 2 dias para voltar lead de card.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","leads repetidos, ligamos varias vezes para o mesmo cliente durante o mes ao inve de renovar para clientes novos. a base de adesão do bmg card so tem clientes com o beneficio antigo, nenhum com beneficio mais recente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","leads vem zerados , com baixa qualidade de numeros",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Mais Leads disponiveis de clientes da cidade. Leads de todos os clientes que já fizeram contratos na loja.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","melhorar nos leads, clientes repetidos, muito telefone errado",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","melhorar o sistema dna suporte e afins no quesito lead e indisponibilidade sistemica!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","melhoras na central de atendimento",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","melhoria de novos contatos,de novos cliente em bases",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Mix de produto sensacional.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Muita dificuldade no suporte 0800 transferência de valores,e desbloqueio de cartões e muita dificuldade na leitura facial para uso do app BMG .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Muita dificuldade para falar com os cliente , clientes voltando para a base mesmo agendado com o consultor de lado.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Muito bom !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","muito bom .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","muito bom todos os produtos",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","muito boom",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito satisfatório a matinal, esclarece e também coloca o colaborador pra cima.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito satisfatorio, consegui absorver muitas informações.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1816]
["Sistemas de informação e gestão","MUITO SATISFEITA. SISTEMAS COMPLETOS E OBJETIVOS.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muitos telefones que não são de clientes, em questão de Leads.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","na minha opinião o suporte técnica de resolver problemas na central do dia dia não tão eficiente pois além da demora e prazos longos de atualizações simples nem sempre é efetivada e concluida e isso acaba sendo desgastante tanto para o cliente quanto o funcionários.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","NA MINHA OPINIÃO, TUDO É COMPLETO DE SISTEMAS DE INFORMAÇÕES E GESTÃO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Na questão do novo sistema DNA, estou insatisfeita no fato de não conseguimos mais localizar o cliente no sistema após o atendimento do mesmo, acho que poderia ser igual o intergrall na questão de localizar cliente que ja foram atendidos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","não consigo uma % boa de sucesso cliente, muitas das bases são números errados ou não é do cliente ou não chama.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Não existe a possibilidade de concretizar a venda de BMG CARD presencialmente. Após finalizar a formalização do contrato, solicita que digitalize os documentos, do qual você faz 10 vezes e você não consegue concluir a proposta e continha vermelho. Gerando desperdícios de tempo, e soma de algo índice de cancelamento de proposta pois nunca sabemos que irá retornar este tipo de problema. Qualidade ruim dos leads, não renova. O cliente recebe ligação mais que 4 vezes por semana pelos mesmos consultores. Cliente fica incomodado com as ligações, distanciando o nosso maior tesouro, o cliente, longe de nós. Por mais que ligamos, ele retornar para o mailing com facilidade. Nomes repetidos acontecem muito, e milhares de números incorretos. Por mais que clicamos “ número incorreto “ quando um certo número realmente não é o próprio cliente. O mesmo, recebe ligações semanalmente e o número permanece na base.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Não faço ideia de como funciona o tramite de implantação no sistema, mas acredito que as manutenções poderiam ser feitas fora do horário comercial, o sistema tem muita instabilidade.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Necessário atualização de telefones nos leads urgente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Necessário atualização nos cadastros telefônicos dos leads",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Necesssitamos de leads com clientes atualiados do Mola leads",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","no caso das ligacoes o sistema esta ocilando muito em comparação ao antigo que era o intergrall o dna praticamente ocila umas 4 vezes na semana.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","NO MÊS DE SETEMBRO FICOU PROMTIDO QUE A SEGUNDA VIA DOS CARTÕES PODERIA SER EMITIDO POS NÓS, APÓS A SUPOSTA MELHORIA DO DNA, INFELIZMENTE NÃO FOI O QUE ACONTECEU",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","no requisito de suporte para ensinar na loja deixa a desejar não temos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Nossos sistema de fato tem a funcionalidade como qualquer outro, não vejo nenhuma instabilidade fora do normal.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","O leads tem pouco retorno de atendimento dos clientes. Os baldes que têm maiores possibilidades de atendimento estão geralmente vazios ou com pouca quantidade de clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","O MAILLING DA EMPRESA SEMPRE RETORNA OS MESMOS CLIENTES , MUITOOO TELEFONE ERRADO .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O portal de vendas nas ultimas semanas estava caindo bastante, mas ja foi normalizado.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","O sistema apresenta muita incosistência.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O sistema da muito erro,... creio que seja para melhoria, mas atrapalha no atendiemnto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O sistema dna apresenta muito erro diariamente, tem dias que passa quase um turno todo sem funcionar, já outras vezes são erros que voltam rapidamente, mas atrapalham o processo. Os leads vem com muitos telefones desatualizados, muitos clientes nao conseguimos contato efetivo e a tabulação de telefone errado não funciona, porque sempre voltam os mesmos numeros pra gente ligar.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","o sistema do ib consig esta bem ruim, não sei se o sistema ou o navegador digito uma propostas por varias vezes e o site sempre da erro, ja cheguei a perder propostas por esses erros.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O sistema do IBconsig poderia ser mais prático para a simulação dos refinanciamentos, uma vez que para simular tem que ficar voltando em cada prestação, as vezes o cliente possui muitas prestações, demandando muito tempo para fazer as simulações e digitação posteriormente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","o sistema é bom, as vezes fica dando erro, fora isso o sistema e otimo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1816]
["Sistemas de informação e gestão","o sistema é excelente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","O sistema e fácil e claro de entender , a única observação é que as vezes existe indisponibilidade, e isso deveria não existir",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","o sistema é incrível, trás todas as informações que precisamos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O Sistema e muito bom e pratico.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","o sistema é muito e fácil a navegação, e o ibbconsig também.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","o sistema esta bem melhor depois que mudou.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O sistema esta com bastante instabilidade e isso as vezes atrapalha bastante, pois nem todos os cliente tem paciência para aguardar o retorno.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O SISTEMA ESTA SE APERFEIÇOANDO!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O SISTEMA IBCONSIG PRECISA SER MELHORADO, PRINCIPALMENTE INICIO DE MÊS",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","o sistema tem bastante instabilidade e os leds estão bem ruins temos que fazer um número muito alto de ligação, exemplo umas 30/40 para falar com 1 ou 2 clientes . e em algum leds a situação fica pior como por exemplo no adesão ou no saque completar temos que fazer muito mais ligação para ter contato com 1 ou 2 clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","O suporte é capaz de dizer que não sabe, nao tem o que fazer quando nós msm temos que resolver tudo.O atendimento conosco e com clientes é pessimo. ligamos varias vezes e muitas vezes sem soluçao. sistema cai muito e nos deixa ociosos por muito tempo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","os Leads deveriam ter higienização sempre acaba que trabalhamos os mesmos clientes sempre, fora os números de telefone que são péssimos os contatos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Os leads estão bem complicados, pq não andam filtrando e o valor não está disponível. Suporte demora quanto abri chamados. E resolução depois de 10 dias.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os leads fornecidos, tem uma assertividade muito baixa, temos que ligar para uma media de 12 números para conseguir contato com o cliente. O sistema cai muito, ontem dia 04/10/2021 ficamos com ele instável uma boa parte do dia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os leads não tem contatos efetivos na maior parte dos clientes, são vários telefones que não é do cliente, gerando insatisfação de terceiros que atendem e é engano, e nós como consultores perdemos tempo tentando. E o cliente está cheio de receber ligações a todo momento, pois na base o mesmo cliente volta em menos de 5 dias para novo contato.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os leads poderiam melhorar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os leads poderiam ser melhor!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Os leads voltam no mesmo dia, demoram para serem higienizados e ficamos tratando a mesma base durante meses, os agendamentos não são respeitados, mesmo agendados os leads voltam na base para outro consultor ligar. Sobre a gestão está de parabéns.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os Nossos sistemas são ótimos para trabalhar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Os números de contatos do DNA BMG na maioria estão errados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","os refins do Ib consig deveriam juntar todos os contratos e fazer um só",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Os sistemas é bem eficaz e rapido o suporte tambem atende rapido. Os Leads são sempre abastecidos e os clientes do Leads a maioria mora proximo, a qualidades do clientes é meiu termo. Ibconsig é meio lento mais para digitação não tem oque reclamar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os sistemas ficam muito instáveis, cliente sempre tem dificuldade para formalização digital, pois o sistema oscila.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","os sistemas são bem facil e explicativo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Os telefones em leads devem ser atualizados, pois localizamos muitos telefones inexistentes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","OTIMIZADOS E DE FACEIS ENTENDIMENTO",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","PODERIA MELHORAR A QUESTAO DA ISTABILIDADE DO SISTEMA.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Poderia melhorar alguns aspectos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","poderiam disponibilizar mais leads de REFINS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Por gentileza melhora a taxas é quantidades de parcelas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Portal de vendas sempre instável e com problemas em mostrar os produtos a ofertar, campanha de incentivo só atualiza duas vezes no mês e IBconsig não roda no Chrome (somente no Internet Explorer).",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","precisa melhora a parte do sistema",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Precisa melhorar os leads fornecidos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Precisamos de mais treinamentos referente a sistema .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Sistemas de informação e gestão","Precisamos de um sistema de venda com a instabilidade satisfatória, tendo em vista que o sistema eficaz, otimiza nosso atendimento , satisfação e fidelização do cliente.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Precisamos melhora a quantidade de leads que são fornecido, pois tem dia que não temos nenhum para ligar e isso acaba nos prejudicando .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Prefiro não comenta",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","produtos excelente, exceto sindnapi",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Qualidade ótima",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Quanto a sistema, temos um sistema fácil de operar e de assertividade de dados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Quanto a sistema,excelente,mas como retorno, parametrizações a serem feitas direto pelo banco,deixa a desejar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","quanto ao suporte só falta arrumarem o meu ramal p receber chamadas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","quase nunca temos leads disponiveis para acionamento",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Referente ao IBCONSIG: ACREDITO QUE DEVERIA ESTA LIBERADA PARA ATUALIZAÇÃO DE DADOS DOS CLIENTES.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","requisições são bastante demorados, tenho casos de federais que não conseguem fazer o saque do cartão pois retorna cancelada por órgão incorreto, perdi em 3 dias 9.000,00 em saque. Até agora não tivemos retorno com a solução desde problema.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","São atrativos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","São produtos que os clientes muitas vezes já conhecem assim ficando mais fácil a venda",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Satisfeita com os suportes da empresa",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","sem mais, sistema supri todas nossas necessidades",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","ser mais pratico e rapido",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sistema apresenta falhas em vários momentos dia, além de leads com baixa quantidade de contatos e aproveitamento ficando muito pequeno.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema as vezes muito lento",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema complexo e altamente engessado. Problemas que seriam de fácil resolução, demoram tempo demais para serem resolvidos, por exemplo: alteração de dados bancários depois que a proposta já foi digitada.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema de informação muito bons",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema de leads precisa melhorar localização",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema DNA precisa melhorar",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","SISTEMA DO IB CONSIG É FÁCIL, RÁPIDO E COMPLETO DNA OU INTERGRALL É UM SISTEMA COMPLETO MAIS POR PASSAR POR ALGUMAS MUDANÇAS FICAMOS SEM ALGUMA INFORMAÇÕES QUE ANTES TINHAMOS",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sistema do refinanciamento demora um pouquinho para simular proposta. Seria muito melhor se criassem uma pág para acessar o portal do INSS sem precisar da senha. Só com o CPF do cliente e um token via SMS. Para consultar a margem.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","SISTEMA EM ANDAMENTO FICANDO MELHOR",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","sistema fácil de entender, inteligente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema fica instavel em alguns momentos, mas na marioria funciona bem",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","sistema fica muito fora do ar , oscilando sem poder ligar e atender o cliente por erro",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema ficou bem mais rápido e completo, ibconsig que as vezes da uma estabilidade ou erro",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema fluido",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","sistema instável devido a novas atualizações mais vem melhorando muito",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sistema intergrall \"vive\" com erro. Não adianta ter quantidade de leads fornecidos sendo que não há qualidade. os cliente retornam para contato com prazo de uma semana ou menos, fazendo assim a gente voltar nos mesmos clientes de \"semana passada\" muitos aparecem sem informações completas, Tabulação NÃO FUNCIONAL uma vez que colocamos telefone errado o mesmo não deveria voltar para base de telefones desse cliente o mesmo deveria ser descartado. Nada a questionar sobre o IBCONSIG",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema me da um ótimo suporte em que tudo que preciso.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema muito bom sem críticas ao contrário tenho orgulho de fazer parte de um grupo que busca sempre a melhoria para o grupo em geral",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sistema novo ainda apresenta instabilidade , fora isso fácil de acessar e usar, rápido e pratico",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sistema sempre está fora ,os leads estão bem repetidos além de não conseguir-mos contatos com os clientes.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","sistema sempre informa que tem mais de dois mil leads para loja porém repete os mesmos clientes que foram acionados na semana anterior",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","sistema sofre instabilidade geralmente nos ultimos dias do mÊs as informções quando pendencia uma proposta nao fica claro no sitema",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","SISTEMAS BONS AS VEZES COMUM POUCO DE LENTIDAO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","SISTEMAS E GESTAO EXCELENTE",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistemas estão ótimos , as vezes cai na hora que os clientes está em loja,mas conseguimos resolver !",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistemas ótimos para utilizar.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1816]
["Sistemas de informação e gestão","So esses erros que acontece as vezes que nos atrapalha um pouco",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","so uma observação, em relação ao cliente assinando prende a tela impossibilitando de agilizar outras funções",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sobre o sistema do Ib, facilitaria muito se pudesse selecionar as parcelas e verificar de uma única vez o que é disponível para refin.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sobre o sistema portal de vendas melhorou mais, depois do sistema novo , pois o outro todos os dias ele caia. Ficou melhor também questão do telemarketing , podemos ouvir nossas ligações , podemos vê o CPC enfin muito bom . Os leads ainda não estão muito bom , mas espero que melhore com o tempo , pois o sistema novo faz pouco tempo no ar.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Sobre o sistema: o treinamento inicial de duas semanas DE NADA ADIANTA para aprender a usar. Em entrevistas e treinamentos ouvimos uma coisa e no dia a dia é tudo completamente diferente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Sistemas de informação e gestão","sobre os leades , poderiamos ter bases de clientes especificos tipo/: quando cliente ja fez saque na loja e tem diponivel , ele parecer para ser ofertado./ clientes que passaram na loja e na epoca nao liberou por motivo de documentação/ clientes que fizeram silulação na loja e nao fecharam - sobre os telefones necessarios revisar as tabulaçoes , grande parte que ligamos pedem para retirar o telefone cadastrado e nao saii .. e sempre retornamos nos mesmo. - revisar a rotatividade de loigaçoes , repeticoes frequentes dos mesmo clientes",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","sobre sistema IBCONSIG, acho o suporte fraco para questões simples que seriam fácies de resolver com um suporte eficaz , tirar divida de propostas propostas paradas. e que estao com alguma pendencia .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","sugestão: o sistema deveria ser mais completo em informaçoes de leads, e na rapidez!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sugestão: Seria perfeito se o tempo em que permanecemos com o acesso fosse maior que 12 minutos, uma vez que, quando estamos digitando proposta ao final do processo ocorre muito erro interno....",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Suporte através do safe ,que demora muito , sao 5 dias pra da um retorno",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Sistemas de informação e gestão","Suporte nem sempre resolve o que ligamos para ser resolvido",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","suporte tecnico muito eficiente e gesto competente",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","suporte tecnico operacional eficaz",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Suportes como muita eficiencia.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","todas as ferramentas citadas acima possuem um funcionamento excelente",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Todos os sistemas foram adaptados para uma versão mais atualizadas, com informações completas e úteis. E sempre que possível se precisar acionar o suporte o retorno é imediato.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","tudo de bom demais da conta",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","tudo funciona muito bem.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","tudo muito ótimo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","tudo muito rapido e agil , produtos faceis de ofertar com muito suporte .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Tudo ótimo!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","ultimamente o sistema intergrall esta muito instável, raro passar uma dia completo sem que haja indisponibilidade no sistema, e quando isso acontece, quebra o ritimo da equipe",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","uma sugestao deveria liberar um valor maior para especie 88 e 87",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Umas das piores lojas que já trabalhei. Empresa só paga comissões quando a meta batida. Pior empresa que já trabalhei",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","único problema que o sistema não é pratico, são vários sistemas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","A área não fornece estudos quando realizamos a aquisição de novas lojas, diversas lojas com CPC abaixo de 5% sem qualquer plano de ação e justificativa ao franqueado, área totalmente inacessível, colaboradores arrogantes que definem apenas o seu ponto de vista, entendemos que o processo de vendas de uma loja Help tenha mais de 80% do lead proveniente das bases e o banco não faz os ajustes necessários para a área funcionar como deveria.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Atendimento: A equipe responsável tem que ser mais ágil e objetiva na avaliação e nas respostas às nossas demandas sobre os leads, pois eles ficam pedindo provas dos erros que nós detectamos e quando nós os apresentamos, não obtemos resposta a esses nossos questionamentos. Qualidade: Nós temos lojas em que os leads são de clientes de outros bairros ou até de outros estados, por exemplo, o que impede o acionamento destas informações pela nossa equipe. Atendimento: O processo de geração dos leads já melhorou um pouco, mas as informações precisam passar por uma filtragem para que clientes de outros estados do Brasil não sejam enviados para as nossas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Baixo CPC nos leads.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1809]
["Sistemas de informação e gestão","Com o novo DNA, melhorou, mas precisamos de mais ferramentas no processo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Comunicação: A listagem que contém os leads para a nossa área de atuação está maior, mas isso não implica em um aumento na eficiência dos nossos contatos com potenciais clientes. Se a lista de clientes tem cem nomes e nós conseguimos falar só com cinquenta deles, não é um resultado satisfatório. A qualidade da informação presente nos leads precisa melhorar, contendo telefones corretos mais corretos, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1809]
["Sistemas de informação e gestão","Estratégia: O CRM é muito bom quando o consultor é bem orientado a refinar cada vez mais a base dos leads. Quantidade: A quantidade de leads precisa ser maior, pois nós conseguimos esgotar a nossa parte da base sem sermos muito agressivos no nosso número de ligações efetuadas. Autonomia: O processo de utilização e operação dos leads nos permite definir onde exatamente nos vamos trabalhar, por exemplo. Suporte: O suporte da nossa Área Comercial é muito eficaz na disponibilização de novos leads, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Existe uma quantidade boa de leais, mas com a qualidade ruim, números errados.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Faltam Leads para loja do Barreiro - BH",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Informação: A busca de leads é uma tarefa incansável de nossa parte, pois é preciso falar com os clientes para oferecer nossos produtos. A Help está mudando de fornecedora de leads, pois a anterior não estava entregando um material muito bom, então, a nossa expectativa é que o processo de geração de leads melhore como um todo com as novas informações.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Informação: A qualidade dos leads está caindo, pois o nosso índice de contatos realizados caiu muito. Em algumas de nossas lojas que enfrentam problemas com a quantidade de leads, a reposição é muito demorada.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Informação: A quantidade do leads é ótimas. Quando aparece um cliente de outro estado, nós abrimos um chamado é isso se resolve rápido. A qualidade dos leads preocupa bastante, pois tem mailing que nós já ligamos cem vezes e conseguimos efetivar apenas dois contatos que não reverteram em vendas, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Informação: É perceptível a frustração de nossos colaboradores em efetivar inúmeras ligações e ter um baixíssimo retorno nos contatos feitos através dos leads. A quantidade dos leads é até boa, mas a qualidade dos mesmos ainda precisa melhorar.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Informação: Não existe base perfeita, mas a qualidade dos leads influencia diretamente na motivação, ou na falta dela, dos nossos colaboradores. Entretanto, em alguns meses é perceptível que há um melhora aproveitamento dos leads e em outros períodos não. Então, algo é feito com os leads que os torna mais efetivos, mas nós não sabemos exatamente explicar o motivo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Informação: O nosso negócio vive de leads. O nosso core business fundamental é falar com as pessoas. Se não falarmos com nosso público alvo, nós não damos crédito nenhum. Com esse pensamento em mente, nós temos de ter leads com telefones e perfis de clientes corretos, por exemplo. Estratégia: Nós temos uma enorme possibilidade de atuar com os leads receptivos, mas nós não vemos a Help caminhando nesse sentido. Ou seja, fazer que os clientes entrem em contato conosco através das mídias sociais, por exemplo. É preciso que a Help crie maneiras de atrair leads receptivos. Suporte: Em alguns casos, o balde de leads para certa região pode ser ruim, e não há muito o que fazer, mas, em geral, o retorno do pessoal do CRM às nossas reclamações é muito demorado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","leads cada vez mais dificeis de contato e reversão",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Leads muito ruins principalmente de adesão e saque cartão",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","melhorar na assertividade do numero de contato dos clientes.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1816]
["Sistemas de informação e gestão","Nao há solucao para leads em cidades < 100 mil hab",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Níveis de aceitação baixa nos leads, mesmos com as ferramentas de abordagens.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","operação de nicho muito especifico, qualidade de leads é ruim fazendo com que o franqueado tenha que recorrer outras soluções e assumir novos custos exemplo \"finaz\" entre outro sistemas para qualificar a informação",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","PÉSSIMA assertividade dos LEADs: contato pessoa certa, telefone correto, público certo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Qualidade: A qualidade dos leads precisa melhorar. Quando nós solicitamos um tipo de lead específico ou sugerimos a criação de algum lead, por exemplo, nós não temos retorno dessas solicitações ou nos dizem que é muito difícil criar um perfil especifico de lead para o franqueado. Sistema: A troca do sistema para o DNA melhorou o processo de utilização e operação dos leads. Com o uso do Integrall, o processo parecia uma carroça e agora o processo ficou mais ágil com o uso do DNA. Suporte: Até abrir uma requisição, aguardar alguém da equipe responsável entender a nossa necessidade e esperar até que se faça o ajuste necessários nos leads demora muito.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Qualidade: A qualidade dos leads tem que melhorar para aumentar a nossa taxa de conversão. Não há quase leads focados em empréstimo consignado e os poucos que são disponibilizados são fracos demais. Nossa sugestão é que os leads sejam “quebrados” por bairro, por produto, por exemplo, na região onde está localizada a nossa loja. Sistema: A navegabilidade do sistema de utilização e operação dos leads é ruim. Às vezes, nós que ingressar em duas telas diferentes para chegar à informação do lead desejada, por exemplo. Suporte: O suporte responsável por resolver problemas com os leads demora a responder quando nós queremos resolver algum problema.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Qualidade: A qualidade dos Leads varia, ou seja, a efetividade de contatos é maior na base relativa ao Crédito na Conta (Dinheiro Extra) do que no mailing do empréstimo consignado. Os contatos de CNC são melhores porque estão localizados no raio de atuação das nossas lojas, por exemplo. Em consignado, nós usamos outro sistema de geração de leads, como o Finaz, o que representa um custo extra para o nosso negócio.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Qualidade: Nós já tivemos unidades Help que ficam localizadas no interior do estado que ficaram sem leads porque a qualidade dos mesmos era baixa e não cumpriam sua função de nos conectar com potenciais clientes. Atendimento: Às vezes, os leads terminam e existe uma demora de dois dias para o balde encher-se novamente. Sugestão: Como nós temos várias lojas, seria muito bom se o Intergral tivesse uma aba separada no filtro para mensurar a produção de cada uma de nossas unidades por Coordenador da franquia.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Quantidade dos leads fornecidos é muito ruim e para aumentar as oportunidades de negócio, poderíamos aumentar o raio de atuação. Limitar por UF é restringir demais, principalmente agora com a formalização digital que veio para ficar e nos ajudar.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: A quantidade de leads acaba rapidamente e estes demoram a ser repostos. Qualidade: A assertividade dos leads melhorou nos últimos doze meses devido ao inicio recente do uso do DNA, que permitiu acesso a leads mais eficazes utilizando o sistema rajada, por exemplo. Sistema; O processo de utilização e operação dos leads já está melhor com o uso do DNA, que substituiu o problemático Intergral.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: A quantidade disponibilizada pela área responsável é pequena. Se nossos colaboradores forem agressivos, a duração dos leads é ainda menor. Qualidade: Ao nosso modo de ver a situação, a qualidade da efetividade dos leads é baixa. Há uma vontade de melhorar os leads, mas ainda persiste uma morosidade em se ter uma expertise própria dentro da Rede Help para a criação de um sistema de recebimento de informações que possibilite captar os dados recebidos das nossas mídias sociais, por exemplo. Processo: O processo de utilização e operação dos leads ainda precisa melhorar bastante em termos de eficiência na navegabilidade dentro do sistema DNA, por exemplo. Suporte: O suporte prestado pela equipe responsável pelos leads ainda é muito moroso, pois o retorno aos nossos pedidos de ajuda ainda são muito demorados, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: A quantidade dos leads que nos são disponibilizado s é pouca em razão da nossa necessidade. Qualidade: A qualidade dos leads é baixa em razão da baixa taxa de eficiência possibilitar contato com clientes potenciais. Suporte: A resolução de problemas que envolvem os leads é muito demorada",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: Em cidades com população maior, a quantidade de leads está adequada. Entretanto, quando a cidade é menor, há desabastecimento de leads constantemente. Qualidade: A qualidade dos leads é ruim. Sistema: Há um problema sistêmico com os leads no DNA que torna todo o processo ruim. O processo de acionamento dos leads exige algumas etapas que nós julgamos desnecessárias, por exemplo. A otimização desse processo torna o trabalho do colaborador mais ágil. Suporte: Em termos de suporte, o processo de resposta aos problemas dos leads é lento. Além do que, quando vem a resposta, ela não é satisfatória em noventa por cento dos casos.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: Nós temos quatorze lojas Help, em algumas a quantidade de leads é um pouco maior, em outras, menor, mas, no geral, a equipe responsável pelos leads está se esforçando para fazer um trabalho cada vez melhor. Qualidade: Nós últimos doze meses, a qualidade dos leads tem melhorado, pois o índice que mede a eficiência do contato com o cliente potencial tem aumentado. Suporte: O retorno em caso de problemas com os leads é muito mais rápido e efetivo. Elogio: O pessoal responsável pelos leads tem feito um bom trabalho, pois nós temos percebido uma boa vontade da equipe em melhorar o processo de geração de leads de maneira constante, tanto em quantidade, como também em qualidade.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: Nós temos sofrido bastante em relação à quantidade de leads nos últimos meses em termos da disponibilidade de novos leads quando estes se esgotam em nossas lojas. Qualidade: A capacidade de efetivação dos leads está aquém do esperado. Talvez, em virtude de não ter sido feita uma higienização mais criteriosa em uma base de dados que já foi muito trabalhada. Suporte: O tratamento e aumento da base de dados são trabalhos que precisam evoluir de parte da equipe responsável pelos no Banco BMG. Nós ainda não tivemos uma resposta positiva da equipe de suporte em nosso pedido de reclassificação dos leads por produto, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quantidade: Os leads são fornecidos em pouca quantidade. Com a nossa média diária de ligações, sem muita agressividade, nossos colaboradores esgotam rapidamente os leads disponibilizados. Qualidade: A qualidade dos leads não está satisfatória e acaba por desgastar o nosso colaborador devido à quantidade excessiva de tentativas para se realizar um contato efetivo. Também é preciso higienizar os leads em virtude da Lei Geral de Proteção dos Dados, por exemplo. Suporte: Nós temos suporte. Quando nós entramos em contato com a equipe responsável, quem atende pede que nós esgotemos os leads antes de ligar pedindo ajuda. Ou seja, se efetividade dos leads for muito ruim nos primeiros quatro mil contatos, nós temos de terminar de um mailing dez mil nomes mesmo com produtividade muito baixa. Sugestão: Para aprimorar o processo de utilização dos leads, a Help deveria fazer parcerias com empresas para obter leads com mais propensão de vendas, adquirindo bases de dados mais atualizadas com o comportamento do cliente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema: A geração dos leads já ganhou uma melhoria grande e tornou-se um processo mais maduro, onde os problemas pontuais continuam acontecendo, mas é um processo que vai acabar devido à LGPD, o que vai nos obrigar a ter leads criados com informações nossas mesmo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Sistema: Geralmente, nós temos poucos problemas com os leads, e quanto houve alguma ocorrência, esta foi resolvida rapidamente pela equipe responsável.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema: Nós percebemos uma melhora no processo de utilização e operação dos leads nos últimos doze meses. A área responsável criou um balde único no CRM e isso melhorou a distribuição dos leads, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Sistema: O sistema do Itaú precisa estar acoplado dentro do nosso sistema Help. Para liberar uma API para Help, o Itaú demora muito, por exemplo. Se fosse um sistema integrado, nós acreditamos que essas liberações seriam mais rápidas. Sistema: A quantidade de leads esgota-se rapidamente e a efetividade dos contatos com os clientes potenciais é muito baixa.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema: Os leads tiveram uma melhora perceptível em sua utilização dentro do sistema DNA, que substituiu o Integral. Informação: Dentro da Help, os leads são essenciais para se fazer o acionamento, agendamento e atendimento ao cliente, mas a quantidade de leads é ainda pequena, pois com três mil fornecidos e quatro consultores, nós “rodamos” todo os leads em três, em média, por exemplo. Qualidade: Em oitenta ligações por dia, em média, usando os leads, nosso CPC, contato com o próprio cliente, fica entre cinco a oito clientes, ou seja, aproveitando diário em torno de dez por cento. Sendo que desses cinco a oito clientes, o consultor ainda vai precisar ofertar produtos, assim a taxa real de aproveitamento dos leads fica em menos de dez por cento, o que é muito baixa para uma listagem vital para o nosso negócio. Suporte: Não tem uma resolução dos problemas com os leads em termos de baixa efetividade dos leads. A resposta da área responsável pelos leads é que o balde disponível é esse e nós temos de trabalhar com o que é fornecido.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistemas todo dia tem problema de processamento",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sobre os leads, melhoraram 10% nos últimos 2 meses, mas antes disso haviam piorado 200%. Desde que comecei o trabalho com a Help em 2017 temos bastante dificuldade com os leads, nosso CPC não passava de 7%. Neste ano, segundo nosso comercial, por conta da LGPD tivemos uma piora enorme. Antes disso fiz diversos testes, requisições e o problema dos leads nunca foi solucionado. Nosso principal meio de prospecção é o acionamento, precisamos de melhorias no CPC!",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Temos algumas lojas que os leads fornecidos são poucos. Também temos uma franquia que não tem leads.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","temos lojas que literalmente não tem leads ou são muito poucos",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Visão: É preciso que haja uma busca eficaz no mercado para trazer novas bases, pois os leads são um mecanismo essencial para a nossa procura por novos negócios.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","A mudança para o novo sistema DNA não trás a informação correta, DEsde o seu piloto já foi identificado e mesmo assim, os problemas persistem até a data atual. Já foi feito levantamentos e até o momento não temos nenhuma gestão a respeito do CPC da loja. Coord. da help estão ciente e até o momento estamos trabalhando sem confiar nesse relatório. Gestão está toda na mão do consultor. Dessa maneira, o sistema anterior atendia muito mais a nossa necessidade. Pelo menos a informação era confiável.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","A resposta sobre as requisição dos leads demorar muito",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Ainda temos demora para eposição de Leads e isso deveria ser melhorado .",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Apenas o nosso setor CRM tem a gestão desses LEADS, eu, do setor Financeiro não tenho esse acompanhamento.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","com a mudança do DNA para o intergrall ficou mais difícil o acompanhamento dando diferenças nos valores relatórios e estatísticas mais difíceis de acompanhar sugiro treinamentos periódicos para supervisores principalmente de acompanhamentos. Leads de super conta não consig , são poucos e sem contato sendo necessário o complemento com uma base externa. Qualidade ficou inferior a antiga. DNA Ficou com muitos botões e um único treinamento foi pouco",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Sistemas de informação e gestão","Constantemente temos lojas ficando sem Leads disponíveis e, também, os telefones frequentemente incorretos. Quando aberta requisição sobre disponibilidade de leads, as respostas muitas vezes é que está em período de carência. Nos deixando sem ter o que fazer.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Diversas lojas com problemas desde a inauguração sem solução apresentada e prazos não cumpridos. CPC baixo e inviável para manutenção de loja.",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Estao em constante evolução.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Há espaço para melhorar",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Intergrall/DNA funciona dia sim, dia não! Para todo mês na semana do 5º dia útil! Para, sai do ar, fica instável, fica lento em pleno 5º dia útil, é de enlouquecer qualquer ponto de venda/atendimento. A localização dos clientes, contato certo é muito ineficaz, se realiza 100 ligações e localiza 2 clientes, no pedido de higienização o argumento é sempre o mesmo e o problema é sempre a tabulação da equipe, a atuação do consultor, percebe-se baixo interesse em atuar, sendo que a principal ferramenta de venda é o telemarketing.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Leads com muitos clientes sem contato e prazos longos demais para a solução dos problemas",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Leads insuficientes, tempo de carencia poderia ser reduzido.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Leads mais assertivos.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","o sistema de inf9ormações e gestão tranquilo",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Os leads têm pouco contato, nosso % é muito baixo. A informação é peça fundamental para o sucesso da operação. Já tivemos reuniões com o time de CRM mas não melhorou em nada.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os leeds não são eficazes, contato muito baixo e o balde não é abastecido com novos clientes.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Podemos melhorar",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Qualidade na taxa de contato com cliente, precisamos evoluir, visto que é a melhor ferramenta para atingir as metas. melhoria nos leads de cartão.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Quanto aos leads temos lojas com excelente quantidade de leads porém ainda pecamos muito na qualidade dos mesmos. Quando temos um problema de leads o SLA da requisição é muito longo e isso deixa a loja parada por um bom tempo o SLA para loja sem lead por ex. deveria ser de poucas horas e nao de dias. Acredito que o material para utilização dos leads deveria estar no Unico e ser atualizado de forma agil de acordo com as alterações de sistema o que nao temos.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Referente a higienizacao dos lead os contatos telefonicos muitos inexistentes.",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Referente os leads muito cliente não conseguimos chegar, fazer higienização da base.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Satisfeito nas variáveis avaliadas.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema de fácil utilização",null,"Franquia","Franquia - Gestor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1816]
["Sistemas de informação e gestão","SLA para resposta dos problemas ou abastecimento pelo SAF é demorado demais e na maioria das vezes resposta padrão sem resolução. Base de refin com clientes aptos e não disponibilizados CPC baixo em clientes novos Processo para discagem poderia ser mais rápido, ser cliente sequencial e não ter que ficar escolhendo balde em toda ligação",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Sistemas de informação e gestão","Sou da área de CRM da Portalnova, porém não tenho acesso aos leads fornecidos no Intergrall, gostaria inclusive saber se é possível ter acesso a esses leads para realizar campanhas e ações específicas por produto.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Temos praças onde os leads são muito ruins, não conseguimos contactar os clientes. Também estamos tendo grande dificuldade nos leads de saque complementar",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Um sistema inteligente para excluir ou editar os números possivelmente errados no sistema facilitaria na qualidade dos LEADS ofertados, ex: Número real da pessoa: (55) 123456789 número cadastrado do LEAD que o sistema tenta ligar (12) 3456789... O número do contato está certo, porém na base está cadastrada de forma errada, reduzindo quase que a zero a chance de um contato com sucesso. (claro que na nova plataforma temos o poder de arrumar) :D",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","A base de Saque Complementar está migrando alguns clientes de convênios inelegíveis.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","a parte tecnica não da apoio necessario",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","A qualidade dos leads, é completa porem muito pouco assertivo, o contato é bastante difícil, em alguns mailings são disponibilizados com muitos CPFs, porém nunca conseguimos chegar no meio do lead e sempre rodando nos mesmos clientes,",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Acesso aos sistemas são bem didáticos, mas temos muita instabilidade principalmente no DND ( Intergrall).",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Acho que deveriam rever a taxa de juros, e facilitar o comissionamento das lojas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1831]
["Sistemas de informação e gestão","Acredito que ja melhoraram muito a higienizacao dos telefones dos clientes , mas por exemplo a base de Super Conta nao consignavel ainda temos dificuldade de contato.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Ainda temos muita instabilidade no sistema, otimizaria muito tempo se fosse mais rápido.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","alguns leeds o cliente já fez a produto a muito temo e parace pra gente oferecer o mesmo produto, o refin deveria ficar na base sempremais some, cliente de outro estado que fez na nossa loja tá em outra base do mesmo estado dele e não no nosso, mesmo ele fazendo na loja.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","AS BASES DE LEADS DEVERIAM PASSAR MAIS VEZES NA HIGIENIZAÇÃO",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Atendimento dos gerentes e suporte do Itaú é péssimo. Nuca tenho suporte.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","BANCO BMG TOP.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","cada dia ainda melhor",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","campanha de incentivo poderia atualizar mais vezes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Com relação ao suporte do IBCONSIG o suporte técnico e central de atendimento ao franqueado, deixam muito a desejar, deixam muito a desejar quando se trata de duvidas referente a sistema e status de proposta. Mas mediante o que era melhorou.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Com relação ao suporte técnico, precisamos de mais agilidade na resolução de problemas",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Com relação as pendências , a devolutiva deveria vir mais clara , para quem está aqui do outro lado conseguir compreender e solucionar de forma rápida e objetiva",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Deveria haver um maior filtro em relação aos leads disponibilizados. Apesar da LGPD, poderia aplicar um filtro mais eficaz, pois, na ponta, o correspondente recebe poucas ou erradas informações.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","deveria ter uma maneira de impedir que o cliente mude de banco sem que ele deixe de pagar a parcela",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","DNA apresenta erro praticamente todos os dias Requisições urgentes muitas vezes possuem prazos longos, respostas equivocadas que acabam por demandar muito tempo para solução de problemas ou resolução de erros para fechamento da venda. Os baldes de SC estão melhores, porém em pouca quantidade. O balde novo, adesão são muito ruins, o híbrido e SC acima de 20km também são. A loja zera os leads de SC e às vezes ficamos dias sem carga, ao abrir requisição a resposta é sempre a mesma: Está no prazo certo para recarga. IBconsig poderia apresentar uma tela, onde na mesma simulação a gente conseguisse visualizar os valores liberados nas diversas tabelas, para otimizar o tempo e tornar a negociação mais fluida.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","DNA apresenta erros todos os dias, Ib consig sistema difícil para digitação tem que calcular parcela por parcela muito demorado.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","DNA encontra com muita instabilidade deixando muitas lojas sem meios para correr! Finaz é um Sistema que seria o mais usado, mas as informações fornecidas não são confiáveis! Precisamos de sérios ajustes!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","É uma empresa que não tem do que reclamar sempre com as melhores condições para o funcionário e ós clientes",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","Eficácia do Portal de Vendas em termos de: Nota referente ao suporte técnico que fique claro, pois demora muito para se resolver quais quer problema de TI Eficácia do sistema IBCONSIG em termos de: Tudo digitado pelo DNA",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Em questão dos leads , ainda tem muito a melhorar , muito cliente que não conseguimos contato .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Em relação aos Leds é algo que sempre estamos ,solicitando melhorias . As vezes temos clientes em determinados baldes ,sem nenhuma oferta disponível .",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1816]
["Sistemas de informação e gestão","Esse mês o sistema passou quase todos os dias com problema - erro no sistema solicitaçãoes de requisição muito demorada para questão de TI Leads estava dando erro em puxar os dados do cliente . Muitos cliente não elegivel nos leads da super conta não consignavel suporte do comercial precisar melhorar demora para resolver tudo no BMG",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Há sim uma insatisfação muito grande em relação aos sistema e processos com tantos erros e sistema fora, o processo na atuação da requisição muito demorada pra solucionar um erro ou problema, as vezes leva semanas isso faz com que as vezes PERDEMOS AS VENDAS PELA DEMORA QUE O CLIENTE RECLAMA. Precisa melhor esse aspecto.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Infelizmente o sistema está sempre com instabilidade e o suporte não ajuda muito, sem contar na demora da sla nas requisições.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Intergrall : sistema completo quanto a sua estrutura, porém apresenta muitos erros no decorrer do mês, o problema têm sido recorrente, principalmente quando inicia o mês, no final do mês, e sempre que altera uma regra de produto, demora pra ajustes. Trava muito, cai toda hora, dá erro nos baldes pra efetuar ligações, problemas nas telas de anexos, na digitação de propostas: colocamos anexos, e sistema não grava etc. Leads - fácil quanto ao uso, e forma de discagem, a quantidade gerada também muito boa, porém peca na qualidade: O sistema não acata as tabulações que fazemos - exemplo: o cliente volta , com os mesmos números, colocamos que vários contatos são inexistentes, porém os números permanecem. Os leads de clientes que não conseguimos contatos voltam pro balde sem higienização dos telefones, o que faz constar muitos clientes, quando na prática tais nomes são sempre os mesmos que não conseguimos falar. Hoje com a venda digital, e com tantos bancos que operam com call center e mar aberto, deveríamos ter leads de outras regiões e estados, isto geraria maior receptividade de clientes, que muitas vezes, não gostam de fazer no mesmo local que moram. Os nossos leads são locais, o que faz rodar carteira da mesma região, e competimos com nossas próprias lojas (outros franquiados próximos). OBS: O fato de não permitir atender outros estados, invibializa fazermos um trabalho de captação e divulgação em mídias sociais por exemplo.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Itaú deveria ter opção para da o valor dos refins em uma única dela, sem precisar abrir uma a uma.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Leads de super conta , clientes que estão vindo ja foi ligado , eles não são tomadores, nossas super conta são de panfletagem e clientes que entram da rua . Refin , esta vindo cliente sem oferta, taxa de juros mesmo em 18 vezes é alta , clientes fazem conta e não fecham, preferem ir para concorrência . clientes com help em atraso voltam tanto em refin como em outras bases, ligamos e quando vamos abrir a oferta não tem nada disponível.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Leads na maioria das vezes, tem 5 contatos que todos não existem ou não é do cliente. Bastante dificuldades de falar com os clientes.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","LEEDS OFERECIDOS MUITO RUINS",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","melhoria nos leads",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Muitas as vezes o sistema fica lento e travando, ou as vezes mesmo dando erro.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Muito bom!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Muito bom nosso sistema",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","na maior parte estamos com estabilidades no sistema do dna, e na opção dos Leads não temos o código e sub-orgão do produto do fgts para inclusão do agendamento.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Não temos encontrado facilidade em reverter vendas com os leads do intergrall. Ib consig é super fácil, já o processo de anexar documentos digitais no ic consig são morosos, tamanho de anexo, formato, muitos campos... Mas após a inclusão, o fluxo é satisfatório.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Não utilizamos o IBConsig. Os leds deveriam vim com uma taxa de convrrsão melhor, maior higienização na base.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","o Dna em si é muito bom, porem fica dando erro direto principalmente final de mês que estamos correndo atrás de vendas, o chat estou um pouco insatisfeita pois sempre que estou falando, e eles não tem uma resposta fica encerrando toda hora o chat e com isso não consigo uma informação clara.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O dna tem apresentado muita instabilidade. O que nos atrapalha muito pois somos dependentes dele para tudo.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","o sistema Dna esta completo e cada vez melhor! as vezes as instabilidades incomoda pois temos metas diárias e se o sistema parar fica difícil segurar o cliente em loja ou para o dia seguinte nem penso em formulários de contingencia pois e muito burocrático , acaba que gera outros fatores . o Itaú precisa melhorar o suporte muito",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","O sistema DNA tem uma grande instabilidade constantemente ficamos sem sistema.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","O SISTEMA É SEMPRE A BASE OPERACIONAL PRA QUE AS ATIVIDADES SEJAM CONCRETIZADAS E SIM , SÃO RARAS VEZES QUE NÃO FUNCIONA , NA MAIORIA DAS VEZES ESTÁ SEMPRE DISPONIVEL PARAS AS NOSSAS NECESSIDADES",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","O suporte é ótimo, porém precisa-se atualizar na academia help,. Leads sem informção, cliente zerados e desatualizados.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","O suporte técnico referente ao IBCONSIG, com relação aos problemas do dia-a-dia quase sempre demanda um tempo, que não dispomos desse tempo, haja a vista que precisamos de agilidade por conta da concorrência.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","os leads , deverião vim mais certos , tem alguns cpfs que não tem o numero correto",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Os leads com mais contatos novos seria um diferencial.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","OS LEADS ELES SÃO MUITAS VEZES CLIENTES REPETIDOS E OS TELEFONES DE CONTATO, JÁ FOI PIOR, HJ ESTÁ BOM.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Os leads estão com a maioria de telefones errados, que não é do cliente em ligação, Muitos leads zerados de valores Somente conseguimos com ações externas",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Os sistemas são excelentes, em prazos de requisições que são demoradas ou tem casos que prolongam mais ainda e isso acaba ficando chato para passar para os clientes. Muitas das vezes clientes desistem das operações por conta disso.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","parabéns, sempre informativos e extrema rapidez para resolução de problemas.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Podemos melhorar nossos leads excluindo os números não assertivos, pois mesmo colocando que não é do cliente, o mesmo número volta para a base.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Poderia abrir o leque para entidades privadas .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Sistemas de informação e gestão","poderia ser, mais compacto, as vezes ainda é confuso, mas invista do quera esta melhor ! ibconsig do itau, totalmente ultrapassado, demora muito tempo pra fazer uma simulaçoa de refin se o cliente tiver mais de um contrato.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Poderíamos ter mais acesso para poder fidelizar o cliente em questão de problemas de cartão já que no interior não temos agência.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","poderiamos ter politicas de contratação mais simples e um contato mais direto com a mesa que nao fosse apenas por meio de requisição.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Sistemas de informação e gestão","Ponto negativo só a parte técnica, precisamos de mais agilidade nas soluções de nossos problemas tecnicos.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Pontos a melhorar: SAF, preparação do pessoal para suporte IBconsig sem suporte comercial",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1814]
["Sistemas de informação e gestão","Pouca assertividade de contatos com cliente na base do Super Conta",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","precisamos de mais agilidade e clareza com relação ao retorno de propostas negadas",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Problema sempre passa por instabilidade, entendemos que tem haver com as mudanças, e que faz parte do processo.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Qualidade dos materiais de orientação e padronização disponibilizados no Intergrall: completos, fáceis de entender, que ajudam a implantação e controle. quanto essa nota pois estamos utilizando o DNA - nessa troca de sistema, nao foi interessando para rotina do dia a dia, existem informações desnecessárias que não temos tanto necessidade de imediato e informaçoes que precisamos de imediatos, se torna difícil pois esta dentro de tela e mais tela.. Eficácia na resolução de problemas com os leads: atendimento, rapidez no retorno, solução dos problemas. essa nota devido a resolução quando parte para a T.I demora dias e meses, e pra quem esta na ponta nos torna inviável o tempo de solução",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1809]
["Sistemas de informação e gestão","Qualidade excelente!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Quando estamos em contato com o cliente e o sistema trava, quando retornar consta em consulta o nome do cliente e horário, mas o principal não tem, que é o CPF.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Quantidades de leads infelizmente não tem contribuído muito. Demora para abastecer, quando abrimos requisição para o abastecimento sempre recebemos a mesma resposta \"leads em período de carência\" quando entra na maioria das vezes dura só 1 dia . Quase sempre no final do mês o portal de vendas fica com o sistema indisponível. dificultando na produção da loja.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","quantidades de ledas muito pouco e tel não atualizados",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","quanto ao sistema depois que tivemos alteraçoes para o dna ficou bem pior toda hora o sistema cai e nao temos acessos clientes em loja reclamando.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Requisições com SLA muito extenso",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Satisfação e eficácia.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Satisfeito com os produtos fornecido na help.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","seria ótimo se conseguimos levar os clientes INSS antes de 2015 para receber em nosso banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema apresenta falhas constantes, o que impossibilita nosso trabalho. As bases de clientes estão muito poluídas, muito difícil conseguir falar com o cliente e a tabulação telefone errado não funciona, porque mesmo tabulando telefone errado, o número de telefone sempre volta para o cadastro do cliente.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema bom poderia ter telefones mais atualizados nos leads.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","sistema camera foto bmg e muito cansativo para cliente e analista , sindinap os beneficios aparentemente sao bons mas na utilização nao conseguem.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","sistema com muito erro, lento fica so no \"AGUARDE\", some limite de cliente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema de informação e Gestão perfeitos.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","sistema esta muito bom com informações necessarias p todo atendimento",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","sistema lento, trava, ou o telefone não funciona , sempre temos um problema sistemico, que nos toma um tempo que poderia ser melhor utilizado apra captação de clientes.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sistema oscila muito, muitos erros e quedas diárias",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","sistema sempre apesentando constantes erros, seja na simulação ou em outras ferramentas também. o Saf demora muito para resolver as requisições, onde propostas ficam paradas por dias",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Sistemas de informação e gestão","sistema sempre oscilando,já ficamos por mais de 3 dias sem poder acionar quase que nada,sempre com erro,ou quando vem sem dados,até se abrir uma requisição,cliente já foi embora leads,quando colocamos telefones errado,que não existe,volta em menos de 7 dias para novamente acionar. que tivesse uma higienização semanal atualização de clientes entrantes mais recentes ,pois os concorrentes estão sempre na frente,o máximo que recebemos é de 2019-queremos clientes assertivos e novos nos contatos,tenho 3 consultoras orçadas,e preciso fechar minhas metas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sistema tem ficado muito intermitente e demorando a voltar, o que prejudica o desempenho.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","sistema terrível",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","So Falta integral o modulo gestão e esteira visão ranking no DNA",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","so temos problemas com leeds demais ok",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Sob os leeds, precisa ser higienizado, recebemos clientes que nem oferta tem, outros que estão devendo, na maioria sem sucesso aí conseguir contato, vem quantidade mas qualidade as vezes sentimos falta, com o time que temos se os leeds vinhesse mais acértivo seria excelente",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sobre o Leads temos um pouco de dificuldade de contatar os clientes.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","Sobre sistema e ajuda no sistema nao tenho oque questionar tudo ok",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Sugiro melhorar os leads",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","suporte ok leds , existem pontos a melhorar nos leds , muitos não conseguimos contato com cliente reais",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Suporte quanto a questionamentos de negativas e impedimentos ineficiente.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Suporte sempre pontual e comprometido com a loja.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","tem coisas que precisa ser melhorado",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Tem que melhorar a estabilidade do sistema e a qualidade dos Leads.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1809]
["Sistemas de informação e gestão","temos bastantes leads, mais tem muitos números que não conseguimos falar com o cliente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1809]
["Sistemas de informação e gestão","Tivemos problemas com IB consig nao conseguiamos ter acesso as propostas",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","Todos os dias o Portal de Vendas apresenta erro.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","Treinamento academia help desatualizados, sistema saf via telefone até da uma previa dos problemas, via aquisição prazos deveriam se mais curtos existem casos que levam 2 dias úteis para resolução, deixando propostas paradas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Sistemas de informação e gestão","Tudo ótimo!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Sistemas de informação e gestão","um modo que pudesse salvar as propostas digitadas sem precisar finalizar, deixar salva como rascunho!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1816]
["Sistemas de informação e gestão","99,9% das vezes, estamos sem suporte relacionado ao ib consig os leads de acionamento DNA se repetem de forma absurda. ex; ligamos para um cliente no dia 20/09, agendamos para uma semana, e no dia seguinte o contato do mesmo aparece de volta para acionarmos.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","A impressão que tenho é que a empresa trabalha com os mesmos cliente e não renovam os leads, logo os clientes sem margem vão sempre estar sem margem e as vezes sem nada pra oferecer.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","A MAIORIA DOS LEADS PRECISA SER AVERIGUADO POIS A MAIORIA SAO NUMEROS ERRADOS E VAZIOS DE PROPOSTAS",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","acho que o credito na conta deveria ser em mas parcela.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Acho que os leds nao esta bom pra nos termos um retorno bom ... Resolução de problema demora de mais e algumas atendente nao sabe nos orientar",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","As informações no portal de vendas vem de forma prática e clara, é ótimo você poder acompanhar sua produção pelo mesmo sistema aonde você faz o acionamento. Uma boa ideia seria implantar as informações da produção de outros produtos como consignado e fgts no mesmo portal.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","As vezes o portal de vendas, dá muito problemas, erro, e demora muito a ficar instável novamente, e no Ibconsig esta dando muito problema de senha.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Ate o momento não tem nada a reclamar e sim só a elogiar.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Bem ágil!",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Boa tarde,poderia ter um sistem que atualiza os dados e elimina os telefones errados pois maioria nao e do cliente e de empresa que nem nunca ouviu falar do cliente",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Dados desatualizados dos clientes dificultam bastante o desenvolvimento da venda, exigencia de documentações de difícil acesso ou não disponibilizada pelo inss como INFIBEN causa retrabalho e tardia desgastando consultor e cliente.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Demora para volta dos leads, principalmente bmg card e refinanciamento. Nao temos clientes para efetuar ligações.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","E um banco que está em crescimento e visar em treinamento pra funcionários sempre estarem qualificados, feliz por fazer parte da equipe Help",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1815]
["Sistemas de informação e gestão","É um bom sistema.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Em relação a leads é bem difícil, pois quantidades temos o suficiente, porém qualidade não temos. Isso é bem difícil, pois temos uma meta diaria de acionamentos, entregamos essa meta, mas não temos retornos de clientes, é muito raro conseguir contactar um cliente.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Em relação ao Ib consig o suporte deixa muito a desejar. E sobre o leads não estou satisfeito.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Excelente o treinamento.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1815]
["Sistemas de informação e gestão","facilitar a integração do cliente a era digital pois muitos idosos ainda enfrenta muita dificuldade com acessos na tecnologia",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","gostaria que tivesse alguma tela paralela para pesquisa, como por exemplo, as vezes ligação entrante estamos numa simulação de outro cliente, temos que finalizar todos os números para conseguir ver para o cliente de ligação",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","ib consig muito bom,",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Lead de consignado é insatisfatório, pois só puxam clientes não tomadores de empréstimos.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","leads antigos, que não ajudam para obter um contato cm o cliente .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","LEADS EM QUANTIDADE MAIS SEM QUALIDADE, MUITO TELEFONE DEZATUALIZADO.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","leads fornecidos deveria ser mais assertivos,",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","LEADS PESSIMOS NA CIDADE DE INDAIATUBA SP",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","LEDS VELHOS, COM POUCO RESTORNO A MAIORIA DOS CONTADOS NÃO SAO MAIS OS CLIENTES, O RETORNO QUE TEMOS É ATRAVES DE REDES SOCIAS COM PUBLICAÇÕES QUE FIZEMOS TODOS OS DIAS",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","no ib consig,as vezes tem problemas de sempre esta repetindo a mesma pendencia. ex: fotos, documentos , sendo na maioria das vezes legiveis",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","No momento estamos passando por desafios pois estamos sem gestor na loja e perdendo varias oportunidades por não ter o devido suporte para desenvolver um trabalho mais eficaz",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Sistemas de informação e gestão","NO MOMENTO INSATISFEITA COM O MOLA DEMORA MUITO TIVEMOS CONTRATROS CANCELADOS'PORTABILIDADES ALTAS\" NO FECHAMENTO DO MES,POR CONTA DE ERRO DO PROPRIO SISTEMA",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Nos Leads quando sinalizados telefones errados, deveria ser retirados, pois a muitos clientes que não conseguimos contato devido a ter telefone errado.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Nos leads temos uma certa dificuldade de encontrar o cliente.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Nossa interface é muito objetiva e de fácil assimilação comparado ao sistema de outros bancos",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","O sistema em si é tranquilo.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","O sistema tem grande instabilidade pois vive com erro e caindo, as vezes fica horas com erro na loja sem poder fazer nada. Os problemas as vezes demoram para ser resolvidos, os leads não são bons pois não dão retorno como deveria e as vezes vem pouco lead em base primordiais.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","os leads precisam melhorar a parte dos números de contato , 90% não existe ou é errado. precisa ter uma repescagem desses contatos.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","os produtos são muito bons",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Os suportes em geral são lentos. Os leads muito desatualizados, muitos leads poucos contatos positivos",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Precisa de mais esclarecimento a mesa de credito e muito falha tem que colocar mais informaçoes para que nos correspondentes possamos ajudar o cliente a aprovar a proposta. Tem clientes que mandam tudo ceritinho e a politica da mesa barra. Os leads fornecidos sao terriveis de 100 ligaçoes 20 atende numero errado, nao conhece e quando atende. Precisa melhor isso tambem",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","quantidade de leads para ligar são bom, mas os números são muitos repetidos caem na base todos os dias clientes que já ligamos no dia anterior , e clientes de consignado super difícil de conseguir nos leads",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Satisfeita com todos os produtos ..",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Satisfeita, ate certo momento não tenho do que reclamar",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Sistema DNA apresenta muita instabilidade, ja passamos 03 dias sem conexão de internet e sem resolução da TI.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Sistema é muito bom, prático fácil de acompanhar, só peca em telefone errado ser tabulado e voltar prós leads, forra isso o sistema é maravilhoso e prático facilita o trabalho",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Sistema em constante instabilidade e sem suporte para resolução de problema, demorando a ter resposta ocasionando desistência dos clientes.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Sistema IB precisa ser mais ágil e ficaríamos mais felizes se possível agente poder usar em outro navegador que não seja o explore pois só lá que deixa utilizar a tabela de taxas e nos outros não aceitam seria uma grande melhoria !",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Sistemas deveriam não ter tempo rápidos, de encerramento, dificulta na digitação.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Sobre IB Consig não acho que dão total suporte técnico ,pois estou com problemas em baixar ou visualizar telas de PDF no ib e ate hoje não regularizarão p/ mim;",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Tem diversos leads que colocamos telefone errado, e quando ligamos novamente continua la",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","ter mais propaganda e isso ja esta acontecendo muito bom",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","um forma de parcelamento maior e caixa eletronico na loja seriam ideias para aumentar nosso fluxo de clientes.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","A empresa possui bastante formação e reciclagens nos processos de cartão e CNC. Falta apoio na questão de consignado.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Acredito que poderia se melhorado no requisito de cancelamento e proposta, algumas que nao estao na nossa alçada, e por erro",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","ATUALIZAÇAO DOS LEADS.....EXCLUSAO DOS NUMEROS DE CONTATOS INESISTENTES OU DE TERCEIROS SEM CONHECER A O CL DO CADASTRO",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Muito satisfeito com os nossos sistemas .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Com relação ao sistema, o mesmo vem melhorando cada dia mais, porém ainda existe uma instabilidade e erro do mesmo impressionante. O sistema IB consig , muitas das vezes parece que as propostas se perdem na famosa \" esteira\" e convenhamos que por mais que hoje o sistema seja digital, o nosso público muitas das vezes ( diria que mais de 80%) vem em loja formalizar, pois ou não sabe utilizar e fazer ou não tem internet ou telefone para tal e simplesmente por um erro sistêmico cancela-se a proposta ( ou seja, cancela-se a expectativa do cliente e o trabalho do consultor) e simplesmente orienta a refazer, porém muitas das vezes o cliente não tem condições de voltar a loja. Poderia ter uma forma de reaproveitar a mesma, já que o erro foi sistêmico e não do consultor ou cliente. Ajudaria muito.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","COM TODAS AS MUDANÇAS PARA MELHORAR ,REALMENTE PRECISAMOS DE MAIS SUPORTE.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","Em relação AO DNA NÃO TEM MATERIAL DISPONIVEL para visualizar os meses anteriores de vendas ex: venda simestral e disponível os clientes em atraso de facil apar acesso aparer para o consultor que digitou a proposta para ligar e fazer cobrança, somente conseguimos visualizar se pedir a diretoria.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","FALTA MUITO SUPORTE COM CLAREZA",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Leads fornecidos com muitos telefones incorretos e tb quando tabulamos telefone do cliente errado ele ainda continua no sistema.Acredito q facilitaria muito a retirada desses numeros inexistentes. Referente ao suporte técnico principalmente com erros no sistema é muito demorado precisamos de um retorno bem mais rapido.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","leads ruins e toda hora cai o sistema",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Leads são velhos, números de telefone que a mais de 7 anos não são mais dos clientes, precisamos de leads novos a concorrência a esta mil anos luz a frente de nós. Enquanto eles compram leads de clientes novos com margem cheia disponível , nós vamos panfletar na rua, na sorte conseguimos alguns que são aposentados que tenham margem ou contrato para compra.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Melhoramento nos leads",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Melhorias quanto a assertividade dos leads fornecidos.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Minha loja tem problemas com leads desde quando foi inaugurada há 2 anos. Já reportei e criei soluções enviando para todos os os superiores entre coordenadores, gerente comercial e nunca tivemos solução. Minha loja passa mais de 15 dias consecutivos sem leads em alguns baldes e quando retorna são os mesmos leads anteriores já tratados e na maioria das vezes não possui contato com a pessoa certa. Minha sugestão é expandir o raio de atuação da loja, visto que várias cidades próximas com menos de 50km não são atendidas por nenhuma loja e não estão em nossas leads. Assim teríamos mais leads e mais possibilidades",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","muitos leads depois da integração da nova plataforma, veio com muito erros.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Muitos leads disponíveis e quando ligamos o cliente não está elegível a nenhum produto.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","No caso , ainda falta ajuda na questão do suporte, ferramentas amplas para o Supervisor , contatos diretos por email sem ter que envolver coordenador, exemplos mesa de crédito , pedir prioridades em requisições com urgência como confirmação de cliente em loja, exceção de digitação de analfabetos.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Sistemas de informação e gestão","O fato do sistema alto fechar em 12 minutos sendo nescessário a dogotação de senha e validação de não sou um robo , acaba atrasanso e consumindo tempo de atendimento. Os leads não possuem o tel corroto do cliente e possuem muitos números registrados sem nenhum contato com o cliente. As informações de recusa não são muito claras e o tempo de resposta é muito alto, dando tempo da concorrência reverter nossos contratos.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","O sistema quando era o intergrall era mais fácil, o DNA é bem mais complicado para obter informações. O IB está muitas vezes está fora e dando erro, ter que usar o internet explorer é problemático. Muito melhor o suporte de Marcio Rubira, ele atende prontamente, o que não acontecia com a Simone.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","os Leads , as vezes são falhos pois colocamos que o telefone não existe , e que não e do cliente , e não e tirado da base .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Os leads precisam melhora muito a acertividade de contato com o cliente,",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Podia obter mais clareza na digitação de alguns produtos, por exemplo, a portabilidade SIAPE.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","precisa melhorar os leads fornecidos ,clientes que falamos cedo e retorna atarde, cliente sem oferta e volta para ligar não da",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Precisa reconectar ao trocar de tela e alguns minutos de inatividade",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","PRECISAMOS DE CONTATO DIRETO COM A MESA DO ITAÚ PARA TRATATIVAS...",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Sistemas de informação e gestão","Precisamos de mais rapidez nos retornos de requisições quando se trata de aguardar SLA. SLAS com 4 dias, enquanto precisamos que seja tratado urgentemente, quando solicitado prioridade, não é dado.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Produtos excelentes",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Referente ao leads , temos visto que muito cliente rodam e voltam nos baldes constantemente , são clientes ja tomados , faltam clientes novos com margem precisas .",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Sistema claro, porém os leads poderiam ser mis claros",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","SISTEMA DNA ULTIMAMENTE COM MUITO ERRO - TODOS OS DIAS TEM UM PERÍODO QUE DÁ ERRO LEADS CNC NOVO A MAIORIA VEM EMPRESA PRIVADA INATIVA, SENDO ASSIM DEIXANDO DE APROVEITAR OS CLIENTE QUE PODEMOS TRABALHAR OS COORDENADORES PODERIAM TER ACESSO A CRIAR UM CRM JUNTAMENTE COM SEU SUPERVISOR PARA FAZER CAMPANHAS DE ACORO COM PERFIL DA LOJA TAMBÉM, COM ALGUNS CRITÉRIOS DE FILTROS",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","Sistema fica com problemas praticamente todos os dias.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Sistemas de informação e gestão","SISTEMAS OPERACIONAIS SÃO OTIMOS, POSSUEM OTIMO DESENVOLVIMENTO.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Sistemas de informação e gestão","Sobre os leads, só acho que o contato certo com o cliente é muito pouco, a dica seria de repente atualizar os fones dos clientes para maior contato e maior resultados.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1809]
["Sistemas de informação e gestão","Temos muito problema com leads, qualidade deixa muito a desejar, dificulta nosso trabalho tendo que sair para rua fazer capitação de porta em porta quase todos os dias.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1809]
["Sistemas de informação e gestão","tenho apredimento muito com todas as matinais e me desenvolvido cada vez mais como gestora.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1816]
["Suporte Operacional","A área é bastante competente, e todos os problemas são sanados, quase de imediato.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","A biblioteca da academia poderia ser mais organizada, pelo menos ser em ordem alfabética. Precisamos olhar a página inteira pra achar um treinamento e muitas vezes não achamos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","A CAMPANHA DEMORA MUITO PARA SER ATUALIZADA, AS VEZES RECEBEMOS ATUALIZAÇÃO APENAS NO DIA DE RECEBER. O LINK DA MATINAL DEVERIA SER DISPONIBILIADA NO UNICO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","A HELP se importa muito com o colaborador semore tem matinal que estimula, motiva, se importa com nossas emoções.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","A MESA DE CREDITO PECA MUITO EM DETALHES COMO PEDIR PARA ENVIAR O EXTRATO QUE JA FOI ENVIADO NA PROPOSTA ASSIM CAUSANDO ATRASO NA LIBERAÇÃO DO CREDITO, PARA NOIS CONSULTORES QUE ESTAMOS NA PONTA E FRUSTANTE POIS O CLIENTE NAO QUER SABER QUER APENAS O CREDITO NA CONTA CONFORME PASSADO PELAS MIDIAS DE COMUNICAÇÃO. OS TREINAMENTOS SAO ULTRAPASSADOS E MAIS DO MESMO NAO TEM ALGO DE NOVO QUE VENHA A CHAMAR A ATENÇÃO.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","a mesa de crédito poderia ser um pouco mais clara , principalmente nas requisições que pedem um monte de coisas tudo separado , onde poderiam pedir para corrigir a requisição toda de uma vez só.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1830]
["Suporte Operacional","A MESA ESTA ERRANDO BASTANTE QUANDO VAI AVALIAR AS PROPOSTA EX AS VEZES MANDAMOS OS EXTRATOS E FLA QUE NAO MANDOU REFIM NA MESMA PARCELA APROVAÇAO AUTOMATICO PEDE EXTRATO E NÃO ERA PRA PEDIR",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","A mesa nega proposta sem ler adrquadsmente o índice de reanálise aumenta sem necessidade. Não aceita conta de luz, e na reanálise aceita. Dois últimos extratos sinalizados e solicitam o mesmo já digitalizado achando que não está incluído. Nega proposta quando inclui o demonstrativo de crédito do benefício retirado do caixa eletrônico e depois na reanálise aceita substituindo o contracheque como o extrato de pagamento retirado pelo INSS. Cálculos de débitos concorrentes não é padronizado, um aprova de um jeito e outro nao.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1830]
["Suporte Operacional","A mesa nos atrapalha na gestão de tempo. Exemplo dessa semana: fiquei com uma cliente que era tutora da menor para a qual estavamos fgazendo emprestimo: a mesa passava informações incompletas, foi necessario mandar uma observação quase que implorando pra saber porque estavam negando a cliente de ser uma superconta. Parecem despreparados.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","A mesa por diversas vezes pedenciam as proposta com tudo certo",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","a mesma queixa de sempre, pendência fracionada, quando resolvemos uma pendencia, a mesa acha outra, ao inves de colocar de uma unica vez, pra ser tanto retrabalho",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","A reunião matinal: Muitas críticas chegando até mesmo a falar que os consultores que não tem foco e objetivo. As matinais antigamente eram apenas para apresentação dos produtos e treinamento e agora fugiram totalmente do foco virando uma agressão aos funcionários da HELP que não são funcionários do BANCO BMG mas sim prestadoras de serviços e funcionários dos franqueados das lojas HELP. Somos terceirizados e não funcionários do banco para na matinal nos tratarem como funcionários do banco BMG e nos chamarem de incompetente. Mesa de Crédito: Totalmente satisfeita pois são extremamente atenciosos, claros e rápidos para tirar as dúvidas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Suporte Operacional","Academia help pode ser mais completa, material e prova. Matinal focada mais em números e puxadas. Mesa ser mais objetiva no auxilio.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Academia help! é um ótimo gancho na navegação pelo site e além de sempre poder aprender/rever/atualizar-se sobre os matérias didáticos apresentados.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Suporte Operacional","Acho que o suporte operacional está dentro do aceitavel e não tenho que reclamar...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Adoro quando tem treinamentos, quanto mais conhecimento adquiro mais do produto vou saber e se caso houver alguma dúvida, sei que dentro da plataforma tem conteúdos disponíveis para eu estudar. A reunião matinal é incrível, cada matinal que assisto sempre tem novidade dos produtos e sempre tem aquela frase motivacional para começarmos o dia com o pé direito. O retorno da mesa no processo para análise de propostas é muito rápido. Assim consigo agilizar o atendimento com o cliente e quanto antes eu tenho um retorno mais rápido consigo fechar.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Agilizar mais nas requisições solicitadas",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Algumas requisições demoram muito de responder, ultrapassam o prazo e quando respondem, parece que não entendeu o que foi solicitado.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Algumas vezes a analise de credito deixa de informar os motivos de recusa e com isso o cliente fica perguntando o porque da ficha ser negada, e não conseguimos dar essa resposta por falta de clareza",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","amo a academia help S2",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Suporte Operacional","área com uma grande eficácia na tratativa das ações",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","as matinais deveriam ser fora do horario de abertura das lojas nao exatamente a hora que a loja abre para atendimento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","as matinais sao otimas e nos direciona com mais clareza .",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","AS REQUISIÇOES EVERIAM SER RESPONDIDAS MAS RAPIDAS.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1830]
["Suporte Operacional","As vezes é dificil atender a mesa e aprovar uma proposta e perdemos cliente.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","As vezes o sistema cai e prejudica",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Suporte Operacional","Central de relacionamento ou sac - deixou a desejar quando tive um problema com 2 clientes com comprometimento de 100% da renda comprometida com o cnc.. por um descuido e nessidade do cliente o sistema liberou valor disponível o cliente teve interesse porem comprometeu 100% de sua renda de forma que ele ainda fique em atraso pois o saldo que o inss manda não cobre o valor da parcela. por inúmeras vezes tentamos acordo para ajudar o cliente uma vez que por um erro foi aprovado pelo banco. sem sucesso e o pior de tudo e que o cliente prefere ficar sem pagamento do que sair DO BANCO E FICAR DEVENDO UM PONTO A SE PENSAR UMA VEZ QUE ACONTECEU E VERIFICAR NO QUE PODEMOS AJUDAR PARA UMA RENEGOCIAÇÃO DAS PARCELAS",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Clientes reclama muito de central de relacionamento 4002-7007, que cai as ligações, que demora muito o atendimento.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Como já sugerido anteriormente, acredito que o treinamento para colaborador com menos de 6 meses pelo menos deveria ter uma carga intensa de treinamento periodicamente, ou mesmo um pré planejamento já alinhado e padronizado na empresa. Já os veteranos, um tipo de reciclagem com avaliações periódicas, para alinhamento, esclarecimentos do jeito help padrão de processos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Suporte Operacional","Considero o setor de suporte operacional bom de forma geral.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Demora muito para termos respostas. Devem melhorar nessa questão.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","E Bem interessante como as aulas dos vídeos ensina muito bom",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","é um suporte muito bom, ágil na resolução dos problemas.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Em relação a treinamento tudo está ótimo.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Em relação ao SAF, são extremamente dificultosos em relação às nossas requisições e nunca conseguem resolver o problema.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","Em termos de suporte operacional deixaram a desejar comigo, pois estou com problemas de acesso à academia help e ninguém arrumou até hoje.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","esse dna nunca chega atualizado muitas duvidas , sem esclarecimento.....",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","esta sendo bem explicado os treinamentos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Excelente!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","excelente trabalho",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","gostaríamos que melhorase o tempo de analise",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Há muito a ser desenvolvido na comunicação entre a mesa e as lojas franqueadas.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Há uma dificuldade com as requisições. O espaço dado para descrever poderia ser maior, facilitaria ao descrever o problema em questão e se pudéssemos tratar já com a área responsável. Quando abrimos requisição para uma carta TED, por exemplo, abrimos em um setor que nos avisa que foi encaminhado para o setor responsável, há demora na finalização e gera demora para o cliente receber a transferência.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","MESA COM MUITOS PROBLEMAS PARA AJUDAR A LOJA",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Mesa de credito, as vezes demora nas analise, e as vezes acaba pendenciando proposta sem motivos, pedido pra anexar documentos já anexado, por exemplo.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Mesa de credito, Precisa melhorar a analise das propostas.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1830]
["Suporte Operacional","Mesa demora bastante com as requisições as vezes",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Mesa deveria ter mas atenção nas analises das propostas!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","muitas vezes é necessário pedir para supervisão abrir requisição de recusa de proposta ou pendencia de proposta erroneamente, e as vezes colocamos a proposta na parte da manhã e as 17h não havia sido analisada.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1830]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","muito bom .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito bom o treinamento.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1815]
["Suporte Operacional","Muito bom todo o sistema.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781]
["Suporte Operacional","NA MINHA OPINIÃO AS REQUISIÇÃO SÃO DEMORADAS, A AGILIDADE SÓ É QUANDO CHEGA O FINAL DO MES.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1830]
["Suporte Operacional","NA QUESTÃO DE SUPORTE OPERACIONAL É MUITO BOM POIS TEMOS MEIOS PARA TIRAR QUALQUER DÚVIDA, NA QUESTÃO DO SUPERTE AO FRANQUIADO LIGANDO PARA O 0800 EXISTE UMA DIFICULDADE",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","NUNCA ESTAREMOS 100% CONTENTES COM A ANÁLISE DA MESA PORQUE SOMOS VENDEDORES E AS VEZES NÃO QUEREMOS OUVIR UM NÃO.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","O Banco está melhorando a cada dia mais",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","O SAF DEMORA MUITO PARA DAS RESPOSTA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","O sistema operacional poderia ter mais empatia com nos consultores que ficamos frente a frente com o cliente pois o mesmo quer agilidade e acredito que a ajuda poderia ser mais clara e rapida.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","O sistema poderia ser mais rápido e com a atualização do sistema MOLA",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","O SUPORTE DEIXA A DESEJAR, APENAS NA DEMORA DE SOLUCIONAR OS PROBLEMAS, AGILIDADE É TUDO...",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","O suporte operacional ajuda no nosso dia-a-dia com duvidas aprendizados",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","O SUPORTE OPERACIONAL SEMPRE FOI MUITO EFICAZ, SEMPRE RESPONDE RAPIDAMENTE E AUXILIA BASTANTE.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779]
["Suporte Operacional","o suporte que temos é incrível, sempre que preciso sou atendida como muita rapidez e eficácia",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","o videos sao claros, curtos e objetivo...gosto bastante",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Ok. Mas as matinais deveriam trazer mais conhecimento e técnicas de vendas sobre os produtos, do quê apenas frases motivacionais. Nós que trabalhamos com vendas, gostamos de ganhar dinheiro",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Os cursos tem que ser um pouco mais curto",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Os treinamentos oferecidos são de uma excelencia sem tamanho, sempre trazendo as informações com clareza",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","os treinamentos são muito uteis para nosso dia dia assim como a matinal.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Suporte Operacional","Os treinamentos videos aulas, reuniõs, cursos são bem eficaz e ajuda a esclarecer duvidas sobre o sistema e sobre os produtos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","otimo, sempre respondendo com agilidade e resolvendo a solicitaçao",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Pode melhorar a Eficácia no encaminhamento para a área certa, que solucionará o problema.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Suporte Operacional","Prazos para respostas das requisições deveriam ser mais ágeis.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","programa de excelência em parte com regras e indicadores subjetivos.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","referente as assinaturas de testemunhas poderia ser minimizado, uma assinatura por testemunha para o contrato completo",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","resolução de problemas um pouco demorada",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","saf demora muito a dar retornos das requisições.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Suporte Operacional","Formato: periodicidade (3 vezes por semana) e duração (20 minutos) o horario que é muito dificil acompanhar todos",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Suporte Operacional","Sem suporte",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Sempre consigo atendiemnto",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Sempre estão me ajudando e sando todo suporte",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","sempre nos dando retorno das operações",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","show amo o unico help é bem pratico e facil de usar, ja em questão ao suporte técnico da mesa sobre resposta e direção as vezes não são claras e solucionadas, assim com nós aqui de fora e colaboradres de dentro devemos prestar mais atenção para que seja melhor para ambos e juntos termos melhores resultado isso fala no geral de digitação de proposta e reanalises.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","sistema demora muito para atualizar. morosidade na transferência das proposta para nome do operador quando sobe em outro cpf",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","O sistema qd da pane , e tem cliente em loja agoniado pra ir embora e demora muito pra voltar .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","sobre a matinal... super concordo por em ser tres vezes por semana , mas aqui nao se aplica essa metodo.. sem contar a forma que somos recebido em plena matinal.. o dia começar carregado.. desmotivado..",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Sobre a mesa de crédito, não possui coerencia alguma, não trata os casos como iguais e não atua de forma clara e unanime.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Sobre o portal de negociação, poderia ter um acesso onde o próprio consultor consegue já imprimir o boleto, sem ter que acionar o 0800",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1829]
["Suporte Operacional","sobre portal de negociação houve mudanças onde não disponibiliza mais acesso para o gestor da loja visualizar e imprimir boletos de negociação",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1829]
["Suporte Operacional","super proveitoso",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779]
["Suporte Operacional","Suporte é maravolhoso!!!",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Suporte esta de parabéns , sempre de prontidão para nos atender quando solicitado...",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Suporte oferecido é bom",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Suporte operacional trabalha com muita eficácia em todos os momentos.",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Suporte operacional, precisa melhorar mais em relação as propostas , e ligação",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Tem que aumento de suporte , demora nos retornos de respostas , não tem prioridades para atendimentos de urgência ao cliente entre outros .",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Tem questões que podem ser melhoradas quando se trata do SAF e SUPORTE/APOIO",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","Temos um bom suporte",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Temos um otimo suporte",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Temos um ótimo suporte e uma matinal sempre com novidades ótimas...",null,"Franquia","Franquia - Consultor","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1811]
["Suporte Operacional","tenho todas ferramentas disponivél",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","ter matinal mas vezes na semana",null,"Franquia","Franquia - Consultor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","todas as plataformas são bem feitas , com muitas informações sendo elas exclarecedoras.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","Treinamento de Técnicas de Vendas em termos de argumentos necessita de novos, pois os que são ditos já são aplicados no cotidiano da loja. requisições abertas ao SAF muitas vezes demoram dias, deixando então o cliente insatisfeito, pois fica na espera durante dias, acaba indo ao concorrente e fazendo lá.",null,"Franquia","Franquia - Consultor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1814]
["Suporte Operacional","Treinamento na academia deveria permitir a gente avançar, uma vez que precisamos tirar dúvidas rápidas o mesmo não me permite avançar para parte que preciso tirar dúvidas, sem conta a bagunça, tudo fora de ordem... precisa de uma organização urgente Matinal Help! acho super cansativa, muitas vezes não são diretos, ficam muito de papo e vez de ir para o que realmente importa, Matinal Motivacional, no meu ponto de vista é muito desmotivador, uma vez que o mês não está bom para mim e na matinal é falado como se fosse o melhor mês no ano . Mesa de crédito precisa ser mais clara e objetiva. Portal de negociação é uma da até preguiça de mexer sempre com erro Indicadores de Premiação precisa de ajustes muito falho o sistema, uma vez que ele atualiza 2 vezes no mês no máximo, o mesmo deveria ter atualizações rápidas, minha campanha de viagem está no ano de 2018 Único Help dificil de mexer",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Suporte Operacional","treinamentos são sempre ótimos e objetivos. matinal é ótimo para estimular a nossa semana e sempre tem novidades e lançamentos. sobre o saf, não tenho muito acesso, mas todas as vezes que precisei foram bem especifico, só demora um pouco para finalizar a requisição, poderia ser mais rápido.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Tudo muito bom.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781]
["Suporte Operacional","Um dos problemas enfrentados hoje, é a demora da mesa na análise de propostas, acredito que isso pode ser mudado e se tornar mais eficiente, bem como os erros constantes da mesa.",null,"Franquia","Franquia - Consultor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Algumas informações, embora divulgadas, não são acessíveis no único Help.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","área financeira péssima para suporte ao franqueado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1829]
["Suporte Operacional","Atendimento: Nós não tivemos grandes dúvidas em relação às comissões. Quando nós tivemos alguma dúvida a esse respeito, o suporte prestado pela Área de Comissionamento esclareceu os nossos questionamentos de forma clara e rápida, o que nós deixou muito satisfeitos.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Menos de 1 ano",1770,1771,1779,1831]
["Suporte Operacional","Atendimento: O suporte prestado pela equipe da Área de Comunicação nos esclarece as nossas dúvidas. Informação: Os relatórios da Área de Comissionamento não são muito claros.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1831]
["Suporte Operacional","Avaliação: O Programa Cliente Oculto deveria levar em consideração a dificuldade dos nossos fornecedores homologados de mobiliário em manter estoque de itens para pronta entrega. Ou seja, uma cadeira que falta em uma de nossas lojas não é um descaso de nossa parte, mas sim uma demora do fornecedor para entregar esse item. Avaliação: O Programa de Excelência é muito complexo e pouco tangível. As prioridades colocadas são complicadas de serem administradas pelo gestor. Não ficam cem por cento claras as métricas de avaliação. As informações na plataforma sobre esse programa também não estão claras. Treinamento: Falta mais transparência nas questões relacionadas às divulgações feitas pela Área de Comissionamento. Nossa sugestão é que haja um treinamento para melhorar o entendimento dos franqueados em relação a todos os temas referentes ao comissionamento dentro da Rede Help. Um treinamento voltado para a integração de novos franqueados e que também houvesse um programa de reciclagem para franqueados antigos entenderem mudanças feitas nos relatórios de comissionamento, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Avaliação: O Programa Cliente Oculto é uma boa ferramenta para avaliar o atendimento nas lojas Help, mas o treinamento da pessoa que vai nos visitar precisa ser muito bem feito para que não seja perceptível aos nossos consultores que eles estão sendo avaliados. Informação: A parte de informação através de relatórios sobre comissionamento não é cem por cento clara, o que gera muitas dúvidas, as quais são esclarecidas pelo suporte prestado pela equipe da Área de Comissionamento, mas o ideal é que os relatórios tragam informações que não gerem dúvidas. Comunicação: O nosso relacionamento com os gerentes e superintende da Área Financeira da Help é muito bom e eles esclarecem todas as nossas dúvidas rapidamente e de maneira efetiva.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Cliente oculto deixou mostrar que sua identidade, passou informações incorretas sobre nossa loja e visitou outras lojas help conforme visto no sistema.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Duração: Ao nosso modo de ver, quatro dias para o Academia de Líderes são um período suficiente de treinamento para os Supervisores e Coordenadores. Treinamento: O Academia de Líderes precisa ter conteúdo teórico, mas deve focar muito a parte prática do dia a dia da liderança em vendas, que é extremamente importante também. Programa: Dentro do Programa de Excelência, tem alguns indicadores que precisam ser mais claros para que o franqueado tenha um acompanhamento mais efetivo desse processo de avaliação. Programa: O Programa Cliente Oculto é muito válido, mas os colaboradores conseguem descobrir quem é a pessoa que faz as visitas e sabem quando ela está na loja. É preciso mudar os procedimentos feitos de uma loja para outra e trocar a pessoa para que a mesma não visite várias lojas em sequência, por exemplo. Programa: A Help deve cobrar mais a participação dos nossos colaboradores mostrando a importância da Pesquisa Engajamento para a nossa rede de franquias e não somente enviar a pesquisa por e-mail e deixar a pessoa decidir se responde ou não as perguntas. Sistema: A navegabilidade da Extranet Único Help deve ser melhorada. Sistema: O visual da parte gráfica da Extranet Único Help melhorou, mas ainda faltam informações sobre o produto Empréstimo Consignado Itaú, por exemplo. Inclusive, nossa sugestão é que todos os produtos tenham informações disponibilizadas dentro desse sistema. Informação: A Área de Comissionamento e outras áreas da Help nos enviam muitos relatórios. Seria preciso encontrar uma maneira de reunir todos os relatórios em uma única ferramenta. Atualmente, nós precisamos fazer muitas compilações com dados de muitas fontes diferentes para chegar aos dados que nós precisamos. Sistema: A equipe da Área de Comissionamento nos atende prestativamente, mas é uma área que depende muito de tecnologia, e se falta tecnologia, o pessoal não consegue resolver os nossos questionamentos. Informação: A Área Financeira pode melhorar. A nossa sugestão é que se crie um departamento que ajude o franqueado a analisar o resultado financeiro de suas lojas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Eficácia da Extranet Único help! em termos de: sugiro unificar a academia help + unico help + DNA, assim as informações ficam em uma única tela.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Equipe e ferramentas boas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781]
["Suporte Operacional","Estamos com centenas de propostas de CNC sem comissionamento e não existe clareza dos motivos e a demora em dar um retorno é enorme, você se esquecem que precisamos de dinheiro das comissões para manter a loja, estamos muito insatisfeitos com a falta de atenção e cuidado.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Suporte Operacional","Falta de um canal mais claro e direto para duvidas sobre as reclamações de clientes, onde possamos esclarecer e sugerir,",null,"Franquia","Franquia - Franqueado","Franquias N-NE","De 1 a 3 anos",1770,1771,1779]
["Suporte Operacional","Falta transparência.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Ferramenta: O Programa Cliente Oculto é muito interessante e trata-se de uma importante ferramenta para avaliação do atendimento prestado pelas nossas lojas aos nossos clientes. Suporte: O suporte da Área Financeira praticamente não existe. Todas as vezes que nós entramos em contato expondo as nossas dúvidas, elas não foram sanadas. Comunicação: As informações disponibilizadas pela Área Financeira não são tão claras. Para nós, ficam algumas dúvidas em relação ao fluxo de cobrança, por exemplo. É preciso detalhar mais as informações para que estas se tornem de mais fácil entendimento.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Não lembro de ter tido contato com ninguém da área Financeira. Nos extratos das contas, precisava conter a quantidade de parcelas pagas x parcelas totais. Ex 1/10, 2/10 e assim por diante.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1829]
["Suporte Operacional","Navegabilidade: A Extranet Único Help precisa ter alguma barra que mostre de modo mais fácil e rápido que tipo de informação está contida nela e também reduzir o número de telas para o usuário chegar mais rápido aonde ele quer ir, por exemplo. Informação: Nós recebemos relatórios muito complexos e difíceis de entender em Excel da Área de Comissionamento. Suporte: O Suporte da Área de Comissionamento praticamente não existe. Em caso de dúvida, nós não temos uma pessoa da área para conversar sobre comissão.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1831]
["Suporte Operacional","Prazo: Nos últimos doze meses, em alguns casos, nós temos percebido uma demora excessiva na abertura do Conta BMG devido ao sistema travar e acusar erro na efetivação da venda desse produto. Em todas as situações nós acionamos o suporte, mas ainda não obtivemos respostas aos nossos questionamentos dos motivos desses erros ocorrerem. Suporte: A Área de Comissionamento não manda resposta rápido para nossas dúvidas por e-mail.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Suporte Operacional","Problema: Nós já tivemos problemas com o cliente oculto, pois as notas dadas não retratavam a realidade daquilo que realmente ocorreu na situação de avaliação em nossas lojas. O cliente oculto tem uma atuação idêntica em todas as lojas de uma microrregião, o que permite ao nosso colaborador identificar a pessoa que faz essa avaliação. A empresa contratada precisa melhorar o treinamento ao cliente oculto para que este faça seu trabalho de maneira imperceptível. Sistema: A Extranet Único Help precisa melhorar em termos de navegabilidade e atualização de conteúdo, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Suporte Operacional","Problema: Nós tivemos um problema com o Programa Cliente Oculto, pois a pessoa que veio aqui colocou informações que não ocorreram no relatório. Nós fizemos uma reclamação e ficou provado que a verdade estava do nosso lado quando a equipe da Help avaliou as imagens da situação. Nós até achávamos que a pessoa da Help não daria importância às nossas filmagens, mas a nossa nota de avaliação foi revertida a nosso favor. Visão: O Programa Cliente Oculto é muito importante para melhorar ainda mais o atendimento das nossas lojas Help, mas é preciso que a empresa contratada selecione melhor as pessoas que farão o trabalho. Essa avaliação é muito fundamental, pois se trata da reputação da nossa loja avaliada perante a Help. Comunicação: Os relatórios que são enviados pela Área de Comissionamento não são tão claros. Principalmente, neste momento em que nós recebemos a comissão antecipada. Nós acabamos de muda-la recentemente para deferida. Então, esses relatórios ainda estão muito confusos, mas nós acreditamos que ainda se trata de uma questão de adaptação de nossa parte aos relatórios.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Suporte Operacional","Programa: Ao Programa de Excelência falta clareza, direcionamento e acompanhamento. Programa: O programa Cliente Oculto trás uma visão importante do nosso negócio, mas ele precisa ser mais bem organizado. É preciso evitar que o mesmo cliente oculto visite todas as lojas de uma mesma região, pois assim evita de ser identificado pelos nossos colaboradores. Programa: A Pesquisa Engajamento não é objetiva e as perguntas deveriam ser mais específicas. Informação: Algumas informações da Extranet Único Help estão desatualizadas. Informação: Os relatórios da Área de Comissionamento não atendem à nossa necessidade em termos de formas de disponibilização dos informativos e nós já encontramos falhas nas informações fornecidas. Suporte: A equipe da Área de Comissionamento tem boa iniciativa, mas sempre tem a desculpa de que a tecnologia não está disponível ou a informação é difícil de obter.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Suporte Operacional","Programa: O Programa Cliente Oculto é muito positivo. Porém, nem todos os avaliadores contratados são idôneos. Nós já tivemos problemas com um cliente oculto que relatou um erro do nosso consultor que não o acompanhou até a porta na hora de deixar a nossa loja. Isso não foi o que de fato aconteceu e ficou provado em imagens do dia a dia das lojas. Sistema: A Extranet Único Help melhorou muito em termos de navegabilidade e também esse sistema não sai do ar com tanta frequência como antes. Suporte: Às vezes, nós entramos em contato com o pessoal da Área de Comissionamento e eles não podem nos atender. Talvez, haja falta de colaboradores para atender a demanda de solicitações dos franqueados, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1831]
["Suporte Operacional","Programa: O Programa Cliente Oculto precisa melhorar o treinamento das pessoas que nos visitam porque elas não conseguem passar para o papel com veracidade o que realmente aconteceu durante a visita as nossas lojas. Nós não acreditamos em má-fé dessas pessoas, talvez seja desatenção mesmo. Suporte: O atendimento da equipe da Área de Comissionamento é imediato. O problema está nos relatórios emitidos pelo setor, que parece um código secreto. Falta rastreabilidade, ou seja, se nós quisermos acessar um histórico de dezesseis dias atrás não tem, pois a partir do décimo quinto dia a informações somem do sistema, por exemplo. As informações sobre comissionamento também são muito complicadas porque o nosso segmento é muito regulado pelo Banco Central.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Programa: O Programa Cliente Oculto precisa ser mais bem elaborado para que a pessoa que nos visita para avaliar a nossa loja não seja identificada facilmente.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Programa: O programa Cliente Oculto teve alguns resultados em relação as nossas lojas e algumas perguntas devem revisadas e melhoradas. Às vezes, o Cliente Oculto atua tão no automático que algumas lojas percebem a intenção de avaliar, colocam a informação no sistema e a próxima loja vai saber que está sob uma avaliação. Em resumo, é preciso aprimorar o programa para que o Cliente Oculto atue de maneira verdadeiramente oculta. Comunicação: Nós ainda não temos cento por cento do entendimento sobre do que se trata exatamente a Pesquisa Engajamento. Seria interessante que a Área responsável fizesse uma divulgação melhor de quais são os objetivos e como é feita a disponibilização dos seus resultados e, principalmente, expor um comparativo com anos anteriores para nós sabermos o que piorou ou está melhorando. Suporte: Quando nós temos dúvidas, nem sempre é possível falar com alguém da Área de Comissionamento. Se nós enviamos e-mail, a resposta demora. Nós acreditamos que falta pessoa para atender as demandas de todos os franqueados da Help. Complexidade: Os relatórios de comissionamento são extensos, complexos e geram muitas dúvidas nos franqueados.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1831]
["Suporte Operacional","Programa: O Programa de Excelência é muito interessante porque ele pontua todos os segmentos de atuação de uma loja Help, por exemplo. Programa: O Programa Cliente Oculto é muito bom para avaliar e pontuar o que é necessário melhorar em cada loja Help. Sugestão: Em relação à Área de Comissionamento, nós acreditamos que falta o envio de planilhas mensais diferenciadas para cada produto da Help porque daria uma visão melhor para o franqueado. Por exemplo, no Crédito na Conta a planilha mostraria tudo o que foi vendido em um determinado mês do ano e todas as informações pertinentes a cada produto da Help, por exemplo,",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1831]
["Suporte Operacional","Relatório: Dentro do Programa de Excelência, nós sentimos falta de relatórios de acompanhamento de gestão com dados e índices mais detalhados. Informações sobre quais os aspectos da nossa gestão devem ser mais bem trabalhados durante o decorrer do PEX, por exemplo. Programa: Nós não vemos muita transparência na nota do programa Cliente Oculto. Já houve alguns equívocos em relação às avaliações feitas em nossas lojas. Atendimento: Os assuntos relacionados à Área Financeira são muito complexos e a equipe responsável faz o que pode para esclarecer todas as dúvidas e questionamentos dos franqueados.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","Sistema: A Extranet Único Help ficou excelente depois da reformulação, pois a facilidade de navegação aumentou, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","Sistema: O Sistema informatizado da Help melhorou, mas ainda acontece dele travar. Quando há problemas com travamento ou no momento em que ele sai do ar, a atuação do suporte da área responsável é bem mais rápida e eficaz, porém, o ideal é que não mais ocorram problemas de instabilidade no sistema.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1816]
["Suporte Operacional","Sobre a eficácia do programa de excelência, é muito demorado para marcar reuniões, alguns indicadores ainda não são claros o suficiente. O cliente oculto ainda pode melhorar, alguns itens avaliados precisam ser mais alinhados com o dia a dia da loja, e o cliente oculto precisa passar por uma avaliação melhor da empresa responsável, o desta semana veio com as perguntas na tela do celular, ficou todo atrapalhado. A intenção não é que a equipe saiba que é o cliente oculto, pois ficaria fácil demais, eles precisam ser mais treinados para que a avaliação seja mais justa e real. Sobre o extranet, o painel de boas práticas poderia ser configurado como um feed de rede social, onde vc vai rolando a tela com as postagens por ordem cronológica, aquela lista onde vc precisa clicar e abrir um por um não é prática e atrativa. O ambiente ainda é bem instável, cai bastante, demora para carregar, mas tem muito potencial, acredito que pode ser um excelente portal!",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Treinamento: A Academia de Líderes deve ter uma objetividade maior na hora de ministrar o treinamento para Supervisores e Coordenadores. O foco deve ser sempre o conceito de absorver conhecimento e coloca-lo em prática. Informação: O Programa de Excelência precisa ter suas regras e normas melhor explicadas para que o franqueado tenha claro quais são as diretrizes de avaliação.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Suporte Operacional","Treinamento: No Academia de Líderes, o formato e duração estão de acordo com o necessário, mas o conteúdo deixa a desejar porque a teoria não está cem por cento relacionada com a prática. Falta falar do dia a dia de loja, de como resolver os problemas e focar mesmo em como liderar e motivar equipe de colaboradores. Concorrência: É difícil alcançar os parâmetros atuais do Programa de Excelência proposto pela Help, pois quando nós começamos a performar, o nosso concorrente faz proposta melhor para os nossos funcionários e baixa muito a sua taxa de juros, por exemplo, o que torna a disputa desleal. Visão: O cliente oculto parece um robô. Nas nossas lojas visitadas, a pessoa que fez avaliação não conhecia bem os parâmetros que deveria avaliar. Informação: Os relatórios da Área de Comissionamento não são claros. Tem que ser mais detalhados para que o franqueado entenda mais facilmente as informações apresentadas. Informação: Nós precisávamos que aparecesse no extrato da Área Financeira o que foi debitado em relação à taxa de franquia de cada loja do nosso grupo, pois, atualmente, são vinte unidades ao todo e os valores acabam nos provocando dúvidas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Treinamento: O Academia de Líderes é muito longo, e sendo assim, o seu conteúdo, apesar de interessante e completo, torna-se repetitivo. O foco deveria ser como administrar bem as lojas e como aumentar as vendas dos colaboradores. Programa: O Programa de Excelência é muito complexo, pois tem muita variáveis, que deveriam ser resumidas àquelas que realmente fazem a diferença positiva para a realidade do nosso negócio. Pesquisa: A Pesquisa Engajamento deveria ser mais com uma frequência maior. Hoje, ela é aplicada duas vezes ao ano, quando o ideal é a cada três meses, pois nós tivemos um turn over brutal nos últimos doze meses. É preciso monitorar bem perto o engajamento e checar a vontade da equipe de colaboradores em estar junto conosco. Sistema: A navegabilidade da Extranet Único Help precisa ser melhorada. Sistema: Nós precisamos ter um módulo no B.I. focado no assunto comissionamento, onde esteja claro a comissão paga por cada produto e se não foi paga, que haja uma explicação do motivo de não pagamento, e também informações sobre o que tenha sido estornado. Suporte: A resposta do suporte da Área de Comissionamento é muito demorada.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Treinamento: O Academia de Líderes é uma plataforma que nos atende, pois tem uma linguagem adequada ao nosso perfil de colaboradores, mas é um pouco extensa demais em seu período de duração. Relatórios: Nós não damos a nota máxima ao Programa de Excelência, que é excelente e vale a pena segui-lo, porque nós tivemos um problema com a atualização dos relatórios para a divulgação dos resultados na última campanha, por exemplo.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Treinamento: O prazo ideal para a duração do Treinamento Academia de Líderes é cinco dias e conteúdo é bem abrangente e motivador. Sistema: A Extranet Único Help deveria sofrer uma repaginação para deixar o sistema mais intuitivo e fácil de navegar entre módulos e telas. Informação: Os relatórios da Área de Comissionamento não são claros, mas sim, super complexos, sendo de difícil entendimento. Suporte: Nós já tivemos dúvida em relação a informações encaminhadas pela Área Financeira, mas até hoje ainda nós não tivemos respostas sobre esses questionamentos. Em verdade, não sabemos nem com quem conversar sobre esse assunto na equipe responsável. Nossa sugestão é que seja divulgado um organograma da equipe para que nós possamos identificar o profissional com o qual nós devemos conversar sobre dúvidas.",null,"Franquia","Franquia - Franqueado","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Existem alguns itens no programa de excelência que as métricas não ficaram tão claras e como a meta foi definida. Exemplo é o fluxo de loja, também a parte de arrecadação não temos como acompanhar o resultado pelo BI. Sobre o cliente oculto, as pessoas escolhidas para realizar a avaliação precisa ser bem criteriosa pois tivemos casos em que a pessoa não teve o entendimento correto e prejudicou a loja na avaliação, na maioria dos casos conseguimos reverter após contestação. Tivemos casos por exemplo, que o cliente oculto se negou a fornecer a documentação necessária para simulação (extrato bancário) e colocou que a loja não havia informado .valores disponíveis.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","Exportação do novo DNA em algumas telas não existe. Principalmente por consultor.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito boa!",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Não tenho acesso a essas informações.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","O conteúdo de treinamentos e manuais deveria ser atualizado.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Precisam fazer um treinamento sobre os relatórios de comissionamento e também proporcionar relatórios mais simples e já compilados. Sugiro, ainda, um sistema de gestão financeira (como tentaram fazer há algum tempo) que \"converse\" com os relatórios, possibilitando fazer um DRE rápido. Esta é uma dificuldade grande na gestão.",null,"Franquia","Franquia - Gestor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Suporte Operacional","suporte fraco",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Suporte operacional apesar de ser amplo em diversos aspectos, é atendido a demanda.",null,"Franquia","Franquia - Gestor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Tive alguns colaboradores que participaram do treinamento informando que CNC o treinamento não foi muito focado. Tempo menor para o produto que é um dos principais.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","todas as duvidas sempre escaridas",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781]
["Suporte Operacional","Treinamento de novos colaboradores extremamente teórico, não forma na prática, deveria ser mais interativo, com simulações reais e etc.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Suporte Operacional","Treinamento para novos colaboradores muito extenso, conteúdo é bom mas 10 dias é muito.",null,"Franquia","Franquia - Gestor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","A Analise tem demorado muito nas ligações, antigamente não demorava muito, hoje leva em torno de 2 a 3 horas pra ligar, isso por que o contrato ja aparece em analise, requisição também tem demorado bastante para solução de problema e com isso fazendo com que o cliente desista e procure a concorrência, mesmo tentando reverter a situação.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","A Mesa em algumas situações não lê a FAQ ocasionando pendência em contratos e aumentando o percentual de pendências da loja, principalmente nas confirmações de telefone e extrato.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","acho que analise da mesa de crédito muitas vezes é falha e acaba gerando impactos na produção",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Acho que em alguns casos poderia ser mais agil a analise do chamado como : duvidas recusa proposta ,poderia sem mais claro para abertura de requisição .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Acredito que deveriam voltar com a opção de boletos de antecipação pelo menos para o supervisor em casa loja, caso contrário o cliente esta ligando na central e até mesmo pedindo boleto de quitação impactando a loja na caçadores. Dando esse poder de volta ao supervisor, conseguimos de certa forma conversar com o cliente para que ele não antecipe as parcelas.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","Alguns pontos a melhorar",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","As Matinais são excelentes. Resposta da mesa nem sempre são claras e objetivas, perdemos muito tempo abrindo requisição para entender algo tão simples que poderia ser descrito com mais clareza. Único layout muito poluído e confuso. Tem muitas informações importantes mas deveriam melhorar a apresentação. Gestão de contratos loja deveria ter acesso a emissão dos Boletos uma vez que a mesma já esta sendo penalizada financeiramente se houver liquidação.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","As mudanças que ocorreram foram muito positivas, muitas informações disponíveis, isso facilita, que possamos evoluir cada dia mais e mais sobre as melhorias. Podíamos só rever a questão de entregar cartões, poderiam ser não apenas para novos clientes, mais tbm para aqueles que nunca receberam.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1811]
["Suporte Operacional","ATUALIZAÇÃO DOS SISTEMAS NOVOSNA ACADEMIA HELP ( ex: DNA, PAPcard e outros) Acho que está tendo muitas matinais, pois tem dia que o foco é vender",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Considero relevante o horário da matinais com antes as 08:20 hs da Manha , pois as 9:00 é horario de abertura da loja e na maioria das vezes o consultor não acompanha e mesmo que fique no you tube nem sempre o consultor acompanha em outro horario.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Cursos e treinamentos objetivos e claros.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","De 1 a 3 anos",1770,1771,1781,1815]
["Suporte Operacional","cursos muito bons ajuda bastante no dominio da venda",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","deveriam olhar o funcionário como pessoa, e não como número",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781]
["Suporte Operacional","Em relação ao Saf parece que a gente sabe mais que ele em algumas situações, mas ja passaram algumas informações erradas, mas não é sempre, na maioria estão dispostos a ajudar. a Mesa de crédito poderia ser mais clara quando se trata de pendencia, pois muita das vezes não entendemos o que a mesa quer, principalmente quando se trata de requisições, pois nao temos um canal direto com a mesa de crédito e dependemos do Saf conseguir interpretar ou ligar para a mesa para nos ajudar, outra coisa é na discordância de informações, pois passamos uma informação e quando a mesa confirma passa outra informação, principalmente quando se trata de pagamentos de propostas",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","Empresa apresenta todas as ferramentas necessária para ajudar o colaborador a ter sucesso no seu dia dia, com todo cuidado e preocupação, conteúdo claro e de fácil entendimento.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Excelente!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Facilidade no acesso ao Portal de Negociação BMG: Módulo Gestão de Contratos, informações disponibilizadas para negociação do saldo devedor.- AS VEZES O CLIENTE QUE ESTÁ EM ATRASO NÃO MOSTRA NO PORTAL DE NEGOCIAÇÃO, TEMOS QUE ABRIR CHAMADO PARA EM SEGUIDA MOSTRAR NO PORTAL.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1829]
["Suporte Operacional","ja comentei do saf em outro modulo em questão de suporte . precisamos falar a mesma língua",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Suporte Operacional","Mais agilidades nas requisições, tem vezes que demoram para responder",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Mais rapidez nas resoluções das requisições e melhor comunicação da mesa, e análise mais detalhada quanto as observações colocadas nas propostas e atenção quando tem requisição aberta, ou seja melhor comunicação entre os canais. Mesa: analisar detalhes e não superficialmente de forma mecânica, principalmente quanto tiver reanálise, se enviamos é porque julgamos caber recurso. às vezes temos que abrir requisições várias vezes, pra provar algo que deixaram de se atentar.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","mesa de crédito cuidar como falar com o cliente ,pois nos dobramos para fechar um contrato e muitas vezes a mesa acaba nos atrapalhando e sendo hostil e acaba o cliente não fechando o negócio matinais-as vezes cansativas,adoramos quando o Osmar faz,fica tão mais fácil e pratico ,ele é muito bom!!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Mesa de credito deixa muito a desejar nao alisa proposta quando tem que alisar e varias propostas negam por motivos anteriores que ja foram resolvido e ela nao olham a observação.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Mesa de Crédito vem errando bastante nas analises, sem falar na demorar para analisar as propostas. as vezes colocam dificuldades nas aprovações, não cumprindo as regras, ultimamente estou tendo muitas pendências porque além do cartão magnetico do cliente e o hiscred a mesa exige o comprovante de saque sendo que na regra esta clara, que não precisa quando temos esses outros documentos.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Mesa deixa a desejar, proposta volta sem erros, precisamos reenviar , fica para no contato muito tempo e isso atrasa o dia para o cliente receber o valor. Quando ajustam o valor, passamos o valor reajustado ao cliente, mesa confirma o valor digitado isso gera pendencia como se nós não explicamos e isso não esta certo. Quando cliente troca de banco, a ligação demora muito para que ele retorne ao bmg,tentam 1 vez e reagendam... bem dificil",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Mesa não observa nossas solicitações de reanalise de propostas, principalmente quando telefone não atende.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","mudar as matinais",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Muita matinal, poderia ter mais técnicas de vendas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Muito bom!",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Muito bom ! tinha um tema chamado gatilhos mentais que gostava muito quando era consultor ,hoje procuro a trilha pra orientar minhas consultoras a fazer porém não localizo...",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Não aparece as datas pagas das parcelas",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Não há coerência nas pendências da Mesa. Cada analista que ache por bem pedir o documento que bem entender. Não há como contestar pendências nas observações da reanálise, pois sempre é mantida a pendencia. Só conseguimos através de requisições.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Não temos problemas para acessar o sistema, mas tem muitas coisas que demoram para serem resolvidas.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","No processo de Requisição precisa melhor, prazo muito demorado.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Nos treinamentos de vendas e produtos, percebemos que a equipe de treinadores tem pouco conhecimento e não está preparada para lidar com as situações que tratamos e muitas vezes não consegue passar a informações corretamente, gerando mais dúvidas do que ajudando, treinamentos se tornaram muito repetitivos e sem conteúdo.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1815]
["Suporte Operacional","Nunca vi tanta falta de empatia da mesa com a ponta de loja Fala uma proposta para confirmação com cliente sendo que já não é mais a proposta, pois foi recalculada Mesa de crédito sem regra, cada um aprova de um jeito",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","O atendimento do SAF com relação a agilidade na solução de problemas, demanda muito tempo.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Suporte Operacional","o operacional de maneira a que consegue nos informar sobre a existência de problemas , consegue resolver em tempo hábil",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779]
["Suporte Operacional","o prazo de tratativa das requisições e muito demorado principalmente quando e para o setor de arrecadação",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","o suporte funciona muito bem, so tenho elogios",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","O suporte sempre eficaz",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Os prazos de respostas das requisição junto ao saf são longos,",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","poderia ser mais rapido",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","pontos negativos sempre ao problema sistêmico saf nem sempre tem clareza com respostas ou atuação nas requisições",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Suporte Operacional","Precisam ficar mais atentos as informações, a mesa de credito mas ainda, pendenciam as propostas de mais.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Precisamos de agilidade no cumprimento de prazos de fechamento de campanha e tranparência quanto aos indicadores.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1811]
["Suporte Operacional","Provas da academia help deveriam ser mais dificeis",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1815]
["Suporte Operacional","Queremos ter mais acesso para atualização de alguns dados dos clientes tais como telefone e endereço. Facilitária muito melhorando assim a eficiência de formalizações de propostas e resoluções de vários problemas e por conseguinte evitando até mesmo demandas judiciais.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1816]
["Suporte Operacional","Referente ao suporte da mesa, as vezes a proposta do cliente fica muito tempo em análise, nos casos onde o telefone do cliente é da operadora CLARO, ressalto que com essa operadora, as propostas demoram a ser aprovadas por conta de que antes do telefone/linha começar a chamar, toca uma gravação como se o telefone fosse para caixa postal e isso faz com que a proposta fique PENDENTE DE INFORMAÇÃO, atrasando a proposta do cliente. Por isso, é de suma importancia que o analista nao desligue a chamada até finalizar por completo.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","Reunião matinal deveria ser 2 vezes na semana as 8:30 atrapalha fluxo da loja pois começamos atendimento as 9h. Saf poucas vezes que preciso não tem muita resposta a informação sempre é a mesma abre uma requisição, acredito que deveria ter mais informações quando se trata de duvidas em propostas negadas ou pendencia.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","Saf demora muito pra resolver pêndencias, tem algumas que levam dias, o que faz o cliente a procurar outro banco",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","Saf, muitas vezes buscamos ao saf e as atendentes não possui preparo adequado para entender a demanda da ponta. As requisições poderia ser tratada com maior agilidade. Mesa de credito : ainda temos propostas que fica por muito tempo em analise tipo 3 a 4 hs para sair da analise",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1814]
["Suporte Operacional","Sempre que entro em contato, consigo resolver as questões.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","SEMPRE QUE PRECISAMOS DE UM CONTEUDO , PODEMOS CONTAR COM À ACADEMIA HELP QUE É UM SUPORTE PARA TODAS AS NOSZSAS DUVIZDAS.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","De 1 a 3 anos",1770,1771,1779,1815]
["Suporte Operacional","sempre temos retorno das áreas responsável fazendo sempre um retorno satisfatório",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","seria ótimo se conseguimos levar os clientes INSS antes de 2015 para receber em nosso banco.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1813]
["Suporte Operacional","Sobre a mesa de crédito tem algumas pendencias desnecessárias que as vezes é erro da própria mesa de crédito.",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1830]
["Suporte Operacional","Sobre o quesito: RETORNO DAS REQUISIÇÕES, está deixando a desejar, pois eu por exemplo já bri algumas requisições que foram concluidas sem faze o ajuste solicitado, fazendo com que perdessemos negócios.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1830]
["Suporte Operacional","sobre o Treinamento para novos colaboradores ficou muito extenso. Ficaria melhor como era antes prazo de 03 dias Dificlmente os novos funcionarios estão participando. Mudamos ate tatica para quem entrar.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1815]
["Suporte Operacional","Suporte bem prestativos na resolução dos problemas.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","suporte eficiente",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Suporte excelente. Já estou com saudades das minhas requisições e do SAF.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779,1814]
["Suporte Operacional","Suporte poderia ser mais rápido, na resolução de problemas",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Suporte prestado pelo SAF Eficácia no encaminhamento para a área certa, que solucionará o problema; nem sempre, as vezes são problemas q podem resolver em ligações e acaba virando uma requisição. Eficácia na resposta, rapidez e coerência. não se tem rapidez nas analises, pendenciam propostas com a documentação certa anexada Facilidade no acesso ao Portal de Negociação BMG: Módulo Gestão de Contratos, informações disponibilizadas para negociação do saldo devedor. ficou pessimo agora a busca dessas informaçoes via DNA na qual fizemos mudanças",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Menos de 1 ano",1770,1771,1781,1814]
["Suporte Operacional","Suporte sempre online",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","tem questão que poderiamos fazer por aqui as vezs cliente squer renegociar e nao aparece para gente ,aparece apenas a parcela em atraso e cliente acaba perdendo a vontade de pagar e deixa de lado, assim como questões que poderiam resolver rapido e pedem 5 dias e muita coisa ai eprdemos propostas .",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781,1829]
["Suporte Operacional","temos o suporte atuante",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","todo sistema com conteúdos eficazes e de simples entendimento",null,"Franquia","Franquia - Supervisor","Franquias S-SE-CO","Mais de 3 anos",1770,1771,1781]
["Suporte Operacional","Tudo excelente.",null,"Franquia","Franquia - Supervisor","Franquias N-NE","Mais de 3 anos",1770,1771,1779]
["Suporte Operacional","Algumas requisições demoram de 4 á 6 dias para serem respondidas, quem trabalha com vendas nao tem todo esse tempo. Nós corremos contra o tempo pra entrega da meta, isso dificulta muito.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Suporte Operacional","As respostas de requisição são respondidas dentro do prazo",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Suporte Operacional","Deveria ter mais agilidade nas propostas",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","Em relação a requisição as vezes demora para ter uma resposta, sobre o portal de negociação não devia ter tirado a geração de boletos de antecipação ficou muito ruim. A analise de propostas da mesa deveria ser do mesmo jeito para todas as proposta pois teve casos de outro funcionários da loja mandar foto do cliente tirado de computador e a mesa acatou e quando tiramos do cliente em loja e subimos tudo cerro eles pendenciam, então a analise de propostas deveriam ser rígidas para todas as propostas e não só em algumas, ou ser mais fácil para todas as propostas.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Suporte Operacional","falta mais opçoes de soluçoes",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","ja tive varios problemas com a mesa .",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Suporte Operacional","MAS AGILIDADE NAS TRATATIVAS DE REQUISIÇÃO",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Suporte Operacional","mesa de análise tem muito o que ser melhorado, principalmente no quesito atenção ao analisar e agilidade em responder",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Suporte Operacional","Muito bom,",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","muito eficaz, problemas solucionados bem rápido",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782]
["Suporte Operacional","Nosso suporte tem sido muito bom e vemos que diariamente a empresa busca dia a dia agilizar esses processos",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","Parabens pela agilidade e prestatividade",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782]
["Suporte Operacional","pessoal é nota 10",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","Poderíamos entrar às 8:00 durante a semana para não trabalharmos aos sábados . Nossa equipe sempre fala isso.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","pra me tudo perfeito",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782]
["Suporte Operacional","precisa melhorar em alguns aspectos",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","SOBRE A MESA ACHO QUE TINHA QUE TER MAIS COMUNICAÇAO COM O PESSOAL E FAZEM AS PROPOSTAS, A ACADEMIA HELP ESTA DE PARABENS SUPER FACIL E TEM CLAREZA PARA ENSINAR, SOBRE O SUPORTE DA CENTRAL SAO HORRIVEIS DE ATENDIMENTO, CUSTA ATENDER E QUANDO ATENDE FICA DE CORPO MOLE PARA RESOLVER O PROBLEMA . E ATE DESLIGA NA CARA DO CLIENTE",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Suporte Operacional","suporte eficiente",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","suporte excelente",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","Suporte prestado pela mesa não satisfatório.",null,"Loja Própria","Loja Própria - Consultor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Suporte Operacional","Temos muito trabalho em relação a mesa de crédito, pois ocorre muitas pendencias sem necessidades, ou seja, mesmo as documentações estando todas corretas a mesa pedencia algumas prospostas como pedente de informação, sendo que a mesa não entra em contato com cliente ou até mesmo a mesa liga e desliga o telefone na cara do cliente.",null,"Loja Própria","Loja Própria - Consultor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Suporte Operacional","A ACADEMIA NOS AJUDA MUITO",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1815]
["Suporte Operacional","A MESA DE CRÉDITO E O SAF TEM DEIXADO MUITO A DESEJAR NOS ÚLTIMOS MESES",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Suporte Operacional","A mesa poderia ser mais rápida e prestar mais atenção as informações colocadas na requisição",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1830]
["Suporte Operacional","Acho satisfatório os canais de suporte, principalmente Saf e mesa de crédito.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Suporte Operacional","! Muito satisfeita com nossos treinamentos, muito eficaz.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1815]
["Suporte Operacional","Com relação ao Saff muitas das vezes as informações são desicontradas , ou a demora para atendimento muitas das vezes se fica mudo do outro lado, com relação a mesa de crèdito as vezes eles se enrolam e cancelam a proposta sem estudo do conteúdo fazendo com que tenhamos retrabalhos e muitas das vezes pelo cancelamento perdemos o cliente.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Suporte Operacional","Como não temos contato com algumas dessas áreas, em alguns casos apenas por e-mail, acredito que se houvesse um canal direto facilitaria algumas resoluções simples do dia a dia.",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782]
["Suporte Operacional","DEVERIA INCURTAR O PROCESSO DE TRATATIVAS ENVOLVENDO CLIENTES , PLAZOS MUITO LONGOS PARA ACERTOS PONTUAIS...",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1830]
["Suporte Operacional","Estão de parabéns também!!",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782]
["Suporte Operacional","melhor sistema",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","MUDAR PARA TARDINAL POIS ABRIMOS JA COM CLIENTES ENTRANDO E QUERENDO SER ATENDIDOS , E MATINAL ACABA SENDO NO MESMO HORARIO QUE OS CLIENTES AGENDADOS CHEGAM. MUDAR PRA TARDINAL DE 5 HS",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1811]
["Suporte Operacional","MUITAS VEZES A NAVEGAÇÃO NO UNICO HELP É MUITO LENTA",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1811]
["Suporte Operacional","Não há boa vontade em entender a real necessidade da loja, reclamei que minha consultora passou na aneps e ainda não conseguia digitar proposta apenas no BMG cosig, e somente após 15 dias úteis olharam e perceberam que ela não estava liberada no sistema pela nossa empresa e não por falta da Aneps.( liguei váris vezes no SAF). A mesa não é clara ao informar o real motivo da recusa.",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780,1814]
["Suporte Operacional","O banco precisa melhorar a acessibilidade de clientes as plataformas, resolução de problemas como desbloqueio de cartão, transferência bancária, aplicativo apresenta muitas falhas tais como: problema na hora da capitação da solfe, indisponibilidade. dentre outros",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782,1816]
["Suporte Operacional","Poderíamos ter mais comunicação com nos da ponta, somente franqueado que tem vez. Sendo que loja proporia poderia ser mais valorizada",null,"Loja Própria","Loja Própria - Supervisor","Próprias S-SE","Mais de 3 anos",1770,1772,1780]
["Suporte Operacional","Sempre bem esclarecido todos os conteúdos e dúvida tratadas",null,"Loja Própria","Loja Própria - Supervisor","Próprias N-NE-CO","Mais de 3 anos",1770,1772,1782]